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Become A Banquet Manager

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Working As A Banquet Manager

  • Making Decisions and Solving Problems
  • Training and Teaching Others
  • Getting Information
  • Performing for or Working Directly with the Public
  • Guiding, Directing, and Motivating Subordinates
  • Unpleasant/Angry People

  • Repetitive

  • $48,690

    Average Salary

What Does A Banquet Manager Do

Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable. 

Duties

Food service managers typically do the following:

  • Hire, train, oversee, and sometimes fire employees
  • Order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food
  • Inspect supplies, equipment, and work areas
  • Ensure that employees comply with health and food safety standards
  • Address complaints regarding food quality or service
  • Schedule staff hours and assign duties
  • Manage budgets and payroll records
  • Establish standards for personnel performance and customer service

Managers coordinate activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner. They oversee orders in the kitchen, and, if needed, they work with the chef to remedy any delays in service.

Food service managers are responsible for all functions of the business related to employees. For example, most managers interview, hire, train, oversee, appraise, discipline, and sometimes fire employees. Managers also schedule work hours, making sure that enough workers are present to cover each shift. During busy periods, they may expedite service by helping to serve customers, processing payments, or cleaning tables.

Managers also arrange for cleaning and maintenance services for the equipment and facility in order to comply with health and sanitary regulations. For example, they may arrange for trash removal, pest control, and heavy cleaning when the dining room and kitchen are not in use.

Most managers perform a variety of administrative tasks, such as managing employee records and preparing the payroll. They also may review or complete paperwork related to licensing, taxes and wages, and unemployment compensation. Although they sometimes assign these tasks to an assistant manager or bookkeeper, most managers are responsible for the accuracy of business records.

Some managers add up the cash and charge slips and secure them in a safe place. They also may check that ovens, grills, and other equipment are properly cleaned and secured, and that the establishment is locked at the close of business.

Those who manage their own business often deal with suppliers and arrange for the delivery of food and beverages and other supplies.

Full-service restaurants (those with table service) may have a management team that includes a general manager, one or more assistant managers, and an executive chef.

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How To Become A Banquet Manager

Most applicants qualify with a high school diploma and several years of work experience in the food service industry as a cook, waiter or waitress, or counter attendant. Some applicants have received additional training at a community college, technical or vocational school, culinary school, or 4-year college.

Education

Although a bachelor’s degree is not required, some postsecondary education is increasingly preferred for many manager positions, especially at upscale restaurants and hotels. Some food service companies, hotels, and restaurant chains recruit management trainees from college hospitality or food service management programs. These programs may require the participants to work in internships and to have real-life food industry-related experiences in order to graduate.

Many colleges and universities offer bachelor’s degree programs in restaurant and hospitality management or institutional food service management. In addition, numerous community colleges, technical institutes, and other institutions offer programs in the field that lead to an associate’s degree. Some culinary schools offer programs in restaurant management with courses designed for those who want to start and run their own restaurant.

Most programs provide instruction in nutrition, sanitation, and food preparation, as well as courses in accounting, business law, and management. Some programs combine classroom and practical study with internships.

Work Experience in a Related Occupation

Most food service managers start working in industry-related jobs, such as cooks, waiters and waitresses, or hosts and hostesses. They often spend years working under the direction of an experienced worker, learning the necessary skills before they are promoted to manager positions.

Training

Managers who work for restaurant chains and food service management companies may be required to complete programs that combine classroom instruction and on-the-job training. Topics may include food preparation, sanitation, security, company policies, personnel management, and recordkeeping.

Licenses, Certifications, and Registrations

Although certification is not required, managers may obtain the Food Protection Managers Certification (FPMC) by passing a food safety exam. The American National Standards Institute accredits institutions that offer the FPMC.

In addition, the National Restaurant Association Educational Foundation awards the Foodservice Management Professional (FMP) designation, a voluntary certification to managers who meet the following criteria:

  • Have supervisory experience in food service
  • Have specialized training in food safety
  • Pass a multiple-choice exam

The certification attests to professional competence, particularly for managers who learned their skills on the job.

Important Qualities

Business skills. Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business. They should know how to budget for supplies, set prices, and manage workers to ensure that the restaurant is profitable.

Communication skills. Food service managers must give clear orders to staff and be able to communicate effectively with employees and customers.

Customer-service skills. Food service managers must be courteous and attentive when dealing with patrons. Satisfying customers’ dining needs is critical to business success and ensures customer loyalty.

Detail oriented. Managers deal with many different types of activities. They ensure that there is enough food to serve to customers, they maintain financial records, and they ensure that the food meets health and safety standards.

Leadership skills. Managers must establish good working relationships to maintain a productive work environment. Carrying out this task may involve motivating workers and leading by example.

Organizational skills. Food service managers keep track of many different schedules, budgets, and staff. Their job becomes more complex as the size of the restaurant or food service facility increases.

Physical stamina. Managers, especially those who run their own restaurant, often work long shifts and sometimes spend entire evenings on their feet helping to serve customers.

Problem-solving skills. Managers need to be able to resolve personnel issues and customer-related problems.

