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Bank teller jobs in Des Moines, IA - 25 jobs

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  • Community Banker- Teller- Ankeny

    Community State Bank 4.3company rating

    Bank teller job in Ankeny, IA

    Job DescriptionDescription: TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: Process client transactions in a professional and efficient manner while following established policies and procedures. Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. Balance cash vault according to established procedures. Process requests for foreign currency transactions. Identify potential fraud accounts and take appropriate action to prevent loss. Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. Follow all established procedures to ensure compliance with federal regulations. Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. Actively promote banking products and services to the community. Answer client questions, address client concerns, and provide resolutions to inquiries. May quote client deposit rates. Collaborate with other team members to ensure a positive banking experience for all clients. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Assist with client outreach and demonstrate support for company culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: High school diploma or equivalent required. Previous banking, client service, or related field with cash handling experience. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Requires travel to other bank locations. Availability to work on Saturdays. Overtime may be required. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment. Requirements:
    $31k-35k yearly est. 4d ago
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  • Teller II

    Central Bank 4.2company rating

    Bank teller job in Des Moines, IA

    Full-time Description The Teller II is responsible for providing quality customer service per Bank standards in accurately and efficiently completing various financial transactions and account opening procedures in adherence to all Bank policies. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Portray a positive company image and engage in professional and friendly communication with customers Actively listening to customer needs and inquiries to determine appropriate service actions Refer any customer questions regarding products or services to the appropriate person Accurately enter customers' transactions into computer to record transactions and issues computer-generated receipts Cash checks and pay out monies after verifying signatures/endorsements are correct, written and numerical amounts agree, and accounts have sufficient funds Balance/count currency, coin, and checks in cash drawers by hand or using currency-counting machine, and calculate daily transactions using computers, calculators, or adding machines Receive and count daily inventories of cash and drafts. Monitor bank vaults and ATM's to ensure cash balances are correct. Order a supply of cash to meet daily needs Carry out special services for customers as requested in adherence to Bank policy Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits Identify transaction mistakes when debits and credits do not balance Arrange monies received in cash boxes and coin dispensers according to denomination. Resolve problems or discrepancies concerning customers' accounts Explain, promote, or sell Bank products or services using computerized information about customers to tailor recommendations Knowledgeable and proficient in the account opening process for all deposit accounts, including, but no limited to: savings, checking, money market, and business accounts Count, verify, and post armored car deposits Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items Perform clerical tasks such as typing, filing and answering multi-line phone system Analyzes applicants' financial status and credit to determine feasibility of opening new accounts Performing all other duties as assigned Requirements EDUCATION & EXPERIENCE High School Diploma or equivalency required Minimum of two (2) years of experience in customer service/cash handling Central Bank is an Affirmative Action and Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $30k-33k yearly est. 60d+ ago
  • Community Banker- Teller- Ankeny

    QCR Holdings 4.1company rating

    Bank teller job in Ankeny, IA

    TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: * Process client transactions in a professional and efficient manner while following established policies and procedures. * Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. * Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. * Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. * Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. * Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. * Balance cash vault according to established procedures. * Process requests for foreign currency transactions. * Identify potential fraud accounts and take appropriate action to prevent loss. * Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. * Follow all established procedures to ensure compliance with federal regulations. * Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. * Actively promote banking products and services to the community. * Answer client questions, address client concerns, and provide resolutions to inquiries. * May quote client deposit rates. * Collaborate with other team members to ensure a positive banking experience for all clients. * Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. * Assist with client outreach and demonstrate support for company culture. * Foster and preserve a culture of diversity, equity, and inclusion. * Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: * High school diploma or equivalent required. * Previous banking, client service, or related field with cash handling experience. * Excellent client service skills. * Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. * Strong interpersonal and written communication capabilities. * Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: * Duties are performed in a professional office environment. * Requires travel to other bank locations. * Availability to work on Saturdays. * Overtime may be required. * Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $26k-30k yearly est. 6d ago
  • Part-Time Teller (20-29 hours/wk)

    Visionbankok

    Bank teller job in Altoona, IA

    Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Image and batch daily transactions Places hold on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals. Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Assist customers with service problems or general inquires both in person and telephone while strengthening customer relations. File new account paperwork Adheres to all State and Federal Banking regulations. Requirements Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Prefer High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Prefer previous cash, sales and/or customer service experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software and e-mail. Other Qualifications Available to work at 20-29 hours a week (including Saturday morning rotation) as scheduled with manager. Some flexibility may be required to fulfill business needs. Ability to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $28k-34k yearly est. 17d ago
  • Part-Time Teller

