Teller I
Teller job at BankFirst Financial Services
BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned. PRINCIPLE ACCOUNTABILITIES * Provide high quality customer service within the branch, including:
* Cash checks according to bank policies and procedures
* Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
* Accept payments for various types of loans.
* Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
* Close checking and savings accounts.
* Process night deposits; mail receipts and records.
* Resolve customer's problems with scope of authority.Sell cashier's checks.
* Order Debit/ATM cards; notify "Hot Card" department and complete unauthorized usage report.
* Contribute to overall banking center operations
* Balance cash and daily transactions and ATM.
* Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
* Verify check orders.
* Prepare change order.
* Assist with opening and closing banking center.
* Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
* Adhere to the policies and procedures in Teller Manual.
* Attend and/or complete applicable and required training sessions.
EDUCATION, EXPERIENCE, SKILLS:
* Education- High school diploma or equivalent (GED)
* Experience- Three (3) months of cash handling, sales or related experience.
BankFirst is an EO employer- Veteran/Disability
Teller I
Teller job at BankFirst Financial Services
BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned.
PRINCIPLE ACCOUNTABILITIES
Provide high quality customer service within the branch, including:
Cash checks according to bank policies and procedures
Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
Accept payments for various types of loans.
Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
Close checking and savings accounts.
Process night deposits; mail receipts and records.
Resolve customer's problems with scope of authority.Sell cashier's checks.
Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report.
Contribute to overall banking center operations
Balance cash and daily transactions and ATM.
Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
Verify check orders.
Prepare change order.
Assist with opening and closing banking center.
Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
Adhere to the policies and procedures in Teller Manual.
Attend and/or complete applicable and required training sessions.
EDUCATION, EXPERIENCE, SKILLS:
Education- High school diploma or equivalent (GED)
Experience- Three (3) months of cash handling, sales or related experience.
BankFirst is an EO employer- Veteran/Disability
Auto-ApplyTeller
Montgomery, AL jobs
At MAX Credit Union, our culture is built on
simplicity, integrity,
and
hospitality
. As a Teller, you'll be the welcoming face that helps members navigate their financial needs with clarity and care. Whether assisting with transactions or guiding members through digital upgrades, you'll embody our commitment to making banking easy, honest, and personal.
We value our team and offer a competitive benefits package that includes:
Comprehensive health and dental coverage
200% employer 401k match!
Access to pharmacy and wellness programs
Supportive work environment with recognition for outstanding service
and
more
!
Role:
The Teller serves as the first point of contact for members, delivering exceptional service while assisting with financial transactions such as deposits, withdrawals, and payments. Our Tellers are responsible for maintaining operational accuracy, promoting Credit Union products and services, and building trust with members through professional, knowledgeable, and personalized service. The Teller demonstrates a commitment to team collaboration, adherence to compliance procedures, and contributes to a positive and productive branch culture.
Essential Functions & Responsibilities:
Represents MAX Credit Union with professionalism and integrity by consistently adhering to appearance, attendance, and service standards as outlined in the Personnel Policy Manual.
Responds to member inquiries regarding accounts and services; listens actively, asks thoughtful questions, and provides clear, accurate information to support informed financial decisions.
Strives to understand and meet each member's needs by identifying opportunities to educate and refer members to appropriate products, services, or internal experts when necessary.
Accepts and disburses deposits, payments, and withdrawals with precision and professionalism; places holds and verifies funds in accordance with policy and regulatory requirements.
Completes teller window functions and reconciliations for cash drawers and vaults.
Protects member information by adhering to security procedures and confidentiality protocols. Follows check acceptance policies, applies check holds, and reports irregularities promptly.
Reviews and prepares daily transaction summaries, check batching, and other documentation with accuracy to support audit readiness and minimize errors.
Maintains a member first mindset.
Upholds core values and builds team member and customer relationships.
Completes all training as required.
Performs other duties as assigned.
Teller
Pascagoula, MS jobs
Are you looking for a great career opportunity that offers growth, an an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service.
We are looking for a Retail Bank Teller that wants to be a part of friendly team that is committed to providing exceptional service to the customers they serve.
Job Summary
As a Retail Bank Teller I/II you are a front-line customer service provider and first point of contact for the banking customer. The Teller accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining excellent customer relations and referring customers to appropriate staff for new services.
Qualifications
* Cash handling experience
* Customer service experience
* Excellent communication skills
* Professionalism
* Ability to process financial transactions with a high degree of accuracy and attention to detail.
