Bellhop - Atlantic Oceanside Hotel and Event Center
Witham Family Hotels Job In Maine
Join Our Team as a Bellhop at the Atlantic Oceanside Hotel and Event Center! Are you ready for a rewarding career by the beautiful shores of Bar Harbor, Maine? We're seeking a friendly and reliable Bellhop to join our team at the Atlantic Oceanside Hotel and Event Center. This part-time seasonal position runs from spring through fall and is perfect for someone who enjoys guest interaction and creating memorable experiences in a picturesque setting.
As a Bellhop, you'll be the first friendly face to greet our guests and ensure they feel welcomed from the moment they arrive. You'll assist with luggage, offer helpful information about the property and local attractions, and deliver outstanding customer service that enhances their stay.
At Witham Family Hotels, we are dedicated to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family.
We are an equal opportunity employer, and we believe our strength lies in our differences.
You'll be working your magic on a seasonal basis at the Atlantic Oceanside Hotel and Event Center. The schedule will vary and may include mornings, evenings, weekends, and holidays. The starting wage is $17.36 per hour.
Why You'll Love Working Here:
Be part of a collaborative team that values your contributions.
Enjoy working in one of Maine's most scenic waterfront locations.
Help create unforgettable guest experiences and make a lasting impression.
What You May Not Know Is That We Also Offer Amazing Benefits and Perks:
Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked during the calendar year.
Teladoc Virtual Care: Access medical experts 24/7 for a $30 monthly charge, with $0 copay. Spouse/dependent(s) can use this service for free.
Dental and Vision Insurance: Our dental plan is amazing-it's a gem. You get up to 4 cleanings a year and more. We pay 80% of the cost. We also now offer a vision insurance plan!
End of Season Bonus.
Heating savings program in partnership with Irving and Dead River-save on heating oil and propane.
Core Values Program: Earn points for branded swag!
Referral Bonus: Up to $1,000 per new full-time employee you refer.
Discounts on hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels.
Employee Recognition Programs.
Employee Assistance Program (EAP): Free and anonymous counseling services.
Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates!
Annual Flu Shot Clinic.
Witham Family Hotels Gala: An annual event that recognizes YOU!
Be part of a company that gives back-The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations.
Key Responsibilities:
Greet guests warmly upon arrival and assist with unloading and delivering luggage to their rooms.
Provide helpful information about the property, amenities, and local attractions.
Escort guests to their rooms, explaining room features and ensuring their comfort.
Maintain cleanliness and organization in public areas and entryways.
Respond promptly to guest inquiries and requests with professionalism and a smile.
Perform additional tasks as assigned by the Front Desk or Management Team.
Skills & Requirements:
A positive, team-oriented attitude with excellent customer service skills.
Strong interpersonal and communication abilities.
Ability to lift and carry heavy luggage (up to 50 pounds) and navigate stairs.
Flexibility to work evenings, weekends, and holidays as required.
A valid driver's license and a clean driving record.
Physical Demands:
Frequent lifting, bending, and walking.
Standing for extended periods.
Navigating stairs while carrying luggage.
Performance Measurement:
90-day performance review, annual performance review, guest feedback, and team collaboration.
If you're outgoing, enjoy helping others, and are eager to work in a breathtaking location, we'd love to have you on our team. Apply now and help us create lasting memories for our guests at the Atlantic Oceanside Hotel and Event Center!
Hotel Reservation Agent - Witham Family Hotels
Witham Family Hotels Job In Bar Harbor, ME
Join Our Team as a Full-Time Seasonal Hotel Reservations Agent at Witham Family Hotels! Are you a customer-focused, detail-oriented professional looking for a rewarding role in the scenic town of Bar Harbor, Maine? We're seeking a Full-Time Seasonal Hotel Reservations Agent to join our Witham Family Hotels Reservations Team. In this role, you'll assist guests by answering questions, booking and modifying reservations, and ensuring a seamless booking experience for the following properties:
Atlantic Oceanside Hotel and Event Center
Bar Harbor Motel
Acadia Inn
Bar Harbor Grand Hotel
Bar Harbor Villager Motel
If you thrive in a fast-paced environment and enjoy creating exceptional guest experiences, we want to hear from you!
At Witham Family Hotels, we are committed to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family. As part of our team, you'll help bring these values to life every day, ensuring that both our team and guests experience the best of what we have to offer.
We are an equal opportunity employer, and we believe that our strength lies in our differences.
This position is not remote and requires you to be onsite. You must be within a local commuting distance of the Bar Harbor Inn and Spa. This full-time seasonal position and the starting wage is $17 an hour, Weekends, evenings, and holidays are a must.
What You May Not Know Is That We Also Offer Amazing Benefits and Perks:
Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked during the calendar year.
Teladoc Virtual Care: Access medical experts 24/7 for a $30 monthly charge, with $0 copay. Spouse/dependent(s) can use this service for free.
Dental and Vision Insurance: Our dental plan is amazing-it covers up to 4 cleanings a year and much more, with 80% of the cost covered. Vision insurance is also available!
End of Season Bonus.
Heating Savings Program: Save on heating oil and propane through partnerships with Irving and Dead River.
Core Values Program: Earn points for branded swag!
Referral Bonus: Earn up to $1,000 per new full-time employee you refer.
Discounts on Hotel Stays, Dining, and Spa Services within our portfolio and at selected New England Inns & Resorts collection hotels.
Employee Recognition Programs.
Employee Assistance Program (EAP): Free, anonymous counseling services.
Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates!
Annual Flu Shot Clinic.
Witham Family Hotels Gala: A celebration that recognizes YOU!
Community Giving: Our Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations.
Key Responsibilities:
Answer incoming calls and emails from guests regarding room availability, pricing, and property information.
Accurately book and modify reservations in our system while ensuring a seamless process for guests.
Provide excellent customer service by addressing guest inquiries and special requests with professionalism and efficiency.
Work closely with front desk teams at various properties to ensure reservation accuracy.
Stay updated on property-specific policies, promotions, and events to provide guests with accurate information.
Assist in processing payments, cancellations, and adjustments as needed.
Handle group reservations, special requests, and unique booking situations professionally and efficiently.
Monitor guest feedback and address concerns promptly to ensure satisfaction.
Perform other related duties as assigned.
Qualifications & Skills:
Strong communication and interpersonal skills.
Previous experience in hospitality, reservations, or customer service is preferred.
Ability to multitask and work in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office Suite and reservations software (training provided).
A positive and team-oriented attitude.
Performance Measurement:
90-day performance review, guest feedback, and team collaboration.
If you're passionate about hospitality and enjoy helping guests create memorable experiences, we'd love to have you on our team. Apply now and be part of something special at Witham Family Hotels!
Lift Operator-2025/26 Season
Newry, ME Job
Sunday River is looking for Lift Operators for our 2025/26 season! Our fun and diverse team of operators works both indoors and outdoors while assisting our guests at the ski lifts. Ski lifts are surprisingly easy to operate and there is no mechanical experience necessary. The ability to ski or snowboard is not required for this position but there are plenty of opportunities to enjoy the slopes while working. Our operators have a great mix of social interaction and also enjoy plenty of mountain solitude!
We offer flexible part-time and full-time schedules and reward team members who are committed! There is something for everyone, so come join our team!
Responsibilities
* Complete pre-operational lift checks
* Complete general inspection
* Set up lift area
* Meet and greet guests
* Operate lifts in accordance with safety protocols and procedures
* Safely load and unload guests
* Observe all guests getting on and off lifts and respond to any unsafe situations
* Assist with crowd control and lift ticket checking
* Maintain loading/unloading station
* Communicate effectively with other departments on safety issues, mechanical problems and general inquires
Qualifications
* No prior experience required but ski resort knowledge is helpful
* Must be able to work outdoors in all types of weather
* Must be 18 years of age or older
Compensation & Benefits
* Wages range from $15 to $20, depending on experience, with opportunities for professional growth and advancement.
* Seasonal Team Member perks include:
* Free ski pass for self, and additional ski passes for dependents of full-time Team Members.
* Resort discounts on ski lessons, equipment rentals, dining, lodging, retail, and spa.
* Eligibility for seasonal loyalty bonus.
* Eligibility for affordable Team Member housing.
Snowmaker Level 3
Newry, ME Job
As a Level 3 Snowmaker, you will be taking on a leadership position on the mountain and be accountable for the efficient and productive operation out on the hill. This includes training snowmakers, performing basic maintenance, and taking on a positive attitude to motivate fellow teammates. In the absence of a supervisor, you may need to take on supervisory duties. This is a very complex position and requires intense commitment and a diverse skill set.
Schedule availability: 6:45 AM - 7 PM (day) or 6:45 PM - 7 AM (grave). Weekdays, weekends, holidays. Overtime required. Hours are weather dependent.
Responsibilities
* All responsibilities of a Level 2 Snowmaker
* Offer continual training and assistance on standard operational and safety practices to Level 1 & 2 Snowmakers
* Lead the crew in trail set up
* Be able to troubleshoot and correct malfunctions and breakdowns of snowmaking equipment
* Assist in charging, maintaining, and blowing down of snowmaking systems
* Operate snowmobiles, UTVs and other equipment safely and efficiently
* Perform general maintenance pre-operations checks on equipment
* Train team members in the adjustment, operation, and troubleshooting of snow guns so they are producing the most cost effective and highest quality snow possible
* Be willing to learn mechanical skills, including the understanding of hydrants, valves, water lines and other snowmaking system components
* Set examples and reinforce positive motivation for the team
* Be willing to help in other departments during peak periods
* Respect all team members and maintain a positive attitude throughout the shift
* Complete other duties as assigned by management or supervisor with a positive attitude
Qualifications
* Qualified applicants must be at least 18 years old
* 3+ years of snowmaking experience preferred
* Valid driver's license and no restrictions
* Must be able to communicate fluently in English
* Be able to lift, bend, kneel, and carry up to 75 lbs.
* Able to define problems, establish facts and draw conclusions
* Able to work in a fast-paced, potentially high-pressure environment
* Self-motivated
* Flexible with hours and days of work
* Knowledge of temperature fluctuation, weather, and tother atmospheric conditions' effect on snowmaking, and the ability to adjust quickly to those changing environments
* Able to work in harsh winter conditions with extremes of temperature, wind, and precipitation for extended period outdoors in an alpine environment
Compensation & Benefits
* Wages range from $24-$26 per hour, depending on experience, with opportunities for professional growth and advancement
* Team Member Perks include
* Season Passes for self and dependents
* Resort discounts for retail, dining, lessons, rentals, lodging and spa
* Access to other Boyne Resorts
* Gear allowance for full-time Team Members
* Eligibility for affordable Team housing
Vice President of Sales
Newry, ME Job
The Vice President of Sales will lead and develop dynamic sales teams to drive revenue growth, increase market share, and ensure the resort's positioning as a premier destination for diverse market segments. This in-person role requires a strategic thinker with strong leadership skills, in-depth knowledge of the meeting/convention and hospitality industry, and a track record of achieving sales goals.
Responsibilities
Sales Strategy & Planning
* Develop and implement comprehensive sales strategies based on market trends and customer needs to drive revenue across all market segments.
* Collaborate with Resort Divisions to ensure alignment with overall business objectives.
Team Leadership & Development
* Lead, mentor, and motivate the sales and reservations teams to meet and exceed established sales objectives, revenue goals, performance expectations, and service standards.
* Provide ongoing training, performance reviews, development, and support to ensure that both teams are equipped with the tools and knowledge to succeed.
Revenue Generation
* Oversee the full sales cycle, from prospecting and qualifying leads to closing deals.
* Work across resort departments to maximize revenue from weddings, meetings, conferences, and other group bookings.
Budgeting & Forecasting
* Develop and manage the annual sales budget, including forecasting and financial analysis, to track and optimize sales performance.
* Monitor and report on performance metrics, adjusting strategies as needed to ensure targets are met or exceeded.
Partnerships & Business Development
* Identify, establish, and maintain strategic partnerships and alliances to enhance the resort's market presence and drive incremental sales.
* Attend industry events, trade shows, and networking opportunities to promote the resort and expand the client base.
Customer Relationship Management
* Identify and prioritize cultivating relationships with key clients, partners, and stakeholders to drive repeat business and referrals.
* Ensure exceptional customer service standards are met throughout the sales process, from initial inquiry to post-stay follow-up.
* Utilize CRM tools to track client interactions, manage pipelines, and ensure a seamless experience.
Qualifications
Function attributes:
* A Minimum of 5-7 years of experience in sales leadership within the hospitality, resort or similar industry and proven track record of meeting and exceeding sales targets and driving business growth
* Bachelor's degree preferred
* Excellent communication, negotiation, and relationship-building skills.
* Strong analytical abilities and financial acumen, with experience in budgeting and forecasting.
* Familiarity with CRM systems and sales software tools, including Amadeus/Delphi Sales and Catering software, and Central Reservations software.
* Knowledge of the New England Market and a passion for the outdoor lifestyle and resort experiences is a plus.
Leadership attributes:
* Self-motivated
* Strong leadership skills with the ability to inspire and guide a high-performing sales team.
* Excellent communication skills
* Ability to thrive in a fast-paced environment and adapt to changing market conditions.
* Strong organizational and time management skills
* Strong problem-solving skills
* Flexible work schedule
Compensation & Benefits:
* Competitive salary range of $90-$115k, based on experience and qualifications, with opportunities for bonus incentive, professional growth, and development.
