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Banker vs personal banking representative

The differences between bankers and personal banking representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a banker, becoming a personal banking representative takes usually requires 6-12 months. Additionally, a banker has an average salary of $44,463, which is higher than the $33,833 average annual salary of a personal banking representative.

The top three skills for a banker include taking care, financial services and securities. The most important skills for a personal banking representative are bank products, profiling, and customer inquiries.

Banker vs personal banking representative overview

BankerPersonal Banking Representative
Yearly salary$44,463$33,833
Hourly rate$21.38$16.27
Growth rate10%-3%
Number of jobs29,72541,795
Job satisfaction-5
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 62%
Average age4341
Years of experience412

What does a banker do?

A banker is primarily responsible for assisting clients with their banking needs, particularly when withdrawing, depositing, and paying. Aside from handling transactions, bankers are also mainly responsible for opening and closing accounts, processing requirements, verifying the validity of documentation, recommending services and other financial options to clients, and resolving inquiries and concerns. A banker may answer calls and correspondence, coordinate with other banking personnel, maintain accurate data, and discuss conditions to clients thoroughly. Furthermore, because a banker mainly works with clients, it is essential to attain customer satisfaction.

What does a personal banking representative do?

Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.

Banker vs personal banking representative salary

Bankers and personal banking representatives have different pay scales, as shown below.

BankerPersonal Banking Representative
Average salary$44,463$33,833
Salary rangeBetween $20,000 And $97,000Between $26,000 And $42,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyCiti-
Best paying industryFinance-

Differences between banker and personal banking representative education

There are a few differences between a banker and a personal banking representative in terms of educational background:

BankerPersonal Banking Representative
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Banker vs personal banking representative demographics

Here are the differences between bankers' and personal banking representatives' demographics:

BankerPersonal Banking Representative
Average age4341
Gender ratioMale, 46.3% Female, 53.7%Male, 33.4% Female, 66.6%
Race ratioBlack or African American, 5.5% Unknown, 4.1% Hispanic or Latino, 11.4% Asian, 12.3% White, 66.5% American Indian and Alaska Native, 0.2%Black or African American, 9.7% Unknown, 2.9% Hispanic or Latino, 22.5% Asian, 9.2% White, 54.9% American Indian and Alaska Native, 0.8%
LGBT Percentage6%11%

Differences between banker and personal banking representative duties and responsibilities

Banker example responsibilities.

  • Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
  • Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
  • Earn numerous reward certificates for level of sales and customer service through QA.
  • Qualify potential members for membership by opening checking accounts, savings accounts, IRAs, CDs, and processing loan applications.
  • Follow appropriate VL guidelines to ensure compliance with QA and banking regulations.
  • Pass series 6 , 63 and insurance exams as registered member of FINRA.
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Personal banking representative example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Open new bank accounts, order debit and ATM cards for new and existing customers.
  • Coach associates in cross-selling of products, create work schedules and implement procedures to reduce expenses.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit
  • Maintain customer relationships while continually assessing cross-selling opportunities.
  • Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.
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Banker vs personal banking representative skills

Common banker skills
  • Taking Care, 15%
  • Financial Services, 10%
  • Securities, 6%
  • Bank Products, 5%
  • NMLS, 5%
  • Upselling, 4%
Common personal banking representative skills
  • Bank Products, 18%
  • Profiling, 14%
  • Customer Inquiries, 11%
  • Financial Products, 9%
  • Financial Services, 9%
  • Customer Issues, 7%