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The differences between bank tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $32,043 average annual salary of a bank teller.
The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.
| Bank Teller | Banking Associate | |
| Yearly salary | $32,043 | $81,890 |
| Hourly rate | $15.41 | $39.37 |
| Growth rate | -12% | -12% |
| Number of jobs | 23,446 | 18,919 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 63% |
| Average age | 39 | 39 |
| Years of experience | - | - |
Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Bank tellers and banking associates have different pay scales, as shown below.
| Bank Teller | Banking Associate | |
| Average salary | $32,043 | $81,890 |
| Salary range | Between $26,000 And $38,000 | Between $47,000 And $141,000 |
| Highest paying City | Sunnyvale, CA | White Plains, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | Tinker Federal Credit Union | Citi |
| Best paying industry | Finance | Finance |
There are a few differences between a bank teller and a banking associate in terms of educational background:
| Bank Teller | Banking Associate | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between bank tellers' and banking associates' demographics:
| Bank Teller | Banking Associate | |
| Average age | 39 | 39 |
| Gender ratio | Male, 24.1% Female, 75.9% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |