Teller - Fresno, CA
Bank teller job in Fresno, CA
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Client Service Associate (Teller) to provide top-notch customer service to our clients and customers at our Fresno Main, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
* Identifies and maximizes cross-sell bank opportunities through exploring needs.
* Other duties as assigned.
Qualifications:
* Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
* Must have solid balancing and customer service skills.
* Ability to cross-sell bank products based on clients' needs.
Schedule: Monday - Friday, 8:30 am - 5:30pm
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits, including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.
Student Services Associate
Bank teller job in Parksdale, CA
The USC Viterbi School of Engineering seeks to hire three Student Services Associates to join academic advising teams within its eight academic departments. These positions provide direct academic advising support to undergraduate, master's, and/or doctoral engineering students and serve as initial points of contact for students navigating academic policies, degree requirements, and program expectations.
These positions may be assigned one of the following specialization areas, with responsibilities adjusted accordingly:
Undergraduate Advising: onboarding, degree tracking, course planning, petitions, and graduation support.
Master's Advising: graduate enrollment, degree progress, petitions, and collaboration with faculty program directors.
PhD Advising: doctoral milestone tracking, qualifying exam coordination, and dissertation progress support.
Combined Advising: cross-level advising within departments that may integrate multiple populations.
Assignments may vary over time based on enrollment patterns and operational needs. All advising activities must adhere to the Viterbi Student Services Handbook:
Standards & Expectations for Academic Advising
and the companion
Service Standards & Benchmarks.
CORE RESPONSIBILITIES
Provide day-to-day academic advising and administrative support for assigned student population(s).
Respond to student inquiries and provide accurate information on academic requirements, policies, and procedures.
Process degree progress forms, petitions, and other academic records in compliance with School and University policies.
Maintain accurate student files and assist with data entry, data keeping, scheduling, and graduation processing.
Support departmental communication, events, and outreach activities related to student success.
Collaborate with faculty, program directors, and departmental leadership to support advising operations.
Participate in training, professional development, and continuous-improvement initiatives led by VASE Student & Academic Services.
VITERBI STUDENT SERVICE STANDARDS
All Student Service Advisors are expected to deliver services in alignment with the
Viterbi Student Services Handbook: Standards & Expectations for Academic Advising
and its companion
Appendix: Service Standards & Benchmarks
. These standards reflect Viterbi's commitment to equitable, accurate, and student-centered service through collaboration between the VASE central team and academic departments.
REPORTING RELATIONSHIPS & TEAM STRUCTURE
Reports to: Departmental Student Services Manager, Director of Student Services, or Designated Administrator. Collaborates closely with: Faculty, departmental staff, and the VASE Student & Academic Services team.
PREFERRED QUALIFICATIONS
Bachelor's degree required.
One year of experience in academic advising or student services preferred.
Familiarity with USC academic policies, student records systems, and advising procedures preferred.
Strong communication, organization, and problem-solving skills.
Demonstrated commitment to providing student-centered service in a collaborative academic environment.
ADDITIONAL INFORMATION
All Student Services, Programs, and Engagement staff at the Viterbi School are required to work onsite a minimum of four days per week, with one remote day permitted. Work schedules must align with regular USC business hours to ensure consistent service delivery and effective team collaboration. This schedule applies uniformly across all units, and adherence to it is an expectation of employment in support of the School's student service standards.
The base salary range for this position is $29.68 - $33.16/hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) scope of responsibilities, work experience, education and training, skills, internal equity, and market conditions.
DISCLAIMER
This description outlines the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or skills required. The School reserves the right to reassign advisors to areas of greatest need based on enrollment fluctuations or operational priorities, while maintaining consistency with University policy and advising standards.
Minimum Education:
Bachelor's degree
Additional Education Requirements
Combined experience/education as substitute for minimum education
Minimum Experience:
1 year
Minimum Skills:
Student program or services experience.
Preferred Education:
Master's degree
Preferred Experience:
2 years
Preferred Skills:
Knowledge of USC student and academic programs, policies and procedures and knowledge of the student information system.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
Auto-ApplyBank Teller
Bank teller job in San Joaquin, CA
United Security Bank has an opening for a PT/36 hours per week Teller position for our San Joaquin branch. One year of Bank Teller / Customer Service with cash handling experience or in a retail environment is desired. The qualified candidate will be responsible for cash handling and processing transactions to receive, verify, and process routine cash, check, and deposit account transactions, withdrawals, and account inquiries within authorized limits. The candidate must be able to lift 5-12 lbs.
Must have excellent customer service skills, be detail-oriented, have basic mathematical skills, be analytical, problem-solver, and have great organizational skills. Must have good verbal/written communication skills and excel in multi-tasking.
Duties and Responsibilities:
1) Identify customers' needs and introduce them to appropriate bank services through cross-selling efforts.
2) Accepts deposits to checking, savings, and other accounts. Prepares cash reports for deposits over governmental maximums.
3) Cashes checks and handles account withdrawals.
4) Sells cashier's checks, money orders, gift cards, and travel cards.
5) Accepts Fast-Cash, Master Charge, Visa, and loan payments.
6) Lists and approves cash pay items.
7) Verifies the assigned cash drawer from and to the vault.
8) Balances cash in the cash drawer. Maintains cash drawer within the maximum prescribed by Bank policy.
9) Obtains supervisor's approval to process items larger than approval limits.
10) During slow periods, fill in by processing checking accounts statements and similar activities.
11) Answers telephone and performs other clerical Teller duties.
12) Performs related CSR assignments, as necessary, for a balanced workflow.
13) Compliance with all Bank rules and policies applicable to each regular or assigned task.
14) Scans work for proof.
15) Balance the ATM if applicable.
16) Drive-up if applicable.
Generous Benefit Package
401(k)
Medical
Dental
Vision
Life
Paid Time Off
Requirements 1) High School Diploma or GED equivalent.
2) Up to one year of banking operations experience as a teller or other bank operation jobs preferred. Have the ability to perform accurately in an approach to work output. Ability to count and balance cash rapidly and accurately, and to locate one's own errors.
3) Ability to understand and follow complex oral and written instructions. Basic language ability in English.
4) Ability to accurately work with numbers and perform arithmetic calculations.
5) Ability to learn the accurate and effective use of a 10-key adding machine and other office machines. Ability to understand the use of personal computers and specific software for job assignments.
6) Ability to work courteously and effectively with Bank customers and staff members in person or on the telephone.
7) Must be able to stand for extended periods at the teller window.
United Security Bank is an Anti-Discrimination Equal Opportunity Employer, which fully and actively supports equal access for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or protected veteran status.
California Privacy Rights Act Notice for Applicants. For details on how we collect, use, and share your data, please review our Privacy Policy at ************************************************************* United Security Bank will protect the privacy of information collected in accordance with applicable state, federal, and local laws
Salary Description $20.00 - $26.53
Teller/MSR I
Bank teller job in Clovis, CA
Working for Pacific Service Credit Union
We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.
What's in it for you?
Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. All employees are vested at 100% for the employer match beginning the first day of employment.
Bonus program: All employees are rewarded for attaining our annual organizational goals.
Tuition Reimbursement program for employees eligible after six months of service.
Recognition program where employees can be nominated by management, their peers or by members.
Employee referral bonus.
Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.
Employees are eligible to receive a consumer loan rate discount
Vacation and sick time: Full-time employees receive more than two weeks' vacation per year, 11 paid holidays and 10 days of sick leave.
Our Hiring Process
We believe it's important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.
Apply: Submit your resume for one of our job openings.
Our Talent Team and our partner - Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.
In-Person Interview: After a screening call with TQC, we'll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).
If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!
About This Role
At Pacific Service Credit Union, we are committed to strengthening our members' financial future through trustworthy practices, superior products, and exceptional service.
As an MSR, you are the face, and frontline of the Credit Union. You are energized by the opportunity to help people and are committed to delivering on Pacific Service Credit Union's promise of exceptional service experiences. You assist in basic support of a members financial journey such as teller transactions, account maintenance, account opening and lending needs.
Essential Job Functions
Provide exceptional service experiences to members, and potential members through professional, prompt, accurate and engaging interactions.
Analyze members' needs and identify solutions through our robust products and services that would strengthen the financial future of those you assist, achieving set goals along the way.
Deliver excellent service while assisting members and non-members with common banking transactions such as withdrawals, transfers, payments, and basic account maintenance.
Build lasting relationships with members through strong interpersonal skills, communication skills, and trust.
Open basic accounts and process loan applications for both new and existing members
Provide financial health follow-ups both in person, or remotely, including outbound calls to existing members
Promote the Pacific Service Credit Union brand by supporting business and community development efforts such as community and corporate events.
Perform daily reconciliation and balancing of an individual cash drawer.
Perform basic IRA transactions using the appropriate forms, process deposits and withdrawals, and answer basic IRA questions.
Assist branch management with reconciliation and balancing of the Vault, Cash Recycler, ATM.
Identify and recommend ways to continuously streamline or improve work processes and environments, as well as embrace the evolving technology and tools used to assist members.
Understand and comply with all applicable federal and state laws and banking regulations such as those related to Bank Secrecy Act (BSA), OFAC, and anti-money laundering, as well as the policies and procedures of Pacific Service Credit Union.
Maintain regular and reliable attendance, including punctuality, are essential to achieving organizational excellence.
Supporting Functions
Provide relief for other positions in all branches, as requested.
Perform other duties as assigned by the Branch Manager.
Competencies
The following competencies are essential for success in this role:
Collaboration: Establishes and maintains effective relationships, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to coworkers, works cooperatively in group situations, works actively to resolve conflicts
Effective Communication: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener; keeps others adequately informed
Execution: Turns strategy into action, aggressively pursues challenging goals and objectives; willing to put in requisite time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work; implements plans efficiently and produces desired results within a specified timeframe
Job Knowledge: Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively
Member/Customer Focus: Displays courtesy and sensitivity, manages difficult member/internal customer situations, meets commitments, responds promptly to member/internal customer needs, solicits feedback to improve service
Problem solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group solving situations
Quality of work: Demonstrates accuracy and thoroughness; critically reviews work processes to ensure quality; identifies and resolves problems that could impact quality; makes sure deliverables and services meet all requirements, expectations and deadlines; does not make the same mistakes twice
These competencies are essential to upholding our values and delivering exceptional service to our internal and external members.
Required Minimum Qualifications
High School diploma or equivalent required.
One-year of customer service experience required; previous experience in a credit union or bank preferred.
Ability to effectively communicate with/manage difficult members and situations and handle general public in challenging situations is required.
Confident and comfortable in speaking with members about their financial goals to cross sell appropriate products/services.
Aptitude to perform basic accounting functions, including exceptional arithmetic skills.
Cash handling experience with ability to perform daily reconciliation and balancing of a teller cash drawer.
Capacity to use keyboard, 10-key calculator and all other general office equipment.
Preferred Qualifications
Excited about the opportunity to help people, face-to-face
Physical Requirements
Hearing Ability: Ability to hear and understand spoken communication, both in person and via phone.
Lifting and Carrying: Occasionally lift and carry materials such as files or office supplies weighing between 0 and 30 lbs.
Manual Dexterity: Proficient use of hands and fingers for typing, using office equipment, and handling documents.
Mobility: Ability to move around the office to attend meetings or assist colleagues as needed.
Verbal Communication Skills: Ability to speak clearly and effectively to communicate with internal and/or external members. Frequent use of telephone headset may be required.
Visual Acuity: Ability to view and read computer screens and related documentation with accuracy.
Ability to sit or stand at a desk for extended periods of time, with the option to adjust to a sit/stand desk to accommodate comfort.
Other Information
The ability to work required branch hours Monday through Friday. Hours and locations will fluctuate as business needs and business development activities dictate.
Less than 10% local travel required.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Auto-ApplyTeller/MSR I
Bank teller job in Clovis, CA
Working for Pacific Service Credit Union
We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.
What's in it for you?
Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. All employees are vested at 100% for the employer match beginning the first day of employment.
Bonus program: All employees are rewarded for attaining our annual organizational goals.
Tuition Reimbursement program for employees eligible after six months of service.
Recognition program where employees can be nominated by management, their peers or by members.
Employee referral bonus.
Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.
Employees are eligible to receive a consumer loan rate discount
Vacation and sick time: Full-time employees receive more than two weeks' vacation per year, 11 paid holidays and 10 days of sick leave.
Our Hiring Process
We believe it's important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.
Apply: Submit your resume for one of our job openings.
Our Talent Team and our partner - Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.
In-Person Interview: After a screening call with TQC, we'll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).
If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!
About This Role
At Pacific Service Credit Union, we are committed to strengthening our members' financial future through trustworthy practices, superior products, and exceptional service.
As an MSR, you are the face, and frontline of the Credit Union. You are energized by the opportunity to help people and are committed to delivering on Pacific Service Credit Union's promise of exceptional service experiences. You assist in basic support of a members financial journey such as teller transactions, account maintenance, account opening and lending needs.
Essential Job Functions
Provide exceptional service experiences to members, and potential members through professional, prompt, accurate and engaging interactions.
Analyze members' needs and identify solutions through our robust products and services that would strengthen the financial future of those you assist, achieving set goals along the way.
Deliver excellent service while assisting members and non-members with common banking transactions such as withdrawals, transfers, payments, and basic account maintenance.
Build lasting relationships with members through strong interpersonal skills, communication skills, and trust.
Open basic accounts and process loan applications for both new and existing members
Provide financial health follow-ups both in person, or remotely, including outbound calls to existing members
Promote the Pacific Service Credit Union brand by supporting business and community development efforts such as community and corporate events.
Perform daily reconciliation and balancing of an individual cash drawer.
Perform basic IRA transactions using the appropriate forms, process deposits and withdrawals, and answer basic IRA questions.
Assist branch management with reconciliation and balancing of the Vault, Cash Recycler, ATM.
Identify and recommend ways to continuously streamline or improve work processes and environments, as well as embrace the evolving technology and tools used to assist members.
Understand and comply with all applicable federal and state laws and banking regulations such as those related to Bank Secrecy Act (BSA), OFAC, and anti-money laundering, as well as the policies and procedures of Pacific Service Credit Union.