    Community 1St. Credit Union 4.0company rating

    Bank teller job in Grinnell, IA

    Job Description Are you passionate about delivering excellent member service? Join Community 1st Credit Union as a Part-Time Teller at our Grinnell location! Picture yourself engaging with our diverse members, providing top-notch financial solutions, and being the face of C1st in the community. Benefits package includes: Education Reimbursement, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). Community 1st Credit Union is proud to be consistently rated one of Iowa Top Workplaces. What would you do as a Teller As a new Part-Time Teller at Community 1st Credit Union, you can expect to engage directly with members through friendly and efficient service. Your day will revolve around processing transactions, such as deposits, withdrawals, and loan payments, while ensuring compliance with all financial regulations. You will also assist members in navigating their accounts, addressing inquiries, and providing personalized financial solutions. Your expected schedule consists of approximately 25-29 hours per week, allowing for a balance between work and personal life. This will include shifts during the week and 2-3 Saturdays each month, with Saturday hours concluding by noon. Embrace a role that keeps you active and engaged while fostering strong relationships within the community. Prepare to learn, grow, and make a significant impact each day! Does this sound like you? To thrive as a Part-Time Teller at Community 1st Credit Union, several key skills will set you up for success. Strong interpersonal skills are essential, as you'll be interacting with diverse members and fostering relationships built on trust and understanding. Excellent communication skills will help you convey financial information clearly and effectively, ensuring members feel informed and valued. Attention to detail is critical when processing transactions and maintaining accurate records. A member-centric attitude is a must; being passionate about helping others will enhance the overall member experience. Additionally, problem-solving skills will enable you to address member inquiries and concerns promptly and effectively. Finally, a willingness to learn and adapt in a fast-paced environment will ensure you consistently deliver high-quality service while contributing to the overall success of the team. Connect with our team today! At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you. Apply now and be part of a supportive team that values your skills and dedication!
    $28k-32k yearly est. 5d ago
  • Teller I

    First Interstate Bancsystem 3.5company rating

    Bank teller job in Carlisle, IA

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Carlisle, IA branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. Answers customer's questions in person and/or on the telephone. Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative. Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches. Improves teller job knowledge by attending training sessions. Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to handle sensitive confidential and sensitive information. Excellent mathematical aptitude. Excellent communication skills both written and verbal. Strong interpersonal skills. Excellent writing and communication skills with strong attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or general education degree (GED) required Experience in a cash handling role preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $25k-31k yearly est. Auto-Apply 6d ago
  • Teller

