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Bankers Trust Company jobs in Des Moines, IA - 4584 jobs

  • Sales Associate - Treasury

    Bankers Trust Company 4.5company rating

    Bankers Trust Company job in Des Moines, IA

    There are important qualities you look for in an employer - meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a “Best Place for Working Parents ,” being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record . Job Summary: The Sales Associate position provides daily support to the Treasury Management Officers & Treasury clients. This position will perform a wide range of administrative duties and responsibilities to support the Treasury Management functions while also working as a liaison between the client and internal bank operations teams. This position assists and manages correspondences, reports, creates documentation, and assists with identifying and resolving client issues. This position will also ensure all required tasks associated with the relationship are accomplished in a timely, high quality, customer service manner. Primary Functions and/or Responsibilities: Provides Sales support to the Treasury Management Sales Officers Assists clients with routine sales inquiries (answering questions on products, processes and procedures), research, investigations, wire transfers, etc. Assists clients with service issues with little supervision from the Sales Officer/Commercial Lender, which may include in-person calls Prepares Sales Officer pre-call plan documents Notifies Clients of ACH Overlimits and verifies totals and legitimacy Processes and opens new accounts for customers as requested by the Sales Officers/Commercial Lenders Processes and opens Certificates of Deposits for customers and reviews and renegotiates existing Certificates of Deposits Prepares treasury product agreements, obtains legal documentation, and tracks/obtains missing agreements for audit purposes Responsible for the coordination, implementation, and tracking of all new product setups with Electronic Banking Analysts Maintains/organizes specific “Treasury” folder for each customer within share drive Processes the daily overdraft report and notifies commercial customers and commercial lenders of these overdrafts Reviews monthly account analysis statements for accuracy and facilitates changes to Operations Prepares account maintenance, waives service charges, etc. for products and services sold by Officers by using the ACT system (General Ledger & Deposit Ticket System) Backs up other Sales Associates Processes Cashier's checks as needed for Commercial customers Other duties as assigned Education and/or Experience: High School diploma or GED preferred One or more years customer service-oriented environment desired Treasury Services product knowledge preferred Operations experience preferred Specific Skills, Knowledge & Abilities: Ability to deal effectively with customers and all levels of the bank organization Hiring Salary Range The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate's prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $24.00 - 28.00 per hours (Annualized at 40 hours per week: $49,734 - 58,510.) Benefits Group Health, Dental, and Vision Insurance Generous Paid Time Off (PTO) Volunteer Time Off (VTO) 401(k) plan with lucrative company match Tuition assistance Company Paid Life Insurance Paid Parental Leave Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more. Team Member Banking - a suite of products and services with special benefits for employees Remote Work Eligibility: Position may be eligible for a hybrid remote work schedule (requiring some days in the office each week). EQUAL OPPORTUNITY EMPLOYER “PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”
    $49.7k-58.5k yearly Auto-Apply 12d ago
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  • Chief Credit Officer - Des Moines, Iowa

    Bankers Trust Company 4.5company rating

    Bankers Trust Company job in Des Moines, IA

    There are important qualities you look for in an employer - meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a “Best Place for Working Parents ,” being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record. This position is based onsite in Des Moines, Iowa. Job Summary: The Chief Credit Officer (CCO) is responsible for identifying and mitigating the Bank's credit risk. The CCO will oversee the Banks credit policies, procedures, and processes ensuring appropriate mitigation of the risks inherent in the loan portfolio. The CCO is responsible for the attainment of lending objectives and the overall direction and operations of the credit department, including individual loan and portfolio quality. Primary Functions and/or Responsibilities: Identifies and mitigates the Bank's overall credit risk. This includes, but is not limited to, commercial and consumer loans and digital transmission of funds (ACH, wire, remote deposit and ECL). Takes action to mitigate identified risks. Approves credit requests within individual and team authorities Oversees and provides active management of the Bank's credit underwriting function for all markets Partners with the bank's market leaders to help promote the safe and sound growth of the loan portfolio Maintains and oversees the roll-up of the Division budget, appropriating funds to grow business while adhering to expense reduction Provides relevant updates and cross-functional education at strategic planning sessions and quarterly management committee meetings Represents the Bank by attending Bank-sponsored community events, especially those with a DEI focus Joins community boards, especially with a focus on CRA opportunities Collaborates with Loan Review to ensure areas of risk are identified, quantified and reported; including coordination of problem credits. Develops and implements strategic initiatives that promote an efficient and scalable department Chairs the Senior Loan Committee & serves as a member of the ALLL Committee and the ALCO Committee Participates as a member of the Bank's Management Committee Manages and develops staff to ensure consistent credit guidance and loan quality standards Performs other duties as assigned # of Direct Reports: 4-6 # of Indirect Reports: 10-20 Education and/or Experience: Bachelor's degree in Finance, Economics, Accounting or related field required At least 15 years of experience in commercial credit, including 10+ years with approval authority required At least 10 years of experience in personnel management and supervision required Specific Skills, Knowledge & Abilities: Ability to establish acceptable risk parameters for enterprise credit exposure Ability to train and develop Credit Analysts to analyze credit and identify specific occurrences or trends in financial performance Ability to train and develop Commercial Portfolio Managers to make credit decisions within assigned authority or make well supported recommendations for credit requests above assigned authority Strong credit analysis techniques and analytical skills Must be able to structure credits and make timely credit decisions Strong knowledge of loan documentation Strong knowledge of Bank Regulations Must understand lending law and compliance policies and procedures, as well as knowledge of work out credits Ability to maintain relationships with top-tier clients and/or community leaders and seek out additional referral and business opportunities on an ongoing basis. Ability to demonstrate honest and ethical behavior, consistently illustrating Bankers Trust values in your words and actions Respect, recognize and celebrate the strength of Bankers Trust's greatest asset, the value of all people, via diversity, equity and inclusion efforts. Ability to develop leaders who develop their own team members, building an effective talent pipeline, creating engaged, innovative and professional teams with viable succession plans. Ability to develop and communicate strategic vision for the Division, leading projects and setting goals to align with the organization's strategic pillars. Benefits Group Health, Dental, and Vision Insurance Generous Paid Time Off (PTO) Volunteer Time Off (VTO) 401(k) plan with lucrative company match Tuition assistance Company Paid Life Insurance Paid Parental Leave Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more. Team Member Banking - a suite of products and services with special benefits for employees Hybrid Eligibility: Position may be eligible for some hybrid work schedule (requiring most days in the office in Des Moines, Iowa each week). EQUAL OPPORTUNITY EMPLOYER “PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”
    $107k-161k yearly est. Auto-Apply 60d+ ago
  • Client Manager - US Large Market

    American Express 4.8company rating

    Des Moines, IA job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645
    $89.3k-150.3k yearly 5d ago
  • Customer Care Professional-Monetary Banking Operations

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express is proud to make available a set of on-line deposit products provided by American Express National Bank. In support of these products for both consumer and commercial customers, Enterprise Bank Servicing within the Banking Servicing Network is hiring Rep-Cash Management - CCP Operations Roles. This role is a member of the Monetary Operations Teams where you will deliver a world-class experience for American Express National Bank, assisting consumer and commercial customers. You'll provide personalized customer service of the highest level by supporting our customers with a positive and professional attitude while ensuring their accounts are handled accurately within service level agreement and regulatory guidelines. As a Banking Operations Colleague you may be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. You will service our customer requests by gathering and analyzing critical data to determine the appropriate course of action. As a member of this team, you must possess resilience, accountability and passion to work in this fast-paced, high-performing team environment while managing competing demands. You will be part of a team that is responsible for the daily processing of all monetary transactions, such as wire transfers, ACH and Check Processing transactions amongst any other required monetary or servicing requests. All Monetary Operations processes are highly regulated and scrutinized by compliance requiring colleagues to ensure a high level of organization and ability to quickly pivot to meet needs. Colleagues may partner with leadership on projects, data validation and supporting exam management efforts for all of Banking Servicing Networks. We must ensure proper due diligence is performed prior to the movement of any monetary transactions. **In this role you will be required to:** + Be extremely detail oriented and the ability to analyze and understand banking, financial and servicing processes from numerous sources + Possess intuitive and deductive reasoning skills + Comfortable making decisions and recommendations in unclear circumstances + Willingness to be involved in business initiatives that drive career development and team engagement + Communicate effectively with customers and all levels of leadership + Come with resilience and dedication for delivering top notch service + Ensuring quality and compliance metrics are maintained + Accuracy and efficiency is key in managing all processes and tracked for productivity metric + Take on additional responsibilities within Operations based on overall business needs to drive business initiatives and support career development and team engagement **Minimum Qualifications:** + 2 years' experience in Operations or Banking preferred + Must have excellent analytical, written, and verbal communication skills + Must have strong time management skills + Ability to work under pressure while managing multiple tasks effectively + Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products + Proven adaptability to a quickly changing environment + Thought Leadership and ability to see impacts uphill, downhill and end to end impacts from an enterprise perspective + The drive to continually improve personal performance, customer satisfaction, operational goals, and business brand + Must be team oriented and come with a collaborative attitude and approach **Additional Requirements:** + This role is hybrid role. Candidates must work in the office a minimum of 3 days a week based on predetermined scheduling + Flexibility to work anytime between the hours 6:00am-9:00pm **Qualifications** Salary Range: $20.00 to $24.05 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Banking **Primary Location:** US-Utah-Sandy **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25021316
    $31k-36k yearly est. 2d ago
  • Mtge Home Ln Advisor

    First Bank 4.6company rating

    Omaha, NE job

    Mortgage Home Loan Advisor (Commission-Only) Do you hate sitting in an office all day? This position actually requires that you spend more than 80% of your time outside of your office. Like meeting new people and helping people to finance a new home? Read further to check out this opportunity. What You Will Be Doing Sourcing leads for mortgage home loans Meet with perspective borrowers to obtain loan applications, explain application process, fees involved, and different programs available, etc. Analyze perspective borrowers' financial status (income and debt) by obtaining required paperwork needed for loan submission and to notify borrower of credit report/appraisals ordered to determine feasibility of making a mortgage loan Submit completed applications and confer with underwriters to aid in resolving mortgage application concerns Advise borrowers of underwriting decisions, work with the borrower and underwriter to ensure all underwriting conditions are met Work with both the processor and borrower, if loan is denied, about reconstructing loan under a different program Coordinate loan closing, escrow signing, ordering of loan documents and assisting borrowers in the closing process
    $63k-79k yearly est. 3d ago
  • Senior Manager - Digital Program Management (Middle Market)

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. **Role Summary:** This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving. As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express. Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express. Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs. **Key Responsibilities** : + Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment + Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap + Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys + Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed + Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences + Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners + Support the Director in influencing senior sponsors and ensuring alignment across teams + Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives + Track progress against goals and surface insights that inform continuous improvement **Minimum Qualifications** : + 5 years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments + Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments + Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes + Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally + Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments + Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority + Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments + Bachelor's degree **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Product **Primary Location:** US-New York-New York **Other Locations:** US-Georgia-Atlanta, US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000192
    $123k-215.3k yearly 2d ago
  • Supervisor, Business Banking Support

    American National Bank 4.4company rating

    Omaha, NE job

    With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career. Together, we can do more for your future... At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family. We offer: Competitive base compensation with additional performance-based annual earning potential Career growth potential built into every role 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing* No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage Paid Time Off, Paid Holidays and Paid Volunteer Time Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support* Dental Insurance with significant premium contribution by ANB* Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection* Tuition Reimbursement* Gym Membership Reimbursement* Discounts on Banking and Financial needs Eligibility Criteria Apply Job Summary The Business Banking Support Supervisor is an experienced Business Banking Specialist who can support all lines of commercial business. In this role, you will assist in training all new team members, facilitate workload management, and have input in department strategy, goals, and operations. Additionally, you will prepare commercial loan documents and provide direct support to commercial banking team and clients. Essential Job Duties & Responsibilities Manages the day-to-day operations of the people, processes and work of the business banking support function within the market such as: working with new and existing business clients for new accounts, loans, all general account inquiries for both loans and deposits, and troubleshooting of all types. Coordinating commercial loan documents for lending officers, reviewing loan documentation, facilitating the loan closing process, partner with other areas of client support to enhance the client experience, among other commercial sales support tasks. Demonstrates strong knowledge of the Bank's products and services. Maintains a high level of knowledge regarding compliance and audit needs related to Commercial, Private, Small Business and Community Banking. Ensures operating policies, procedures and regulatory requirements are current and administered consistently throughout Business Banking Support team. Assesses service provided by team members to ensure it consistently delivers on the standard of client service set within the organization. Is relied upon as a subject matter expert on banking support processes and related software capability to advance the client experience. Serves as resource, consultant and coach to colleagues within and beyond the commercial client support team in special projects or on a periodic basis to develop people, improve workflow and enhance the effectiveness of commercial banking operations. Evaluates and recommends policy, core system function and procedural changes for processes that impact the client experience. Recommends training and technology enhancement needs. Provides oversight and direction to his/her team members in accordance with the organization's policies and procedures. Coaches, mentors and develops staff, including overseeing new employee onboarding and providing career development planning and opportunities. Consciously creates a workplace culture that is positive consistent with the organization's goals. Leads employees to meet expectations for productivity, quality, and goal accomplishment. Provides effective performance feedback through recognition, rewards, and disciplinary action, with the assistance of Talent Management, when necessary. Maintain employee work schedules including paid time off and any requested leave of absence. Maintain transparent communication as appropriate through department meetings, one-on-one meetings, and appropriate email and regular interpersonal communication. Experience Needed: Minimum of 5 years of banking or related financial services industry experience in at least some of the following areas of new accounts, commercial loan documentation, platform automation, sales support, lending, and customer service and client financial solutions. Significant experience with banking software such as Jack Henry and LaserPro is strongly preferred. Prior experience leading people in a formal capacity is strongly preferred. Education, Licensure & Certification Needed: * A 4-year degree in a relevant field or equivalent work experience is required. Skills & Abilities Needed: Sound working knowledge of banking compliance, regulation and risk management A clear drive that seeks to improve the operational efficiency for the benefit of the bank and client experience. Strong problem-solving ability with customer service skills. A team player and team builder who can manage effectively in a changing environment by eliminating barriers and actively fostering collaboration. Ability to prioritize and balance simultaneous needs. Strong communication skills with individuals at all levels, internally and externally. Strong attention to detail. Consistently manages time well, balancing both long-term and day-to-day demands of management role. Highly proficient in banking software, as well as MS Office tools including Outlook, Excel, Word, and PowerPoint
    $40k-47k yearly est. 2d ago
  • Chief Financial Officer

    Hedge Fund Company 4.3company rating

    Scottsdale, AZ job

    The ideal candidate will have expertise in EOS (Entrepreneurial Operating System) Must have extensive experience in the Capital Markets, specifically Alternative Investments, Preferably Litigation Finance, law Firm Management. Position Summary In addition to handling the oversight of all accounting needs and M&A activity, the CFO / Integrator is responsible for translating the company's vision into day-to-day execution, driving operational excellence, and ensuring all departments work in alignment toward strategic objectives. Acting as the key right-hand to the CEO/Visionary, the CFO/Integrator harmonizes leadership teams, manages cross-functional priorities, and ensures consistent, scalable growth. Work from Work: This role will be done from the offices in Scottsdale, AZ Key Responsibilities 1. Strategic & Operational Leadership Partner with the CEO/Visionary to develop and execute the company's strategic plan. Translate high-level vision and objectives into measurable operational goals and initiatives. Oversee all day-to-day business operations, ensuring efficiency, profitability, and quality. 2. Organizational Integration Align and unify all departments (sales, marketing, finance, operations, HR, legal) around core goals. Drive accountability by establishing KPIs, metrics, and scorecards across the organization. Identify and remove roadblocks that hinder performance or growth. 3. Financial Oversight Provide finance leadership on budgeting, forecasting, M&A and P&L management. Ensure optimal allocation of resources to meet both short-term and long-term objectives. 4. Team Development & Leadership Lead, coach, and develop department heads to build high-performing teams. Maintain a culture of accountability, transparency, and operational discipline. Support talent acquisition, retention, and succession planning. 5. Process & Systems Optimization Establish and refine scalable processes, workflows, and systems. Ensure technology and infrastructure meet the needs of the growing business. Champion continuous improvement initiatives and operational best practices. Qualifications 10+ years of progressive leadership experience, ideally in high-growth or entrepreneurial environments. Proven track record of integrating multiple business functions and delivering results. Strong financial acumen, with experience managing budgets and driving profitability. Excellent leadership, communication, and interpersonal skills. Highly organized, with the ability to prioritize and manage multiple initiatives simultaneously. Experience with EOS or similar strategic operating frameworks strongly preferred. Key Competencies Strategic thinker with a bias for execution Problem-solving and decision-making under pressure Data-driven management approach Ability to build trust and foster collaboration across departments Resilient, adaptable, and solutions-focused Compensation: Base Pay + equity in an established company with $4 million+ in annual revenue
    $82k-136k yearly est. 4d ago
  • Analyst-Compliance Termination of Accounts

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. The Termination of Accounts (TA) team is responsible for evaluating customer relationships for termination and/or prevention of future accounts, due to money laundering, reputational risk, and/or other relevant factors. **Job Responsibilities:** + The TA Analyst will be responsible for analyzing referrals to the TA team related to instances of potential money laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools. + Conduct time-sensitive and thorough account reviews to make recommendations regarding account terminations and the prohibition of customers from establishing new American Express relationships + Build strong relationships with strategic partners, internal GFCC colleagues and TA team members to ensure effective coordination of significant case reviews and TA reviews + Produce well-written reports detailing and analyzing potentially suspicious activity and, when appropriate, collaborate with GFCC leadership on account termination decisions + Demonstrate excellent verbal and written communication skills; a keen attention to detail in writing and analysis; proven analytical and problem-solving skills; and an ability to manage multiple varied projects simultaneously **Minimum Qualifications:** + Minimum of two years of professional experience in the legal, audit, investigations, compliance, or financial services, with demonstrated responsibility in research, analysis, or risk related work. + Proficiency in Microsoft Excel, Microsoft Word, and internet-based research + Strong written and verbal communication skills, with proven ability to analyze and present complex information clearly + Strong analytical skillset with keen attention to detail while handling confidential and complex work. + Proven ability to manage multiple priorities, meet tight deadlines, and collaborate effectively in a team-oriented environment. **Preferred Qualifications:** + Bachelor's degree in a relevant field such as a Criminal Justice, Finance, Accounting, Statistics, Journalism, or a related discipline. + Detailed knowledge and understanding of American Express SAR filing requirements and AML investigations + Flexibility and adaptability in navigating evolving regulations and compliance requirements + Certified Anti-Money Laundering Specialist (CAMS) or similar industry recognized credentials **Qualifications** Salary Range: $65,500.00 to $102,500.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000674
    $65.5k-102.5k yearly 2d ago
  • Proprietary Equity Trader

    T3 Trading Group 3.7company rating

    Chandler, AZ job

    NOW HIRING Proprietary Equity Traders Wanted T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street the heart of New York City's financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide: WE PROVIDE: Education in technical analysis, tape reading, money management, and market psychology Daily trading review with experienced traders Competitive payout structure Cutting edge technology Open and friendly team environment REQUIRED QUALIFICATIONS: College degree with a competitive GPA Basic familiarity with the equity markets Strong analytical skills Ability to work well in a team environment A focused, dedicated, and entrepreneurial personality Enthusiasm for the equity markets Prior trading experience is not required We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management. In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology. Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders. Series 57 & SIE license required. We will sponsor qualified candidates for this exam. If interested, please contact Paolo Fontana at ************ or ***************************
    $65k-112k yearly est. Easy Apply 60d+ ago
  • Technology Support II - Production Management, Issues Management

    Jpmorgan Chase & Co 4.8company rating

    Tempe, AZ job

    JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities * Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities * Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Should have experience in a Customer or Client Facing related role * Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries * Excellent communication skills, organizational skills and time management skills * Excellent technical skills and business acumen related to data management and payments processing * Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud * Exposure to observability and monitoring tools and techniques * Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Knowledge of one or more general purpose programming languages or automation scripting * Experience with help desk ticketing systems * Ability to influence and lead technical conversations with other resolver groups as directed * Exposure to observability and monitoring tools and techniques * Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 45d ago
  • Manager-Compliance: Training

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU Investigations-related Procedures and Training Material (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU training efforts; aligning with the GFCSU/USIU and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program. **How will you make an impact in this role?** This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts. The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes. **Responsibilities:** + Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed; + Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings; + Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs + Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics + Partnering with global investigations teams on areas of training and alignment need; + Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies; + Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives. **Minimum Qualifications:** + Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis + 2 years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes. + Knowledge of criminal typologies associated with financial products and services + Experience supporting and responding to external regulatory reviews and internal governance reviews + Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes + Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities + Ability to influence, gain support, and resolve conflict + Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills + Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint **Preferred Qualifications:** + Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance + 6 years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement + Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members + Familiarity with large sets of financial data and experience developing reports and outlining data requirements + A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player + CAMS certified or equivalent preferred **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000565
    $89.3k-150.3k yearly 4d ago
  • Mortgage Home Loan Advisor

    First Bank 4.6company rating

    Lincoln, NE job

    Mortgage Home Loan Advisor (Commission-Only) Do you hate sitting in an office all day? This position actually requires that you spend more than 80% of your time outside of your office. Like meeting new people and helping people to finance a new home? Read further to check out this opportunity. What You Will Be Doing Sourcing leads for mortgage home loans Meet with perspective borrowers to obtain loan applications, explain application process, fees involved, and different programs available, etc. Analyze perspective borrowers' financial status (income and debt) by obtaining required paperwork needed for loan submission and to notify borrower of credit report/appraisals ordered to determine feasibility of making a mortgage loan Submit completed applications and confer with underwriters to aid in resolving mortgage application concerns Advise borrowers of underwriting decisions, work with the borrower and underwriter to ensure all underwriting conditions are met Work with both the processor and borrower, if loan is denied, about reconstructing loan under a different program Coordinate loan closing, escrow signing, ordering of loan documents and assisting borrowers in the closing process
    $32k-42k yearly est. 3d ago
  • Collections Specialist - Advanced Collections Mitigation Unit (ACMU)

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Job Responsibilities: Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers. You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients. Typically, you will be handling the following call types: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations. Maintain high level of integrity and compliance while working with customer information Minimum Qualifications: Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics. Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations. Experience managing your own client portfolio Excellent written and verbal communication skills Bi-Lingual spanish speaking a plus High School Diploma or GED Preferred Qualifications: Knowledge of Fair Debit Collection Practice Act and laws Skip tracing experience Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience Commercial collections experience Experience with Risk initiatives as they pertain to client level dunning Call center experience Ability to work independently, while still being a team player within the structured service center environment. Additional Requirements: Flexibility to work Monday-Friday 5:00am-16:00 Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week. Location: 18850 N 56th St. Phoenix, AZ 85054 Salary Range: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $20-24 hourly 2d ago
  • Director-Compliance

    American Express 4.8company rating

    Phoenix, AZ job

    This role will play a critical leadership position within the U.S. Commercial Compliance team supporting the U.S. Corporate Card Programs including vPayment, Business Travel Account, Expense Management & Travel Partnerships, @Work, Corporate Account Setup and Spend Enablement, as well as the U.S. issued Global Dollar Card. This person will provide strategic compliance oversight and effective challenge to ensure business strategies and initiatives are compliant with applicable laws, rules and regulations for Corporate commercial products, capabilities and offerings. The compliance efforts for this position will have a particular focus on product development, marketing strategies, risk management initiatives, rewards and benefits, and customer communications. Job responsibilities include: Provide effective challenge over business processes and controls aimed to mitigate risk and ensure compliance with regulatory and policy requirements. Effectively inform on the development and implementation of policy and regulatory requirements in the areas of UDAP, general card practices, general banking, and other relevant federal, state and local regulations. Play a critical role within each of the Compliance program elements of the Compliance Target Operating Model, covering BU support functions. Oversee and effectively challenge on applicable regulations and policies, monitor performance and emerging risks to assess the efficacy of mitigating controls, procedures and practices within the business. Collaborate with key compliance subject matter experts as well as partners across the Enterprise, such as the General Counsel's Organization, Audit and Operational Excellence groups. Qualifications Deep regulatory knowledge of the financial regulations applicable to U.S. corporate card products including UDAP. Prior credit card industry, compliance, legal or risk experience is a plus. Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization. Ability to exercise good judgment in the development and pursuit of compliant solutions. Prior experience of leading and developing high performing teams is a plus. Excellent written, verbal, research, analytical, and interpersonal skills. Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously. Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change. Bachelor's degree required; advanced degree preferred. Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $123k-215.3k yearly 2d ago
  • Supervision and Regulation Intern- Bank Examiner

    Federal Reserve Bank of Kansas City 4.7company rating

    Omaha, NE job

    CompanyFederal Reserve Bank of Kansas CityChallenging and Rewarding Work | Commitment to Integrity and Service | Leadership Opportunities Consider a career with an organization focused on promoting a healthy regional and national economy. As an intern, you will directly contribute to the trust and confidence in the nation's financial system through challenging work assignments and rewarding professional experiences. We focus on personal development and growth and reward high performance with increasingly complex assignments and promotional opportunities. The internship opportunities will be available in all branches across the 10th district and will last approximately 10 weeks. Key Activities: * Completes a variety of projects and assignments,similar tothose handled by full-time staff.Projects range from quantitative analytical work toqualitative presentations and write-ups.Examples include assisting on bank examinations by conducting financial analysis and reviewing compliance with lawsandregulations, including those focused on consumer protection, evaluating statutory and other relevant factors that must be considered in connection with processing a bank application, and providing continuous improvement recommendations on the use of internal websites and automated tools. * Presents oral and written findings and assessments to Federal Reserve Bank Management. Requirements: * Undergraduate or graduate students within one year of graduation with a degree in finance,accounting, economics, or a business-related field. * Strong written and verbal communication, analytical, problem solving, initiative, and leadership skills. * Ability to work independently or in a team environment. * Proficient computer skills in programs including, but not limited to, Word,Excel, and PowerPoint. Please attach the following with your application: Resume Unofficial Transcript Cover Letter - Optional Note:You will not be able to attach documents after application submission. Posting Close Date: Thursday, March 5, 2026 Additional Information How We Work: On-site, full-time with 5 days per month remote work flexibility Location(s):Kansas City, MO- Denver, CO- Oklahoma City, OK- Omaha, NE Remote Only Eligible: No Pay Rate: $21.00 per hour Final offers aredeterminedby factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location. ScreeningRequirements:In some cases, positions require access to confidential supervisory information, access to which is limited to "Protected Individuals" as defined by regulation of the Board of Governors of the Federal Reserve System, 12 CFR 268.205. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and lawful permanent resident aliens (also known as "green card holders") who are eligible for and seeking United States citizenship within the requisitetimeframes. Bank employees may not own or control, directly or indirectly, any debt or equity interest in a depository institution and, in certain assignments, in a primary dealer of government securities. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. This restriction also applies to an employee's spouse or minor child. Prospective hires will berequiredto abide by this restriction and may be asked to divest of their financial holdings as a condition of employment. Sponsorship:Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. About Us Who We Are What We Do Follow us on LinkedIn , Instagram, X (formerly Twitter) , and YouTube Full Time / Part TimeFull time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryInternship Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (FRS) or through verified Federal Reserve Bank social media channels. Privacy Notice
    $21 hourly 2d ago
  • Business Development Representative II - Payments - Senior Associate

    Jpmorganchase 4.8company rating

    Tempe, AZ job

    You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments. You have found the right team As a Business Development Representative in the Small & Medium-Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking. You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols. You will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements. The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation. Job Responsibilities Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals Identify and self-source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required Negotiate leveraging customized proving models with clients to close business Work with internal partners to ensure successful implementation and product ramp-up Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations Required Qualifications, Skills, and Capabilities Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts Excellent communication skills, both verbally and in writing, with individuals at all levels, internally and externally Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes Use sound judgment to offer comprehensive and customized solutions that best meet client needs, able to identify and recommend appropriate alternatives when traditional solutions do not apply Ability to balance the needs of clients with associated risks and interests of the firm Establish and consistently use a disciplined process to manage time, using time strategically to accomplish business objectives and follow through with commitments Preferred Qualifications, Skills, and Capabilities Bachelor's degree in Finance or a related field, or equivalent work experience in a business-to-business sales or relationship management role At least 3 years of related business development experience
    $89k-119k yearly est. Auto-Apply 60d+ ago
  • Senior Manager-Compliance

    American Express 4.8company rating

    Phoenix, AZ job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. **The Senior Manager-Financial Crimes will:** + Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk + Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams + Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards + Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners + Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS **Key Responsibilities:** + Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. + Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. + Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. + Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. + Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. + Support internal and regulatory exams, audits, and inquiries related to financial crimes. + Coordinate financial crimes training and awareness programs for front-line staff. + Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. **Minimum Qualifications:** + 5 years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. + Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. + Proven ability to assess risk, implement controls, and collaborate across functions. **Preferred Qualifications:** + Bachelor's degree in finance, criminal justice, business administration, or a related field. + CAMS, CFE, or similar professional certification. + Experience working in a first line of defense or business control function. + Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. **Skills & Competencies:** + Strong analytical and problem-solving skills. + Excellent written and verbal communication abilities. + Sound judgment and decision-making under pressure. + Ability to influence and educate business partners on risk concepts. + Skilled in project management and working in a matrixed organization.Guardian **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Risk **Primary Location:** US-Florida-Sunrise **Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25022018
    $103.8k-174.8k yearly 2d ago
  • Retail Investment Services Officer

