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Bank teller vs banking associate

The differences between bank tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.

Bank teller vs banking associate overview

Bank TellerBanking Associate
Yearly salary$32,043$81,890
Hourly rate$15.41$39.37
Growth rate-12%-12%
Number of jobs23,44618,919
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 63%
Average age3939
Years of experience--

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a banking associate do?

A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.

Bank teller vs banking associate salary

Bank tellers and banking associates have different pay scales, as shown below.

Bank TellerBanking Associate
Average salary$32,043$81,890
Salary rangeBetween $26,000 And $38,000Between $47,000 And $141,000
Highest paying CitySunnyvale, CAWhite Plains, NY
Highest paying stateMassachusettsNew York
Best paying companyTinker Federal Credit UnionCiti
Best paying industryFinanceFinance

Differences between bank teller and banking associate education

There are a few differences between a bank teller and a banking associate in terms of educational background:

Bank TellerBanking Associate
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college--

Bank teller vs banking associate demographics

Here are the differences between bank tellers' and banking associates' demographics:

Bank TellerBanking Associate
Average age3939
Gender ratioMale, 24.1% Female, 75.9%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between bank teller and banking associate duties and responsibilities

Bank teller example responsibilities.

  • Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
  • Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
  • Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
  • Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Notify members of financial opportunities base on banking history resulting in increase upselling
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Banking associate example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
  • Follow up with customers regarding KYC and other account relate updates.
  • Analyze each movement in full detail while meeting all SLA's.
  • Prepare UCC's for filing at the county and state level.
  • Monitor multiple cases while keeping track of SLA's and B2B communications.
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Bank teller vs banking associate skills

Common bank teller skills
  • Customer Service, 19%
  • Savings Withdrawals, 8%
  • Bank Products, 6%
  • Cash Handling, 6%
  • Cross-Sell, 5%
  • Customer Relationships, 4%
Common banking associate skills
  • Excellent Interpersonal, 41%
  • Strong Customer Service, 29%
  • Financial Transactions, 15%
  • Financial Services, 1%
  • PowerPoint, 1%
  • Financial Solutions, 1%

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