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  • Claims Customer Service Advocate II

    Bluecross Blueshield of South Carolina 4.6company rating

    Columbia, SC job

    Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. This role is located on-site at 4101 Percival Rd, Columbia, SC 29229 What You'll Do: Ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. Initiate or processes adjustments or perform other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, research and/or assists with priority inquiries and special projects as required by management. Provide feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintain basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers. To Qualify For This Position, You'll Need The Following: Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer operating skills. Standard office equipment. We Prefer You Have: Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $29k-33k yearly est. 4d ago
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  • Associate Director, Account Management

    Capital Rx, Inc. 4.1company rating

    Charlotte, NC job

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Overview: The Associate Director, Account Management is responsible for managing the planning, execution, issue resolution and day to day account management functions of an assigned high profile and limited client portfolio and team to ensure ongoing client satisfaction in the Pharmacy Benefit Administration (PBM) market segment including Health Systems, Employer Groups, Pubilic Entities, Labor/Union and Small Market. Additionally, this position will lead and collaborate with internal Capital Rx teams/departments on the development of standard operating procedures and best practices in support of Account Management and PBM Services Account Management needs to operate efficiently and at scale in accordance with the policies and practices of Capital Rx. This position manages Account Managers, Account Coordinators and and may include other designated member of the PBM Account Management Team (i.e. Subject Matter Specialist, PBM Services). This position reports to Director-level supervisors in the PBM vertical. Position Responsibilities: * Supervise and support a team of account managers and/or account coordinators to ensure client satisfaction, retention, and performance. * Support clients in a leadership capacity, focusing on escalation management and relationship development. * Manage high profile but limited client book. * Conduct regular team meetings to align goals, share updates, and address challenges. * Mentor and develop team members to enhance their skills and knowledge in PBM services. * Handle escalations and provide strategic guidance to resolve client issues efficiently. * Serve as the point of contact for key clients, fostering strong, long-term relationships. * Lead team in the form of account managers and/or account coordinators to ensure proactive and effective communication with clients. * Support implementation teams with client onboarding, ensuring a smooth transition and clear understanding of PBM services. * Proactively address client concerns, ensuring quick and effective resolution of issues. * Act as a liaison between clients and internal teams to manage escalations and resolve conflicts. * Stay updated on industry trends and regulations, sharing knowledge with the team * Implement process enhancements to optimize service delivery and efficiency. * Help build and develop job aids, policies and procedures, and standard operating procedures for the client account management team. * Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Required Qualifications: * Undergraduate bachelor's degree, with record of strong academic performance * 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare industry * Track record of building trusting internal and external relationships * Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables * Experience working with structured and unstructured data * Proficient in Microsoft Office, particularly Excel, SQL a bonus * Ability to balance multiple complex projects simultaneously * Exceptional written and verbal communication skills * Extremely flexible, highly organized, and able to shift priorities easily * Attention to detail & commitment to delivering high quality work product * Ability to travel, not to exceed 25% Preferred Qualifications: * 3+ years of people management experience Salary Range $120,000-$130,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $120k-130k yearly 4d ago
  • Mental Health Worker (Call in, All Shifts)

    Allied Services Integrated Health System 3.3company rating

    Towanda, PA job

    Reporting directly to the Program Supervisor, the Mental Health Worker is responsible for carrying out the assigned programming to the residents. Assigned duties are implemented in a manner appropriate to the age-specific needs of the residents served. Type of supervision exercised: None. Jobs reporting to this position: None. EDUCATION: High school diploma or equivalent required. College courses in the Humanities or Social Sciences preferred. WORK EXPERIENCE: Two (2) years experience in working with mentally handicapped individuals preferred. CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB: 15% Maintains apartment life in a harmonious and as close to "normal" environment as possible, free of tension and stress so that all residents can live together comfortably 15% Teaches residents appropriate Activity of Daily Living Skills. 15% Implements specified individual service plans as developed by the residential rehabilitation team. 10% Provides individual support and direction for residents as needed. 10% Assists residents in community orientation and integration. 10% As necessary changes linen and makes beds; cares for resident's clothing and property; assists with oral hygiene, weighs residents, showers/bathes residents, and assists with dressing and grooming activities. 7% Provides physical assistance to residents as needed with Activities of Daily Living Skill development. 5% Keeps accurate records for each resident. 3% Monitors all medications as prescribed by physicians for residents 2% Assists supervisory staff in program implementation as assigned. 1% Attends monthly staff meetings 2% As assigned by supervisors, attends weekly staff meetings and contributes to overall program development through submission of constructive suggestions and participation in staff meetings. 2% Participates in ongoing in-service training programs. 2% Assists in the general maintenance of all program property including vehicles. Assists in routine household/residence maintenance duties. 1% As assigned, assists in the orientation of new personnel by instruction, example and guidance. SPECIAL EMPLOYMENT REQUIREMENTS: Must be cleared by PA State Police criminal history check. CPR certification and First Aid certification must be obtained and maintained. Good written and verbal communication skills and interpersonal skills required for effective communication with staff, management, residents and external agency personnel. Valid PA driver's license required for driving of program vans. Must successfully complete Allied's Driver Testing Program Must be able to work flexible scheduled work time to accommodate the needs of the residents of the program. Must be willing to rotate throughout CRRP work sites. Must possess the ability to make mature and good judgments in matters related to resident safety. Must adheres to established company and program policies and procedure related to safety and infection control. WORKING CONDITIONS: Works in residential setting for mentally ill adults. Works indoors and outdoors in all weather conditions and seasons.
    $26k-39k yearly est. 4d ago
  • Information Technology Support Team Lead

    The Phoenix Group 4.8company rating

    Durham, NC job

    On Site Mon-Fri - Durham NC The Lead Support Specialist provides advanced application support for laboratory environments, partnering with the Service Desk and laboratory teams to resolve complex issues. This role focuses on diagnosing user needs, supporting lab systems and workflows, and ensuring timely issue resolution to maintain operational efficiency and customer satisfaction. Key Responsibilities Provide advanced (Level 2) support for laboratory applications across wet and dry lab environments Support commercial and custom lab software, including instrumentation, analysis tools, reporting systems, and LIS platforms Resolve, manage, or close escalated Service Desk requests in accordance with defined service standards Monitor adherence to support SLAs and recommend improvements as needed Document, prioritize, and escalate issues using ServiceNow or similar ticketing platforms Analyze service trends and system performance to identify enhancement opportunities Communicate issue status and resolutions to users and leadership; participate in recurring support meetings Develop user guides, job aids, and training materials for supported systems Deliver training and subject-matter support to internal and external users Propose and support system, process, and documentation improvements in collaboration with stakeholders Experience & Qualifications Experience supporting laboratory systems within regulated industries (e.g., CAP/CLIA, GxP, Finance, DoD) Strong understanding of databases, system integrations, network infrastructure, and secure remote access Proven diagnostic and analytical skills supporting complex lab applications Hands-on experience with laboratory software and platforms (e.g., flow cytometry, imaging, sequencing, analysis tools) Ability to manage multiple priorities, work under pressure, and maintain a customer-focused mindset Strong communication, organization, and follow-up skills Self-motivated with a strong sense of ownership and accountability Willingness to travel to laboratory locations as needed The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $73k-98k yearly est. 3d ago
  • Experienced Catastrophe Claims Representative

    Auto-Owners Insurance Co 4.3company rating

    Columbia, SC job

    * There are multiple positions open across the 26 states in which we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.* Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to: Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state. Can meet the physical demands required for the position including carrying and climbing a ladder. Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. Familiar with insurance coverage by studying insurance policies, endorsements and forms. Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary. Ensure that claims payments are issued in a timely and accurate manner. Desired Skills & Experience Bachelor's degree or equivalent experience Minimum of 2 years claims handling experience or comparable experience Field claims experience with multi-line property and casualty claims and wind/hail Proficient with Xactimate software Above-average communication skills (written and verbal) Ability to resolve complex issues Organize and interpret data Ability to handle multiple assignments Possess a valid driver's license Military experience is considered Benefits Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan. Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. * Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
    $28k-35k yearly est. 4d ago
  • Insurance Producer - Gaffney, SC

