BankUnited jobs in Miami Lakes, FL - 158 jobs

Hybrid opportunity in Miami Lakes, FL. SUMMARY: A Junior Investment Analyst has knowledge in evaluating financial and investment information within the Finance Department. The role involves assisting the Sr. Accountant Investment Analyst with the compilation of financial information and responsibility for the preparation of various reports, preparation of journal entries, reconciliation of accounts, as well as performing analysis of financial data related to the Bank's bond portfolio. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Prepare daily, monthly and quarterly journal entries. Prepare reconciliations of the Bank's investments to the general ledger. Perform daily investment accounting operations. Prepare financial reports, analyses, work papers or schedules relating primarily to the Bank's investments. Assist with interpretation of cash flow assumptions, payment streams, yields etc. for complex bond structures. Assist with analytical review of performance of large complex bond portfolio considering prepayment speeds, vectors, etc. Work with Sr. Accountant Investment Analyst on application of prospective vs. retrospective accounting and its impact on accounting results. Participate in investment projects as assigned. Assist with preparation of one or more financial statement disclosures and related disclosure checklists for the Bank's investments. Independently stay current with respect to applicable investment rules, accounting standards and banking regulations. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's or Master's Degree in Business Administration, Accounting or Finance. EXPERIENCE Exposure to investment security accounting and/or operations. KNOWLEDGE, SKILLS AND ABILITIES High proficiency in Excel, emphasis on discounted cash flows, IRR and NPV calculations, etc. Strong numeric skills. Excellent quantitative and qualitative analytical skills. Must be able to work independently with limited supervision. Must be proficient with investment analysis software applications, Excel and Word. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

A leading financial services firm in Miami is looking for a Private Banker to develop and manage client relationships and create tailored wealth management strategies. Candidates should have over 15 years of experience in the financial sector, strong knowledge of investment and credit products, and relevant licensing. This role offers a salary range of $200,000 to $500,000 plus comprehensive employee benefits including medical coverage and paid time off. #J-18808-Ljbffr

The Portfolio Manager assists in the assessment of risk and management of the Bank's loan portfolio by providing analytical and credit oversight and is responsible for the annual review, renewal, loan covenant compliance reviews and financial collection process within assigned loan portfolio. Partners with Relationship Managers to grow and develop a high quality and profitable loan portfolio. Key Responsibilities Include: Evaluates pertinent information to determine risk rating and whether a prospect and/or existing credit is an acceptable risk; identifies credit risk trends at the customer and portfolio level; notifies manager of risk changes. Partners with Relationship Managers to: Meet with current and prospective clients to understand the specific customer requirements and needs. Collect appropriate financial data and information to ensure an accurate risk assessment and thorough underwriting. Answer client questions; ensure all data is accurate for loan underwriting. Analyses global cash flow for commercial and individual prospects, borrowers and guarantors to identify financial condition, profitability, repayment ability, operating trends, financial support of credit and other various financial indicators. Prepares all required financial spreads, Credit Presentation Sheets, Narrative, Relationship Summary, and Loan Pricing Model and prepares packages for approval on all new and existing credits. Assist in the pricing and structure of new loans and renewals. Coordinates closing and booking events. Monitors industry trends and analyze specific industry trend data to identify potential areas of risk. Ensures a 120 day renewal letter is sent to the customer identifying the key financial information needed in advance to process the renewal request; completes loan covenant compliance and annual loan reviews and review findings. Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s). Performs all other duties as assigned Qualifications Include: Bachelor (4-year college) degree at least 10 years of experience or equivalent combination of education and experience About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** . Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. Essential Duties and Responsibilities Open new accounts and ensure complete, accurate documentation is obtained from clients Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements Image and index all deposit and client documentation to ensure proper recordkeeping Perform account maintenance, including adding/removing signers and updating client records Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients Perform other duties and responsibilities as assigned Supervisory Responsibilities No supervisory responsibilities Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or GED and 5+ years of experience or equivalent combination of education and experience Microsoft Office suite About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, or Miami, FL The DocuSign Business Analyst supports the DocuSign Product Owner in enhancing, implementing, and supporting DocuSign solutions across the bank. This role acts as a liaison between line of business partners, technology teams, vendors, and management to elicit requirements and deliver solutions that improve the client and associate experience. Key Responsibilities: * Collaborate with the Product Owner to define and prioritize business requirements for strategic projects, product enhancements, and production support related to DocuSign. * Elicit, document, and validate business and functional requirements by engaging stakeholders and translating business needs into detailed specifications. * Develop user stories and acceptance criteria and participate in Agile ceremonies, including daily standups, sprint planning, and retrospectives. * Coordinate with Quality Assurance to plan and support testing of DocuSign implementations, enhancements, and issue resolution. * Work with the Product Owner and vendor partners to monitor product enhancements, evaluate software releases, and address support cases. * Identify and document process improvement opportunities, and assess potential solutions for fit with both business and technology needs. * Participate in deployment, testing, and implementation of DocuSign releases, monitoring for successful delivery and adoption. * Manage and triage support tickets, analyze issues, and drive resolution in partnership with technical teams and vendors. * Provide training and support to DocuSign users, assisting with adoption and ongoing improvement efforts. Qualifications * Bachelor's degree in Business, Information Technology, or related field preferred. * Experience as a Business Analyst or similar role, ideally with exposure to DocuSign or comparable digital workflow platforms. * Strong communication skills, with experience in facilitating meetings and documenting requirements. * Understanding of Agile methodologies and experience with user story writing. * Ability to build relationships across business functions, technology teams, and vendor partners. * Strong organizational skills and attention to detail. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

SUMMARY: BankUnited is seeking an experienced Automation Developer who can support our growing AI, ML, and automation processes. This role would implement processes ideal for automation with an emphasis on reducing repetitive tasks, increasing accuracy, and speeding up processes. In addition, they will be responsible for certain RPA Production Support issues that arise. We expect this role to be comfortable with Automation Monitoring and modern RPA development practices. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Production Support for time sensitive automations. Responsible for monitoring automations, timely and effective troubleshooting. Maintain line of sight into repetitive issues and reconfigure code as needed to bring down number of incidents in production. Design, develop, and test automation workflows using UIPath. Must be comfortable integrating automations with APIs and other solutions. Collaborate with development team members to ensure proper implementation and integration of the solutions. Support discovery and engineering of technical requirements working in close collaboration with the product owner and business users Work closely with the Software Architect, Business Analyst, Developers and other technical team members, government stakeholders, and subject matter experts in developing solutions on the UiPath platform Analyze business problems, design technology solutions to these problems and manage the solution through the full life cycle Ability to Design & Develop UiPath solutions and create reusable components, frameworks, and libraries Works in collaboration with projects teams to develop, test, Integrate, implement, and support solutions using RPA platforms Be knowledgeable and able to execute in agile development environment Experience with databases and SQL for data extraction and manipulation. Work independently or under general supervision Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree Technology, Business, mathematics, computer science, information systems, or other related discipline from an accredited college, university, or academic institution in the United States required EXPERIENCE 1-3 Years Experience with UiPath required 2-3 Years Experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS, Net preferred CERTIFICATES, LICENSES, REGISTRATIONS UiPath RPA Developer Certification is a preferred KNOWLEDGE, SKILLS AND ABILITIES UiPath Certified Professional Automation Developer Professional certification preferred Must have a keen inclination towards learning automation tools such as UIPath and Mulesoft. Must have a programming background and knowledge of basic data analytics ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: Manages assigned branches (1- 3) by performing the following duties personally or through direct reports. Reinforces behaviors through coaching and modeling of expected sales and service behaviors, customer service standards, operational integrity, and actual branch performance. Meets or exceeds individual and branch sales goals. Approximately 70% of time is spent in business acquisition mode. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Ensures the branch meets and exceeds established sales and revenue goals and credit quality standards through personal production and activity management, while minimizing expenses. Creates vision of the activities of a Branch, involving full responsibility and accountability for budget, personnel and goal-achievement. Meets and exceeds personal production goals for credit, deposit, and fee income categories and ensures that assigned branches meet or exceed assigned production goals. Develops plans for the expansion and management of business and consumer account relationships within a branch. Delivers business plan growth and income objectives. Manages, coaches and supports branch employees on developing, managing and growing profitable customer relationships to support these efforts. Identifies customers with additional profit potential and develop action plans to expand these relationships. Maintains an understanding of all current financial products, policies, procedures and regulations. Ensures overall compliance and operational risk controls in accordance with bank and/or regulatory standards and policies. Adheres to all current policies, procedures, and audit requirements. Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure. Develops programs and reward systems to increase morale, develop employees, etc. in order to assist in reducing turnover. Develops new business and expand existing business through business and consumer customer contact meetings. Develops collaborative partnerships with other business lines within the bank. Represents the Bank in the community in manner which maintains and expands friendly relationships with individuals, business persons, civic organizations, service clubs, etc. Encourages subordinates to participate as well. Reports respective involvement to the Bank's CRA Officer on a periodic basis. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. SUPERVISORY RESPONSIBILITIES Supervises function, projects or services and/or one or more employees, as applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION Bachelor's Degree preferred And EXPERIENCE 5+ years related management/supervisory and/or sales experience required An approved combination of education and industry related experience equivalent to the aforementioned requirements CERTIFICATES, LICENSES, REGISTRATIONS DL NUMBER - Driver License, Valid and in State required Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

SUMMARY: The Director of Technology Architecture & Engineering will be responsible for overseeing the development and ongoing curation of the Bank's overall Cloud and Physical Infrastructure Technology roadmap. In so doing the Director of Technology Architecture & Engineering will manage across multiple architecture teams (infrastructure, network, identity/security, and data services) who will be responsible for the planning and build-out of new services and technologies within the Bank's technology estate. The role will be expected to drive the development of re-usable design patterns in order to facilitate the adoption of new cloud and infrastructure services (in partnership with the Enterprise Architecture team). All while keeping smart automation, infrastructure as code, and self-service enablement top of mind and in constant practice. The Director of Technology Architecture & Engineering is a technology leadership position that is both forward looking to project future technology trends, threats, and opportunities in alignment with the organization's goals, as well as evangelical to drive adoption of new technologies through education and self-service automation enablement. In doing so this leadership position will entail cross business (From C-level to department end users) and IT team collaboration (Enterprise Architecture, Information Security, etc.). Furthermore, the position will also be responsible for providing guidance and mentorship to the leadership and architecture teams who will report directly to. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Provide architectural guidance and leadership on all cloud and physical infrastructure-based technology systems Develop and curate the overall Enterprise Cloud Strategy and ensure ongoing adherence to Ownership of the Cloud Architecture, Network Architecture, and IAM Architecture Roadmaps Drive repeatable architectural design patterns that focus on security, operational excellence, and optimization of performance & cost efficiency Foster and expand the adoption of IaC across the various architecture and engineering teams Foster self-service technology enablement through smart automation and transparent security and governance guardrails Supplement and partner with the Enterprise Architecture (EA) team in maturing the EA program and ensuring technology alignment with the organizational goals Maintain current knowledge of technology trends & developments and act as an advisor to the Bank in reference to its technology strategies Coordinate with IT and cross-department product teams to ensure awareness regarding the Banks's technology usage and ongoing/future initiatives Contribute to the development of cloud standards, best practices and organizational cloud capability. Research and drive adoption of cloud-native technologies. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. SUPERVISORY RESPONSIBILITIES Supervises function, projects or services and/or one or more employees, as applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION College degree or equivalent management/work experience (At least 10 years), which includes practical experience in Information Technology and IT Security EXPERIENCE Minimum 4 years' experience with cloud-based enterprise infrastructure architecture and/or operations required 7+ years experience -- Vendor management and contract negotiation 7+ years experience -- Experience in designing applications (eg web, client/server, COM+, etc) 3+ years experience -- Experience with access federation and identity management 3+ years experience -- Experience with access federation and identity management Experience with cloud services and tools integration 7+ years experience -- Broad project and system development lifecycle (SDLC) experience -- with an emphasis in enterprise environments 7+ years experience -- Experienced producing multi-tiered, load-balanced, redundant infrastructure architectures KNOWLEDGE, SKILLS AND ABILITIES Ability to build relationships between the customers (product teams and otherwise) and the team members Strong understanding of cloud technology Strong understanding of network design and architecture Strong understanding of network design and architecture Strong working knowledge of Enterprise networking (both datacenter and cloud/multi-cloud) Knowledge of information security/governance controls Knowledge of IaC (Infrastructure as Code) design patterns and platforms Understanding of common data technologies (e.g. backup/restoration, replication/mirroring) Ability to work independently Self-motivated Ability to set own goals and manage towards them Good client presentation skills Ability to effectively manage & mentor team members/direct reports Strong written and oral communication skills Strong customer service skills ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: We are seeking an Artificial Intelligence/Machine Leaning (AI/ML) Solutions Engineer specialized in both AI & ML technologies and data engineering to join our data analytics team at BankUnited. In this role, you will design, develop, and deploy end-to-end AI & ML solutions that enhance our financial services, improve customer experiences, and optimize internal operations. This position offers an exciting opportunity to leverage your expertise in AI technologies and data engineering to transform our banking operations. You will be responsible for building comprehensive solutions from data pipeline development to AI/ML model deployment, addressing complex financial services challenges while working in a collaborative environment with cross-functional teams. As an ideal candidate, you will combine technical expertise in AI/ML with strong data engineering skills on AWS to build resilient, adaptable systems that can evolve with rapidly changing technologies. Success in this role requires practical implementation experience across the entire AI solution lifecycle - from data preparation and infrastructure design to model development and deployment - all within a regulated banking environment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Designs and implements generative AI applications for financial use cases, including document analysis, conversational interfaces, and predictive models Develops and maintains machine learning pipelines using AWS SageMaker or similar cloud platforms Designs and implements data pipelines to support AI/ML workflows on AWS Develops ETL processes to prepare data for machine learning models Collaborates with stakeholders to identify opportunities for AI implementation and innovation Evaluates, fine-tune, and deploys large language models for financial services applications Performs comprehensive model risk assessments and develop mitigation strategies Designs and implements model benchmarking frameworks to evaluate performance, bias, and robustness Documents model limitations and establish monitoring systems for early risk detection Works with compliance teams to ensure AI systems meet regulatory requirements for model risk management Ensures AI systems comply with banking regulations and ethical standards Stays current with rapid advancements in AI technologies and methodologies. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree in Computer Science, Data Science, Mathematics, or related field or experience required Or EXPERIENCE 5+ years of experience required Proven track record of deploying generative AI solutions in production environments (eg, chatbots, content generation systems, or AI assistants) required Experience building and deploying machine learning models in production environments required Experience implementing model validation techniques and performance benchmarking required Experience with AWS data services (S3, Glue, Redshift, Athena) required Experience with SQL and NoSQL databases required Experience working with data scientists, product managers, and business units preferred Experience developing model governance frameworks compatible with financial service regulations preferred Experience with quantitative model risk assessment and establishment of risk thresholds preferred Proven track record working with various Machine Learning Models, implementing them for various business use cases preferred Expertise in designing controlled testing environments to benchmark model performance against established standards preferred Experience implementing RAG (Retrieval-Augmented Generation) systems and other LLM-enhancement architectures preferred Experience in a regulated industry, particularly financial services preferred Experience with vector databases and semantic search technologies preferred Experience developing scalable and maintainable AI infrastructures that accommodate rapid technological advancements KNOWLEDGE, SKILLS AND ABILITIES Strong programming skills in Python and experience with ML frameworks (PyTorch, TensorFlow, Hugging Face) required Strong understanding of model risk management frameworks and methodologies required Knowledge of best practices for mitigating AI-specific risks, including bias, drift, and adversarial vulnerabilities required Familiarity with cloud-based ML platforms (AWS SageMaker, Azure ML, or GCP Vertex AI) required Familiarity with data pipeline orchestration tools (e.g., AWS Step Functions, Airflow) required Understanding of data modeling and database design principles required Understanding of NLP concepts and experience working with language models required Knowledge of data security and privacy considerations, especially in financial contexts required Strong collaborative skills and experience working in cross-functional teams required Ability to communicate complex technical concepts to non-technical stakeholders required Proficiency in using Amazon Q Business for enterprise operations and solutions required Demonstrated passion for AI advancement, with a track record of self-directed learning, experimentation with emerging technologies, and willingness to pioneer innovative approaches preferred Familiarity with AI orchestration and agent technologies preferred Knowledge of prompt engineering and model fine-tuning techniques preferred Understanding of AI explainability and bias mitigation approaches preferred Forward-thinking approach to AI system design, with focus on adaptability and resilience preferred Deep understanding of cloud architecture principles to design modular, interchangeable systems preferred Demonstrated ability to anticipate technological changes and build solutions that can evolve preferred ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: The role of Accounts Payable Support Specialist encompasses basic accounting, account posting, reconciliation, analysis and related clerical duties in the Accounting area. It involves the preparation and use of various forms, reports, records and systems applications according to specific instruction and defined accounting policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Performs Accounts Payable related tasks such as review invoices, issue stop payments, deposit checks, make necessary payments via Check, ACH or Virtual Card. Supports the Credit Card payment recipients in setup and virtual card payments. Reconciles and/or analyzes assigned accounts, reports or general ledger/sub-ledger balances. Prepares recurring, routine journal entries and supporting analyses. Maintains relevant files and records including updates, revisions, deletions and other changes. Ensures assigned ledgers, records and logs are accurate and current. Contacts branches, departments, vendors, and customers to resolve issues or obtain missing or incomplete data, as needed. Researches and analyzes information as needed, commensurate with experience and skill level. Categorizes, inputs, processes and/or posts various data entries, as needed. Responds to routine information requests from management and co-workers. Performs clerical work of varying complexity, following established departmental procedures and supervisor's instructions. Correctly prioritizes work and deliverables to comply with departmental due dates. May be responsible for some filing, photocopying, monitoring of departmental e-mail inboxes or other similar tasks. Additional duties and ad-hoc projects may be assigned, commensurate with experience and demonstrated skill level. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION HS Diploma or GED required. EXPERIENCE < 1 year related experience and/or training preferred. KNOWLEDGE, SKILLS AND ABILITIES Excel. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

SUMMARY: This position serves as the business leader responsible for developing and delivering the company's security education and awareness program with the purpose of creating an enterprise security positive culture where expected security behavior is embedded into normal behavior and where all relevant individuals make effective risk-based decisions and protect critical and sensitive information and systems. This role will be responsible for liaising with other experts and vendors to execute communication and training in support of security education and awareness. In this role, the individual must have passion for and experience with information security, and is capable of generating creative ideas that evangelize the criticality of information security in fun and engaging ways. This role will drive programs that increase visibility and understanding around information security best practices that reduce risk to our company. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Establish and maintain a comprehensive Information Security Education and Awareness strategy and program that targets employees' behavior to become more security conscious and aligns with emerging CISO needs. Leadership and oversight of the Security Education and Awareness Program, including risk identification, content development, program road map and collaboration with teams across IT / IS to leverage the right communication mediums, training and education, and speaking engagements. Asset top human risk to our company and the employee behaviors that need to change to mitigate those risks. Create and manage Information Security Education and Awareness training programs for employees and contractors making sure the security programs comply with applicable regulations and policies, to minimize risk and mitigate / resolve audit findings. Actively partner with other business areas, e.g. Compliance, Fraud, HR to drive the right messages under a shared security-focused campaign and brand to enhance education and awareness activities. Collaborate with the CISO organization (Access & Identity, Cyber Threat Unit, and Risk Management) to enhance Information Security Education and Awareness training activities. Effectively measure and regularly report on the effectiveness of security education and awareness programs and delivery methods. Develop, collect, analyze metrics for education and awareness campaigns in terms of reach, impact, and change in behavior to determine effectiveness and influence strategy/direction. Determine the frequency of cybersecurity related education and awareness activities to achieve the greatest impact. Support cybersecurity education and awareness efforts across the employee population including executives. Develop targeted communications to stakeholders on identified cybersecurity related topics as needed. Conduct analysis and research of cybersecurity capabilities that improve the education and awareness programs and expand security messaging. Lead, develop, and execute cybersecurity related education and awareness activities leveraging a variety of teaching and delivery methods Provide support and security-related information as needed to business unit stakeholders. Promote and communicate information security education and awareness within the organization. Perform additional duties, as assigned. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree required in Information Security Management or equivalent work experience required EXPERIENCE 3 - 5 Years of Information Technology or Information Security experience required Prior experience within a financial institution preferred Experience authoring information security policies, standards, and guidelines required Prior experience working with regulations in the area of FFIEC, GLBA, SOX, and FDICIA preferred CERTIFICATES, LICENSES, REGISTRATIONS CISSP Certified Information Systems Security Professional preferred Certified Information Security Manager (CISM) preferred CISSA or related certifications preferred KNOWLEDGE, SKILLS AND ABILITIES Must be committed to incorporating security into all decisions and daily job responsibilities Strong interpersonal skills and professionalism to foster collaboration, increased education and awareness and promote a cybersecurity savvy workforce. Requires good analytical skills with experience creating a security education and awareness strategy and implementing the program to carry out the strategy. Strong knowledge of core Information Security concepts related to Governance, Risk & Compliance. Broad knowledge IS policies, standards and guidelines. Broad understanding of best practice control frameworks and regulatory requirements such as GLBA and ISO 27001/2 Demonstrated understanding of internal security controls. Effectively collaborates with leaders at multiple levels across disciplines. Good business acumen, ability to understand the potential impact of non-compliance on the business. Solid management, leadership and mentoring skills. Possess strong writing, verbal communication and presentation skills. Ability to perform multiple projects simultaneously. Working knowledge of Adobe Creative software (Fireworks, InDesign, Photoshop, Illustrator, After Effects, Audition) Working knowledge of Microsoft Word, Excel, PowerPoint, Publisher and Visio. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs the most complex assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development * Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. * Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. * Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. * Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. * Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. * Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience * Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency * Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel. * Assist banking center management with "on the job training" of new associates. * Assist with dual control vault responsibilities and audit controls. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. * Perform all other job related duties as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. * High school diploma or general education degree (GED) * 5+ years of experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite, Salesforce CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. Hours: * MONDAY - THURSDAY / 8:30 AM - 5:30 PM * FRIDAY / 8:30 AM - 6:30 PM * SATURDAY / 8:30 AM - 1:30 PM DeGarmo Behavioral Assessment Requirement * All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position * The assessment takes approximately 12-15 minutes to complete * Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

SUMMARY: A Credit Products Officer specializes in Commercial Real Estate (CRE) loan requests and is responsible for preparing complete and accurate credit analyses in a timely manner that meets or exceeds internal business partners' needs, customer expectations, regulatory requirements and leading industry practices. They are accountable for protecting the Bank by providing an unbiased and objective view of the prospective borrower and thoroughly disclosing all identified risks. In addition, this position is responsible for the monitoring and ongoing maintenance of a portfolio, while supporting one or more Relationship Managers in this endeavor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Pre-screening Activities (10% of time) * Determine Risk Ratings -- Confirm the Industry Risk Rating (IRR) and Hold Limits as well as determine Borrower's Risk Rating (BRR) using the tools / matrices provided by the bank. * Prepare Spreads -- Prepare spreads in Excel based sizing templates (CRE) to aid Relationship Manager and Line Management in determining whether to move forward with a request. Underwriting Activities (40% of time) * Determine financial information requirements -- Work with the Relationship Manager to obtain all necessary information to underwrite the credit request. * Assist in preparation of the Pre-Approval Memorandum -- Prepare the financial portion of the pre-approval memorandum to assist Relationship Manager in obtaining concurrence to issue a Term Sheet to a prospective borrower. * Determine due diligence requirements -- Prepare due diligence request for items needed to fully underwrite the credit request and forward to Loan Closing Officer for ordering of due diligence items (lien, credit, UCC, OFAC, etc.). * Perform borrower financial analysis -- Review and analyze borrower financial information including: corporate financial statements, tax returns, and accounts payable and accounts receivable aging to determine borrower financial condition and develop cash flow analysis. * Perform guarantor financial analysis -- Review and analyze personal financial information for guarantors including personal financial statements, tax returns, real estate owned schedules, and liquidity statements to determine financial strength of guarantor. * Review and analyze all 3rd party reports -- Obtain all 3rd party reports and include findings in analysis of financial condition of borrower or guarantor. * Identify and mitigate risks -- Work with Relationship Manager to identify and mitigate all risks and disclose in the credit approval memorandum. * Collaborate in credit structuring -- Work with the Relationship Manager to structure credit requests that serve the best interest of the customer and bank. * Determine borrower, guarantor and facility risk rating -- Complete all required risk rating models and analyses. * Complete Credit Approval Memorandum and electronic approval memorandum -- Draft approval narrative in MS Word and enter the deal into the approval system (e-CAM). * Assemble approval package -- Ensure that the approval package is complete and all supporting schedules / documents are included. Preview with the RM and Line Management for any corrections or changes. * Deliver the Approval Package to Credit Products Manager (CPM), Senior Credit Products Manager (SCPM) or Managing Director of Credit Products (MDCP) depending on Corporate Approval Model -- Obtain affirmation of the credit package and support of the credit request. Approval Activities (10% of time) * Deliver approval package to Credit -- Depending upon the approval authority required by the Corporate Approval Model, assist the CPM, SCPM or MDCP in the delivery of the approval package to the appropriate Credit Officer. * Document approvals -- Once the credit package is approved, ensure all approvals, in whatever approved format, are obtained and properly documented. Post-approval Activities (5% of time) * Finalize credit approval package -- Ensure package is complete and forward to assigned Loan Closing Officer in Loan Administration. * Documentation Review -- Ensure the loan documents accurately reflect the credit approval. * Credit file organization -- Ensure credit information is stored according to the Bank's file storage guidelines. * Draft Post-Approval Modification Memo -- Prepare Modification Memo to document material changes to the approved credit package, as needed. Portfolio Management Activities (30% of time) * Manage financial ticker items: Collect and review financial statements and covenant compliance and borrowing base worksheets from corporate customers. * Perform property inspections: Perform property inspections where applicable and prepare reports. * Process draw requests and extensions: Prepare and process extension requests and draw requests under approved GLOC's conducting MAC check/incurrence test if applicable. * Conduct ongoing credit assessments/reviews: Complete annual, semi-annual or quarterly reviews as required on corporate lending relationships. Prepare monthly Watch list comments and quarterly Criticized Loan Asset Reports where applicable. * Risk Rating Management: Through ongoing portfolio management, seek out early warning signs of deteriorating credit trends and make ongoing assessments relative to credit risk ratings (both positive and negative). * Research: Conduct ongoing research on industries/concepts and identify trends. * Identify cross-sale opportunities: Identify potential cross-sale situations including CRA eligible credits. * Underwrite ACH exposure: Underwrite ACH exposure for borrowing and non-borrowing clients. * Credit File Management: Perform annual review of credit files for accuracy and completeness and maintain electronic back-up of client's key financial records and documentation. * Portfolio Review: Perform ongoing (quarterly) portfolio reviews on credits of particular interest to Team Leader and Credit Administration. * Customer Service: Act as Secondary Officer to service corporate customers relative to credit servicing including participating in credit related calls with existing and prospective borrowers. Underwriting/Portfolio Management Practice Development (5% of time) * Identify opportunities -- Seek out opportunities for continuous improvement in corporate underwriting/portfolio management practices and tools. * Collaborate -- Work with cross-functional teams as needed to develop, test, and deploy underwriting/portfolio management leading practices / tools to remain competitive in the marketplace. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree 4 year college degree in business related field, or other acceptable alternative field required EXPERIENCE 7-9 Years of credit experience required ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore

The Mortgage Loan Coordinator role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ability to self-manage a pipeline by reviewing and confirming if all minimum items have been received as outlined on the Loan Coordinator Checklist. The Loan Coordinator is responsible for reviewing the file for completeness, reading all comments from the Mortgage Loan Officer (MLO)/ Mortgage Loan Assistant (MLA), indexing all the docs in the unassigned section of the efolder to the appropriate placeholders and completing all order outs per instructions laid out by management. * Maintain daily workflow prioritization to ensure loan set up is completed timely and loan advances with quality to the next milestone. * Adhere to published SLAs to promote effective pipeline management. * Analyze and ensure all documentation received is accurate and meets minimum required documentation as outlined by our Mortgage procedures, Loan Coordinator checklist and AUS as applicable. * Complete all order-outs per instructions from the Loan Officer. * Process Appraisal Refunds * Reconcile Credit Card Accounting deposit report from Accounting. * Provide excellent customer service to both internal and external clients. * Communicate effectively with all parties to the transaction to keep them informed of file status. * All other duties as assigned. Required Qualifications, and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. * High school Diploma or General education degree. * Ability to effectively use various computer software applications. * Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. * Basic accounting and mathematical skills. * Ability to effectively Multitask. * Work successfully in a fast-paced working environment and meet critical deadlines. * Delivers excellent verbal customer service. * Demonstrates Leadership * Excellent interpersonal skills/Champions Teamwork * Goal and success oriented. * Self-Starter * Highly organized, proven track record of successfully managing Time and Pipeline execution. * Focus on Quality and Understanding of Regulation/Compliance requirements. * Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. * Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. * Commitment to a positive customer experience (internal and external). * Intermediate Microsoft Office skills NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights: * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

SUMMARY: The Enterprise Solutions Architect (Payments Platform) will leverage and use technology solutions to enable the organization's future-state business capabilities that, in turn, drive the organization's targeted outcomes. The architect will facilitate and orchestrate the delivery of solutions pertained to payment systems. This individual creates deliverables that help develop a direction for managing the organization's portfolio of "to be" and "as is" solutions -- including systems (meaning not just applications, but also processes and information), shared infrastructure services, and shared application services and components to better match targeted business outcome objectives. Solutions architecture will entail both application and infrastructure architecture both of which will fall under the purview of the Enterprise Solutions Architect. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. * Understand business drivers and business capabilities (future and current state), and determine corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes * Designs and lead the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities and business requirements * Manages and develop the architecture for a broader scope of projects, working closely with application architects that manage and design architecture for a single project or initiative * Provides consulting support to application architects within projects to ensure the project is aligned with the overall enterprise architecture * Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements * Understand payment technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models * Analyzes the business-IT environment (run, grow and transform the business) to detect critical deficiencies, and recommend solutions for improvement (systems of record, differentiation and innovation). * Analyzes the technology industry, competitors and market trends, and determine their potential impact on the enterprise. * Defines the principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision. * Assists in the development of a roadmap for the evolution of the enterprise application portfolio from future to current state (as defined by the solutions architecture) * Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations * Consults with application and infrastructure development projects to fit systems or infrastructure to architecture, and identify when it is necessary to modify projects to accommodate the solutions architecture * Identifies the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the solutions architecture * Documents all solution architecture design and analysis work * Works closely with the project management office (PMO) to ensure the execution of plans corresponds with what is being promised * Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). * Adheres to Bank policies and procedures and completes required training. * Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or higher in Computer Science or related EXPERIENCE * 5+ years experience in Banking industry, preferably in Payment Solutions required * 5+ years experience in at least two IT solution development disciplines, including technical architecture, cloud architecture, application development, middleware or database management required * Experience in Payment platforms and good understanding of products supporting real time payments preferred * Familiarity with Fiserv Portfolio or an equivalent preferred * Experience implementing and/or projects involving ACH, Wire, RTP, SWIFT * Experience with ISO 20022 * Experience implementing and/or integrating with Plaid, Venmo, and/or Zelle preferred * Experience with SCRUM and preferably SAFe frameworks * Experience with the following architectures and patterns: * REST APIs, SOAP, Pub-Sub messaging * Data ingestion and integration * Microservices & containers * Cloud native application architecture and design preferably on Amazon AWS * Relational and NoSQL databases * OLAP and OLTP capabilities and workload planning * Single page application architecture and design * Integration with Commercial off The Shelf applications preferred * Experience in defining and maintaining Living Target Enterprise Architectures with using tools like BizzDesign, Lucid or Archi required * Experience with UML, BPMN, or preferably Archimate modeling notations preferred * Experience in defining and executing Stress, Performance, Load tests and Systems Capacity planning preferred * Experience in designing and implementing HA architectures preferred * Exposure to multiple, diverse technologies and processing environments CERTIFICATES, LICENSES, REGISTRATIONS * ISC2's CISSP, ISACA's CISA, The Open Group's TOGAF, SANS' GAIC, ISACA's CISM preferred KNOWLEDGE, SKILLS AND ABILITIES * Good understanding of strategic and new and emerging technology trends, and the practical application of existing, new and emerging technologies to new and evolving business and operating models * Understanding of agile methods and processes, and capability of supporting agile project teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt * Exceptional interpersonal skills, including teamwork, facilitation and negotiation * Strong leadership and customer service skills * Excellent written and verbal communication skills * Excellent planning, analytical and organizational skills * Knowledge of financial models and budgeting * Self-motivated with good business and technology acumen * Desire to learn and keep up with technology trends * Ability to scale up and down the organization levels to have candid conversations in both technology and business areas * Ability to understand the long-term ("big picture") and short-term perspectives of situations * Ability to translate future-state business capabilities and requirements into solution architecture requirements * Ability to propose and estimate the financial impact of solution architecture alternatives ADDITIONAL INFORMATION * Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore Candidates residing in locations within BankUnited's footprint may be given preference.

Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Free uniforms Health insurance Vision insurance Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking an experienced Automotive Estimator to join our team. In this role, you will appraise damaged vehicles and determine vehicle value. Your responsibilities will include performing physical inspections, documenting damage, and reviewing repair estimates. The ideal candidate is methodical and detail-oriented with excellent verbal and written communication skills. Responsibilities Perform physical inspections of damaged vehicles Determine the extent of damage Document repairs needed and review repair shop estimates Determine vehicle value and provide documentation Qualifications Previous experience as an Automotive Estimator is preferred Excellent written communication and negotiation skills Ability to work with little or no supervision

Location: On site in Memphis, TN, Nashville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Miami, FL or Birmingham, AL. Summary: The Credit Card Rewards Strategist is a key product and strategy partner responsible for shaping and advancing the rewards and loyalty experience across First Horizon's credit card portfolio. This role works closely with Credit Card Product Managers to drive card usage, engagement, and customer loyalty through the design, execution, and ongoing optimization of rewards programs and campaigns. Serving as the subject matter expert for credit card rewards, this position owns day-to-day rewards strategy execution while helping define the long-term vision for how rewards support portfolio growth, customer value, and competitive differentiation. The ideal candidate is highly collaborative, analytically minded, and experienced in managing third-party rewards partners and cross-functional internal stakeholders. Responsibilities: * Partner with Credit Card Product Managers to design, execute, and optimize rewards programs and targeted campaigns that drive spend, engagement, and retention * Serve as the primary subject matter expert for credit card rewards, loyalty mechanics, and redemption structures * Manage relationships with third-party rewards vendors, including program performance, economics, and operational execution * Collaborate with marketing, analytics, digital, finance, risk, operations, and technology teams to ensure rewards initiatives are aligned with product strategy and business objectives * Analyze rewards performance, customer behavior, and ROI to inform enhancements and future program design * Support the development of a cohesive, forward-looking rewards strategy across the credit card portfolio, balancing customer value, cost efficiency, and competitive positioning * Identify process friction points for associates and clients, build compelling business cases, define requirements, and advocate for enhancements that elevate the credit card rewards program and client satisfaction. * Lead and support the rollout, testing, and ongoing management of new reward products, features, and compliance-driven changes. * Resolve reward escalations in partnership with technology, operations, and product teams, employing root cause analysis and driving to sustainable solutions. * Develop and refine metrics and control systems to assess reward trends, SLAs, and quality, ensuring risks are proactively identified and mitigated * Maintain documentation, contribute to training for associates, and facilitate knowledge sharing across relevant teams. Requirements: * Bachelor's degree in Business, Finance, Project Management, or a related field. Equivalent work experience considered. * 5+ years of relevant experience in credit card operations, implementations, project management, or product support preferable in financial services. * Strong understanding of card reward programs including: design, setup, financial, servicing and regulatory/compliance. * Demonstrated ability to use data to substantiate arguments, prioritize issues, report KPIs, and measure outcomes. * Exceptional analytical, problem-solving, and organizational skills with an ability to manage multiple concurrent projects and initiatives. * High levels of initiative, sound judgment, and demonstrated tact in communication and conflict resolution. * Ability to work independently and credibly across cross-functional teams, effectively engaging with associates at all levels and external partners. * Proficiency with project management tools, data analysis applications, and Microsoft Office About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site at location listed in job posting as well as coverage for other banking centers in the immediate area. Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and service * Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. * Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. * Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. * Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. * Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. * Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience * Research and resolve problems and respond to client inquiries on account status. * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency * Assist banking center associates with all aspects of daily operations as needed, including audit controls. * Assist banking center management with "on the job training" of new associates. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job-related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. * High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement * All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position * The assessment takes approximately 12-15 minutes to complete * Assessment results must be submitted prior to having your application evaluated by Talent Acquisition Hours: * Monday - Friday * 7:45 AM - 5:15 PM About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Underwriter Specialist provides cursory analytical support for Consumer/Portfolio Mortgage underwriting groups including spreading and preliminary analysis of existing customers and prospects. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures the consumer loan application information provided is accurate and complete * Performs credit analysis and makes credit decisions within authority limits * Ensures accuracy of any preliminary analysis presented * Reviews and analyzes applicable ratios (i.e., DTI, PTI, & LTV) * Reviews proof of income and financial statement documentation when required by policy * Provides financial statement spreading on loan request when necessary * Contacts bankers to gather information to make appropriate decisions and explains loan decision * Performs other duties as assigned Requirements * Bachelor (4-year college) degree and 5+ years of experience or equivalent combination of education and experience * Microsoft Office suite About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube