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Become A Banking Associate

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Working As A Banking Associate

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events

  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $113,750

    Average Salary

What Does A Banking Associate Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Banking Associate

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Banking Associate Career Paths

Banking Associate
Credit Analyst Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Account Executive Sales Consultant Leasing Consultant
Assistant Community Manager
5 Yearsyrs
Personal Banker Assistant Branch Manager Branch Manager
Assistant Vice President
7 Yearsyrs
Finance Analyst Finance Manager Personal Banker
Bank Manager
5 Yearsyrs
Account Executive Personal Banker
Banking Center Manager
5 Yearsyrs
Office Manager Operations Manager
Branch Manager
6 Yearsyrs
Finance Analyst Finance Consultant Assistant Branch Manager
Branch Operations Manager
6 Yearsyrs
Finance Service Representative Personal Banker Branch Manager
Branch Sales Manager
6 Yearsyrs
Service Representative Billing Specialist Collections Specialist
Collections Manager
5 Yearsyrs
Relationship Manager Underwriter Senior Credit Analyst
Credit Manager
5 Yearsyrs
Operations Specialist Sales Consultant Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Service Representative Account Executive Personal Banker
Finance Center Manager
6 Yearsyrs
Office Manager Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Credit Analyst Finance Analyst Senior Finance Analyst
Manager Finance Planning And Analysis
8 Yearsyrs
Personal Banker Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Relationship Manager Project Manager Program Manager
Portfolio Manager
7 Yearsyrs
Finance Service Representative Assistant Branch Manager Account Executive
Relationship Manager
6 Yearsyrs
Assistant Vice President Sales Vice President Business Development Manager
Senior Account Manager
7 Yearsyrs
Assistant Vice President Manager, Assistant Vice President
Vice President And Manager
10 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Personal Banking Officer 3.5 years
Personal Banking Assistant 3.4 years
Personal Banking Representative 2.7 years
Banking Services Clerk 2.4 years
Bank Representative 2.3 years
Banking Associate 2.0 years
Teller And A Sales Associate 1.7 years
Top Careers Before Banking Associate
Customer Service Representative 12.4%
Teller 9.7%
Sales Associate 9.0%
Internship 8.3%
Cashier 7.7%
Assistant Manager 6.1%
Administrative Assistant 5.3%
Associate 5.1%
Personal Banker 4.4%
Office Assistant 4.3%
Analyst 3.9%
Receptionist 3.4%
Supervisor 3.4%
Customer Service Associate 2.9%
Office Manager 2.4%
Finance Service Representative 2.4%
Bank Teller 2.4%
Assistant Store Manager 2.4%
Store Manager 2.2%
Manager 2.2%
Top Careers After Banking Associate
Customer Service Representative 14.6%
Assistant Vice President 8.1%
Vice President 7.9%
Administrative Assistant 7.6%
Associate 6.1%
Teller 5.5%
Sales Associate 5.0%
Personal Banker 4.4%
Senior Vice President 4.1%
Office Manager 3.9%
Substitute Teacher 3.9%
Credit Analyst 3.7%
Manager 3.5%
Consultant 3.5%
Internship 3.3%
Store Manager 3.1%
Receptionist 3.1%
Office Assistant 3.1%
Manager, Assistant Vice President 2.8%
Project Manager 2.8%

Do you work as a Banking Associate?

Banking Associate Demographics

Gender

Female

57.3%

Male

38.4%

Unknown

4.3%
Ethnicity

White

56.4%

Hispanic or Latino

14.9%

Asian

13.0%

Black or African American

11.5%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

39.5%

French

12.3%

Mandarin

9.6%

Chinese

7.9%

Portuguese

3.5%

Korean

2.6%

Italian

2.6%

Japanese

2.6%

Cantonese

2.6%

Polish

2.6%

Swahili

1.8%

Vietnamese

1.8%

Russian

1.8%

German

1.8%

Urdu

1.8%

Arabic

1.8%

Telugu

0.9%

Hindi

0.9%

Danish

0.9%

Ukrainian

0.9%
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Banking Associate Education

