Organizational Development Consultant
Baptist Health Care job in Pensacola, FL
The Organizational Development Consultant is responsible for the design, development and execution of talent development solutions in partnership with the Executive Director of OD, Baptist Health Care Officers and stakeholders. This position is a hands-on role with the responsibility of leading Baptist Health Care in building and evolving the leadership development competencies, engagement, and succession planning functions of the organization. Reporting directly to the Executive Director of OD, this position plays a critical role in continuing to make Baptist Health Care an employer of choice by developing our leaders at all levels to ensure the best employee experience with high levels of engagement and retention.
Responsibilities
Leads all talent management programs from strategy to execution, including (but not limited to): Leadership and Staff Development, Talent Management and Succession Planning, and Culture-keeping.
Works cross-functionally with the CHRO, ED of OD, organization leaders, HR business partners and other stakeholders to assess training and development needs and facilitates the design and development of training programs, aids, and tools that align with Baptist Health Care's mission, objectives and human capital strategy.
Develops enterprise competency model for leaders and individual contributors using Korn Ferry competencies at Baptist Health Care, which then serves as the basis for future leadership/team member development, performance appraisal and interviewing best practices.
Designs and delivers comprehensive leadership development programs that are built upon each other to develop our leaders to their fullest potential.
Responsible for setting up internal coaching certification program for those selected as internal coaches.
Assists in plotting strategy and course for OD/Leadership Development and developing and delivering courses.
Delivers new team leader assimilation/expectations setting sessions
Provides consultation/guidance and individual development plan coaching for leaders at all levels.
Develops and implements emerging leaders program.
Develops succession planning and talent review cohorts for leaders.
Reviews and evaluates the effectiveness of training-related initiatives based upon business results, internal “client” feedback and quantitative measures such as training evaluations or knowledge/skill “tests”. Provides required post training assessments to ensure training objectives were accomplished. Reports assessment findings as required/requested.
Qualifications
Education
Bachelor's degree in education, Human Resource Management, Organizational Leadership, Other related field- Required Upon Hire
Master's degree in education, Human Resource Management, Organizational Leadership, Other related field- Preferred
Work Experience
10+ Years Experience in Organizational Development, specializing in building high-performing teams across functional areas and leadership development at all levels - Required Upon Hire
5 Years Experience in Organizational Development leadership- Required Upon Hire
3 Years Experience in health care Organizational Development- Preferred
Licenses and Certifications
Certified by Korn Ferry, American Society of Training and Development, NTL OD, or other OD certification- Preferred
Certified Professional in Human Resources (CP_SHRM) or Senior Certified Professional in Human Resources (SCP_SHRM)- Preferred
Auto-ApplyApplications Analyst I - Ambulatory/Clinic Focus, PRN
Baptist Health Care job in Pensacola, FL
Strongly Preferred: Candidates with healthcare clinical workflow, ambulatory clinical background, experience with Altera This role is best suited for individuals with hands-on clinical experience in an ambulatory care setting. The position functions primarily as a clinical liaison. The majority of the role involves being present in the clinic, working directly alongside providers and clinical staff to support them with electronic systems and optimize clinical workflows. Ideal candidates will have a strong understanding of clinic operations and a clinical background such as RN, Medical Assistant, or similar experience.
The Application Analyst I functions as a team member providing front line support on information systems technologies which are used across the health system. This position is responsible for assisting in providing application(s) configuration support, testing, implementation, and training to enhance clinical, financial and administrative applications, operational efficiencies, patient safety, and departmental workflow needs. The position requires the ability to work various shifts during system go lives or major upgrades.
* Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting.
* Work with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications to gain improved clinical, administrative, or health information management efficiencies, meet quality standards, and improve the patient and provider experience.
* Participates in change management activities to support successful system deployments and enhancements.
* Participates in unit, functional and integrated testing of the software with variety of hardware to ensure that the design objectives are met.
* Provides input into escalation of issues with appropriate internal and/or contracted resources.
* Assists with the development and maintenance of system documentation, end-user training materials, and supports training efforts.
* Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT leadership.
* Generate reports from various systems to monitor compliance and performance.
* Support and troubleshoot issues with end users through resolution.
* Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
* Actively participates in and sometimes leads team daily management and process improvement activities.
* Responsible for managing small to medium projects to completion on time.
Minimum Education
* High School Diploma or Equivalent Required
Minimum Work Experience
* 2 years IT or healthcare related experience Required
Auto-ApplyDosimetrist - Full-time, Baptist Hospital
Baptist Health Care job in Pensacola, FL
The Dosimetrist acts as a member of the radiation oncology team. This position has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment, is cognizant of procedures commonly used in brachytherapy and has the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist, Radiation Oncologist, Radiation Therapists and other members of the team.
Minimum Education
Technical Diploma/Certificate Radiation Therapy, Dosimetry Required
Minimum Work Experience
2 years Experience in Dosimetry if education is from radiation therapy program. Required
Required Skills, Knowledge and Abilities
Knowledge in the areas of cancer treatment and brachytherapy
Must be critical thinkers, and be able to analyze data.
Must have strong math skills.
Must have strong technical skills.
Consults with radiation physicists and physicians on the physical and radiobiological aspects if patients'
treatments and development plans.