    Horace Mann 4.5company rating

    Gaffney, SC job

    Join Horace Mann: Empower Educators, Achieve Financial Success Ready to Make a Difference? Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own. As an Insurance Producer at Horace Mann, you'll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations. Why Join Us? Performance-Based Compensation 1099 with a 36-month incentive plan and enhanced commissions Monthly incentives based on sales volume for the first 36 months Quarterly production bonuses for the first 36 months No external office requirement-work from anywhere Leverage established books of business while building your own practice Access to a niche market that increases your potential for success Value-added services to connect you with ideal clients Simple, streamlined products and sales processes for quick success Networking, community, and industry events to expand your connections A comprehensive, multi-line product portfolio in a 'One-Stop Shop' model What You Will Do: Solve financial challenges faced by educators through tailored solutions Present with confidence-one-on-one or in large groups-to educate potential clients on products Engage in community and networking events, expanding your professional connections Stay current with industry trends and apply new knowledge to help clients Cultivate strong market relationships and build a solid client base Invest time and resources in ensuring the success and growth of your business What We're Looking For: A commitment to helping educators achieve financial prosperity Strong interpersonal and presentation skills Self-motivation and the ability to manage your own business The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty Compensation and Benefits: Sign-On Bonus Uncapped Earnings/Commission Structured Incentive & Bonus Pay to reward your hard work Work Environment-work in-person, in the field, and/or from an office setting Support and Accountability: As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success We make a difference! At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
    $52k-70k yearly est. 3d ago
  • Manager, Voice Services

    Capital Bluecross 4.4company rating

    Harrisburg, PA job

    And Qualifications Strategy & Product Ownership: Define and track improvements to customer experience and KPIs and publish transparent reporting/dashboard for stakeholders. Partner with business stakeholders to align strategies and priorities and del Manager, Leadership, Product Owner, Customer Experience, Technical, Operations, Insurance, Business Services
    $54k-76k yearly est. 4d ago
  • Client Relationship Specialist

    Brightway 4.4company rating

    Charlotte, NC job

    About Brightway Established in 2008 Brightway has grown to become one of the largest privately owned propertycasualty insurance distribution companies in the US with more than 350 agencies in 38 states and more than 14 billion in annual premiums Brightway is a purpose and core value driven organization We provide a blueprint for a future proofed life Through our successful model agency owners focus on protecting their clients most important assets through consultation curated choice and confidence While Brightway focuses on our agency owners through back office marketing support and constant learning and development Additionally Brightway builds integrates and launches best in class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success Scope The Engagement Center ensures that Brightway clients receive exceptional service This position provides a broad range of insurance related customer service and business development support by cultivating maintaining and enhancing an organizations relationships with its clients & Agency Owners This role contributes to Brightways retention and community building efforts with carriers ensuring seamless service delivery This individual will play a pivotal role in ensuring that clients feel valued and understood which is crucial to fostering long term loyalty and satisfaction Job Responsibilities Client Interaction & Support Manage inbound requests via phone email and other communication channels ensuring timely and effective resolutions Provide exceptional service by addressing inquiries processing requests and resolving concerns with professionalism and efficiency Documents interactions accurately in CRM and other systems Sales & Retention Proactively engage and maintain relationships with clients through outbound calls to offer additional products policy reviews and solutions tailored to their needs Implement upsell and cross sell opportunities to drive business growth while ensuring client satisfaction Drive policy renewals and retention efforts by educating clients on coverage options and benefits Process Improvement & Collaboration Leverage emerging technology to streamline workflows improve efficiency and enhance the client experience Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies Collaborate with internal teams and external agents to improve service quality and operational effectiveness Skills Licenses Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences Ability to learn and effectively use Brightway systems CRM tools and insurance platforms High level of accuracy attention to detail and ability to multitask in a fast paced environment Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem solving skills with the ability to assess customer needs and present logical solutions Demonstrated ability to work both independently and as part of a team contributing to shared goals Tech savvy with a willingness to adopt and leverage new tools and processes Education and Experience This position requires a bachelors degree and 2 4 years experience in a customer service or sales environment Education or experience focused on insurance risk management or entrepreneurship is preferred but not required This position is onsite in Charlotte North Carolina Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration We are dedicated to ensuring that our hiring promotion and training practices reflect this commitment We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve
    $36k-58k yearly est. 4d ago
  • Project Manager

