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Business Banking Center Assistant Manager - Centreville, VA

PNC Financial Services Group, Inc.
Centreville, VA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Banking Center Assistant Manager within PNC's Retail organization, you will be based in Centreville, VA at the Centreville branch.
Job Description

* Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
* Influences a range of eco-system partners in an omni channel environment. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.
* Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty.
* Drives the employee engagement experience. Responsible for acquiring and retaining talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Coaches employees to achieve performance and activity expectations. Leads the performance management process for direct reports.
* Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements. Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.

Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Sales Management - Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.

Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Work Experience

Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Associates

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

ArrayAs a Business Banking Center Assistant Manager within PNC's Retail organization, you will be based in Centreville, VA at the Centreville branch. Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients. Influences a range of eco-system partners in an omni channel environment. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution. Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty. Drives the employee engagement experience. Responsible for acquiring and retaining talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Coaches employees to achieve performance and activity expectations. Leads the performance management process for direct reports. Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements. Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. decision making, exercises, managing risk, product knowledge, proactive, regulatory, communications, effective communication, client experience, focused, communication, training, employee engagement, assessing, achieve results, effective communications, action, operational, enterprise risk management framework, customer loyalty, business, performance management process, customer needs, ownership, achieve sales targets, innovation, problem resolution, coaching and development, loyalty, sales process, managing multiple priorities, working environment, business banking, policies and procedures, Assistant Branch Manager & Branch Manager, Vice President Banking Center Manager III, Branch Assistant Manager, Management Trainee & Assistant Branch Manager, Sales Associate & Assistant Manager, Center Assistant Manager, Assistant Branch Manager, Branch Manager & Market Analyst, Assistant Branch Manager & Sales Consultant & Recruiter, Personal Banker
10d ago

Business Banking Center Assistant Manager - Centreville, VA

PNC
Centreville, VA
**Job Profile**

**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Banking Center Assistant Manager within PNC's Retail organization, you will be based in Centreville, VA at the Centreville branch.

**Job Description**

+ Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.

+ Influences a range of eco-system partners in an omni channel environment. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.

+ Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty.

+ Drives the employee engagement experience. Responsible for acquiring and retaining talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Coaches employees to achieve performance and activity expectations. Leads the performance management process for direct reports.

+ Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements. Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.

**Competencies** Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Sales Management - Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Work Experience** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Education** Associates

**Additional Job Description**

**Benefits**

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC (https://www.pncbenefits.com/newhire.html) .

**Disability Accommodations Statement:**

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

**Equal Employment Opportunity (EEO):**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/hr/onboarding/pnc\_ccpa\_privacy\_disclosure\_employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
60d+ ago

Business Banking Center Manager - Woodbridge, VA/Potomac Town Center

PNC Financial Services Group, Inc.
Woodbridge, VA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Banking Center Manager within PNC's Retail organization, you will be based in Woodbridge, VA at the Potomac Town Center branch.
Job Description

* Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development. Executes relationship management activities with new and/or existing consumer and business clients to grow sales, revenue and market share with relevant sales goals. Sources and fulfills relationship retention through the entire life cycle. Leads and coaches a high performing team that drives acquisition of growth, mitigates risk, develops and maintains collaborative eco-system partnerships and promotes employee engagement and positive consumer/business experiences.
* Acquires, expands and retains all client relationships to generate revenue and deepen share of wallet in accordance with enterprise core values. Responsible for managing and growing Business Banking portfolio under 1MM in sales revenue. Drives business banking results primarily through business development, outside branch calling efforts and community involvement activities. Has foundational understanding of balance sheet and income statement. Builds an effective network of internal and external relationships (e.g. community, center of influence etc.) to actively acquire new clients and/or expand existing clients, enhance the client experience and build stronger loyalty.
* Leads, coaches and executes a proactive and differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
* Leads the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
* Through discovery conversations both proactive and reactive, identifies and implements client solutions and as appropriate collaborates with internal business partners in a timely manner. Effectively executes on contact management strategy through utilization of available tools and resources including routine outbound phone calls and in person meetings. Regularly meets with internal business partners to communicate and review business results and pipeline management.
* Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.

Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Delegation - Ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability.

Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Sales Management - Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

ArrayArrayAs a Business Banking Center Manager within PNC's Retail organization, you will be based in Woodbridge, VA at the Potomac Town Center branch. Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development. Executes relationship management activities with new and/or existing consumer and business clients to grow sales, revenue and market share with relevant sales goals. Sources and fulfills relationship retention through the entire life cycle. Leads and coaches a high performing team that drives acquisition of growth, mitigates risk, develops and maintains collaborative eco-system partnerships and promotes employee engagement and positive consumer/business experiences. Acquires, expands and retains all client relationships to generate revenue and deepen share of wallet in accordance with enterprise core values. Responsible for managing and growing Business Banking portfolio under 1MM in sales revenue. Drives business banking results primarily through business development, outside branch calling efforts and community involvement activities. Has foundational understanding of balance sheet and income statement. Builds an effective network of internal and external relationships (e.g. community, center of influence etc.) to actively acquire new clients and/or expand existing clients, enhance the client experience and build stronger loyalty. Leads, coaches and executes a proactive and differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment. Leads the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. Through discovery conversations both proactive and reactive, identifies and implements client solutions and as appropriate collaborates with internal business partners in a timely manner. Effectively executes on contact management strategy through utilization of available tools and resources including routine outbound phone calls and in person meetings. Regularly meets with internal business partners to communicate and review business results and pipeline management. Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients. coaching and development, managerial experience, drive, relationship, loyalty, consultation, financial, effective communications, policies and procedures, innovation, operational, business acumen, production environment, focused, community involvement, ownership, business, partnerships, conversations, exercises, drives, talent development, communications, assessing, proactive, insight, problem resolution, effective communication, collaborative, communicate, customer needs, client experience, pipeline management, strategy, service, value propositions, client solutions, performance, business development, customer experience, onboarding, decision making, employee engagement, leadership, phone calls, relationship management, action, support, achieve results, communication, external relationships, enterprise risk management framework, manager, business banking, managing risk, Vice President Banking Center Manager III, Flagship Client Relationship Associate, Branch Manager Services Delivery & Operation, Assistant Branch Manager & Branch Manager, Relationship Manager, Assistant Vice President & Loan Workout Officer, Private Client Group, Assistant Vice President & Commercial Loan Officer, Account Manager & Customer Service Representative & Information Technology Consultant, Project Associate - Banking Services Analyst
New
5d ago

Virtual Banker - Ops Center

Capital City Bank Group
Remote or Tallahassee, FL
Virtual Banker - More than your bank. Your banker.

Sign-on Bonus:

* $300 sign on at time of hire
* $200 retention bonus after 90 days
* $200 retention bonus at 6 months
* $300 bonus at one year of employment

All new hires must be able to provide proof of COVID-19 vaccination, in full, within the first 45 days of hire as a condition of employment, unless an exemption/accommodation due to medical or religious reasons is granted or submit to weekly testing or monthly antibody testing. Exemptions/ Accommodations are considered on a case-by-case basis through an interactive process and should be requested after receipt of a conditional offer of employment and prior to the start of employment. New hires who are granted a COVID-19 vaccination exemption/accommodation based on medical or religious reasons will be required to undergo weekly rapid test to screen for the presence of COVID-19 before being permitted to enter Capital City Bank Offices and/or perform work on behalf of Capital City Bank.

Hours:

Monday - Friday, 40 hours

General Summary:

Providing client service is the primary function of this position with a strong focus on strengthening relationships by offering new or additional products and services. Associate will handle virtual teller transactions of a routine nature with the intent of providing excellent client service and retention through accurate and expeditious entries; however, some transactions may require deviation from standard screens, scripts, and procedures. This position requires above-average knowledge of the company structure and its products and services to maximize the profit potential of each client via virtual channels. Associate must have strong verbal communication skills, be able to handle multiple tasks, and possess strong organizational skills. Additionally, associate will be required to meet and track monthly sales and service goals.

All associates at Capital City Bank have access to confidential client information, and must practice discretion at all times.

Principal Duties and Responsibilities:

* Performs multiple advanced-teller duties including, but not limited to, account maintenance, deposits and withdrawals, loan payments, endorsement verification, debit card maintenance, verification of funds, and mobile deposit resets
* Communication with clients via teleconferencing technology
* Understands and submits maintenance requests and error resolutions
* Attends regular sales, service, and product training sessions
* Cross-sells relevant products and services and refers clients to other departments, as appropriate
* Submits monthly tracking reports
* Participates in departmental initiatives for growth and innovation

Employer determines the essential functions of the job.

All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.

Associated Duties:

* Provides additional support to manager and department colleagues
* Completes research and projects as assigned
* Completes all assigned/required Bank training within established timelines.

Knowledge, Skills, & Abilities (KSAs Required):

The following KSAs are usually acquired through work experience and/or specialized course(s):

* Must be familiar with the internet, mobile apps, and navigating software platforms
* Ability to exercise sound and reasonable judgment
* Ability to apply initiative and work with little supervision
* Ability to prioritize work and multi-task
* Ability to communicate effectively and interact positively with others
* Ability to follow detailed instructions and a wide range of procedures requiring some judgment
* Proficiency in data entry/typing

Education:

* Minimum, high school diploma or equivalent. Relevant experience may substitute for the education requirement
* Successful completion of in-house training program or other approved training program

Working Conditions:

* Regular contact with clients, associates, and supervisors in an open cubicle environment
* Communication via virtual teller technology, phone, e-mail, and internal messaging systems
* All virtual teller transactions recorded; reviewed for monthly quality assurance
* Multi-task using several computer applications
* Fast pace and occasional stressful situations
* Ability to sit for long periods of time
* In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.

EOE/Disabled/Protected Veterans/Drug Free
10d ago

Priority Banker- Contact Center

Regions Bank
Remote or Fort Worth, TX
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**

At Regions, the Contact Center Priority Banker provides full service banking to affluent clients through appropriate advice, guidance, and education on Regions' financial products and services.

**Primary Responsibilities**

+ Achieves Contact Center targets and goals by identifying customer needs and providing appropriate advice, guidance, and education on Regions' financial products and services

+ Achieves required levels of inbound phone calls from the top 10% of Regions customer base

+ Educates and advises customers on products and services, including all loan and deposit types

+ Takes ownership of customer issues and works proactively with the customer for resolution

+ Refers customers to an internal team of experts when complex financial goals and needs are recognized

+ Works with either close supervision or under clearly defined procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.

**Requirements**

+ High School Diploma or GED

+ One (1) year of experience in customer service/sales

**Preferences**

+ College Degree

+ One (1) year of experience in banking and/or lending

+ One (1) year of experience in relationship-based client consultation

**Skills and Competencies**

+ Ability to handle multiple priorities simultaneously

+ Ability to provide personalized customer service

+ Ability to work in a fast paced and energetic environment

+ Strong communication and customer focus

**TRAIN AND WORK FROM HOME:**

**Training Hours:**

Monday-Friday

8am-5pm ( CST)

**Following Training:**

Must be able to work either of the below shifts following training: Shift will be assigned based on business needs.

CST

10:00am - 7:00pm M-F; Saturday rotation

11:00am - 8:00pm M-F; Saturday rotation

*12:00pm - 9:00pm M-F

*10:00am - 9:00pm four business days

*Sun 11:00 - 5:00pm; 12:30pm-9:00pm; OFF Friday & Saturday

*Shifts will be eligible for 10% shift differential

Benefits information

https://www.regions.com/about-regions/benefits/benefits-library

**Position Type**

Full time

**Benefits Information**

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

+ Paid Vacation/Sick Time

+ 401K with Company Match

+ Medical, Dental and Vision Benefits

+ Disability Benefits

+ Health Savings Account

+ Flexible Spending Account

+ Life Insurance

+ Parental Leave

+ Employee Assistance Program

+ Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

**Location Details**

College Park Orlando

**Location:**

Orlando, Florida

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
24d ago

Priority Banker- Contact Center

Regions Bank
Remote or Lancaster, TX
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**

At Regions, the Contact Center Priority Banker provides full service banking to affluent clients through appropriate advice, guidance, and education on Regions' financial products and services.

**Primary Responsibilities**

+ Achieves Contact Center targets and goals by identifying customer needs and providing appropriate advice, guidance, and education on Regions' financial products and services

+ Achieves required levels of inbound phone calls from the top 10% of Regions customer base

+ Educates and advises customers on products and services, including all loan and deposit types

+ Takes ownership of customer issues and works proactively with the customer for resolution

+ Refers customers to an internal team of experts when complex financial goals and needs are recognized

+ Works with either close supervision or under clearly defined procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.

**Requirements**

+ High School Diploma or GED

+ One (1) year of experience in customer service/sales

**Preferences**

+ College Degree

+ One (1) year of experience in banking and/or lending

+ One (1) year of experience in relationship-based client consultation

**Skills and Competencies**

+ Ability to handle multiple priorities simultaneously

+ Ability to provide personalized customer service

+ Ability to work in a fast paced and energetic environment

+ Strong communication and customer focus

**TRAIN AND WORK FROM HOME:**

**Training Hours:**

Monday-Friday

8am-5pm ( CST)

**Following Training:**

Must be able to work either of the below shifts following training: Shift will be assigned based on business needs.

CST

10:00am - 7:00pm M-F; Saturday rotation

11:00am - 8:00pm M-F; Saturday rotation

*12:00pm - 9:00pm M-F

*10:00am - 9:00pm four business days

*Sun 11:00 - 5:00pm; 12:30pm-9:00pm; OFF Friday & Saturday

*Shifts will be eligible for 10% shift differential

Benefits information

https://www.regions.com/about-regions/benefits/benefits-library

**Position Type**

Full time

**Benefits Information**

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

+ Paid Vacation/Sick Time

+ 401K with Company Match

+ Medical, Dental and Vision Benefits

+ Disability Benefits

+ Health Savings Account

+ Flexible Spending Account

+ Life Insurance

+ Parental Leave

+ Employee Assistance Program

+ Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

**Location Details**

College Park Orlando

**Location:**

Orlando, Florida

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
24d ago

Priority Banker- Contact Center

Regions Bank
Remote or Irving, TX
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**

At Regions, the Contact Center Priority Banker provides full service banking to affluent clients through appropriate advice, guidance, and education on Regions' financial products and services.

**Primary Responsibilities**

+ Achieves Contact Center targets and goals by identifying customer needs and providing appropriate advice, guidance, and education on Regions' financial products and services

+ Achieves required levels of inbound phone calls from the top 10% of Regions customer base

+ Educates and advises customers on products and services, including all loan and deposit types

+ Takes ownership of customer issues and works proactively with the customer for resolution

+ Refers customers to an internal team of experts when complex financial goals and needs are recognized

+ Works with either close supervision or under clearly defined procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.

**Requirements**

+ High School Diploma or GED

+ One (1) year of experience in customer service/sales

**Preferences**

+ College Degree

+ One (1) year of experience in banking and/or lending

+ One (1) year of experience in relationship-based client consultation

**Skills and Competencies**

+ Ability to handle multiple priorities simultaneously

+ Ability to provide personalized customer service

+ Ability to work in a fast paced and energetic environment

+ Strong communication and customer focus

**TRAIN AND WORK FROM HOME:**

**Training Hours:**

Monday-Friday

8am-5pm ( CST)

**Following Training:**

Must be able to work either of the below shifts following training: Shift will be assigned based on business needs.

CST

10:00am - 7:00pm M-F; Saturday rotation

11:00am - 8:00pm M-F; Saturday rotation

*12:00pm - 9:00pm M-F

*10:00am - 9:00pm four business days

*Sun 11:00 - 5:00pm; 12:30pm-9:00pm; OFF Friday & Saturday

*Shifts will be eligible for 10% shift differential

Benefits information

https://www.regions.com/about-regions/benefits/benefits-library

**Position Type**

Full time

**Benefits Information**

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

+ Paid Vacation/Sick Time

+ 401K with Company Match

+ Medical, Dental and Vision Benefits

+ Disability Benefits

+ Health Savings Account

+ Flexible Spending Account

+ Life Insurance

+ Parental Leave

+ Employee Assistance Program

+ Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

**Location Details**

College Park Orlando

**Location:**

Orlando, Florida

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
24d ago

Banking Ecosystem Manager- NAM (Remote)

Mambu
Remote or San Francisco, CA
Mambu is the leading SaaS core banking engine. If you're a customer of the largest digital bank in the Americas or Europe, then you've probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work, the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different. We are not just cloud-native, lean and flexible, we are helping revolutionize financial services globally. We are in a growth phase and we've only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn't matter where you are from, what matters is the impact you have and your passion to make a difference.

To help us in our journey, we are looking for a Banking Ecosystem Manager- NAM to join the Ecosystem Tribe to research and select vendors, perform vendor qualification assessments and onboard Vendors on Mambu Marketplace.
What you'll be working on:

* Establishing and maintaining vendor validation and onboarding criteria frameworks
* Communicating with vendors to validate the relevance and viability based on the established criteria
* Ensuring vendors security and compliance self-assessment with the help of Compliance teams
* Supporting commercial teams in creating product marketing communications explaining how Mambu and the 3rd party product/ service adds value
* Updating sales and solution engineering on the availability and capabilities of vendors in the marketplace
* Creating structured services/ products catalog with attributes, such as regional presence, service domain and capabilities (based on BIAN) and other relevant attributes
* Partnering with sales & solution engineering teams to create a tool, assembling composable architecture based on required criteria and using structured services catalog
* Promoting Mambu's brand as valuable partner
* Participating in Fintech and industry events and conferences with the purpose of extending the network and finding relevant best-of-service vendors
* Aligning with different stakeholders in the organization to establish the roadmap based on sales strategy and market needs
* Maintaining a commonly visible and accessible vendor acquisition roadmap of the marketplace

You need to have:

* 3+ years of relevant experience in Vendor Management / Partner Management, managing SaaS platform vendors
* Good understanding of Financial Services domain and vocabulary, specifically within a product-centric organization
* Passion and interest for banking, fintech or financial inclusion products and services
* Proficiency and understanding of Enterprise SaaS platforms and RESTful APIs
* Technical background to understand software development practices, integrations and application to application interaction
* Excellent written and verbal communication skills
* Bachelors Degree in Business, Finance, Accounting or related field
* Employment may depend on (criminal record and credit) background check
* Candidate must reside in either Denver or mainland US

Nice to have:

* Working experience in Core Banking / Financial Technology (FinTech)
* Company in Vendor assessment/partner qualification teams a big plus

Why Mambu?

* Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started
* Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale
* We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do
* Mambu proactively takes the initiative to improve the industry for the better

If you are thrilled by the opportunity to join our multi-national team on its unique mission - we need to talk and will be excited to hear from you!

More about us:

To stay on top of the latest Fin-Tech trends and our success stories, please follow us on LinkedIn

For more details regarding our global career opportunities, please visit Career Site
40d ago

Branch Manager

Roundpoint Mortgage Servicing
Ashburn, VA
The Branch Manager is responsible for managing the day-to-day sales activities of their branch and overall origination processes within defined targeted goals. This position will work the loan officer's to build volume and realtor relationships. The primary responsibility of this position is to effectively recruit, coach, manage, and motivate a high performance sales team.
Essential Job Functions: Establishes, develops and maintains a strong client referral base by selling the company's loan products and services to meet the needs of its client base in order to develop new business and/or retain existing business. Hires, trains, and manages the loan officer staff in accordance with company and industry standards. This is to include training and mentoring in areas such as product knowledge and sales training. Keeps informed of trends, changes and developments in the local real estate market. Keeps up with what competitors are doing by keeping up-to-date with changing rules, regulations and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies. Keeps informed of all origination, processing, appraisal, underwriting and closing requirements for both company and investor guideline pertaining to both government insured and privately-insured mortgagors. Responsible for the overall customer interaction and interface with all parties involved on each individual loan that is originated from application to closing including, but not limited to: counseling and pre-qualifying potential home buyers; taking complete and accurate applications; obtaining all necessary support documents along with the appropriate fees and lock-in information; overseeing the loan process by monitoring loan status and ensuring conformity with terms; assisting in collecting additional documents after closing as directed by corporate or senior management. Maintains a professional image and standards consistent with company policies and procedures. Other Related Duties: Performs other related duties as assigned. S upervisory Responsibilities: Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Education and/or Experience: One year certificate from College or Technical School; one to two years related experience and/or training; or equivalent combination of education and experience in residential lending. Employer's Rights: This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. RoundPoint's Employee Value Proposition: Grow. Make a difference. Have fun along the way. Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That's why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it! As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things! Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: The employee is regularly required to talk or hear. The employee is required to sit for extended periods of time and is occasionally required to stand and walk. The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
New
3h ago

Branch Assistant Manager Bilingual - Ashburn, VA

PNC Financial Services Group, Inc.
Ashburn, VA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Assistant Branch Manager within PNC's Retail Branch organization, you will be based in Ashburn, VA at the Ashburn branch.
Bilingual Spanish preferred.

Job Description

* Supports all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
* Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.
* Manages the branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households.
* Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees. Coaches employees to achieve performance and activity expectations. Assists in the performance management process for all employees.
* Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team.Watch this video.

Competencies

Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.

Coaching Others - Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.

Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Retail Lending - Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Associates

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

ArrayAs an Assistant Branch Manager within PNC's Retail Branch organization, you will be based in Ashburn, VA at the Ashburn branch. Supports all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution. Manages the branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Responsible for acquiring and retaining talent through the coaching and development of employees. Coaches employees to achieve performance and activity expectations. Assists in the performance management process for all employees. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Retail Lending - Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. enterprise risk management framework, managing multiple priorities, retail lending, exercises, problem resolution, focused, product knowledge, business, decision making, coaching and development, effective communications, achieve sales targets, sales process, policies and procedures, learning, effective communication, client experience, assessing, proactive, operational, loyalty, bilingual, customer needs, customer loyalty, communications, communication, managing risk, Branch Assistant Manager, Assistant Manager & Team Lead, Assistant Manager Collections, Sales Associate & Assistant Manager, Assistant Manager - Sales Coach, Assistant Manager & Management Trainee, M2 Assistant Manager, Assistant Manager - Finance & Accounts, Center Assistant Manager, Assistant Branch Manager & Branch Manager
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Average Salary For a Banking Center Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Banking Center Manager is $45,078 per year or $22 per hour. The highest paying Banking Center Manager jobs have a salary over $65,000 per year while the lowest paying Banking Center Manager jobs pay $31,000 per year

Average Banking Center Manager Salary
$45,000 yearly
$22 hourly
Updated October 25, 2021
31000
10 %
45000
Median
65000
90 %

5 Common Career Paths For a Banking Center Manager

Branch Manager

Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.

Manager, Assistant Vice President

A manager/assistant vice president is responsible for monitoring corporate projects and investment opportunities under the guidance of the vice president. Manager/assistant vice presidents meet with clients, provide project updates, and assist with any project adjustments as client requests. They identify business opportunities, develop strategic plans, and improve the organization's services to boost client satisfaction, generate more revenues, and achieve profitability goals. A manager/assistant vice president helps to maintain the company's good reputation by handling customers, resolving complaints, and evaluating staff performance.

Vice President

Vice presidents are usually considered the second-in-command in the organization, depending on the organization structure. They take over when the president is unavailable to fulfill duties. They may also represent the organization in external events and other official functions. They are important members of the boardroom, and their opinions are usually sought after as well. Vice presidents are usually poised to follow the president's footsteps in the organization, especially if the president is nearing retirement. They also make urgent and crucial decisions when the president is not available to do so. Vice presidents must have strong business acumen, decision-making skills, and professionalism.

Assistant Vice President

An assistant vice president is responsible for supporting the company's strategies and procedures for growth and development, working alongside the board executives. Assistant vice presidents should ensure that all the company's policies and legal procedures comply with all employees. They also supervise every operations department's head to ensure the smooth flow of business processes, providing additional assistance and resources as needed. Assistant vice presidents also monitor the company's expenses and sales goals to improve the business' performance and profitability.

Finance Center Manager

The duties of a finance center manager depend on one's place or industry of employment. Typically, they are responsible for overseeing the operations of a financial center, ensuring everything is running smoothly. They are also responsible for performing clerical tasks such as producing progress reports and presentations, managing schedules, setting goals and deadlines, processing documents, and maintaining data and records of all financial activities. Furthermore, as a manager, it is essential to lead and encourage the team, all while implementing the company's policies and regulations.

Illustrated Career Paths For a Banking Center Manager