Acquires and stores all patient data needed for 2D & 3D treatment plans (both external and brachytherapy), and
dosimetry data for patient dose calculations.
Assists staff, patient simulations and tumor localization for the implementation of the treatment plan.
Calculates dose distributions and machine settings for patient treatments.
Develops techniques for improved radiation delivery.
Assists with all types of preplanning and brachytherapy implants.
Assists the RSO with the monitoring of isotope patient admissions, collection and storage of radioactive items, room monitoring and release, and documentation.
Maintains current knowledge/certification/licensure. Pursues professional growth and development.
Assist in other duties as assigned to support the operational needs of the department and organization.
May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Auto-ApplyTalent Relations Partner
Baptist Health Care job in Pensacola, FL
The Talent Relations Partner works closely with Baptist Health Care leaders and team members, providing consultation in the areas of escalated team member performance management, team member engagement, team member concerns, listening sessions, climate surveys, corrective actions, investigations, and mediated conversations. The Talent Relations Partner ensures consistent application and integration of policies, procedures and practices in support of Baptist Health Care's business objectives. The Talent Relations Partner maintains an effective level of business literacy about operational functions, organizational structure, human resource related key performance indicators (i.e., team member engagement index, turnover, performance management metrics, etc.), clinical quality metrics, process improvement activities, workplace culture, and organizational goals. The Talent Relations Partner plays an active role in supporting organization-wide reward and recognition activities, team member engagement surveys, works closely with counsel on legal matters, provides coaching and consultative support to leaders on team member relations issues, maintains thorough and well-articulated notes regarding investigations, participates in unemployment claims management and may assist with training and development.
Responsibilities
Conducts and manages escalated internal investigations and complex team member relations issues by gathering and analyzing facts, maintaining proper documentation, and ensures consistent and objective application and integration of Baptist Health Care's policies and procedures.
Provides effective consultation and case management of issues such as disciplinary action, performance management, resolution of complaints, and facilitation of termination and exit processes for involuntary separations.
Provides guidance on a variety of human resources related issues (i.e., Equal Employment Opportunity (EEO), wage and hour, harassment, Americans with Disabilities (ADA), discrimination, team member disputes, Family Medical Leave Act (FMLA) to ensure effective, compliant resolutions are established efficiently and within organizational guidelines.
Assists in identifying team member work life cycle trends to collaborate in development or updating of HR policies, processes and procedures, common tools, templates, and approaches to effectively manage team member relations matters.
Provides support and advocacy to all team members.
Establishes relationships with all levels of team members, aimed at enhancing Baptist Health Care's culture, driving proactive team member engagement through attendance at department staff meetings, rewards and recognition events, participating in listening sessions, assisting with climate surveys and other workforce experience events.
Conducts and manages assigned unemployment claims processing and associated hearings.
Assists in creating insights from key human resource data to inform and shape team member relations process efficiencies, program improvements, and shares finding with key internal partners to develop and deliver a plan linked to Baptist Health Care's strategic plan and goals.
Ensures compliance with federal, state, and local laws and regulation, in collaboration with cross-functional HR leaders, HR colleagues and internal counsel.
Develops and maintains close partnerships with HRBP's to drive Baptist Health Care's business strategy and objectives.
Qualifications
Required- Bachelor's Degree Human Resource Management, Other related field
Required- 3 years Human Resources experience as a senior level generalist, employee relations partner or HR leader directly supporting employee relations functions.
Preferred- Previous experience in a health care facility or hospital.
Preferred - Certified Professional in Human Resources (CP_SHRM), Senior Certified Professional in Human Resources (SCP_SHRM), or Professional in Human Resources (PHR_HRCI)
Auto-ApplyOffice Coordinator - Outpatient Rehab, Full-time, 9 Mile
Baptist Health Care job in Pensacola, FL
The Office Coordinator provides administrative support by performing various secretarial, administrative, and assistant responsibilities. This position relies on program knowledge to assist team member needs, performs a variety of tasks, relies on personal judgment and is able to work independently. This position ensures office operations run smoothly and efficiently. This position collaborates with management on staff schedules, office policies and procedures, supplies, workflow and projects.
Responsibilities
Performs a variety of administrative functions and assistance for the department.
Performs administrative duties for the office to include, but not limited to, reception, copying, faxing, mailing, and filing. Maintains electronic or paper files.
Responds to calls and visits from team members, contingent workers, other visitors including the public at large; determines the urgency of the situation.
Acts as receptionist to visitors, receives and routes mail.
Coordinates schedules and organizes activities such as meetings, and department activities for all members of the department.
Initiates and maintains department files of case records, correspondence, reports and resources.
Deals discreetly with sensitive confidential information contained in minutes, letters, reports, and other documents.
Initiates and develops special projects including department/director presentations, workshops and mass mailings.
Oversees office management and maintenance for the department.
Anticipates maintenance, equipment, and supply needs.
Assist in other duties as assigned to support the operational needs of the department and organization.
May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Qualifications
Minimum Education
High School Diploma or Equivalent Required
Minimum Work Experience
1-3 years Office Coordinator, Secretary or Receptionist experience Required
Required Skills, Knowledge and Abilities
Knowledge of medical terminology and records management.
Knowledge of basic computer skills.