    Gnb Bank

    Bank teller job in Story City, IA

    Process customer transactions and maintain a cash drawer. Sell/cross-serve based on customer needs while providing excellent customer service. Supervisory Authority: None Working Relationships - Internal: Works directly with Location Manager and other members of the deposit team. Works closely with all location staff. Working Relationships - External: Works directly with customers and serves as primary contact with the public. MAJOR DUTIES - ESSENTIAL Perform all teller functions: Represent the bank to customers in a courteous and professional manner, providing prompt and accurate service in the processing of transactions. Receive and process commercial and individual checking and savings deposits and withdrawals. Accept and route payments for loans and credit cards. Accept checks for paying or cashing within predetermined limits. Sell money orders, official checks. Maintain and balance cash drawer within established standards. May balance ATM. Assist customers with online banking and debit card inquiries. Balance coin machine; wrap loose coins; count and package currency. Operate branch capture machine to verify and submit daily transactions. Cross-serve customers: Direct customers to others as needed for assistance. Make referrals to other GNB departments and subsidiaries. Recognize irregularities or suspicious transactions/requests and report to appropriate staff. Answer and route incoming telephone calls. Take and deliver messages. Assist with Bank mailings and other projects. Greet visitors, identify needs and direct them to appropriate area. Be actively engaged in the development and implementation of annual team strategic plans. Ensure operational integrity through compliance with all policies, procedures, and regulations. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Qualifications Education/Experience: High School diploma. 1-3 years' experience in cash handling, customer service, teller or financial services experience. Hearing/Visual Requirements: Must be able to receive employee and customer requests and assignments through verbal and written communication. Working with a computer is important so clear vision of screen is imperative. Skills: Excellent written and oral communication skills. Attention to detail. Exceptional business development skills and interest as well as excellent client relationship management skills. A high level of interpersonal skills to communicate policies, procedures, and objectives effectively throughout the bank and to represent the bank positively to significant external publics is needed. Sociological: Must work well under stress, adapt to change, ability to deal with those in other areas of bank is important to accomplish group assignments and meet customer needs and handle customer and interdepartmental problems and complaints in a nonreactive, non-confrontational manner. Must be able to adapt to flexible work schedule to accommodate peak times. COMPETENCIES - MAJOR ACCOUNTABILITIES Teamwork: Must have the ability and desire to work cooperatively with others on a team. Listens and responds constructively to other team members' ideas. Provides assistance, information, or other support to others, to build or maintain relationships with them. Integrity and Confidentiality: Demonstrate the ability to hold confidential information and display honesty and high ethical standards. All customer and company information must be handled in a confidential manner. Communication: Possess the ability (both written and oral) to express thoughts and ideas effectively; actively listen to others. Ensures that regular, consistent communications take place. Adaptability: Must thrive in working in a positive, team-oriented environment, contributing to the ongoing success of the company. Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations. Must exercise sound independent judgment under limited supervision. Interpersonal Awareness: Must have the ability to notice, interpret and anticipate others' concerns and feelings, and communicate this awareness empathetically to others. Make others feel comfortable by responding in ways that convey interest in what they have to say, anticipate how others will react to a situation, and find non-threatening ways to approach others about sensitive issues. Collaborative Relationships: Have the ability to develop, maintain, and strengthen partnerships with others inside and outside the organization. Show an interest in what others have to say; acknowledge their perspective and ideas. Take time to get to know coworkers, build rapport and establish a common bond. Customer Service: Must understand the role of sales and customer service in a banking environment. Respond sensitively to the needs and priorities of the customer (both internal and external); recognize and take the appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
    $28k-34k yearly est. 11d ago
  • AVEDA Retail Services Associate

    Aveda Institutes, & Nurtur Salon & Spas

    Bank teller job in West Des Moines, IA

    DO WHAT YOU LOVE, LOVE WHAT YOU DO Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors Demonstrate a strong understanding that the salon/spa industry is “high touch” and requires strong interpersonal skills and attention to the needs of others Focus continually on hospitality, guest care, and service excellence by welcoming guests and students and treating them with care and respect Perform Aveda rituals for guests as they are waiting for appointments including offering tea or water and hand and arm rituals Walk the clinic floor to update service times on an ipad, offer guests tea or water as you notice they do not have any and offer to pre-book next service Complete the Aveda retail service cycle for every guest Check guests in and out for appointments, ensuring that their contact information is correct, the appointment is booked appropriately with the necessary notes, and that the guest is rebooked accordingly Assist the Support Center by answering inbound calls from guests as necessary Effectively utilize and maintain the guest database and student books, ensuring that guest profiles are up-to-date and appointments are booked correctly Identify and work collaboratively to resolve student and guest challenges and/or requests in an efficient and timely manner Serve as a role model to students by presenting and reinforcing a professional appearance and behavior at all times Help maintain a cohesive, cooperative work environment through team building and motivation Effectively educate students, guests, and fellow team members about policies, products, services, promotions, and launches Actively participate in training programs for sales skills, product knowledge, and customer service Partner with the Guest Care team and leadership to set personal, team, and Institute objectives and goals in sales, pre-booking, re-booking, and retention Create a sense of urgency in task completion and achieving goals by motivating self and others to accomplish objectives effectively Interface effectively and collaborate with peers and leadership to successfully meeting scheduling needs Ensure there is always sufficient product inventory by assisting in regular physical inventory counts as required, assisting with the receipt, transfer, and shipment of product in an accurate and timely manner, and by communicating inventory opportunities, challenges, and incidents to leadership immediately Ensure that all waste materials are recycled in the proper fashion as dictated by local laws and Company guidelines Follow all Company guidelines and policies to properly open and close the retail area Follow all guidelines as set forth in the Cash Management Policy and ensure fiscal responsibility in the retail area by limiting expenditures and maintaining and achieving personal and Company sales goals Maintain all safety, security, and technological standards and identify and communicate potential problems, issues, and challenges to leadership immediately Ensure laundry is always done and that we have clean towels and linens available for student use Participate in and assist with Aveda and Nurtur corporate events including career fairs, marketing events, Earth Month, Beauty for a Cure, etc. Perform duties as assigned and/or required to meet business needs Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct Requirements: High school diploma or GED equivalent, Bachelor's degree a plus Minimum of 2 years' continuous retail, customer service, restaurant, or hospitality experience required; experience in the cosmetology industry highly preferred Valid state-issued Cosmetologist or Esthetician license preferred but not required Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time Excellent interpersonal, communication, and presentation skills Demonstrate professionalism and confidentiality in manner, dress, and conduct Computer proficiency in Microsoft Word and Excel Ability to set and achieve goals, implement decisions, and work under strict deadlines Ability to work a flexible schedule, including evenings and weekends as needed Strong commitment to customer service excellence and to the Company's mission and vision Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Health Insurance 401k Matching Dental/Vision/Life PTO Employee Discount - 50% Professional Development Budget Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer : Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If this is the Culture you believe in, then this is the place for you!! Apply Today!
    $26k-41k yearly est. 60d+ ago
  • AVEDA Retail Services Associate

    Aveda Fredric's Institute

    Bank teller job in West Des Moines, IA

    DO WHAT YOU LOVE, LOVE WHAT YOU DO Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: * Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors * Demonstrate a strong understanding that the salon/spa industry is "high touch" and requires strong interpersonal skills and attention to the needs of others * Focus continually on hospitality, guest care, and service excellence by welcoming guests and students and treating them with care and respect * Perform Aveda rituals for guests as they are waiting for appointments including offering tea or water and hand and arm rituals * Walk the clinic floor to update service times on an ipad, offer guests tea or water as you notice they do not have any and offer to pre-book next service * Complete the Aveda retail service cycle for every guest * Check guests in and out for appointments, ensuring that their contact information is correct, the appointment is booked appropriately with the necessary notes, and that the guest is rebooked accordingly * Assist the Support Center by answering inbound calls from guests as necessary * Effectively utilize and maintain the guest database and student books, ensuring that guest profiles are up-to-date and appointments are booked correctly * Identify and work collaboratively to resolve student and guest challenges and/or requests in an efficient and timely manner * Serve as a role model to students by presenting and reinforcing a professional appearance and behavior at all times * Help maintain a cohesive, cooperative work environment through team building and motivation * Effectively educate students, guests, and fellow team members about policies, products, services, promotions, and launches * Actively participate in training programs for sales skills, product knowledge, and customer service * Partner with the Guest Care team and leadership to set personal, team, and Institute objectives and goals in sales, pre-booking, re-booking, and retention * Create a sense of urgency in task completion and achieving goals by motivating self and others to accomplish objectives effectively * Interface effectively and collaborate with peers and leadership to successfully meeting scheduling needs * Ensure there is always sufficient product inventory by assisting in regular physical inventory counts as required, assisting with the receipt, transfer, and shipment of product in an accurate and timely manner, and by communicating inventory opportunities, challenges, and incidents to leadership immediately * Ensure that all waste materials are recycled in the proper fashion as dictated by local laws and Company guidelines * Follow all Company guidelines and policies to properly open and close the retail area * Follow all guidelines as set forth in the Cash Management Policy and ensure fiscal responsibility in the retail area by limiting expenditures and maintaining and achieving personal and Company sales goals * Maintain all safety, security, and technological standards and identify and communicate potential problems, issues, and challenges to leadership immediately * Ensure laundry is always done and that we have clean towels and linens available for student use * Participate in and assist with Aveda and Nurtur corporate events including career fairs, marketing events, Earth Month, Beauty for a Cure, etc. * Perform duties as assigned and/or required to meet business needs * Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct Requirements: * High school diploma or GED equivalent, Bachelor's degree a plus * Minimum of 2 years' continuous retail, customer service, restaurant, or hospitality experience required; experience in the cosmetology industry highly preferred * Valid state-issued Cosmetologist or Esthetician license preferred but not required * Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time * Excellent interpersonal, communication, and presentation skills * Demonstrate professionalism and confidentiality in manner, dress, and conduct * Computer proficiency in Microsoft Word and Excel * Ability to set and achieve goals, implement decisions, and work under strict deadlines * Ability to work a flexible schedule, including evenings and weekends as needed * Strong commitment to customer service excellence and to the Company's mission and vision Physical Demands and Work Environment: * Walk, stand up, and/or sit for up to eight (8) hours per day * Use hands to handle objects and reach with hands and arms * Walk, sit, stand, balance, stoop, speak, and hear * See a computer screen and read paper and electronic documents * Occasionally lift and/or move objects up to 30 pounds * Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: * Health Insurance * 401k Matching * Dental/Vision/Life * PTO * Employee Discount - 50% * Professional Development Budget * Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer : Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If this is the Culture you believe in, then this is the place for you!! Apply Today!
    $26k-41k yearly est. 60d+ ago
  • Teller

    Boone Bank & Trust Co 4.1company rating

    Bank teller job in Boone, IA

    Job Description Major Function: Serve as the initial contact between the customer and the bank. Responsible for assessing and handling customer's account needs, obtaining and processing customer account information. Ensure that each customer receives outstanding service by providing accurate information, building rapport, and processing all transactions as efficiently as possible. Balance daily work and teller drawer within given time frame and properly follow operational policies and procedures. Conduct accurate and efficient work related to operations including, but not limited to, exception item processing, daily account balancing, ATMs, returns, and stop payments. Answer questions or resolve complex problems on customer accounts. Handle telephone inquiries, responding to routine questions and directing calls to appropriate departments. Maintain a high level of product knowledge and demonstrate that knowledge by proactively meeting customer's needs through the use of personal selling techniques. Assist customers in the selection and opening of accounts to meet their financial needs; including checking, savings, certificates of deposits, IRAs, etc. Ensure compliance with all laws and regulations relating to all products offered by the Bank to retail customers. Assist other employees/departments/branches to promote teamwork and good communication. Promote a positive bank image through community involvement. Other duties as assigned. Requirements: Education & Experience Previous cash handling, customer service, and/or sales experience preferred. Knowledge, Skills & Abilities Basic computer literacy with knowledge of Microsoft Office (Word, Excel, Outlook). Demonstrated accuracy and attention to detail in previous work history. Excellent verbal and written communication skills. Ability to work independently. Basic mathematical skills. Excellent customer service skills. Excellent organization and time management skills. Work under pressure and perform several tasks simultaneously. Proven ability to resolve problems and effectively deal with challenging customer situations. Reporting to this position: No direct reports Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. The employee will frequently use and talk on the telephone and use a computer and other office equipment. Work environment: While performing the duties of this job, the employee is frequently, located inside an office building. The employee is also occasionally exposed to weather conditions prevalent at the time and may occasionally have to drive a vehicle. Hours: Monday-Friday 8:00am-4:30pm and rotating Saturdays 8:45am-12:00pm
    $25k-31k yearly est. 13d ago
  • Part Time Associate Banker Southeast PA (20 Hours)

    Jpmorgan Chase 4.8company rating

    Bank teller job in Altoona, IA

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $24k-44k yearly est. 60d+ ago
  • Universal Banker

    Alerus 4.0company rating

    Bank teller job in Marshalltown, IA

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker is a versatile role that combines exceptional customer service, sales, and operational responsibilities. This position serves as a trusted advisor to clients, providing tailored financial solutions while ensuring accurate transaction processing and compliance with regulatory standards. Universal Bankers are cross-trained to support both teller and platform functions, delivering a seamless banking experience. WHAT YOU'LL BE DOING: Build strong customer relationships through professionalism, empathy, and active listening. Assist clients with opening new consumer and small business accounts, ensuring accuracy, compliance, and a smooth onboarding experience. Balance cash drawers daily and detect counterfeit currency or fraudulent activity. Utilize teller and CRM systems effectively; assist clients with digital banking tools. Support both teller line and platform functions as needed; collaborate with branch staff to achieve goals. Provide personalized solutions to meet client needs and resolve inquiries or complaints with patience. Demonstrate knowledge in deposit accounts, loans, credit cards, and digital banking services. Refer clients to appropriate products, services, or specialists to meet financial goals; stay informed on new offerings and promotions. Adhere to all policies related to KYC, AML, and privacy standards. Protect client information and maintain compliance with banking laws and audit requirements. WHAT YOU SHOULD HAVE: 1-2 years of previous banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WHAT WE BRING TO THE TABLE: Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $27k-31k yearly est. 7d ago
  • Full Time - Merchandising Service Associate - Day

