BankUnited jobs - 537 jobs

SUMMARY: Reports to Managing Sr Credit Executive Officer and works directly with Credit Products Managers (CPM) and/or Credit Product Officers (CPO), as well as Line of Business partners, to ensure safety and soundness of the bank's lending activities within assigned lending units. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. * Exercises prudent credit judgment through individual loan authority assigned by Credit Risk Management Committee, as approved by the Board of Directors. * Assists Commercial Lending Officers and CPOs in structuring and approving credit requests within assigned lending units. * Helps to ensure safe and sound lending practices through ongoing monitoring of the commercial loan portfolio within assigned lending units and observance of market trends that may impact credit quality. Works closely with senior managers of the assigned lending units and the lending officers/portfolio managers of those units to identify and mitigate risks in those portfolios. * Participates in deal discussion meetings and exercises individually assigned authorities in each setting. * Evaluates and approves or declines policy exceptions and modifications to existing loans, within individual loan authority. * Participates as a non-voting member of various credit risk oversight committees of the Bank which administer the commercial loan portfolio. * Participates in outside calling efforts with both prospects and customers. * Together with the Managing Senior Credit Officer, participates in the updating of credit policy and procedures of the Bank by providing guidance and input on proposed changes, seeking consensus on the changes and participating in the communication of and training on any approved changes to commercial lending units, senior management and credit risk oversight committees. * Participates in credit related projects as assigned by the Managing Senior Credit Officer or Executive Credit Officer * Other responsibilities as assigned by the Managing Senior Credit Officer or Executive Credit Officer * Travel to support other regions of the state is required. The estimate is 10% to 20% of the time will be spent travelling, but this may vary significantly from time to time. * Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). * Adheres to Bank policies and procedures and completes required training. * Identifies and reports suspicious activity. EDUCATION Bachelor's Degree in business related field, or other acceptable alternative field required EXPERIENCE * 10+ Years of direct commercial lending experience in a diverse lending setting required * 4-6 Years of supervisory authority either in a commercial line lending environment or staff lending/credit unit required KNOWLEDGE, SKILLS AND ABILITIES * Must have strong accounting/financial analysis skills developed through formal college undergraduate courses or through acceptable alternative means such as AIB. Must have extensive knowledge or commercial lending practices and regulatory rules. * Must have demonstrated good credit judgment in previous work experience. * Must have extensive knowledge of loan documentation and enforcement. * Incumbent must be detailed oriented, demonstrate strong written an verbal communication skills. ADDITIONAL INFORMATION * Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore

A leading financial services firm in Miami is looking for a Private Banker to develop and manage client relationships and create tailored wealth management strategies. Candidates should have over 15 years of experience in the financial sector, strong knowledge of investment and credit products, and relevant licensing. This role offers a salary range of $200,000 to $500,000 plus comprehensive employee benefits including medical coverage and paid time off. #J-18808-Ljbffr

Main Office-Memphis 165 Madison Ave Memphis, TN 38103, USA The Senior Deposit Product Manager sets the strategic direction for the deposit portfolio for consumer and small business. This leader drives comprehensive market analysis and business case development to inform product strategy, obtains and acts upon the voice of our clients, establishes the product roadmap, and guides end-to-end development of capabilities and enhancements. Full ownership of product performance is expected, including financials/P&L, risk and compliance, client experience, operational readiness, and reporting. Essential Duties and Responsibilities Define the strategy, goals, and OKRs for the deposit portfolio across consumer and small business, optimizing growth, profitability, mix, and cost of funds in alignment with enterprise priorities and risk appetite. Conduct market analysis and develop business cases for new products, features, fee structures and enhancements by establishing a multi-year roadmap informed by the voice of our clients, competitive dynamics, and regulatory changes. Design and optimize end-to-end journeys with Marketing, Distribution, and Digital to improve conversion and engagement. Lead competitive benchmarking to assess product and pricing competitiveness. Develop and deliver executive dashboards and management reporting; analyze product trends and recommend actions. Recommend enhancements, consolidation, or rationalization of existing products based on client feedback, performance profitability, and competitive positioning. Stay current on regulations affecting deposit products while ensuring strong controls, testing, and issue management across the product lifecycle while coordinating required changes with Compliance, Legal, and Operations. Lead development and revisions to marketing materials, training content, internal and external communications, and product documentation. Performs all other duties as assigned. Qualifications Bachelor's degree required; advanced degree (e.g., MBA) preferred or equivalent combination of education and experience. 5-8+ years of experience in deposit product management/strategy, pricing, or related roles within banking; 2+ years of people leadership. Strong analytical skills; proficiency with Excel and data visualization tools (e.g., Tableau/Power BI); SQL experience is a plus. Excellent communication, executive presence, and influence skills; ability to present to senior leadership and align diverse stakeholders. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** . Benefits Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

