Language Services Associate
Bank teller job in Baton Rouge, LA
**The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
The candidate mustreside in the following locationsthat are close to our clients as periodic visits may be required.
**Dallas, TX, Portland, OR, Alameda, CA, Phoenix, AZ or State of Washington**
**Responsibilities**
**Key Responsibilities**
+ Receive and manage incoming interpretation and translation requests.
+ Assign qualified language professionals based on language, specialization, and availability.
+ Monitor task progress and ensure timely delivery of services.
+ Maintain clear and consistent communication with clients and interpreters/translators.
+ Assist in maintaining an up-to-date database of language professionals, including certifications and availability.
+ Track performance metrics and ensure compliance with service standards.
+ Identify gaps in language coverage and assist in recruitment efforts.
+ Guide new clients through onboarding, including service setup and expectations.
+ Provide responsive support and troubleshoot service issues.
+ Collect feedback and collaborate with internal teams to improve client experience.
+ Travel to client sites for consultations, presentations, and relationship-building.
+ Promote language services and identify upselling opportunities.
+ Represent the company at industry events and networking opportunities.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience).
+ 2+ years of experience in resource management, scheduling, or client services (language services preferred).
+ Strong organizational and multitasking skills.
+ Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience.
+ Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships.
+ Familiarity with industry-specific platforms related to language services or translation management.
+ Proven ability to manage and allocate resources effectively under time-sensitive conditions.
+ Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
· Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
· Exceptional verbal and written communication skills.
· Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
· Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
· Must be self-motivated and able to work well independently as well as on a multi-functional team.
· Ability to handle sensitive and confidential information appropriately
· Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
**Desired Qualifications:**
· Multilingual abilities are a plus
**Reports to: Language Services Program Manager**
**Working Conditions**
· Professional remote office environment.
· Occasional travel required for onsite client visits
· Must be physically and mentally able to perform duties extended periods of time.
· Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
· Must be able to establish a productive and professional workspace.
· Must be able to sit for long periods of time looking at computer screen.
· May be asked to work a flexible schedule which may include holidays.
· May be asked to travel for business or professional development purposes.
· May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
**Pay Range**
USD $60,000.00 - USD $75,000.00 /Yr.
Submit a Referral (****************************************************************************************************************************************
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Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103641_
**Category** _Language Services_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Virtual Teller
Bank teller job in Baton Rouge, LA
Responsible for delivering superior and efficient service to members of the credit union who interact with the credit union through our branch locations. Serve as the face of the credit union and as such, must have a general understanding of credit union processes, products and services. Responsible for educating members about all available service channels available. Responsible for referring members to other branch employee(s) or departments in the credit union. Must support sales and service culture.
ESSENTIAL FUNCTIONS
Greet every member in a timely manner through the Interactive Teller Machine, meeting established goals for service.
Represent the credit union to members in a courteous, professional manner.
Provide prompt, efficient and accurate service in processing transactions.
Process teller transactions including withdrawals, deposits, payments and other transactions based on member needs.
Accurately balance transactions on multiple platforms daily while making the member interaction seamless.
Consistently provide one touch resolution for member inquiries.
Establish rapport and build relationships through a virtual environment.
Provide in depth knowledge of credit union products, services, quality service standards, established controls, security procedures, and compliance regulations.
Provide information and referrals to members seeking other services including, but not limited to, Enterprise, investments, mortgage and commercial services.
Work collaboratively with the branch staff in the best interest of serving members effectively and efficiently.
Maintain knowledge of and comply with Bank Secrecy Act as it relates to this position.
Perform other duties and responsibilities as required or assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to read and write.
Ability to count and deal with numbers and details effectively.
Ability to effectively and efficiently communicate orally, in writing, and by phone.
Ability to provide courteous and professional service to members and community partners.
Ability to learn, apply, and communicate knowledge of credit union products, services, policies and procedures.
Ability to analyze situations related to position in order to make sound decisions.
Ability to adapt well to a fast- paced and changing environment.
Ability to work well with a team or alone.
Ability to portray professional image over video technology.
Ability to learn, apply and communicate knowledge of teller department policies and procedures.
Ability to input and retrieve data from computer.
Ability to multi-task by operating multiple monitors and software systems simultaneously.
Ability to use and learn office machines (i.e., copier, scanner, terminals).
Exceptional interpersonal and communication skills.
Excellent member service skills.
Strong sales and service attitude.
Willingness and flexibility to work in shifts to accommodate the extended hours of operation.
