Full-time employee
The Institution for Savings is seeking a full-time Teller to work at the Bank's Topsfield Office. Qualified candidates should be friendly, flexible and professional with excellent customer service skills, proficient with computers and handling cash.
We offer an excellent benefits package including the following:
100% paid medical
100 % paid dental
100% paid vision insurance
401(k) match up to 10%,
Life insurance
Pet insurance
Disability plan
Pension plan after 2 years of service
Generous vacation and paid-time off
The Institution for Savings is an Equal Opportunity Employer. Member of FDIC. Member DIF
$29k-34k yearly est. Auto-Apply 19d ago
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Teller I - 20 hours - Bedford, MA
TDI 4.1
Bank teller job in Bedford, MA
Hours:
20
Pay Details:
$21.00 - $26.25 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
Verifies customers' identities by following customer authentication policies & procedures
Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
Adheres to safe deposit box procedures/operations and guidelines
Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
Accountable for ensuring confidential customer information is securely stored throughout the day
Understands the importance of and follows dual control
Follows all security and audit measures to minimize potential loss
Utilizes bank tools and processes to detect, address and prevent fraud
Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
High school diploma or GED
6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
Ability to work during operating hours to include weekends, evenings, holidays as scheduled
Demonstrated Customer Service skills preferred
Strong organizational skills
Detail-oriented
Ability to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work -Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting -Occasional
Standing - Continuous
Walking - -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$21-26.3 hourly Auto-Apply 24d ago
Universal Teller
Mechanics Cooperative Bank 3.5
Bank teller job in New Bedford, MA
P osition: Universal Teller
Locations: New Bedford, MA Status: Part Time (25 Hours)
Provide excellent customer service to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Mechanics Cooperative Bank's policies. Responsible for identifying cross-sell opportunities and making appropriate referrals. This position requires opening, closing and Saturday shifts as well as helping at our various locations, as needed.
Key Duties & Responsibilities:
Maintain a teller cash drawer and balance at the end of each shift within bank guidelines.
Greet customers and establish a quality service environment by maintaining a friendly and courteous environment.
Refer large withdrawals and account closures to supervisory staff for retention efforts.
Process all teller transactions accurately and efficiently.
Required to participate in and support the branch's growth, by developing and deepening customer relationships.
Take ownership and address customer's concern for resolution and escalate to a supervisor when needed.
Adhere to Mechanics Cooperative Bank's standard for excellent customer service.
Ability to present features and benefits of all Bank's products and services, including Bank business partners to customers.
Responsible for adhering to all applicable Bank policies, procedures, law, and regulations.
May be required to assist other branch locations as needed.
Must have a valid driver's license, vehicle registration and automobile personal liability insurance.
Must wear a name tag which displays first and last name.
Must have possession of a mobile phone required to perform multifactor authentication on system applications and as a method of contact.
Perform additional duties as required.
Knowledge, Skills & Abilities:
Thorough knowledge of teller operations.
Cash counting abilities.
Thorough knowledge of Mechanics Cooperative Bank's products and services, including Bank business partners.
Ability to develop and deepen customer relationships by recommending appropriate products and services to customers.
Strong Compliance and Federal Regulation knowledge.
Good problem-solving and decision-making abilities.
Knowledge of basic computer functions and strong math skills.
Good oral and written communication skills.
Ability to cultivate a strong working environment by embracing team empowerment.
Must be able to lift twenty pounds.
Retail/sales experience or equivalent work experience preferred.
$34k-38k yearly est. Auto-Apply 7d ago
Teller
Bristol County Savings Bank 3.6
Bank teller job in Taunton, MA
Teller Job Type: Full-Time Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community, “values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. Supports, and adheres to, the Bank's regulatory compliance objectives.
1. Provides efficient and courteous customer service. Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments; cashing checks; and redeeming U.S. Savings Bonds.
2. Receives and processes customer payments, e.g., mortgage installment, collateral loans.
3. Maintains updated knowledge of Bank's products and services. Identifies and actively follows up on customer sales opportunities and makes referrals to appropriate department in line with established targets. Provides referrals to appropriate business partners as needed.