* High School Diploma Required
Why Work for Us
By joining our team, you can expect opportunities to enhance personal skills as well as professional growth.
Benefits and Total Rewards
The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following:
* Retirement - 401k
* Medical, Vision, and Dental Insurance
* Telemedicine
* Term Life, AD&D and Disability Plan
* Employee Assistance Program
* Paid time Off
* Paid Holidays (11)
* Tuition Assistance
For more information, contact *********************.
Qualifications
LIVE (video) Teller
Hoover, AL jobs
What The Role Is The role of the LIVE Teller (ITM Specialist) is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM). This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position.
How You will Make an Impact
* Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner.
* Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs. Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party.
* Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debit Card limits, etc.
* Takes complete ownership of every interaction whether it requires a call back or extended research.
* Required to complete compliance, training, and all other training offered to ITM Specialists.
* Seeks ways to streamline work processes and continuously improve the ITM experience.
* Represents Cadence Bank in a positive and professional manner.
* Maintains customer and other sensitive information with confidentiality.
* Treats all co-workers and Cadence Bank customers with respect.
Who You Are
* One (1) year cash handling experience preferred.
* Strong customer service background.
* Excels in a fast-paced work environment while maintaining accuracy.
* Exceptional time management skills.
* Comfortable on camera, maintaining a friendly and professional appearance.
* Professional and courteous verbal and written communication skills.
* Ability to remain calm when difficult situations arise.
* Ability to communicate, verbally, through video.
* Experience communicating via virtual technology (Skype, FaceTime, Video Conf.)
* Comfortable being evaluated against performance standards.
* Willingness to take initiative to achieve team goals and model a good work ethic for others.
* Ability to acquire working knowledge of Cadence Bank products and services.
* Ability to become a subject matter expert in digital delivery channels and to discuss these channels with internal/external customers.
* Able to use good judgment and discretion when handling confidential account information.
* Ability to effectively handle fluctuating work demands.
* High School Diploma or equivalent.
* Regular and reliable attendance
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Teller I
Moss Point, MS jobs
Full-time Description
Summary: Responsible for providing an exceptional customer service experience and contribute to improving the financial wellness of our customers.
Essential Functions
Receive checking and saving deposits: verify cash and endorsements, receive proper identification for cash back and issue deposit receipts.
Cash checks: verify endorsement, receive proper identification, and ensure validity.
Accept loan payments: verify payment amount and issue receipts.
Balance drawer daily, including periodic batching of cashed checks; investigate and resolve out-of-balance conditions.
Issue personal money orders and cashier's checks.
Examine checks deposited and determine proper funds availability based on regulation requirements.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Responsible for checking night depository bags and recording proper information on the financial institution's forms.
Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, GrammLeach-Bliley Act, the Federal Reserve's “lettered” regulations, and Teller roles and responsibilities relating to each act.
Knowledge and understanding of all Bank products and services.
Ensure teller station is properly supplied.
Answer phones and respond to emails
Must be individually driven and motivated to work as a team to achieve branch goals.
Must be able to communicate effectively with customers during difficult situations
Follow all bank policies and procedures.
Greet and assist customers.
Balance teller drawer on a consistent basis.
Performs other duties as assigned.
Requirements
Education and Experience
Graduation from high school or equivalent GED
Cash handling experience is preferred
Excellent communication skills both verbal and written
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
Excellent computer and keyboard skills.
Good organizational skills.
Other
Must be neatly dressed and well groomed.
Required to complete all compliance and e-learning courses by due date.
Must adhere to all bank policies and procedures.
Part-Time Teller
Muscle Shoals, AL jobs
Part-time Description
Overview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches throughout northwest Alabama and south-central Tennessee. Today, we serve 13 counties with a full line of financial solutions. Our purpose and commitment to financial health has never changed. We recognize what is good for our members is good for us. We aspire to high standards of integrity, excellence, and passion. Furthermore, we strive to be innovative for the members' benefit and engaged in the betterment of their communities.
The Role: Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU's vision: “to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place”. You will provide basic cash receipt and payment services in accordance with credit union procedures.
What you will do:
Receive share drafts/checks and cash for deposit into accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into our core processor
Cash share drafts/checks and process withdrawals; disburse funds upon verification of signatures and member balances
Promote and explain other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, official checks, and money orders.
Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Upon entering the correct information, must generate member receipts
Place proper holds on accounts for uncollected funds
Count, check, and package coins and other currency
Ensure that the teller station is properly stocked with forms, supplies, etc.
Report malfunctions of teller terminals and other equipment used at the teller station
Check night depository bags and record proper information on the pertinent forms
Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheets. Report any discrepancies to the supervisor as necessary
LIVE (video) Teller
Columbus, MS jobs
What The Role Is The role of the LIVE Teller (ITM Specialist) is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM). This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position.
How You will Make an Impact
* Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner.
* Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs. Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party.
* Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debit Card limits, etc.
* Takes complete ownership of every interaction whether it requires a call back or extended research.
* Required to complete compliance, training, and all other training offered to ITM Specialists.
* Seeks ways to streamline work processes and continuously improve the ITM experience.
* Represents Cadence Bank in a positive and professional manner.
* Maintains customer and other sensitive information with confidentiality.
* Treats all co-workers and Cadence Bank customers with respect.
Who You Are
* One (1) year cash handling experience preferred.
* Strong customer service background.
* Excels in a fast-paced work environment while maintaining accuracy.
* Exceptional time management skills.
* Comfortable on camera, maintaining a friendly and professional appearance.
* Professional and courteous verbal and written communication skills.
* Ability to remain calm when difficult situations arise.
* Ability to communicate, verbally, through video.
* Experience communicating via virtual technology (Skype, FaceTime, Video Conf.)
* Comfortable being evaluated against performance standards.
* Willingness to take initiative to achieve team goals and model a good work ethic for others.
* Ability to acquire working knowledge of Cadence Bank products and services.
* Ability to become a subject matter expert in digital delivery channels and to discuss these channels with internal/external customers.
* Able to use good judgment and discretion when handling confidential account information.
* Ability to effectively handle fluctuating work demands.
* High School Diploma or equivalent.
* Regular and reliable attendance
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Teller I (PT)
Decatur, AL jobs
The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.
Essential Functions
This position requires evening shifts through the week and a variety of days or evenings on Saturday.
Relationship Development
Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service
Branch Operations
Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned
Compliance
Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner
Working Conditions
Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.
Minimum Level of Preparation and Training
High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred
Required Abilities, Knowledge, and Skills
Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
Ability to develop knowledge of the bank's products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook
Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.
Auto-ApplyWhat The Role Is Provides basic cash receipt and payment services in accordance with Cadence procedures. Assist customers with account questions. This position is on-site. How You will Make an Impact * Responsible for prompt and efficient customer transactions.
● Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer system.
● Cashes checks and processes withdrawals; pays out money after verification of signatures and customers balances.
● Promotes and explains other Cadence products such as consumer and mortgage loans, IRAs, certificate of deposits, travelers checks and credit cards.
● Counts, checks and packages coins and currency.
● Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated sheet and reports any discrepancies to the Branch Operations Leader as necessary.
● Reports malfunctions of teller terminal and other equipment used at the teller station.
● Responsible for checking night depository bags and recording proper information on Cadence's forms.
● Assist customers with routine inquiries regarding account balances and account information.
● Ensures that the teller stations are properly stocked with forms, supplies, etc.
Who You Are
* Good interpersonal communication and computer skills.
* Ability to operate standard office equipment such as computer, adding machine and typewriter.
* Ability to lift up to twenty-five (25) pounds.
* Close attention to detail and good organizational and analytical skills.
Education
* High school diploma or equivalent.
Characteristics
* Regular and reliable attendance
* Works cooperatively with others
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Teller
Huntsville, AL jobs
SummaryInteracts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.Job Description
**Starting Pay $17.25**
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.
Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.
Provides information and promotes appropriate products and services to match member needs.
Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.
EDUCATION / EXPERIENCE
High school diploma.
A minimum of two years prior customer experience or cash handling experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermittent standing, sitting and walking.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying between 5 and 25 pounds.
Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.
Auto-ApplyTeller I (PT)
Moulton, AL jobs
The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.
Essential Functions
This position requires flexible hours.
Relationship Development
Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service
Branch Operations
Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned
Compliance
Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner
Working Conditions
Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.
Minimum Level of Preparation and Training
High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred
Required Abilities, Knowledge, and Skills
Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
Ability to develop knowledge of the bank's products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook
Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.
Auto-ApplyVirtual Teller
Huntsville, AL jobs
Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction. Duties will require service delivery in a remote environment. Position will require non-traditional business hours, including early morning and late evening availability.
Job Description
Essential Duties and Responsibilities
* Maintains a professional image and demeanor at all times consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics. Delivers friendly, caring service to internal and external members
* Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.
* Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.
* Provides information and promotes appropriate products and services to match member needs, including but not limited to; new accounts, deposits products, loan products, credit cards and insurance products.
* Utilizes knowledge of Credit Union products and services to provide solutions to members concerns and problems; follows through to ensure member satisfaction.
* Complies with all applicable regulatory requirements and Credit Union policies and procedures.
* Adheres to all security procedures and maintains strict confidentiality of all member information.
* Completes training and self-study to achieve and maintain required knowledge of Credit Union products, services and overall operations.
* Completes required on-line regulatory and compliance training, on a semi-annual basis, including but not limited to; Bank Secrecy Act, Anti-Money Laundering and USA Patriot Act.
* Works scheduled hours and maintains punctuality.
* Performs other related duties as assigned or requested.
Company Wide Expectations
* Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
* Delivers friendly, caring service to internal and external members.
* Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
* Follow all physical and online security procedures and maintain strict confidentiality of all member information.
* Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
* Works scheduled hours and maintains punctuality.
* Performs other related duties as assigned or requested.
EDUCATION/EXPERIENCE
Minimum Qualifications
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.
Education Requirements
Required - High School Diploma or GED
Experience Requirement
Required - 1 Year - Teller Experience or equivalent experience involving cash handling, sales, lending or customer service
SKILLS/ABILITIES
* Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
* Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
* Utilize knowledge and experience in performing job functions.
* Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
* Promote and foster excellent member service and teamwork.
* Use correct English including spelling, grammar and punctuation.
* Operate computers and Interactive Teller Machine equipment, use business software and other standard office equipment.
* Understand and follow written and oral instructions.
* Set priorities and manage one's own time effectively.
PHYSICAL DEMANDS
Physical Demands Disclaimer
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
* Intermittent standing, sitting and walking.
* Using hands repetitively to handle, feel or operate computers and other standard office equipment.
* Reaching with hands and arms.
* Intermittent lifting and carrying between 5 and 25 pounds.
WORK ENVIRONMENT
Work Environment Disclaimer
An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Work Environment
An employee in this job works in a general office environment in a financial services facility. Opportunites to work from home are up to management's discretion.
Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.
Auto-ApplyLIVE (video) Teller
Tupelo, MS jobs
What The Role Is The role of the LIVE Teller (ITM Specialist) is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM). This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position.
How You will Make an Impact
* Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner.
* Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs. Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party.
* Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debit Card limits, etc.
* Takes complete ownership of every interaction whether it requires a call back or extended research.
* Required to complete compliance, training, and all other training offered to ITM Specialists.
* Seeks ways to streamline work processes and continuously improve the ITM experience.
* Represents Cadence Bank in a positive and professional manner.
* Maintains customer and other sensitive information with confidentiality.
* Treats all co-workers and Cadence Bank customers with respect.
Who You Are
* One (1) year cash handling experience preferred.
* Strong customer service background.
* Excels in a fast-paced work environment while maintaining accuracy.
* Exceptional time management skills.
* Comfortable on camera, maintaining a friendly and professional appearance.
* Professional and courteous verbal and written communication skills.
* Ability to remain calm when difficult situations arise.
* Ability to communicate, verbally, through video.
* Experience communicating via virtual technology (Skype, FaceTime, Video Conf.)
* Comfortable being evaluated against performance standards.
* Willingness to take initiative to achieve team goals and model a good work ethic for others.
* Ability to acquire working knowledge of Cadence Bank products and services.
* Ability to become a subject matter expert in digital delivery channels and to discuss these channels with internal/external customers.
* Able to use good judgment and discretion when handling confidential account information.
* Ability to effectively handle fluctuating work demands.
* High School Diploma or equivalent.
* Regular and reliable attendance
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Part-Time Teller
Winfield, AL jobs
Part-time Description
Overview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches throughout northwest Alabama and south-central Tennessee. Today, we serve 13 counties with a full line of financial solutions. Our purpose and commitment to financial health has never changed. We recognize what is good for our members is good for us. We aspire to high standards of integrity, excellence, and passion. Furthermore, we strive to be innovative for the members' benefit and engaged in the betterment of their communities.
The Role: Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU's vision: “to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place”. You will provide basic cash receipt and payment services in accordance with credit union procedures.
What you will do:
Receive share drafts/checks and cash for deposit into accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into our core processor
Cash share drafts/checks and process withdrawals; disburse funds upon verification of signatures and member balances
Promote and explain other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, official checks, and money orders.
Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Upon entering the correct information, must generate member receipts
Place proper holds on accounts for uncollected funds
Count, check, and package coins and other currency
Ensure that the teller station is properly stocked with forms, supplies, etc.
Report malfunctions of teller terminals and other equipment used at the teller station
Check night depository bags and record proper information on the pertinent forms
Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheets. Report any discrepancies to the supervisor as necessary
Teller - Arab
Arab, AL jobs
SummaryInteracts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.Job Description
**Starting Pay, $17.25 Hourly.**
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.
Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.
Provides information and promotes appropriate products and services to match member needs.
Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.
EDUCATION / EXPERIENCE
High school diploma.
A minimum of two years prior customer experience or cash handling experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermittent standing, sitting and walking.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying between 5 and 25 pounds.
Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.
Auto-ApplyWhat The Role Is Provides basic cash receipt and payment services in accordance with Cadence procedures. Assist customers with account questions. This position is on-site. How You will Make an Impact * Responsible for prompt and efficient customer transactions.
● Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer system.
● Cashes checks and processes withdrawals; pays out money after verification of signatures and customers balances.
● Promotes and explains other Cadence products such as consumer and mortgage loans, IRAs, certificate of deposits, travelers checks and credit cards.
● Counts, checks and packages coins and currency.
● Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated sheet and reports any discrepancies to the Branch Operations Leader as necessary.
● Reports malfunctions of teller terminal and other equipment used at the teller station.
● Responsible for checking night depository bags and recording proper information on Cadence's forms.
● Assist customers with routine inquiries regarding account balances and account information.
● Ensures that the teller stations are properly stocked with forms, supplies, etc.
Who You Are
* Good interpersonal communication and computer skills.
* Ability to operate standard office equipment such as computer, adding machine and typewriter.
* Ability to lift up to twenty-five (25) pounds.
Education
* High school diploma or equivalent.
Characteristics
* Regular and reliable attendance
* Works cooperatively with others
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
* Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
* Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
* Execute the Renasant Bank service standards in every customer and teammate interaction
* Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
* Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
* Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
* Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
* Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
* Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
* May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
* Perform other related duties as assigned
Qualifications
* High school diploma or equivalent required
* 1 year teller experience and/or previous cash handling experience preferred
* 6 months of customer service experience preferred
* Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
* 10-Key skills
* Mathematical skills, including the ability to count cash and coin in a fast paced environment
* Good interpersonal skills
* Effective written and verbal communication skills
* Knowledge of and the ability to learn bank products and solutions
* Ability to travel for training, other development opportunities, and between branches, as needed
For all Senior Tellers:
* Minimum of 1 year successful teller experience
* Minimum of 1 year previous back-up Head Teller experience required
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
Auto-ApplyTeller, Part-TIme
Senatobia, MS jobs
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
Weekly Scheduled Hours: Various, depending on banking center needs. Averaging 20 hours weekly.
Essential Duties and Responsibilities:
Operational efficiency
* Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
* Process deposits, withdrawals, transfers and loan payment transactions for customers.
* Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
* Assist in daily balancing and processing of ATM(s), including the processing of all entries.
* Assist in the verification of deposits in the night and lobby depository.
* Assist with the dual control vault responsibilities.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Identify cross selling opportunities and refer clients/prospects to the appropriate team.
* Promote bank products and services to further enhance client relationships.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
* Perform all other job-related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office Suite
In addition, 10-key calculator; coin counter.
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
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Teller, Part-TIme
Senatobia, MS jobs
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
**Weekly Scheduled Hours:** Various, depending on banking center needs. Averaging 20 hours weekly.
**Essential Duties and Responsibilities:**
**Operational efficiency**
+ Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
+ Process deposits, withdrawals, transfers and loan payment transactions for customers.
+ Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
+ Assist in daily balancing and processing of ATM(s), including the processing of all entries.
+ Assist in the verification of deposits in the night and lobby depository.
+ Assist with the dual control vault responsibilities.
+ Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
**Client experience**
+ Deliver excellent client experiences consistently and promptly resolve client issues effectively.
+ Ensure an excellent overall client experience by assisting clients with select service needs.
+ Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
**Sales and service**
+ Identify cross selling opportunities and refer clients/prospects to the appropriate team.
+ Promote bank products and services to further enhance client relationships.
**Compliance and risk management**
+ Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
+ Perform all other job-related duties as assigned.
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
**Computer and Office Equipment Skills**
Microsoft Office Suite
In addition, 10-key calculator; coin counter.
**DeGarmo Behavioral Assessment Requirement**
+ All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
+ The assessment takes approximately 12-15 minutes to complete
+ Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.