    Bluecross Blueshield of South Carolina 4.6company rating

    Columbia, SC job

    Responsible for the management of area projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. As assigned, leads or assists in the planning, implementation and introduction of projects for new systems, procedures and technologies. Provides education and training regarding complex system changes. Guides less experienced staff. May have indirect, but no direct subordinates. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical remote environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. What You'll Do: Leads planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes. Facilitates the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements. Communicates with information systems and internal staff relative to project assigned. Provides continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings. Manages project budget and resource allocation. Administers scheduling, planning, reporting, development and implementation within timelines and budgets. Provides technical and functional assistance to project team members during all project phases. Functions as lead in reviewing proposed enhancements and identifying issues related to project business requirements. Resolves or assists in the resolution of conflicts within and between projects or functional areas. Directs testing and coordination of changes/enhancements. Oversees the development of test matrices and coordination of internal and external personnel for testing of implemented changes. Provides training and documentation to customers and staff related to project status, procedures and changes. Provides education and training regarding policies and procedures that are changed or developed as a result of changes and projects. Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes. Analyzes processes to ensure accuracy and quality. Makes recommendations to improve processes and drive efficiency in quality. Assists in the identification of potential cost savings. Completes other tasks as assigned by management. To Qualify for This Position, You'll Need the Following: Required Education: Bachelor's degree. Degree Equivalency: 4-years job related work experience OR Associate's and 2-years job related work experience Required Work Experience: 7-years of progressively responsible experience working in various functional areas, such as operations, research and analysis, project management, strategic planning, business process engineering or quality improvement. 3-years of experience coordinating or leading project teams from inception through implementation phases (may be concurrent). Required Skills and Abilities: Excellent and effective communication and time-management skills. Strong knowledge of business process engineering methodology. Ability to communicate complex information with understanding to a variety of audiences who have different levels of experience and knowledge. Advanced analytical and decision-making skills. Thorough understanding of project management phases, techniques and tools. Demonstrated aptitude for effective leadership of staff. Ability to recognize problems or situations that are new or without clear precedent and offer solutions. Required Software and Tools: Microsoft Office. We Prefer That You Have the Following: Preferred Work Experience: Experience in health care of insurance industry. Preferred Skills and Abilities: Computer programming skills. Understanding of electronic workflow systems. Strong and tested project management skills, including sponsor and risk management. Preferred Licenses and Certificates: PMP. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $68k-95k yearly est. 1d ago
  • Meeting & Events Planner

    Aegon 4.4company rating

    Philadelphia, PA job

    Job Family Marketing - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary The Meeting and Events planner will plan and execute a variety of World Financial Group meetings and events. This person will work closely with clients, vendors, travel specialists and marketing coordinators to provide quality programs and the highest-level customer service to event participants. Responsibilities * Plan small/medium size meetings and events and assist with larger meetings for employees and clients. * Provide support to the client before, during and after meetings and events. Update and follow meeting checklists. Execute on-site support when applicable. * Research meeting sites, hotels, and other vendors to compare services and cost estimates. * Negotiate terms and conditions of contracts and ensure all company clauses are included. * Create registration website. Develop necessary reports (rooming lists, manifests, etc.) * Handle food and beverage selections, and determine needs for audio-visual, transportation, and other services as needed. * Allocate planned budgets for meetings and events. * Ensure materials (invites, websites, presentations, etc.) are compliance approved and meet brand standards. * Maintain accurate and updated meeting records. * Apply fundamental concepts; work on assignments of limited scope and complexity with some oversight; make recommendations for changes to procedures and perform varied work requiring some originality or ingenuity. Qualifications * Bachelor's degree in marketing or relevant field, or equivalent combination of education and experience * Three years of related work experience * Proficient computer skills including email, routine database activity, word processing, spreadsheets, graphics, etc. * Excellent interpersonal skills and the ability to work with diverse personalities in a tactful and flexible manner * Good reasoning skills and sound judgment * Ability to handle multiple projects, while meeting related deadlines * Preferred Qualifications * Event management software (Stova, C-Vent or similar) Working Conditions * Office Environment * Ability to lift and/or carry 25-30 pounds of audio/video equipment and other meeting materials * Frequent Travel 25 to 50% Compensation * The Salary for this position generally ranges between $68,000- $83,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. * Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship. This is a hybrid position requiring three days in office per week in one of our hub locations (Philadelphia, Denver, Baltimore). Relocation assistance will not be provided for this position. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $68k-83k yearly Auto-Apply 39d ago
  • Senior Director, Strategic Events & Hospitality

