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The differences between bank tellers and head tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $32,043 average annual salary of a bank teller.
The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a head teller are customer service, HR, and process improvement.
| Bank Teller | Head Teller | |
| Yearly salary | $32,043 | $46,820 |
| Hourly rate | $15.41 | $22.51 |
| Growth rate | -12% | -12% |
| Number of jobs | 23,446 | 17,164 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 38% |
| Average age | 39 | 39 |
| Years of experience | - | - |
Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.
A head teller is an individual who supervises a team of bank tellers that process a variety of financial transactions, such as check cashing and loan payments. Head tellers manage bank tellers so that enough cash is available in their cash drawers. They provide access to the bank's vault and audit it regularly with a second employee's help. They also train new tellers in bank practice and procedure so that these tellers can handle customers' queries and concerns professionally.
Bank tellers and head tellers have different pay scales, as shown below.
| Bank Teller | Head Teller | |
| Average salary | $32,043 | $46,820 |
| Salary range | Between $26,000 And $38,000 | Between $23,000 And $93,000 |
| Highest paying City | Sunnyvale, CA | - |
| Highest paying state | Massachusetts | - |
| Best paying company | Tinker Federal Credit Union | - |
| Best paying industry | Finance | - |
There are a few differences between a bank teller and a head teller in terms of educational background:
| Bank Teller | Head Teller | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between bank tellers' and head tellers' demographics:
| Bank Teller | Head Teller | |
| Average age | 39 | 39 |
| Gender ratio | Male, 24.1% Female, 75.9% | Male, 16.9% Female, 83.1% |
| Race ratio | Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6% | Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |