Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner of choice in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
Position Purpose:
This position is responsible for demonstrating a passion for excellence while assisting new and existing customers with their immediate, short-term and long-term financial needs through the handling of transaction, new account openings, and appropriate partner referrals and complying with regulations, policies, and procedures.
Responsibilities:
* Deliver outstanding service while performing a variety of customer transactions and inquiries.
* Offer guidance to customers and provide a full spectrum of customer services.
* Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
* Achieve individual sales goals.
* Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank's products/services.
* Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
* Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
* Complete arrangements and documents for special services.
* Stay informed of industry trends, competitor information, and maintains knowledge of the Bank's products/services and pricing.
* Utilize software to identify customers' needs and refer to other lines of business.
* Perform branch functions and support other branch employees.
* Adhere and help to ensure adherence to operational guidelines.
* Audit drawers and perform spot checks on cash drawer limits when necessary.
* Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
* Endure satisfactory audit ratings are achieved at the branch level.
* May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
* Maintain compliance with and adhere to all state and federal regulations and bank policies.
* Other tasks as assigned.
* Create value for the bank and its employees.
* Be a good teammate.
* Live our core values.
Requirements
Education:
* High school diploma or equivalent.
Skills:
* Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook).
* Strong presentation skills.
* Demonstrated track record of meeting sales and service goals.
* Organizational skills and attention to detail.
* Strong decision-making/problem resolution skills.
Abilities:
* Work all branch hours, including weekend and evenings required.
* Attention to detail with accuracy.
* Ability to operate on a team.
* Ability to ask questions and build rapport.
* Must maintain internal and external confidentiality.
* Successful completion of the required background checks.
Preferred Qualifications:
* Minimum of one-year experience in cash handling/customer service, as well as sales experience, focused in cross-selling products and services required.
$25k-29k yearly est. 21d ago
Looking for a job?
Let Zippia find it for you.
Teller Part Time - 30 Hours - East End Branch
Virginia Credit Union 4.3
Bank teller job in Virginia
Saturday: Every 8:30am-1pm
Mon.-Fri.: 11am-6:30pm
(One day off during the week)
PRIMARY FUNCTION:
Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services.
JOB DUTIES AND RESPONSIBILITIES:
Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
Meets member needs by maintaining appropriate knowledge of all VACU products and services.
Makes appropriate referrals of VACU products and services.
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy.
Demonstrates basic knowledge of safe deposit box access procedures.
Provides quality service by following all member service expectations.
Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Other duties may be required and assigned by the supervisor
JOB QUALIFICATIONS:
Knowledge: Good understanding of products and services offered by financial institutions preferred.
Skills: Satisfactory computer skills preferred.
Abilities: Math aptitude; professional appearance, manner and communication skills.
Minimum Education and Experience: Minimum of high school diploma or equivalent. Cash handling/business experience, preferably at a financial institution.
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
$33k-37k yearly est. Auto-Apply 2d ago
Teller II
First Community Bank 3.9
Bank teller job in Virginia
At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on “community banking,” employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions, and team participation in charitable events. We offer comprehensive benefits including health, vision, and dental insurance, 401(k) plan with employer match, life insurance, and paid vacation days, holidays, and other time off options. With over 50 locations in four states, First Community Bank offers the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!
The Teller serves as the frontline to customer relations, by assisting with routine banking transactions and basic customer service requests with speed, accuracy, and politeness, creating loyal, satisfied customers who value their banking relationship with our Company. This is a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Duties and Responsibilities:
Cash checks and disburse funds after verifying signatures when applicable and sufficiency of funds to support withdrawals.
Accept deposits, confirming accuracy of transaction.
Prepare, verify, and issue official checks and loan proceed checks.
Prepare, verify, and process deposits from night deposit box, loan payments, withdrawals, currency and coin orders, safe deposit box payments, etc.
Evaluate checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Enter transactions in Bank's Teller Capture software with accuracy and precision, recording all transactions and producing customer receipts.
Maintain a neat and organized work area that ensures the safety of all negotiables and confidential records.
Make sales referrals suggesting alternative banking options, including the cross-selling of the Bank's products and services.
Manage risk in every transaction and detect fraudulent transactions to prevent losses.
Recognize customer needs and introduce new products and services (credit cards, savings accounts, insurance, etc.).
Reconcile cash drawer to the accepted Company's balancing expectations by proving cash transactions, counting, and packaging currency and coin.
Assist customers with check order requests, online banking access needs, and debit card support, making referrals to other branch staff as needed.