    Aegon 4.4company rating

    Philadelphia, PA job

    Job Family Marketing - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary The Senior Director will lead a distributed team of meeting and event professionals focused on end to end planning and oversight of high quality meeting and event experiences. This person is expected to personally apply creativity and expertise to the design and execution of high level stakeholder experiences, dinners, client meetings, and national sales incentive trips. This role requires a professional with extensive event experience, strong vendor management capabilities, and networked relationships to Philadelphia's top-tier hospitality and dining venues. Core Responsibilities: Provide leadership and strategic direction in planning and executing high-impact executive meetings, dinners, and hospitality events at both local and national levels Cultivate and maintain strong relationships with premier venues and renowned chefs in the Philadelphia area to deliver exceptional event experiences Design and manage top tier sales incentive travel programs that drive performance and reward top talent Oversee the development and execution of internal Company sales conferences, C-suite management events, and in-person executive town halls Lead internal event planning team and manage key external partners to ensure seamless execution Ensure all events consistently reflect brand standards and compliance expectations Apply critical thinking and sound judgement to navigate and resolve unexpected circumstances as they arise with professionalism and agility Qualifications: Provide leadership and strategic direction in planning and executing high-impact executive meetings, dinners, and hospitality events at both local and national levels Cultivate and maintain strong relationships with premier venues and renowned chefs in the Philadelphia area to deliver exceptional event experiences Design and manage top tier sales incentive travel programs that drive performance and reward top talent Oversee the development and execution of internal Company sales conferences, C-suite management events, and in-person executive town halls Lead internal event planning team and manage key external partners to ensure seamless execution Ensure all events consistently reflect brand standards and compliance expectations Apply critical thinking and sound judgement to navigate and resolve unexpected circumstances as they arise with professionalism and agility Preferred Qualifications: Certified Meeting Professional (CMP), CMM or similar credentials Financial services background Experience with Industry Associations Strong travel and entertainment industry connections in Philadelphia; knows the local scene and has relationships with preferred access Experience managing high-level stakeholders and incentive travel Working Conditions: * Hybrid office environment in Philadelphia * Moderate travel This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $137k-192k yearly est. 4d ago
  • Residential Property Inspector - Johnstown, PA

    CIS Group of Companies 4.6company rating

    Johnstown, PA job

    Looking to Supplement Your Income or Just Be Productive? Become an Independent Residential Insurance Inspector with CIS Group! Are you looking for a flexible, rewarding opportunity that allows you to be your own boss and take control of your schedule? CIS Group is seeking motivated, detail-oriented individuals to join our team as 1099 Property Insurance Inspectors. If you own an LLC and are looking to diversify your work, this might be the perfect opportunity for you! Why Work With Us? Since 1996, CIS Group has been one of the largest and most trusted names in the insurance inspection industry. We offer a platform that allows Independent Contractors to create and grow their own businesses, work flexible hours, and take on a variety of inspections. Whether you're supplementing your current work or looking for a new venture, this position offers flexibility and autonomy. What You'll Do: Travel to residential homes to complete exterior (interior photos here and there) property inspections. Take photos, collect property data, and upload your findings using your smartphone or tablet. Provide high-quality, professional service that delivers accuracy and on-time service, with exceptional communication. Maximize this opportunity by utilizing your unique skillset Watch this video to see an example of an exterior-only inspection: Click here to watch What We're Looking For: 1099 Independent Contractors - Be your own boss, set your own schedule! Flexible Hours - Work during daylight hours, Monday through Saturday. Comfortable Working Outdoors - This role requires you to work in various weather conditions. Tech-Savvy - A recent smartphone or tablet capable of taking and storing hundreds of photos. Computer Access - Wi-Fi-enabled for uploading data. Reliable Vehicle & Driver's License - Travel to residential properties within your area. Strong Communication Skills - You're a professional and a persistent communicator. You're not someone who just disappears when things get tough. Microsoft Excel Familiarity - Basic computer skills are necessary for managing your inspections. Compensation: Independent Contractors - You get paid per inspection. Fees - Vary based on location and inspection type, allowing for higher earning potential as you demonstrate competency. Why This Is Perfect for You: You've taught yourself how to solve problems and take on new challenges, and you're driven to succeed no matter the obstacles. This opportunity will allow you to create and or build your own business, and the flexibility to grow your income in an industry that remains resilient even through economic downturns. Ready to take control of your future and join a company that values your persistence and resourcefulness? Submit your resume now and become part of the CIS Group team! Pay = $336 monthly working 2 days per month
    $47k-69k yearly est. Auto-Apply 52d ago
  • Claims Assistant

    North Carolina Farm Bureau Mutual Insurance Company, Inc. 4.0company rating

    Wilmington, NC job

    About Us At North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us! About The Role Our Claims Department provides outstanding individuals with the opportunity for an exciting and rewarding career. Resolving claims combines the excitement of investigations with the reward of helping people through difficult times. As a Claims Assistant, you will play a crucial role in the efficiency of claims processing, managing administrative tasks, and maintaining claims files. You will support managers, examiners, and adjusters, ensuring smooth daily operations. Education and Experience High School diploma or equivalent preferred. Preference given to applicants with extended education and/or training. Preference will be given to candidates with relevant business experience. Required Skills and Abilities Present a professional and personable attitude and communicate effectively in stressful situations. Possess strong written, verbal, and interpersonal communication skills. Possess strong organizational skills and attention to detail. Proficiency with computer operation and software, including Microsoft Office. Must be reliable and capable of working independently as well with others. Location and Commitments Full-time office role. Reports to our Wilmington District Claims Office: 2704 Exchange Dr, Wilmington NC 28405 All offers are contingent on a Background Check. Responsibilities of the Role Customer Service Duties: Manage in-person client interactions, respond to emails, and provide telephone support. Ensure that all calls and messages are routed to the appropriate team members. Monitor the office email inbox for inquiries and requests. Complete system entries and corrections that include financials, assignments, stop payments, loss reports, and additional tasks. Support adjusters by providing instructions to insured individuals and claimants, ordering appraisals, and generating standard forms and letters, as needed or requested. Mail and Document Processing: Retrieve, process, and prepare mail received from various sources, including USPS, couriers, and electronic formats, for input and distribution. Input documents into claim files through scanning, uploading, and other necessary tasks. Route mail and index/task documents to their intended recipients while recognizing and prioritizing time-sensitive information and original documents. Organize, store, and purge both paper and electronic documents/information according to established guidelines. Perform general office duties including ordering supplies and maintaining and handling service calls for assigned office equipment. Assist the Manager and Examiner in daily claims operations and cross train as needed. This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.
    $33k-37k yearly est. 25d ago
  • Mental Health Worker (Part time, 3rd Shift)

    Allied Services Integrated Health System 3.3company rating

    Towanda, PA job

    Reporting directly to the Program Supervisor, the Mental Health Worker is responsible for carrying out the assigned programming to the residents. Assigned duties are implemented in a manner appropriate to the age-specific needs of the residents served. Type of supervision exercised: None. Jobs reporting to this position: None. EDUCATION: High school diploma or equivalent required. College courses in the Humanities or Social Sciences preferred. WORK EXPERIENCE: Two (2) years experience in working with mentally handicapped individuals preferred. SPECIAL EMPLOYMENT REQUIREMENTS: Must be cleared by PA State Police criminal history check. CPR certification and First Aid certification must be obtained and maintained. Good written and verbal communication skills and interpersonal skills required for effective communication with staff, management, residents and external agency personnel. Valid PA driver's license required for driving of program vans. Must successfully complete Allied's Driver Testing Program Must be able to work flexible scheduled work time to accommodate the needs of the residents of the program. Must be willing to rotate throughout CRRP work sites. Must possess the ability to make mature and good judgments in matters related to resident safety. Must adheres to established company and program policies and procedure related to safety and infection control. PHYSICAL DEMANDS: Moderate Work: duties require exerting up to 25 lbs. of force occasionally (approx 10-33% of shift), and/or up to 10lbs. of force frequently (approx 33-66% of the time), and/or a negligible amount of force constantly to lift, carry, push, pull, and move objects (i.e., occasional patient transfers). Position involves bending, reaching, and stooping (occasionally in strained position) throughout shift. Position required occasional crisis intervention for protection of self and others. Must be able to transport self throughout facility. Must be able to travel as required. ACCIDENT OR HEALTH HAZARDS: Occupational exposure to blood or other potentially infectious materials. Frequent work in and around bathroom/shower areas where floors can be wet. WORKING CONDITIONS: Works in residential setting for mentally ill adults. Works indoors and outdoors in all weather conditions and seasons.
    $26k-39k yearly est. 4d ago
  • Fraud Analyst

    National Western Life Insurance Company 4.3company rating

    North Carolina job

    This role will identify, investigate, and prevent fraudulent activities by analyzing transactions, monitoring suspicious patterns, implementing security protocols, and ensuring regulatory compliance to protect assets and customers. This candidate requires strong data skills and attention to detail. Key duties include reviewing alerts, contacting customers and agents, creating reports, collaborating with teams, and staying updated on fraud trends. Major Duties and Responsibilities Document and implement fraud prevention strategies, update internal controls, create reporting and enhance security protocols. Review financial transaction requests for fraud red flags and answer questions/inquiries related to fraud from our Third-Party Administrator (TPA) partners. Research potential fraud red flags and document findings. Contact customers and/or agents to verify suspicious activity, providing solutions while maintaining good customer service. Assist in daily reporting of post issue activity, including utilizing data to identify trends and provide actionable solutions. Partner with Legal, Compliance and TPA partners to enhance and enforce fraud controls. Performs root cause analysis on fraud activity to ensure we are solutioning to meet our long-term goals. Supervisory Responsibilities This job does not have supervisory responsibilities. Education and/or Experience and Skills Minimum 2 years in the insurance or Financial Services industry Experience in anti-fraud monitoring preferred Understanding of life and annuity operational processes Experience analyzing, measuring, and evaluating data through reporting. Excellent verbal and written communication skills, at all levels of the organization Ability to effectively interact/interface with external parties - agents, distributors, customers, and vendors. Utilize strong critical thinking skills to effectively solve problems. Skills must include being self-motivated with the ability to show great initiative individually. Ability to work in a complex and innovative environment.
    $38k-62k yearly est. 9d ago
  • Future Opportunities

