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Bank teller jobs in North Little Rock, AR

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  • Customer Service Quality Assurance Spec II

    ASM Research, An Accenture Federal Services Company

    Bank teller job in Little Rock, AR

    Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $24.1 hourly 22d ago
  • Teller

    Arkansas Federal Credit Union 4.0company rating

    Bank teller job in Little Rock, AR

    Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work. What we offer… Earn up to $19/hr with experienced candidates able to earn even more! NO Weekends! Opportunity to make a difference in the lives of our members, team & communities Learning and development opportunities Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees Medical, dental, vision & life insurance Long- & short-term disability 401(k) with employer match plus additional pension plan at $0 cost to employee Tuition reimbursement 4 weeks paid time off plus 11 paid holidays in the first year Advancement opportunities Arkansas Federal Credit Union membership The role… As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success. Build positive relationships and earn member trust to retain long-term connections Efficiently manage teller transactions, including deposits, withdrawals and payments Responsible for understanding Arkansas Federal products and services in order to enhance member experience Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives To succeed, you are... Friendly, conversational and trustworthy Technologically proficient Passionate and sincerely concerned for others Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience Educated with at least a high school diploma or equivalent EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $19 hourly Auto-Apply 7d ago
  • Teller

    Job Listingsarkansas Federal Credit Union

    Bank teller job in Little Rock, AR

    Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work. What we offer… Earn up to $19/hr with experienced candidates able to earn even more! NO Weekends! Opportunity to make a difference in the lives of our members, team & communities Learning and development opportunities Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees Medical, dental, vision & life insurance Long- & short-term disability 401(k) with employer match plus additional pension plan at $0 cost to employee Tuition reimbursement 4 weeks paid time off plus 11 paid holidays in the first year Advancement opportunities Arkansas Federal Credit Union membership The role… As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success. Build positive relationships and earn member trust to retain long-term connections Efficiently manage teller transactions, including deposits, withdrawals and payments Responsible for understanding Arkansas Federal products and services in order to enhance member experience Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives To succeed, you are... Friendly, conversational and trustworthy Technologically proficient Passionate and sincerely concerned for others Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience Educated with at least a high school diploma or equivalent EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $19 hourly Auto-Apply 8d ago
  • Language Services Associate

    Cayuse Holdings

    Bank teller job in Little Rock, AR

    **The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. The candidate mustreside in the following locationsthat are close to our clients as periodic visits may be required. **Dallas, TX, Portland, OR, Alameda, CA, Phoenix, AZ or State of Washington** **Responsibilities** **Key Responsibilities** + Receive and manage incoming interpretation and translation requests. + Assign qualified language professionals based on language, specialization, and availability. + Monitor task progress and ensure timely delivery of services. + Maintain clear and consistent communication with clients and interpreters/translators. + Assist in maintaining an up-to-date database of language professionals, including certifications and availability. + Track performance metrics and ensure compliance with service standards. + Identify gaps in language coverage and assist in recruitment efforts. + Guide new clients through onboarding, including service setup and expectations. + Provide responsive support and troubleshoot service issues. + Collect feedback and collaborate with internal teams to improve client experience. + Travel to client sites for consultations, presentations, and relationship-building. + Promote language services and identify upselling opportunities. + Represent the company at industry events and networking opportunities. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience). + 2+ years of experience in resource management, scheduling, or client services (language services preferred). + Strong organizational and multitasking skills. + Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience. + Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships. + Familiarity with industry-specific platforms related to language services or translation management. + Proven ability to manage and allocate resources effectively under time-sensitive conditions. + Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** · Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. · Exceptional verbal and written communication skills. · Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. · Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. · Must be self-motivated and able to work well independently as well as on a multi-functional team. · Ability to handle sensitive and confidential information appropriately · Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications:** · Multilingual abilities are a plus **Reports to: Language Services Program Manager** **Working Conditions** · Professional remote office environment. · Occasional travel required for onsite client visits · Must be physically and mentally able to perform duties extended periods of time. · Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. · Must be able to establish a productive and professional workspace. · Must be able to sit for long periods of time looking at computer screen. · May be asked to work a flexible schedule which may include holidays. · May be asked to travel for business or professional development purposes. · May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. **Pay Range** USD $60,000.00 - USD $75,000.00 /Yr. Submit a Referral (**************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103641_ **Category** _Language Services_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $60k-75k yearly 55d ago
  • Teller II

