Citizens Teller
Bank teller job in Goffstown, NH
Starting Salary: $19 / hour and up
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
Meaningful work & relationships
- Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community
- Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling
- See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits
- Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
1 year of experience processing transactions (cash and/or digital payments)
Motivates others, like teammates, business partners, and specialists, through collaboration
Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
Hours per Week: 20
Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplyTeller
Bank teller job in Pawtucket, RI
Job Description
Teller Job Type: Full-Time Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community, “values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. Supports, and adheres to, the Bank's regulatory compliance objectives.
1. Provides efficient and courteous customer service. Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments; cashing checks; and redeeming U.S. Savings Bonds.
2. Receives and processes customer payments, e.g., mortgage installment, collateral loans.
3. Maintains updated knowledge of Bank's products and services. Identifies and actively follows up on customer sales opportunities and makes referrals to appropriate department in line with established targets. Provides referrals to appropriate business partners as needed.
4. Ensures the accuracy of transaction processing. Balances transactions and cash at the end of the day and participates in the branch settlement. Complies with various bank procedures as they pertain to BSA compliance and maintains various logs, records, and inventories, as prescribed by bank procedures.
5. Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.
6. Performs all duties in accordance with prescribed regulatory compliance guidelines.
7. Provides service and cross sells all products to customer in teller capacity. May process loan payoffs, as required; enters required data into computer. Provides customers with information and advice within scope of authority.
8. Performs related and unrelated duties as may be needed.
REQUIREMENTS:
High School diploma or equivalent. At least six months of teller or similar level of customer contact experience. Must be able to perform basic math procedures and have good customer service, communication, problem solving, and organizational skills. Good knowledge of the Bank's products and services. Must be able to use various types of office equipment, including computer terminal. Able to work extended or weekend hours.
INDEPENDENT ACTION:
Performs work independently within scope of established guidelines and practices. Consults with Executive management when clarification or exception to Bank policy may be required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
VISIT OUR WEBSITE: *************************************
LINKEDIN:*************************************************************
Full Time Teller, Newton Centre, MA
Bank teller job in Newton, MA
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
* Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
* Process transactions, including deposits, withdrawals, and transfers.
* Handle cash and maintain accurate cash drawer balances.
* Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
* Recognize opportunities and cross-sell bank products to deepen customer relationships.
* Engage customers and leverage digital tools to educate them on self-service options.
* Assist with custodianship, audits, and other operational tasks.
* Maintain a clean and organized work area, to create a welcoming environment for customers.
* Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma, GED: or equivalent work experience - Required.
* 6+ Months Cash Handling experience - Required.
* 6+ Months Demonstrated customer service experience - Required.
* Excellent customer service skills and a passion for helping others.
* Ability to identify and escalate concerns of risk to appropriate channels.
* Ability to follow directions, policies, and procedures.
* Effective listening and communication skills.
* Comfortable in using digital tools and technology to enhance customer engagement.
* Energetic, organized and able to multi-task in a fast-paced, changing environment.
* Understands the necessity and value of accuracy and attention to detail.
* Computer proficiency and basic math skills.
* Ability to work branch hours, which can include weekends and evenings.
Certifications:
* No Certifications listed for this job.
It Would Be Nice For You To Have:
* Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$29,250.00 USD
Maximum:
$45,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Auto-ApplyPart-Time Customer Service Teller (Copley Place)
Bank teller job in Boston, MA
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at their Copley Place Branch located in Boston, MA.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 15-25 hours per week
Availability needed: Must be able to work on weekday evenings, weekends, and holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - After 1 year of employment, CXI will match up to 4%
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Auto-ApplyTeller
Bank teller job in Boston, MA
Part-Time Teller (Charlestown)
The Cooperative Bank (TCB) is currently recruiting for a Part-Time Teller at our Charlestown location! We are looking for an individual who is passionate about customer service and enjoys working in a dynamic and friendly environment! We are looking for a commitment of up to 29 hours per week, covering Saturdays on a rotation. The candidate must have reliable transportation and must have flexibility covering our branches as needed.
Overview:
You will be responsible for accurately processing a variety of financial transactions while serving as an effective source of information for our customers. Your role is crucial in providing friendly, professional, confidential, and efficient assistance to ensure a positive customer experience and minimize wait times.
Responsibilities:
Accurately process financial transactions, including deposits, withdrawals, and payments
Provide friendly and professional service to customers, ensuring their needs are met
Maintain confidentiality and security of customer information
Handle customer inquiries and provide relevant information about TCB's products and services
Requirements:
High school degree or GED required
Cash handling and customer service experience is strongly preferred
Attention to detail and ability to process transactions accurately
Prior banking experience is a plus
Compensation
$20.00 an hour
Our Commitment to Diversity, Equity, Inclusion and Belonging
At The Cooperative Bank, we are committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. The Cooperative Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you need assistance or accommodation completing the employment application, please contact us at *************************** and we will gladly assist you.
Auto-ApplyTeller - Part Time 12.5 Hours (Wakefield)
Bank teller job in Wakefield, MA
Starting Rate: $20.00
Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.
Major Responsibilities:
Following established policies and procedures, performs routine teller duties:
Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
Cash checks for customers and non-customers
Process and properly record the sale of monetary instruments (i.e., official bank checks)
Process foreign currency purchases and sales
Redeem savings bonds
Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
Process various types of loan payments and credit card cash advances
Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
Other duties as required
Qualifications:
Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
Individual should be a self-starter and be technically literate.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
High school or equivalent required.
1-2 years teller experience or cash handling experience
Working Conditions:
Must be able to remain in a stationary position for long durations of time without a break.
Incumbent must be able to transport items weighing 15 pounds or more.
Schedule: Saturday Required
Auto-ApplyTeller
Bank teller job in Natick, MA
It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested.
Responsibilities
Customer Experience- Develops an understanding of customers' needs and expectations, and offers products and services that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate.
Operational Excellence- Ensures quality and accuracy of work. Demonstrates sound technical knowledge, including of Bank products, services and technology services. Stays informed of and adheres to alerts, procedures and policies. Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance. Complies with all Bank policies including those pertaining to confidentiality, email, and others.
Teamwork- Is an engaged member of the branch team; steps up as needed to accomplish team objectives. Supports the branch supervisors in implementing Bank policies, procedures and initiatives and creating a positive work environment.
Credibility- Follows through on tasks and assignments, manages time and priorities effectively and demonstrates flexibility. Expresses ideas well and clearly; uses professional written, verbal and electronic communications. Supports branch, division and Bank's strategic goals.
Decision Making- Understands and complies with Bank policies and procedures. Is aware of potential risks and alerts branch supervisors as appropriate. Brings requests for exceptions to branch supervisors as appropriate. Recognizes warning signs of fraud and escalates appropriately.
Miscellaneous- Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Performs other related and unrelated duties as required.
Requirements
Education
High School Diploma or its equivalent, or currently enrolled is required
Work Experience
3-6 months banking or retail cash handling experience is preferred
Knowledge, Skills, and Abilities
Strong customer service, interpersonal and organizational skills desired.
Must possess knowledge of basic math principles and be able to perform basic mathematical procedures.
Must possess intermediate technology skills, including knowledge of Microsoft Office.
Must be able to work extended and weekend hours.
Scheduling and work location flexibility required.
Must be able to stand for extended periods of time and lift 25 pounds.
Expected Pay Range From: $36,010To: $46,219
The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
Auto-ApplyTeller - Raynham - Part Time
Bank teller job in Raynham, MA
Who We Need: We're looking for someone with positive vibes, and a willingness to help others. A team player with an innovative mindset, who likes to think outside the box. Who We Are: First Citizens' is committed to providing team members with the ability to create their own unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you're looking to make a difference and be part of something bigger, this may just be the place for you!
Qualifications
What You'll Do:
As a Member Advocate, you will provide a positive member experience and assist in various branch activities, to help members of the community achieve financial freedom! There is no list of products to sell - simply advocating for our members while providing support to our internal and external communities.
What We Require:
First Citizens' believes training and learning are always possible when you have a can-do attitude. All we ask is that you have the desire to help others and our community. The rest, we can figure out together.
What We Offer:
* Supportive & Collaborative Work Environment
* Opportunities for Learning & Development
* Continuing Education & Tuition Assistance
* Employee Assistance Program
* Work-Life Balance
* 401K Program (Fully Vested - 5% Company Match)
* Volunteer Time Off
* Health Insurance
Working Conditions
The work environment characteristics described here are representative of those the team member encounters while performing the essential functions of this job.
Physical Demands Efforts
This function requires moderate standing, walking and sitting. Will be sitting while performing computer data entry functions. Position does not involve climbing or crawling but may on occasion kneel/squat. Requires lifting and moderate carrying of items up to 25 pounds such as a bankers box. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer.
Mental & Visual Demands
Specific vision abilities required by this job include: close vision and ability to adjust focus.
Work Environment
This position typically works in an office environment. Noise is moderate and typical of conversations and office equipment.
Americans with Disabilities Act
First Citizens Federal Credit Union complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. The company will provide reasonable accommodations that do not cause an undue hardship.
Additional Notes
* Nothing in this restricts managements right to assign or reassign duties and responsibilities to this job at any time.
* This job description is subject to change at any time.
#on-site
Part Time Teller
Bank teller job in Boston, MA
Job DescriptionDescription:
Part time Teller
The Teller provides various transaction processing to member accounts within the limitations of established policies and procedures.
Travel is required to other locations and employees must be able to work flexible schedules to meet the needs of each branch location. Reliable transportation is also required. This part-time position is up to 24 hours per week, in various locations.
RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Responsible for providing various transactions to member accounts including:
Deposit transactions
Withdrawal transactions
Account transfers
Payment transactions
Mail transactions
Money order/Bank check issuance
Check cashing
Maintain cash securely and within prescribed limits.
Assist members with questions and problems. When appropriate, escalate problem situations to supervisor.
Be attentive to the needs of the member and to their presence in the lobby.
Greet members in a courteous and helpful manner, addressing them by name whenever possible.
Maintain confidentiality of member records and relationships.
Perform duties in compliance with various regulations.
Settle transactional activity on a daily basis.
Compliance with Bank Secrecy Act, OFAC and USA Patriot Act including accurate completion of CTR, Monetary instrument log, and reporting of suspicious activity to supervisor.
Knowledge/Skills/Experience
· Ability to accurately work with figures
· Proficient in the use of computers and other office equipment.
· Ability to take direction
· Well organized with good concentration skills.
Education/Certifications/Licenses
· High school diploma or equivalent
Physical Demands/Conditions Required
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.
*Must be able to work rotating schedule of Monday through Saturday
DIRECT REPORTS / SUPERVISION
*No Direct Reports/Supervision
Perform other related duties as requested or assigned.
Requirements:
Knowledge/Skills/Experience
Ability to accurately work with figures
Proficient in the use of computers and other office equipment.
Ability to take direction
Well organized with good concentration skills.
Education/Certifications/Licenses
High school diploma or equivalent
Physical Demands/Conditions Required
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.
*Must be able to work rotating schedule of Monday through Saturday
DIRECT REPORTS / SUPERVISION
*No Direct Reports/Supervision
Credit Solutions Associate (AVP) - Growth & Middle Market Technology Banking
Bank teller job in Boston, MA
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary:
The Growth and Middle-Market Technology Banking team at MUFG covers the most exciting venture backed, private equity owned and publicly traded technology companies in the world. They support pre-IPO growth and middle-market public companies in the innovation ecosystem by evaluating, structuring and underwriting loan facilities and other credit exposures.
We are seeking an Associate (AVP) level individual, who will be supporting Growth & Middle Market Credit Solutions transaction origination and credit analysis efforts. This includes assessing risk factors associated with each credit, determining appropriate risk ratings based on established policies and guidelines, underwriting, loan structuring, navigating the credit approval process, and managing the credit exposure within portfolios.
