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Become A Bank Officer

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Working As A Bank Officer

  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Processing Information
  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $94,275

    Average Salary

What Does A Bank Officer Do

Loan officers evaluate, authorize, or recommend approval of loan applications for people and businesses. 

Duties

Loan officers typically do the following:

  • Contact companies or people to ask if they need a loan
  • Meet with loan applicants to gather personal information and answer questions
  • Explain different types of loans and the terms of each one to applicants
  • Obtain, verify, and analyze the applicant’s financial information, such as the credit rating and income level
  • Review loan agreements to ensure that they comply with federal and state regulations
  • Approve loan applications or refer them to management for a decision

Loan officers use a process called underwriting to assess whether applicants qualify for loans. After collecting and verifying all the required financial documents, the loan officer evaluates the information they obtain to determine the applicant’s need for a loan and ability to pay back the loan. Most firms use underwriting software, which produces a recommendation for the loan based on the applicant’s financial status. After the underwriting software produces a recommendation, loan officers review the output of the software and consider any additional information to make a final decision.

The work of loan officers has sizable customer-service and sales components. Loan officers often answer questions and guide customers through the application process. In addition, many loan officers must market the products and services of their lending institution and actively solicit new business. 

The following are common types of loan officers:

Commercial loan officers specialize in loans to businesses, which often use the loans to buy supplies and upgrade or expand operations. Commercial loans frequently are larger and more complicated than other types of loans. Because companies have such complex financial situations and statements, commercial loans usually require human judgment in addition to the analysis by underwriting software. Furthermore, some commercial loans are so large that no single bank will provide the entire amount requested. In such cases, loan officers may have to work with multiple banks to put together a package of loans. 

Consumer loan officers specialize in loans to people. Consumers take out loans for many reasons, such as buying a car or paying college tuition. For some simple consumer loans, the underwriting process is fully automated. However, the loan officer is still needed to guide applicants through the process and to handle cases with unusual circumstances. Some institutions—usually small banks and credit unions—do not use underwriting software and instead rely on loan officers to complete the underwriting process manually.

Mortgage loan officers specialize in loans used to buy real estate (property and buildings), which are called mortgage loans. Mortgage loan officers work on loans for both residential and commercial properties. Often, mortgage loan officers must seek out clients, which requires developing relationships with real estate companies and other sources that can refer prospective applicants. 

Within these three fields, some loan officers specialize in a particular part of the loan process:

Loan collection officers contact borrowers who fail to make their loan payments on time. They work with borrowers to help them find a way to keep paying off the loan. If the borrower continues to miss payments, loan officers start the process of taking away what the borrower used to secure the loan (called “collateral”)—often a home or car—and selling it to repay the loan. 

Loan underwriters specialize in evaluating whether a client is creditworthy. They collect, verify, and evaluate the client’s financial information provided on their loan applications and then use loan underwriting software to produce recommendations.

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How To Become A Bank Officer

Most loan officers need a bachelor’s degree and receive on-the-job training. Mortgage loan officers must be licensed.

Education

Loan officers typically need a bachelor’s degree, usually in a field such as business or finance. Because commercial loan officers analyze the finances of businesses applying for credit, they need to understand general business accounting, including how to read financial statements.  

Some loan officers may be able to enter the occupation without a bachelor’s degree if they have related work experience, such as experience in sales, customer service, or banking. 

Training

Once hired, loan officers usually receive some on-the-job training. This may be a combination of formal, company-sponsored training and informal training during the first few months on the job.

Licenses, Certifications, and Registrations

Mortgage loan officers must have a Mortgage Loan Originator (MLO) license. To become licensed, they must complete at least 20 hours of coursework, pass an exam, and submit to background and credit checks. Licenses must be renewed annually, and individual states may have additional requirements.

Several banking associations, including the American Bankers Association and the Mortgage Bankers Association, as well as a number of schools, offer courses, training programs, or certifications for loan officers. Although not required, certification shows dedication and expertise and thus may enhance a candidate’s employment opportunities. 