    Home Bancshares, Inc. 4.0company rating

    Bank teller job in Little Rock, AR

    The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers. 2. Sets up, closes and balances teller station. 3. Records sales of monetary instruments. 4. Maintains neat and well stocked teller area. 5. Cross sells bank products and services. 6. Follows limits established for protection of customer accounts and bank safety and soundness. 7. Adheres to bank policies and procedures. 8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned. 9. Assists with proper scanning of bank documents and proof work. 10. Exercise judgment when applying holds and making check cashing decisions. 11. Cross train to be available to open basic new consumer accounts. 12. Adheres to work schedule. Must be flexible in availability for work schedule. 13. Maintains positive, friendly and professional attitude and appearance. 14. Performs miscellaneous duties as assigned. 15. Completed required BSA/AML and other required compliance training as assigned. 16. Lift coin bags up to 50 lbs. 17. The ability to work in a constant state of alertness and in a safe manner. 18. May be required to work an alternative location within the region or market. This duty is performed as needed. 19. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION * Must have a high school diploma or general education degree (GED) * Must have 12 to 18 months related experience and/or training * Must be able to effectively communicate information and respond to questions in person-to-person and small group situations * Must have basic math skills and 10-key * Must be able to maintain a positive, friendly and professional attitude and appearance * May be required to work an alternative location within the region or market
    $25k-29k yearly est. 31d ago
  • Full Time Teller

    UARK Federal Credit Union

    Bank teller job in Little Rock, AR

    UARK Federal Credit Union is seeking a full-time energetic professional to join our team. This individual will process financial transactions from the teller line. Primary Responsibilities Ensure policies and procedures are understood and executed properly. Process routine transactions Balance teller drawer at the end of each day Answer telephone Requirements Minimal banking/financial service experience is preferred. Basic computer skills Excellent communications skills (both written and verbal) Stellar customer service skills Ability to work with money transactions with high degree of accuracy. Benefits UARK offers excellent pay and benefits including 401K (employer contribution is above industry standard), low-cost health insurance, dental and vision.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Licensed Insurance Customer Service

    Don Barrow-State Farm Agency

    Bank teller job in Little Rock, AR

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Little Rock, AR. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus and Commissions Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-35k yearly est. 6d ago
  • Teller I

    MNB 3.6company rating

    Bank teller job in Bryant, AR

    Full-time Description Department: Retail Reports To: Branch Manager/Assistant Branch Manager Hours: Full-time position - 40 hrs/wk (M-F, includes Sat rotations) Under supervision and guidance of the manager, the Teller I is responsible for assisting customers in daily processing of financial transactions through exceptional, accurate and prompt service. The incumbent must have superior customer service skills and cash handling ability; Exercises trustworthy service, courtesy, tact and diplomacy in dealing with others; Participates in business development through the attraction of new customers and recognizes additional banking needs of current customers. Self-drive to grow in and develop knowledge and understanding within the bank through various training opportunities in order to best service customers is expected. ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors. Contribute to the overall branch goals through intentional conversations and relationship building with customers and non-customers in order to determine products/services best suited for their needs. Cross-sell all bank products/services; Make appropriate referrals to the proper bank representative. Accept deposits, checks for cashing, loan payments, cashier's checks and cash advances; Request authorization for transactions above assigned limits. Examine checks for proper endorsements, verify legality of documents, identify counterfeit currency, and ensure proper account authority for individual completing transaction. Ensure proper control of cash drawer with the ability to balance daily. Successfully complete compliance training; Adhere to internal controls and procedures; Understand and comply with bank policies as well as regulations and laws applicable to your position. Maintain customer confidence and protect bank operations through utmost confidentiality. Perform any other related duties as may be required or assigned. Included in Saturday work rotations. TEAM EXPECTATIONS Champion the MNB mission statement with pride and enthusiasm Perform all aspects of your position with a cooperative and teachable spirit Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner Collaborate in the sharing of new ideas that will enhance customer experience, boost employee morale and drive the company's bottom line Take advantage of volunteer opportunities surrounding the bank Exhibit professionalism at all times ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate. SAFETY SENSITIVITY This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy. OTHER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice. EOE STATEMENT MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school diploma or GED required One (1) year customer service experience required Cash handling experience and/or related experience in financial services preferred OTHER SKILLS AND ABILITIES Team member must be able to Arrive at work on time and adhere to a regular work schedule Occasionally work overtime Provide transportation to attend required training/meetings at designated locations within the bank Cooperatively work with and effectively communicate with customers, general public and other team members of the bank regardless of personalities or communication style Read and understand documents such as policy manuals, safety rules, operating and maintenance instructions and procedure manuals Exhibit appropriate decision making skills in the absence of certainty Multi-task and rotate job tasks with seamless flexibility Handle and diffuse stressful situations by functioning in a calm and positive manner; Self composure is required at all times. Efficiently use standard office equipment (i.e. desktop/laptop computer, scanners, printers, copiers, fax, 10-key calculator, multi-line telephone system, etc.) Effectively display software skills (Word Processing/Typing, Alphanumeric Data Entry, Database usage) Capable of working independently or in a team PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This position requires manual dexterity; to regularly stand, walk, sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally bend, stoop, or kneel. The employee may frequently be required to lift and/or move up to 10 lbs.; occasionally up to 20 lbs. Specific vision abilities required by this job include close, distance and color vision and focus.
    $22k-29k yearly est. 60d+ ago
  • Assistant Head Custodian

    Little Rock School District 3.9company rating

    Bank teller job in Little Rock, AR

    JOB GOAL: To maintain the facility and grounds in a condition of operating excellence, cleanliness, and safety so that full educational use of the facility may be made at all times. TERMS OF EMPLOYMENT: Twelve (12) month (245 days) contract, Pay 802 Grade 02, plus benefit Package. NOTE: Precise placement within the salary range will be determined based on education and experience. FLSA: Non-Exempt NOTE: This position works eight (8) hours per day. QUALIFICATIONS: High school diploma. Meets all mandated health requirements. A record free of criminal violations that would prohibit public school employment. Complies with drug-free workplace rules. Keeps current with technology and other workplace innovations that support job functions. Self-directed and able to learn required skills for the position. Ability to apply basic mathematical concepts. Ability to follow oral and written instructions. Such alternatives and additions to the above qualifications may be deemed appropriate by the Superintendent. Such alternatives to the above qualifications as the Board may require. ESSENTIAL DUTIES & RESPONSIBILITIES: Little Rock School District assures Equal Employment Opportunities and equal education opportunities for employees and students as required by Federal and State Laws. The following statements of duties and responsibilities describe the general nature and level of work by individuals assigned to this position. These statements are not an exhaustive list of all duties and responsibilities required within this position. Checks daily to find out if a school activity requires preparation or clean-up. Communicates unresolved issues that arise during the work shift to the head custodian and/or other supervisors. Upholds board policies and follows administrative guidelines/procedures. Promotes a professional image of the school district. Monitors building conditions during working hours. Recognizes when problems may be developing (e.g., unusual odors, noises, leaks, etc.). Immediately reports suspected problems and/or unsafe conditions. Maintains clear routes to fire exits. Performs custodial duties. Disinfects drinking fountains. Provides for the regular and orderly removal of the trash. Cleans floors. Sanitizes toilet rooms. Re-supplies toilet paper, towels, soap, etc. Polishes furniture/woodwork. Washes windows. Handles unexpected situations (e.g., ill children, spills, broken glass, etc.). Follows approved safety procedures to clean up injuries involving chemicals, solvents, blood, body fluids, and/or body tissues. Participates in occupational safety and health training programs as directed. Cleans, moves, and arranges furnishings, supplies, and equipment as directed. Anticipates needs and replenishes custodial supplies to avoid interrupting the regular work schedule. Helps with the receipt of deliveries. Unloads trucks. Stores supplies. Complies with Fire, health, and safety regulations. Ensures that custodial supplies are labeled and stored safely. Promptly documents all injuries that require a medical referral. Helps maintain the school grounds. Picks up trash. Removes graffiti. Removes snow, ice, and debris along sidewalks to public entrances as directed. Reports student discipline problems, vandalism, or other related concerns to the head custodian and/or building principal. Reports damaged or missing safety equipment (e.g., emergency lights, alarm systems, door closers/panic bars, ground fault protectors, etc.). Acts responsibly to protect district equipment and property. Takes appropriate action during adverse weather conditions. Responds to building emergencies as requested. Helps deal with unexpected circumstances or pressing district needs as directed. Helps manage building security. Assists rental groups as directed. Directs visitors to the office. Secures the building at the end of the workday. Takes precautions to ensure safety. Watches for conduct and situations that may indicate a problem. Works with supervisors to manage or eliminate risk factors. Keeps current and shares knowledge about advances in equipment technology. Promotes a positive image of the housekeeping department. Wears appropriate work attire and maintains a neat appearance. Respects personal privacy. Maintains the confidentiality of privileged information. Participates in staff meetings and professional growth activities as directed. Strives to develop rapport and serve as a positive role model for others. Maintains a professional appearance. Wears work attire appropriate for the position. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Mental Functions, Physical Requirements, and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, go up and downstairs, operate foot and hand controls, use a telephone, and write. Occasionally the employee must lift and/or move up to twenty (20) or more pounds. This position requires accurate perceiving of sound, near and far vision, depth perception, handling and working with educational materials and/or objects, and providing oral information. Must have the ability to work for the duration of the daily contracted time period, and to be physically present and at assigned work, with only infrequent unexcused absences, during the contract year. Additional technical skills, knowledge, and abilities may be recommended by the immediate supervisor and approved by the Human Resources Director.
    $28k-32k yearly est. 59d ago
  • Teller, Part-Time

    First Horizon Corp 3.9company rating

    Bank teller job in Little Rock, AR

    Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. Weekly Scheduled Hours: Monday- Friday 8:15AM-1PM, Sat 9AM-12PM Essential Duties and Responsibilities: Operational efficiency * Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. * Process deposits, withdrawals, transfers and loan payment transactions for customers. * Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). * Assist in daily balancing and processing of ATM(s), including the processing of all entries. * Assist in the verification of deposits in the night and lobby depository. * Assist with the dual control vault responsibilities. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Client experience * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Ensure an excellent overall client experience by assisting clients with select service needs. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service * Identify cross selling opportunities and refer clients/prospects to the appropriate team. * Promote bank products and services to further enhance client relationships. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. * Perform all other job-related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted. High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience. Computer and Office Equipment Skills Microsoft Office Suite In addition, 10-key calculator; coin counter. DeGarmo Behavioral Assessment Requirement * All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position * The assessment takes approximately 12-15 minutes to complete * Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $28k-32k yearly est. 13d ago
  • Customer Service

    641 Greenbrier Corner Store

    Bank teller job in Greenbrier, AR

    Sarn Holding Llc in Greenbrier, AR is looking for one customer service to join our 10 person strong team. We are located on 641 Highway 65 N. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.
    $25k-32k yearly est. 60d+ ago
  • Membership Service Associate

