Bank teller vs relationship banker

The differences between bank tellers and relationship bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a relationship banker has an average salary of $37,091, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a relationship banker are excellent interpersonal, financial services, and work ethic.

Bank teller vs relationship banker overview

	Bank Teller	Relationship Banker
Yearly salary	$32,043	$37,091
Hourly rate	$15.41	$17.83
Growth rate	-12%	10%
Number of jobs	23,446	34,587
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 64%
Average age	39	43
Years of experience	-	4

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a relationship banker do?

A relationship banker is responsible for providing financial advice by applying financial disciplines in the banking industry. Relationship bankers process financial transactions on their clients' bank accounts, generate account statements, and reiterate bank policies to support clients' financial goals and objectives. They also research the current financial industry, identify new bank services opportunities to gain more clients, and increase profits for the business. A relationship banker must have excellent communication and customer service skills, responding to the clients' inquiries and concerns regarding their bank accounts, and resolving complaints timely and efficiently.

Bank teller vs relationship banker salary

Bank tellers and relationship bankers have different pay scales, as shown below.

	Bank Teller	Relationship Banker
Average salary	$32,043	$37,091
Salary range	Between $26,000 And $38,000	Between $28,000 And $48,000
Highest paying City	Sunnyvale, CA	New York, NY
Highest paying state	Massachusetts	New York
Best paying company	Tinker Federal Credit Union	Santander Bank
Best paying industry	Finance	Finance

Differences between bank teller and relationship banker education

There are a few differences between a bank teller and a relationship banker in terms of educational background:

	Bank Teller	Relationship Banker
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 64%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Bank teller vs relationship banker demographics

Here are the differences between bank tellers' and relationship bankers' demographics:

	Bank Teller	Relationship Banker
Average age	39	43
Gender ratio	Male, 24.1% Female, 75.9%	Male, 46.6% Female, 53.4%
Race ratio	Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%	Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.3% Asian, 12.2% White, 66.7% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between bank teller and relationship banker duties and responsibilities

Bank teller example responsibilities.

Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Notify members of financial opportunities base on banking history resulting in increase upselling

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Relationship banker example responsibilities.

Attain NMLS number and Texas notary.
Perform teller duties, process daily reports, meet and exceed sales referral goals, manage ATM balancing and maintenance.
Manage a comprehensive portfolio of diversify securities and real estate holdings.
Cultivate new relationships through outside sales calls, effective profiling and telephone solicitation of company provide leads.
Register with the NMLS and keep skills, knowledge, and accreditations up-to-date.
Inform customers of procedures for applying for services such as ATM cards, direct deposit, and certificates of deposit.

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Bank teller vs relationship banker skills

Common bank teller skills

Customer Service, 19%
Savings Withdrawals, 8%
Bank Products, 6%
Cash Handling, 6%
Cross-Sell, 5%
Customer Relationships, 4%

Common relationship banker skills

Excellent Interpersonal, 10%
Financial Services, 9%
Work Ethic, 8%
Cash Handling, 7%
Taking Care, 6%
Product Knowledge, 5%

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Updated January 8, 2025

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