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Banker vs bank representative

The differences between bankers and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banker has an average salary of $44,463, which is higher than the $34,417 average annual salary of a bank representative.

The top three skills for a banker include taking care, financial services and securities. The most important skills for a bank representative are bank products, customer service, and bank policies.

Banker vs bank representative overview

BankerBank Representative
Yearly salary$44,463$34,417
Hourly rate$21.38$16.55
Growth rate10%-12%
Number of jobs29,725105,192
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 53%
Average age4339
Years of experience4-

What does a banker do?

A banker is primarily responsible for assisting clients with their banking needs, particularly when withdrawing, depositing, and paying. Aside from handling transactions, bankers are also mainly responsible for opening and closing accounts, processing requirements, verifying the validity of documentation, recommending services and other financial options to clients, and resolving inquiries and concerns. A banker may answer calls and correspondence, coordinate with other banking personnel, maintain accurate data, and discuss conditions to clients thoroughly. Furthermore, because a banker mainly works with clients, it is essential to attain customer satisfaction.

What does a bank representative do?

A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.

Banker vs bank representative salary

Bankers and bank representatives have different pay scales, as shown below.

BankerBank Representative
Average salary$44,463$34,417
Salary rangeBetween $20,000 And $97,000Between $28,000 And $41,000
Highest paying CityNew York, NYAlbany, NY
Highest paying stateNew YorkNew York
Best paying companyCitiAdvancial Federal Credit Union
Best paying industryFinanceFinance

Differences between banker and bank representative education

There are a few differences between a banker and a bank representative in terms of educational background:

BankerBank Representative
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Banker vs bank representative demographics

Here are the differences between bankers' and bank representatives' demographics:

BankerBank Representative
Average age4339
Gender ratioMale, 46.3% Female, 53.7%Male, 34.1% Female, 65.9%
Race ratioBlack or African American, 5.5% Unknown, 4.1% Hispanic or Latino, 11.4% Asian, 12.3% White, 66.5% American Indian and Alaska Native, 0.2%Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%
LGBT Percentage6%7%

Differences between banker and bank representative duties and responsibilities

Banker example responsibilities.

  • Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
  • Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
  • Earn numerous reward certificates for level of sales and customer service through QA.
  • Qualify potential members for membership by opening checking accounts, savings accounts, IRAs, CDs, and processing loan applications.
  • Follow appropriate VL guidelines to ensure compliance with QA and banking regulations.
  • Pass series 6 , 63 and insurance exams as registered member of FINRA.
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Bank representative example responsibilities.

  • Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
  • Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
  • Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
  • Originate and sign internal debit and credit documents.
  • Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
  • Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.
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Banker vs bank representative skills

Common banker skills
  • Taking Care, 15%
  • Financial Services, 10%
  • Securities, 6%
  • Bank Products, 5%
  • NMLS, 5%
  • Upselling, 4%
Common bank representative skills
  • Bank Products, 12%
  • Customer Service, 11%
  • Bank Policies, 9%
  • Cross-Sell, 6%
  • Excellent Interpersonal, 5%
  • Cash Handling, 5%