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Bank teller vs cashier

The differences between bank tellers and cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a bank teller has an average salary of $32,043, which is higher than the $28,144 average annual salary of a cashier.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a cashier are front end, cash handling, and basic math.

Bank teller vs cashier overview

Bank TellerCashier
Yearly salary$32,043$28,144
Hourly rate$15.41$13.53
Growth rate-12%-10%
Number of jobs23,446456,110
Job satisfaction-4.2
Most common degreeBachelor's Degree, 43%High School Diploma, 45%
Average age3934
Years of experience--

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a cashier do?

A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.

Bank teller vs cashier salary

Bank tellers and cashiers have different pay scales, as shown below.

Bank TellerCashier
Average salary$32,043$28,144
Salary rangeBetween $26,000 And $38,000Between $21,000 And $36,000
Highest paying CitySunnyvale, CAWashington, DC
Highest paying stateMassachusettsMassachusetts
Best paying companyTinker Federal Credit UnionDeloitte
Best paying industryFinanceRetail

Differences between bank teller and cashier education

There are a few differences between a bank teller and a cashier in terms of educational background:

Bank TellerCashier
Most common degreeBachelor's Degree, 43%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Bank teller vs cashier demographics

Here are the differences between bank tellers' and cashiers' demographics:

Bank TellerCashier
Average age3934
Gender ratioMale, 24.1% Female, 75.9%Male, 27.1% Female, 72.9%
Race ratioBlack or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9%
LGBT Percentage7%5%

Differences between bank teller and cashier duties and responsibilities

Bank teller example responsibilities.

  • Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
  • Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
  • Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
  • Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Notify members of financial opportunities base on banking history resulting in increase upselling
  • Show more

Cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Develop, implement, and update standard operating procedures relating to daily operations, financial transactions and management, customer service.
  • Demonstrate basic math skills and record daily earnings without error.
  • Perform basic math computations, such as addition subtraction, and division.
  • Provide customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products
  • Work at home depot as cashier.
  • Show more

Bank teller vs cashier skills

Common bank teller skills
  • Customer Service, 19%
  • Savings Withdrawals, 8%
  • Bank Products, 6%
  • Cash Handling, 6%
  • Cross-Sell, 5%
  • Customer Relationships, 4%
Common cashier skills
  • Front End, 14%
  • Cash Handling, 10%
  • Basic Math, 10%
  • POS, 10%
  • Customer Service, 8%
  • Customer Complaints, 5%

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