Maintain regular and reliable attendance, including punctuality, are essential to achieving organizational excellence.
Supporting Functions
Provide relief for other positions in all branches, as requested.
Perform other duties as assigned by the Branch Manager.
Competencies
The
following
competencies
are
essential
for
success
in
this
role:
Collaboration: Establishes and maintains effective relationships, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to coworkers, works cooperatively in group situations, works actively to resolve conflicts
Effective Communication: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener; keeps others adequately informed
Execution: Turns strategy into action, aggressively pursues challenging goals and objectives; willing to put in requisite time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work; implements plans efficiently and produces desired results within a specified timeframe
Job Knowledge: Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively
Member/Customer Focus: Displays courtesy and sensitivity, manages difficult member/internal customer situations, meets commitments, responds promptly to member/internal customer needs, solicits feedback to improve service
Problem solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group solving situations
Quality of work: Demonstrates accuracy and thoroughness; critically reviews work processes to ensure quality; identifies and resolves problems that could impact quality; makes sure deliverables and services meet all requirements, expectations and deadlines; does not make the same mistakes twice
These
competencies
are
essential
to
upholding
our
values
and
delivering
exceptional
service
to
our
internal
and
external
members.
Required Minimum Qualifications
High School diploma or equivalent required.
One-year of customer service experience required; previous experience in a credit union or bank preferred.
Ability to effectively communicate with/manage difficult members and situations and handle general public in challenging situations is required.
Confident and comfortable in speaking with members about their financial goals to cross sell appropriate products/services.
Aptitude to perform basic accounting functions, including exceptional arithmetic skills.
Cash handling experience with ability to perform daily reconciliation and balancing of a teller cash drawer.
Capacity to use keyboard, 10-key calculator and all other general office equipment.
Preferred Qualifications
Excited about the opportunity to help people, face-to-face
Physical Requirements
Hearing Ability: Ability to hear and understand spoken communication, both in person and via phone.
Lifting and Carrying: Occasionally lift and carry materials such as files or office supplies weighing between 0 and 30 lbs.
Manual Dexterity: Proficient use of hands and fingers for typing, using office equipment, and handling documents.
Mobility: Ability to move around the office to attend meetings or assist colleagues as needed.
Verbal Communication Skills: Ability to speak clearly and effectively to communicate with internal and/or external members. Frequent use of telephone headset may be required.
Visual Acuity: Ability to view and read computer screens and related documentation with accuracy.
Ability to sit or stand at a desk for extended periods of time, with the option to adjust to a sit/stand desk to accommodate comfort.
Other Information
The ability to work required branch hours Monday through Friday. Hours and locations will fluctuate as business needs and business development activities dictate.
Less than 10% local travel required.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Teller - Fresno, CA
Bank teller job in Fresno, CA
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of _San Diego Union-Tribune_ and _Orange County Register_ . Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a **Client Service Associate (Teller)** to provide top-notch customer service to our clients and customers at our **Fresno Main, CA** branch **.** If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
**Essential Functions:**
+ Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
+ Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
+ Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
+ Identifies and maximizes cross-sell bank opportunities through exploring needs.
+ Other duties as assigned.
**Qualifications:**
+ Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
+ Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
+ Must have solid balancing and customer service skills.
+ Ability to cross-sell bank products based on clients' needs.
**Schedule: Monday - Friday, 8:30 am - 5:30pm**
**Benefits:**
+ Medical, Dental and Vision Insurance - START DAY ONE!
+ Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
+ Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
+ Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
+ 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
+ Mental health benefits, including coaching and therapy sessions
+ Tuition Reimbursement for qualifying employees
+ Employee Ambassador preferred banking products
**This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.**
**Req ID:** 069078
Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at **************, Mon.-Fri. between 9 a.m. - 5 p.m. MST.
Click here to view applicable Federal, State and/or local employment law posters.
Teller
Bank teller job in Clovis, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 37
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
ESSENTIAL FUNCTIONS:
Customer Service
* Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
* Adhere to QIS standards.
* Actively contributes to team success through clear, effective communication with co-workers
Sales Referrals
* Promote sales of bank's services. Meet goal of $110/FTE per month on average.
* Cross sell appropriate products and services to clients and prospects.
* Contributes to Key Initiatives.
Teller Standards and Work Habits
* Meet established standards for accuracy and compliance, while adhering to policies and procedures.
* Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.
* Adhere to Control Consciousness policies and procedures.
* Follow branch security procedures in opening, closing, and branch operations.
* Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
* Meet attendance guidelines.
Sound Decision Making
* Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.
* Responds well to constructive feedback and works to correct any noted concerns
* Takes personal responsibility for quality and quantity of work.
Compliance Responsibilities
* Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
* Answer regulatory questions correctly during Audit/Branch Review.
PROMOTIONAL GUIDELINES:
Tellers are eligible for promotion based upon the following minimum criteria:
* Must be in current position for six months.
* Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria.
* Must not have been on counseling for same six-month period.
* Performance appraisal does not contain a "below expectation" and/or "needs improvement" in any rated category.
* CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
* Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
* Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
FINANCIAL IMPACT:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
* Accurately count and dispense funds to customer.
* Recognize opportunities to cross-sell products.
* Respond positively to challenging customers.
* Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$16.50 - $17.63
Teller - Fresno Shaw
Bank teller job in Fresno, CA
Tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing and helping with account-related inquiries. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: * Perform routine tasks, including making deposits, withdrawals, transfers, cash advances, receiving loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
* Maintain and balance a cash drawer daily by accounting for cash assigned, received, and disbursed. Turn in excess cash and mutilated currency to the vault.
* Enters customer transactions into a computer to record a transaction, and issues computer-generated receipts.
* Sells cashier's checks.
* Answers questions in person or on the telephone and refers customers to other bank services as necessary.
* Completes special requests by closing accounts, taking orders for checks, exchanging foreign currencies, assisting customers to a safe deposit box, providing statements, preparing cash orders for merchants, completing stop payments, and blocking and reordering debit cards.
* Places holds on accounts for a new account, large deposit, or an exception item.
* Prepares outgoing domestic and foreign wires.
* Complies with bank operations and security procedures by participating in all dual-control functions, auditing other tellers' currency, and assisting in the certification of proof.
* Maintains customer confidence and protects bank operations by keeping information confidential.
* Comply and stay up to date with applicable laws and regulations through compliance online training.
* Promote strong customer and client interactions, build relationships, participate in cross-selling, and offer new products and services.
* Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.
* May need to travel to another branch location to assist in coverage.
* Participates in qualifying CRA activities.
* Other duties as assigned.
REQUIRED KNOWLEDGE SKILL AND ABILITY:
To perform the job successfully, an individual should demonstrate the following competencies:
* Excellent customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees.
* Mathematical skills.
* Strong communication & organizational skills.
* Detail-oriented, with a high degree of accuracy.
* Competence with computers, telephone, 10-key calculator, other office machinery, Word, and Excel.
* Ability to work in a fast-paced environment & under pressure as needed.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand; use hands to handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
EDUCATION AND EXPERIENCE:
High school diploma or GED equivalent required. Two (2) or more years of experience in bank operations, new accounts, or credit assistant/loan positions.
AT-WILL EMPLOYMENT NOTICE:
I understand that, if hired, my employment with Bank of the Sierra is at-will, meaning that either I or the bank may terminate the employment at any time, with or without cause or advance notice, so as long as the reason is lawful.
By submitting this application, you understand and agree to the at-will notice.
Bank of the Sierra is proud to be an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Associate Banker
Bank teller job in Clovis, CA
**This is a part-time 30 hours a week position.** Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
+ Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
+ Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
+ As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
+ Meets customer transaction-based needs with seamless execution.
+ Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
+ Contributes to meeting branch business results and the customer experience.
+ Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
+ Acts as a key member of a collaborative and versatile branch and market team.
+ Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
+ Organizes work information to ensure accuracy and completeness.
+ Takes the initiative to find creative approaches that make each customer's experience feel personal.
+ Looks for ways to contribute to the ongoing improvement of the overall customer experience.
+ Contributes to business results and the overall experience delivered.
+ May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
+ Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
+ Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
+ Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
+ Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
+ Complies with legal and regulatory requirements for the jurisdiction.
+ Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
+ Completes complex & diverse tasks within given rules/limits.
+ Analyzes issues and determines next steps; escalates as required.
+ Broader work or accountabilities may be assigned as needed.
**Qualifications:**
+ Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
+ Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
+ Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
+ Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
+ Basic knowledge of specialized sales and business banking solutions to refer to specialists.
+ Passionate commitment to helping customers.
+ Drive to deliver a personal customer experience.
+ A focus on results and the ability to thrive in a consultative sales and team-based environment.
+ Resourceful self-starter with courage and confidence to approach customers.
+ Readiness to collaborate and work in different capacities as part of a team.
+ Strong interpersonal skills, including the ability to build rapport and connections with customers.
+ An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
+ Basic specialized knowledge.
+ Verbal & written communication skills - Good.
+ Organization skills - Good.
+ Collaboration & team skills - Good.
+ Analytical and problem solving skills - Good.
**Salary:**
$41,714.00 - $50,500.00
**Pay Type:**
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
**About Us**
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at **************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Service
Bank teller job in Selma, CA
Freeway Lanes Bowling in Selma, CA is looking for one customer service to join our 25 person strong team. We are located on 8265 E Dinuba Ave. Our ideal candidate is self-driven, motivated, and reliable.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to reading your application.