Important Qualities

Decisionmaking skills. Loan officers must assess an applicant’s financial information and decide whether to award the applicant a loan. 

Detail oriented. Each piece of information on an application can have a major effect on the profitability of a loan, meaning that loan officers must pay attention to detail.

Initiative. Loan officers need to seek out new clients. They often act as salespeople, promoting their lending institution and contacting firms to determine their need for a loan.

Interpersonal skills. Because loan officers work with people, they must be able to guide customers through the application process and answer their questions.

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Bank Officer jobs

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Bank Officer Career Paths

Bank Officer
Vice President And Manager Senior Consultant Senior Specialist
Assistant Vice President
7 Yearsyrs
Finance Advisor Sales Consultant Personal Banker
Banking Center Manager
5 Yearsyrs
Operations Manager Regional Sales Manager Loan Officer
Branch Manager/Loan Officer
5 Yearsyrs
Accountant Account Administrator Credit Analyst
Credit And Collection Manager
7 Yearsyrs
Finance Advisor Operations Manager Branch Manager
Finance Center Manager
6 Yearsyrs
Assistant Vice President Project Manager Program Manager
General Manager
7 Yearsyrs
Vice President And Manager Finance Advisor Assistant Vice President
Manager, Assistant Vice President
7 Yearsyrs
Loan Officer Branch Manager Account Manager
National Account Manager
8 Yearsyrs
Loan Officer Account Executive Regional Sales Manager
National Sales Manager
10 Yearsyrs
Assistant Vice President Human Resources Coordinator Specialist
Operations Manager
7 Yearsyrs
Account Executive Sales Manager Regional Sales Manager
Regional Sales Director
10 Yearsyrs
Branch Manager Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Branch Manager General Manager Account Executive
Sales Manager
5 Yearsyrs
Accountant Account Manager Relationship Manager
Senior Relationship Manager
10 Yearsyrs
Office Manager Account Manager Account Executive
Senior Sales Executive
9 Yearsyrs
Manager, Assistant Vice President Finance Advisor Account Manager
Territory Account Manager
8 Yearsyrs
Operations Manager Assistant Vice President
Vice President & Sales Manager
9 Yearsyrs
Office Manager Branch Manager Assistant Vice President
Vice President And Manager
10 Yearsyrs
Manager, Assistant Vice President Vice President And Manager
Vice President And Portfolio Manager
10 Yearsyrs
Account Executive Assistant Vice President
Vice President Operation Manager
9 Yearsyrs
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Bank Officer Demographics

