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Become A Bank Teller

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Working As A Bank Teller

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $117,968

    Average Salary

What Does A Bank Teller Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Bank Teller

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Do you work as a Bank Teller?

Bank Teller Jobs

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Bank Teller Career Paths

Bank Teller
Office Manager Accounts Payable Clerk Staff Accountant
Accounting Manager
8 Yearsyrs
Accounts Payable Clerk Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Service Representative Sales Consultant Leasing Consultant
Assistant Community Manager
5 Yearsyrs
Lead Teller Personal Banker
Bank Manager
5 Yearsyrs
Service Representative Account Executive Personal Banker
Banking Center Manager
5 Yearsyrs
Head Teller Assistant Branch Manager
Branch Operations Manager
6 Yearsyrs
Medical Assistant Office Manager Branch Manager
Branch Sales Manager
6 Yearsyrs
Member Service Representative Office Manager
Business Office Manager
8 Yearsyrs
Bookkeeper Controller General Manager
Center Manager
6 Yearsyrs
Medical Assistant Account Representative Collector
Collections Manager
5 Yearsyrs
Account Manager Sales Consultant Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Specialist Service Specialist Personal Banker
Finance Center Manager
6 Yearsyrs
Personal Banker Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Bookkeeper Payroll Clerk Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Correction Officer Police Officer Training Officer
Operations Officer
6 Yearsyrs
Member Service Representative Service Representative Account Executive
Relationship Manager
6 Yearsyrs
Office Manager Account Manager
Senior Account Manager
7 Yearsyrs
Personal Banker Assistant Branch Manager Manager, Assistant Vice President
Vice President And Manager
10 Yearsyrs
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Do you work as a Bank Teller?

Help others decide if this is a good career for them

Do you work as a Bank Teller?

Bank Teller Demographics

Gender

Female

75.0%

Male

22.9%

Unknown

2.1%
Ethnicity

White

58.7%

Hispanic or Latino

18.7%

Black or African American

10.9%

Asian

7.9%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

60.2%

French

6.2%

Arabic

3.5%

Hindi

3.2%

Portuguese

3.0%

Chinese

2.8%

Mandarin

2.7%

German

2.6%

Russian

2.2%

Urdu

2.2%

Cantonese

2.1%

Italian

1.9%

Vietnamese

1.6%

Polish

1.1%

Korean

1.0%

Tagalog

0.9%

Hmong

0.9%

Japanese

0.8%

Greek

0.6%

Gujarati

0.6%
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Bank Teller Education

Schools

University of Phoenix

20.8%

Liberty University

8.8%

Southern New Hampshire University

5.7%

Ashford University

4.9%

Northern Virginia Community College

4.8%

Strayer University

4.5%

University of Houston

4.4%

Florida International University

4.2%

George Mason University

4.0%

Temple University

3.9%

Kean University

3.9%

Montclair State University

3.6%

University of Central Oklahoma

3.5%

Kaplan University

3.4%

University of Maryland - University College

3.4%

Pennsylvania State University

3.4%

University of North Texas

3.3%

Palm Beach State College

3.3%

San Francisco State University

3.2%

Troy University

3.1%
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Majors

Business

29.3%

Accounting

11.6%

Psychology

6.3%

Finance

6.2%

Criminal Justice

5.3%

Nursing

4.4%

Health Care Administration

4.4%

General Studies

4.0%

Communication

3.6%

Marketing

3.2%

Liberal Arts

3.1%

Management

2.8%

Education

2.5%

Medical Assisting Services

2.4%

Human Resources Management

2.3%

Elementary Education

2.0%

Sociology

1.8%

English

1.7%

Computer Science

1.7%

Political Science

1.5%
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Degrees

Bachelors

40.5%

Other

29.6%

Associate

14.9%

Masters

7.9%

Certificate

4.4%

Diploma

1.6%

License

0.7%

Doctorate

0.4%
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Top Skills for A Bank Teller

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  1. Customer Service
  2. Savings Withdrawals
  3. Financial Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service regarding checking and savings account inquiries and resolving discrepancies related to accounts.
  • Process savings withdrawals Cash checks: verify endorsement, receive proper identification and ensure validity.
  • Provide top-notch customer service by handling financial transactions accurately and efficiently through face-to-face interactions with customers.
  • Provided service to bank customers by conducting appropriate transactions such as checking and savings transactions, receiving and processing loan payments.
  • Assisted Branch Manager and Supervisor in the daily funds safe replenishment of the branch's Automatic Teller Machines (ATM).

How Would You Rate Working As a Bank Teller?

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Top Bank Teller Employers

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Jobs From Top Bank Teller Employers

Bank Teller Videos

Bank Teller Practice Scenerio

Bank Teller Video: Training Requirements for Bank Tellers

Life as a bank teller

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