Ability to deal appropriately with confidential information.
Able to function effectively with frequent interruptions.
Must have excellent written and oral communication skills.
Auto-ApplyChaplain Resident
Baptist Health Care job in Pensacola, FL
The Chaplain Resident is responsible for the spiritual and emotional support of people of all religious beliefs in the hospital. The position functions as a competent spiritual care provider with the ability to relate cooperatively with patients' family members, peers and other hospital personnel. The chaplain provides crisis, grief and loss support, spiritual guidance by helping patients and families identify their spiritual resources, needs, and concerns; helps identify and evaluate moral and ethical options; provides rituals and services; and helps patients identify and utilize systems of support. The resident is a participant in the clinical education support at Baptist Health Care.
* Incorporates a commitment to quality, which focuses on the needs of clients and families.
* Provides pastoral assessment and participates in creating the plan of care for requested spiritual counseling/care, as evidenced by documentation in clinical records.
* Plans and participates in programs and memorial services/rituals for staff/families as requested by the director.
* Cares for families during traumas and code blues and acts as a liaison between staff and family when needed.
* Participates in all departmental clinical education.
* Assist in other duties as assigned to support the operational needs of the department and organization.
* May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Minimum Education
* Bachelor's Degree Religion
Auto-ApplyPhysical Therapy Assistant - Outpatient, PRN
Baptist Health Care job in Pensacola, FL
Under the general supervision of a physical therapist, the physical therapist assistant is a licensed provider of physical therapy services that delivers skilled physical therapy treatments to patients following the plan of care established by a physical therapist. This position carries out a therapeutic plan directed toward improving mobility, relieving pain, increasing strength, and decreasing deformity due to disease or injury.
Responsibilities
Provides physical therapy services according to the state practice act, under the supervision of a physical therapist.
Coordinates patient care with other clinical team members ensuring optimal patient care and communication as evidenced in the clinical record.
Completes all required documentation according to current policies and procedures. Documentation reflects care provided and the outcomes achieved.
Maintains and enhances professional clinical knowledge as well as promoting professional standards in physical therapy.
Qualifications
Associates Degree Physical Therapist Assistant.
Physical Therapist Assistant Licensed State of Florida Upon Hire Required.
BLS for Healthcare Providers (BLS) Upon Hire Required.
Competence in the delivery of skilled physical therapy services and knowledge of the scope of practice for a physical therapist assistant.
Competent in the delivery of evidence-based physical therapy interventions.
Excellent time and resource management skills.
Ability to maintain strenuous daily pace with overlapping schedule subject to multiple demands and interruptions.
Function at a level of performance demonstrating sound judgment and decision making, including ability to seek direction and clarification from Physical Therapist.
Auto-ApplyNuclear Medicine Technologist - 9 Mile/Full Time
Baptist Health Care job in Pensacola, FL
The Nuclear Medicine Technologist is responsible for ordering, preparing, measuring and administering radiopharmaceuticals for use in diagnostic studies. He / she are under the direction of the physicians licensed to administer radioactive materials. Performs and assists with nuclear medicine studies. Is responsible for patient safety protocols. Maintains all federal, state, local and regulatory agency requirements. Participates in Continuous Quality Improvement (CQI) activities.
Responsibilities
What you will do
Demonstrates the skills and judgment necessary to implement medical plan of care, and procedures as necessary for the care of the patient.
Sets up, adjusts, and safely operates nuclear camera(s) and related computers.
Prepare radioactive isotopes for administration to patients.
Follow recommended guidelines of the nuclear regulatory commission (NRC) A.L.A.R.A. program.
Follows federal, state, and local radiation control guidelines for radioisotopes.
Performs various clerical duties.
Must be available for on call assignments, as needed.
Maintains current knowledge/certification/licensure. Pursues professional growth and development.
Qualifications
Minimum Education
High School Diploma or Equivalent Required and
Associate's degree Nuclear Medicine Technology Required or bachelor's degree Nuclear Medicine Technology Required.
Licenses and Certifications
Certified Radiology Technologist Licensed State of Florida Upon Hire Required and
Certified Nuclear Medicine Technologist (CNMT) NMTCB OR Registered Technologist - Nuclear Medicine Technology (RTN) ARRT, required upon hire.
BLS for Healthcare Providers (BLS) Upon Hire Required
Required Skills, Knowledge and Abilities
Knowledge of state and federal regulations required.
Proficient in venipuncture procedures.
Must be able to multi task daily
Possesses knowledge of filing systems, telephone etiquette and customer service.
Computer skills, medical terminology preferred
Auto-ApplyAuditor - Consultant Senior
Baptist Health Care job in Pensacola, FL
The Senior Auditor/Consultant performs professional internal auditing services which include financial, operational, information technology and compliance audits; provides consulting services to operations management and staff; and provides input for developing the annual internal audit plan.
* Support for external auditors.
* Internal assurance services (operational, compliance, financial), consulting projects, special investigations.
* Improving financial and operational control procedures for existing programs.
* Developing financial and operational control procedures for new programs prior to implementation.
