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Top 50 Bankruptcy Specialist Skills

Below we've compiled a list of the most important skills for a Bankruptcy Specialist. We ranked the top skills based on the percentage of Bankruptcy Specialist resumes they appeared on. For example, 31.1% of Bankruptcy Specialist resumes contained Bankruptcy as a skill. Let's find out what skills a Bankruptcy Specialist actually needs in order to be successful in the workplace.

These are the most important skills for a Bankruptcy Specialist:

1. Bankruptcy

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Here's how Bankruptcy is used in Bankruptcy Specialist jobs:
  • Provided initial on-boarding set-up for newly acquired loans affected by bankruptcy.
  • Refer delinquent bankruptcy accounts to designated attorneys.
  • Review plans and proposed cram downs of property values in bankruptcy and assist attorneys with objecting to these values.
  • Record and track expenses associated with the legal fees and property maintenance for loans in bankruptcy.
  • Monitor files within Bankruptcy from beginning of referral until the Motion was filed with courts.
  • Filed Proof of claims for all 61 bankruptcy courts on behalf of major creditors.
  • Reconciled mortgage accounts after discharge from bankruptcy to determine if release was appropriate.
  • Maintained record of financial transactions as they related to the bankruptcy filing.
  • Communicated with attorneys, court appointed trustees and borrowers regarding bankruptcy files.
  • Directed members to the appropriate entities for all bankruptcy questions or concerns.
  • Assisted with customer bankruptcy inquires in a diverse call center environment.
  • Handled routine transactions as they related to the bankruptcy.
  • Obtained relief from bankruptcy on non performing loans.
  • Complete Spreadsheet documents for the update Bankruptcy acct.
  • Maintained bankruptcy account queue and serviced bankruptcy loans.
  • Maintained home mortgage files for bankruptcy clients.
  • Key Highlights: Mitigated loss and legal risk to the company and investors by accurately managing the bankruptcy process.
  • Reviewed, comprehended, and documented bankruptcy court documents including bankruptcy schedules, bankruptcy plans, and proofs of claim..
  • Prepare bankruptcy court filings to include claims, objections, motions, distribution and liquidation of case assets.
  • Communicated with attorneys on a regularly basis regarding questions or concerns in reference to mortgagers bankruptcy file.

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21 Bankruptcy Jobs

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2. Debtors

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Here's how Debtors is used in Bankruptcy Specialist jobs:
  • Performed as a compliance facilitator for the collection departments by monitoring conflict resolution between collectors and debtors.
  • Receive inbound calls from Chapter 13 & 7 Trustees, and debtors regarding bankruptcy creditor proofs of claim.
  • Recommended repossession and/or other outside action and negotiated with attorneys and/or debtors to ensure the best possible results.
  • Communicated with courts, trustees, attorneys, debtors, insurance agents, and repossession agents.
  • Utilized PACER to review debtors' schedules, Statement of Affairs and other pertinent documents.
  • Negotiated with debtors and debtor's attorneys when permissible for account resolution.
  • Responded to all inquiries from Debtors, Bankruptcy Attorneys, Bankruptcy Trustee.
  • Researched/verified account transactions, responded to attorneys' and debtors' inquiries.
  • Addressed debtors concern about payment address, options and account details.
  • Establish contact with debtors for collection of past due auto loans.
  • Handle incoming calls from clients, debtors, debtor's attorney.
  • Maintain and follow debtor payment matrix of over two hundred debtors.
  • Assign accounts for foreclosure, repossession and/or debtors where permissible.
  • Counseled debtors by providing alternative methods to pay accounts.
  • Review bankruptcy plans, schedules, and debtors intentions.
  • Received incoming calls from debtors with tax problems.
  • Provide debt restructuring and payment plans to debtors.
  • Contacted debtors to see intentions on vehicle.
  • Negotiate with attorneys and/or debtors where permissible.
  • Establish and maintain bankruptcy files on debtors.

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2 Debtors Jobs

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3. Foreclosure

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Here's how Foreclosure is used in Bankruptcy Specialist jobs:
  • Determined bankruptcy/foreclosure status, Add/Remove tech and warning codes upon attorney findings.
  • Assisted in determining current phase of foreclosure process by assessing foreclosure-related files.
  • Recommend foreclosure, repossession and/or other outside action.
  • Completed bidding instructions for foreclosure sales.
  • Process exception checks and foreclosure/bankruptcy billing.
  • Ensured that when workstations are closed that the correct department, Collections or Foreclosure, are notified and notified timely.
  • Provided valuable information to clientele about their bankruptcy, payment plans, extension agreements, foreclosures and repossession processes.
  • Reconciled loans in active bankruptcy that are delinquent, to prepare Motion for Relief and proceed with foreclosure.
  • Handled all collection calls, legal work for all bankrupt and foreclosure accounts from start to finish.
  • Work with Legal and other organizations to document Foreclosure proceedings and handle routine levels of transactions.
  • Coordinate with attorneys and courts to move delinquent files to collections and foreclosure.
  • Facilitated research, review, drafting, and execution of foreclosure cases.
  • Interpret attorney notes to prepare Title Summaries for Foreclosure files.
  • Handled all legal matters pertaining to foreclosure, and repossessions.
  • Negotiate Deed in lieu of foreclosure and short sales.
  • Provided the second lien holder with all foreclosure information.
  • Prepare and file foreclosure and bankruptcy documents.
  • Research timeline delays related to foreclosure and/or bankruptcy activities Ch.
  • Determined company's position in a foreclosure sale in order to determine company loss/gain.
  • Review and refer accounts to foreclosure and reposition when applicable .

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4. Loss Mitigation

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Here's how Loss Mitigation is used in Bankruptcy Specialist jobs:
  • Negotiated with attorneys/debtors, worked with loss mitigation and foreclosure department to give bankruptcy status.
  • Direct contact for customers experiencing difficulty in the loss mitigation and foreclosure process.
  • Default loan/loss mitigation servicing, Quality assurance, Mortgage document analysis.
  • Reviewed litigated cases for Loss Mitigation workout options.
  • Routed accounts to loss mitigation upon bankruptcy dismissal.
  • Reviewed Loss Mitigation activity and Loan Modifications.
  • Worked in conjunctions with foreclosure, loss mitigation, collections, and REO to settle collections cases.
  • Understand the default cycle of mortgage loans, specifically as it relates to loss mitigation and bankruptcy.
  • Assist loss mitigation department with communication with the borrower regarding loan modifications and short sales.
  • Manage work queues holding 200-400 discharged bankruptcy accounts with intent of loss mitigation.
  • Work as go between with Loss Mitigation and Counsel with the DMM.
  • Interact with foreclosure, loss mitigation, escrow and other departments.
  • Monitor files that enter mediation until Loss Mitigation review is complete.
  • Educate borrowers on various loss mitigation options.
  • Collected on consumer mortgage accounts to help retain ownership and loss mitigation Facilitated communication of foreclosure information with customers and attorneys
  • Evaluated all loss mitigation files within required timeframe and determined viable options for borrower.
  • Saved client firms over $800,000 in loss mitigation over four years Conducted successful negotiations over 65% of the time.
  • Responded to inquiries in a timely manner for the bankruptcy loss mitigation department.
  • Provided steps needed to qualify for loss mitigations and workouts.
  • Communicate to mortgagors, attorneys, debtor attorneys, bankruptcy trustees, realtors, loss mitigation and pre-foreclosure.

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1 Loss Mitigation Jobs

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5. Counsel

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Here's how Counsel is used in Bankruptcy Specialist jobs:
  • Negotiated stipulation orders with opposing counsel.
  • Prepare documents for referral to counsel such as notices of default, payment change notices, and notices of final cure.
  • Perform administrative tasks including default tracking work queues for loan set up, and completing document copy requests received by counsel.
  • Prepare and send out motion for relief, objection to plan to local counsel and monitor court changes on the docket.
  • Develop and maintain relationships with bankruptcy attorneys, bankruptcy trustees, debtor's attorneys and Chase in-house legal counsel.
  • Prepared files for hearing and provided necessary information to counsels for hearings outside of the state of Georgia.
  • Performed Quality Control procedures on Motion for Relief Cases before advising our States Local Counsels to file.
  • Corresponded with counsel to provide default figures and any other information needed for court hearings.
  • Develop File of Proof document required by Bankruptcy counsel to create the legal document necessary.
  • Prepare reports on audit and accounting findings to relay to management and outside counsel.
  • Prepare documentation, and referral of eligible accounts to be approved by outside counsel.
  • Work in conjunction with outside counsel to resolve defaults within the company guidelines.
  • Worked with investors to gather collateral and documents needed to provide legal counsel.
  • Negotiated redemption values, assigned accounts to legal counsel for litigation.
  • Billed clients and operate as liaison between lenders and counsel.
  • Maintain timely follow-up with counsel and bankruptcy trustees.
  • Continue to follow up with counsel until resolved.
  • Prepared, submitted, followed up on legal referrals to outside counsel for court orders to take action on account.
  • Direct and monitor the work performed by Outside Counsel, in compliance with Department timeline requirements.
  • Calendar hearings; review tentative rulings and schedule special appearance counsel.

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6. Customer Service

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Here's how Customer Service is used in Bankruptcy Specialist jobs:
  • Provide quality customer service while assisting consumers that recently filed bankruptcy or have been victims of fraudulent activity.
  • Managed portfolio from bankruptcy setup to dismissal/discharge, and provided extensive customer service via the telephone.
  • Provided excellent customer service to mortgagors through answering questions and explaining processes.
  • Established and enhanced strong corporate client communication to provide superior customer service.
  • Utilize customer service skills to develop successful business relationship.
  • Facilitate customer service requests, documenting each transaction.
  • Work closely with bankruptcy counsel, foreclosure, loss mitigation, tax, insurance, collections and customer service departments.
  • Detailed research, problem solving, customer service, asset management, and quality assurance.
  • Provided high standards of customer service for both internal and external customers.
  • Provided great Customer service to attorneys, customers, and co-workers.
  • Perform coaching and feedback to peers to enhance customer service skills.
  • Worked in the call center to assist with customer service.
  • Maintained death certificates, debtor's customer service complaints.
  • Answer inbound customer service calls for secured bankruptcy accounts.
  • Provided the best customer service to our bankruptcy customers.
  • Provide excellent customer service to all customers and attorneys.
  • Resolve Customer Service complaints and questions.
  • Handle incoming customer services calls.
  • Processed Federal Express mail packages daily Provided exceptional and professional customer service for all customers and defendants
  • Prioritize accounts and set daily goals Customer service to attorney's, customers, trustees, and repossession agents.

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7. Loan Portfolio

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Here's how Loan Portfolio is used in Bankruptcy Specialist jobs:
  • Managed numerous tasks on a daily basis including closely monitoring status of a bankruptcy loan portfolio of approximately 600 loans.
  • Managed a loan portfolio containing both current CH 7 bankruptcy filings and delinquent CH 13 bankruptcy filings.
  • Handle Personal Loan portfolio to resolve and settle collateral loans with liens.
  • Managed all loan portfolios through the current bankruptcy process.
  • Managed 175 to 250 loan portfolios.
  • Managed loan portfolios through current bankruptcy process, filed court documentation and resolved customer inquiries in a professional manner.
  • Company closed) Responsible for a loan portfolio of over one thousand loans through the bankruptcy process.
  • Managed loan portfolio through the bankruptcy process to ensure timelines were met or exceeded.
  • Manage loan portfolio through the bankruptcy process to ensure department timeline.
  • Company closed) Manage loan portfolio through the bankruptcy process to ensure department timelines are met or preferably exceeded.

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8. Pacer

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Here's how Pacer is used in Bankruptcy Specialist jobs:
  • Processed and verified documentation for bankruptcy attorneys representing the customer with attorneys, and Pacer to verify Bankruptcy.
  • Learned to access and file documents using PACER as well as how to navigate in AS400 all by running a switchboard.
  • Completed daily assigned tasks by access through Pacer or other systems to gather information and input data on audit form.
  • Researched accounts for bar dates, claims, and confirmation dates using various Pacer, Trustee and NDC websites.
  • Maintained bankruptcy queues in pacer that included all documentations from the court systems, and the attorney's network.
  • Worked extensively with PACER, AS400, Microsoft Excel, and Outlook routinely to achieve daily objectives.
  • Check pacer for dockets to see when plan confirms or any other changes to the case.
  • Corroborated terms and observe trustee compliance with Chapter 13 plan, retrieve PACER documents.
  • Researched accounts in Public Access to Court Electronic Records (PACER) system.
  • Utilized mortgage and legal operating systems to complete job responsibilities (PACER)
  • Reviewed all information every 30 days by utilizing the Pacer Review process
  • Updated account information using PACER, attorney correspondence and email.
  • Reviewed debtor s Plan for intent via Pacer.
  • Send referrals to attorneys for filing with PACER/AACER.
  • Verified all bankruptcy information per PACER.
  • Assisted employees to understand and read dockets for case status Assisted employees in verifying filings in PACER and understanding legal terminology.
  • Pull all Agreed Order Protection documents, pay history's and PACERs for all files.
  • Worked in computer systems, Pacer and Aacer, for mortgage filing records.
  • Monitored pacer/aacer for any motion filings that may affect our clients interests.
  • Research in Pacer Filing Transfer of Claims Filing Proof of Claims Motion for Relief of Stay And other Documents as well

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9. Payment Histories

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Here's how Payment Histories is used in Bankruptcy Specialist jobs:
  • Possess knowledge of payment histories and auditing of pertinent financial information.
  • Created payment histories for all accounts reviewed and implemented payment reconciliations.
  • Prepare various payment histories to show payment progression/changes throughout the loan and what the current status is for the account.
  • Prepare payment histories for submission to Bankruptcy Court o Including separation of monthly payments and trustee payments
  • Generated payoff letters, signed statement letters, payment histories, and mail coupon books.
  • Reviewed and prepared payment histories, reinstatement and payoff quotes based on client system.
  • Faxed and mailed payment histories and payoff letters to attorneys and/or mortgagors upon request.
  • Job duties included: Reviewing legal documents and detailed payment histories for auditing purposes.
  • Conduct post petition payment histories on all suspense accounts for audit findings.
  • Created ledgers to reconcile and documented payment histories for accounts in bankruptcy.
  • Prepared accurate and concise payment histories to ensure system records are accurate.
  • Analyzed Payment Histories as per the States' Local Counsels Rules.
  • Order documents such as payment histories to be sent to customers.
  • Complete research issues by obtaining payment histories and trustee reports.
  • Reviewed payment histories and reconciled loans.
  • Review payment histories for accuracy.
  • Analyze pre-petition and post-petition payments and payment histories.
  • Prepare motions for relief, post-petition and pre-petition payment histories and resolve any and all bankruptcy disputes.
  • Maintained concise spreadsheets explaining payment histories on loans that require repurchase requests to Investors and/or previous servicers.
  • Ordered Broker Price Opinion (BPOs), Payment Histories, etc.

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4 Payment Histories Jobs

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10. Court Hearings

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Here's how Court Hearings is used in Bankruptcy Specialist jobs:
  • Reviewed and developed reports, correspondences, and financial payment history, for attorneys, trustees, and for court hearings.
  • Perform accounting procedures, as well as produce business reports in preparation for court hearings.
  • Represented Farmers Bank & Trust at meetings of creditors and court hearings when required.
  • Drafted correspondence to clients regarding court dates and items needed for court hearings.
  • Attend court hearings assisting trustees and judges regarding case in question.
  • Supplied documentation to attorneys for court hearings.
  • Maintained highest level of professionalism as I was routinely in the position of the Credit Unions employee representative in court hearings.
  • Obtain all documentation and arrearage information to provide to the attorney for court hearings.
  • Travelled throughout state to attend court hearings as required.
  • Represented the IRS in bankruptcy court hearings Accomplishments Protected IRS interest in court claims.

