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Become A Banking Associate

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Working As A Banking Associate

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events

  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $100,000

    Average Salary

What Does A Banking Associate Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Banking Associate

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Banking Associate jobs

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Banking Associate Career Paths

Banking Associate
Assistant Vice President Human Resources Coordinator Specialist
Account Manager
5 Yearsyrs
Account Executive Office Manager Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Bank Officer Branch Manager
Assistant Vice President
7 Yearsyrs
Finance Service Representative Personal Banker
Banking Center Manager
5 Yearsyrs
Office Manager Operations Manager
Branch Manager
6 Yearsyrs
Service Representative Assistant Branch Manager Loan Officer
Branch Manager/Loan Officer
5 Yearsyrs
Service Representative Operation Supervisor Assistant Branch Manager
Branch Operations Manager
6 Yearsyrs
Loan Officer Account Executive Regional Accounts Manager
Customer Account Manager
5 Yearsyrs
Operations Specialist Operations Manager Branch Manager
Finance Center Manager
6 Yearsyrs
Bank Officer Assistant Vice President
Manager, Assistant Vice President
7 Yearsyrs
Project Manager Owner
Owner/Manager
6 Yearsyrs
Finance Service Representative Office Manager Property Manager
Portfolio Manager
7 Yearsyrs
Operations Specialist Project Manager Vice President
President/Owner
9 Yearsyrs
Account Executive Territory Manager Account Manager
Relationship Manager
6 Yearsyrs
Office Manager Account Manager
Senior Account Manager
7 Yearsyrs
Loan Officer Sales Consultant Senior Sales Representative
Senior Representative
5 Yearsyrs
Project Manager Property Manager Service Specialist
Senior Service Specialist
5 Yearsyrs
Assistant Vice President Vice President
Senior Vice President
12 Yearsyrs
Credit Analyst Assistant Vice President
Vice President
8 Yearsyrs
Credit Analyst Finance Analyst Assistant Vice President
Vice President And Manager
10 Yearsyrs
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Average Length of Employment
Personal Banking Officer 3.6 years
Personal Banking Assistant 2.7 years
Personal Banking Representative 2.7 years
Banking Services Clerk 2.5 years
Bank Representative 2.4 years
Transactional Specialist 2.3 years
Banking Associate 2.0 years
Top Employers Before
Customer Service Representative 13.1%
Sales Associate 11.0%
Teller 8.4%
Internship 7.5%
Cashier 7.5%
Assistant Manager 7.4%
Administrative Assistant 5.7%
Associate 4.6%
Personal Banker 4.3%
Office Assistant 3.8%
Receptionist 3.3%
Supervisor 3.3%
Analyst 3.0%
Bank Teller 3.0%
Customer Service Associate 2.8%
Office Manager 2.3%
Store Manager 2.3%
Sales Representative 2.3%
Finance Service Representative 2.3%
Assistant Store Manager 2.3%
Top Employers After
Customer Service Representative 15.0%
Vice President 9.6%
Assistant Vice President 8.1%
Administrative Assistant 8.1%
Associate 5.4%
Sales Associate 5.1%
Office Manager 4.9%
Personal Banker 4.5%
Teller 4.1%
Substitute Teacher 3.9%
Credit Analyst 3.6%
Senior Vice President 3.4%
Account Executive 3.2%
Assistant Manager 3.2%
Manager 3.0%
Project Manager 3.0%
Coordinator 3.0%
Consultant 3.0%
Internship 3.0%
Store Manager 2.8%

Banking Associate Demographics

Gender

Female

58.2%

Male

37.8%

Unknown

4.0%
Ethnicity

White

74.5%

Asian

12.2%

Hispanic or Latino

10.4%

Unknown

2.2%

Black or African American

0.7%
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Languages Spoken

Spanish

39.8%

French

12.0%

Mandarin

9.3%

Chinese

8.3%

Korean

2.8%

Italian

2.8%

Portuguese

2.8%

Japanese

2.8%

Cantonese

2.8%

Polish

2.8%

Swahili

1.9%

Vietnamese

1.9%

Russian

1.9%

German

1.9%

Arabic

1.9%

Telugu

0.9%

Hindi

0.9%

Danish

0.9%

Ukrainian

0.9%

Armenian

0.9%
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Banking Associate Education

Schools

University of Phoenix

20.0%

University of Memphis

8.8%

Southwest Tennessee Community College

7.1%

New York University

6.5%

Strayer University

5.9%

Texas Tech University

5.3%

Liberty University

4.1%

University of Pennsylvania

3.5%

Glendale Community College

3.5%

University of Alabama at Birmingham

3.5%

University of Texas at Austin

3.5%

DePaul University

3.5%

Boston University

3.5%

University of Virginia

3.5%

Troy University

2.9%

Georgetown University

2.9%

Pennsylvania State University

2.9%

California State University - Sacramento

2.9%

Cornell University

2.9%

University of Houston

2.9%
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Majors

Business

29.3%

Finance

17.5%

Accounting

11.9%

Criminal Justice

3.8%

Psychology

3.7%

Marketing

3.6%

Management

3.4%

Law

3.4%

Communication

2.9%

Political Science

2.6%

Economics

2.3%

Education

2.2%

Human Resources Management

2.2%

Biology

1.9%

English

1.6%

Medical Assisting Services

1.6%

Computer Information Systems

1.6%

Computer Science

1.5%

Liberal Arts

1.5%

General Studies

1.2%
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Degrees

Bachelors

39.9%

Masters

21.5%

Other

21.3%

Associate

10.5%

Certificate

3.2%

Doctorate

2.8%

Diploma

0.6%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Banking Associate Salaries

Job Title Company Location Start Date Salary
Associate, Banking Barclays Capital Inc. New York, NY Nov 24, 2016 $200,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Jul 17, 2015 $175,000
Associate, Banking Morgan Stanley & Co. LLC New York, NY Apr 20, 2016 $175,000
Associate, Banker, Corporate Banking & Securities Deutsche Bank Securities, Inc. San Francisco, CA Feb 12, 2016 $175,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 13, 2016 $160,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Oct 20, 2014 $160,000
Associate 3, Banking Morgan Stanley & Co. LLC New York, NY Oct 22, 2015 $160,000
Corporate Banking Associate Citicorp North America, Inc. Houston, TX Jan 19, 2015 $150,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 11, 2015 $150,000
Associate, Banking Barclays Capital Inc. New York, NY Sep 09, 2016 $150,000
Associate, Banking Barclays Capital Inc. New York, NY Jun 27, 2016 $150,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Nov 08, 2015 $150,000
Corporate Banking Associate, TMT Citicorp North America Inc. New York, NY Mar 04, 2015 $140,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 01, 2014 $120,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Sep 14, 2013 $120,000
Associate, Banking Morgan Stanley & Co. LLC New York, NY Sep 15, 2012 $120,000
Corporate Banking Associate Citicorp North America, Inc. Houston, TX Aug 01, 2014 $120,000
Banking Associate Morgan Stanley & Co. Inc. New York, NY Jan 01, 2010 $110,000
Associate, Banking Morgan Stanley & Co. LLC. New York, NY Oct 01, 2011 $100,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 01, 2014 $100,000

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Top Skills for A Banking Associate

FinancialProductsOutstandingCustomerServiceLoanPaymentsClientRelationshipsBankProductsOnlineATMCustomerInquiriesCreditCardPaymentsNewAccountsHighVolumeAggressiveSalesGoalsEquityAdditionalProductsFraudRealEstateCustomerTransactionsLoanDocumentsFinancialStatementsWireTransfers

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Top Banking Associate Skills

  1. Financial Products
  2. Outstanding Customer Service
  3. Loan Payments
You can check out examples of real life uses of top skills on resumes here:
  • Outlined and facilitate all financial products for clients that encompassed investments and Certificate of Deposits.
  • Provided outstanding customer service to build relationships with customers via phone on a daily basis.
  • Routed loan payments and investments; processed cashier's checks, money orders and traveler's checks.
  • Supported sales representatives in establishing and deepening client relationships.
  • Introduced and educated customers about various bank products: savings account, deposit accounts and insurance plans.

Top Banking Associate Employers

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