Banker Associate - Middle Market Banking - Associate
Bank teller job in Fresno, CA
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
3+ years in a similar banking, venture, credit or treasury role
Outstanding professional reputation and integrity
Strong leadership skills required
Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
Bachelor's degree preferred
Superior knowledge of the market dynamics and its business environment preferred
Excellent problem solving, oral, and written communication skills
Auto-ApplyHEDIS Service Associate N
Bank teller job in Fresno, CA
Any candidate with healthcare and customer service experience, Hedis exp is plus. Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience. Candidates who have familiarity with medical terminology and with prior HEDIS experience are given preference for this position
Additional Information
Thanks & Regards
Nithisha Prasad
**********
Associate Banker
Bank teller job in Clovis, CA
Application Deadline:
01/02/2026
Address:
200 Shaw Ave.
Job Family Group:
Retail Banking Sales & Service
This is a part-time 30 hours a week position.
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer's experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Salary:
$41,714.00 - $50,500.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at *************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Auto-ApplyPart-Time Teller (20 Hours), Selma Branch
Bank teller job in Selma, CA
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
**Responsibilities:**
+ Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
+ Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
+ Identify referral opportunities for new products and services based on client's financial goals
+ Educate clients on digital and self-service opportunities offered by Citi
+ Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
+ Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
+ Maintain working knowledge of client accounts as well as new and existing products and services offered.
+ Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous relevant experience preferred
+ Demonstrated sales and customer service experience
+ Money handling experience
+ Effective problem solving and communication skills
+ Ability to work well in a team oriented environment
**Education:**
+ High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
The salary range provided in this posting is based on a 40-hour work week.
------------------------------------------------------
**Job Family Group:**
Customer Service
------------------------------------------------------
**Job Family:**
Branch Service
------------------------------------------------------
**Time Type:**
Part time
------------------------------------------------------
**Primary Location:**
Selma California United States
------------------------------------------------------
**Primary Location Full Time Salary Range:**
$39,520.00 - $46,810.00
Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
**The hourly rate corresponding to the annual range is:**
$19.00 - $22.50
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
**Most Relevant Skills**
Please see the requirements listed above.
------------------------------------------------------
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
**Anticipated Posting Close Date:**
Dec 25, 2025
------------------------------------------------------
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._
_View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Part Time (20 Hours) Associate Banker, Cleveland and Schnoor Branch, Madera, CA Bilingual Spanish and English Required
Bank teller job in Madera, CA
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
**FEDERAL DEPOSIT INSURANCE ACT:**
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Madera,CA $22.50 - $27.60 / hour
Associate Banker
Bank teller job in Clovis, CA
Application Deadline:
01/02/2026
Address:
200 Shaw Ave.
Job Family Group:
Retail Banking Sales & Service
This is a part-time 30 hours a week position.
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer's experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Salary:
$41,714.00 - $50,500.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at *************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Auto-ApplySeasonal Retail At Your Service Associate, Visalia
Bank teller job in Visalia, CA
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You'll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy's service standards.
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You'll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our At Your Service Colleagues spend their day…
Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you're prepared to support the team and engage customers confidently.
In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free
You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found
here
.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings
here
.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
Auto-ApplyTeller/MSR I
Bank teller job in Clovis, CA
Working for Pacific Service Credit Union
We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.
What's in it for you?
Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. All employees are vested at 100% for the employer match beginning the first day of employment.
Bonus program: All employees are rewarded for attaining our annual organizational goals.
Tuition Reimbursement program for employees eligible after six months of service.
Recognition program where employees can be nominated by management, their peers or by members.
Employee referral bonus.
Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.
Employees are eligible to receive a consumer loan rate discount
Vacation and sick time: Full-time employees receive more than two weeks' vacation per year, 11 paid holidays and 10 days of sick leave.
Our Hiring Process
We believe it's important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.
Apply: Submit your resume for one of our job openings.
Our Talent Team and our partner - Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.
In-Person Interview: After a screening call with TQC, we'll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).
If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!
About This Role
At Pacific Service Credit Union, we are committed to strengthening our members' financial future through trustworthy practices, superior products, and exceptional service.
As an MSR, you are the face, and frontline of the Credit Union. You are energized by the opportunity to help people and are committed to delivering on Pacific Service Credit Union's promise of exceptional service experiences. You assist in basic support of a members financial journey such as teller transactions, account maintenance, account opening and lending needs.
Essential Job Functions
Provide exceptional service experiences to members, and potential members through professional, prompt, accurate and engaging interactions.
Analyze members' needs and identify solutions through our robust products and services that would strengthen the financial future of those you assist, achieving set goals along the way.
Deliver excellent service while assisting members and non-members with common banking transactions such as withdrawals, transfers, payments, and basic account maintenance.
Build lasting relationships with members through strong interpersonal skills, communication skills, and trust.
Open basic accounts and process loan applications for both new and existing members
Provide financial health follow-ups both in person, or remotely, including outbound calls to existing members
Promote the Pacific Service Credit Union brand by supporting business and community development efforts such as community and corporate events.