    Conway Regional Medical Center 4.6company rating

    Bank teller job in Conway, AR

    Responsible for daily functions of the front desk including providing excellent customer service to members and guests, ensuring appropriate facility access privileges, and providing member account service. This position is a designated as "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery health care related services. Qualifications * High School diploma or equivalent required * Experience in retail/customer service or equivalent position preferred * American Heart Association AED/CPR certification or within 3 months of hire Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
    $21k-26k yearly est. Auto-Apply 43d ago
  • FT Retail Banker Floating

    First Security Bank 4.3company rating

    Bank teller job in Searcy, AR

    Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at ************************************** SUMMARY First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply! Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service. This position requires employees to work on-site and the ability to travel/float between branches within designated market. QUALIFICATIONS |EDUCATION | EXPERIENCE | SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities necessary for this position. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) will be required at the completion of your graduating year. 1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred. Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Reliable transportation and the ability to travel between branches and/or work related training is required. Proficiency with Outlook, Word, typing, 10-key and utilization of the internet is required. Willingness to demonstrate Core 5 values with customers and coworkers. HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) Hours | Monday - Friday: 8:00am - 5:30pm | Rotating Saturdays 8:30am-12:30pm | *Extended working hours may be required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training consists of learning and developing the essential duties listed below: Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Refer customers to other bank services as necessary. Visually review customer transactions verifying necessary information. Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine. Receives mortgage, consumer, and other loan payments. Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line. Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault. Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Balancing of coin machine as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed. Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies. Assist internal customers (other personnel) and executive management as requested. Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes. Balance of ATM and main cash vault as needed. Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries. Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities. Obtain training and become proficient in executing wire transfers. Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential. Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software. Able to hold a valid driver's license, have access to reliable transportation for arriving to work on time, work on-site at assigned location, and a willingness to extend working hours when necessary. Attend various Retail training classes, as assigned by management. Additional duties may be assigned by management. Upon successful training of duties listed above: Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services: Build consumer and business customer profiles as needed. Process Debit Cards upon request. Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints. Update identification. Opening/Closing Accounts. Handle debit card disputes. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. SOFT SKILLS Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust. PHYSICAL DEMANDS The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, and identify customers inside the lobby and outside of the bank. The position also requires the ability to articulate sufficiently well to communicate with customers and coworkers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service. The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds. This position may require commuting between branches and occasional exposure to outside weather elements. The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
    $28k-34k yearly est. 6d ago
  • Retail Banker - Pine Bluff

    FSNB 4.1company rating

    Bank teller job in Pine Bluff, AR

    FSNB is a full-service bank that has been family owned and operated for over 75 years. We are currently seeking friendly, adaptable individuals to join our team as an entry level Retail Bank Teller! Most of our locations are within Walmart offering our customers the convenience of “banking where you shop” while providing prospecting and sales opportunities that continue growing our business. Retail Bankers conduct general office work, banking transactions, sales, cross sales, account opening, and account management while providing extraordinary customer service. FSNB provides paid training and promotes from within, offering career growth opportunities such as team leaders, supervisors, bank officers, and branch managers. All qualifications can be acquired through on the job training with no finance or accounting experience necessary. If you are looking for an opportunity to learn something new or want to capitalize on any previous cash handling, financial industry, customer service, sales representative experience, or people skills-look no further and begin building a successful career with FSNB today! We are actively seeking high school graduates and individuals with transferable cashier, fast food, or sales representative skills to join our team. What is in it for you: Opportunity for pay increases as soon as 60 days Incentive Compensation Paid training Paid vacation Paid personal leave Medical/Dental/Supplemental Insurance 401k Plan Paid death benefit Employee Assistance Program Paid holidays Flexible scheduling with Sundays off Promotes from within Growth/Career opportunities Equal Opportunity Employer
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Teller I

    Home Bancshares, Inc. 4.0company rating

    Bank teller job in Beebe, AR

    The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the banks growth bank by promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. This duty is performed daily, about 15% of the time. 2. Sets up, closes and balances teller station. This duty is performed daily, about 10% of the time. 3. Records sales of monetary instruments. This duty is performed daily, about 5% of the time. 4. Assists customers with inquiries in person or by telephone. This duty is performed daily, about 10% of the time. 5. Maintains neat and well stocked teller area. This duty is performed weekly, about 5% of the time. 6. Cross sells bank products and services. This duty is performed as needed, about 5% of the time. 7. Follows limits established for protection of customer accounts and bank safety and soundness. This duty is performed daily, about 5% of the time. 8. Adheres to bank policies and procedures. This duty is performed daily, about 5% of the time. 9. Lift coin bags up to 50 lbs. This duty is performed as needed, about 5% of the time. 10. Assists with balancing Vault, ATM, Night Drop, and Coin Machine. This duty is performed as needed, about 5% of the time. 11. Assists with proper scanning of bank documents and proof work. This duty is performed as needed, about 5% of the time. 12. Exercise judgment when applying holds and making check cashing decisions. This duty is performed daily, about 10% of the time. 13. Cross train to be available to open basic new consumer accounts. This duty is performed as needed, about 5% of the time. 14. Adheres to work schedule. Must be flexible in availability for work schedule. This duty is performed daily, about 5% of the time. 15. Maintains positive, friendly and professional attitude and appearance. This duty is performed daily, about 5% of the time. 16. May be required to work an alternative location within the region or market. This duty is performed as needed. 17. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 18. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 19. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION * Must have a high school diploma or general education degree (GED) * Must be able to effectively communicate information and respond to questions in person-to-person and small group situations * Must have basic math skills and 10-key * Must have cash handling experience in a business environment * Must be able to maintain a positive, friendly and professional attitude and appearance * May be required to work an alternative location within the region or market
    $25k-29k yearly est. 15d ago
  • Retail Banker - Pine Bluff

    FSNB, National Association 4.1company rating

    Bank teller job in Pine Bluff, AR

    Job DescriptionFSNB is a full-service bank that has been family owned and operated for over 75 years. We are currently seeking friendly, adaptable individuals to join our team as an entry level Retail Bank Teller! Most of our locations are within Walmart offering our customers the convenience of “banking where you shop” while providing prospecting and sales opportunities that continue growing our business. Retail Bankers conduct general office work, banking transactions, sales, cross sales, account opening, and account management while providing extraordinary customer service. FSNB provides paid training and promotes from within, offering career growth opportunities such as team leaders, supervisors, bank officers, and branch managers. All qualifications can be acquired through on the job training with no finance or accounting experience necessary. If you are looking for an opportunity to learn something new or want to capitalize on any previous cash handling, financial industry, customer service, sales representative experience, or people skills-look no further and begin building a successful career with FSNB today! We are actively seeking high school graduates and individuals with transferable cashier, fast food, or sales representative skills to join our team. What is in it for you: Opportunity for pay increases as soon as 60 days Incentive Compensation Paid training Paid vacation Paid personal leave Medical/Dental/Supplemental Insurance 401k Plan Paid death benefit Employee Assistance Program Paid holidays Flexible scheduling with Sundays off Promotes from within Growth/Career opportunities Equal Opportunity Employer
    $27k-33k yearly est. 27d ago
  • Teller III