4. Ensures the accuracy of transaction processing. Balances transactions and cash at the end of the day and participates in the branch settlement. Complies with various bank procedures as they pertain to BSA compliance and maintains various logs, records, and inventories, as prescribed by bank procedures.
5. Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.
6. Performs all duties in accordance with prescribed regulatory compliance guidelines.
7. Provides service and cross sells all products to customer in teller capacity. May process loan payoffs, as required; enters required data into computer. Provides customers with information and advice within scope of authority.
8. Performs related and unrelated duties as may be needed.
REQUIREMENTS:
High School diploma or equivalent. At least six months of teller or similar level of customer contact experience. Must be able to perform basic math procedures and have good customer service, communication, problem solving, and organizational skills. Good knowledge of the Bank's products and services. Must be able to use various types of office equipment, including computer terminal. Able to work extended or weekend hours.
INDEPENDENT ACTION:
Performs work independently within scope of established guidelines and practices. Consults with Executive management when clarification or exception to Bank policy may be required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
VISIT OUR WEBSITE: *************************************
LINKEDIN:*************************************************************
$32k-36k yearly est. Auto-Apply 17d ago
Full Time Teller, Vinnin Square, Swampscott, MA
Banco Santander 4.4
Bank teller job in Swampscott, MA
Full Time Teller, Vinnin Square, Swampscott, MACountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
Process transactions, including deposits, withdrawals, and transfers.
Handle cash and maintain accurate cash drawer balances.
Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
Recognize opportunities and cross-sell bank products to deepen customer relationships.
Engage customers and leverage digital tools to educate them on self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area, to create a welcoming environment for customers.
Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma, GED: or equivalent work experience - Required.
6+ Months Cash Handling experience - Required.
6+ Months Demonstrated customer service experience - Required.
Excellent customer service skills and a passion for helping others.
Ability to identify and escalate concerns of risk to appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfortable in using digital tools and technology to enhance customer engagement.
Energetic, organized and able to multi-task in a fast-paced, changing environment.
Understands the necessity and value of accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$30k-47k yearly Auto-Apply 9d ago
Teller
Eastern Bank 4.6
Bank teller job in Brockton, MA
Starting Rate: $20.00
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.
Major Responsibilities:
Following established policies and procedures, performs routine teller duties:
Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
Cash checks for customers and non-customers
Process and properly record the sale of monetary instruments (i.e., official bank checks)
Process foreign currency purchases and sales
Redeem savings bonds
Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
Process various types of loan payments and credit card cash advances
Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
Other duties as required
Qualifications:
Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
Individual should be a self-starter and be technically literate.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
High school or equivalent required.
1-2 years teller experience or cash handling experience
Working Conditions:
Must be able to remain in a stationary position for long durations of time without a break.
Incumbent must be able to transport items weighing 15 pounds or more.
$20 hourly Auto-Apply 8d ago
Teller
Florence Bank
Bank teller job in West Springfield Town, MA
Are you looking for an employer that provides a generous PTO package and benefits upon hire, and focuses on advancement opportunities? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all!
At Florence Bank, we offer:
Competitive salary
Generous paid time off
Paid holidays
Dynamic work culture
Fun work environment
Weekly pay schedule
401K plan with dollar-for-dollar match
Profit sharing bonus after two full calendar years of employment
We are currently seeking candidates to join our exceptional team for the following position:
Job Title: Teller Location: West Springfield Office
Salary Range: $17.80 to $22.54*Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay.
Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality.
Essential Functions:
Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program.
Consistently meet expectations of teamwork, punctuality and regular, reliable attendance.
Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer.
Cashes checks for customers and makes withdrawals after verifying signature identity and account balances.
Accepts all types of loan payments and enters information into the computer appropriately.
Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual.
Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets.
Balances cash daily and searches for outages, when necessary.
Processes foreign currency purchases and sales.
Makes a concentrated effort to resolve customer problems at every opportunity.
Works with co-workers to ensure efficient operation of the teller line.
Participates in the balancing of ATMs.
Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy.
Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions.
Provides support to all branches as required by staffing needs.
Other Responsibilities: Assumes additional responsibilities, as requested.
Education, Experience, and Skills Required:
The following skills, experience, or background are necessary (with or without accommodation) for this position.
High school diploma or GED required; additional college courses or CFT classes preferred.
Experience in a customer service-related position.
Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience.
Strong communication and interpersonal skills.
Strong aptitude in math and figure work.
Prior PC experience.
Previous cash handling experience preferred.
Physical Demands/Conditions Requirements:
General office environment.
Stands for an extended period of time (up to 7.5 hours per day).
Counts cash/coin for an extended period of time (up to 6 hours per day).
Counts checks or work slips for an extended period of time (up to 2 hours per day).
Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day).
Carries bags of coin (up to 25 pounds).
Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers.
Equipment Used:
General office equipment.
All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer.
Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
$17.8-22.5 hourly Auto-Apply 7d ago
Teller
Middlesex Savings Bank 3.6
Bank teller job in Natick, MA
It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested.
Responsibilities
Customer Experience- Develops an understanding of customers' needs and expectations, and offers products and services that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate.
Operational Excellence- Ensures quality and accuracy of work. Demonstrates sound technical knowledge, including of Bank products, services and technology services. Stays informed of and adheres to alerts, procedures and policies. Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance. Complies with all Bank policies including those pertaining to confidentiality, email, and others.
Teamwork- Is an engaged member of the branch team; steps up as needed to accomplish team objectives. Supports the branch supervisors in implementing Bank policies, procedures and initiatives and creating a positive work environment.
Credibility- Follows through on tasks and assignments, manages time and priorities effectively and demonstrates flexibility. Expresses ideas well and clearly; uses professional written, verbal and electronic communications. Supports branch, division and Bank's strategic goals.
Decision Making- Understands and complies with Bank policies and procedures. Is aware of potential risks and alerts branch supervisors as appropriate. Brings requests for exceptions to branch supervisors as appropriate. Recognizes warning signs of fraud and escalates appropriately.
Miscellaneous- Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Performs other related and unrelated duties as required.
Requirements
Education
High School Diploma or its equivalent, or currently enrolled is required
Work Experience
3-6 months banking or retail cash handling experience is preferred
Knowledge, Skills, and Abilities
Strong customer service, interpersonal and organizational skills desired.
Must possess knowledge of basic math principles and be able to perform basic mathematical procedures.
Must possess intermediate technology skills, including knowledge of Microsoft Office.
Must be able to work extended and weekend hours.
Scheduling and work location flexibility required.
Must be able to stand for extended periods of time and lift 25 pounds.
Expected Pay Range From: $36,010To: $46,219
The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Life Sciences Associate Banker is for you.
As an associate banker in our Life Sciences industry, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
You will be required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
3+ years in a similar banking, venture, credit or treasury role
Outstanding professional reputation and integrity
Strong leadership skills required
Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Extensive knowledge of products and services
FINRA Series 79, 63 and Securities Industry Essentials licenses required or must obtain within 180 days of hire
Preferred Qualifications, Capabilities and Skills
Bachelor's degree preferred
Superior knowledge of the market dynamics and its business environment preferred
Excellent problem solving, oral, and written communication skills
$73k-142k yearly est. Auto-Apply 60d+ ago
Teller I
Millbury Credit Union
Bank teller job in Auburn, MA
Teller I
Work Schedule: Full Time, 40 hours per week, including rotating Saturday shifts: 8:30am-12:15pm
Summary : Reports to the AVP/Branch Mgr. but is also supervised by the Assistant Branch Mgr. or assignee. The Teller I is responsible for receiving deposits and withdrawals from members' accounts, understanding and properly implementing funds verification and availability procedures, processing loan payments, cashing checks, and transacting MCU Other Services provided (e.g., Money Orders, MCU Official Checks, traveler's checks). Additionally, the Teller I complies with the Banking Security Act [BSA] requirements, reconciles cash and daily transactions, and completes other duties as assigned, of which include, but are not limited to: ATM proof, coin machine, safe deposit access, and signature card filing.