    Lowe's Home Centers 4.6company rating

    Bank teller job in Altoona, IA

    Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit **************************************** *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $23k-27k yearly est. Auto-Apply 17d ago
  • Community Banker- Teller- Ankeny

    Community State Bank 4.3company rating

    Bank teller job in Ankeny, IA

    Full-time Description TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: Process client transactions in a professional and efficient manner while following established policies and procedures. Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. Balance cash vault according to established procedures. Process requests for foreign currency transactions. Identify potential fraud accounts and take appropriate action to prevent loss. Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. Follow all established procedures to ensure compliance with federal regulations. Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. Actively promote banking products and services to the community. Answer client questions, address client concerns, and provide resolutions to inquiries. May quote client deposit rates. Collaborate with other team members to ensure a positive banking experience for all clients. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Assist with client outreach and demonstrate support for company culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: High school diploma or equivalent required. Previous banking, client service, or related field with cash handling experience. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Requires travel to other bank locations. Availability to work on Saturdays. Overtime may be required. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $31k-35k yearly est. 7d ago
  • Part-Time Teller

    Community 1St. Credit Union 4.0company rating

    Bank teller job in Grinnell, IA

    Are you passionate about delivering excellent member service? Join Community 1st Credit Union as a Part-Time Teller at our Grinnell location! Picture yourself engaging with our diverse members, providing top-notch financial solutions, and being the face of C1st in the community. Benefits package includes: Education Reimbursement, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). Community 1st Credit Union is proud to be consistently rated one of Iowa Top Workplaces. What would you do as a Teller As a new Part-Time Teller at Community 1st Credit Union, you can expect to engage directly with members through friendly and efficient service. Your day will revolve around processing transactions, such as deposits, withdrawals, and loan payments, while ensuring compliance with all financial regulations. You will also assist members in navigating their accounts, addressing inquiries, and providing personalized financial solutions. Your expected schedule consists of approximately 25-29 hours per week, allowing for a balance between work and personal life. This will include shifts during the week and 2-3 Saturdays each month, with Saturday hours concluding by noon. Embrace a role that keeps you active and engaged while fostering strong relationships within the community. Prepare to learn, grow, and make a significant impact each day! Does this sound like you? To thrive as a Part-Time Teller at Community 1st Credit Union, several key skills will set you up for success. Strong interpersonal skills are essential, as you'll be interacting with diverse members and fostering relationships built on trust and understanding. Excellent communication skills will help you convey financial information clearly and effectively, ensuring members feel informed and valued. Attention to detail is critical when processing transactions and maintaining accurate records. A member-centric attitude is a must; being passionate about helping others will enhance the overall member experience. Additionally, problem-solving skills will enable you to address member inquiries and concerns promptly and effectively. Finally, a willingness to learn and adapt in a fast-paced environment will ensure you consistently deliver high-quality service while contributing to the overall success of the team. Connect with our team today! At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you. Apply now and be part of a supportive team that values your skills and dedication!
    $28k-32k yearly est. 5d ago
  • Retail Banker I

