1. University of Pennsylvania
Philadelphia, PA • Private
In-State Tuition
$55,584
Enrollment
10,764
A bank officer is an individual who is a bank employee and performs a variety of duties including notarizing documents, managing loan applications, processing client requests, and generating progress reports for upper management. These individuals are typically bank branch managers, assistant managers, or loan officers, and oversee daily banking operations.
Bank officers work to ensure bank efficiency and client satisfaction, as well as work to resolve customer issues and complaints. A bank officer also mentors staff and provides training and mentorship when needed.
Most bank officers have a high school diploma or equivalent, however, some may have a bachelor's degree in accounting, business, or finance. These individuals should be knowledgeable of all aspects of banking operations and should be adept at managing staff. A bank office should possess strong customer service, communication, finance, and organizational skills, and should also be comfortable training staff and resolving client complaints. Depending on the bank, a bank officer can make up to $75,000 per year, and the career field is expected to grow 8% in the next 10 years.