MINIMUM QUALIFICATIONS
High School diploma or equivalent required; college degree or some college coursework completed preferred. Minimum of two years' experience in a credit union or other financial institution preferred with a strong emphasis on sales and service. Must be flexible to work different shifts.
Salary: $19.72/hr
FLSA Status: Non-Exempt
Reports to: AVP Virtual Teller Center
Location: Perkins Branch
Auto-ApplyMedical Assistant 1 - Head and Neck Lake Hospital
Bank teller job in Baton Rouge, LA
The Medical Assistant 1 assists in examination and treatment of patients under the direction of a physician. Interviews patients, obtains vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens or swabs obtained for laboratory analysis. Coordinates patient flow, schedules appointments, procedures, tests and referrals. May triage phone calls, "call-in" non-narcotic prescriptions as per provider's direction and frequently communications with patients and their families. Works under close supervision of the physician and clinic manager.
Experience - Completion of a medical assistant program or 1 year experience in a clinical capacity
Education - High School diploma or equivalent
Special Skills - Computer literate; skilled in use of Microsoft outlook, electronic health records and other software programs.
BLS Required
Patient Care
Properly identifies patient by requesting patient name, DOB prior to any patient interactions.
Ensures confidentiality of protected patient health information by utilizing safe business practices that support HIPAA regulations.
Completes and documents patient visit notes accurately which may include but not limited to the chief complaint, past medical and surgical history, fmaily history, vital signs, immunizations, allergies, medications, nutrition and health and wellness issues as directed by physician practice and organizational processes.
Accurately and safely administers and documents waived testing under the direct supervision of physician.
Prepares, stocks, and cleans exam rooms and maintains supplies and equipment for patient care.
Prepares and administers medications according to physician/physician assistant orders and organizational policies and procedures.
Assists the physician with minor surgical procedures and follows appropriate procedures for obtaining, handling and processing specimens and cultures.
Provides basic clinical care measures to all age groups per clinical skills checklist.
Coordination of Care
Coordinates patient flow to ensure physician efficiency includes managing the patient schedule and wait times.
Instructs patient and/or family regarding diagnostic procedures, medications, nutrition and health/wellness issues using pre-approved forms and information.
Retrieves and sends requested patient health information to authorized individuals in a timely fashion in accordance with HIPAA regulations and organizational policies and procedures.
Patients are notified of test results, changes in medications and other alteration in treatment plan as instructed by practitioner within 48 hours of test results.
Medication prescriptions are called into the appropriate pharmacy as ordered by the physician/practitioner per organizational policies.
Diagnostic testing as ordered by the physician/practitioner is effectively coordinated and communicated with other healthcare providers regarding patient care per organizational policies and procedures.
Responds to questions and concerns from patients and/or family in an appropriate manner
Quality
Understands and adheres to corporate compliance procedures, accrediting bodies standards and the ethical and religious directives when providing care.
Understands and aware of potential chemical hazards and how to access MSDS information. Understands the correct and prompt actions to take during emergency situations and able to document such events in the electronic safety system timely and effectively.
Participates in quality improvement initiatives including but not limited to gathering and trending data and actively supporting process changes that foster improved quality of care and process.
Observes and adheres to all policies and procedures and follow all safety, quality assurance , and infection control standards.
Utilizes all equipment, supplies, facilities and resources in a prudent and efficient manner in order to ensure efficient departmental operaitons and the provision of high quality health care services
Assumes personal responsibilities for continuing education and professional development.
Other Duties as Assigned
Uses initiative and actively seeks out ways to assist in the overall operations of the practice to include assisting in clerical duties as needed.
Supports the practice efforts including but not limited to the annual Flu Clinic, job-site projects, community health events.
May assists with clerical duties such as answering phones, filing and preparing charts, checking in/out referrals, maintaining referral database, verifying and confirming benefits, coordinating paperwork for patient needs such as FMLA or back to work/school messages.
Auto-ApplyMedical Assistant 1 - Head and Neck Lake Hospital
Bank teller job in Baton Rouge, LA
The Medical Assistant 1 assists in examination and treatment of patients under the direction of a physician. Interviews patients, obtains vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens or swabs obtained for laboratory analysis. Coordinates patient flow, schedules appointments, procedures, tests and referrals. May triage phone calls, "call-in" non-narcotic prescriptions as per provider's direction and frequently communications with patients and their families. Works under close supervision of the physician and clinic manager.
Experience - Completion of a medical assistant program or 1 year experience in a clinical capacity
Education - High School diploma or equivalent
Special Skills - Computer literate; skilled in use of Microsoft outlook, electronic health records and other software programs.