LOCATION: Orlando SoDo/Altamonte Springs SUMMARY: Manages assigned branches (1- 3) by performing the following duties personally or through direct reports. Reinforces behaviors through coaching and modeling of expected sales and service behaviors, customer service standards, operational integrity, and actual branch performance. Meets or exceeds individual and branch sales goals. Approximately 70% of time is spent in business acquisition mode. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Ensures the branch meets and exceeds established sales and revenue goals and credit quality standards through personal production and activity management, while minimizing expenses. Creates vision of the activities of a Branch, involving full responsibility and accountability for budget, personnel and goal-achievement. Meets and exceeds personal production goals for credit, deposit, and fee income categories and ensures that assigned branches meet or exceed assigned production goals. Develops plans for the expansion and management of business and consumer account relationships within a branch. Delivers business plan growth and income objectives. Manages, coaches and supports branch employees on developing, managing and growing profitable customer relationships to support these efforts. Identifies customers with additional profit potential and develop action plans to expand these relationships. Maintains an understanding of all current financial products, policies, procedures and regulations. Ensures overall compliance and operational risk controls in accordance with bank and/or regulatory standards and policies. Adheres to all current policies, procedures, and audit requirements. Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure. Develops programs and reward systems to increase morale, develop employees, etc. in order to assist in reducing turnover. Develops new business and expand existing business through business and consumer customer contact meetings. Develops collaborative partnerships with other business lines within the bank. Represents the Bank in the community in manner which maintains and expands friendly relationships with individuals, business persons, civic organizations, service clubs, etc. Encourages subordinates to participate as well. Reports respective involvement to the Bank's CRA Officer on a periodic basis. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. SUPERVISORY RESPONSIBILITIES Supervises function, projects or services and/or one or more employees, as applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION Bachelor's Degree preferred And EXPERIENCE 5+ years related management/supervisory and/or sales experience required An approved combination of education and industry related experience equivalent to the aforementioned requirements CERTIFICATES, LICENSES, REGISTRATIONS DL NUMBER - Driver License, Valid and in State required ** Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.** ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: The Sr. Business Banker is primarily responsible for the overall success and revenue growth of their assigned book of business and sales territory, with a focus on new client acquisition. This is an outside sales position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Originates and grows a portfolio of business (credit and depository) relationships to achieve stated individual goals. Develops and manages relationships with business owners and other decision makers by learning about the operation, growth factors and challenges the business faces. Retain and achieve revenue growth of the existing book of business by providing continuous financial advice and maintaining profitable relationships through securing suitable credit, deposit, and treasury products. Demonstrates proficiency in initiating the client credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective clients. Possesses proficient knowledge of BankUnited credit policy, as well as credit and non-credit products the organization offers to prospective and existing clients. Achieves client and prospective client calling objectives. Utilizes bank contact management system to retain prospective client names and records, as well as standard bank templates (such as term sheet template). Attends and actively participates in regularly scheduled division meetings and on-going training. Collaborates with internal business partners to ensure full "cross-sale" penetration of client relationship. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or equivalent experience required EXPERIENCE 10 years related banking sales experience and credit training required An equivalent combination of education and experience required Strong outside sales/cold calling experience required Must live within the market of the available position CERTIFICATES, LICENSES, REGISTRATIONS Notary License preferred ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities. Role and Responsibilities Work as an analyst with our Prelude analyst to implement these Waystar products for all components/tasks of the project including system decisions, design, system build in Epic and testing with Epic/Waystar. Work with the Prelude and Project team to leverage the build and mapping in Epic/Experian for the Waystar implementation and assisting in the development of End User training/training material. Candidate will also provide guidance for the Prelude team to optimize the maintenance for future insurance data/data mapping. Minimum Qualification Expertise and certification in Epic Prelude and RTE are required. Experience with implementing Waystar's RTE, RTA and Coverage Insurance Verification products is highly preferred along with experience changing to Waystar's products from the comparable Experian products.

SUMMARY: The CRA Data Analyst will assist in the execution of the Bank's Compliance Program, with an emphasis on Community Reinvestment Act (CRA) data collection, analysis, and reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Extracts CRA-related data from multiple bank data sources, including lending, deposit, and investment systems. Uses specialized software (RiskExec and Kadince) to organize and manage large datasets. Maintains CRA-related data in an automated compliance database system and uses the system to produce multi-dimensional (time series and geographical) tables and graphs in support of CRA performance and CRA public file data. Creates and maintains clear and effective reports, spreadsheets, dashboards, and data visualizations for internal committees, senior management, and regulators using Excel, Tableau, Power BI, and/or PowerPoint. Assists with compilation of CRA-related data requests in support of external regulatory exams, internal audits and requests from supporting business partners. Performs ongoing analysis of CRA activity against targeted goals and identifies potential performance gaps. Provides recommendations for areas of improvement related to lending and investments within low- and moderate-income communities. Assists the CRA Officer with the development of the annual CRA Plan by analyzing CRA performance to generate appropriate goals. In addition, performs necessary updates to reporting spreadsheets to capture new assigned goals and/or assessment areas affecting the exam scope period. Performs annual peer bank data assessment for CRA reporting. Identifies best practices and industry trends. Works with the Bank's CRA Officer, Fair Lending Officer, and applicable project management teams in support of project work to implement new and/or revised federal regulations. Creates and maintains data governance documentation for all reporting produced, including but not limited to, documented procedures/workflows. Ensures the integrity of all reports by performing any necessary reconciliation of data. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION College degree, preferably in management information systems (MIS) or related field of study required EXPERIENCE 1-2 years in an analytics role with a financial institution or regulator 1-2 years of regulatory compliance experience; preferably in CRA KNOWLEDGE, SKILLS AND ABILITIES Strong quantitative and technical skills. Advanced Microsoft Excel and PowerPoint skills required. Familiarity with database management systems and reporting tools (Power BI, OBIEE, RiskExec, Kadince or similar) preferred. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Operational efficiency + Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. + Process deposits, withdrawals, transfers and loan payment transactions for customers. + Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). + Assist in daily balancing and processing of ATM(s), including the processing of all entries. + Assist in the verification of deposits in the night and lobby depository. + Assist with the dual control vault responsibilities. + Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Client experience + Deliver excellent client experiences consistently and promptly resolve client issues effectively. + Ensure an excellent overall client experience by assisting clients with select service needs. + Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service + Identify cross selling opportunities and refer clients/prospects to the appropriate team. + Promote bank products and services to further enhance client relationships. Compliance and risk management + Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. + Perform all other job-related duties as assigned **SUPERVISORY RESPONSIBILITIES** + No supervisory responsibilities **QUALIFICATIONS** + To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted. + High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience. **COMPUTER AND OFFICE EQUIPMENT SKILLS** + Microsoft Office Suite + In addition, 10-key calculator; coin counter **CERTIFICATES, LICENSES, REGISTRATIONS** (Ex: CPA, Series 6 or 7 license, etc) + Not necessary While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **Hours** : + Monday - Friday + 8:00 AM - 5:00 PM **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter (************************************ LinkedIn (*************************************************** Instagram (****************************************** YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

SUMMARY: The Payments Ops Analyst I uses prior banking experience to perform daily functions in a remote work environment. This position will be responsible for functions that include ACH, Wire and RTP Processing functions ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Responsible for performing assigned functions in a remote work environment. Processes entries and may perform input/maintenance to support assigned functions and to correct errors. Ensures that all functions are delivered to both internal/external customers with optimal efficiency and excellent customer service. Ensures all applicable reports are reconciled daily and unresolved differences are brought to the attention of the management team and researched within the specified time frames in accordance with bank standards and regulatory requirements. Accurate and timely input into the Daily Function Log, Flash Reports and Capacity Model time sheets. Contributes to the team's success by meeting established Service Level Agreements. Assists branch and business line employees with questions and/or procedural issues. Recommend revisions to department procedures to comply with business, regulatory and process improvement changes. Advises management of deviations from standard operating procedures and makes recommendations for corrective action to remediate issues. Attends scheduled meetings, provides input and communicates key information. Assists with training of other employees as assigned by management. Cross-trained on other department functions and may perform those functions in a back-up role for limited periods. Contributor in departmental and bank-wide projects for business improvement and cost reduction or avoidance. Builds cohesive relationships within Operations, Retail Branch Network, Customer Care Center, Treasury Management, BSA, Compliance, Accounting, Information Technology, Project Management and other key internal departments. Supports the Deposit Operations Strategic Business Plan by achieving assigned goals. Performs additional responsibilities as assigned or required by management. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or equivalent work experience required EXPERIENCE 5 - 7 years job experience in Deposit Operations at a Retail or Commercial Bank and/or combination of job experience and proven ability to perform high level ACH/Wire functions required KNOWLEDGE, SKILLS AND ABILITIES Proven tactical skills, excellent interpersonal skills and demonstrated problem-solving ability. Effective communications skills are critical requirement of this position. Knowledge of internal systems and organization policies and procedures preferred. Demonstrated ability to champion and support operational efforts. Ability to effectively collaborate with others and accept challenging assignments Applicant must be willing to work the as needed 10pm to 7pm EST or 12 noon to 9pm EST shift as needed ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

The Portfolio Management Team Lead: Specialized position leads and manages an existing team of Portfolio Managers and Credit Analysts for the Transportation & Logistics industry vertical. The candidate will provide direct management to a team of Portfolio Managers and Credit Analysts and work closely with business line partners and relationship managers to manage and grow the specialized industry loan portfolio. They must have a demonstrated ability to effectively contribute to the loan structuring, underwriting, origination, and portfolio management responsibilities for the loan portfolio. Candidates who have previous managerial experience, the ability to coach and develop talent, and possess a deep understanding of credit analysis and risk management are preferred. The candidate must work well in a team-focused setting and is comfortable balancing competing priorities in a deadline driven environment. Key Responsibilities Include * Leads talent acquisition, onboarding, and new hire training for Portfolio Managers and Credit Analysts. * Establishes regular performance management routines for direct reports, setting goals and providing support to achieve progress towards goal. * Develops the skills of direct reports by providing training, feedback, and coaching at the group and individual level. * Completes regular monitoring of portfolio management reports, keeping LOB leader apprised of portfolio management metrics and performance. * Leads commercial portfolio management meetings, including Asset Quality Meetings. * Monitors workflow and capacity across the team, making adjustments to ensure production deadlines and portfolio management standards are met. Portfolio Management Responsibilities Include: * Leads the analysis, underwriting, origination, and portfolio management of loans. * Utilizes loan structuring, risk identification, and risk mitigation skills. * Understands and applies the Bank's risk grading methodology, approach and credit appetite across the portfolio. * Manages complex relationships with ability to understand cash flow and repayment sources. * Partners with Relationship Managers to call on current or potential clients; understands and identifies needs for commercial products and services; develops lending proposals; identifies cross-sell opportunities. * Maintains oversight of post-approval due diligence requirements and commercial loan documentation preparation. * Maintains satisfactory portfolio management metrics, ensuring credit quality and portfolio servicing are maintained in an acceptable manner. Qualifications Include * Minimum 6 years of corporate or commercial underwriting and portfolio management experience. * Bachelor's degree in business, finance or related field required. * Ability to read, analyze and interpret financial reports and legal documents; performs complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals. * Ability to understand and communicate information and ideas in a clear manner, both orally and in writing with senior executives, business unit management and staff, state and federal regulators and officials, significant business partners, commercial lending prospects, and clients. * Very strong credit, analytical, organizational, and communication skills. * Manage and coach a team with varying degree of skillsets and backgrounds. * Ability to become the expert leader in regulatory matters and bank commercial loan policy. * Strong computer skills required with the following programs: Word, Outlook, PowerPoint, and highly proficient skills with Excel. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

SUMMARY: An Audit Associate is responsible for completing tasks assigned by supervisory personnel. As a core member of the audit team, the Audit Associate develops an understanding of basic business processes and builds technical skills in general risk areas. The Audit Associate spends a majority of time conducting interviews, compiling and analyzing data, and documenting findings. Through interaction with audit customers and audit team personnel, the Audit Associate develops professional relationships that contribute to exceptional client service. The successful Audit Associate learns effective time and task management, takes ownership of assignments and accepts responsibility for team results. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. * Perform operational, financial, compliance, or information technology audits. * Review and evaluate the effectiveness of internal controls. * Review and evaluate compliance with corporate policies, procedures, and plans. * Prepare work papers to adequately document audit work performed and to support conclusions reached. * Apply control concepts and assess the exposures resulting from ineffective or missing control practices. * Identify, and clearly define, audit issues and root causes, recommend improved internal controls and business processes and ensure that corrective action plans are developed and implemented. * Apply analytical skills and knowledge of current auditing developments and standards to formulate appropriate solutions to problems. * Assist Senior Auditors in execution of audit assignments and review activities. * Support external auditors as assigned. * Perform special projects and analyses of company operations as requested by management. * Maintain or acquire sufficient knowledge of authoritative and regulatory pronouncements on accounting, auditing, banking regulations, or other fields as required to complete audit assignments. * Performs all other job related functions as assigned. * Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). * Adheres to Bank policies and procedures and completes required training. * Identifies and reports suspicious activity. EDUCATION Bachelor's Degree in Accounting, Business Administration, IS/IT, or related field required EXPERIENCE * 1-3 Years of related experience required CERTIFICATES, LICENSES, REGISTRATIONS * In process of obtaining CIA, CPA, or CISA or other relevant certification required KNOWLEDGE, SKILLS AND ABILITIES * Working knowledge of MS Word, Excel, Visio and PowerPoint; ACL & MS Access a plus. * Professional Competence and Industry Knowledge * Seeks to understand expectations of them on the project and takes steps to deliver on expectations. * Demonstrates a strong work ethic and takes initiative in solving problems and presenting solutions. * Seeks additional work when assigned work is complete. * Understands basic business processes and related risks, as well as other technical areas. * Comprehends the reasons for the tasks to be performed. * Learns IAD policies and methodologies. * Takes responsibility for the development of own skills. * Sets annual personal and professional goals and measures progress toward them. * Builds and maintains a habit of continuous learning. * Learns effective time management. * Analyzes specific feedback on performance and acts upon it. * Takes responsibility for personal training by attendance and active participation in training meetings. * Works toward obtaining appropriate professional or technical certifications. * Customer Focus * Understands engagement protocol and expectations, and interacts appropriately with audit customer personnel. * Responds to customer requests in a timely manner. * Audit customer values contributions to engagement. * Develops written communication skills to ensure audience understanding. * Uses listening skills to build rapport and good working relationships with audit customers. * Teamwork and Leadership * Cooperates with and values the efforts of other team members. * Models appropriate behavior to contribute to an effective team environment. * Interacts with others in a manner demonstrating knowledge of personnel policies and appropriate professional demeanor. * Facilitates teamwork by contributing to team effort, sharing responsibility for team results, and exhibiting a positive attitude. * Understands expectations on the engagement team. * Sets individual goals and prioritizes workload. * Drives for Quality and Results * Develops good basis business skills and appropriate industry knowledge. * Seeks opportunities to be creative and innovative. * Learns about the audit customer's business processes. * Understands how to identify and evaluate control effectiveness. * Develops basic interviewing techniques that enable primary risk identification. * Utilizes 95% of time on assurance and advisory engagements. ADDITIONAL INFORMATION * Candidates residing in locations within BankUnited's footprint may be given preference. Candidates residing in locations within BankUnited's footprint may be given preference.

Provide assistance to Relationship Managers Key Responsibilities Include * Provide Lending Support to Relationship Managers * Review and Fund Loans * Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues * Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. * Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services * Authorize payment and fees of commercial client overdrafts * Approve and process commercial client's withdrawals on lines of credit * Communicate with clients, attorney's, insurance companies, title companies, and various other professionals * Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC * Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision * Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents * Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision * Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients * Open new accounts and ensure all required documentation is obtained from the client * Process wire requests for clients. * Performs all other duties as assigned Qualifications Include * High school diploma or GED and 5+ years of experience or equivalent combination of education and experience * Microsoft Office suite About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

SUMMARY: This position serves as the business leader responsible for developing and delivering the company's security education and awareness program with the purpose of creating an enterprise security positive culture where expected security behavior is embedded into normal behavior and where all relevant individuals make effective risk-based decisions and protect critical and sensitive information and systems. This role will be responsible for liaising with other experts and vendors to execute communication and training in support of security education and awareness. In this role, the individual must have passion for and experience with information security, and is capable of generating creative ideas that evangelize the criticality of information security in fun and engaging ways. This role will drive programs that increase visibility and understanding around information security best practices that reduce risk to our company. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Establish and maintain a comprehensive Information Security Education and Awareness strategy and program that targets employees' behavior to become more security conscious and aligns with emerging CISO needs. Leadership and oversight of the Security Education and Awareness Program, including risk identification, content development, program road map and collaboration with teams across IT / IS to leverage the right communication mediums, training and education, and speaking engagements. Asset top human risk to our company and the employee behaviors that need to change to mitigate those risks. Create and manage Information Security Education and Awareness training programs for employees and contractors making sure the security programs comply with applicable regulations and policies, to minimize risk and mitigate / resolve audit findings. Actively partner with other business areas, e.g. Compliance, Fraud, HR to drive the right messages under a shared security-focused campaign and brand to enhance education and awareness activities. Collaborate with the CISO organization (Access & Identity, Cyber Threat Unit, and Risk Management) to enhance Information Security Education and Awareness training activities. Effectively measure and regularly report on the effectiveness of security education and awareness programs and delivery methods. Develop, collect, analyze metrics for education and awareness campaigns in terms of reach, impact, and change in behavior to determine effectiveness and influence strategy/direction. Determine the frequency of cybersecurity related education and awareness activities to achieve the greatest impact. Support cybersecurity education and awareness efforts across the employee population including executives. Develop targeted communications to stakeholders on identified cybersecurity related topics as needed. Conduct analysis and research of cybersecurity capabilities that improve the education and awareness programs and expand security messaging. Lead, develop, and execute cybersecurity related education and awareness activities leveraging a variety of teaching and delivery methods Provide support and security-related information as needed to business unit stakeholders. Promote and communicate information security education and awareness within the organization. Perform additional duties, as assigned. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree required in Information Security Management or equivalent work experience required EXPERIENCE 3 - 5 Years of Information Technology or Information Security experience required Prior experience within a financial institution preferred Experience authoring information security policies, standards, and guidelines required Prior experience working with regulations in the area of FFIEC, GLBA, SOX, and FDICIA preferred CERTIFICATES, LICENSES, REGISTRATIONS CISSP Certified Information Systems Security Professional preferred Certified Information Security Manager (CISM) preferred CISSA or related certifications preferred KNOWLEDGE, SKILLS AND ABILITIES Must be committed to incorporating security into all decisions and daily job responsibilities Strong interpersonal skills and professionalism to foster collaboration, increased education and awareness and promote a cybersecurity savvy workforce. Requires good analytical skills with experience creating a security education and awareness strategy and implementing the program to carry out the strategy. Strong knowledge of core Information Security concepts related to Governance, Risk & Compliance. Broad knowledge IS policies, standards and guidelines. Broad understanding of best practice control frameworks and regulatory requirements such as GLBA and ISO 27001/2 Demonstrated understanding of internal security controls. Effectively collaborates with leaders at multiple levels across disciplines. Good business acumen, ability to understand the potential impact of non-compliance on the business. Solid management, leadership and mentoring skills. Possess strong writing, verbal communication and presentation skills. Ability to perform multiple projects simultaneously. Working knowledge of Adobe Creative software (Fireworks, InDesign, Photoshop, Illustrator, After Effects, Audition) Working knowledge of Microsoft Word, Excel, PowerPoint, Publisher and Visio. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore

Hybrid opportunity in Miami Lakes, FL. SUMMARY: A Junior Investment Analyst has knowledge in evaluating financial and investment information within the Finance Department. The role involves assisting the Sr. Accountant Investment Analyst with the compilation of financial information and responsibility for the preparation of various reports, preparation of journal entries, reconciliation of accounts, as well as performing analysis of financial data related to the Bank's bond portfolio. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. * Prepare daily, monthly and quarterly journal entries. * Prepare reconciliations of the Bank's investments to the general ledger. * Perform daily investment accounting operations. * Prepare financial reports, analyses, work papers or schedules relating primarily to the Bank's investments. * Assist with interpretation of cash flow assumptions, payment streams, yields etc. for complex bond structures. * Assist with analytical review of performance of large complex bond portfolio considering prepayment speeds, vectors, etc. * Work with Sr. Accountant Investment Analyst on application of prospective vs. retrospective accounting and its impact on accounting results. * Participate in investment projects as assigned. * Assist with preparation of one or more financial statement disclosures and related disclosure checklists for the Bank's investments. * Independently stay current with respect to applicable investment rules, accounting standards and banking regulations. * Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). * Adheres to Bank policies and procedures and completes required training. * Identifies and reports suspicious activity. EDUCATION Bachelor's or Master's Degree in Business Administration, Accounting or Finance. EXPERIENCE * Exposure to investment security accounting and/or operations. KNOWLEDGE, SKILLS AND ABILITIES * High proficiency in Excel, emphasis on discounted cash flows, IRR and NPV calculations, etc. * Strong numeric skills. * Excellent quantitative and qualitative analytical skills. * Must be able to work independently with limited supervision. * Must be proficient with investment analysis software applications, Excel and Word. ADDITIONAL INFORMATION * Candidates residing in locations within BankUnited's footprint may be given preference. Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: The Cloud Infrastructure Engineer II will be part of a team that manages the provisioning, monitoring, recovery, and updating of cloud infrastructure (inclusive of the automation of these functions). The individual in this position must be someone whom is a fast learner, a self-starter, loves to solve problems, and keen to automate operational processes. The individual should have the desire to continually improve the Bank's cloud infrastructure design and provide a secure and highly available computing platform. In addition, the Cloud Infrastructure Engineer will configure and maintain existing infrastructure components, implement upgrades, and utilize management tools to monitor & report on the reliability of the environment. The role will also be responsible for finding opportunities to improve the Bank's architecture using cloud and cloud-native technologies. The Cloud Infrastructure Engineer II role will help team junior members ramp-up on cloud technology as well as embrace and adopt new technology ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Assist in the day-to-day operations of managing the Bank's Cloud Infrastructure Services including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, capacity planning, availability management, disaster recovery and routine update of services Performs Capacity Analysis of applications/platforms Supports multiple systems or applications of medium to highly complex (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility Produce and maintain documentation to support solutions that have been developed/deployed to aid in the support of the solution Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validating ongoing solutions supportability Design and maintain production monitoring tools, troubleshoot performance and stability issues Create and maintain automated monitoring and reporting of cloud infrastructure health, performance and cost control Monitor cloud infrastructure to identify areas of improvement, reliability, cost savings, etc. Develop/change SOP/Knowledge Article review for any new Feature launch or other significant change that may impact support documentation Configuration management, review, and governance of Cloud resources, identity and access management (IAM), etc. Actively troubleshooting any issues that arise during testing and production, catching and solving issues before launch Disaster recovery planning and testing Back-up and recovery of cloud-hosted systems Troubleshooting and providing technical support service Provides Level 2 production support Participate in routine on-call rotations Ensuring and facilitating knowledge sharing within the department Maintain current knowledge of cloud trends & developments Contribute to the development of cloud standards, best practices and organizational cloud capability Research and drive adoption of cloud-native technologies Problem Management: Performs Post-Incident Reviews of all Major Incidents and determining Action Items required to avoid similar issues/minimize downtime for future Incidents Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION College degree or equivalent management/work experience (At least 4 years), which includes practical experience in Information Technology and IT Security Experience with cloud-based enterprise infrastructure architecture and/or operations required EXPERIENCE 3+ years experience - supporting, monitoring, implementing cloud solutions 2+ years experience -- Experience in designing application platforms (eg web, client/server, COM+, etc) 1+ years experience -- Experience with access federation and identity management (SSO, AZAD) Experience supporting automation teams using tools such as Terraform, Ansible, Jenkins, Python 3+ years experience -- supporting and improving infrastructure experience: Monitoring, DNS, DHCP, Backups, and Disaster Recovery Experience with and knowledge of RedHat Enterprise Linux platform CERTIFICATES, LICENSES, REGISTRATIONS Associate level Cloud Certification or equivalent preferred KNOWLEDGE, SKILLS AND ABILITIES Strong understanding of cloud technology, particularly AWS technologies like EC2,S3, ALB/NLB, DRS, SSM,SG, etc Understanding of and experience with the five pillars of a well-architected frameworks Ability to interface with cloud services and tools from an infrastructure as code perspective Awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Sound knowledge of information security/governance controls Work within the construct of a platform product team, to understand the technical requirements of our product teams to deliver creative solutions which meet or exceed those needs Strong troubleshooting and analytical skills Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace Strong communication and collaboration skills Ability to work independently Self-motivated Ability to set own goals and manage towards them Ability to effectively mentor team members/direct reports Strong written and oral communication skills Strong customer service skills ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: Manages the design and development of training programs and curriculum for various business partners in the Bank. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Collects input to identify training or development needs, goals, gaps and requirements. Consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Researches and analyzes data to identify key skill gaps and create strategies to address them. Develops curricula supporting defined competency models or skill frameworks. Recommends training and development systems. Participates in the selection of third-party training providers and oversees third-party relationships. Establishes metrics used to evaluate training effectiveness. Identiies data collection tools, data sources, benchmarks, and performance targets. Analyzes outcomes to determine ROI and recommend changes. Ensures that project goals are met and adhere to approved budgets. Creates competency models. Performs LMS administration functions such as curriculum setup, course assignment, and course tracking. Manages project timelines, resources and deliverables using accepted project management tools and methodologies. Develops solutions for a wide scope of content, including both technical skills and soft skills. 25% -- 50% travel required. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or equivalent work experience required And EXPERIENCE 5 years of experience in the learning and development field required Financial industry experience preferred ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: This position has primary responsibility for the build out, update and execution of the Company's Technology Risk Program for the first Line of Defense (1LOD). Individuals in this position provide risk expertise and assistance to make sure technology assets are suitably protected, receiving oversight and direction from the 2LOD IT Risk team. The incumbent will work with key technology stakeholders to facilitate technology risk analysis, assist with the identification and build-out of suitable controls so residual risk is within the Bank's Risk Appetite. This position will also support testing of technology controls, technology risk assessments, key risk indicators reporting, and technology projects as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Identifies and assess technology risks across processes, applications, and infrastructure. Conduct risk assessments and maintain accurate risk documentation (e.g., risk registers, RCSA). Collaborates with technology teams to design and implement effective controls based on industry-recognized frameworks such as NIST CSF, NIST SP 800-53, and RMF. Perform control testing and review IT control effectiveness, supporting remediation of gaps. Serves as the primary liaison between IT (1LoD) and audit teams (Internal, External, SOX). Coordinate evidence collection, facilitate audit requests, and support issue owners in timely remediation. Track and report on open audit issues until closure. Analyzes and report results of control testing, risk assessments, and technology-related metrics (KPIs and KRIs). Present findings and recommendations to 1LoD and 2LoD management. Ensures adherence to internal policies and applicable regulations. Review and validate technology-related data transfers to external parties, ensuring secure and compliant processes. Promotes risk awareness across IT teams and act as a trusted advisor for technology risk-related decisions. Provide guidance and training on IT risk and control practices. Supports development and maintenance of IT risk policies, standards, and procedures. Apply frameworks such as NIST CSF and other best practices to strengthen IT governance. Partners with IT process owners, 2LoD, and other stakeholders to ensure timely implementation of controls and remediation actions. Provides support for the External Data Transfer process by tracking, reviewing, and validating data sent outside the Bank to ensure secure transmission and facilitate the timely closure of each request. Partners with IT Process Owners to identify continuous improvement opportunities with emphasis on risk mitigation. Explores application of AI in role to automate tasks or improve user experience. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree in cybersecurity, computer science, or related field, or equivalent work experience required. EXPERIENCE 4-6 years of progressive experience in IT risk management, IT Audit, or cybersecurity and technology controls, with a strong background in risk assessments, regulatory compliance, and governance frameworks CERTIFICATES, LICENSES, REGISTRATIONS Certifications in technology, security, and auditing, such as CISSP, CCSP, CISA, or CRISC, are a plus preferred KNOWLEDGE, SKILLS AND ABILITIES In-depth knowledge of risk management and technology controls frameworks and standards, such as NIST, CIS, PCI-DSS (High) Strong understanding of IT infrastructure, cloud security, and data protection practices (High) Knowledge of regulatory and compliance frameworks relevant to the financial industry (Medium) Strong analytical and problem-solving skills (High) Excellent communication and interpersonal skills (High) Ability to work independently and as part of a team (High) Ability to perform role with minimal supervision. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore

The Private Client Relationship Manager will provide business depository, treasury management, and business lending solutions to those organizations. In addition, you are responsible for advising high net worth individuals on building, preserving, and managing their wealth. You will utilize our financial planning strategy to advise prospects on all aspects of their balance sheet to generate new client acquisition. You will be part of a local team and supported by a platform that has the resources, specialists, and intellectual capital to help you advise clients on achieving their desired goals. ESSENTIAL DUTIES AND RESPONSIBILITIES * Bring in new relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience * Generate business results and acquire new assets, both from new client acquisition * Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs * Partner with internal specialists to provide interdisciplinary expertise to clients when needed * Connect your clients across all lines of business * Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach * Strictly adhere to all risk and control policies, regulatory guidelines and security measures * Performs all other duties as assigned. QUALIFICATIONS * Ten plus years of work experience in Private Banking or Financial Services * Bachelor's Degree required * Proven sales success and strong business acumen * Strong community presence with an established network * Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts * Focuses on the client experience and works tirelessly on the client's behalf PREFERRED QUALIFICATIONS * Proactive, takes initiative, and uses critical thinking to solve problems * Dynamic and credible professional who communicates with clarity and has exceptional presentation skills * Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Sales and service + Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. + Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. + Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. + Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. + Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. + Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience + Research and resolve problems and respond to client inquiries on account status. + Deliver excellent client experiences consistently and promptly resolve client issues effectively. + Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management + Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency + Assist banking center associates with all aspects of daily operations as needed, including audit controls. + Assist banking center management with "on the job training" of new associates. + Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job-related duties as assigned **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. + High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **Hours** : + Monday - Friday + 8:00 AM - 5:00 PM / opening at least twice a week at 7:45 AM **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.