Schools

University of Phoenix

19.5%

University of Memphis

7.5%

New York University

6.9%

Southwest Tennessee Community College

6.3%

Strayer University

6.3%

Texas Tech University

5.7%

Boston University

4.0%

Liberty University

4.0%

University of Pennsylvania

3.4%

Glendale Community College

3.4%

University of Alabama at Birmingham

3.4%

California State University - Sacramento

3.4%

University of Texas at Austin

3.4%

DePaul University

3.4%

University of Illinois at Chicago

3.4%

University of Virginia

3.4%

University of Chicago

3.4%

Auburn University

2.9%

Georgetown University

2.9%

Pennsylvania State University

2.9%
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Majors

Business

27.9%

Finance

18.9%

Accounting

12.3%

Criminal Justice

4.0%

Marketing

4.0%

Law

3.7%

Management

3.6%

Psychology

3.3%

Communication

2.9%

Economics

2.5%

Political Science

2.5%

Education

2.1%

Human Resources Management

1.9%

Biology

1.7%

English

1.7%

Medical Assisting Services

1.6%

Computer Science

1.5%

Computer Information Systems

1.5%

Real Estate

1.3%

Health Care Administration

1.2%
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Degrees

Bachelors

40.0%

Masters

23.0%

Other

20.4%

Associate

9.9%

Doctorate

3.0%

Certificate

2.9%

Diploma

0.6%

License

0.3%
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Banking Associate Videos

I am a Premier Banking Associate

Associate Program at Goldman Sachs

A day in the life of a DBS Management Associate

Job type you want
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Part Time
Internship
Temporary

Real Banking Associate Salaries

Job Title Company Location Start Date Salary
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 13, 2016 $160,000
Associate 3, Banking Morgan Stanley & Co. LLC New York, NY Oct 22, 2015 $160,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Oct 20, 2014 $160,000
Associate, Banking Barclays Capital Inc. New York, NY Jun 27, 2016 $150,000
Associate, Banking Barclays Capital Inc. New York, NY Sep 09, 2016 $150,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Nov 08, 2015 $150,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 11, 2015 $150,000
Corporate Banking Associate Citicorp North America, Inc. Houston, TX Jan 19, 2015 $150,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Jan 09, 2016 $140,000
Corporate Banking Associate Citibank, N.A. New York, NY Jan 09, 2016 $140,000
Associate 2, Banking Morgan Stanley & Co. LLC New York, NY Sep 18, 2015 $140,000
Corporate Banking Associate, TMT Citicorp North America Inc. New York, NY Mar 04, 2015 $140,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 01, 2014 $120,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Sep 14, 2013 $120,000
Associate, Banking Morgan Stanley & Co. LLC New York, NY Sep 15, 2012 $120,000
Corporate Banking Associate Citicorp North America, Inc. Houston, TX Aug 01, 2014 $120,000
Banking Associate Morgan Stanley & Co. Inc. New York, NY Jan 01, 2010 $110,000
Associate, Banking Morgan Stanley & Co. LLC. New York, NY Oct 01, 2011 $100,000
Corporate Banking Associate Citicorp North America, Inc. New York, NY Aug 01, 2014 $100,000

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Top Skills for A Banking Associate

  1. Financial Products
  2. Customer Service
  3. New Clients
You can check out examples of real life uses of top skills on resumes here:
  • Outlined and facilitate all financial products for clients that encompassed investments and Certificate of Deposits.
  • Provided excellent, professional customer service to credit-card holders by promptly responding to card benefit questions.
  • Recruited over 100 new clients per month to sign up for new products.
  • Assisted Senior Business Banker by initiating and processing loan applications as well as acquiring new business accounts.
  • Processed deposits, withdrawals, loan payments, utility payments and cash transactions face-to-face and through drive-through window.

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Best states for a Banking Associate

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Top 10 Best States for Banking Associates

  1. Florida
  2. Texas
  3. New York
  4. Washington
  5. Rhode Island
  6. North Carolina
  7. New Jersey
  8. Delaware
  9. Massachusetts
  10. Connecticut
  • (71 jobs)
  • (127 jobs)
  • (175 jobs)
  • (40 jobs)
  • (10 jobs)
  • (29 jobs)
  • (64 jobs)
  • (15 jobs)
  • (54 jobs)
  • (13 jobs)

Top Banking Associate Employers

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