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12. Reaffirmation Agreements

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Here's how Reaffirmation Agreements is used in Bankruptcy Specialist jobs:
  • Process payments for customers, audit prepared reaffirmation agreements prepared to mail and before electronic filing.
  • Negotiated with debtor's attorney to increase recovery through Reaffirmation Agreements.
  • Negotiate reaffirmation Agreements to regain performing loans.
  • Audit, prep, and file reaffirmation agreements with bankruptcy court for delinquent debt recovery on personal vehicle loans.
  • Prepare and file chapter 13 proof of claim filings and chapter 7 asset reaffirmation agreements with bankruptcy court districts.
  • Maintained Proof of Claim forms and Reaffirmation agreements while managing the coding of accounts impacted by bankruptcy filing.
  • Prepared and updated Proof of Claims and Reaffirmation Agreements Check pacer to update Bankruptcy account on contingent files.
  • Assigned accounts for repossession, maintained relationships with 3rd party vendors and prepared and filed reaffirmation agreements.
  • Prepped and filed mortgage POC's and reaffirmation agreements with bankruptcy court for delinquency resolution.
  • Provide services claims processing, motion for relief processing, reaffirmation agreements, objection agree.
  • Prepared and timely filed proof of claims and reaffirmation agreements for the Bankruptcy Department.
  • Assisted with preparing documents, such as proof of claims and reaffirmation agreements.
  • Completed and filed proof of claims, reaffirmation agreements and relief of stays.
  • Handle Reaffirmation Agreements that require timely completion within 48 hours of receiving.
  • Formulated proof of claims, notice of payment changes and reaffirmation agreements.
  • Prepare reaffirmation agreements, obtain appropriate signatures, and enter with court.
  • Maintained Proof of Claim forms and Reaffirmation agreements.
  • Audit of Vendors on data provided for the process of Reaffirmation agreements and audit on Internal data provided by outsource centers.
  • Processed bankruptcy documentation & debt reaffirmation agreements with low error rate Verified tax & or freight on invoices.
  • Complete inbound and outbound attorney contact where allowed to solicit and negotiate reaffirmation agreements in Chapter 7 bankruptcies.

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3 Reaffirmation Agreements Jobs

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13. Phone Calls

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Here's how Phone Calls is used in Bankruptcy Specialist jobs:
  • Responded to telephone calls regarding bankrupt, foreclosure or litigation accounts.
  • Respond to phone calls and written correspondence received from borrowers, trustees, investors and attorneys during the Bankruptcy process.
  • Initiated follow-up phone calls to applicants and third parties to obtain necessary loan documentation, title and/or collateral information.
  • Handle all bankruptcy related correspondence, phone calls, e-mails and tasks promptly to promptly serve our customers.
  • Responded to correspondence and phone calls to and from borrowers, trustees, investors, and attorneys.
  • Handle all bankruptcy related correspondence, phone calls and task to avoid any customer complaints.
  • Accepted monthly mortgage payments via incoming telephone calls from borrower(s) as needed.
  • Respond to phone calls, written correspondence from all parties involved in the bankruptcy process.
  • Responded to phone calls and written correspondence from attorneys, court-appointed Trustees and Mortgagors.
  • Pursued secured collateral after the bankruptcy discharged via letters and phone calls.
  • Fielded phone calls and provided information on matters directly relating to bankruptcy.
  • Take phone calls from borrowers making mortgage payments.
  • Take phone calls from borrowers regarding various issues.
  • Handled all customer phone calls and emails.
  • Addressed emails and phone calls.
  • Receive and place telephone calls.
  • Provided account information to customers via phone calls and attorney emails Reviewed and managed multiple accounts in active bankruptcies.
  • Receive and make phone calls to customers, courts, attorneys and trustees in regards to bankruptcies
  • Review pending bankruptcy accounts, bankruptcy role-wips, codes, and answer inbound phone calls.
  • Answered phone calls and responded to customers' request in a timely manner.

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14. Special Projects

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Here's how Special Projects is used in Bankruptcy Specialist jobs:
  • Completed special projects as assigned for process improvement.
  • Assisted with reviewing files and working special projects with the closing team for Chapter 7 and 13 files.
  • Work on special projects within the Bankruptcy department on as needed basis for new processes.
  • Completed special projects with management, internal departments, and external clients as needed.
  • Acted as a training lead for special projects, software updates and new hires.
  • Worked on special projects to increase accuracy with bankruptcy case filings.
  • Perform various duties, special projects, and assignments as required.
  • Worked on several special projects including time studies and special audits.
  • Act as point of contact for any escalations or special projects.
  • Selected to spearhead special projects, including a 1098 tax audit.
  • Assigned special projects to assist the department and always successfully delivered.
  • Assisted the bankruptcy manager with any assigned special projects.
  • Assisted the Bankruptcy Supervisor with reports and special projects.
  • Assisted with special projects and other duties as assigned.
  • Performed other duties and special projects as assigned.
  • Worked on special projects (OOP report).
  • Work on special projects assigned by management.
  • Completed special projects as assigned.
  • Handled special projects for managers.
  • Lend support to the shared services division with special projects.

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15. Escrow

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Here's how Escrow is used in Bankruptcy Specialist jobs:
  • Reconciled and interpreted transaction histories, which resolved escrow disputes.
  • Requested escrow analysis as needed.
  • Assist the bankruptcy supervisor with all research, escrow analysis, and conversion activity as needed by the department.
  • Performed escrow analysis on outstanding mortgages and communicated with attorneys and trustees to resolve any issues pertaining to bankruptcies.
  • Provide customer service with resolution to their questions regarding disputes, escrow and concerns with customer service.
  • Resolved Issues with Proof of Claims, Bankruptcy Escrow Analysis, and Agreed Order approval terms.
  • Approve and review projections of escrow and escrow analysis to adjust according to specific account changes.
  • Assisted with questions about escrow from other members in Bankruptcy and others outside of Bankruptcy.
  • Launched holds and issues and monitored their resolution through the cash and escrow teams.
  • Contacted tax authority when needed regarding manual payments debited from customer s escrow account.
  • Advised 30 bankruptcy specialists and managers at two locations regarding resolution of escrow issues.
  • Perform Escrow Analysis to see whether there are any discrepancies on the account.
  • Completed escrow analysis, payments arrangements, and Freddie Mac reports.
  • Required to balance escrow and account for every miscellaneous entry.
  • Utilized and monitored BKCNBC to resolve Escrow issues.
  • Updated client system with Escrow advances information.
  • Asked by upper management to provide onsite training to bankruptcy and escrow analysis specialists and managers in two different states.
  • Balanced payment histories, Provide attorneys with detailed escrow breakdown, pre/post-petition payment histories, and corporate fee breakdown.
  • Ensured delinquent tax information was provided to Escrow to prepare for payment in a timely manner.
  • Received Global Recognition for "escrow remediation project" while meeting challenging deadlines.

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16. LPS

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Here's how LPS is used in Bankruptcy Specialist jobs:
  • Use proprietary loan servicing systems (MSP) and foreclosure tracking system (LPS) to gather and analyze foreclosure processes.
  • Evaluated remediation of findings relating of proof of claims, I-series, Leander processing services (LPS) bankruptcy.
  • Corresponded with attorneys through LPS operating system in response to bankruptcy plan objections, plan validations and hearing results.
  • Referred accounts for relief from stay via LPS focusing on the rate of return on investment for clients.
  • Open CCW routes in order to upload legal correspondence received to LPS for legal review by Chase.
  • Correspond with attorneys concerning corrections to Bankruptcy Plans, Proof of Claims, or LPS system.
  • Managed all incoming mail, and email on a daily basis via Outlook and LPS.
  • Utilize Lender Live and LPS to view loan modification documents when customer requests such information.
  • Communicate with attorneys and internal customers via Lender Processing Services (LPS) Desktop.
  • Maintain relationships with Bankruptcy Attorneys and communicate daily through intercoms and LPS Desktop.
  • Utilized LPS computer database to communicate information on the foreclosure process to clients.
  • Search for preferred attorneys using LPS and SCI for document search.
  • Processed re-affirmation forms through LPS on chapter 7 bankruptcy accounts.
  • Update LPS workstation when BK petition is received.
  • Monitor accounts when on active trials for modification Update LPS with modification steps to insure Motion of Allows are filed.
  • Assist Team Manger by reviewing a MFR disposition report to correct discrepant data between AS400 and LPS.
  • Assign an attorney if needed thru LPS for if needed the objection or protective language.
  • Communicate through Lps to the different department, sending and downloading documents.
  • Get information from the bankruptcy court web site to update data base AS400, Lps.
  • Reviewed bankruptcy case status (chapter 7, 11 & 13 utilizing LPS and Pacer.