Gender

Female

48.8%

Male

47.9%

Unknown

3.3%
Ethnicity

White

75.9%

Hispanic or Latino

10.9%

Asian

8.6%

Unknown

2.8%

Black or African American

1.7%
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Languages Spoken

Spanish

43.2%

French

13.6%

Mandarin

6.8%

German

5.1%

Portuguese

4.2%

Chinese

4.2%

Russian

3.4%

Cantonese

2.5%

Italian

2.5%

Japanese

2.5%

Swedish

1.7%

Hindi

1.7%

Greek

1.7%

Arabic

1.7%

Romanian

0.8%

Dutch

0.8%

Danish

0.8%

Indonesian

0.8%

Finnish

0.8%

Hungarian

0.8%
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Bank Officer Education

Schools

University of Phoenix

17.1%

American Institute of Baking

5.0%

Auburn University

5.0%

State University of New York Buffalo

5.0%

Pennsylvania State University

5.0%

University of Houston

5.0%

Wake Forest University

4.4%

New York University

4.4%

East Carolina University

4.4%

State University of New York College at Buffalo

4.4%

DePaul University

4.4%

University of Georgia

4.4%

Boston University

4.4%

Duquesne University

3.9%

Texas A&M University

3.9%

George Mason University

3.9%

Kennesaw State University

3.9%

University of Delaware

3.9%

Strayer University

3.9%

Northeastern University

3.9%
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Majors

Business

35.9%

Finance

21.1%

Accounting

9.4%

Marketing

4.9%

Management

4.8%

Economics

3.5%

Human Resources Management

2.1%

Communication

2.0%

Criminal Justice

2.0%

Education

1.7%

Psychology

1.6%

Political Science

1.4%

Computer Information Systems

1.4%

Law

1.3%

Nursing

1.3%

Sociology

1.3%

Legal Research And Advanced Professional Studies

1.2%

History

1.2%

Computer Science

1.1%

English

1.0%
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Degrees

Bachelors

42.5%

Masters

26.4%

Other

18.6%

Associate

5.4%

Certificate

4.1%

Doctorate

1.3%

Diploma

1.2%

License

0.5%
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Real Bank Officer Salaries

Job Title Company Location Start Date Salary
Chief Retail and Commercial Banking Officer Fortune Bank Seattle, WA Sep 30, 2010 $300,000
Bank Officer Aozora Bank Ltd. New York, NY Sep 25, 2016 $217,914
Bank Officer Aozora Bank Ltd. New York, NY Aug 26, 2013 $150,000
Bank Officer Aozora Bank Ltd. New York, NY Sep 25, 2013 $150,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Oct 24, 2011 $120,000
Analyst 1-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ May 02, 2011 $120,000
Commercial Banking Officer IV Comerica Management Company Waltham, MA Sep 16, 2014 $117,013
Analyst 1-Banking Officer-Systems Office for The The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Nov 27, 2011 $117,000
Analyst 1-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Apr 04, 2011 $115,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Aug 15, 2011 $115,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Sep 06, 2011 $115,000
Analyst 1-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Mar 28, 2011 $115,000
Banking Officer-Analyst 1 The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Jun 07, 2010 $115,000
Analyst I-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Feb 06, 2010 $110,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Aug 15, 2011 $110,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Aug 22, 2011 $110,000
Analyst 1-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Dec 20, 2010 $110,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Oct 24, 2011 $105,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Aug 22, 2011 $105,000
Banking Officer-Systems Office for The Americas The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Nov 28, 2011 $105,000
Analyst 1-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Dec 04, 2010 $100,000
Commercial Banking Officer III United Central Bank Garland, TX Jul 12, 2013 $90,000
Analyst 1-Banking Officer The Bank of Tokyo-Mitsubishi UFJ, Ltd. Jersey City, NJ Jun 27, 2011 $80,000
Private Banking Officer Lloyds TSB Bank PLC Miami, FL Dec 01, 2013 $79,750
International Private Banking Officer Frost National Bank Houston, TX Sep 29, 2011 $79,300
International Private Banking Officer Frost National Bank Houston, TX May 04, 2011 $79,300
Banking Officer-Credit Specialist The Bank of Tokyo-Mitsubishi UFJ, Ltd. New York, NY Nov 02, 2009 $73,000
Banking Officer/Accountant-Syndications Group The Bank of Tokyo-Mitsubishi UFJ, Ltd. New York, NY Aug 03, 2009 $65,000

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Top Skills for A Bank Officer

FinancialStatementsLoanPortfolioCustomerServiceProceduresCustomerRelationshipsAuditRealEstateNewAccountsBusinessDevelopmentSmallBusinessBankProductsSalesGoalsTellersLedgerEquityAssetATMTrainingProgramLoanApplicationsLoanDocumentation

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Top Bank Officer Skills

  1. Financial Statements
  2. Loan Portfolio
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Spread and analyze personal and business financial statements.
  • Developed and managed $33M business/retail loan portfolio of commercial clients; Loan underwriting; Supervised loan assistant.
  • Performed tasks such as opening deposit accounts, taking loan applications, handling customer service requests, etc.
  • Involved and played a key role in creating new operational procedures for the Bank.
  • Developed new business opportunities and managed existing customer relationships to strengthen customer ties with Sovereign Bank.

Top Bank Officer Employers

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