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The differences between bank tellers and personal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a personal banker has an average salary of $37,639, which is higher than the $32,043 average annual salary of a bank teller.
The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.
| Bank Teller | Personal Banker | |
| Yearly salary | $32,043 | $37,639 |
| Hourly rate | $15.41 | $18.10 |
| Growth rate | -12% | 10% |
| Number of jobs | 23,446 | 36,603 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 59% |
| Average age | 39 | 43 |
| Years of experience | - | 4 |
Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
Bank tellers and personal bankers have different pay scales, as shown below.
| Bank Teller | Personal Banker | |
| Average salary | $32,043 | $37,639 |
| Salary range | Between $26,000 And $38,000 | Between $29,000 And $48,000 |
| Highest paying City | Sunnyvale, CA | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | Tinker Federal Credit Union | Northern Trust |
| Best paying industry | Finance | Finance |
There are a few differences between a bank teller and a personal banker in terms of educational background:
| Bank Teller | Personal Banker | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between bank tellers' and personal bankers' demographics:
| Bank Teller | Personal Banker | |
| Average age | 39 | 43 |
| Gender ratio | Male, 24.1% Female, 75.9% | Male, 44.6% Female, 55.4% |
| Race ratio | Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6% | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |