How to hire a banking associate

How to hire a banking associate, step by step

Here's a step-by-step banking associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a banking associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new banking associate
• Step 8: Go through the hiring process checklist

What does a banking associate do?

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1. Identify your hiring needs

   First, determine the employments status of the banking associate you need to hire. Certain banking associate roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a banking associate to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a banking associate that fits the bill.

   This list presents banking associate salaries for various positions.

   Type of Banking Associate	Description	Hourly rate
   Banking Associate	Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.	$22-67
   Teller Supervisor	A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules... Show more	$11-32
   Vault Teller	A vault teller is responsible for processing bank and vault transactions, ensuring accuracy and timeliness. Their duties primarily revolve around customer service and staff support, preparation of shipment and deliveries, money transfer transactions, and handling deposits... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Excellent Interpersonal
   • Strong Customer Service
   • Financial Transactions
   • Financial Services
   • PowerPoint
   • Financial Solutions
   • Commercial Banking
   • Treasury
   • Cash Management
   • Loan Payments
   • Real Estate
   • Client Relationships
   • Financial Statements
   • Bank Policies

   Check all skills

   Responsibilities:

   • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
   • Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
   • Follow up with customers regarding KYC and other account relate updates.
   • Analyze each movement in full detail while meeting all SLA's.
   • Prepare UCC's for filing at the county and state level.
   • Monitor multiple cases while keeping track of SLA's and B2B communications.

   More banking associate duties

3. Make a budget

   Including a salary range in your banking associate job description is one of the best ways to attract top talent. A banking associate can vary based on:

   • Location. For example, banking associates' average salary in oklahoma is 59% less than in new york.
   • Seniority. Entry-level banking associates 67% less than senior-level banking associates.
   • Certifications. A banking associate with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a banking associate's salary.

   Average banking associate salary

   $81,890yearly

   $39.37 hourly rate

   ---

   Entry-level banking associate salary

   $47,000 yearly salary

   Updated January 22, 2026

   Average banking associate salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$109,752	$53
   2	Florida	$109,000	$52
   3	Massachusetts	$101,920	$49
   4	Rhode Island	$90,683	$44
   5	Virginia	$85,341	$41
   6	District of Columbia	$84,511	$41
   7	Maine	$84,234	$41
   8	Pennsylvania	$82,524	$40
   9	Connecticut	$78,315	$38
   10	New Jersey	$77,690	$37
   11	California	$76,212	$37
   12	Georgia	$70,163	$34
   13	Arizona	$69,530	$33
   14	North Carolina	$68,506	$33
   15	Nevada	$64,892	$31
   16	Texas	$64,891	$31
   17	Ohio	$62,065	$30
   18	New Mexico	$61,558	$30
   19	Louisiana	$58,143	$28
   20	Washington	$57,918	$28

   Average banking associate salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Citi	$142,884	$68.69	188
   2	Lazard	$131,465	$63.20
   3	Morgan Stanley	$130,371	$62.68	23
   4	Merrill Lynch	$126,752	$60.94
   5	Goldman Sachs	$125,174	$60.18	17
   6	BMO Capital Markets	$120,552	$57.96	177
   7	Barclays	$120,545	$57.95	5
   8	Safra National Bank of New York	$118,471	$56.96
   9	Lehman's	$116,440	$55.98
   10	HSBC Bank	$116,070	$55.80
   11	Citicorp North America, Inc	$115,199	$55.38
   12	J.P. Morgan	$113,986	$54.80
   13	MUFG EMEA	$113,573	$54.60
   14	Central Pacific Bank	$111,287	$53.50	10
   15	Nomura Securities	$111,198	$53.46	12
   16	Provident Financial Management	$110,450	$53.10
   17	Royal Bank of Canada	$109,592	$52.69	16
   18	The Bank, Inc.	$107,726	$51.79	1
   19	Canadian Imperial Holdings, Inc.	$107,726	$51.79	10
   20	VETRO FiberMap	$107,726	$51.79

4. Writing a banking associate job description

   A job description for a banking associate role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a banking associate job description:

   Banking associate job description example

   Provides administrative support to Personal Banking Officers and Branch Management. Performs a variety of client services duties in support of Branch account servicing and sales efforts. Performs other related duties as necessary.
   ESSENTIAL DUTIES AND RESPONSIBILITIES:
   
   Performs Teller transactions as necessary. Ensures accurate and timely processing of basic and routine retail banking transactions for personal and commercial customers. Balances daily work in accordance with established policies and procedures. Acts as the Main Branch receptionist. Greets, assists and/or directs walk-in clients to the proper department or employee.
   
   Assists the Personal Banking Officers and Branch Management in the administration and client account servicing including but not limited to account changes, debit card orders and wire transfers.
   
   Provides administrative support to Branch team in the new account opening process. Ensures compliance and proper documentation requirements are met in adherence to internal policies and procedures during the new account opening process and service transactions.
   
   Supports the Branch with the sales marketing efforts. May participate in sales campaigns and assists with in-house marketing events.
   
   Performs Teller transactions as necessary. Ensures accurate and timely processing of basic and routine retail banking transactions for personal and commercial customers. Balances daily work in accordance with established policies and procedures.
   
   Provides Safe Deposit Box client service including admitting clients to Safe Deposit Box vault, opening new accounts, closing accounts, making changes, inventory, and balancing.
   
   Provides support to Online Banking department as necessary.
   
   EDUCATION and/or EXPERIENCE:
   High school diploma or GED equivalent; two years of retail banking related experience including Teller or retail banking client service experience. Excellent customer service and communication skills with the ability to interact effectively with clients by phone or in person in a dynamic work environment. Strong knowledge and understanding of standard bank products, policies and procedures. Multi-task oriented with strong organizational skills. Computer proficient in Outlook, MS Word and Excel.
   
   All candidates for hire will undergo a credit and criminal background check. Only qualified candidates will be contacted.
   
   Grove Bank & Trust is a drug-free workplace and an AA/Equal Opportunity Employer - Minorities/Female/Veteran/Disability.

   Copy this example

   

5. Post your job

   There are a few common ways to find banking associates for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your banking associate job on Zippia to find and recruit banking associate candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with banking associate candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new banking associate

   Once you have selected a candidate for the banking associate position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new banking associate first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a banking associate?