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Bank teller vs vault teller

The differences between bank tellers and vault tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a vault teller has an average salary of $32,352, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a vault teller are cash handling, quality customer service, and operational procedures.

Bank teller vs vault teller overview

Bank TellerVault Teller
Yearly salary$32,043$32,352
Hourly rate$15.41$15.55
Growth rate-12%-12%
Number of jobs23,44611,212
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 38%
Average age3939
Years of experience--

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a vault teller do?

A vault teller is responsible for processing bank and vault transactions, ensuring accuracy and timeliness. Their duties primarily revolve around customer service and staff support, preparation of shipment and deliveries, money transfer transactions, and handling deposits. A vault teller must also perform administrative tasks such as maintaining daily cash levels on ATMs, responding to calls and correspondence, producing progress reports, and maintaining an accurate record of all transactions. Furthermore, it is essential to verify and monitor all currency in vaults in adherence to the bank's standards and policies.

Bank teller vs vault teller salary

Bank tellers and vault tellers have different pay scales, as shown below.

Bank TellerVault Teller
Average salary$32,043$32,352
Salary rangeBetween $26,000 And $38,000Between $26,000 And $39,000
Highest paying CitySunnyvale, CADenver, CO
Highest paying stateMassachusettsMassachusetts
Best paying companyTinker Federal Credit UnionNBCUniversal
Best paying industryFinanceFinance

Differences between bank teller and vault teller education

There are a few differences between a bank teller and a vault teller in terms of educational background:

Bank TellerVault Teller
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Bank teller vs vault teller demographics

Here are the differences between bank tellers' and vault tellers' demographics:

Bank TellerVault Teller
Average age3939
Gender ratioMale, 24.1% Female, 75.9%Male, 19.5% Female, 80.5%
Race ratioBlack or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 10.5% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.7% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between bank teller and vault teller duties and responsibilities

Bank teller example responsibilities.

  • Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
  • Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
  • Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
  • Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Notify members of financial opportunities base on banking history resulting in increase upselling
  • Show more

Vault teller example responsibilities.

  • Process ATM transactions and reconcile negotiable instruments.
  • Coordinate accurate balancing and processing of ATM transactions.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Bank teller vs vault teller skills

Common bank teller skills
  • Customer Service, 19%
  • Savings Withdrawals, 8%
  • Bank Products, 6%
  • Cash Handling, 6%
  • Cross-Sell, 5%
  • Customer Relationships, 4%
Common vault teller skills
  • Cash Handling, 11%
  • Quality Customer Service, 8%
  • Operational Procedures, 8%
  • Internal Controls, 8%
  • Performance Reviews, 7%
  • Foreign Currency, 7%

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