Banquet captain vs room service server

The differences between banquet captains and room service servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banquet captain has an average salary of $34,428, which is higher than the $26,717 average annual salary of a room service server.

The top three skills for a banquet captain include customer service, cleanliness and food service. The most important skills for a room service server are guest rooms, beverage orders, and in-room.

Banquet captain vs room service server overview

	Banquet Captain	Room Service Server
Yearly salary	$34,428	$26,717
Hourly rate	$16.55	$12.84
Growth rate	10%	9%
Number of jobs	60,883	144,551
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	High School Diploma, 34%
Average age	37	39
Years of experience	-	-

What does a banquet captain do?

Banquet captains are responsible for directing each banquet staff in the entire meal service and assign tasks to them as required. Their duties include teaching new staff members how to execute their designated tasks in the banquet. Also, they organize meetings to give updates on service or policy changes as well as administering any staff issues and resolving them in a timely manner. Additionally, they guide the setup of the banquet, preserve stock room supply, and ensure all sanitary regulations and company policies on appropriate and safe food handling are followed by every staff member.

What does a room service server do?

A room service server is an employee employed in a hotel or lodging to provide various services to the room occupants in the hotel. They often deliver ordered food, drinks, or movies to the occupants' rooms. Their duties and responsibilities include delivery of ordered foods or drinks, taking orders, collecting dirty dishes from rooms, and maintaining supplies and orders.

Banquet captain vs room service server salary

Banquet captains and room service servers have different pay scales, as shown below.

	Banquet Captain	Room Service Server
Average salary	$34,428	$26,717
Salary range	Between $28,000 And $41,000	Between $18,000 And $39,000
Highest paying City	Buffalo, NY	Portland, ME
Highest paying state	Hawaii	Maine
Best paying company	Aspen Snowmass	Beth Israel Deaconess Medical Center
Best paying industry	Hospitality	Hospitality

Differences between banquet captain and room service server education

There are a few differences between a banquet captain and a room service server in terms of educational background:

	Banquet Captain	Room Service Server
Most common degree	Bachelor's Degree, 50%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Banquet captain vs room service server demographics

Here are the differences between banquet captains' and room service servers' demographics:

	Banquet Captain	Room Service Server
Average age	37	39
Gender ratio	Male, 54.1% Female, 45.9%	Male, 51.8% Female, 48.2%
Race ratio	Black or African American, 9.9% Unknown, 5.5% Hispanic or Latino, 19.3% Asian, 6.5% White, 57.8% American Indian and Alaska Native, 1.0%	Black or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 19.3% Asian, 7.4% White, 56.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	10%	6%

Differences between banquet captain and room service server duties and responsibilities

Banquet captain example responsibilities.

Manage department service standards, POS system, schedules and labor / beverage costs.
Supervise functions, delegate service staff, working closely with group contacts and culinary staff to ensure maximum possible guest experience.
Assist management of daily operations for FOH.
Supervise, plan, and execute in-room cater events.
Correct POS user errors and provide comps and signature gold/promotional discounts.
Work directly with the executive chef in planning and preparing cuisine.

Room service server example responsibilities.

Clean and defrost mini bars regularly.
Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
Assist in weekly payroll and scheduling responsibilities.
Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques

Banquet captain vs room service server skills

Common banquet captain skills

Customer Service, 11%
Cleanliness, 9%
Food Service, 8%
Beverage Service, 8%
Banquet Functions, 5%
Wine, 4%

Common room service server skills

Guest Rooms, 8%
Beverage Orders, 8%
In-Room, 6%
Cash Handling, 6%
Guest Service, 6%
Cleanliness, 6%

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Food Preparation and Restaurant Industry
Banquet Captain
Banquet Captain vs Room Service Server

Updated January 8, 2025

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