    Bankers Trust 4.5company rating

    Bankers Trust job in Des Moines, IA

    There are important qualities you look for in an employer - meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a "Best Place for Working Parents," being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the "Best Businesses Supporting Local Charity" by readers of the Business Record. Job Summary: The Retail Investment Services Officer I will provide comprehensive investment advice and financial planning to an existing $50 million+ book of business at BTC Financial Services. This position will partner with branch employees of Bankers Trust to bring in new customers. Full compliance with the rules and regulations of our broker/dealer, Securities America, is required at all times. Primary Functions and/or Responsibilities: * Develops relationships with branch employees in order to encourage referrals * Meets with customers to determine if they have investment or insurance needs * Meets with existing customers to ensure their investments and insurance are meeting their needs * Reports on client meetings * Reports on fee income generated * Performs other duties as assigned Education and/or Experience: * Two years of investment brokerage experience required * Active FINRA SIE Series 7, 63 & 65. Iowa Producer Insurance License required * Four-Year College Degree preferred * Four-year college degree in a related field preferred OR an equivalent combination of education and experience Specific Skills, Knowledge & Abilities: * High level of relationship building skills * Proficiency in mutual funds, annuities, ETFs, insurance, bonds, IRAs, and asset allocation Hiring Salary Range The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate's prior related experience & education and will be finalized at the time of offer. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $50,000 - $55,000 Benefits * Group Health, Dental, and Vision Insurance * Generous Paid Time Off (PTO) * Volunteer Time Off (VTO) * 401(k) plan with lucrative company match * Tuition assistance * Company Paid Life Insurance * Paid Parental Leave * Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more. * Team Member Banking - a suite of products and services with special benefits for employees Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week). EQUAL OPPORTUNITY EMPLOYER "PROTECTED VETERANS" AND "INDIVIDUAL WITH DISABILITY"
    $50k-55k yearly 21d ago
  • Fraud Analyst

    Greenstate Credit Union 3.9company rating

    North Liberty, IA job

    Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and known fraudulent transactions. Responsible for the accurate and timely completion of credit card and debit card member disputes. Provides superior member service to internal staff and external members. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. Essential Duties and Responsibilities Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews, analyzes and investigates system generated alerts, including but not limited to, Verafin, iPay, Q2, YellowHammer, for potentially fraudulent activity. Reviews, analyzes and investigates potentially fraudulent activity through online deposit account opening and loan applications, including FinTech applications, as requested. Determines Credit Union and member liability for fraud loss, communicate with member, and post GL entries as necessary. Prepares Hold Harmless Agreements. Reports Elder Abuse to the appropriate state agency/s. Corresponds with law enforcement as it relates to fraudulent activity. Manages check fraud claims. Documents, accurately and thoroughly, all actions taken on a case. Answers phone, email group and LiveChat to assist staff with questions related to disputes and fraudulent transactions. Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to merchants in effort to obtain credit back to card holders, process and reports through Springboard as needed, provides provisional credit to card holders, send applicable notices, performs charge-offs for closed credit card and debit card closed cases, as necessary, and posts GL entries. Works through MC Connect as needed for fraud reporting. Reviews and processes daily report from Springboard/COOP. Assists with closing accounts, establishing new accounts and moving loans for members experiencing fraudulent account and/or loan activity. This includes, but is not limited to, closing accounts, establishing new accounts, moving loans, online banking, ordering debit cards and ordering checks. Maintains knowledge of applicable laws and regulations (including regulation E), policies and procedures. Other duties as assigned by management. Job Requirements/Expectations High school diploma or equivalent along with a minimum of three years of banking, fraud related experience. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of the Credit Union. Ability to effectively gather and analyze information in the course of reviews and investigations. Ability to prioritize assignments, organize work efficiently, and handle large volumes of details. Ability to work independently. Accuracy and attention to detail. Computer literacy and knowledge of alert monitoring systems. Coverage hours for Fraud team: Monday-Friday 7:30am-5:30pm and rotating Saturdays 8:30am-12:30pm. Reporting Relationship Reports to the Manager Fraud. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID
    $29.2-34.1 hourly Auto-Apply 6d ago

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