Essential Functions and Activities :
Receives deposits to and withdrawals from members' accounts accurately.
Verifies ownership of accounts and of checks accepted for deposit or negotiation.
Verifies availability of funds and uses proper check holds as determined by policy.
Processes New Account deposits and accounts according to MCU policy and procedure.
Posts payments and payoffs to consumer loans.
Responds to computer downtime by working with off-line procedures and re-entry.
Fully utilizes Credit Union's computer capabilities.
Transacts other services offered according to procedure, including Money Orders, MCU Official checks, travelers' checks, cash advances, coin, and others as required.
Reconciles cash and daily work to computer totals. Assists with branch proof.
Is accountable for maintaining a secure teller station and line in accordance with Credit Union security policy.
Is accountable for all relevant security, BSA, retail, and related policy and procedure as required in the scope of the job including SAR, OFAC, CTR, and confidentiality.
Provides a positive, professional environment for co-workers and members alike.
Other duties as assigned.
Education, Knowledge, and Experience :
High school diploma or G.E.D. required.
Typing and adding machine skills.
General understanding of math, computers, and Microsoft Office applications.
Working at Millbury Federal Credit Union
MCU places strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits to eligible employees which include competitive salary, 11 paid federal holidays, vacation, sick and personal paid time off, health, dental, vision, life and disability insurance, tuition assistance, 401(k) retirement plan, profit sharing, and an annual bonus to qualified employees. We offer a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth.
If you share a passion for the community you work in, you just may be a great fit at MCU.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO / AA Employer
$32k-38k yearly est. Auto-Apply 45d ago
Teller I
Millbury Federal Credit
Bank teller job in Auburn, MA
Teller I
Work Schedule: Full Time, 40 hours per week, including rotating Saturday shifts: 8:30am-12:15pm
Summary : Reports to the AVP/Branch Mgr. but is also supervised by the Assistant Branch Mgr. or assignee. The Teller I is responsible for receiving deposits and withdrawals from members' accounts, understanding and properly implementing funds verification and availability procedures, processing loan payments, cashing checks, and transacting MCU Other Services provided (e.g., Money Orders, MCU Official Checks, traveler's checks). Additionally, the Teller I complies with the Banking Security Act [BSA] requirements, reconciles cash and daily transactions, and completes other duties as assigned, of which include, but are not limited to: ATM proof, coin machine, safe deposit access, and signature card filing.
Essential Functions and Activities :
Receives deposits to and withdrawals from members' accounts accurately.
Verifies ownership of accounts and of checks accepted for deposit or negotiation.
Verifies availability of funds and uses proper check holds as determined by policy.
Processes New Account deposits and accounts according to MCU policy and procedure.
Posts payments and payoffs to consumer loans.
Responds to computer downtime by working with off-line procedures and re-entry.
Fully utilizes Credit Union's computer capabilities.
Transacts other services offered according to procedure, including Money Orders, MCU Official checks, travelers' checks, cash advances, coin, and others as required.
Reconciles cash and daily work to computer totals. Assists with branch proof.
Is accountable for maintaining a secure teller station and line in accordance with Credit Union security policy.
Is accountable for all relevant security, BSA, retail, and related policy and procedure as required in the scope of the job including SAR, OFAC, CTR, and confidentiality.
Provides a positive, professional environment for co-workers and members alike.
Other duties as assigned.
Education, Knowledge, and Experience :
High school diploma or G.E.D. required.
Typing and adding machine skills.
General understanding of math, computers, and Microsoft Office applications.
Working at Millbury Federal Credit Union
MCU places strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits to eligible employees which include competitive salary, 11 paid federal holidays, vacation, sick and personal paid time off, health, dental, vision, life and disability insurance, tuition assistance, 401(k) retirement plan, profit sharing, and an annual bonus to qualified employees. We offer a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth.
If you share a passion for the community you work in, you just may be a great fit at MCU.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO / AA Employer
$32k-38k yearly est. Auto-Apply 45d ago
Full Time Teller
Quincy Credit Union
Bank teller job in Quincy, MA
Quincy Credit Union is currently seeking a personable, patient, and service-oriented individual to join our team as a full-time teller. As a teller, you will play a crucial role in providing exceptional service to our members and assisting them with a wide range of financial transactions.
ABOUT QUINCY CREDIT UNION
We have over 80-year of history serving our members within Norfolk and Plymouth counties. People helping people is the cornerstone of our philosophy, and our mission is to provide our over 35,000 members with the best financial services possible. Our success is attributed to three driving factors: our strong volunteer board of directors and dedicated staff, the excellent service we provide to our loyal members, and our willingness to quickly adapt to industry trends. Over the years we have also continually found ways to give back to the community in which our members live.
Quincy Credit Union is not only a great place to do business, but also a great place to work. As a member of the QCU team, our staff members enjoy excellent benefits, a dynamic work environment, opportunities for internal advancement, professional development, and much more.
Responsibilities:
· Assist members with deposits, withdrawals, loan payments, and other routine transactions accurately and efficiently.
· Provide excellent customer service by greeting members warmly, addressing their inquiries, and resolving any issues or concerns in a timely manner.
· Educate members on various credit union products and services, including checking and savings accounts, loans, and electronic banking options.
· Maintain a neat and organized workstation, adhering to all security and compliance procedures.
· Collaborate with team members to achieve branch goals and promote a positive work environment.
We offer a comprehensive benefits package designed to support your health, financial well-being, and long-term career growth. Our benefits include:
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) retirement plan with a generous 10% employer contribution
Paid time off (PTO), paid holidays, and sick leave
Bonuses and performance-based incentives
Life and disability insurance
Training, certifications, and tuition reimbursement
Career advancement opportunities
Requirements
High school diploma or equivalent.
Previous customer service experience preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and accuracy.
Ability to multitask and work efficiently in a fast-paced environment.
Basic computer proficiency.
Willingness to learn and adapt to new processes and procedures.
Availability to work 1-2 Saturdays a month.
Quincy Credit Union is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We believe in fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to succeed.
Salary Description $17.00 - $21.24 DOE
$32k-38k yearly est. 34d ago
Teller I- Full Time
Greenfield Savings
Bank teller job in Greenfield Town, MA
Full-time, including Saturdays- Turners Falls
A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.
Essential Job Responsibilities
Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
Identify a customer's need for additional services, transferring them to the appropriate staff
Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
Works with branch leadership on relationship-based selling skills
Contributes to building a positive team environment
Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing
Additional responsibilities, as needed by office, will be assigned by manager
Desired Experience & Skills
An individual eager to learn the sales process
Exceptional interpersonal and communication (written and oral) skills
Ability to perform simple math such as addition, subtraction, multiplication, and division
Able to lift up to 20lbs
High School Diploma or equivalent
Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.
$32k-38k yearly est. Auto-Apply 44d ago
Part Time (30 Hours) - Associate Banker - (New Build) - Wayland, MA
Jpmorgan Chase & Co 4.8
Bank teller job in Wayland, MA
JobID: 210694404 JobSchedule: Part time JobShift: Variable Base Pay/Salary: Wayland,MA $22.50-$27.60 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
$31k-81k yearly est. Auto-Apply 27d ago
Banking Associate - Great Barrington
TD Bank 4.5
Bank teller job in Great Barrington, MA
Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Depth & Scope:
* Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
* Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
* Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
* Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
* Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
* Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
* Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
Education & Experience:
* High school diploma or GED
* 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
* Demonstrated Customer Service skills preferred
* Ability to work during operating hours to include evenings, weekends and holidays as scheduled
* Teller experience preferred
* Required to complete Teller training and part 1 of platform training upon hire
* Strong organization skills to handle multiple tasks in a fast-paced environment
* Excellent communication skills with ability to be concise, clear and consistent
* Demonstrated effective problem-solving skills
* Demonstrated ability to schedule and prioritize work
* Demonstrated ability to work independently and within deadlines
* Sound judgment in decision making and problem solving
* Proficient in Microsoft Office
* Notary License preferred
Customer Accountabilities:
* Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
* Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
* Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
* Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
* Understands and supports the Bank's customer service strategy
* Considers the impact of decisions on the well-being of TD, its customers and stakeholders
* Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
* Ensures tasks are performed within established policy and procedures
* Successfully completes all required job specific, compliance-related training
* Understands, utilizes and follows compliance/risk and control programs
* Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
* Is knowledgeable of and complies with TD Code of Conduct
Shareholder Accountabilities:
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
* Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
* Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
* Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
* Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
* Follows policy and procedure for Customer Authentication
* Acts as Dual Control agent when required
* Follows all required open/close procedures
Employee/Team Accountabilities:
* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
* the team
* Be an active participant in personal performance and development activities
* Acts as a brand champion both internally and externally
* Collaborates with team members in contributing to the success of the team and organization
* Partners as a team player
* Actively seeks opportunities to improve delivery of work with high attention to quality standards
* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
* Positively embraces change
* Adheres and participates in TD's Shared Commitments
* Models quality service at every Customer interaction
* Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
* May train and act as a mentor to newer colleagues
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$22-27.8 hourly Auto-Apply 5d ago
Private Bank Associate - Trust
Bank of America 4.7
Bank teller job in Boston, MA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting all client needs including discussions and/or activities. Key responsibilities include monitoring and executing tasks required to fulfill the client service plan and meet day-to-day inquiries from the client. Job expectations include managing the execution of client service activities such as initiating and monitoring account opening and asset transfers, handling client inquiries, and coordinating with specialists and service centers to deliver an integrated service experience to the client.
Responsibilities:
Supports and facilitates personal and non-personal client requests related to banking, credit, and investment products to achieve Private Bank client experience standards, including fulfillment of client needs and expectations across all products
Partners with their team to coordinate with specialists, including trust, family office, investments, and custody officers, as well as centralized service centers to deliver an integrated service experience to the client including identifying and resolving client issues in an effective and timely manner
Adheres to the Private Bank and Enterprise risk framework and complies with regulatory and legal requirements, while assisting with the Private Bank client management process and servicing accounts and portfolios
Works with Trust Officer(s), responsible for managing a book of fiduciary/trust relationships, to meet client needs and expectations
Performs servicing and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.
Qualifications:
Minimum of 1 year of experience with a financial institution focusing on client service and sales
High net worth client service and sales experience desired
BS/BA degree in Business, Finance or Economics desired
Skills:
Account Management
Attention to Detail
Collaboration
Recording/Organizing Information
Written Communications
Active Listening
Adaptability
Customer and Client Focus
Issue Management
Prioritization
Critical Thinking
Customer Experience Improvement
Decision Making
Pipeline Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100) Pay and benefits information Pay range$28.52 - $40.29 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$28.5-40.3 hourly Auto-Apply 3d ago
Customer Service
Global Channel Management
Bank teller job in Westminster, MA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Customer Service needs 2 years customer support experience
Customer Service needs:
Contract experience
Communication
Customer Service duties:
Update system
Interact with customers daily
Additional Information
$15/hr
3 months
$15 hourly 3d ago
Teller I - Spanish Speaking Preferred - Lowell, MA (Highlands)
TDI 4.1
Bank teller job in Lowell, MA
Hours:
40
Pay Details:
$21.00 - $26.25 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
Verifies customers' identities by following customer authentication policies & procedures
Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
Adheres to safe deposit box procedures/operations and guidelines
Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
Accountable for ensuring confidential customer information is securely stored throughout the day
Understands the importance of and follows dual control
Follows all security and audit measures to minimize potential loss
Utilizes bank tools and processes to detect, address and prevent fraud
Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
High school diploma or GED
6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
Ability to work during operating hours to include weekends, evenings, holidays as scheduled
Demonstrated Customer Service skills preferred
Strong organizational skills
Detail-oriented
Ability to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work -Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting -Occasional
Standing - Continuous
Walking - -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$21-26.3 hourly Auto-Apply 56d ago
Universal Teller
Mechanics Cooperative Bank 3.5
Bank teller job in Taunton, MA
P osition: Universal Teller
Locations: Taunton, MA Status: Full Time
Provide excellent customer service to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Mechanics Cooperative Bank's policies. Responsible for identifying cross-sell opportunities and making appropriate referrals. This position requires opening, closing and Saturday shifts as well as helping at our various locations, as needed.
Key Duties & Responsibilities:
Maintain a teller cash drawer and balance at the end of each shift within bank guidelines.
Greet customers and establish a quality service environment by maintaining a friendly and courteous environment.
Refer large withdrawals and account closures to supervisory staff for retention efforts.
Process all teller transactions accurately and efficiently.
Required to participate in and support the branch's growth, by developing and deepening customer relationships.
Take ownership and address customer's concern for resolution and escalate to a supervisor when needed.
Adhere to Mechanics Cooperative Bank's standard for excellent customer service.
Ability to present features and benefits of all Bank's products and services, including Bank business partners to customers.
Responsible for adhering to all applicable Bank policies, procedures, law, and regulations.
May be required to assist other branch locations as needed.
Must have a valid driver's license, vehicle registration and automobile personal liability insurance.
Must wear a name tag which displays first and last name.
Must have possession of a mobile phone required to perform multifactor authentication on system applications and as a method of contact.
Perform additional duties as required.
Knowledge, Skills & Abilities:
Thorough knowledge of teller operations.
Cash counting abilities.
Thorough knowledge of Mechanics Cooperative Bank's products and services, including Bank business partners.
Ability to develop and deepen customer relationships by recommending appropriate products and services to customers.
Strong Compliance and Federal Regulation knowledge.
Good problem-solving and decision-making abilities.
Knowledge of basic computer functions and strong math skills.
Good oral and written communication skills.
Ability to cultivate a strong working environment by embracing team empowerment.
Must be able to lift twenty pounds.
Retail/sales experience or equivalent work experience preferred.
$34k-38k yearly est. Auto-Apply 7d ago
Teller
Bristol County Savings Bank 3.6
Bank teller job in Taunton, MA
Position: Teller Job Type: Full-Time Location: Taunton, MA Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community, “values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people. PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. Supports, and adheres to, the Bank's regulatory compliance objectives.
1. Provides efficient and courteous customer service. Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments; cashing checks; and redeeming U.S. Savings Bonds.
2. Receives and processes customer payments, e.g., mortgage installment, collateral loans.
3. Maintains updated knowledge of Bank's products and services. Identifies and actively follows up on customer sales opportunities and makes referrals to appropriate department in line with established targets. Provides referrals to appropriate business partners as needed.
4. Ensures the accuracy of transaction processing. Balances transactions and cash at the end of the day and participates in the branch settlement. Complies with various bank procedures as they pertain to BSA compliance and maintains various logs, records, and inventories, as prescribed by bank procedures.
5. Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.
6. Performs all duties in accordance with prescribed regulatory compliance guidelines.
7. Provides service and cross sells all products to customer in teller capacity. May process loan payoffs, as required; enters required data into computer. Provides customers with information and advice within scope of authority.
8. Performs related and unrelated duties as may be needed.
REQUIREMENTS: High School diploma or equivalent. At least six months of teller or similar level of customer contact experience. Must be able to perform basic math procedures and have good customer service, communication, problem solving, and organizational skills. Good knowledge of the Bank's products and services. Must be able to use various types of office equipment, including computer terminal. Able to work extended or weekend hours.
INDEPENDENT ACTION: Performs work independently within scope of established guidelines and practices. Consults with Executive management when clarification or exception to Bank policy may be required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.
EEO STATEMENT: Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS: 401(k) Employee PensionPaid Time Off (PTO) Parental LeaveTuition Reimbursement
Begins first of the month following date of hire: Medical, Dental, VisionCritical Illness Insurance Disability insurance including LIFE, Long-term disability Employee Assistance ProgramFlexible Spending AccountDependent Care AccountHealth Savings Account
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