    MNB 3.6company rating

    Bank teller job in Malvern, AR

    Full-time Description Reports To: Branch Manager/Assistant Branch Manager Under supervision and guidance of the manager, the Teller III is responsible for assisting customers in daily processing of financial transactions through exceptional, accurate and prompt service. The incumbent must have superior customer service skills and cash handling ability to provide guidance and assistance to other tellers; Exercises trustworthy service, courtesy, tact and diplomacy in dealing with others; Participates in business development through the attraction of new customers and recognizes additional banking needs of current customers. Self-drive to grow in and develop knowledge and understanding within the bank through various training opportunities in order to best service customers is expected. ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors. Contribute to the overall branch goals through intentional conversations and relationship building with customers and non-customers in order to determine products/services best suited for their needs. Cross-sell all bank products/services; Make appropriate referrals to the proper bank representative. Accept deposits, checks for cashing, loan payments, cashier's checks and cash advances; Request authorization for transactions above assigned limits. Examine checks for proper endorsements, verify legality of documents, identify counterfeit currency, and ensure proper account authority for individual completing transaction. Ensure proper control of cash drawer with the ability to balance daily. Provide guidance to tellers during complex customer situations. Successfully complete compliance training; Adhere to internal controls and procedures; Understand and comply with bank policies as well as regulations and laws applicable to your position. Maintain customer confidence and protect bank operations through utmost confidentiality. May assist with CSR duties (after successfully completing CSR training) as the assigned manager sees necessary - to include processing check orders, ATM or debit card orders, opening/closing accounts. Perform any other related duties as may be required or assigned. Included in Saturday work rotations. TEAM EXPECTATIONS Champion the MNB mission statement with pride and enthusiasm Perform all aspects of your position with a cooperative and teachable spirit Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner Collaborate in the sharing of new ideas that will enhance customer experience, boost employee morale and drive the organization's bottom line Take advantage of volunteer opportunities surrounding the bank Exhibit professionalism at all times ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate. SAFETY SENSITIVITY This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy. OTHER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EOE STATEMENT MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law. Requirements QUALIFICATIONS AND REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school diploma or GED required Three (3) years customer service experience required Two (2) years cash handling experience, and/or related experience in financial services required One (1) year of sales experience preferred Knowledge of banking operations preferred OTHER SKILLS AND ABILITIES Team member must be able to Arrive at work on time and adhere to a regular work schedule Occasionally work overtime Provide transportation to attend required training/meetings at designated locations within the bank Cooperatively work with and effectively communicate with customers, general public and other team members of the bank regardless of personalities or communication style Read and understand documents such as policy manuals, safety rules, operating and maintenance instructions and procedure manuals Exhibit appropriate decision making skills in the absence of certainty Multi-task and rotate job tasks with seamless flexibility Handle and diffuse stressful situations by functioning in a calm and positive manner; Self composure is required at all times. Efficiently use standard office equipment (i.e. desktop/laptop computer, scanners, printers, copiers, fax, 10-key calculator, multi-line telephone system, etc.) Effectively display software skills (Word Processing/Typing, Alphanumeric Data Entry, Database usage) Capable of working independently or in a team PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This position requires manual dexterity; to regularly stand, walk, sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally bend, stoop, or kneel. The employee may frequently be required to lift and/or move up to 10 lbs.; occasionally up to 20 lbs. Specific vision abilities required by this job include close, distance and color vision and focus.
    $22k-29k yearly est. 26d ago
  • Part-Time Retail Banker

    First Security Bank 4.3company rating

    Bank teller job in Conway, AR

    Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at ************************************** SUMMARY First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply! Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service.This position requires employees to work on-site. QUALIFICATIONS |EDUCATION | EXPERIENCE | SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) will be required at the completion of your graduating year. 1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred. Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Proficiency with Outlook, Word, typing, 10-key and utilization of the internet is required. Willingness to demonstrate Core 5 values with customers and coworkers. HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 29 hours or less per week | Monday and Wednesday 8:30am - 5:30pm | Friday 9:00am - 6:00pm | Saturdays 8:00am - 12:00pm (typically 3 per month) | Extended working hours may be required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training consists of learning and developing the essential duties listed below: Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Refer customers to other bank services as necessary. Visually review customer transactions verifying necessary information. Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine. Receives mortgage, consumer, and other loan payments. Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line. Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault. Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Balancing of coin machine as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed. Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies. Assist internal customers (other personnel) and executive management as requested. Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes. Balance of ATM and main cash vault as needed. Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries. Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities. Obtain training and become proficient in executing wire transfers. Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential. Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software. Able to hold a valid driver's license, have access to reliable transportation for arriving to work on time, work on-site at assigned location, and a willingness to extend working hours when necessary. Attend various Retail training classes, as assigned by management. Additional duties may be assigned by management. Upon successful training of duties listed above: Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services: Build consumer and business customer profiles as needed. Process Debit Cards upon request. Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints. Update identification. Opening/Closing Accounts. Handle debit card disputes. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. SOFT SKILLS Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust. PHYSICAL DEMANDS The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, and identify customers inside the lobby and outside of the bank. The position also requires the ability to articulate sufficiently well to communicate with customers and coworkers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service. The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds. The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
    $28k-34k yearly est. 15d ago
  • Teller II

    Home Bancshares, Inc. 4.0company rating

    Bank teller job in Conway, AR

    The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers. 2. Sets up, closes and balances teller station. 3. Records sales of monetary instruments. 4. Maintains neat and well stocked teller area. 5. Cross sells bank products and services. 6. Follows limits established for protection of customer accounts and bank safety and soundness. 7. Adheres to bank policies and procedures. 8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned. 9. Assists with proper scanning of bank documents and proof work. 10. Exercise judgment when applying holds and making check cashing decisions. 11. Cross train to be available to open basic new consumer accounts. 12. Adheres to work schedule. Must be flexible in availability for work schedule. 13. Maintains positive, friendly and professional attitude and appearance. 14. Performs miscellaneous duties as assigned. 15. Completed required BSA/AML and other required compliance training as assigned. 16. Lift coin bags up to 50 lbs. 17. The ability to work in a constant state of alertness and in a safe manner. 18. May be required to work an alternative location within the region or market. This duty is performed as needed. 19. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION * Must have a high school diploma or general education degree (GED) * Must have 12 to 18 months related experience and/or training * Must be able to effectively communicate information and respond to questions in person-to-person and small group situations * Must have basic math skills and 10-key * Must be able to maintain a positive, friendly and professional attitude and appearance * May be required to work an alternative location within the region or market
    $25k-29k yearly est. 27d ago
  • Part-Time Retail Banker

    First Security Bank 4.3company rating

    Bank teller job in Mayflower, AR

    Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at ************************************** SUMMARY First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply! Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service.This position requires employees to work on-site. QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position. High school diploma or general education degree (GED) will be required at the completion of your graduating year. 1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred. Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Proficiency with Outlook, Word, typing, 10-key and utilization of the internet is required. Willingness to demonstrate Core 5 values with customers and coworkers. HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 29 hours or less per week | Monday and Wednesday: 8:00am - 5:00pm | Friday: 9:00am - 6:00pm | Saturday: 8:00am - 12:00pm (typically 3 per month) | *Extended working hours may be required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training consists of learning and developing the essential duties listed below: Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Refer customers to other bank services as necessary. Visually review customer transactions verifying necessary information. Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine. Receives mortgage, consumer, and other loan payments. Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line. Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault. Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Balancing of coin machine as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed. Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies. Assist internal customers (other personnel) and executive management as requested. Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes. Balance of ATM and main cash vault as needed. Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries. Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities. Obtain training and become proficient in executing wire transfers. Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential. Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software. Able to hold a valid driver's license, have access to reliable transportation for arriving to work on time, work on-site at assigned location, and a willingness to extend working hours when necessary. Attend various Retail training classes, as assigned by management. Additional duties may be assigned by management. Upon successful training of duties listed above: Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services: Build consumer and business customer profiles as needed. Process Debit Cards upon request. Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints. Update identification. Opening/Closing Accounts. Handle debit card disputes. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. SOFT SKILLS Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust. PHYSICAL DEMANDS The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, and identify customers inside the lobby and outside of the bank. The position also requires the ability to articulate sufficiently well to communicate with customers and coworkers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service. The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds. The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
    $28k-34k yearly est. 6d ago

Learn more about bank teller jobs

How much does a bank teller earn in North Little Rock, AR?

The average bank teller in North Little Rock, AR earns between $22,000 and $35,000 annually. This compares to the national average bank teller range of $26,000 to $38,000.

Average bank teller salary in North Little Rock, AR

$28,000
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