Banking associate job description

Provides administrative support to Personal Banking Officers and Branch Management. Performs a variety of client services duties in support of Branch account servicing and sales efforts. Performs other related duties as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs Teller transactions as necessary. Ensures accurate and timely processing of basic and routine retail banking transactions for personal and commercial customers. Balances daily work in accordance with established policies and procedures.
Acts as the Main Branch receptionist. Greets, assists and/or directs walk-in clients to the proper department or employee.

Assists the Personal Banking Officers and Branch Management in the administration and client account servicing including but not limited to account changes, debit card orders and wire transfers.

Provides administrative support to Branch team in the new account opening process. Ensures compliance and proper documentation requirements are met in adherence to internal policies and procedures during the new account opening process and service transactions.

Supports the Branch with the sales marketing efforts. May participate in sales campaigns and assists with in-house marketing events.

Performs Teller transactions as necessary. Ensures accurate and timely processing of basic and routine retail banking transactions for personal and commercial customers. Balances daily work in accordance with established policies and procedures.

Provides Safe Deposit Box client service including admitting clients to Safe Deposit Box vault, opening new accounts, closing accounts, making changes, inventory, and balancing.

Provides support to Online Banking department as necessary.

EDUCATION and/or EXPERIENCE:
High school diploma or GED equivalent; two years of retail banking related experience including Teller or retail banking client service experience. Excellent customer service and communication skills with the ability to interact effectively with clients by phone or in person in a dynamic work environment. Strong knowledge and understanding of standard bank products, policies and procedures. Multi-task oriented with strong organizational skills. Computer proficient in Outlook, MS Word and Excel.

All candidates for hire will undergo a credit and criminal background check. Only qualified candidates will be contacted.

Grove Bank & Trust is a drug-free workplace and an AA/Equal Opportunity Employer - Minorities/Female/Veteran/Disability.

**You're the brains behind our work.**

We collect and analyze data on a daily basis and are seeking future data and analytics leaders with a passion for consumer insights to help us on our mission to develop the most innovative solutions to use analytics to anticipate customer needs with relevant experiences at every touchpoint. As a part of the analytics function within the Personal Bank, we will give you access to valuable intelligence and decades of experience, which has earned us the trust of more than 110 million customers in 19 countries. Our customers are our life force, and you will be the one working hard for them by helping to make the right decisions at the right time. From being part of the world's largest credit card issuers to developing innovative applications for mobile banking, you can help drive innovations that define the future of banking. If you are ready to bring your academic learning and career experience from the classroom to the boardroom, Citi wants to help you get there. Whether it is honing your analytics skills or building your network, we know that success cannot come without growth. Our program equip you with the knowledge and training you need to play a valuable role on your team, and the experience to establish a long-term career here. At Citi, we value internal mobility, and our program will be the springboard for your career path trajectory; how you choose to navigate that path is up to you.

**Your time here will look something like this...**

The Personal Banking Analytics Associate Program provides development-focused rotations coupled with structured training, mentoring, and networking events to help you build your career and prepare to be a future leader in the analytics function. During the 2-year Program, you will experience three 8-month rotations in each of the following areas: data science, data engineering and data strategy in any of our consumer business units.

**We provide you with the knowledge and skills you need to succeed.**

We collect and analyze data on a daily basis and are seeking data scientists with a passion for consumer insights to help us on our mission to develop the most innovative solutions to achieve that goal. Our Personal Banking Analytics program provides our teams with the tools to act as translators between real business problems and data. We are seeking candidates with a blend of business thinking, analytical thinking, and technology thinking - sound decisions, based on data, executed at scale.

**We want to hear from you if...**

You are obtaining a Master's or PhD in a quantitative field and are graduating in winter 2022 or spring 2023. You will not require sponsorship for U.S. work authorization now or anytime in the future.

**Who we think will be a great fit...**

As we look to building a pipeline of future leaders for the analytics function within the Personal Bank, we look for individuals who possess the following qualities: * Passion for customers and for being part of a winning team * Desire to positively impact the broader community * High level of energy and enthusiasm * Demonstrated leadership potential * Ability to influence others * Entrepreneurial in nature-Self-starter * Ability to move concepts into action * Seeks opportunity to make an immediate impact * Strong Teamwork Skills * Respect for diversity of thought and experiences * Intellectual curiosity * Strong analytic, strategic and project management skills * Proficiency in analytical or data mining tools (e.g. SAS, SQL, R, Python, Hadoop, Spark) and Machine Learning strongly preferred *Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Role: Associate, US Banks Cybersecurity / Technology / Information Security Risk Governance
Location: Baltimore, MD

Firm Risk Management
Firm Risk Management (FRM) supports Morgan Stanley to achieve its business goals by partnering with business units across the Firm to realize efficient risk-adjusted returns, acting as a strategic advisor to the Board and protecting the Firm from exposure to losses as a result of credit, market, liquidity, operational, model and other risks.

Background on the Position
The role will reside within Firm Risk Management's Operational Risk Department, focused on Cybersecurity, Technology, and Information Security (CTIS) Risk across Morgan Stanley Private Bank, NA (MSPBNA) and Morgan Stanley Bank, NA (MSBNA).

Operational Risk refers to the risk of financial or other loss, or potential damage to a firm's reputation, resulting from inadequate or failed internal processes, people, systems, or from external events (e.g., fraud, legal and compliance risks or damage to physical assets). The Firm may incur operational risk across the full scope of its business activities, including revenue-generating activities (e.g., sales and trading) and control groups (e.g., information technology and trade processing).

Cybersecurity, Technology, and Information Security Risk is the practice of identifying, assessing, and helping to identify cyber threats and remediate risks related to the confidentiality, availability and integrity of the Firm's systems and information, including associated processes and controls. The successful candidate will be responsible for helping execute independent oversight, analysis, and monitoring of risks and controls.

Primary Responsibilities
> Support the US Banks operational risk department in all relevant governance, steering, and working group committees and ensure that governance-related activities are in compliance with the US Banks Risk Governance Framework policies and procedures.
> Provide monthly and quarterly risk reporting.
> Maintain and opine on relevant policies and procedures.
> Build and maintain strong positive relationships with the broader risk community and the technology and security operational risk management teams.
> Monitor Risk Acceptances and Long Dated Issues on a regular basis to ensure proper reporting and governance

Experience
>An undergraduate degree (B.A., B.S., or equivalent) required; Advanced degree holders are also encouraged to apply
>Minimum 3 years of security and/or technology risk governance, or related work experience.
>Strong project management and organization skills; ability to multitask and prioritize
>Highly proficient in MS Office Suite (e.g., PowerPoint, Excel).
>Attention to detail and ability to provide, receive and incorporate feedback
>Strong interpersonal skills to engage with multiple stakeholders
>Ability to work under pressure and meet tight deadlines
>Demonstrated critical thinking and problem-solving skills.
>Flexible and self-motivator
>Additional expertise in tools such as Splunk, Tableau, and other reporting tools a plus

FRM is committed to creating and providing opportunities that enable our workforce to reflect diverse backgrounds and views.

**Job:** **Operational Risk*

**Title:** *Associate, US Banks Cybersecurity / Technology / Information Security Risk (Operational Risk Depart*

**Location:** *Maryland-Baltimore*


**Other Locations:** *Americas-United States of America-Georgia-Alpharetta*