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Banquet Manager jobs

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Banquet Manager Demographics

Gender

Male

51.2%

Female

47.4%

Unknown

1.4%
Ethnicity

White

80.0%

Hispanic or Latino

11.9%

Asian

5.7%

Unknown

1.9%

Black or African American

0.5%
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Languages Spoken

Spanish

49.5%

French

8.4%

German

5.6%

Arabic

4.7%

Italian

3.7%

Portuguese

3.7%

Chinese

2.8%

Japanese

2.8%

Polish

2.8%

Hindi

1.9%

Mandarin

1.9%

Turkish

1.9%

Norwegian

1.9%

Russian

1.9%

Carrier

1.9%

Swedish

0.9%

Vietnamese

0.9%

Romanian

0.9%

Balinese

0.9%

Indonesian

0.9%
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Banquet Manager Education

Schools

Johnson & Wales University

20.0%

University of Phoenix

8.8%

Michigan State University

7.1%

University of Wisconsin - Stout

6.4%

Cornell University

5.4%

University of Central Florida

4.7%

Nassau Community College

4.4%

University of Nevada - Las Vegas

3.7%

San Diego State University

3.7%

Florida International University

3.7%

Purdue University

3.7%

Pennsylvania State University

3.4%

University of Houston

3.4%

Southern New Hampshire University

3.4%

Iowa State University

3.4%

Northern Arizona University

3.1%

University of Massachusetts Amherst

3.1%

Culinary Institute of America

3.1%

University of Alabama

2.7%

San Francisco State University

2.7%
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Majors

Business

26.0%

Hospitality Management

17.9%

Health Care Administration

8.7%

Management

6.7%

Marketing

5.1%

Culinary Arts

5.0%

Communication

4.4%

Psychology

3.4%

Criminal Justice

3.3%

Accounting

2.5%

Education

1.9%

General Studies

1.9%

Political Science

1.8%

Liberal Arts

1.7%

English

1.7%

Public Relations

1.7%

General Education, Specific Areas

1.7%

History

1.6%

Food And Nutrition

1.6%

Kinesiology

1.3%
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Degrees

Bachelors

45.7%

Other

28.2%

Associate

13.6%

Masters

5.9%

Certificate

4.9%

Diploma

0.8%

License

0.5%

Doctorate

0.4%
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Real Banquet Manager Salaries

Job Title Company Location Start Date Salary
Banquet/Reception Manager GWN Enterprises LLC Los Angeles, CA Sep 12, 2016 $75,000
Banquet/Reception Manager GWN Enterprises LLC Los Angeles, CA May 27, 2016 $69,000
Banquet Manager H.E. Newport, LLC, A Delaware Limited Liability Co New York, NY Jun 29, 2013 $68,600
Catering/Banquet Manager Sterling Caterers & Restaurant LLC Bethpage, NY Feb 12, 2016 $68,432
Banquet Manager Il Posto LLC (D/B/A Del Posto) New York, NY May 15, 2014 $66,700
Banquet Manager Woodway Country Club Darien, CT Nov 20, 2015 $65,166
Banquet Manager H.E. Newport, L.L.C., A Delaware Limited Liability NM Jun 28, 2010 $65,000
Banquet Manager RFP VI Hotel Boxborough O LLC Boxborough, MA Apr 07, 2013 $63,190
Banquet Manager Hilton Worldwide, Inc. New York, NY Aug 20, 2016 $61,500
Banquet Manager The Westin Diplomat Resort & Spa Hollywood, FL Oct 30, 2009 $60,447
Hotel Banquet Manager The Westin Diplomat Resort & Spa Hollywood, FL Dec 28, 2009 $60,447
Banquet Manager Sofitel San Francisco Bay Redwood City, CA Sep 21, 2013 $60,000
Banquet Manager Leominster Payroll, LLC Leominster, MA Apr 01, 2015 $60,000
Banquet Manager Andaz Wall Street New York, NY May 20, 2013 $59,000
Banquet Manager The Dupont Hotel Washington, DC Oct 16, 2012 $57,500
Banquet Manager The Dupont Hotel Washington, DC Oct 17, 2012 $57,500
Banquet Manager Hawks Cay Resort Duck Key, FL Oct 28, 2013 $56,000
Banquet Manager Sofitel San Francisco Bay Redwood City, CA Sep 16, 2013 $55,000 -
$65,000
Banquet Manager Doyle Dupont LLC Washington, DC Sep 10, 2014 $55,000
Catering & Banquets Set-Up Manager Wynn Las Vegas, LLC Las Vegas, NV Nov 03, 2012 $53,394 -
$56,000
Banquet Manager Hawks Cay Resort Duck Key, FL Oct 28, 2010 $52,000
Banquet Manager Yasmeena Corporation Lawrenceville, NJ Feb 13, 2011 $47,694
Banquet Manager Rico Brothers Corporation Frederick, MD Aug 01, 2015 $46,800
Banquet Manager Rico Brothers Corporation Frederick, MD Aug 01, 2012 $45,000
Banquet Manager Hyatt Corporation Wichita, KS Sep 13, 2011 $45,000 -
$64,000

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Top Skills for A Banquet Manager

BeverageServiceBanquetStaffWeeklyPayrollCustomerServiceMenuPlanningBanquetDepartmentSuperviseBartendersSquareFeetBanquetServersSpecialEventsMeetingSpaceLaborCostsBanquetFunctionsGuestSatisfactionCustomerSatisfactionBanquetOperationsDailyOperationsServiceStandardsBanquetFacility

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Top Banquet Manager Skills

  1. Beverage Service
  2. Banquet Staff
  3. Weekly Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Managed beverage service, staff scheduling, inventory management and customer service.
  • Trained and directed banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.
  • Monitored and processed weekly payroll.
  • Received recognition from different banquet events for providing excellent customer service.
  • Experienced in preparing banquets including menu planning, course preparation, room setup, and arranging for special requests.

Top Banquet Manager Employers

Banquet Manager Videos

B. F. Saul Company Hospitality Group's Mauricio Cortez, Banquet Manager

Career Advice on becoming a Conference and Banqueting Manager by Jozsef P (Full Version)

Day in the Life : Chef Hans of Palms Country Club

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