Minimum Education
* Bachelor's Degree Accounting, Business Administration, Finance Required
Minimum Work Experience
* 5 years Experience in a health care environment in the area of financial, operational and/or compliance auditing. Required
Licenses and Certifications
* Certified Public Accountant (CPA) Preferred or
* Certified Fraud Examiner (CFE) Preferred or
* Certified Healthcare Compliance (CHC) Preferred
Required Skills, Knowledge and Abilities
* Proficiency with PC based business systems: Excel, Access, Power Point.
* Strong knowledge of accounting practices, concepts, and internal controls.
* Strong analytical and problem-solving skills, plus strong written and verbal communications skills.
* Ability to work with personnel at all levels within the organization.
* Must be able to work with and protect confidential information.
* Must work independently and as a member of a team when needed.
Auto-ApplySocial Worker I
Baptist Health Care job in Pensacola, FL
The Social Worker I is responsible for coordinating outpatient support services for cancer patients and works in conjunction with the inpatient oncology social worker as needed in providing support. This position is responsible for providing a full range of psychosocial services including psychosocial assessment, treatment planning, therapeutic interventions, and resource referral. In addition, this position is responsible for assessment and monitoring of the oncology distress screening program, identifying and facilitating appropriate support groups as well as providing financial assistance and guidance to patients in relation to their medication needs and guidance for completing grant and pharmaceutical applications for assistance. This position participates as a hospital member in cancer related outreach activities and screenings and is responsible for assisting in meeting the American College of Surgeons standards as they deal with issues psychosocial care of the cancer patient and outreach.
Responsibilities
Provides oncology patients with psychosocial care and education.
Provides services to oncology patient population.
Provides patients with a financial assessment and follow up.
Assists in the development of protocols for oncology patient population.
Maintains current knowledge base of cancer-related information and resources to assist in patient care.
Serves as the Cancer Committee Psychosocial Services Coordinator and maintains cancer programs compliance within this program with the assistance of the Cancer Support Services Specialist.
Serves as a resource for cancer-related issues for the hospital and staff including participating in educational in-services as needed.
Consults with physicians and other clinical staff members as necessary.
Assess the need for support groups and facilitates support groups for cancer patients and their families.
Work collaboratively with the American Cancer Society Representatives to ensure patient support.
Provides psychosocial intervention, including crisis intervention, and teaching to clients.
Participates in community outreach.
Qualifications
Minimum Education
Bachelor's Degree Social Work Required
Minimum Work Experience
Experience in health care setting Preferred
Required Skills, Knowledge and Abilities
Possesses skills and knowledge base congruent with the Social Work Code of Ethics.
Ability to work well with all levels of personnel, professional and non-professional.
Ability to assess the needs of patients and provide them personalized care.
Ability to deal efficiently and effectively with a wide variety of individuals.
Understanding of death, dying, and grief.
Ability to communicate effectively and document information accurately.
Auto-ApplyDirector of Nursing - Baptist Behavioral Health
Baptist Health Care job in Pensacola, FL
The Director- Nursing is accountable for the oversight of and leadership for patient care services in the Behavioral Medicine Center. The director assures personnel management, resource allocation, fiscal management, and evidence-based nursing practice that supports the provision of safe, effective patient care and high reliability performance throughout areas of responsibility. This position provides operational leadership to the Behavioral Medicine Center departments and works collaboratively with Baptist Health Care (BHC) leadership and nursing to ensure consistency in processes, favorable outcomes across the center's metrics and judicious stewardship of all organizational resources. The director is accountable for maintaining a work environment that consistently reflects organizational values and that is conducive to professional growth and accountability, including active involvement in BHC nursing community of practice endeavors. The director ensures that the center's departments function in accordance with all regulatory standards.
Qualifications
Minimum Education
Bachelor's Degree Nursing Required
Master's Degree Business Administration, Nursing, Related field, Health Care Preferred
Minimum Work Experience
4-6 years Clinical experience in an acute care hospital environment. Required and
3 years Demonstrated successful leadership in an acute care hospital environment (preferably director role, leading multiple departments). Required
Licenses and Certifications
Registered Nurse Licensed State of Florida or eligible compact state Upon Hire Required
BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
Psychiatric-Mental Health Nursing(PMH-BC), American Nurses Credentialing Center(ANCC) - Upon Hire Required if no Master's Degree
Required Skills, Knowledge and Abilities
Knowledge of human resource management; program development; fiscal management and familiarity with regulatory and accrediting agency standards. Ability to mentor and develop all members of the Behavioral Medicine Center team.
Adept at performance/process improvement activities.
Effective communication skills especially in high emotion, high stress and high intensity situations.
Ability to build healthy and successful interdisciplinary team function and relationships (including all disciplines/
Develops, implements, and evaluates an ongoing services program that ensures the provision of safe clinical practice that emphasizes reliability in performance and is consistent with the hospital mission.
Works collaboratively with the managers and the education department to ensure clinical competencies are evidence based and align with policy. Holds self and others accountable for maintain current competencies.
Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
Monitors/maintains department compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
Attains all agreed to goals and objectives within specified time frames, as part of the organization's overall mission.
Is responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
Manages direct reports which include orientation, development and evaluation of personnel, and monitoring the provision of delivering quality services. Participates in the recruiting, interviewing and selecting of team members following policies, guidelines and applicable laws. Evaluates their performance relative to job goals and requirements. Provides coaching to staff, recommends in-service education programs, and ensures adherence to internal policies and standards.
Is responsible for the fiscal management of division; assures proper utilization of organization's financial resources.
Effectively communicates departmental, organization, and industry information to staff.
Auto-ApplyPhysical Therapy Assistant - Acute, PRN, Baptist Hospital
Baptist Health Care job in Pensacola, FL
Under the supervision of a physical therapist, the physical therapist assistant is a licensed provider of physical therapy services that delivers skilled physical therapy treatments to patients following the plan of care established by a physical therapist. This position carries out a therapeutic plan directed toward improving mobility, relieving pain, increasing strength, and decreasing deformity due to disease or injury.
Associates Degree Physical Therapist Assistant.
Physical Therapist Assistant Licensed State of Florida Upon Hire Required.
BLS for Healthcare Providers (BLS) Upon Hire Required.
Competence in the delivery of skilled physical therapy services and knowledge of the scope of practice for a physical therapist assistant.
Competent in the delivery of evidence-based physical therapy interventions.
Excellent time and resource management skills.
Ability to maintain strenuous daily pace with overlapping schedule subject to multiple demands and interruptions.
Function at a level of performance demonstrating sound judgment and decision making, including ability to seek direction and clarification from Physical Therapist.
Provides physical therapy services according to the state practice act, under the supervision of a physical therapist.
Coordinates patient care with other clinical team members ensuring optimal patient care and communication as evidenced in the clinical record.
Completes all required documentation according to current policies and procedures. Documentation reflects care provided and the outcomes achieved.
Maintains and enhances professional clinical knowledge as well as promoting professional standards in physical therapy.
Assist in other duties as assigned to support the operational needs of the department and organization.
May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Assist in other duties as assigned to support the operational needs of the department and organization.
May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Auto-ApplyNetwork Engineer II
Baptist Health Care job in Pensacola, FL
The Network Engineer II is responsible for the operation of the data communications network including all physical and virtual networking devices not limited to switches, routers, firewalls, and wireless access points. Responsible for physical maintenance and appropriate management of communications rooms and data centers including racks, patch panels, etc. Supports and remedies network problems and works with teams across service lines for resolution. Provides training and assists with proposal writing. Responsible for project planning, cost analysis and vendor comparisons. May research and evaluate emerging network and communication technology. Defines network and/or product security (e.g., firewalls, VPNs, virtual circuits) and may define overall and general security. Technical and operational escalation resource for Network Engineer I. Takes a broader lead in coordinating efforts between Network Engineering, vendors, IT resources and operational customers than a Network Engineer I. This position participates in the On Call rotation for incident management.
Responsibilities
Responsible for the operation of the health systems' internal data communication systems, including but not limited to LAN,MAN,WAN and MPLS,VPLS circuits.
Plans, designs, and implements network systems including configuration and troubleshooting of switches, routers, firewall, VPN tunnels, Access Control Lists, Wireless Access Points, WAP controllers, IP phones, etc. both on premise and in cloud.
Responsible for troubleshooting and resolving network/vpn/wireless/webfilter issues.
Responsible for reviewing syslogs/firewall logs/etc. to monitor for threats and reviewing uptime/bandwidth/ipflow/etc. of the network to monitor for traffic issues.
Responsible for provisioning network ports through port security standards, entering in DNS records, DHCP reservations, etc. for keeping the network updated and clean.
Responsible for appropriately maintaining vlan and IP scheme for current and future growth.
Leads the installation of complex hardware, systems, and software for network and/or security components.
Leads the installation, configuration, and maintenance of network services, equipment and devices.
Responsible for documentation, project planning and implementation, and overall review of the state of the network for identifying opportunities for improvement.
Provides input into planning and support of network components infrastructure.
Performs problem analysis of server and workstation connectivity and associated network components.
Monitors and evaluates network performance and implements performance tuning.
Performs traffic capture and works with senior engineers to provide correction recommendations.
Qualifications
Minimum Education
Bachelor's Degree Computer Science, Five years of related experience maybe considered in lieu of degree Required
Minimum Work Experience
4-6 years experience in the operations of a company's internal data communications systems, including LANs and/or WANs Required or
7-9 years IT related experience Required
Auto-ApplyAccess Specialist I- Patient Access Scheduling/Nine Mile
Baptist Health Care job in Pensacola, FL
Schedule: Monday-Friday, 8:00 AM - 4:30 PM (Onsite)
This onsite role supports patient scheduling at Nine Mile Medical Park. Responsibilities include scheduling diagnostic appointments after BMG visits, rescheduling patients due to lateness, cancellations, authorization issues, etc. Calling out on diagnostic orders to ensure timely follow-up
The Access Specialist serves as the single point of contact for online patient scheduling. This position is responsible for receiving all incoming phone calls, web requests, and working with referral sources. This position follows through with completing the appointment, working insurance verification, and any necessary inquires with the appropriate clinical team. The patient needs will be initiated by order placement. This position will maximize patient experience and operational workflow. This position will work directly with patient access leadership. In order to ensure superior service and appropriate patient care, all pre-appointment requirements including scheduling, authorization, price estimation, financial counseling and pre-registration will be coordinated by this position.