Primary responsibilities:
* Work within a deal team environment to support the credit analysis and portfolio management of the Growth and Middle Market Credit Solutions business unit
* Provide support for evaluating, structuring and negotiating terms and credit agreements with clients
* Support the preparation of detailed credit analyses and required credit applications in accordance with internal policies and regulatory guidance, including the evaluation of company-specific, industry, and regulatory risks
* Support the VPs in diligence calls and pitches with Technology clients and prospects
* Assume accountability for delivery and execution for defined portfolio
* Understand and maintain knowledge of industries represented in portfolio, including technical aspects and regulatory issues utilizing internal and external sources
* Provide oversight of facility closing procedures including both operations and documentation
* Support communication with the credit approval division to ensure alignment of risk strategy and policy
* Ensure compliance with policy and regulatory requirements
Skills & Experience:
* Ideally a bachelor's degree in business, finance, economics or equivalent work experience
* 3-5 years of work experience in a financial institution, accounting firm, rating agency or equivalent credit risk related function analyzing corporate borrowers' risk and credit profiles
* Strong financial spreading and modeling skills
* Knowledge of accounting and corporate finance principles
* Team player who will roll up their sleeves to deliver seamless execution
* Strong written, verbal, and interpersonal skills
* Strong time management and organizational skills
* Attention to detail
* Skilled in Microsoft Word, Power Point, and Excel
Compensation & Benefits:
The typical base pay range for this role is between $135k - $170k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
Auto-ApplyTeller II (Waltham, MA)
Bank teller job in Waltham, MA
Job Description
Join Our Team as a Teller II Location: Waltham, MA | Full-Time
Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We're looking for a dedicated and motivated individual to provide exceptional service to our Waltham members, helping them navigate our wide range of Credit Union products and services. As a Teller II, you'll handle a variety of transactions, from deposits to loan payments, while building lasting relationships with members. Your goal will be to provide top-tier service, uncovering their needs, and guiding them toward the best solutions we offer. If you're a great communicator, enjoy helping others, and are excited about joining a thriving team, we want to hear from you!
Why You'll Love Working Here
A collaborative team culture where your contributions matter
Ongoing training and career development opportunities
Competitive pay, benefits, and the chance to grow with a supportive organization
The satisfaction of making a real difference in your community every day
What You'll Be Doing (Your Responsibilities)
Processes a wide variety of transactions for members including, but not limited to: deposits, withdrawals, loan payments, payroll adjustments, bank checks, gift cards, VISA cash advances, IRA deposits/withdrawals in accordance with established Credit Union policies and procedures.
Consistently develops potential new business by uncovering clues and needs during interactions with members, presenting the benefits of those products/services and referring the member to the appropriate CU partner for fulfillment. Provides the highest quality member service by listening, communication, and referring members to appropriate personnel as necessary to meet quarterly goals.
Uses sound judgement and interpersonal skills to effectively assist members.
Maintains and balances a backup cash vault, if assigned by Branch Manager.
Assists in training new Tellers.
Participates in opening and closing the branch.
Interacts with members and staff on a daily basis in prompt, effective and professional manner.
Balances cash drawer and makes settlement of the day's activities in accordance with Credit Union policies and procedures.
Ensures that cash limits are consistently followed as per established Credit Union procedures, cash is kept secure at all times and locked in the vault each night.
Assists members with accessing their safe deposit boxes.
Answers telephones, provides information and/or directs caller to appropriate department/employee.
Assists in opening the night depository and logs deposits as needed.
Participates in balancing ATM, under dual control, as necessary.
Adheres to all aspects of the Credit Union Bank Secrecy Act policy and procedures.
Ability to work some Saturdays during the month and occasionally provides temporary coverage in alternate locations for an unplanned absence situation.
Works towards achieving sale/service goals by attending department meetings, on-on-one meetings, and product knowledge and selling skills training on an ongoing basis.
Performs additional duties as requested.
What We're Looking For (Your Qualifications)
Minimum of high school diploma or equivalent is required.
One year of previous teller experience preferred with a satisfactory balancing record.
Basic math skills; familiarity with keyboard/personal computer; customer/member service skills; effective written and verbal communication/interpersonal skills and data entry skills required.
Strong desire to work with the general public.
Flexibility of work hours and proven reliability/dependability required.
Must have a valid drivers license for coverage of retail branches.