    Donegal Insurance Group 4.3company rating

    Marietta, PA job

    Join Our Talent Community Are you interested in exploring career opportunities with Donegal Insurance Group but do not match any of our current openings? No worries! Apply to this posting and we will keep your information on file for future opportunities. We are always interested in hearing from great candidates who share a strong interest in our mission, values, and future endeavors. New positions regularly become available throughout the year. Our team will review your background & interests and contact you should a new and relevant position arise that we feel you may be qualified for. It is still encouraged though, to express interest in a specific role, for you to submit a separate application for each role you are interested in. To apply, please submit your resume and online application Competitive Benefits Package Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including: Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date. 401(k) with the first 3% matched at 100%: the next 6% is matched at 50% Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days Career Development: Including college partnership discounts and industry designation(s) reimbursements Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page. Who We Are Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 21 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name. Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA , our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself: By joining Donegal, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™ . Work Arrangement With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a position not requiring an onsite expectation at one of our offices, the ideal candidate must live within our Donegal footprint. Current approved states are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV . (Please note, this list is subject to change without notice.) E-Verify Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah . If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below: Notice of E-Verify Participation Poster (English and Spanish) Right to Work Poster (English and Spanish)
    $47k-89k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advocate II Part Time 2-6

    Bluecross Blueshield of South Carolina 4.6company rating

    Florence, SC job

    We are currently hiring for a Part-Time Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role as a Claims Customer Service Advocate II, you will be responsible for helping our customers in a timely, prompt, and accurate way to answer some of their most worrisome health care questions and claims concerns. This job can be complex and may require research as well as the ability to feel comfortable going off-script to ensure our customer's questions are answered correctly the first time. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining our team! Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future. Description Position Purpose: From the moment of login, you'll be focused on proactively resolving our members' and/or providers' questions and concerns using computer-based resources to find answers. Communication via telephone, written, web, or walk-in inquiries. You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, and helping find a doctor via telephone calls, online chats, or e-mails. At times extensive research may be needed and it may be necessary to collaborate with other departments to find the answers needed. Accurately documenting these questions is vital for the success of this role. You are the subject matter expert for this role. Your leadership team is open to your recommendations, feedback, process improvements, and assistance with special projects to make positive changes for the department. Once you have mastered this role, training and sharing your knowledge with new team members can be a rewarding part of this role. Logistics: PGBA Location: This position is part-time (min 20 hours/week) Monday-Friday in a typical office environment. This role is located at 200 North Dozier Boulevard Florence, SC 29501 United States of America. SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). As a Service Contract Act (SCA) employee, you are required to enroll in our health insurance, even if you already have other health insurance. Until your enrollment is complete, you will receive supplemental pay for health coverage. Your coverage begins on the first day of the month following 28 days of full-time employment What You'll Do: Researches and responds to telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Research and respond to written inquiries and identify incorrectly processed claims and completes the adjustment and/or reprocessing action according to department guidelines. This may include initiating, documenting, and processing the request to completion. Initiate recoupments as necessary. Identifies complaints and inquiries of a complexity level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and reports potential fraud and abuse situations. Completes projects and/or assignments related to claims processing and customer service functions in the department. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 2 years of customer service experience OR 1 year of claims or appeals processing experience and 1 year of customer service experience OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Other Tools: Microsoft Office. Work Environment: Typical office environment. We Prefer That You Have The Following: Strong human relations and organizational skills, with a demonstrated ability to handle high-stress intense situations and conversations. Good judgment and the ability to handle confidential or sensitive information with discretion. Ability to learn. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $29k-33k yearly est. 3d ago
  • Senior Loss Control Consultant