Minimum Education
High School Diploma or Equivalent Required
Minimum Work Experience
2 years Relevant revenue cycle experience (patient access, financial assistance, insurance billing, patient and/or insurance collections, reimbursement, customer service, payer contracting, or coding) Required
experience in healthcare customer scheduling Preferred
Less job experience is required with completed advanced education (Associates, Bachelors, or Masters' degree)
Accountable for scheduling all patient self service appointments.
Monitors, documents and completes any insurance verification (benefit) requirements.
Ensure BHC has accurate and current information to process claims and to obtain payment including complete review of financial clearances.
Understands all regulatory agency requirements (i.e., HIPPA, EMTALA, OIG, and CMS, etc.) as it relates to software under PASS' management.
Auto-ApplyAthletic Trainer II - Sports Medicine Orthopedic - BMP 9 Mile
Baptist Health Care job in Pensacola, FL
The Athletic Trainer II works closely with the physician in the department to maintain regulatory documentation and patient care. This position is a licensed personnel whose duties consist of assisting with revolving issues that occur within the clinical office setting, ensuring efficient patient flow, order clinical supplies, filing and documentation organization, supervise students and confer with licensed personnel concerning patient safety and response to treatment. This position must be competent in all performed duties and comply with licensing board requirements.
* Responsible for following all unit precautions and procedures in the performance of job duties to ensure a safe work environment for self and others; assists with specific direct patient care activities.
* Prepares patient for provider; maintains supplies, rooms, and medications; performs and tracks tests and results; assists providers and nurses; performs chart documentation, review, and maintenance; performs front office duties when required and completes miscellaneous duties as assigned. Maintains patient flow in the clinical areas.
* Performs clinical duties as directed.
* Obtains equipment needed for patient care delivery.
* Maintains work area and equipment in condition required by department standards.
* Provide coordination for health education and referrals to meet the immediate health care needs of patients.
* Maintains current knowledge/certification/licensure. Pursues professional growth and development.
Minimum Education
* Master's Degree Athletic Training, Exercise Science, Related field Required
Minimum Work Experience
* 1-3 years Clinical experience Required or
* Completed an ATC fellowship program Required
Licenses and Certifications
* Athletic Trainer Licensed State of Florida Upon Hire Required
* Certified Athletic Trainer (AT_BOC) Upon Hire Required
* BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
Required Skills, Knowledge and Abilities
* Strong verbal and written communication skills.
* Excellent customer service skills.
* Ability to seek and accept direction and clarification from others.
* Knowledge of basic medical terminology and exercise prescription for rehabilitation.
* Ability to deal appropriately with confidential information.
* Organizational skills.
* Able to multi-task effectively.
Auto-ApplyMental Health Technician - Youth/Full Time, Nights
Baptist Health Care job in Pensacola, FL
The Mental Health Technician is a key player in the delivery of care based on the recovery model. This position works under the direction of a registered nurse to provide direct patient care. This position is responsible for supervising, interacting, assisting, and supporting specific age groups of psychiatric patients. The technician in this role helps maintain therapeutic relationships and lives the values to promote a positive therapeutic environment and patient experience. The Technician assists in the implementation of recovery plans. This position is responsible for routine and assigned tasks and helping the nursing staff with patient care activities.
What you will do
* Performs all responsibilities/duties required by the mental health unit as defined in the scope of service, to ensure that the unique needs of the patient are addressed.
* Performs safety rounds to ensure that the patients and environment are safe. During rounds, the tech is responsible for observing the patient's appearance/behaviors and documenting the patient status, including reporting abnormal findings to the registered nurse.
* Identifies patient needs and functions as part of the treatment team to develop and implement a plan of care that is individualized to the patient preferences and needs.
* Responsible for development and facilitation of mental health technician-led groups. This includes documentation of groups in the electronic health record.
* Utilizes Crisis Prevention Intervention techniques to recognize escalating behavior and de-escalates appropriately. This includes responding to escalating events and using interventions to maintain patient and unit safety.
* Maintains up to date and accurate documentation of care provided to ensure the integration of information for use by the healthcare team, to ensure quality care.
* Analyzes problems effectively and demonstrates appropriate courses of actions and solutions. Demonstrates proper judgment in decision-making skills when necessary.
* Provides person centered care offering choices, engaging patients in the treatment process, fosters optimism and hope in others. Serves as a role model for others in managing behaviors and in de-escalation of patients.
* Responsible for managing the therapeutic milieu and redirecting behaviors as needed.
* Maintains current knowledge/certification.
Minimum Education
* High School Diploma or Equivalent Required
* Bachelor's Degree Clinical Psychology, Counseling/Psychology, Psychiatric-Mental Health, preferred
Minimum Work Experience
* 1-3 years experience in psychiatric care or healthcare related position, preferred
Licenses and Certifications
* BLS for Healthcare Providers (BLS) American Heart Association Upon Hire, required
* CPI within 90 Days, required
* Ukeru User Certification (UKERU_CERT) within 90 days, required
Required Skills, Knowledge and Abilities
* Ability to communicate effectively and document information accurately.
* Strong interpersonal and team skills
* Empathy and excellent listening skills.
* Ability to deal appropriately with confidential information.
* Excellent customer service skills.
* Knowledge of basic medical terminology.
* Basic computer knowledge.
Auto-ApplyPhlebotomy Technician I- PRN
Baptist Health Care job in Pensacola, FL
The Phlebotomy Technician performs phlebotomy functions including, but not limited to; obtains blood specimens by reviewing test orders, reading patient identification, performing venipunctures and fingerstick, initialing, dating, and noting times of collection. and results; notifying physician of abnormal results. This position performs related clerical duties.
Minimum Education
High School Diploma or Equivalent Required
Performs phlebotomy procedures according to established policies and procedures.
Identifies patients and properly labels specimen tubes.
Organizes assigned work and ensures the workload is completed in an accurate and timely manner.
Ensure the proper information is provided on the requisition.
Maintains high specimen quality.
Operates assigned equipment, performs any required maintenance and performs all procedures in a safe manner as instructed. Maintains equipment in the condition required by department standards.
Will act as a receptionist, greet patients, and answer phones in the lab.
Performs EKG's according to established procedures.
Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May also perform work of a higher level in preparation for increased responsibility and may be required to do work of lesser responsibility when the workload of the department so requires.
Auto-ApplyCardiovascular Sonographer - PRN, Gulf Breeze Hospital
Baptist Health Care job in Gulf Breeze, FL
The Cardiovascular Sonographer III is responsible for the independent operation of sonographic equipment, and for performing and communicating results of diagnostic examinations using sonography, in addition to daily operations of the sonographic laboratory, patient schedule, equipment maintenance, the report of equipment failures, and quality assessment. This position maintains a high standard of medical ethics at all times and is self-motivated to increase level of understanding and knowledge of the field, disease, and new procedures as they evolve.
* Performs such exams as abdominal, renal, aorta, thyroid, pelvic, obstetrical, bio physical profiles, vascular studies, testicular and breasts and 2-D and/or 3-D echocardiograms, transesophageal echocardiograms (TEE), stress echo, carotid, arterial, venous, aorta depending on department assigned. Color flow studies, doppler studies, biopsies and fluid collections of localized areas.
* Performs ordered exams/request on patients according to physician order, appropriate indication for the exam, patient history, and other pertinent patient information.
* Reviews patient charts and requests with the radiologist as needed to ensure the proper examination and diagnostic results are obtained.
* Takes representative anatomical images, checks all images to assure that the required images have been acquired per protocols, recognizes normal versus abnormal anatomy, and exhibits knowledge of various pathological processes, and completes the sonographer report.
* Analyses ultrasound images and medical history, and communicates findings to the appropriate physician/provider. Provides written, unofficial reports of examinations.
* Quality controls all images; consults with the radiologist about the reading of scans and reports.
* Maintains documentation of daily procedures performed in the ultrasound daily log book: includes such information as patients name, date of birth, hospital ID number, requesting physician, patient location, type of exam, sonographers initials, and equipment used.
* Available for on call status rotations.
* Maintains knowledge/licensure/certification.
* Marks images for proper definition and explanation.
* High-level disinfectant will be used and maintained per manufacturer guidelines.
* Reports any malfunctions and calls the service personnel
* Performs general clerical duties.
* Maintains ultrasound rooms for optimum efficiency: This entails stocking rooms with linen, gel, gloves, and supplies for assisting with procedures.
Cardiovascular Sonographer I
Minimum Education
* Technical Diploma/Certificate Diagnostic Medical Sonography, Related field Required
Minimum Work Experience
* 0-1 year Sonographer experience Preferred
Licenses and Certifications
* BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
* Registered Diagnostic Cardiac Sonographer (RDCS) in Echocardiography within 18 Months Required or
* Registered Cardiac Sonographer (RCS_CCI) in Echocardiography within 18 Months Required
* Registered Vascular Specialist (RVS_CCI) in Vascular within 2 Years Required or
* Registered Vascular Technologist (RVT) in Vascular within 2 Years Required
Cardiovascular Sonographer II
Minimum Education
* Technical Diploma/Certificate Diagnostic Medical Sonography, Related field Required
Minimum Work Experience
* 1-3 years Sonographer experience Preferred
Licenses and Certifications
* BLS for Healthcare Providers (BLS) American Heart Assoication Upon Hire Required
* Must have one of the following certifications for level II. If the team member earns RDCS or RCS to move to level II, the team member must earn RVS or RVT within 2 years from date of original hire into a Sonographer role. If the team member earns RVS or RVT to move to level II, the team member must earn RDCS or RCS within 18 months from date of original hire into a Sonographer role.
* Registered Diagnostic Cardiac Sonographer (RDCS) in Echocardiography within 18 Months Required or
* Registered Cardiac Sonographer (RCS_CCI) in Echocardiography within 18 Months Required
* Registered Vascular Technologist (RVT) in Vascular within 2 Years Required or
* Registered Vascular Specialist (RVS_CCI) in Vascular within 2 Years Required
Cardiovascular Sonographer III
Minimum Education
* Technical Diploma/Certificate Diagnostic Medical Sonography, Related field Required
Minimum Work Experience
* 1-3 years Experience in either echo or vascular ultrasound Preferred
Licenses and Certifications
* BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
* Registered Diagnostic Cardiac Sonographer (RDCS) Registered in Echocardiography Upon Hire Required or
* Registered Cardiac Sonographer (RCS_CCI) Registered in Echocardiography Upon Hire Required and
* Registered Vascular Technologist (RVT) Registered in Vascular Upon Hire Required or
* Registered Vascular Specialist (RVS_CCI) Registered in Vascular Upon Hire Required
Required Skills, Knowledge and Abilities
* Demonstrates the knowledge and ability to perform the tasks listed on the competencies list as prescribed by the department.
* Must be able to multi task daily.
* Knowledge of filing systems, telephone etiquette and customer service.
* Computer skills.
Auto-ApplyCompliance Auditor - OP-Ambulatory Services
Baptist Health Care job in Pensacola, FL
This entry-level position is responsible for auditing outpatient and ambulatory services claims to federally funded healthcare payors across the Baptist Physician Enterprise (BPE) organization. The position audits and provides feedback as needed and attends BPE department meetings as needed to respond to compliance related coding and billing questions and provide feedback on audit findings and necessary remediation/corrective action requirements. The position analyzes coded records for compliance with federal, state and third-party insurer rules and regulations and note trends. The position educates physicians and staff on error trends and how to prevent/reduce errors to demonstrate compliance with the False Claims Act, the Federal Overpayment Rule, CMS and Medicaid billing and coding requirements; and maximize reimbursement. This role requires a keen eye for detail, excellent communications and critical thinking skills, and a commitment to maintaining the highest ethical standards.
* Performs routine and targeted audits of patient services and corresponding claims submitted to government payors.
* Audits outpatient (OP)/ambulatory service claims to assure a minimum of 95% accuracy and recommends corrective action, education, and training related to audit results.
* Audits the assignment of International Classification of Diseases 10-CM (ICD-10) diagnostic and ICD-10-PCS procedural codes, Current Procedural Terminology (CPT) codes with modifiers, and other applicable codes in an accurate and productive manner on sampled outpatient/ambulatory cases.
* Reviews, analyzes and abstracts physician/other documentation for diagnoses, procedures, ancillary testing, medications, laboratory and other services provided.
* Utilizes Healthicity or other compliance and audit systems, develops and maintains comprehensive audit reports and documentation of each audit performed, cases sampled, and audit findings.
* Meets with audited providers/department leadership to present audit findings and required remediation/corrective actions to cure coding and billing errors; effectively educates and promotes awareness of compliant billing and coding requirements.
* Provides information to physicians and other health care staff regarding current coding practices and changes in state and federal regulations and guidelines.
* Researches and resolves problems referred by auditees and provides prompt feedback.
* Serves as a subject matter expert and resource for information and clarification on accurate and ethical coding and auditing processes and demonstrates a thorough knowledge of coding guidelines, governmental regulations, and billing requirements.
* Participates in and provides education sessions as needed on specific coding topics at huddle meetings and other forums.
* Communicates with physicians and other health care staff to obtain missing information or to clarify existing information.
* Responsible for the identification of claims that require correction or other reimbursement related remedies to cure coding and billing errors identified through audit activities.
* Responsible for operational excellence; ensures the delivery of quality audit services in accordance with applicable policies, procedures, and professional standards.
Minimum Education
* Bachelor's Degree Health Information Management, Five years of related experience maybe considered in lieu of degree, Related field Required
Minimum Work Experience
* 5 years Experience in a healthcare setting Required
* 1-3 years Healthcare coding and billing experience Preferred
* Prior experience with the following applications and systems: Healthicity, Altera Sunrise (formerly Allscripts), Hyland MRM, Clintegrity, FinThrive, and MS Office Suite and Excel in particular Preferred
Auto-ApplyApplications Analyst I - Ambulatory/Clinic Focus, PRN
Baptist Health Care job in Pensacola, FL
Strongly Preferred: Candidates with healthcare clinical workflow, ambulatory clinical background, experience with Altera
This role is best suited for individuals with hands-on clinical experience in an ambulatory care setting. The position functions primarily as a clinical liaison. The majority of the role involves being present in the clinic, working directly alongside providers and clinical staff to support them with electronic systems and optimize clinical workflows. Ideal candidates will have a strong understanding of clinic operations and a clinical background such as RN, Medical Assistant, or similar experience.
The Application Analyst I functions as a team member providing front line support on information systems technologies which are used across the health system. This position is responsible for assisting in providing application(s) configuration support, testing, implementation, and training to enhance clinical, financial and administrative applications, operational efficiencies, patient safety, and departmental workflow needs. The position requires the ability to work various shifts during system go lives or major upgrades.
Minimum Education
High School Diploma or Equivalent Required
Minimum Work Experience
2 years IT or healthcare related experience Required
Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting.
Work with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications to gain improved clinical, administrative, or health information management efficiencies, meet quality standards, and improve the patient and provider experience.
Participates in change management activities to support successful system deployments and enhancements.
Participates in unit, functional and integrated testing of the software with variety of hardware to ensure that the design objectives are met.
Provides input into escalation of issues with appropriate internal and/or contracted resources.
Assists with the development and maintenance of system documentation, end-user training materials, and supports training efforts.
Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT leadership.
Generate reports from various systems to monitor compliance and performance.
Support and troubleshoot issues with end users through resolution.
Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
Actively participates in and sometimes leads team daily management and process improvement activities.
Responsible for managing small to medium projects to completion on time.
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