Bank teller vs new accounts representative

The differences between bank tellers and new accounts representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a new accounts representative has an average salary of $36,918, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a new accounts representative are customer service, bank products, and cross-sell.

Bank teller vs new accounts representative overview

	Bank Teller	New Accounts Representative
Yearly salary	$32,043	$36,918
Hourly rate	$15.41	$17.75
Growth rate	-12%	-3%
Number of jobs	23,446	133,070
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 51%
Average age	39	41
Years of experience	-	12

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a new accounts representative do?

New accounts representatives are banking professionals who are responsible for the explanation of the available accounts. The accounts representatives explain different options for new accounts and interconnected services. They discuss any requirements, fees, or limits related to an account. It is their job to describe new account services to clients and assist them in the paperwork. They perform wire or electronic transfers for the funds coming from the other accounts. Also, they direct their clients to banking specialists for additional services.

Bank teller vs new accounts representative salary

Bank tellers and new accounts representatives have different pay scales, as shown below.

	Bank Teller	New Accounts Representative
Average salary	$32,043	$36,918
Salary range	Between $26,000 And $38,000	Between $28,000 And $47,000
Highest paying City	Sunnyvale, CA	San Mateo, CA
Highest paying state	Massachusetts	Hawaii
Best paying company	Tinker Federal Credit Union	DATCU
Best paying industry	Finance	Finance

Differences between bank teller and new accounts representative education

There are a few differences between a bank teller and a new accounts representative in terms of educational background:

	Bank Teller	New Accounts Representative
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Bank teller vs new accounts representative demographics

Here are the differences between bank tellers' and new accounts representatives' demographics:

	Bank Teller	New Accounts Representative
Average age	39	41
Gender ratio	Male, 24.1% Female, 75.9%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.5% Unknown, 2.9% Hispanic or Latino, 22.0% Asian, 9.1% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	11%

Differences between bank teller and new accounts representative duties and responsibilities

Bank teller example responsibilities.

Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Notify members of financial opportunities base on banking history resulting in increase upselling

New accounts representative example responsibilities.

Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
Report tax information to the IRS.
Complete require BSA & OFAC training annually.
Identify potential high risks clients and investigate OFAC status.
Ensure adherence to IIROC, QI, AML, regulations and to mitigate legal and reputational risk.
Answer incoming calls on first ring; assist customers, complete customer request forms in AS400 system.

Bank teller vs new accounts representative skills

Common bank teller skills

Customer Service, 19%
Savings Withdrawals, 8%
Bank Products, 6%
Cash Handling, 6%
Cross-Sell, 5%
Customer Relationships, 4%

Common new accounts representative skills

Customer Service, 15%
Bank Products, 8%
Cross-Sell, 6%
Financial Services, 6%
Credit Card, 5%
Loan Payments, 5%

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Bank Teller vs New Accounts Representative

Updated January 8, 2025

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