Maintain defined supply of currency and turn in excess and mutilated/unfit currency to the Head Teller.
Comply with bank operations and security procedures and dual-control requirements.
Understand and practice the importance of keeping all customer and banking information confidential.
Maintain enthusiasm about the Company's LIFT program or any marketing campaign. Understand the importance of distributing the Tell-a-Friend coupons.
Perform new account sales presentation, in person and over the phone.
Complete training, as assigned, within the expected timeframes.
Assist Teller Is in more complex transactions as well as mentor them on an ongoing basis.
All employees are expected to support First Community Bank's mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.
Requirements
High school diploma or equivalent
One year or more of teller experience and demonstrated proficiency using the teller system and ancillary supporting software
Demonstrated proficient verbal and written communication skills, including excellent telephone etiquette and legible handwriting
Demonstrated active listening skills and ability to ask questions to clarify/determine customer need
Demonstrated ability to maintain composure and professionalism when dealing with upset customers
Strong attention to detail
Excellent math skills
Trustworthiness and ability to act with integrity
Be customer satisfaction-oriented with interpersonal skills to contribute to a productive and team oriented work environment
Ability to lift up to 25 pounds occasionally and to stand for extended periods of time
Ability to travel, as needed
Two years of customer service experience preferred
* The salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications. *
$27k-34k yearly est. 55d ago
Retail Bank Teller - Prices Fork
Freedom First Credit Union 3.8
Bank teller job in Blacksburg, VA
About the Role:
We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit and loan products on-site at our Prices Fork location. You'll use consultative sales techniques to identify customer needs and deliver solutions that build long-term relationships.
Key Responsibilities:
Customer Service & Sales (40%) - Deliver outstanding service by following an effective sales process. Identify member needs and recommend appropriate Credit Union products and services.
Transactions & Problem Solving (35%) - Assist members with deposits, withdrawals, loan payments, and account inquiries. Provide accurate information and resolve issues promptly.
Cash Handling (20%) - Balance a cash drawer. Receive, process, and balance daily financial transactions. Maintain accuracy and compliance with policies.
Branch Operations (5%) - Support opening/closing procedures and assist with branch balancing.
Qualifications:
Experience: 1-3 years in banking, financial services, customer service, or similar experience.
Education: Associate degree, business/trade school certification, or equivalent training.
Skills:
Strong interpersonal and communication skills.
Ability to motivate, influence, and educate members.
Proficiency with Microsoft Word, Excel, and standard office equipment.
Ability to read and interpret financial documents and contracts.
Performance Expectations:
Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.
Physical & Work Environment:
Ability to sit, stand, and lift up to 20 lbs.
Work performed in a professional office/branch environment.
Occasional travel to nearby branch locations.
Schedule: Monday - Friday; Some Saturdays
Click here to view our Prices Fork branch's operating hours.
Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.
Benefits:
Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Paid Parental Leave
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)
Volunteer Hours
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
$28k-34k yearly est. Auto-Apply 29d ago
Customer Service
Leesburg Buick GMC
Bank teller job in Leesburg, VA
326 East Market Street, Leesburg, VA 20176
Automotive BDC Coordinator$18/Hour + Commission! Excellent Training, Benefits, & Career Growth!
Leesburg Buick GMC Hummer is a great place to have a rewarding career! We are seeking a motivated BDC Coordinator to join our Business Development Center to answer inbound calls, respond to online inquiries, make outbound calls to follow up with leads, schedule appointments, maintain accurate records in CRM systems, and more. This role is perfect for someone who enjoys customer interaction, thrives in a fast-paced environment, and wants to grow within the automotive industry. Apply now and drive your career forward with this great opportunity!
Why Work for Leesburg Buick GMC Hummer?
We provide a supportive and professional team environment
We represent Buick, GMC, and Hummer - brands known for quality and innovation
We appreciate our employees and invest in their success!
Full-time Benefits:
$18/hour + Commission!
Medical, Dental, Vision, and Life Insurance
Paid Vacation and Sick Time
401(k) with Company Match
Employee Discounts Special pricing on vehicles, parts, and service
Career Growth Opportunities Advancement within a reputable dealership
Manufacturer Training Access to top-tier programs and certifications
Team-Oriented Culture A supportive and collaborative workplace that values integrity and long-term success
Responsibilities BDC Coordinator:
Answer inbound calls and respond to online inquiries
Make outbound calls to follow up with leads and schedule appointments
Maintain accurate records in CRM systems
Support sales and service departments with appointment coordination
Deliver excellent customer service to ensure satisfaction
Qualifications/Requirements BDC Coordinator:
Comfortable with phone and computer-based work
Good communication and customer service skills
A positive attitude and good work ethic
Previous dealership or customer service experience preferred
Please upload your resume and completethe online assessment for priority consideration
RequiredPreferredJob Industries
Customer Service
$18 hourly 29d ago
Teller
Langley Federal Credit Union 4.2
Bank teller job in Newport News, VA
Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.
Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.
Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:
Investing in You:
Educational Assistance, encompassing books, lab fees, registration costs, and more.
Support for Student Loan Repayment.
Abundant Career Growth Opportunities.
Time Off That Matters:
Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
Paid Sick Time for all team members.
Financial Security:
Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
Company-covered short- and long-term disability insurance.
Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
Flexible Health Care and Dependent Care benefits.
Langley Federal Credit Union is currently hiring for a Full Time Teller to work in person from our Denbigh Branch located in Hampton, VA.
Job Summary:
Provides Langley members with impeccable service in person while accurately processing all types of member transactions. Educates members on Langley products and services to improve members' lives by helping them save, borrow, and spend wisely.
Essential Functions, Duties, and Responsibilities:
Processes all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account openings, and all other requests through our core system.
Processes cash transactions accurately and in compliance with all regulatory requirements.
Assists members with all service requests, documenting the interaction and following up utilizing the Customer Relationship Management (CRM) tool and Document Management System.
Educates members on Langley products and services, making referrals to internal business partners.
Fosters teamwork by professionally interacting with peers, supervisors, and other Langley employees.
Serves as a mentor and role model for all tellers, providing adequate on-site training.
Serves as a front-line deterrent against fraud and theft, protecting members and the Credit Union.
Assists with all other branch operational duties as assigned.
Complies with all Credit Union policies and regulatory requirements.
Works at other branch locations as needed.
Qualifications:
An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience, is
Our Keys to Success:
Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity, and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.
Physical Requirements:
The physical demands described here represent those an employee must meet to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to talk, hear, sit, and use hands and fingers to operate standard office equipment such as a mouse, keyboard, or telephone, as well as non-standard equipment like debit card machines, ATMs, and bill and coin counters. Handling and manipulating small objects like bills and coins, reaching with hands and arms, and standing and walking are also frequently required. Occasional lifting up to 10 lbs. may be required. Specific vision requirements for the job include close vision (at 20 inches or less).
Working Conditions:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an indoor, climate-controlled retail branch environment where the noise level can range from quiet to moderate. The ability to work a flexible schedule, including Saturdays, is required.
This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice.
$27k-33k yearly est. 12d ago
Part Time Teller (30 Hours) University Branch (Harrisonburg, VA)
Atlantic Union Bank Careers 4.3
Bank teller job in Harrisonburg, VA
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage! *** This role will have varying shifts during our regular operating hours of Monday- Friday 8:30 am to 5 pm and Saturdays between 8:30-12pm.***
Position Accountabilities
Provide excellent customer experience
Perform basic customer and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
High school diploma or equivalent required
Previous cash handling experience preferred
Previous customer service experience required
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
$28k-35k yearly est. 27d ago
Customer Service
Us Tech Solutions 4.4
Bank teller job in Chesapeake, VA
Job ID -14790Chesapeake ,VA Only 3 months contract , may turn full time perm.CW_On-Site Services Specialist. IMS Ops /(Customer Service)
Excellent Customer service with internal customer is expected.
The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-32k yearly est. 60d+ ago
Customer Service Teller
Burke & Herbert Bank 4.4
Bank teller job in Lake Ridge, VA
Edit
$24k-28k yearly est. Auto-Apply 22d ago
Full-Time Customer Service Teller (Tysons Corner)
Currency Exchange International 4.6
Bank teller job in Tysons Corner, VA
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Floating Full-Time Teller to join their team at the Tysons Corner Center Branch located in Tysons, VA (occasional floating to the Westfield Montgomery Branch located in Bethesda, MD).
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 32-40 hours per week
Availability needed: Weekday Evenings, Weekends and Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
2 Weeks of paid vacation (accrued in accordance with Company policy and able to use upon commencement of employment)
1 Week of paid sick leave
1 Wellness day paid off
1 Floating holiday paid off
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Short and long-term disability, fully paid by CXI (after 90 days of employment)
Competitive healthcare benefits (after 60 days of employment)
Eligibility to enroll in our 401K Plan, Company match at 5% (after 60 days of employment)
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
$34k-39k yearly est. Auto-Apply 60d+ ago
Banking Associate
First Bank 4.6
Bank teller job in Colonial Heights, VA
Manage individual cash drawer and process customer transactions Maintain established teller cash drawer limits (top & bottom) and adhere to the work quality standards as outlined in the Teller Balancing Standards.
Assist customers with account maintenance, service issues and inquiries to include but not limited to change of address, debit card servicing, stop payment, etc.)
Assist with all bank functions (e.g. night drop, notary, ATM duties)
Cross-sell additional bank products other than those requested by the customer.
Achieve stated individual sales goals.
Refer clients to other departments
Provide exceptional customer service.
Be flexible and adaptable to frequent changing environments, particularly important for Banking Associates who often work outside of their home branches.
Be up to date with all technology and remote services.
Attendance: Reporting to work on time and on scheduled day at your scheduled location.
Face-to-face interaction with co-workers and the ability to work in a team environment.
Other Duties: (Additional things necessary to assist)
Perform other branch specific tasks as defined by the Banking Center Manager or the Assistant Banking Center Manager.
Process loose coin and maintain the coin machine.
Facilitates cash shipments/orders
Assist in balancing vault and ATM cash.
Order branch supplies as required by branch activities.
Assist customers in entering their safe deposit boxes.
Log activity and customer interaction in Synapsys
Liaison to special projects.
Training: (Training required to be fully proficient in this position)
Computer/Software training.
Product specific training (e.g. IRA's).
Quality customer service, including telephone etiquette.
Bank security.
Regulation CC (Procedures for placing holds on checks)
HR training
Bank Secrecy Act
Privacy Act
Other compliance training as assigned
Communication: (Requirement to communicate orally and verbally)
Each Banking Associate must possess well refined verbal and written communications skills to effectively and efficiently execute their duties. Effective communication with subordinates, management, and customers will greatly impact the success of the branch.
Knowledge and Skills: (Any academic levels, years of experience or required skill)
Proficiency in the above listed "training" requirements will be expected of each Banking Associate. Due to differences in personal experiences and education levels, these skills will be evaluated on an individual basis. Each Banking Associate will be required to pass a product proficiency exam annually and adhere to teller balancing standard requirements.
Working Conditions: (How much time is spent standing, sitting, talking, use of hands, requirements to lift maximum weight amount and frequency)
Depending upon the role of the Banking Associate, the majority of the day is generally spent at either the teller window or at a desk. The BA position requires the ability to move about the office and continuously operate a computer and other office machinery. In addition, some duties require the ability to move 45lbs.
$103k-152k yearly est. 1d ago
Relationship Teller
Benchmark Community Bank 4.5
Bank teller job in South Hill, VA
Benchmark Community Bank is seeking to hire an outgoing and service-oriented Teller for our team. The Teller leaves a lasting impression and assists our customers with a variety of financial transactions. Do you love working in customer service, but are looking for better hours and better pay? Then, this might be the opportunity that you've been looking for!
ABOUT BENCHMARK COMMUNITY BANK
Benchmark Community Bank is a full-service, progressive financial institution that is integrally involved with each of the communities that we serve. In 1971, BCB opened for business in a "doublewide" in Kenbridge, Virginia. From those humble beginnings 54 years ago, Benchmark's leaders have developed a well-regarded institution upon which many Southside Virginians depend for their banking needs. Since 1971 growth has been strong and steady and we are proud to serve the Southside Virginia and northern North Carolina communities. Over the years, we have also continually found ways to give back to the community in which our customers live. We have always been and intend to continue to remain locally owned and operated.
Benchmark Community Bank is not only a great place to do business, but it is also a great place to work. As a part of our team, our staff members enjoy excellent benefits, a dynamic work environment, opportunities for internal advancement, professional development, and much more.
A DAY IN THE LIFE AS A TELLER
As a Teller, you cheerfully greet customers as they walk through our doors of the branch. You are the first point of contact for the majority of our customers and the first impression when a customer enters the branch. Because of your friendly and service-oriented personality, building relationships with our customers comes naturally.
You stay busy as you efficiently process routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments. You also have opportunities to utilize your product knowledge and recommend financial products and services to meet the current and future financial needs of our customers. During your workday, you maintain a cash drawer with all the proper controls, vouchers, receipts, security, proofs, etc., ensuring it balances at the end of each day. Being detail oriented and accurate is an extremely important skill since you will spend the majority of your day counting cash, entering information into a computer, complying with check-cashing guidelines and looking for fraudulent activity.
As an ambitious learner and team member, you eagerly take on all service opportunities - from the easy going to the challenging. Your service tasks include new account processing, updating customer and account information and providing needs-based solutions for customers. You enjoy being part of a fun, supportive team, but most of all you love serving our customers and go home at the end of the day feeling great about the service you've provided them!
QUALIFICATIONS
* 1-2 years of previous banking experience, preferred
* Excellent relationship building skills
* Experience working with the public and handling money
* Basic math and computer skills
WORK SCHEDULE
This is a full-time position. The scheduled hours are Monday-Thursday 8:30 a.m.- 5:00 p.m, Fridays 8:30-5:30 and alternating Saturday hours (8:30-12:00). You will still have your Saturday afternoons, late evenings, and every Sunday free!
Starting Salary Range: $17.00/hr. - $22.60/hr.
Benefits: Medical, Dental, Vision, Life Insurance, Retirement plan options with a company match, Health Savings Accounts with a company match, 4 weeks of Paid Time Off (PTO), 11 Federal holidays, Tuition Reimbursement, Anthem Employee Assistance Program, Long-Term Disability, Casual Fridays, Growth and Training opportunities, Wellness Incentives, and much more!
ZIP CODE: 23970
Benchmark Community Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
$17-22.6 hourly 20d ago
Teller - Part Time
032&&Polarsondwz
Bank teller job in Richmond, VA
The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The teller meets the needs of customers by providing quality service.
Responsibilities:
Provides account services to customers
Records transactions
Cross-sells bank products by answering inquiries and directing customers to a branch representative
Completes other services including closing accounts, taking orders for checks, completing safe-deposit box procedures
Reconciles cash drawer
Complies with bank operations and security procedures by participating in all dual-control functions
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed
$29k-36k yearly est. 60d+ ago
Part Time Associate Banker Greater Virginia (20 Hours)
JPMC
Bank teller job in Fairfax, VA
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
$61k-124k yearly est. Auto-Apply 60d+ ago
Teller Bilingual Part Time Richmond
Wells Fargo 4.6
Bank teller job in Richmond, VA
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Bilingual speaking and listening proficiency in Spanish/English
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
* Must take and pass required language assessment
Posting Location(s):
* 7202 Midlothian Tpke Richmond, VA 23225-5502
@RWF22
Posting End Date:
8 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$33k-37k yearly est. 2d ago
Teller (Part-time)
Bayport Credit Union 3.9
Bank teller job in Virginia Beach, VA
The Teller is responsible for accurately processing a variety of financial transactions, addressing member inquiries, resolving issues, and providing financial solutions that contribute to the overall well-being of our members. The Teller plays a key role in supporting the efficient operation of daily branch activities by maintaining a high standard of service, security, and compliance with all procedures and policies.
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:
Accurately process member transactions, including deposits, withdrawals, loan payments, and negotiable instruments. Provide comprehensive answers to member questions regarding BayPort Credit Union's products and services.
Deliver prompt, professional, and courteous service to members. Actively listen to members to understand their needs and offer appropriate solutions.
Ensure all cash handling and financial transactions are processed with accuracy. Inspect and verify cash and other negotiable instruments for deposits. End-of-day balancing of teller station and transaction input to ensure accuracy.
Maintain a clean, organized, and secure workstation. Adhere to security protocols when logging in/out of the teller station, securing cash, and ensuring supplies are stocked.
Promote BayPort Credit Union's products and services that are aligned with members' needs and financial goals. Achieve sales and referral targets by identifying opportunities and providing education to enhance members' financial well-being.
Foster positive relationships with colleagues and assist with sharing best practices and important updates. Work closely with co-workers and supervisors to resolve member concerns and alert the team to any issues.
Ensure compliance with all credit union policies, procedures, and regulatory requirements. Stay updated on internal communications and participate in all-staff meetings and branch initiatives.
Actively engage in training opportunities to deepen knowledge of financial products, procedures, compliance regulations, and customer service techniques. Take ownership of personal development and contribute to a positive branch culture.
Support branch management with other tasks and duties as needed to ensure smooth branch operations and excellent member service.
Required Qualifications:
High School education or equivalent
Previous cash handling and/or customer service experience
Acceptable credit rating and criminal background check
Skills and Abilities:
Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
Strong interpersonal and communication skills with the ability to build positive relationships with members and coworkers.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Basic knowledge of financial products and services, with a desire to learn more.
Strong organizational skills and ability to multitask.
This job description is not an all-inclusive list of all the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
$26k-31k yearly est. 20d ago
Customer Service Teammate
Go Car Wash Management Corp
Bank teller job in Colonial Heights, VA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$13-15 hourly 10d ago
Teller Bilingual Part Time Richmond
W.F. Young 3.5
Bank teller job in Richmond, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Must take and pass required language assessment
Posting Location(s):
7202 Midlothian Tpke Richmond, VA 23225-5502
@RWF22
Posting End Date:
8 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$32k-36k yearly est. Auto-Apply 3d ago
Vault Teller
Towne Family of Companies
Bank teller job in Portsmouth, VA
Essential Responsibilities:
Receiving and paying out money per members' request.
Handling branch cash vault duties including:
Maintaining cash levels within established limit. Determining weekly cash needs.
Preparing outgoing shipments, verifying incoming shipments to amount requested.
Preparing documentation of currency movement (i.e. Brinks log, vault log, accounting entries, mutilated & contaminated currency, etc.).
Facilitating cash transfers between tellers & vault.
Processing currency & coin orders per members' requests.
Verifying checks and cash and examines documents for essential elements.
Entering members' transactions into the teller system and providing receipts.
Reviewing & providing system overrides on other tellers' transactions, when needed.
Reviewing member accounts to make appropriate decisions.
Balancing cash drawer daily.
Promoting TowneBank as well as all related bank products.
Assisting members in person and on the phone.
Following the Bank's security guidelines on a daily basis.
May perform other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Other duties as assigned.
Minimum Required Skills & Competencies:
At least 2 years prior bankteller experience
At least 2 years' work experience using basic computer skills including Outlook, Excel, Word, and Bank software programs
Ability to keep cash drawer in balance on a daily basis
Ability to accurately process monetary transactions in a timely fashion
Proven ability to give our members excellent service in person, on the phone and by email
Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general banking questions
Flexibility to learn quickly and adapt easily as new systems or processes emerge
Ability to work as an integral and reliable team player
Punctual, dependable, and able to keep unplanned absences to a minimum
Desired Skills & Competencies:
Experience handling the vault cash or acting as a backup vault teller
Experience mentoring or training new tellers
Physical Requirements:
Express or exchange ideas by means of the spoken word via email and verbally.
Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
Not substantially exposed to adverse environmental conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
$30k-38k yearly est. 15d ago
Universal Banker I (Alverser)
Banking Opportunitiescitizens & Farmers Bank
Bank teller job in Virginia
C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.
We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career.
We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training.
Responsibilities
Growth and Business Development (60%):
Role models all aspects of C&F's “Focused on You” brand.
Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Reviews customer accounts to make appropriate decisions regarding the requested transaction.
Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Acquires new consumer customer relationships by leveraging internal and external lead sources.
Attends networking/community events to build prospect list and acquire new customer relationships.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions.
Influences, educates, and connects customers to technology.
Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership.
Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting.
Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness.
Manages Risk (20%):
Complies with all BSA/CIP requirements with all new account and existing customer interactions.
Submits all customer documentation accurately and in a timely manner.
Resolves all outstanding tracking items within specified guidelines.
Takes ownership of other operational risk management tasks as delegated
Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency.
Balances drawer at the end of the day.
Teamwork and Influence (20%):
Provides fill-in staffing to other market branches as needed.
Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings.
Leads C&F Active Site Leadership when not with a customer.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers.
Qualifications
Education and Experience:
Required Qualifications:
High school diploma or GED
One year of teller or cash handling experience
One year of customer relationship building or sales experience
Preferred Qualifications:
One year or more of branch banking or lending experience
Experience with sourcing and prospecting for new clients and relationship building
Knowledge, Skills, and Abilities
Required Qualifications:
Excellent interpersonal and communication skills, including a desire to interact with customers and prospects.
Ability to deepen and enhance customer relationships.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements.
Preferred Qualifications:
General knowledge of bank operations, policies, and procedures.
Ability to generate demand through prospecting and setting meetings.
Travel
Must be able to travel to all Bank locations, including subsidiaries. Must maintain reliable independent transportation for commuting and business-related travel. Ability to provide your own transportation is required for this role.
Physical demands:
Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking.
Work Environment:
Work is performed in a retail branch environment (on-site).
Note:
This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization.
Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.
Travel 10% Education High School Diploma/GED We can recommend jobs specifically for you! Click here to get started.