    Alexander & Schmidt 3.8company rating

    Myrtle Beach, SC job

    Senior Loss Control Consultant Job Description At Alexander & Schmidt, a Senior Loss Control Consultant performs inspections and prepares in-depth reports for insurance underwriting purposes. Insurance companies use the reports to properly insure a commercial building, or business operations, for a new policy or renewal of a current policy. Required Skills A Minimum 10 years' experience with a major carrier or working as an independent contractor providing loss control services. Extensive understanding of commercial property and casualty lines. Property assessments will potentially include the necessity to determine adequacy of sprinkler systems based on occupancy, commodities and racking systems. Inland Marine coverages will include builders risk, contractor's equipment, motor truck cargo, WLL and MOLL and other specialty coverage's. Commercial General Liability will include Premises, Operations, Products and Completed Operations. Workers Compensation assessments for regulatory compliance and workplace safety. Loss analysis involving identification of trends, root cause and appropriate corrective action. Specialty fields such as Environmental and Professional Liability Risk Improvement services including training, consulting, hazard analysis and regulatory assessments will also be conducted. Solid communication skills-including exceptional writing ability, organizational skills, and computer skills Excellent Time management skills Professional certifications CSP, OHST, ALCM and/or ARM are preferred, but not required. Uploading completed reports, photos and diagrams through a special website or complete reports on web based systems Travel within a reasonable territory, 50 mile radius This work will be challenging and covers everything from contractors to real estate to retail to warehouse and distribution to manufacturing. High-quality, accurate loss control surveys guide the underwriter in the selection of profitable business, and assist the insured in controlling losses through the demonstrated value of the loss control services provided.
    $66k-89k yearly est. 60d+ ago
  • Client Relationship Specialist

    Brightway Insurance 4.4company rating

    Charlotte, NC job

    About Brightway Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.4 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients' most important assets through consultation, curated choice, and confidence. While Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success. Scope The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway's retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction. Job Responsibilities Client Interaction & Support: Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions. Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency. Documents interactions accurately in CRM and other systems. Sales & Retention: Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs. Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction. Drive policy renewals and retention efforts by educating clients on coverage options and benefits. Process Improvement & Collaboration: Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience. Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies. Collaborate with internal teams and external agents to improve service quality and operational effectiveness. Skills, Licenses, Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences. Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment. Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem-solving skills with the ability to assess customer needs and present logical solutions. Demonstrated ability to work both independently and as part of a team, contributing to shared goals. Tech-savvy with a willingness to adopt and leverage new tools and processes. Education and Experience This position requires a bachelor's degree and 2-4 years' experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required. This position is onsite in Charlotte, North Carolina. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.
    $36k-58k yearly est. 4d ago
  • Mental Health Worker (Part time, 2nd Shift)

    Allied Services Integrated Health System 3.3company rating

    Towanda, PA job

    Reporting directly to the Program Supervisor, the Mental Health Worker is responsible for carrying out the assigned programming to the residents. Assigned duties are implemented in a manner appropriate to the age-specific needs of the residents served. Type of supervision exercised: None. Jobs reporting to this position: None. EDUCATION: High school diploma or equivalent required. College courses in the Humanities or Social Sciences preferred. WORK EXPERIENCE: Two (2) years experience in working with mentally handicapped individuals preferred. SPECIAL EMPLOYMENT REQUIREMENTS: Must be cleared by PA State Police criminal history check. CPR certification and First Aid certification must be obtained and maintained. Good written and verbal communication skills and interpersonal skills required for effective communication with staff, management, residents and external agency personnel. Valid PA driver's license required for driving of program vans. Must successfully complete Allied's Driver Testing Program Must be able to work flexible scheduled work time to accommodate the needs of the residents of the program. Must be willing to rotate throughout CRRP work sites. Must possess the ability to make mature and good judgments in matters related to resident safety. Must adheres to established company and program policies and procedure related to safety and infection control. PHYSICAL DEMANDS: Moderate Work: duties require exerting up to 25 lbs. of force occasionally (approx 10-33% of shift), and/or up to 10lbs. of force frequently (approx 33-66% of the time), and/or a negligible amount of force constantly to lift, carry, push, pull, and move objects (i.e., occasional patient transfers). Position involves bending, reaching, and stooping (occasionally in strained position) throughout shift. Position required occasional crisis intervention for protection of self and others. Must be able to transport self throughout facility. Must be able to travel as required. ACCIDENT OR HEALTH HAZARDS: Occupational exposure to blood or other potentially infectious materials. Frequent work in and around bathroom/shower areas where floors can be wet. WORKING CONDITIONS: Works in residential setting for mentally ill adults. Works indoors and outdoors in all weather conditions and seasons.
    $26k-39k yearly est. 4d ago

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