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Banquet coordinator skills for your resume and career
15 banquet coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintain customer satisfaction and personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs.
- Provide customer service by expediting customer requests for special meal orders or specific set-up preparations.
2. Food Service
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
- Planned and implemented food service, table settings and timing restraints for private dining and events.
- Set up buffet style receptions as well as plated food service events.
3. Wedding Receptions
- Perform set up and tear down of wedding receptions, corporation functions, company meetings.
- Set up/Facilitate banquets of 100 or more (award ceremonies, wedding receptions, meetings etc.)
4. Delphi
Delphi is a high-level programming language that supports object-oriented design and provides rapid application development for developing applications ranging from web applications, desktop applications, mobile applications, windows applications to machine learning applications.
- Processed daily operational reports for upper management through Delphi & Opera.
- Update Delphi with accurate accounting information.
5. Guest Satisfaction
- Organized parties and group events by managing all facets of the event from inception to close-out, which increased guest satisfaction.
- Led a team of servers and bartenders through each event and guaranteed exceeded guest satisfaction each time.
6. Customer Satisfaction
- Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.24.
- Assisted in the implementation of quality control measures to insure customer satisfaction.
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- Write detailed Banquet Event Orders, Floor Plans, Weekly Agendas, and Contracts which are distributed to all department heads.
- Communicate with associates of any Banquet event orders (BEO) for the day and go over necessary duties.
8. Banquet Rooms
- Prepared banquet and catering food, set banquet rooms per client specifications, and managed billing of banquets and caterings.
- Maintained visitor log Maintain reservation schedule for all banquet rooms.
9. BEOs
- Processed correspondence, BEOs, proposals, and contracts effectively.
- Provided excellent service to all BEOs coming in to resort.
10. Fine Dining
- Bridged the gap with banquets and fine dining.
- Provided lead fine dining sales and services to the members of a private golf and country club.
11. Front Desk
- Assist front desk personnel during the check-out and check-in process of guests, and through their stay.
- Work closely and assist with reservations, front desk, banquets, accounting, and upper management
12. Meeting Rooms
A meeting room is a room set aside solely to hold meetings and conferences to discuss issues, set priorities, and make decisions. A meeting room also can be used to hold training sessions, brainstorming, and/or strategy sessions.
- Complete Site visits and tours of guest rooms and meeting rooms.
- Created and executed diagrams for meeting rooms with clients.
13. Bartending
- Performed different duties, including bartending, cocktail serving, serving, working at the hostess stand, and bussing tables.
- Provided professional bartending and hospitality services to optimize customer service experiences for private, corporate, and public events.
14. Private Dining
- Coordinated multiple events in separate private dining rooms simultaneously.
- Compiled and finalized details for all private dining events before, during, and after each reservation.
15. Banquet Functions
Banquet functions at events like anniversaries, weddings, and conferences require quality customer service. Banquet functions are needed in various locations, venues, and events and servers are responsible for carrying out banquet duties.
- Coordinate and manage banquet functions and special events for Historic New Orleans hotel.
- Schedule and organize staff in the setup and service of banquet functions.
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What skills help Banquet Coordinators find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What soft skills should all banquet coordinators possess?
As you'll note from the occupations that are projected to increase the greatest, most require face-to-face contact, so that soft-skills will be necessary. I would also expect that critical thinking skills will be needed as more responsibility will be required of front-line workers.
List of banquet coordinator skills to add to your resume
The most important skills for a banquet coordinator resume and required skills for a banquet coordinator to have include:
- Customer Service
- Food Service
- Wedding Receptions
- Delphi
- Guest Satisfaction
- Customer Satisfaction
- Banquet Event Orders
- Banquet Rooms
- BEOs
- Fine Dining
- Front Desk
- Meeting Rooms
- Bartending
- Private Dining
- Banquet Functions
- Buffets
- Food Preparation
- Event Planning
- POS
- Audio Visual
- RAN
- Private Events
- Private Parties
- Menu Selections
- Social Events
- Room Service
- PowerPoint
- Trade Shows
- Corporate Events
- Meeting Space
- Entertainment Events
- Customer Complaints
- Quality Service
- Menu Planning
- Food Orders
- Repeat Business
- Micros
- Function Rooms
- Leadership
- Event Proposals
- VIP
- Customer Relations
- Corporate Functions
Updated January 8, 2025