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Bank teller vs senior teller

The differences between bank tellers and senior tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior teller has an average salary of $45,334, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a senior teller are team support, excellent client, and quality customer service.

Bank teller vs senior teller overview

Bank TellerSenior Teller
Yearly salary$32,043$45,334
Hourly rate$15.41$21.80
Growth rate-12%-12%
Number of jobs23,4468,846
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 45%
Average age3939
Years of experience--

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a senior teller do?

A senior teller oversees banking operations, mainly focusing on the performance of tellers. Aside from designating tasks, they are also responsible for maintaining ATMs and cash drawers, providing vault access, and coordinating with other bank officials. A senior teller must address and investigate any discrepancies or concerns, resolving them in a timely and professional manner. Furthermore, as a senior on the team, they must lead junior tellers into being an efficient part of the workforce, all while implementing its policies and regulations.

Bank teller vs senior teller salary

Bank tellers and senior tellers have different pay scales, as shown below.

Bank TellerSenior Teller
Average salary$32,043$45,334
Salary rangeBetween $26,000 And $38,000Between $23,000 And $87,000
Highest paying CitySunnyvale, CAArlington, VA
Highest paying stateMassachusettsNew Jersey
Best paying companyTinker Federal Credit UnionNorthern Trust
Best paying industryFinanceFinance

Differences between bank teller and senior teller education

There are a few differences between a bank teller and a senior teller in terms of educational background:

Bank TellerSenior Teller
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Bank teller vs senior teller demographics

Here are the differences between bank tellers' and senior tellers' demographics:

Bank TellerSenior Teller
Average age3939
Gender ratioMale, 24.1% Female, 75.9%Male, 21.2% Female, 78.8%
Race ratioBlack or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 9.1% Unknown, 3.4% Hispanic or Latino, 23.2% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between bank teller and senior teller duties and responsibilities

Bank teller example responsibilities.

  • Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
  • Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
  • Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
  • Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Notify members of financial opportunities base on banking history resulting in increase upselling
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Senior teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Uncover additional cross-sell opportunities with current clients
  • Handle additional teller responsibilities including ATM balancing and coin machine operations.
  • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
  • Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Show more

Bank teller vs senior teller skills

Common bank teller skills
  • Customer Service, 19%
  • Savings Withdrawals, 8%
  • Bank Products, 6%
  • Cash Handling, 6%
  • Cross-Sell, 5%
  • Customer Relationships, 4%
Common senior teller skills
  • Team Support, 9%
  • Excellent Client, 8%
  • Quality Customer Service, 8%
  • Loan Payments, 7%
  • ATM, 6%
  • Cash Handling, 6%

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