Bank teller jobs in Birmingham, AL

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Birmingham, to support multiple branches in PNC's Birmingham North Retail Market.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

What The Role Is The role of the LIVE Teller (ITM Specialist) is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM). This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position. How You will Make an Impact * Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner. * Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs. Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party. * Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debit Card limits, etc. * Takes complete ownership of every interaction whether it requires a call back or extended research. * Required to complete compliance, training, and all other training offered to ITM Specialists. * Seeks ways to streamline work processes and continuously improve the ITM experience. * Represents Cadence Bank in a positive and professional manner. * Maintains customer and other sensitive information with confidentiality. * Treats all co-workers and Cadence Bank customers with respect. Who You Are * One (1) year cash handling experience preferred. * Strong customer service background. * Excels in a fast-paced work environment while maintaining accuracy. * Exceptional time management skills. * Comfortable on camera, maintaining a friendly and professional appearance. * Professional and courteous verbal and written communication skills. * Ability to remain calm when difficult situations arise. * Ability to communicate, verbally, through video. * Experience communicating via virtual technology (Skype, FaceTime, Video Conf.) * Comfortable being evaluated against performance standards. * Willingness to take initiative to achieve team goals and model a good work ethic for others. * Ability to acquire working knowledge of Cadence Bank products and services. * Ability to become a subject matter expert in digital delivery channels and to discuss these channels with internal/external customers. * Able to use good judgment and discretion when handling confidential account information. * Ability to effectively handle fluctuating work demands. * High School Diploma or equivalent. * Regular and reliable attendance If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members. Essential Functions & Responsibilities: Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures. Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously. Provides a high level of professional and courteous service while observing due diligence for validity of transactions. Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements. Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs. Performs other job-related duties as assigned. Performance Measurements: Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. Balance and accurately post transactions with minimal errors on a daily basis. Proactively seek opportunities to identify appropriate products and services for the betterment of the member. Maintain a dependable record of attendance and timeliness. Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously. Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same-like family. AmFirst provides growth, opportunity, and development while offering our employees an extensive benefits package. Branches include: Gardendale, Cullman, Downtown Birmingham, Ensley, and Forestdale Essential Functions & Responsibilities: * Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks and travelers checks to members; transfers amounts from member accounts as directed. * Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies. * Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines. * Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review. * Welcomes members and provides routine information concerning services and directs member to the appropriate department for specific information and service. * Cross-sells Credit Union services. * Performs a variety of miscellaneous tasks including auditing, processing night drop and ATM deposits, and handling safety deposit rental income. * Performs other job related duties as assigned. Performance Measurements: * Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. * Balance your drawer daily and accurately post transactions. * Proactively seek opportunities to identify appropriate products and services for the betterment of the member. * Maintain a dependable record of attendance and timeliness. * Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. 6 months of cash handling preferred. Education: A high school education or GED. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgement in order to evaluate identities, accounts, checks and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money. Physical Requirements: Light lifting required.

We are hiring A Credit Union Teller. You will be the first professional to interact with customers, verify their identification, process deposits and withdrawals, and facilitate various financial transactions. You will serve as the initial point of contact for members entering the Credit Union. WE'RE HIRING. Full-TIME TELLER Moody Branch RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Processing member transactions Assisting members with financial questions Balancing a cash drawer QUALIFICATIONS: High School Diploma or GED Excellent customer service skills Ability to learn and adapt to change Basic computer skills Can work independently and with a team Eagerness to grow with the company Excellent interpersonal skills Honest and dependable

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Birmingham, to support multiple branches in PNC's Birmingham North Retail Market. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. * Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. * Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. * Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. * Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. * To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

SUMMARY OF DUTIES: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Additional duties which are necessary to carry out the function of the Customer Service Representative may be assigned and are incorporated by reference into this . Answer phone calls and satisfy the customer's requests professionally and timely; Key orders, pick-ups, and special promotions; Provide customer with proper service information and use judgment to decide when to involve other departments or supervisor; Provide accurate and timely follow-up to customer and teammates; Provides information to customers relative to deliveries or other issues involving their order; Assist customers when they are unable to transmit their order to the company; Communicate and coordinate information and tasks with related departments; Reports to work on time, as directed by the Supervisor, and completes all tasks in a timely and accurate competent manner; Performs above all duties in a cooperative, professional manner, and processes/communicates the information effectively All personnel within this job description shall be subject to cross-training into jobs within the organization based on Company needs.

BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned. PRINCIPLE ACCOUNTABILITIES Provide high quality customer service within the branch, including: Cash checks according to bank policies and procedures Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC. Accept payments for various types of loans. Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections. Close checking and savings accounts. Process night deposits; mail receipts and records. Resolve customer's problems with scope of authority.Sell cashier's checks. Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report. Contribute to overall banking center operations Balance cash and daily transactions and ATM. Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc... Verify check orders. Prepare change order. Assist with opening and closing banking center. Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal. Adhere to the policies and procedures in Teller Manual. Attend and/or complete applicable and required training sessions. EDUCATION, EXPERIENCE, SKILLS: Education- High school diploma or equivalent (GED) Experience- Three (3) months of cash handling, sales or related experience. BankFirst is an EO employer- Veteran/Disability

The Teller serves as the front-line ambassador for Alabama ONE Credit Union. Tellers conduct routine financial transactions, provide information and recommendations where necessary, and set the standard of excellent service for members of the Credit Union.Job Duties: Receives and processes member financial transactions including deposits, withdrawals, and loan payments. Sells money orders and other negotiable instruments to members. Transfers amounts from member accounts as directed. Posts transactions to member accounts and maintains member records. Welcomes members and provides routine information concerning services. Directs members to appropriate departments for specific information and service. Balances cash drawer and transactions on a daily basis. Daily opens and closes his/her computer terminal accounts for assigned cash and transactions and balances to the terminal teller/close report. Remits receipts to the Accounting Department. Handles completion of OFAC reporting for member and non-member transactions. Performs other duties as assigned. Requirements High school diploma or GED Some cash handling experience High degree of tact and professionalism Strong attention to detail Commitment to providing excellent member service

JobID: 210687326 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank's needs discovery process. Essential Duties & Responsibilities: Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate. Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate. Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed. Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations. Model consistent, distinctive service to all customers when delivering the FirstBank service experience. Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols. Regular and reliable attendance. Perform other duties as assigned. Qualifications: Education High school diploma or the equivalent required Experience Minimum of one year, with specific bank experience preferred Certifications and Licenses Notary preferred FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same⁠-like family. AmFirst provides growth, opportunity, and development. We offer our employees an extensive benefits package. Essential Functions & Responsibilities: Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks, travelers checks to members; transfers amounts from member accounts as directed; may handle safety deposit rental income. Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies. Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines. Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service. Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review. Cross-sells Credit Union services. Performs a variety of miscellaneous tasks including processing night drop and ATM deposits. Performs other job-related duties as assigned. Performance Measurements: Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. Balance your drawer daily and accurately post transactions with minimal errors. Proactively seek opportunities to identify appropriate products and services for the betterment of the member. Maintain a dependable record of attendance and timeliness. Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience - One month to twelve months of similar or related experience. 6 months cash handling preferred. Education - A high school education or GED. Interpersonal Skills - Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills - Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgement in order to evaluate identities, accounts, checks and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money. Physical Requirements - Light lifting required.

Job Description Teller Code TEL Department Retail Department Reports To Branch Manager Officer/Non-Officer Non-Officer FLSA Category Non-Exempt Employee Work Location Retail Branch Responsibilities & Duties Purpose of Position Entry level position in retail branch with customer service concentration. To be friendly and welcoming while promote a positive representation of the bank and assist the needs of the customers. Duties and Responsibilities Accepting, verifying and processing deposits, including accurate cash counts. Identity verification for disclosure of information, or instrument negotiation. Evaluation for Holds according to REG CC guidelines and get Officer approvals. Assist as witness to Opening/Closing of branch, and daily operating procedures. Verification and Admittance of customers to Safe Deposit Boxes. Efficient navigation of Teller Manual and daily accurate balancing of Teller Drawer Make focused efforts to solve customer problems, by phone and in person. Promotion of Products and Services, including cross-selling opportunities Assist Head teller with cross-training duties including ATM and Vault Serve as a counter or witness in Teller Audits Issue debit cards, cashiers checks and processing of loan payments, credit card payments Promote Community Relation projects within the branch Know the products and services offered by the bank to suggest to customers Qualifications Minimum Education Requirements High School Diploma or equivalent education experience required. Minimum Experience & Skill Requirements Balance money transactions, conduct error-free transactions while providing excellent customer service in a rapid and efficient manner. This requires a good level of concentration and an ability to be friendly with the customer while maintaining control over each transaction. Requires job-related experience in processing proof and retail banking operations. 10 key operation with accuracy is essential to this position. Detail oriented position requiring effective communication skills with both co-workers and customers. Time Management in a fast paced, retail environment with interaction with general public. Additional Information Disclosure This position description is subject to change at the discretion of the needs of the bank and does not create a contract, implied or otherwise; this position is an “at will” employment position. This position description in no way confines these functions to be the only task, responsibilities or duties of this position. Employees have the responsibility to safe guard information, maintain confidentiality and engage in safe and sound banking practices, inside and outside the bank. Last Revision Date 02/07/2023 Support Any questions, please contact: Human Resources **************

Job Description We are hiring A Credit Union Teller. You will be the first professional to interact with customers, verify their identification, process deposits and withdrawals, and facilitate various financial transactions. You will serve as the initial point of contact for members entering the Credit Union. WE'RE HIRING. Full-TIME TELLER Moody Branch RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Processing member transactions Assisting members with financial questions Balancing a cash drawer QUALIFICATIONS: High School Diploma or GED Excellent customer service skills Ability to learn and adapt to change Basic computer skills Can work independently and with a team Eagerness to grow with the company Excellent interpersonal skills Honest and dependable Job Posted by ApplicantPro

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same-like family. AmFirst provides growth, opportunity, and development while offering our employees an extensive benefits package. Float Teller Branches include: Roebuck, Trussville, Leeds, and Pell City Role: Responsible for providing quality service to the membership while conducting front-line transactions and traveling to various branch locations. Essential Functions & Responsibilities: * Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks and travelers checks to members; transfers amounts from member accounts as directed. * Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies. * Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines. * Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review. * Welcomes members and provides routine information concerning services and directs member to the appropriate department for specific information and service. * Cross-sells Credit Union services. * Performs a variety of miscellaneous tasks including auditing, processing night drop and ATM deposits, and handling safety deposit rental income. * Performs other job related duties as assigned. Performance Measurements: * Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. * Balance your drawer daily and accurately post transactions. * Proactively seek opportunities to identify appropriate products and services for the betterment of the member. * Maintain a dependable record of attendance and timeliness. * Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. 6 months of cash handling preferred. Education: A high school education or GED. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgement in order to evaluate identities, accounts, checks and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money. Physical Requirements: Light lifting required.

To supervise teller staff and manage vault in the branch. Responsible for daily supervision of teller staff. Monitoring teller staff's daily performance for sales and customer service. Verify accuracy, quality and quantity of work of teller staff. Responsible for vault. Respond to emails and reports appropriately and in a timely fashion. Train teller staff on all products and policies and procedures. Assist local branch management with annual employee reviews. Perform at a high level of sales, consultative selling, cross selling, and motivate other employees to do the same. Address questions from customers via phone, email, etc. Assist with other retail departmental duties, as needed. EDUCATION/ EXPERIENCE/ SKILLS: College degree preferred, but not required Knowledge of teller functions, customer service skills, money handling experience, or equivalent work experience Outstanding interpersonal and communications skills Personal characteristics: Results-oriented Challenge-driven Problem-solver Proactive Self-directed Team contributor Sound judgment Attentive to detail Strong time-management and organization skills Proficient PC and technical skills necessary to perform related job duties Ability to interact professionally with customers and other team members Ability to successfully multi-task BankFirst is an EO employer- M/F/Veteran/Disability/Sexual Orientation/Gender Identity

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same⁠-like family. AmFirst provides growth, opportunity, and development. We offer our employees an extensive benefits package. Schedule: Monday, Thursday, Friday Role: Responsible for providing quality service to the membership while conducting front-line transactions. Essential Functions & Responsibilities: Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks, travelers checks to members; transfers amounts from member accounts as directed; may handle safety deposit rental income. Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies. Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines. Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service. Prepares Currency Transaction Reports and reports suspicious activity for the Head Teller's review. Cross-sells Credit Union services. Performs a variety of miscellaneous tasks, including processing night drop and ATM deposits. Performs other job-related duties as assigned. Performance Measurements: Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. Balance your drawer daily and accurately post transactions with minimal errors. Proactively seek opportunities to identify appropriate products and services for the betterment of the member. Maintain a dependable record of attendance and timeliness. Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience - One month to twelve months of similar or related experience. 6 months cash handling preferred. Education - A high school education or GED. Interpersonal Skills - Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills - Ten-key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgement in order to evaluate identities, accounts, checks and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money. Physical Requirements - Light lifting required.

Job Description Peak-Time Teller (Part-Time) Code PTTELL Department Retail Department Reports To Branch Manager Officer/Non-Officer Non-Officer FLSA Category Non-Exempt Employee Work Location Retail Branch Responsibilities & Duties Purpose of Position Entry level position in retail branch with customer service concentration. To be friendly and welcoming while promoting a positive representation of the bank and assisting the needs of the customers. (peak-time schedule is 10am - 2pm). Duties and Responsibilities Accepting, verifying and processing deposits, including accurate cash counts. Identity verification for disclosure of information, or instrument negotiation. Evaluation for Holds according to REG CC guidelines and get Officer approvals. Assist as witness to Opening/Closing of branch, and daily operating procedures. Verification and Admittance of customers to Safe Deposit Boxes. Efficient navigation of Teller Manual and daily accurate balancing of Teller Drawer Make focused efforts to solve customer problems, by phone and in person. Promotion of Products and Services, including cross-selling opportunities Assist Head teller with cross-training duties including ATM and Vault Serve as a counter or witness in Teller Audits Issue debit cards, cashier's checks and processing of loan payments, credit card payments Promote Community Relation projects within the branch Know the products and services offered by the bank to suggest to customers Qualifications Minimum Education Requirements High School Diploma or equivalent education experience required. Minimum Experience & Skill Requirements Balance money transactions, conduct error-free transactions while providing excellent customer service in a rapid and efficient manner. This requires a good level of concentration and an ability to be friendly with the customer while maintaining control over each transaction. Requires job-related experience in processing proof and retail banking operations. 10 key operation with accuracy is essential to this position. Detail oriented position requiring effective communication skills with both co-workers and customers. Time Management in a fast paced, retail environment with interaction with general public. Additional Information Disclosure This position description is subject to change at the discretion of the needs of the bank and does not create a contract, implied or otherwise; this position is an “at will” employment position. This position description in no way confines these functions to be the only task, responsibilities or duties of this position. Employees have the responsibility to safe guard information, maintain confidentiality and engage in safe and sound banking practices, inside and outside the bank. Last Revision Date 11/10/2025 Support Any questions, please contact: Human Resources **************

BASIC PURPOSE: A front-line team member whose responsibilities are a combination of a Customer Service Representative and a Teller. The Universal Banker is a hybrid position that encompasses needs-based conversations, recommendations, referrals, and transaction processing. This role will allow the team member to participate in the sales culture of the institution and provide an opportunity for career growth and development. The Universal Banker is expected to make referrals and cross-sell products/services appropriate to the customers' needs while maintaining the customer service culture of the company. Other duties may be assigned. PRINCIPAL ACCOUNTABILITIES Engage with prospective customers to have needs-based conversations to make recommendations for products, services, and referrals. Open Deposit Products and make Referrals to BankFirst internal Line of Business Partners. Be knowledgeable and proficient in the use of all online services and promote those digital solutions to customers. Shares responsibility of greeting customers, processing transactions, handling cash, and making product recommendations. Educates customers on BankFirst's products and services. Provides a consistent optimal customer service experience by maintaining service standards and facilitating a welcoming and customer-focused environment. Conducts outbound phone calls to customers. Owns and resolves customer's issues. Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks. EDUCATION, EXPERIENCE, SKILLS: Must have good computer skills, specifically Excel, Word, Adobe Sign. Should be detail oriented and be able to multi-task. Have excellent communications skills, written and verbal. Should be sales oriented and have excellent product knowledge. EOE, including disability/vets