Banquet houseman job description

About Us

At the Pittsburgh Airport Marriott we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Pittsburgh Airport Marriott with Pyramid Hotel Group can mean for you!

Description

POSITION PURPOSE

To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group's high standards of quality. To collect all service ware and allocate in accordance with event order to supply function.

ESSENTIAL FUNCTIONS:

Communicate with supervisor throughout shift to be aware of the work.

Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

Supply and replenish meeting rooms with clean glasses and fresh water.

Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

Replenish beverages as necessary, and check with guests for overall satisfaction.

Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Anticipate equipment needs from event orders and count same.

Mandatory attendance for monthly departmental meetings.

Practice Teamwork" and "Clean as you Go" policies.

Other:

Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.

Building on the culinary successes of RPM Italian and RPM Steak, RPM Seafood features the truest expression of the world's best fish and seafood paired alongside the brand's well-established steak program, award-winning wine lists and impeccable service. With panoramic views of the Chicago River, the restaurant includes floor-to-ceiling windows, a second-floor mezzanine with two private terraces and a spacious main floor patio, all providing a waterfront backdrop from practically every vantage point.
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Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify


Banquet House Staff are responsible for setting up and breaking down the room for banquet functions, maintaining the banquet supply areas, and loading, transporting, unloading and storing food, furniture and/or equipment using a company vehicle.


Essential Functions
Set-up and break down banquet facilities according to catering contract for events Maintain supply and storage areas Available to work a variety of hours, days and shifts, including weekends Safely drive and operate vehicle provided in variable traffic and weather conditions throughout city and suburban areas in compliance with local food handling requirements Safely and effectively use and operate all necessary equipment Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction Ability to multitask calmly and effectively under pressure Work in a confined, crowded space of variable noise and temperature levels Able to move and/or lift up to 50 pounds Safely transport banquet equipment weighing up to 50 pounds up and down stairs Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces


Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs Greet guests with a warm, sincere smile Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Transport and properly operate audio-visual equipment Clean and restock guest restrooms Empty garbage, keep garbage area clean and covered and ensure there is no disposal of restaurant supplies Transport dirty dishes to bus-tub, tray or dish room as needed Polish and stock silverware, glassware, dishes and other service utensils Assist service team with table settings Follow all steps of service Understand and follow the food allergy procedure and special orders/restrictions Comply with all safety and sanitation guidelines and procedures Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player Other duties will be assigned as needed

JOB DUTIES
• Responsible for setup and break-down of all banquet functions i.e. arranges tables, chairs, food service areas, etc. as specified in Banquet Event Orders (BEO’s)
• Maintains meeting rooms during event; reset/refresh room during breaks
• Fill ice water pitchers and place in room 20 minutes prior to the time said function begins and/or resumes
• Regular clean up for the banquet kitchen including sweeping and mopping the area and trash removal
• Routine inventory of banquet kitchen linen and restock when necessary
• Clean up of meeting rooms after function has concluded; vacuum the meeting room and change the linens
• Place appropriate signage throughout the hotel indicating the name and location of the meeting
• Assist banquet waiters and stewards when needed
• Responsible for table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.

MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to work flexible shifts and schedules, including weekends and some holidays.
• Must work well with or without direct supervision.
• Ability to read, think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up.
• Ability to focus attention on details.
• Ability to clearly communicate in English with guests, visitors, management and co workers to their understanding in person.
• Ability to provide legible communication and directions.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.