Bilingual preferred.
Associate, Startup Banking, Middle Market Banking & Specialized Industries
Bank teller job in Boston, MA
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will have the opportunity to work both independently and as part of a team to introduce our comprehensive solutions to clients. In your role as a Banker Associate, you will be instrumental in helping us cover new prospects, deepen existing client relationships, complete portfolio reviews, and build market share. You will promote both internal and external client dialogue, and will be expected to have a deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. As a key player in our multinational team, you will work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core. We value your interest in cross border businesses, cultural sensitivity, commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Startup Banking team is part of J.P. Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group. In this role you will be the focal point of ongoing relationship management with the world's most innovative companies. We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
3+ years in a similar banking, venture, credit or treasury role
Outstanding professional reputation and integrity
Strong leadership skills required
Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
Bachelor's degree preferred
Superior knowledge of the market dynamics and its business environment preferred
Excellent problem solving, oral, and written communication skills
Auto-ApplyTeller/PT 30 hours/Onsite/Nashua
Bank teller job in Nashua, NH
include, but are not limited to:
- Provide friendly, professional, personalized service to all members, using Service Strategies.
- Accurately handle money.
- Handling member account transactions with accuracy and a sense of urgency
- Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner.
- Covering a wide variety of work responsibilities, filling needs when other tellers are away from their workstations including working at the drive-up window as needed.
- Promoting products and services to meet or exceed branch and company objectives; cross-selling products and services.
Qualifications:
Experience:
- Prior teller/ cash handling experience preferred.
- Customer service skills essential.
Skills:
- Good communication skills.
- Strong Computer skills.
- Sales acumen.
- Attention to detail.
- Bilingual in Spanish desired (not required).
Physical Requirements:
- Ability to stand for long periods of time.
- Ability to lift 25 pounds.
- Bending, twisting, squatting, reaching.
Education:
- High School or GED required.
Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at ************ for other options to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Auto-ApplyFull Time Teller
Bank teller job in Quincy, MA
Quincy Credit Union is currently seeking a personable, patient, and service-oriented individual to join our team as a full-time teller. As a teller, you will play a crucial role in providing exceptional service to our members and assisting them with a wide range of financial transactions.
ABOUT QUINCY CREDIT UNION
We have over 80-year of history serving our members within Norfolk and Plymouth counties. People helping people is the cornerstone of our philosophy, and our mission is to provide our over 35,000 members with the best financial services possible. Our success is attributed to three driving factors: our strong volunteer board of directors and dedicated staff, the excellent service we provide to our loyal members, and our willingness to quickly adapt to industry trends. Over the years we have also continually found ways to give back to the community in which our members live.
Quincy Credit Union is not only a great place to do business, but also a great place to work. As a member of the QCU team, our staff members enjoy excellent benefits, a dynamic work environment, opportunities for internal advancement, professional development, and much more.
Responsibilities:
· Assist members with deposits, withdrawals, loan payments, and other routine transactions accurately and efficiently.
· Provide excellent customer service by greeting members warmly, addressing their inquiries, and resolving any issues or concerns in a timely manner.
· Educate members on various credit union products and services, including checking and savings accounts, loans, and electronic banking options.
· Maintain a neat and organized workstation, adhering to all security and compliance procedures.
· Collaborate with team members to achieve branch goals and promote a positive work environment.
We offer a comprehensive benefits package designed to support your health, financial well-being, and long-term career growth. Our benefits include:
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) retirement plan with a generous 10% employer contribution
Paid time off (PTO), paid holidays, and sick leave
Bonuses and performance-based incentives
Life and disability insurance
Training, certifications, and tuition reimbursement
Career advancement opportunities
Requirements
High school diploma or equivalent.
Previous customer service experience preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and accuracy.
Ability to multitask and work efficiently in a fast-paced environment.
Basic computer proficiency.
Willingness to learn and adapt to new processes and procedures.
Availability to work 1-2 Saturdays a month.
Quincy Credit Union is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We believe in fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to succeed.
Salary Description $17.00 - $21.24 DOE
Teller I
Bank teller job in Londonderry, NH
Under the direction of the Member Experience Supervisor, the Teller I is responsible for providing excellent customer service and handling routine financial transactions such as deposits, withdrawals, and payments accurately and efficiently and referring products and services to members.
Key Responsibilities
* Process customer transactions, including deposits, withdrawals, and payments.
* Maintain and balance a cash drawer daily.
* Assist customers with account inquiries and provide information on bank products and services.
* Ensure security protocols to mitigate risk are followed.
* Refer customers to appropriate bank personnel for more complex issues or services.
* Follow bank policies and procedures to ensure compliance with regulations.
* Promote and cross-sell bank products and services to meet customer needs.
* Maintain a clean and organized work environment.
* Provide exceptional customer service by addressing customer needs and concerns promptly and courteously.
Core Skill Competencies
* Communication: Clear and effective communication skills, both written and verbal.
* Member Focus: Commitment to delivering exceptional member service and enhancing the member experience.
* Attention to Detail: Ensure accuracy in transactions and account handling to avoid errors and discrepancies.
* Communication Skills: Strong verbal and written communication skills to effectively interact with customers and colleagues and work as a team player.
* Mathematical Skills: Basic math skills to handle cash transactions, balance cash drawers, and perform calculations.
* Problem-Solving: Ability to identify issues and resolve customer concerns efficiently.
* Time Management: Efficiently manage time and prioritize tasks to meet customer needs and organizational goals.
* Technical Proficiency: Familiar with Microsoft Office Suite including Word, Excel, Outlook and banking software applications.
Physical Demands
* Ability to stand for extended periods during working hours.
* Manual dexterity to handle cash and operate office equipment.
* Occasional lifting and carrying of cash drawers or office supplies up to 30 pounds.
* Visual acuity to verify customer identification and transaction details.
Qualifications
* High school diploma or equivalent.
* One year cash handling or customer service experience is preferred but not required.
* Knowledge of deposit and loan products is desired
* Willing to work as a team player, take on varied assignment and work a flexible schedule, including Saturdays.
Teller I
Bank teller job in Auburn, MA
Teller I
Work Schedule: Full Time, 40 hours per week, including rotating Saturday shifts: 8:30am-12:15pm
Summary : Reports to the AVP/Branch Mgr. but is also supervised by the Assistant Branch Mgr. or assignee. The Teller I is responsible for receiving deposits and withdrawals from members' accounts, understanding and properly implementing funds verification and availability procedures, processing loan payments, cashing checks, and transacting MCU Other Services provided (e.g., Money Orders, MCU Official Checks, traveler's checks). Additionally, the Teller I complies with the Banking Security Act [BSA] requirements, reconciles cash and daily transactions, and completes other duties as assigned, of which include, but are not limited to: ATM proof, coin machine, safe deposit access, and signature card filing.
Essential Functions and Activities :
Receives deposits to and withdrawals from members' accounts accurately.
Verifies ownership of accounts and of checks accepted for deposit or negotiation.
Verifies availability of funds and uses proper check holds as determined by policy.
Processes New Account deposits and accounts according to MCU policy and procedure.
Posts payments and payoffs to consumer loans.
Responds to computer downtime by working with off-line procedures and re-entry.
Fully utilizes Credit Union's computer capabilities.
Transacts other services offered according to procedure, including Money Orders, MCU Official checks, travelers' checks, cash advances, coin, and others as required.
Reconciles cash and daily work to computer totals. Assists with branch proof.
Is accountable for maintaining a secure teller station and line in accordance with Credit Union security policy.
Is accountable for all relevant security, BSA, retail, and related policy and procedure as required in the scope of the job including SAR, OFAC, CTR, and confidentiality.
Provides a positive, professional environment for co-workers and members alike.
Other duties as assigned.
Education, Knowledge, and Experience :
High school diploma or G.E.D. required.
Typing and adding machine skills.
General understanding of math, computers, and Microsoft Office applications.
Working at Millbury Federal Credit Union
MCU places strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits to eligible employees which include competitive salary, 11 paid federal holidays, vacation, sick and personal paid time off, health, dental, vision, life and disability insurance, tuition assistance, 401(k) retirement plan, profit sharing, and an annual bonus to qualified employees. We offer a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth.