BLS Required
Patient Care
Properly identifies patient by requesting patient name, DOB prior to any patient interactions.
Ensures confidentiality of protected patient health information by utilizing safe business practices that support HIPAA regulations.
Completes and documents patient visit notes accurately which may include but not limited to the chief complaint, past medical and surgical history, fmaily history, vital signs, immunizations, allergies, medications, nutrition and health and wellness issues as directed by physician practice and organizational processes.
Accurately and safely administers and documents waived testing under the direct supervision of physician.
Prepares, stocks, and cleans exam rooms and maintains supplies and equipment for patient care.
Prepares and administers medications according to physician/physician assistant orders and organizational policies and procedures.
Assists the physician with minor surgical procedures and follows appropriate procedures for obtaining, handling and processing specimens and cultures.
Provides basic clinical care measures to all age groups per clinical skills checklist.
Coordination of Care
Coordinates patient flow to ensure physician efficiency includes managing the patient schedule and wait times.
Instructs patient and/or family regarding diagnostic procedures, medications, nutrition and health/wellness issues using pre-approved forms and information.
Retrieves and sends requested patient health information to authorized individuals in a timely fashion in accordance with HIPAA regulations and organizational policies and procedures.
Patients are notified of test results, changes in medications and other alteration in treatment plan as instructed by practitioner within 48 hours of test results.
Medication prescriptions are called into the appropriate pharmacy as ordered by the physician/practitioner per organizational policies.
Diagnostic testing as ordered by the physician/practitioner is effectively coordinated and communicated with other healthcare providers regarding patient care per organizational policies and procedures.
Responds to questions and concerns from patients and/or family in an appropriate manner
Quality
Understands and adheres to corporate compliance procedures, accrediting bodies standards and the ethical and religious directives when providing care.
Understands and aware of potential chemical hazards and how to access MSDS information. Understands the correct and prompt actions to take during emergency situations and able to document such events in the electronic safety system timely and effectively.
Participates in quality improvement initiatives including but not limited to gathering and trending data and actively supporting process changes that foster improved quality of care and process.
Observes and adheres to all policies and procedures and follow all safety, quality assurance , and infection control standards.
Utilizes all equipment, supplies, facilities and resources in a prudent and efficient manner in order to ensure efficient departmental operaitons and the provision of high quality health care services
Assumes personal responsibilities for continuing education and professional development.
Other Duties as Assigned
Uses initiative and actively seeks out ways to assist in the overall operations of the practice to include assisting in clerical duties as needed.
Supports the practice efforts including but not limited to the annual Flu Clinic, job-site projects, community health events.
May assists with clerical duties such as answering phones, filing and preparing charts, checking in/out referrals, maintaining referral database, verifying and confirming benefits, coordinating paperwork for patient needs such as FMLA or back to work/school messages.
Auto-ApplyTeller Full Time (40 hours)
Bank teller job in Baton Rouge, LA
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
A Client Service Associate at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered around accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards.
Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items.
Handles client servicing requests such as service charge clarity and account maintenance.
Maintains a working knowledge of products, services, and processes offered.
Achieve required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution.
Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience.
Refers clients to internal business partners as client needs are discovered.
Assist with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center.
Assist in managing operational loss within a financial center to include: seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing.
Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role.
Adheres to professionalism standards to include demeanor, dress, and station orderliness.
May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure.
Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic.
Performs research for clients as needed.
Other duties and special projects as assigned by Management.
Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
High School Diploma or general education degree (GED).
Minimum of 6 months cash handling and customer service experience required.
Previous sales and referral experience strongly preferred.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Ability to travel if required to perform the essential job functions.
Ability to work under stress and meet deadlines.
Ability to operate related equipment to perform the essential job functions.
Ability to read and interpret a document if required to perform the essential job functions.
Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Auto-ApplyTeller
Bank teller job in Thibodaux, LA
Job Details Bayou Road Thibodaux - Thibodaux, LA Full Time High School $15.00 - $17.00 Hourly Negligible DayDescription
DEPARTMENT: Retail Sales SUPERVISOR: Head Teller
SCHEDULE: 40 HOURS (Varying Shifts during operating hours 7:30 AM - 6:15 PM Mon - Fri and 8:45 AM - 12:15 PM on Sat)
POSITION SUMMARY: The Teller I accepts negotiable items and transaction requests from customers, records activity on customer accounts, and distributes or deposits money accordingly. He or She performs every transaction accurately with a friendly and inviting personality while promoting applicable bank products.
POSITION RESPONSIBILITIES
• Provides the Synergy Bank standard of excellence in customer service.
• Maintains honesty and the highest level of ethical standards.
• Receives cash and/or checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customers balances.
• Protects customers and the bank from fraudulent activity including counterfeit checks, unfair, deceptive and abusive practices, and elder abuse.
• Process transactions such as night and ATM deposits, IRA and HSA contributions, loan and utility payments, and mail deposits.
• Complete CTRs accurately and timely.
• Balances cash drawer at mid-day and at the end of the shift, comparing totaled amounts to computer generated proof sheet, and reporting discrepancies as necessary.
• Places holds on accounts as necessary according to Reg CC and bank procedures.
• Prepares and verifies official checks.
• Explains, promotes, or sells bank products and services that enhance the customer's banking experience.
• Assists bank personnel as needed or as directed by management.
• Answering phones as necessary and providing telephone assistance to customers according to Synergy Bank's telephone customer service standards.
• Counts coins and currency.
• Ensures that teller station is properly stocked with forms and supplies.
• Reports any malfunctions of Teller terminals or equipment.
BALANCING PROTOCOL & RESPONSIBILITIES:
The responsibility of balancing is a priority of the Teller I position. Every day, they are responsible for physically hand counting all the loose cash, strap cash, and coins to ensure the teller drawer, ATM, and cash vault all balance. Cheat sheets indicating the coin amounts in the vault are strictly prohibited in lieu of physically counting it daily. Trades must be done through Teller machines at the time the funds are given and received. There is no exception to this procedure.
If at any time during the day, the drawer is counted to balance, the cash count is to be printed, and placed in the work bin. At the end of the workday, a clear screen must be used to balance the drawer and physically count all monies. If a transaction is completed for a customer either during or after this count, again, a clear screen must be used, and all monies shall be physically recounted.
It is important to understand that if money is miscounted, and the drawer balances, then that is force balancing the drawer. This is grounds for disciplinary action. If a drawer is counted and found to be out of balance, a second employee must count that drawer as well. The count must agree with the initial count, and if not, a supervisor must count to verify accuracy. Outage entries must be run before the day can be closed. All Tellers must ensure that their transactions have been received by CSI before exiting their teller.
Qualifications
REQUIRED QUALIFICATIONS:
• Proficient in Microsoft Word and basic understanding of Microsoft Excel.
• Ability to pay close attention to detail.
• Ability to comprehend and analyze information in order to draw a conclusion.
• Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations.
• Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers
• Must always be looking for ways to help others.
• Must be aware of the actions and reactions of others and respond appropriately.
• Must demonstrate persuasion and negotiation skills.
• Must possess a general knowledge of bank products.
• Ability to multi-task in a fast-paced work environment.
• Ability to organize and prioritize daily tasks.
• Ability to present a business professional appearance.
• Must have reliable transportation to commute to and from work.
EDUCATION AND EXPERIENCE REQUIRED:
• Minimum 6 months in customer service.
• Previous cash handling experience.
• High School Diploma or GED equivalent
EDUCATION AND EXPERIENCE PREFERRED:
• Previous Teller experience.
• Retail sales experience.
• Associates or higher in Business or related area of study.
COMMUNICATION:
• Must be able to provide information to supervisors and co-workers both verbally and in written format.
PHYSICAL REQUIREMENTS:
• Ability to adapt to a flexible work schedule which will generally consist of 40 hours of work per week. They will need to make themselves available Monday - Friday from 07:30 am - 06:00 pm and Saturday from 08:45 am - 12:15 pm.
• Must be able to stand or stand/walk for up to 4 hours at a time without the opportunity to sit down or get off his/her feet.
• Must be able to interact with the public utilizing various methods of communication.
• Must exhibit proper dexterity with both hands and digits as counting currency is a frequent request throughout the workday.
• Ability to work over the head while lifting up ten pounds simultaneously for short periods of time throughout the workday.
• Must be able to properly distinguish colors of Farnsworth lantern test to accurately work drive through station(s).
• Employee may be required to squat multiple times and remain in that position for short periods of time while searching and/or reaching for supplies at ground level. This could occur as few or as many times as necessary to accomplish the requested task.
• Must be able to lift and carry approximately 40-50 pounds multiple times throughout the day.
MENTAL REQUIREMENTS:
• Must have the attention span to stay alert and attentive during a “normal 8-10 ½ hour workday.
• The Teller I must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency.
• Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor.
• Must be able to listen to, grasp, and respond positively to supervision and instructions by Management.
• Physical and cognitive ability to perform the essential duties and functions of his/her job.
Customer Service
Bank teller job in Baton Rouge, LA
Fashion Stop Llc in Baton Rouge, LA is looking for one customer service to join our 12 person strong team. We are located on 8143 Florida Boulevard. Our ideal candidate is a self-starter, punctual, and reliable.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
Commercial and Private Banking Associate
Bank teller job in Baton Rouge, LA
This position reports to the Commercial and Private Banking Assistant Manager and is responsible for servicing the needs of the Commercial and Private Banking clients as well as assisting others in the department, including the Private Banking officers.
Essential Functions:
· Maintain customer confidentiality at all times.
· Provide departmental coverage as it relates to phone and walk-in clients to assist with banking and loan needs.
· Manage daily overdrafts for department and make recommendations to officer for disposition.
· Assist clients in opening new accounts, and identify sales opportunities for other banking products and services, based on client needs.
· Be well versed on all banking products to answer client questions, and explain available services.
· Contact clients with maturing CD's to ensure retention.
· Adhere to all bank policies and compliance standards.
· Collect and compile financial information from clients in anticipation of loan renewals or exception clearing. Obtain financial information in a timely manner, as determined by departmental workflow schedule.
· Assist others in department with workflow as deemed appropriate by Assistant Manager / Manager.
· Investigate electronic banking issues and provide assistance, if possible or refer to appropriate bank personnel for correction.
· Run credit reports.
· Assist with the preparation of all materials needed to initiate lending transaction.
· Have a basic understanding of financial statements and tax returns to interpret and compile financial information for loan underwriting.
· Prepare all documents necessary to facilitate loan closings. (pre-closing and post-closing). Attend loan closings as needed.
· Assist in the monitoring of matured and past due loans.
Experience and Education:
High School Diploma (or GED or High School Equivalence Certificate) and over 2 years of banking (branch) experience. Lending/Loan experience is preferred.
Resource Bank strives to be the “employer of choice” EEO\Minority\Female\Vets\Disabled
View all jobs at this company
Teller Full-Time Hammond, LA No. 01-05132014
Bank teller job in Hammond, LA
Schedule: Hours vary Monday through Thursday 7:45 a.m. 5:30 p.m.
Friday 7:45 a.m. 6:00 p.m.
Saturday Rotation: 9:00 a.m. 12:00 p.m. (Saturday Bonus Pay)
1 Summary. Operates a tellers window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff.
2. Essential Functions.
Accepts deposits, verifies cash and endorsements, and issues receipts
Cashes checks.
Cross-sells the Banks services and products.
Processes card cash advances.
Processes night deposit bags.
Redeems U.S. Savings Bonds.
Issues money orders and bank official checks
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answers customer inquiries and gives balances.
Balances transactions at end of day and verifies cash total.
Teller I
Bank teller job in Denham Springs, LA
Job Function -
Performs routine and intermediate branch and customer services duties. Accepts retail and commercial checking and savings deposits, processes loan payments, cashes checks and savings withdrawals and assists with night depository duties. Promotes business by maintaining good customer relations and referring customers to appropriate staff for new services.
Job Responsibilities -
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances.
Confirms all necessary documents are properly authorized, are in proper form and are within authorized limits.
Makes decisions when questionable items are presented for cashing.
Assists with night depository duties to include such duties as logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening/closing the vault daily and balancing vault currency and coin.
Promotes and cross-sells the Bank's products and services by assisting customers in their selection to meet their needs while referring customers to appropriate staff as needed.
Establishes proper identification of new customers and determines need and extent of reference investigation.
Balances cash drawer daily and verifies cash being returned to the vault.
Answers telephones and directs callers to proper Bank personnel.
Provides effective customer service and assists in resolving problems within given authority.
Performs safe deposit duties by controlling access, assisting customers and processing affiliated reports.
Operates personal computer to process account activity, determine balances, and resolve problems within given authority.
Performs other such duties including but not limited to issuing official checks/traveler's checks, receives/processing stop payment and hold orders, and accepting loan, installment and collection payments.
Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines.
Performs all other duties as assigned.
Education and Related Experience -
High school diploma or general education degree (GED).
Minimum 6 months previous experience in cash handling in customer service environment required.
Skills and Abilities -
Intermediate skills in computer terminal and personal computer operation; host computer system; and word processing, spreadsheet and account opening software programs.
Intermediate typing skills to meet production needs of the position.
Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
Effective organizational and time management skills.
Ability to work with general supervision while performing duties.
Working Conditions and/or Physical Requirements -
Ability to work under stress and meet deadlines.
Ability to operate a keyboard if required performing the essential job functions.
Ability to read and interpret a document.
Ability to travel if required to perform the essential job functions.
Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an “undue hardship” then the employee must be accommodated; hence, omitting lifting as a physical requirement.
EOE AA M/F/Veteran/Disabled
Auto-ApplyFT Universal Banker I Baton Rouge Branch
Bank teller job in Baton Rouge, LA
A Universal Banker performs a variety of duties to provide existing and potential customers with efficient may be required to perform Customer Service Representative, Teller, and Loan Associate duties. More than one duty is required to be classified as a
Universal Banker.
Responsibilities:
Must have and retain extensive knowledge of bank products and services in order to serve the customer effectively.
Perform basic teller, vault, collection, new accounts, and back up loan related duties.
Maintain a high level of company and customer confidentiality.
Pays and receives and maintains a teller drawer.
Maintains records for vault.
Inputs currency orders and shipments.
Completes laser pro worksheets as requested by loan officers.
Assists in safe deposit box customer entry.
Note: Universal Banker I spends 75% of time working the teller line and 25% working on platform/new accounts.
Other Duties and Responsibilities:
1. Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function.
2. Performs other duties that may be assigned by Management.
Education and Experience:
High school diploma or general education degree (GED)
One year of teller experience in a financial institution with additional training in a business-related area.
Preferred Skills:
Business degree from a technical school and/or college preferred.
General knowledge in Microsoft programs Excel, Word and Outlook.
Proficient at operating a computer, typing/word processing, ten key number pad, printer, fax
machine, and copier.
May require successful registration with, and issuance of a unique identification number from, the
Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair
Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).
The interpersonal skills necessary to relate to and empathize with other people and to maintain a friendly, cheerful, and courteous demeanor through the day.
Must possess superior organizational skills, communication skills and capable of making good
judgments.
Must have a professional appearance and manner at all times.
Scheduling:
Work Schedule will vary depending upon location, but will consist of an 8-hour shift between the hours of 7:45 a.m. to 6:00 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Occasional overtime may be required. Regular attendance is required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Auto-ApplyPart Time Associate Banker Baton Rouge North (30 hours)
Bank teller job in Baton Rouge, LA
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Video Teller (Baton Rouge, LA)
Bank teller job in Baton Rouge, LA
Video Teller (Remote or On-site) The Video Teller is responsible for assisting members with financial transactions, servicing existing accounts, and building member relationships through video conferencing, and interactive video phone calls. The Video Teller maintains thorough knowledge of Credit Union products and services and uses consultative selling to identify cross-sell opportunities. A courteous, professional demeanor, the ability to effectively communicate via email as well as video conference, and a high level of integrity are essential to this role. Must be able to support and thrive in a sales and service culture.
RESPONSIBILITIES:
Process transactions through video transmission via the Interactive Teller Machine (ITM).
Work with multiple software programs concurrently to complete transactions and communicate with multiple members simultaneously.
Exhibit in-depth knowledge of Credit Union products and services while upholding quality service standards, established controls, security procedures, and compliance regulations.
Provide information and referrals to members seeking other services.
Achieve all required performance goals and maintain quality measurements.
Balancing the teller drawer.
QUALIFICATIONS:
1 year of customer service experience
Prior experience in a video/remote environment and/or sales experience within a financial institution is preferred
A high school education or GED
Excellent communication and customer service skills across video, written, and telephone platforms.
Ability to adapt to new technology and processes, working in multiple systems simultaneously
Strong problem-solving skills with the ability to effectively multi-task under pressure in a video-based environment
Solid working knowledge of MS Office products, including Word, Excel, and Outlook.
WORK SCHEDULE:
Monday - Friday
8:30 a.m. - 5:30 p.m.
Required to work rotational Saturday shifts from 8:30 a.m. - 1:30 p.m.
TRAVEL AND WORKSITE:
On-site Video Teller:
Travel: No travel required.
Worksite Location: Pelican's beautiful Corporate Campus at 2675 O'Neal Lane, Baton Rouge, Louisiana
Remote Option:
Travel: Occasional travel to Pelican's beautiful Corporate Campus at 2675 O'Neal Lane, Baton Rouge, Louisiana for training, or to attend meetings, events, etc., as required.
REMOTE WORK SITE REQUIREMENTS:
Must have a dedicated workspace in an environment free from noise and distractions.
Must have a strong, secure internet connection.
Must have transportation to report to our Corporate Campus when required for training, meetings, events, etc.
Should not be a caretaker of dependents (adult or child) for the full duration of scheduled shift.
The candidate is required to spend the first 90 days of employment at our Corporate Campus for training. Upon successful completion of training and demonstrating satisfactory performance, the candidate will be considered for telecommuting privileges.
ABOUT US:
Since 1956, Pelican Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 78,000 members nationwide. Because of our continued growth, Pelican Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.
Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.
BENEFITS:
Our full-time employees enjoy amazing benefits including:
Medical, Dental, and Vision Insurance with generous employer premium contributions
Health Savings Account contributions for eligible employees
Employer-Paid Life Insurance
Paid Vacation & Sick Leave
15 Paid Holidays each year, which includes a Cultural Floating Holiday
401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% after 1 year of employment
All Credit Union campuses are tobacco- and vape-free.
Pelican Credit Union is an Equal Opportunity Employer.
Universal Banker II
Bank teller job in Baton Rouge, LA
Job Description
PURPOSE OF THE JOB
This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts, and lending as deemed necessary.
MAIN DUTIES OF THE JOB
Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures
Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
Assists with daily Vault duties, as needed, and may operate as vault custodian
Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
Engage in conversations with customers to build relationships, determine financial needs and make recommendations
Contribute to banking center success by achieving assigned branch and line of business referral goals
Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services
Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
Use good judgment, remain aware of potential fraud, and be discreet with confidential information
Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
Perform other duties as required or assigned by leadership
WHAT WILL YOU NEED TO SUCCEED
High School diploma or equivalent
1 years of general cash handling, sales & customer service experience
1 years of previous banking experience strongly encouraged
Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation
Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required.
Strong knowledge of daily branch, vault, and ATM operations
Receive and maintain a NMLS certification as deemed necessary
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
Part Time- Teller
Bank teller job in Baton Rouge, LA
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Operational efficiency
+ Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
+ Process deposits, withdrawals, transfers and loan payment transactions for customers.
+ Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
+ Assist in daily balancing and processing of ATM(s), including the processing of all entries.
+ Assist in the verification of deposits in the night and lobby depository.
+ Assist with the dual control vault responsibilities.
+ Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
+ Deliver excellent client experiences consistently and promptly resolve client issues effectively.
+ Ensure an excellent overall client experience by assisting clients with select service needs.
+ Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
+ Identify cross selling opportunities and refer clients/prospects to the appropriate team.
+ Promote bank products and services to further enhance client relationships.
Compliance and risk management
+ Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job-related duties as assigned
**SUPERVISORY RESPONSIBILITIES**
No supervisory responsibilities
**QUALIFICATIONS**
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
+ High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience
**COMPUTER AND OFFICE EQUIPMENT SKILLS**
+ Microsoft Office Suite
+ In addition, 10-key calculator; coin counter
**Hours** :
+ 8:55am-5:05p
**DeGarmo Behavioral Assessment Requirement**
+ All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
+ The assessment takes approximately 12-15 minutes to complete
+ Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Teller - Port Barre
Bank teller job in Port Barre, LA
American Bank & Trust Company is looking for full time Teller for the Port Barre Branch. This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Position is full-time position working 40 hours a week and must be able to work 7:45 to 5:00 Monday thru Friday. Credit check is required.
JOB RESPONSIBILITIES
Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions, including but not limited to, deposits, withdrawals, transfers, check cashing, certified check requests, loan payments, and maintenance requests according to Bank's policies, procedures and federal and state compliance requirements
A· Cash handling, including but not limited to, counting, verifying and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
B· Process daily teller work thru "Branch Capture"
C· Provide comprehensive, prompt, and efficient customer service in all transactions while ensuring that all federal and state compliance requirements are met
D· Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
E· Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
F· Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
G· Provide a high level of customer service, providing answers and assistance with a smile
H· Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function
I· Perform other duties as required or assigned by leadership
JOB QUALIFICATIONS
A· High school diploma or equivalent
B· Basic math and computer skills
C· Cash-handling experience
D· Excellent communication, customer service, and time-management skills
E· Ability to pass a background check
F· Strong dedication to accuracy and efficiency
Equal Opportunity Employer/Veterans/Disabled
AMERICAN BANK & TRUST COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Universal Banker
Bank teller job in Baton Rouge, LA
The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete range of retail banking services to meet those needs in alignment with the organization's business model, vision, mission, core values, and behaviors. This position is responsible for performing sales, service and operational functions and executing the Renasant's customer engagement model. In this role, the Universal Banker drives engagement throughout the entire customer interaction, including routine transactions and financial counseling, while championing digital conveniences available through various delivery channels. To do this, the Universal Banker reduces the required steps to as few as possible and can supply full scale banking assistance with no need to refer the customer to another retail team member.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
* Drive an exceptional customer experience in a branch environment through the execution of the bank's customer engagement model by deepening relationships, educating customers on the bank's products and services, offering appropriate financial solutions and guidance, opening accounts, performing teller transactions and proactively addressing emerging customer needs without the need to transfer the customer to another retail area of the branch
* Meet established sales and service performance goals by developing and expanding new and current customer relationships, delivering a wide range of banking solutions and improving customer loyalty
* Collaborate with lines of business partners to create a seamless customer experience to fulfill financial needs through lending groups, wealth management, treasury solutions and other financial services
* Champion digital delivery in branch by providing our customers with the digital conveniences and on-demand solutions that meet their needs how, when and where they expect to do business
* Provide awareness, promote and create a seamless transition across all delivery channels including online, mobile, in branch, virtual branch and customer experience center
* Respond with a sense of urgency and intentionality to customer feedback by working to understand the root causes of customer concerns or complaints; make recommendations to improve the customer experience through various process, policy and product enhancements
* Ensure proper documentation is obtained and properly completed for all solutions to minimize documentations exceptions
* Maintain customer pipeline tracking, including documenting calls and other interactions with customers and referral sources, via the customer engagement platform
* Perform teller responsibilities daily to include processing customer transactions (i.e. deposits, withdrawals, transfers, loan payments, official checks, etc.) as well as special tasks such as loan payoffs and draws, redeeming savings bonds, ordering currency and auditing teller drawers. Additionally, execute daily operations (i.e. balancing ATM and vault and performing branch capture procedures, etc.)
* Protect the bank from unnecessary risk by following procedures in all areas including CTR, SAR, Reg CC holds, robbery procedures and fraud mitigation
* Recognize and navigate fraud attempts and events experienced by customers and individuals attempting to defraud customers and the bank
* Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies
* Routinely review procedures and processes and complete self-audits using provided tools and resources that are designed to prevent unnecessary risk to customer and bank
* Represent the bank in community organizations and activities to increase the bank's outreach and foster relationships for future business development opportunities
* Work closely with line of business partners, the Retail Experience Administration, Learning and Development to maintain a working knowledge of all bank products, services, policies, processes, procedures and systems to effectively and knowledgeably engage customers, deliver financial solutions with urgency and accuracy, and perform branch operations
* Perform other related duties as assigned
Qualifications
* High school diploma or equivalent, College education preferred
* Minimum of 1 year related customer experience and sales experience required
* Minimum of 1 year teller and/or cash handling experience preferred
* Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations
* Ability to follow stated bank customer sales and service standard processes to ensure achievement of necessary goals and customer standards
* Excellent communication skills (written and verbal)
* Attention to detail with strong record of accuracy in handling of transactions
* Comfortable using a variety of technology software products to process transactions
* Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes
* Aptitude to read, understand and apply all regulations, policies and procedures related to Universal Banker responsibilities and other branch operations
* Ability to travel for training, other development opportunities, and between branches, as needed
For all Senior Universal Bankers:
* Minimum of 2 years of successful Universal Banker experience
* Ability to handle complex transactions and issues with limited assistance or supervision
* Operational strength with limited to no account exceptions, outages, or operational losses
* Proficient in all aspects of bank products and solutions, including IRA's and complex business accounts
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
Auto-ApplyPrivate Client Banker - University Thibodaux - Thibodaux, LA
Bank teller job in Thibodaux, LA
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
Shares the value of Chase Private Client with clients that may be eligible
Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
Compliance with Dodd Frank/Truth in Lending Act*
High school degree, GED, or foreign equivalent
Adherence to policies, procedures, and regulatory banking requirements
Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
Excellent communication skills
College degree or military equivalent
Experience cultivating relationships with affluent clients
Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
Auto-ApplyBanker Associate- Emerging Middle Market- Associate
Bank teller job in Baton Rouge, LA
JobID: 210688995 JobSchedule: Full time JobShift: : As an Associate Banker in Emerging Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
Auto-ApplyPart Time- Teller
Bank teller job in Baton Rouge, LA
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational efficiency
* Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
* Process deposits, withdrawals, transfers and loan payment transactions for customers.
* Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
* Assist in daily balancing and processing of ATM(s), including the processing of all entries.
* Assist in the verification of deposits in the night and lobby depository.
* Assist with the dual control vault responsibilities.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Identify cross selling opportunities and refer clients/prospects to the appropriate team.
* Promote bank products and services to further enhance client relationships.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job-related duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
* High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
* Microsoft Office Suite
* In addition, 10-key calculator; coin counter
Hours:
* 8:55am-5:05p
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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