Perform daily reconciliation and balancing of an individual cash drawer.
Perform basic IRA transactions using the appropriate forms, process deposits and withdrawals, and answer basic IRA questions.
Assist branch management with reconciliation and balancing of the Vault, Cash Recycler, ATM.
Identify and recommend ways to continuously streamline or improve work processes and environments, as well as embrace the evolving technology and tools used to assist members.
Understand and comply with all applicable federal and state laws and banking regulations such as those related to Bank Secrecy Act (BSA), OFAC, and anti-money laundering, as well as the policies and procedures of Pacific Service Credit Union.
Maintain regular and reliable attendance, including punctuality, are essential to achieving organizational excellence.
Supporting Functions
Provide relief for other positions in all branches, as requested.
Perform other duties as assigned by the Branch Manager.
Competencies
The following competencies are essential for success in this role:
Collaboration: Establishes and maintains effective relationships, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to coworkers, works cooperatively in group situations, works actively to resolve conflicts
Effective Communication: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener; keeps others adequately informed
Execution: Turns strategy into action, aggressively pursues challenging goals and objectives; willing to put in requisite time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work; implements plans efficiently and produces desired results within a specified timeframe
Job Knowledge: Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively
Member/Customer Focus: Displays courtesy and sensitivity, manages difficult member/internal customer situations, meets commitments, responds promptly to member/internal customer needs, solicits feedback to improve service
Problem solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group solving situations
Quality of work: Demonstrates accuracy and thoroughness; critically reviews work processes to ensure quality; identifies and resolves problems that could impact quality; makes sure deliverables and services meet all requirements, expectations and deadlines; does not make the same mistakes twice
These competencies are essential to upholding our values and delivering exceptional service to our internal and external members.
Required Minimum Qualifications
High School diploma or equivalent required.
One-year of customer service experience required; previous experience in a credit union or bank preferred.
Ability to effectively communicate with/manage difficult members and situations and handle general public in challenging situations is required.
Confident and comfortable in speaking with members about their financial goals to cross sell appropriate products/services.
Aptitude to perform basic accounting functions, including exceptional arithmetic skills.
Cash handling experience with ability to perform daily reconciliation and balancing of a teller cash drawer.
Capacity to use keyboard, 10-key calculator and all other general office equipment.
Preferred Qualifications
Excited about the opportunity to help people, face-to-face
Physical Requirements
Hearing Ability: Ability to hear and understand spoken communication, both in person and via phone.
Lifting and Carrying: Occasionally lift and carry materials such as files or office supplies weighing between 0 and 30 lbs.
Manual Dexterity: Proficient use of hands and fingers for typing, using office equipment, and handling documents.
Mobility: Ability to move around the office to attend meetings or assist colleagues as needed.
Verbal Communication Skills: Ability to speak clearly and effectively to communicate with internal and/or external members. Frequent use of telephone headset may be required.
Visual Acuity: Ability to view and read computer screens and related documentation with accuracy.
Ability to sit or stand at a desk for extended periods of time, with the option to adjust to a sit/stand desk to accommodate comfort.
Other Information
The ability to work required branch hours Monday through Friday. Hours and locations will fluctuate as business needs and business development activities dictate.
Less than 10% local travel required.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Auto-ApplyTeller
Bank teller job in Clovis, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 37
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
ESSENTIAL FUNCTIONS:
Customer Service
Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Adhere to QIS standards.
Actively contributes to team success through clear, effective communication with co-workers
Sales Referrals
Promote sales of bank's services. Meet goal of $110/FTE per month on average.
Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Teller Standards and Work Habits
Meet established standards for accuracy and compliance, while adhering to policies and procedures.
Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Meet attendance guidelines.
Sound Decision Making
Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.
Responds well to constructive feedback and works to correct any noted concerns
Takes personal responsibility for quality and quantity of work.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
Answer regulatory questions correctly during Audit/Branch Review.
PROMOTIONAL GUIDELINES:
Tellers are eligible for promotion based upon the following minimum criteria:
Must be in current position for six months.
Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
Must not have been on counseling for same six-month period.
Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
FINANCIAL IMPACT:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $17.63
Teller/MSR I
Bank teller job in Fresno, CA
Working for Pacific Service Credit Union
We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.
What's in it for you?
Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. All employees are vested at 100% for the employer match beginning the first day of employment.
Bonus program: All employees are rewarded for attaining our annual organizational goals.
Tuition Reimbursement program for employees eligible after six months of service.
Recognition program where employees can be nominated by management, their peers or by members.
Employee referral bonus.
Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.
Employees are eligible to receive a consumer loan rate discount
Vacation and sick time: Full-time employees receive more than two weeks' vacation per year, 11 paid holidays and 10 days of sick leave.
Our Hiring Process
We believe it's important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.