    Visionbank

    Bank teller job in Grimes, IA

    Full-time Description Provides a full range of banking services; assessing and handling customer accounts, obtaining and processing customer account information, and cross selling bank products and services. Strives to maintain and exceed goals & expectations set for this position by the Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. Opens new accounts and cross-sells additional retail products and services. Initiates discussion to determine customer needs. Sells additional products and services through cross-selling, portfolio development and focusing on the customer's needs. Explains various account options such as account ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking account programs to customers. Gathers, inputs, and verifies required personal information from customers, such as name, address, date of birth, employment information, social security number, etc., according to established procedures while maintaining the highest level of security Prepares and reviews new account paperwork with customer. Receives and processes initial deposits for new account opening. Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures. Refers new business customers to Commercial Relationship Banker for additional bank services. Understands and follows the policies and procedures for new & existing customers and working to cross sell and refer all banking products and services, including to other lines of business. Services IRA and HSA Accounts. Completes withdrawal requests and renewals on certificates of deposit. Handles Individual Retirement Account and Health Savings Account (HSA) inquiries and transactions. Informs customers of retirement account rules and restrictions. Gathers and inputs necessary personal information from customers. Prepares documents such as plan agreement, disclosure statements, CDs, signature cards, etc. Verifies annual retirement account reports to customers. Processes IRA distributions and verifies coding of accounts. Processes mail requests from other financial institutions for IRA transfers. Responds to questions from customers and staff regarding retail bank products and services. Responds to written and verbal requests or inquires. Researches customer and employee inquiries regarding retail bank product and services. Processes and maintains check orders, deposits, withdrawal, debit card applications, internet banking enrollments, and bill pay set up and questions. Keeps informed of new and existing products and services. Processes customer change of address, name, and account related data, etc. Completes documentation for exchange of government bonds. Maintains support records. Follows up on incomplete new account documentation. Make courtesy phone call to maturing CD customers. Performs all required branch opening and closing duties. Maintains the safe deposit area. Duties include monitor safe deposit rental, admitting valid customers to safe deposit boxes. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Images and batches daily transactions Notifies the Retail Manager to place hold on accounts. Orders daily supply of cash, and counts incoming cash. Balances cash recycler/cash drawer, vault, checks and other required items throughout and at end of shift and compares totaled amounts with computer data. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals. Explains, promotes, or sells products or services such as gift cards, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository under dual control. Assists customers with service problems or general inquires both in person and telephone while strengthening customer relations. Adheres to all State and Federal Banking regulations. Participates in civic activities to promote growth and development of the community and a positive image of the bank. Proactively answers incoming phone calls routed through telephone work groups. Actively makes referrals to all areas of the bank. Promptly and correctly manage customer debit card and credit card disputes. Requirements Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). Prefer at least one year of Banking experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet, and e-mail. Certificates, Licenses, Registrations Other Skills and Abilities Must be able to make timely decisions exhibiting sound and accurate judgment. Other Qualifications Must be available to work Monday-Friday and rotating Saturdays mornings. Must have reliable transportation and be able to drive to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $27k-36k yearly est. 11d ago
  • Teller I

    First Interstate Bancsystem 3.5company rating

    Bank teller job in Osceola, IA

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Osceola, IA branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. Answers customer's questions in person and/or on the telephone. Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative. Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches. Improves teller job knowledge by attending training sessions. Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to handle sensitive confidential and sensitive information. Excellent mathematical aptitude. Excellent communication skills both written and verbal. Strong interpersonal skills. Excellent writing and communication skills with strong attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or general education degree (GED) required Experience in a cash handling role preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $25k-31k yearly est. Auto-Apply 12d ago
  • Universal Banker

    Alerus Financial 4.0company rating

    Bank teller job in Marshalltown, IA

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE:The Universal Banker is a versatile role that combines exceptional customer service, sales, and operational responsibilities. This position serves as a trusted advisor to clients, providing tailored financial solutions while ensuring accurate transaction processing and compliance with regulatory standards. Universal Bankers are cross-trained to support both teller and platform functions, delivering a seamless banking experience. WHAT YOU'LL BE DOING: Build strong customer relationships through professionalism, empathy, and active listening. Assist clients with opening new consumer and small business accounts, ensuring accuracy, compliance, and a smooth onboarding experience. Balance cash drawers daily and detect counterfeit currency or fraudulent activity. Utilize teller and CRM systems effectively; assist clients with digital banking tools. Support both teller line and platform functions as needed; collaborate with branch staff to achieve goals. Provide personalized solutions to meet client needs and resolve inquiries or complaints with patience. Demonstrate knowledge in deposit accounts, loans, credit cards, and digital banking services. Refer clients to appropriate products, services, or specialists to meet financial goals; stay informed on new offerings and promotions. Adhere to all policies related to KYC, AML, and privacy standards. Protect client information and maintain compliance with banking laws and audit requirements. WHAT YOU SHOULD HAVE: 1-2 years of previous banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WHAT WE BRING TO THE TABLE: Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $27k-31k yearly est. 6d ago
  • Seasonal Merchandising Service Associate - Weekends Preferred

    Lowe's Home Centers 4.6company rating

    Bank teller job in Ames, IA

    Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs In-stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective Verifies buyback items and ensures they are pulled, prepped, and ready for shipping Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales Works with store leadership to stage clearance and damaged merchandise for quick sale Sorts products in bins, drawers and boxes to ensure that they are in the proper location Merchandise to plantogram, price, color block and place plants as they arrive Fill plant racks onto plant tables per plantogram to grand opening ready standards Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks Ensures all reset displays are safe and in working order and repaired/replaced as needed Repairs/seals damaged packaging and boxes including peg-hook items Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.) Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated Audit and update pricing labels inside and outside the store to ensure accuracy Follow state-specific guidelines on price changes (Pricing Policy SF-06) Required Qualifications High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable Preferred Qualifications 6 Months of Lowe's sales floor experience 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $23k-27k yearly est. Auto-Apply 14d ago
  • Retail Banker I

    Visionbank

    Bank teller job in Bondurant, IA

    Full-time Description Provides a full range of banking services; assessing and handling customer accounts, obtaining and processing customer account information, and cross selling bank products and services. Strives to maintain and exceed goals & expectations set for this position by the Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. Opens new accounts and cross-sells additional retail products and services. Initiates discussion to determine customer needs. Sells additional products and services through cross-selling, portfolio development and focusing on the customer's needs. Explains various account options such as account ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking account programs to customers. Gathers, inputs, and verifies required personal information from customers, such as name, address, date of birth, employment information, social security number, etc., according to established procedures while maintaining the highest level of security Prepares and reviews new account paperwork with customer. Receives and processes initial deposits for new account opening. Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures. Refers new business customers to Commercial Relationship Banker for additional bank services. Understands and follows the policies and procedures for new & existing customers and working to cross sell and refer all banking products and services, including to other lines of business. Services IRA and HSA Accounts. Completes withdrawal requests and renewals on certificates of deposit. Handles Individual Retirement Account and Health Savings Account (HSA) inquiries and transactions. Informs customers of retirement account rules and restrictions. Gathers and inputs necessary personal information from customers. Prepares documents such as plan agreement, disclosure statements, CDs, signature cards, etc. Verifies annual retirement account reports to customers. Processes IRA distributions and verifies coding of accounts. Processes mail requests from other financial institutions for IRA transfers. Responds to questions from customers and staff regarding retail bank products and services. Responds to written and verbal requests or inquires. Researches customer and employee inquiries regarding retail bank product and services. Processes and maintains check orders, deposits, withdrawal, debit card applications, internet banking enrollments, and bill pay set up and questions. Keeps informed of new and existing products and services. Processes customer change of address, name, and account related data, etc. Completes documentation for exchange of government bonds. Maintains support records. Follows up on incomplete new account documentation. Make courtesy phone call to maturing CD customers. Performs all required branch opening and closing duties. Maintains the safe deposit area. Duties include monitor safe deposit rental, admitting valid customers to safe deposit boxes. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Images and batches daily transactions Notifies the Retail Manager to place hold on accounts. Orders daily supply of cash, and counts incoming cash. Balances cash recycler/cash drawer, vault, checks and other required items throughout and at end of shift and compares totaled amounts with computer data. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals. Explains, promotes, or sells products or services such as gift cards, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository under dual control. Assists customers with service problems or general inquires both in person and telephone while strengthening customer relations. Adheres to all State and Federal Banking regulations. Participates in civic activities to promote growth and development of the community and a positive image of the bank. Proactively answers incoming phone calls routed through telephone work groups. Actively makes referrals to all areas of the bank. Promptly and correctly manage customer debit card and credit card disputes. Requirements Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). Prefer at least one year of Banking experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet, and e-mail. Certificates, Licenses, Registrations Other Skills and Abilities Must be able to make timely decisions exhibiting sound and accurate judgment. Other Qualifications Must be available to work Monday-Friday and rotating Saturdays mornings. Must have reliable transportation and be able to drive to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $27k-36k yearly est. 11d ago

Learn more about bank teller jobs

How much does a bank teller earn in Des Moines, IA?

The average bank teller in Des Moines, IA earns between $25,000 and $37,000 annually. This compares to the national average bank teller range of $26,000 to $38,000.

Average bank teller salary in Des Moines, IA

$30,000

What are the biggest employers of Bank Tellers in Des Moines, IA?

The biggest employers of Bank Tellers in Des Moines, IA are:
  1. Community State Bank
  2. QCR Holdings, Inc.
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