If you share a passion for the community you work in, you just may be a great fit at MCU.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO / AA Employer
Auto-ApplyPart Time (20 Hours) Associate Banker, Chinatown Boston Branch, Boston, MA Bilingual Mandarin Required
Bank teller job in Boston, MA
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Reading and speaking in both English and Mandarin fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
Auto-ApplyBanking Associate
Bank teller job in Boston, MA
Hours: 30 Pay Details: $23.75 - $31.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Depth & Scope:
* Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
* Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
* Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
* Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
* Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
* Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
* Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
Education & Experience:
* High school diploma or GED
* 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
* Demonstrated Customer Service skills preferred
* Ability to work during operating hours to include evenings, weekends and holidays as scheduled
* Teller experience preferred
* Required to complete Teller training and part 1 of platform training upon hire
* Strong organization skills to handle multiple tasks in a fast-paced environment
* Excellent communication skills with ability to be concise, clear and consistent
* Demonstrated effective problem-solving skills
* Demonstrated ability to schedule and prioritize work
* Demonstrated ability to work independently and within deadlines
* Sound judgment in decision making and problem solving
* Proficient in Microsoft Office
* Notary License preferred
Customer Accountabilities:
* Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
* Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
* Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
* Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
* Understands and supports the Bank's customer service strategy
* Considers the impact of decisions on the well-being of TD, its customers and stakeholders
* Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
* Ensures tasks are performed within established policy and procedures
* Successfully completes all required job specific, compliance-related training
* Understands, utilizes and follows compliance/risk and control programs
* Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
* Is knowledgeable of and complies with TD Code of Conduct
Shareholder Accountabilities:
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
* Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
* Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
* Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
* Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
* Follows policy and procedure for Customer Authentication
* Acts as Dual Control agent when required
* Follows all required open/close procedures
Employee/Team Accountabilities:
* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
* the team
* Be an active participant in personal performance and development activities
* Acts as a brand champion both internally and externally
* Collaborates with team members in contributing to the success of the team and organization
* Partners as a team player
* Actively seeks opportunities to improve delivery of work with high attention to quality standards
* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
* Positively embraces change
* Adheres and participates in TD's Shared Commitments
* Models quality service at every Customer interaction
* Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
* May train and act as a mentor to newer colleagues
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCustomer Service
Bank teller job in Westminster, MA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Customer Service needs 2 years customer support experience
Customer Service needs:
Contract experience
Communication
Customer Service duties:
Update system
Interact with customers daily
Additional Information
$15/hr
3 months
Teller
Bank teller job in Pawtucket, RI
Teller Job Type: Full-Time Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community, “values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. Supports, and adheres to, the Bank's regulatory compliance objectives.
1. Provides efficient and courteous customer service. Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments; cashing checks; and redeeming U.S. Savings Bonds.
2. Receives and processes customer payments, e.g., mortgage installment, collateral loans.
3. Maintains updated knowledge of Bank's products and services. Identifies and actively follows up on customer sales opportunities and makes referrals to appropriate department in line with established targets. Provides referrals to appropriate business partners as needed.
4. Ensures the accuracy of transaction processing. Balances transactions and cash at the end of the day and participates in the branch settlement. Complies with various bank procedures as they pertain to BSA compliance and maintains various logs, records, and inventories, as prescribed by bank procedures.
5. Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.
6. Performs all duties in accordance with prescribed regulatory compliance guidelines.
7. Provides service and cross sells all products to customer in teller capacity. May process loan payoffs, as required; enters required data into computer. Provides customers with information and advice within scope of authority.
8. Performs related and unrelated duties as may be needed.
REQUIREMENTS:
High School diploma or equivalent. At least six months of teller or similar level of customer contact experience. Must be able to perform basic math procedures and have good customer service, communication, problem solving, and organizational skills. Good knowledge of the Bank's products and services. Must be able to use various types of office equipment, including computer terminal. Able to work extended or weekend hours.
INDEPENDENT ACTION:
Performs work independently within scope of established guidelines and practices. Consults with Executive management when clarification or exception to Bank policy may be required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
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