Apply: Submit your resume for one of our job openings.
Our Talent Team and our partner - Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.
In-Person Interview: After a screening call with TQC, we'll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).
If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!
ABOUT THIS ROLE:
At Pacific Service Credit Union, we are committed to strengthening our members' financial future through trustworthy practices, superior products, and exceptional service.
As an MSR, you are the face, and frontline of the Credit Union. You are energized by the opportunity to help people and are committed to delivering on Pacific Service Credit Union's promise of exceptional service experiences. You assist in basic support of a members financial journey such as teller transactions, account maintenance, account opening and lending needs.
ESSENTIAL JOB FUNCTIONS:
Provide exceptional service experiences to members, and potential members through professional, prompt, accurate and engaging interactions.
Analyze members' needs and identify solutions through our robust products and services that would strengthen the financial future of those you assist, achieving set goals along the way.
Deliver excellent service while assisting members and non-members with common banking transactions such as withdrawals, transfers, payments, and basic account maintenance.
Build lasting relationships with members through strong interpersonal skills, communication skills, and trust.
Open basic accounts and process loan applications for both new and existing members
Provide financial health follow-ups both in person, or remotely, including outbound calls to existing members
Promote the Pacific Service Credit Union brand by supporting business and community development efforts such as community and corporate events.
Perform daily reconciliation and balancing of an individual cash drawer.
Perform basic IRA transactions using the appropriate forms, process deposits and withdrawals, and answer basic IRA questions.
Assist branch management with reconciliation and balancing of the Vault, Cash Recycler, ATM.
Identify and recommend ways to continuously streamline or improve work processes and environments, as well as embrace the evolving technology and tools used to assist members.
Understand and comply with all applicable federal and state laws and banking regulations such as those related to Bank Secrecy Act (BSA), OFAC, and anti-money laundering, as well as the policies and procedures of Pacific Service Credit Union.
Maintain regular and reliable attendance, including punctuality, are essential to achieving organizational excellence.
SUPPORTING FUNCTIONS:
Provide relief for other positions in all branches, as requested.
Perform other duties as assigned by the Branch Manager.
COMPETENCIES :
The following competencies are essential for success in this role:
Collaboration: Establishes and maintains effective relationships, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to coworkers, works cooperatively in group situations, works actively to resolve conflicts
Effective Communication: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener; keeps others adequately informed
Execution: Turns strategy into action, aggressively pursues challenging goals and objectives; willing to put in requisite time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work; implements plans efficiently and produces desired results within a specified timeframe
Job Knowledge: Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively
Member/Customer Focus: Displays courtesy and sensitivity, manages difficult member/internal customer situations, meets commitments, responds promptly to member/internal customer needs, solicits feedback to improve service
Problem solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group solving situations
Quality of work: Demonstrates accuracy and thoroughness; critically reviews work processes to ensure quality; identifies and resolves problems that could impact quality; makes sure deliverables and services meet all requirements, expectations and deadlines; does not make the same mistakes twice
These competencies are essential to upholding our values and delivering exceptional service to our internal and external members.
REQUIRED MINIMUM QUALIFICATIONS:
Education:
High School diploma or equivalent required.
Experience:
One-year of customer service experience required; previous experience in a credit union or bank preferred.
Ability to effectively communicate with/manage difficult members and situations and handle general public in challenging situations is required.
Confident and comfortable in speaking with members about their financial goals to cross sell appropriate products/services.
Aptitude to perform basic accounting functions, including exceptional arithmetic skills.
Cash handling experience with ability to perform daily reconciliation and balancing of a teller cash drawer.
Capacity to use keyboard, 10-key calculator and all other general office equipment.
PREFERRED QUALIFICATIONS:
Excited about the opportunity to help people, face-to-face
PHYSICAL REQUIREMENTS:
Hearing Ability: Ability to hear and understand spoken communication, both in person and via phone.
Lifting and Carrying: Occasionally lift and carry materials such as files or office supplies weighing between 0 and 30 lbs.
Manual Dexterity: Proficient use of hands and fingers for typing, using office equipment, and handling documents.
Mobility: Ability to move around the office to attend meetings or assist colleagues as needed.
Verbal Communication Skills: Ability to speak clearly and effectively to communicate with internal and/or external members. Frequent use of telephone headset may be required.
Visual Acuity: Ability to view and read computer screens and related documentation with accuracy.
Ability to sit or stand at a desk for extended periods of time, with the option to adjust to a sit/stand desk to accommodate comfort.
OTHER INFORMATION:
Hours Required:
The ability to work required branch hours Monday through Friday. Hours and locations will fluctuate as business needs and business development activities dictate.
Travel Requirements: Less than 10% local travel required.
Salary Ranges:
Teller/MSR I: $18.90 - 23.32
Teller/MSR II: $20.77 - 25.64
Auto-Apply