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17. POC

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Here's how POC is used in Bankruptcy Specialist jobs:
  • Transitioned into conducting second level review to ensure team member's POC accuracy and consistent with company policies and procedures.
  • Review all figures regarding POC s, agreed/consent orders and motions for relief to be filed with the Bankruptcy Court.
  • Viewed various documents in the AACER system and created files for the attorney to review for discrepancies on POC figures.
  • Collected, compiled and analyzed arrears information and loan documents to ensure accuracy before completing the POC and Plan Review.
  • Follow up to outside parties, as well as internal departments as needed for POC preparation and filing.
  • Prepared and filed proof of claim (POC) upon receipt of debtor's notification of bankruptcy.
  • Review Bankruptcy documents (POC, Plans), and support for outsourcing group in India.
  • Confirm attorney finding, bankruptcy plan, and POC information and figures match systems.
  • Process Supplement 2 and POC form by using different system such as Lending Portal.
  • Assisted attorneys with filing reaffirmations & trustee's with filing POC's.
  • Interact with various departments to obtain needed documentation to complete APOC analysis.
  • Subject matter expert for complex problem POC/APOC claims within default servicing.
  • Provide explanation of any variances or differences to POC amount.
  • Processed APOC for bankruptcy accounts and review financial income.
  • Completed Billing for filing the POC.
  • Educated existing SPOC clients through Ch7 & Ch13 cases.
  • Note each borrowers loan with POC status Note each borrowers loan with POC supplemental status
  • Aided with loan inquires regarding new Wells Fargo bankruptcy policies to complete APOCs.
  • Review Trade Payables & Vendors Proof of Claims (POC) for processing.
  • Verify POC and Bankruptcy plan have been filed thru Aacer and LPS and fees balance.

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18. Loan Modifications

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Here's how Loan Modifications is used in Bankruptcy Specialist jobs:
  • Worked in mortgage collections as a Relationship Manager following up on loan modifications documents are received and completed.
  • Provided necessary updates to callers and reviewed home loan modifications and payment disputes.
  • Order appraisals to make decisions on obtaining necessary approval for loan modifications.
  • Review financial information for loan modifications in accordance with business guidelines.
  • Evaluated and analyzed loan modifications with data issues for accuracy.
  • Assisted homeowners with loan modifications or discuss liquidating options.
  • Provide customers with information required for loan modifications.
  • Analyzed and completed customer loan modifications for bankruptcy.
  • Requested court approvals for permanent loan modifications.
  • Reviewed all documents sent in from the attorneys, and uploaded in the DMM portal for loan modifications processing.
  • Assist customers relating to remedies and enforce workouts, restructures, loan modifications and forbearance agreements.
  • Confirm and advise of the documents needed to assist with loan modifications or payment plans.
  • Assist homeowners with setting up and applying for loan modifications.
  • Checked Caivers and Neighborhood watch for previous Claims and Loan Modifications.
  • Review accounts for deferments, AOTs, and loan modifications.
  • Processed 30 to 40 loans each monthForbearance agreements and Loan modifications

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19. Aacer

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Here's how Aacer is used in Bankruptcy Specialist jobs:
  • Review Payment Change notices in AACER to determine if another or correction PCN is needed to match client's system.
  • Research and correct Chapter 13 bankruptcy loans utilizing BAPS, AACER, LPS, and AS400 data base.
  • Reviewed bankruptcy filings and claims using various proprietary applications including NDC, AACER, and LPS.
  • Reviewed the automated access to court electronic records (AACER) associated with each loan reviewed.
  • Prepare AACER report for Chapter 13 representatives and exception reports using Congo's.
  • Verify critical dates and review AACER court docket for updated case status.
  • Identified releasable loans from bankruptcy in AACER AND PACER.
  • Searched Bankruptcy cases using PACER/AACER data system.
  • Validate Proof of Claims for Chapter 13, 11 & 7 via Lender Processing Services (LPS) Desktop and AACER.
  • Used AACER, iPortal, and DMP to research proofs of claim, bankruptcy plans, motions, and loan modifications.
  • Analyzed entries in AS-400 and AACER (Automated Access to Court Electronic Records) for accuracy and make necessary corrections.
  • Entered docket information from Aacer regarding bankruptcy related to the mortgage accounts.
  • Validate dates and information using ISeries, LPS, AACER and AS400.
  • Prepare AACER report for Chapter 7 representatives and exception reports using Cognos.
  • Use of AS400, LPS, Aacer and Baps.
  • Research court case dockets using Aacer including transfer of claims, statement of intent and .objections, file dates.
  • Use of Knowledge in Aacer (Court system), Outlook, and Excel amongst other software/databases
  • Know how to navigate through Fortracs, Bankruptcy tool, & Aacer.
  • Evaluated bankruptcy cases via AACER, BAPS, LPS and AS400 Processed BK cases concerning PCNs.
  • Audit loans for closing Aacer review for closing requirements Update LPS steps and AS400

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20. MFR

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Here's how MFR is used in Bankruptcy Specialist jobs:
  • Handle response back from attorney's on any necessary needs such as review of affidavits and receipt of MFR's granted.
  • Prepared reports for management detailing status of MFR's, POC's and legal status of bankruptcies.
  • Provided delinquency figures, pay-offs, and reinstatement figures for MFR filings per Local Counsel requests.
  • Referred Motion for Relief (MFR) accounts to Local Counsel after due diligence on accounts.
  • Requested NOD's and MFR's on delinquent files and tracked resulting Agreed and Relief Orders.
  • Generate an MFR referral that contains all pertinent according to the information on the specific loan.
  • Experienced in preparing POC Referrals and MFR Referrals for counsel on all types of loans.
  • Submit MFR to appropriate court or court appointed attorney to legally act for BOA.
  • Managed accounts that are eligible for a MFR (motion for relief).
  • Prepared in-house POC s and denied MFR s on unsecured loans.
  • Prepared MFR form for attorney.
  • Handled lien strips, cram downs, MFR's, Loan Modifications.
  • Locate document images in iPortal, to upload within LPS prior to a POC filing or MFR filing.
  • Prepared pre-referral MFR documentation for in-house counsel and attorneys to use in motion for relief hearings.
  • Review loans to determine motion for relief eligibility; prepare MFR's for attorney's review..
  • Refer MFR and POC referrals via Lenstar and communicate with attorneys for updates.
  • File documents with courts and determine accounts for MFRs.
  • Review accounts for MFR, POC, short sales, deferments and AOTs.
  • Assure that POCs, TOC and MFRs are filed timely and all information is accurate
  • prepared MFR documents for all debters that were defaulted while in bankruptcy.

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21. Affidavits

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Here's how Affidavits is used in Bankruptcy Specialist jobs:
  • Reviewed Affidavits and Declarations prepared by attorney for accuracy in both figures and investors.
  • Prepared and submitted template Affidavits to litigation firms or bankruptcy attorneys.
  • Signed affidavits and declarations for various bankruptcy proceedings.
  • Review court affidavits for complete accuracy of figures
  • Review affidavits and declarations for approval.
  • Prepare payment histories, sworn affidavits or indebtedness, reinstatement figures, payoff figures etc at the attorney's request.
  • Prepared and approved Motion for Reliefs, Affidavits of Default, Notices of Default, and Notices of Termination.
  • Prepare bankruptcy mortgage affidavits and motions for relief from stay for clients such as Wells Fargo and Regions Bank.
  • Examine bankruptcy petitions, forgery affidavits and other pertinent documents to validate and update a consumer's file.
  • Respond timely to local counsel emails regarding documents needed in order to proceed with litigation, prepare Affidavits.
  • Act as subject matter expert (SME) for review and revisions to Bankruptcy affidavits.
  • Reviewed, verified, and executed affidavits required for state required courts and judge.
  • Prepared motions, affidavits, agreed orders conditioning stay and proofs of claim.
  • Research packages to determine proof of claim, agreed orders/affidavits.
  • Filed electronic supplemental forms and Affidavits with court.
  • Prepare and mail Affidavits and Declarations to any/all of the law firms contracted with Chase in which documents have been executed.
  • Review Assignments, Allonges, and Affidavits to ensure the correct Chain of Title and Entity.
  • Complete affidavits of arrearages and forward to attorney as required.
  • Review and corrects Affidavits/Declarations prior to submission to the Court * Complete full loan review on pre-petition and post-petition loans.
  • Completed audits as needed on POCs and affidavits (pre and post filing).

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22. MSP

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Here's how MSP is used in Bankruptcy Specialist jobs:
  • Task completion within Director, Bankruptcy and Foreclosure MSP maintenance, Escrow Exceptions, and ARM change Reports.
  • Reviewed Bankruptcy Setups, Proof of Claims, and Reviewed Payment Change Notices in ALS and MSP.
  • Review bankruptcy filing notifications and updating appropriate fields and workstations on MSP and LPS systems.
  • Utilized the PACER, LPS, and MSP system to verify application for bankruptcy filing.
  • Assisted the Cash Department with processing of trustee and borrower payments within MSP.
  • Utilize MSP, GCC and LPS Desktop servicing platforms to manage bankruptcy processes.
  • Work internal MSP tracking queues and remove files from bankruptcy as necessary.
  • Manage and maintain data integrity in MSP, LPS, and PACER.
  • Update MSP to show the correct due dates and total payment information.
  • Review and update MSP with current bankruptcy information.
  • Record keeping and research was conducted in MSP.
  • Trained extensively on MSP and I-Series Platforms.
  • Updated MSP system with POC's, 341 notices, and MFR file and hearing dates.
  • Use of MSP, Web Direct, NDC and PACER.
  • Review existing bankruptcy cases to determine if a Motion for Relief is still required LPS Desktop/Black Knight, FiServ, MSP experience
  • Managed and maintained data integrity in the MSP, LTS, and Lenstar systems.
  • Developed and wrote VBA macros to automate coding procedures for MSP Attachmate.
  • Monitored bankruptcy tracking via MSP Fidelity, LPS Desktop, and Lenstar Completing Proof of Claims and Motions for Reliefs.
  • Experience with Lenstar, Banko, MSP, and all pertinent systems to facilitate timely responses to attorney inquiries.
  • Verified loan documents for accuracy via LPS, LPM, MSP, and CPI and .Net.

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23. Data Entry

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Here's how Data Entry is used in Bankruptcy Specialist jobs:
  • Assist borrowers with their mortgage account information*Data entry*Email*Processing routes*Documentation
  • Maintained excellent customer service Managed bankruptcy information for credit customers Maintained quality and efficient data entry
  • Designed, recorded and executed macros to automate data entry inputs and further process improvement.
  • Maintained knowledge-base of codes and terminology; performed efficient high-volume data entry
  • Used data entry devices, such as optical scanners, to input data into computers for revision and editing.
  • Supervised 5 employees who worked as data entry clerks, File clerks, and Mail Room department attendants.
  • Processed through data entry 250-bankruptcy notices daily and credit reporting to hold or close debtor accounts.
  • Log files and data entry information and monitor deadlines for claims to be filed.
  • Trained new employees to use computer systems and complete data entry duties.
  • Created spreadsheets, typing, and data entry using a computer terminal.
  • File and maintain security of customers account information, data entry.
  • Conduct data entry of all ACH/Patient financing for the southern region.
  • Utilize CPI system for data entry to service such loans.
  • Processed bankruptcy files, data entry, spread sheets
  • Log files and data entry of sensitive information.
  • Log in files and data entry information.
  • Utilized many different computer programs and data entry systems, as well as dealing directly with the courts and attorneys.
  • Initial data entry once borrower(s) file bankruptcy.

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24. BK

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Here's how BK is used in Bankruptcy Specialist jobs:
  • Advise Cash Department on how to process cash deposits from the BK Cash Database per the Mortgagor's account status.
  • Search PACER for the applicable case, utilizing the client or case information provided by the BK notification.
  • Resolve severely delinquent discharged Bankruptcy (BK) loans by collecting funds to bring account within threshold.
  • Determined BK client payment arrangements for Ch7 & Ch13 lien releases, vehicle surrenders & settlements.
  • Reviewed bankruptcy documents and other documents that are received time and again from BK Attorneys.
  • Monitored and followed up on plan confirmation, dismissal of BK and discharge of debt.
  • Contacted approximately 50-80 customers or attorneys on a daily basis to verify BK status.
  • Manage a portfolio of bankruptcy accounts-Bk setups, bk closings, referrals, etc.
  • Coordinate with BK Attorneys to get the fairest and profitable treatment for our property.
  • Worked various reports to determine if loan should be set-up in BK or removed.
  • General Bankruptcy loan servicing for active BK loans, and loan level maintenance.
  • Monitored BK cases for relief, discharge and termination.
  • Train or mentor new BK colleagues.
  • Worked BKTrakker database software for bankruptcy information.
  • Work close with BK attorney and all vendors to ensure work is completed in a timely manner.
  • United States Manage work load to be in compliance with BK Court orders.
  • Created payment haitories for life of loan and during BK.
  • Open and process BK mail All other duties as assigned
  • Take incoming BK calls from customers or attorney's/vendors Decision incoming BK funds and weekly suspense decisioning
  • Send bankruptcy letters to attorneys for all accounts under bk .Update spreadsheets/ Close accts.

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25. Payment Arrangements

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Here's how Payment Arrangements is used in Bankruptcy Specialist jobs:
  • Negotiated payment arrangements via telephone with delinquent homeowners and executed the necessary paperwork when deadlines became exhausted with no further options.
  • Negotiate with attorney to develop strategy for repayment arrangements with debtor.
  • Contacted customers for intentions on collateral and possible payment arrangements.
  • Assisted customers with payment arrangements to maintain low delinquency.
  • Establish payment arrangements and determine strategies to resolve delinquency.
  • Negotiated and executed payment arrangements to cure delinquencies.
  • Negotiated repayment arrangements with in house attorneys.
  • Telephoned customers if payment arrangements are broken.
  • Negotiated payment arrangements with customers.
  • Worked with credit card customers to make acceptable payment arrangements to resolve and rebuild credit on balances that were past due.
  • Verified notifications of payment arrangements, liens, and wage garnishments with customers Attorney's on past due accounts.
  • Handled negotiations with debtors' counsel over terms of proposed plans, payment arrangements and reaffirmation agreements.
  • Mail out notification to members, skip trace and set up payment arrangements, repossession.
  • Negotiate payment arrangements with customers or trustees, research discrepancies and provide solutions.
  • Negotiate payment arrangements and settlements with debtors, attorneys and third party vendors.
  • Monitor accounts for timely payments, and made payment arrangements.
  • Monitored payment arrangements on accounts paying outside of bankruptcy plan.
  • Make payment arrangements on past due accounts.
  • Negotiated pre/post petition payment arrangements.
  • Assisted with answering incoming/outgoing customer calls Assisted with processing customer loan payments, making payment arrangements Resolved/researched customer issues and complaints

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27. Loan Applications

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Here's how Loan Applications is used in Bankruptcy Specialist jobs:
  • Verified loan applications and supporting documents for accuracy.
  • Reviewed all incoming loan applications.
  • Obtained documentation on loan applications.
  • Verified portfolio updates and researched documents required by counsel such as recorded Deeds of Trust, Notes, and loan applications.
  • Loaded consumer loan applications into the loan processing program.

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29. As400

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Here's how As400 is used in Bankruptcy Specialist jobs:
  • Reference BOA servicing systems (AS400), AACER and National Data Center for current loan history and case information.
  • Monitor file updates using AS400 to review electronic court docket for date changes, asset reports and discharge orders.
  • Document accounts through AS400 system and include the action taken according to the information provided by the customer.
  • Validated, on a case-by-case basis, loan-level transactions within AS400 and LHIS.
  • Reviewed client accounts on AS400 for data discrepancies.
  • Aligned pre and post bankruptcy payments using BAPS and AS400 to verify figures.
  • Update information on AS400 (Iseries) relating to default loans.
  • Researched payment letters with incorrect addresses and corrected in AS400 using the online AACERsystem and iPortal.

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30. Delinquent Accounts

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Here's how Delinquent Accounts is used in Bankruptcy Specialist jobs:
  • Reviewed and applied bankruptcy trustee payments to severely delinquent accounts.
  • Referred delinquent accounts to designated attorneys for appropriate legal action.
  • Researched customer disputes about delinquent accounts and defaulted bankruptcy accounts.
  • Utilize communication and negotiation skills to resolve delinquent accounts.
  • Worked independently to ensure both investor and internal guidelines are met by referring delinquent accounts to appropriate counsel for legal action.
  • Respond to telephone inquiries from debtors and attorneys regarding statement of intent, payments and payment options on delinquent accounts.
  • Correspond with local counsel to get a motion for relief or agreed orders filed with courts on delinquent accounts.
  • Completed monthly file audits to ensure files are moving properly and the proper actions are taken on delinquent accounts.
  • Calculate figures for mortgages and file proof of claims Review trustee ledgers for clients with delinquent accounts.
  • Worked with a combination of banking companies to come up with a solution on delinquent accounts.
  • Drafted reaffirmation agreements to reinstate charged off, slow pay, and delinquent accounts.
  • Managed all litigated cases and five-month delinquent accounts for entire 5/3rd Bankruptcy portfolio.
  • Order appraisals and title searches and recommend foreclosure and repossessions on delinquent accounts.
  • Use negotiating skills to obtain reaffirmation agreements on both current and delinquent accounts.
  • Reduced delinquent accounts by collecting accounts on a timely manner.
  • Resolved 20-30 delinquent accounts a week through counseling.
  • Assigned delinquent accounts to the repossession department.
  • Set up payment arrangements on delinquent accounts.

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31. Underwriting Guidelines

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Here's how Underwriting Guidelines is used in Bankruptcy Specialist jobs:
  • Maintain and implement updated policies including new legislation and/or regulatory requirements according to banking and underwriting guidelines.

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32. External Customers

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Here's how External Customers is used in Bankruptcy Specialist jobs:
  • Handled all rush requested items.PWP Coordinator: Communicated with both internal and external customers and management regarding payment insurance.
  • Provided excellent service to both internal and external customers with exceptional verbal and written communication.
  • Communicate with a high level of quality service with internal/external customers.
  • Handled escalated bankruptcy calls from internal and external customers.
  • Managed communications including large volume of inbound internal and external customers' calls and responded to verbal and written attorney inquiries.
  • Review account documentation for relevance and action, then work with internal and external customers to resolve any given problem.
  • Communicated regularly with internal and external customers to address problems, concerns and strategies to resolve ongoing issue.
  • Provide prompt, professional and courteous service and assistance to all internal and external customers.
  • Work with internal and external customers to come to a resolution of any given problems.
  • Work with internal and external customers to resolve any given problem or issue.
  • Research via telephone with internal and external customers.
  • Provide support for internal and external customers.
  • Work with internal and external customers.
  • Researched and resolved payment history discrepancies with internal and external customers in a professional manner while meeting deadlines.
  • Utilized effective communication skills to respond to telephone calls and written requests from internal and external customers (i.e.

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33. Vendorscape

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Here's how Vendorscape is used in Bankruptcy Specialist jobs:
  • Keep workloads up to date in Black Knight and VendorScape.
  • Used Vendorscape as well as other systems to keep track of active case files and pending bankruptcy actions.
  • Help with updating other clients when needed in NewTrak, Lenstar, VendorScape and by email.
  • Utilized LPS, Vendorscape and Case Management System computer systems to open and process bankruptcy referrals
  • Upload documents using Vendorscape, confirming the security of home and auto loans.
  • Load all accounts into XAM, MLS and Vendorscape databases.
  • Entered referrals into various client systems, i.e., Compass, Vendorscape, Clarifire, LPS and ADR.
  • Work out of Phoenix, LPS, Inforuptcy, PACER, Vendorscape and Clarifire.

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34. Ensure Accuracy

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Here's how Ensure Accuracy is used in Bankruptcy Specialist jobs:
  • Reviewed accounts monthly to ensure accuracy including any chapter conversions, dismissals, discharges and terminations.
  • Review and code legal document to ensure accuracy and authenticity prior to executing documents.
  • Perform extensive research on files including verifying legal documents to ensure accuracy.
  • Perform daily quality audits to ensure accuracy of less experienced department associates.
  • Reconcile accounts to ensure accuracy.
  • Analyze documents to ensure accuracy.
  • Research court records, ensure accuracy of data, promptly resolve issues and requests and supervise daily work processes.
  • Performed audits on Proof of Claims to ensure accuracy and all local and federal bankruptcy laws are followed.
  • Review all documents from counsel to ensure accuracy before filing with the Bankruptcy court.
  • Review paper work from dealerships to ensure accuracy and send correction notice to dealers.
  • Analyzed BATMAN tool to ensure accuracy for inventor compliance.
  • Review bankruptcy reports to ensure accuracy.
  • Examine and audit client mortgage systems to ensure accuracy and data integrity for debtor credits, refunds and arrearages.
  • Reviewed Agreed Orders uploaded by the attorneys to ensure accuracy and setting up MSP with the agreedorder terms.
  • Complete daily and weekly bankruptcy reports to ensure accuracy and provide solutions.

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35. FHA

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Here's how FHA is used in Bankruptcy Specialist jobs:
  • Manage a Bankruptcy Portfolio consisting of Fannie Mae, Freddie Mac, FHA, HELOC, Second Mortgages and Charge-Off loans.
  • Reviewed and approved loan stipulations which provided financing options on FHA, VA, Conventional and 2nd Liens to clients.
  • Submit monthly status reports to FNMA, GNMA and FHLMC investors, and to VA, FHA and conventional loans.
  • Managed an FHA portfolio of bankruptcy loans according to investor, state, government agency and bankruptcy code.
  • Trained associates and piloted projects such as FHA Waterfall, SLA, WACA, and Rural Housing.
  • Provided review or QA for defaulted FHA / Non FHA files for approved Home Retention efforts.
  • Worked on projects for FHA loans and closing codes and met the deadlines.
  • Administered FHA mortgage loan case files through all phases of the bankruptcy process.
  • Initiated loss mitigation options under FHA and VA government guidelines.
  • Reviewed FHA claims for accuracy and compliance with FHA guidelines.
  • Examine claims for accuracy and compliance for FHA HUD reimbursements.
  • Respond to FHA HUD investor audits loan balancing.
  • Reviewed Conventional, FHA/VA, REFI loans.
  • Stayed up-to-date on all FHA, VA, USDA, PMI, RESPA and FNMA/FHLMC servicing requirements and revisions.
  • Experienced working with FHA, VA, Fannie Mae, and Freddie Mac loan products.
  • File government claims FHA, MI claims, FNMA 571 processing.
  • Process and prepare for closing retail and home mortgage loans (conventional and government, purchase and refinance (FHA).
  • Researched mortgage payments, payoffs, and reconciliations Reviewed all property photographs for damages and ordered FHA appraisals
  • Monitored compliance with FHA, VA, FNMA, FHLMC and servicer guidelines.
  • Verified BIDS for FHA/FNMA/N.A/FHLMC loan.

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36. Freddie Mac

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Here's how Freddie Mac is used in Bankruptcy Specialist jobs:
  • Provide reinstatement and payoff quotes; order BPO's for Freddie Mac loans.

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37. Fannie MAE

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Here's how Fannie MAE is used in Bankruptcy Specialist jobs:
  • Research and resolution of varied processes including payment changes, payoffs and loan set ups for Fannie Mae loans.
  • Formulated and calculated month-end foreclosure reconciliations for Fannie Mae, Freddie Mac and the Veterans Administration.
  • Manage Freddie Mac, Fannie Mae, and Equity Line of Credit accounts.
  • Reviewed all loans in accordance to HUD, Fannie Mae compliance and regulatory rules
  • Approved/denied attorney fees based on the Fannie Mae / Freddie Mae guidelines.
  • Monitor Fannie Mae loans in Bankruptcy in all 50 states.
  • Managed Fannie Mae and Freddie Mac portfolio.
  • Change loan templates to reflect Fannie Mae, Freddie Mac, USDA, ALT Mod loan types on a daily basis.
  • Managed HELOC, Freddie Mac and Fannie Mae loans.
  • Up dated reports for FREDDIE MAC and FANNIE MAE.
  • Created bankruptcy guidelines in accordance with Fannie Mae and Freddie Mac for startup loan servicing company.
  • De-escalate stressed borrowers while attending to the prime directives as set by Fannie Mae.
  • Monitor bankruptcy timelines in accordance with Freddie Mac and Fannie Mae guidelines.

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38. NDC

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Here's how NDC is used in Bankruptcy Specialist jobs:
  • Process and file a response to a Final notice to deem current (FNDC) from the Trustee.
  • Monitor of the NDC for Trustee payments.
  • Cleared LPS NDC queue from 300+ backed up queries to 0 daily under 2 months of joining project.
  • Utilized websites such as AACER, NDC, iClear to collect information to facilitate completion of audits and QC as assigned.
  • Utilize client systems such as Newtrak/LPS, AS400, LHIS, NDC and BAPS.

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39. Full Compliance

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Here's how Full Compliance is used in Bankruptcy Specialist jobs:
  • Negotiated suitable loss mitigation alternatives arrangements with increasingly delinquent mortgage customers in full compliance with all state and federal laws.
  • Review all files to ensure full compliance with investor and bank guidelines as well as Federal bankruptcy regulations.
  • Ensured accounts were handled in full compliance with applicable Bankruptcy rules and company guidelines.
  • Ensured full compliance with the bankruptcy laws and regulations.
  • Ensured full compliance with bankruptcy regulations.
  • Make sure that the current bankruptcy case accounts comply with established industry laws Ensures full compliance with loan bankruptcy regulations.

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40. Ensure Compliance

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Here's how Ensure Compliance is used in Bankruptcy Specialist jobs:
  • Work closely with government investors to ensure compliance
  • Identified bankruptcy correspondence to ensure compliance.
  • Monitor the repossession of vehicles from bankrupt debtors in various states to ensure compliance with both federal and state laws.
  • Monitored each Bankruptcy case in an efficient and timely manner to ensure compliance with the Federal Bankruptcy Law.
  • Reviewed daily reports of new bankruptcy filings and ordered loan reviews to ensure compliance with Fair Lending Act.
  • Monitored Chapter 11 and 13 plans of reorganization and cure payments to ensure compliance with current bankruptcy laws.
  • Utilize existing reports and other performance tracking mechanisms to reinforce and ensure compliance with key performance metrics.
  • Managed documentation from investors, underwriting and agencies to ensure compliance with in Federal Bankruptcy Laws.
  • Monitored a high profile portfolio of active bankruptcy accounts to ensure compliance with Bankruptcy Law.
  • Reviewed and verified customer data to ensure compliance with Service Members Civil Relief Act.
  • Audited mortgage loans in active bankruptcy proceedings to ensure compliance with applicable federal laws.
  • Worked closely with various department internally to ensure compliance and guideline are being met.
  • Worked directly with court personnel to ensure compliance with Bankruptcy Code.
  • Managed case activity to ensure compliance and completion of critical deadlines.
  • Audited loans on a daily basis to ensure compliance and accuracy.
  • Audited Bankruptcy accounts to ensure compliance with federal bankruptcy laws.
  • Processed bankruptcy accounts to ensure compliance with Bankruptcy Law.
  • Reviewed quality of workflow through the bankruptcy department to ensure compliance with client's requirements, and to resolve problem accounts.
  • work collaboratively with bankruptcy court clerks and trustees to ensure compliance with bankruptcy code and rules.
  • Managed performance and activity reports to ensure compliance with standards and timelines.

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41. Customer Accounts

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Here's how Customer Accounts is used in Bankruptcy Specialist jobs:
  • Communicate professionally with trustees to receive pertinent information about customer accounts certifying that all information is precise.
  • Verified that delinquency amounts were valid by reviewing customer accounts prior to repossession or foreclosure actions.
  • Monitor customer accounts throughout several programs to document information and ensure accuracy within all systems.
  • Reviewed card member generated correspondence and investigated fraud complaints on customer accounts.
  • Managed and researched customer accounts with team members in multiple computer programs
  • Recorded departments vacation time Updated customer accounts with Bankruptcy information.
  • Filed Proof of Claims, reviewed automobile insurance claims, and applied of monthly payment or insurance claims to customer accounts.
  • Handle all escalation calls from team members regarding customer complaints for resolution and research of customer accounts.
  • Researched & canceled customer accounts for bankruptcy which listed company as creditor.
  • Identified and shut down bankrupt customer accounts, both residential and commercial.
  • Verified accuracy of customer accounts before the end of the bankruptcy plan.
  • Researched customer accounts at the request of our Collection Department.
  • Updated customer accounts and information on a daily basis.
  • Handled customer accounts which had been placed in bankruptcy.
  • Maintained customer accounts and other projects as needed.
  • Applied payments and credited customer accounts.
  • Updated financial debt to customer accounts.
  • Researched Bankruptcies Heavy data entry for customer accounts which was entered into Bankruptcy systems
  • Researched legal documents to locate customer accounts References are available
  • Review customer accounts to ensure qualifications are met for repo review.

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42. Citi

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Here's how Citi is used in Bankruptcy Specialist jobs:
  • Review bankruptcy plans for feasibility and negotiate with debtors attorneys to protect CitiFinancial's interest.
  • Approved additional fees incurred by Local Counsel for CitiMortgage account representation.
  • Ensured that CitiFinancial was adequately protected in the Bankruptcy Plan.
  • Monitored an average of 100 home mortgage bankruptcy cases on behalf of Citigroup while they went through the courts.
  • Managed work list to ensure proper follow up on bankrupt accounts within compliance of bankruptcy and CitiMortgage procedures.
  • Maintain CitiFinancial's best interest with revenue by assisting with recovery efforts by sending delinquent letters to attorney.
  • Reviewed bankruptcy accounts to ensure the CitiFinancial Auto was receiving payments during a customer's bankruptcy.
  • Instructed teams from CitiFinancial Auto and CitiFinancial Bankruptcy Phone Team on the settlement process.
  • Ensured bankruptcy accounts were in compliance with CITI policies and guidelines.
  • Managed 8 offshore agents with CitiFinancial processes.
  • Relay information between trustee, bankruptcy attorneys, and Citimortgage bankruptcy counselor and attorney.
  • Explain Citi policy and procedures and escalate any unresolved issue to supervisor.
  • Trained new employees on procedural techniques, current bankruptcy law and Citi policy.
  • Draft reaffirmation agreements to ensure Citi's interest in newly filed bankruptcy cases.
  • Update DRI & Citilink to correspond with claims filed and audit findings.
  • Request fees to be waived according to local and Citi business rules
  • Provided Customer Service for all Citi clients.
  • Process bankruptcy cases for mortgages within citi bank
  • Maintained and Monitored Bankruptcy Portfolio Answered customer phone calls utilizing Citi Mortgage Policy and Procedures.
  • Conducted audit on bankruptcy cases, to esure complice with state and Citi policies.

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43. Fnma

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Here's how Fnma is used in Bankruptcy Specialist jobs:
  • Researched and reported FNMA and FHLMC loans in foreclosure or bankruptcy, ensuring adherence to federal and state guidelines.
  • Processed FNMA & FHLMC home mortgage loans that were in chapter 7 and chapter 13 bankruptcies.
  • Perform several other responsibilities as needed, including FHA, FNMA & Freddie Mac report.
  • Governed FNMA and FHLMC loan portfolios as well as processing write-offs on discharged loans.
  • Processed 571 claims to claim non-court approved fees to FNMA using Invoice Management.
  • Write procedures for processing FNMA bankruptcies.
  • Process all FNMA bankrupt loans.
  • Attained knowledge of FNMA, FMLA, FHA, VA loans.
  • Maintain current updates in Financial Freedom's proprietary tracking systems, FNMA'S eBoutique and HUD'S STORM.

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44. Necessary Documents

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Here's how Necessary Documents is used in Bankruptcy Specialist jobs:
  • Mail necessary documents to customers' attorneys regarding bankruptcy matters.
  • Adhere to deadlines for timely filing of necessary documents to guarantee the collateral interest is listed, with the bankruptcy court.
  • Make sure all necessary documents are attached to the reaffirmations to ensure RBS legal rights to pursue future defaults.
  • Monitored bankruptcies, negotiated with debtor's attorneys, and filed all necessary documents in each bankruptcy case
  • Verified that all necessary documents are present in each file and suspend for any missing documents.
  • Gather and image necessary documents needed for home loan modifications from clients and attorneys.
  • Prepare necessary documents and follow up with the execution and recording of them.
  • Attended bankruptcy court to file necessary documents to protect the banks interests.
  • Utilize d the Electronic Case File System/PACER on a dailybasis to monitor cases and file necessary documents.
  • Uploaded all necessary documents to Vendor scape and ICMP.

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45. Sharepoint

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Here's how Sharepoint is used in Bankruptcy Specialist jobs:
  • Maintain accuracy on pending requests within SharePoint that may not be valid through the Duplicate, Fallout and Exceptions Reporting.
  • Managed multitude of loans through my daily report and SharePoint to ensure loans were validated correctly and on time.
  • Entered quality assurance findings in SharePoint database for claim s associate to review.
  • Utilized Microsoft SharePoint as a tracker for each loan number.
  • Created and Manage a SharePoint Site for our Team.
  • Worked with programs such as Excel, MSP, AACER, Black Knight, ICMP, and SharePoint.
  • Mortgage software expertise includes: BAPS, AACER, IPortal, LPS, and SharePoint.
  • Use of Infosource, MSP, SharePoint, NDC, and PACER.
  • Utilize various systems simultaneously such as LPS, AS400, Aacer, Sharepoint, iPortal.

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46. Outbound Calls

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Here's how Outbound Calls is used in Bankruptcy Specialist jobs:
  • Job Description: Make outbound calls to Wells Fargo customers who hold liens on properties but are non-bankruptcy filers.
  • Managed inbound and outbound calls, processed mortgage payments discussed payment arrangements and balance payoffs with the borrowers.
  • Handled large volume of inbound calls and outbound calls to customers and attorney's offices.
  • Placed outbound calls to attorney offices, about their client's intentions regarding their vehicle.
  • Managed customer service issues on inbound/outbound calls and written inquires over 70 a day.
  • Handle inbound/outbound calls as it relates to bankruptcy ensuring compliance to the bankruptcy code.
  • Place outbound calls to inquire about possibly redeeming security on the loan.
  • Answered inbound calls and also made outbound calls.
  • Provide customer service for inbound and outbound calls.
  • Received inbound and outbound calls daily.
  • Handled Inbound and Outbound calls * Coordinates testing activities with team and other QA Analysts.
  • Processed accounts in bankruptcy Managed ~80-90 inbound/outbound calls per day Assisted with petitions, discharges, dismissals, and other bankruptcy correspondence

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47. Respa

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Here's how Respa is used in Bankruptcy Specialist jobs:
  • Determine when attorney expertise is needed following department and RESPA Guidelines
  • Played key role in determining when attorney action, advice, or interpretation is needed while following department and RESPA guidelines.
  • Handle escalated issues for the bankruptcy department regarding abandoned properties, RESPA violations, and legal challenges regarding lien validity.
  • Complied with all RESPA guidelines and reviewed documents, such as the HUD-1 and the GFE.
  • Handled process of new filings and close out of bankruptcies following the department and RESPA guidelines.
  • Determine when or if attorney action is needed while following department and RESPA guidelines.
  • Evaluate RESPA related issues, balance payment histories and trustee ledgers.
  • Provided information to attorney's to comply with RESPA related issues.
  • Adhered to RESPA guidelines and achieved FCC standards for dispute resolution.
  • Responded to mortgagor's written inquiries according to RESPA guidelines.
  • Assisted with payment histories, by using Trustee websites completing payments research,serviced transfer audits and RESPA request.
  • Validated the accuracy bank information such as financials, Trustee ledgers and loan documents using OSHA RESPA guidelines.

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48. Financial Loss

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low Demand
Here's how Financial Loss is used in Bankruptcy Specialist jobs:
  • Take all necessary actions to alleviate legal liability and financial loss to both the company and to the company's investors.
  • Make sound business decisions based upon bankruptcy law, property valuation and customer intent to minimize financial loss to the company.
  • Reconciled fees and costs for remediation projects to ensure remediation was done correctly with no additional financial loss to Wells Fargo.
  • Handled accounts who had filed for bankruptcy, researched all legal liability and financial loss to the company.
  • Mitigate the banks' financial loss by providing a systematic method to decrease charge off bankrupt accounts.
  • Position has direct impact to mitigating risk and financial losses.
  • Strived to alleviate legal liability and financial loss of both the business and to its investor.

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49. Queue Management

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low Demand
Here's how Queue Management is used in Bankruptcy Specialist jobs:
  • Manage bankruptcy portfolios of Chapter 11, 12, & 13 through bankruptcy processes and queue management.
  • Completed a bankruptcy portfolio through bankruptcy processes and queue management on a daily basis.
  • Maintain and monitor a bankruptcy portfolio of 500+ mortgage accounts through queue management.
  • Case management of bankruptcy portfolio through bankruptcy processes and queue management.
  • Managed a bankruptcy portfolio through bankruptcy processes and queue management.
  • Provide Reports used to support queue management.
  • Facilitated process resolutions with vendors, contributing to positive reputation of department Streamlined queue management allowing time to help team members.

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50. Company Standards

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low Demand

Bankruptcy Specialist Jobs

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20 Most Common Skills For A Bankruptcy Specialist

Bankruptcy

38.7%

Debtors

6.7%

Foreclosure

5.6%

Loss Mitigation

5.1%

Counsel

4.8%

Customer Service

3.7%

Loan Portfolio

3.6%

Pacer

3.3%

Payment Histories

3.1%

Court Hearings

3.0%

Legal Documents

2.7%

Reaffirmation Agreements

2.7%

Phone Calls

2.5%

Special Projects

2.4%

Escrow

2.3%

LPS

2.3%

POC

2.2%

Loan Modifications

1.8%

Aacer

1.7%

MFR

1.6%
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Typical Skill-Sets Required For A Bankruptcy Specialist

Rank Skill
1 Bankruptcy 31.1%
2 Debtors 5.4%
3 Foreclosure 4.5%
4 Loss Mitigation 4.1%
5 Counsel 3.9%
6 Customer Service 3.0%
7 Loan Portfolio 2.9%
8 Pacer 2.7%
9 Payment Histories 2.5%
10 Court Hearings 2.4%
11 Legal Documents 2.2%
12 Reaffirmation Agreements 2.2%
13 Phone Calls 2.0%
14 Special Projects 1.9%
15 Escrow 1.9%
16 LPS 1.8%
17 POC 1.8%
18 Loan Modifications 1.5%
19 Aacer 1.4%
20 MFR 1.3%
21 Affidavits 1.3%
22 MSP 1.2%
23 Data Entry 1.1%
24 BK 1.0%
25 Payment Arrangements 1.0%
26 Legal Action 0.8%
27 Loan Applications 0.8%
28 Legal Risks 0.8%
29 As400 0.7%
30 Delinquent Accounts 0.7%
31 Underwriting Guidelines 0.7%
32 External Customers 0.6%
33 Vendorscape 0.6%
34 Ensure Accuracy 0.6%
35 FHA 0.6%
36 Freddie Mac 0.6%
37 Fannie MAE 0.5%
38 NDC 0.5%
39 Full Compliance 0.5%
40 Ensure Compliance 0.5%
41 Customer Accounts 0.5%
42 Citi 0.4%
43 Fnma 0.4%
44 Necessary Documents 0.4%
45 Sharepoint 0.4%
46 Outbound Calls 0.4%
47 Respa 0.4%
48 Financial Loss 0.4%
49 Queue Management 0.4%
50 Company Standards 0.4%
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9,317 Bankruptcy Specialist Jobs

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