* Team Member perks include:
* Free Ski and golf pass for self and qualified dependents
* Resort discounts on dining, retail, lodging and spa
* Access to other Boyne Resorts amenities
* Benefits package includes health insurance, 401(k) plan, PTO, HSA match, dental, life, and vision insurance.
Hotel Housekeeping Team Member
Newry, ME Job
Sunday River's Housekeeping Team is enthusiastic, has a positive attitude, works together, and has a passion for providing exceptional service! We strive to use every guest interaction as an opportunity to create an unforgettable memory from our hotels. We are seeking full-time year-round (FTYR), full-time seasonal (FTS), part-time (PT), and temporary (Temp) housekeepers to join us and help elevate every guest experience. Day shifts from 8-4 are available. If this sounds like a team you want to be a part of, this could be the perfect fit for you!
Responsibilities
* Assist with all aspects of the housekeeping department at the hotels, including the cleaning and restocking of guest rooms, lobbies, guest hallways, laundry, the Health Club, and other areas of the hotel.
* Use provided task checklists, daily priority assignments, and communication tools to ensure that all areas are meticulously cleaned with efficiency.
* Work and communicate effectively with fellow Team Members and Managers.
* Fulfill schedule commitments, be on time and prepared for work, and accept daily assignments with a positive "can-do" attitude!
* Be proactive in helping during high occupancy times, willing to take on more responsibilities or pick up shifts as needed.
* Provide welcoming and accurate services to guests during their stay, including delivery of amenities, in-room cleaning, and communicating with guests, both children and adults, to answer questions about the resort and hotels.
* Commitment to becoming a skilled housekeeping team member. We don't expect you to join our team knowing everything (or even anything) about housekeeping, but we do expect you to be committed to improving, learning and evolving as a lodging Team Member.
Qualifications
* Must be at least 18 years old and pass a background check.
* Must have above average attention to detail, concern for the exact correctness of work, and strong commitment to tasks completed.
* Ability to keep a positive outlook, problem solve, improvise, adapt, adjust and overcome challenges in the working environment as needed.
* Clear, courteous and timely communication skills are required.
* Must be able to stand on your feet for long periods of time, perform repetitive motions, including bending, stooping, climbing and descending stairs, and lifting/carrying up to 50 lbs. and pushing/pulling up to 70 lbs.
* Willingness to learn and work in multiple housekeeping roles is favored, but not required.
* Prior experience in housekeeping, cleaning, custodial, or laundry is favored, but not required
* Must be available to work on specified days during the busiest times of the season, which include weekends and holidays.
Compensation & Benefits
* Wages range from $16 to $20 per hour, with service fees based on quality and quantity of rooms cleaned, plus gratuities. We also offer opportunities for professional growth and advancement.
* Eligibility for seasonal loyalty bonus.
* Eligibility for affordable Team Member housing.
* FTS, PT, and Temp Team Members receive free ski and golf access, lessons and rentals, and resort discounts for dining, lodging, retail, and spa.
* FTYR Team Members receive the above access and discounts and are also eligible for a benefits package including health insurance, 401(k) plan, HSA match, dental insurance, life insurance, vision insurance, PTO, and Ski and Golf benefits for their dependents.
Ticket Checker- 2025/26 Season
Newry, ME Job
Join Sunday River's Ticket Checking team! We use the most advanced technologies to verify passes and allow access to our world class terrain. Ticket Checkers direct guests to our RFID gates while engaging in fun and lively conversation. Our team provides excellent guest service by answering questions about the resort, helping guests find their way around, and maintaining a safe and inviting lift area.
You don't need to know how to ski or snowboard and we provide high-quality winter wear to keep you warm. Whether you are an avid winter enthusiast or just looking for something a little different, come join our team!
Responsibilities
* Monitor the RFID system while greeting guests
* Troubleshooting ticketing issues and communicating unsolvable issues with supervisors
* Prior to lifts opening, set up lift line corral area
* Assist with the shoveling and raking of snow and ice when needed
* Become familiar with the resort's trails, basin areas and general resort layout
* Advise and assist guests as needed in a courteous manner
* Become familiar with the resort's policies, safety practices, and guest service expectations
* Contribute to team effort by participating in job sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participate in safety meetings; accept diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions
Qualifications
* No prior experience required but ski resort knowledge is helpful
* Must be able to work outdoors in all types of weather
* Must be 16 years of age or older
Compensation & Benefits
* Wages range from $15 to $20 per hour, depending on experience
* Team Member Perks include:
* Free Ski Pass and access to other Boyne Resorts
* Resort discounts on dining, retail, lodging, and spa
* Eligibility for end-of-season loyalty bonus
* Eligibility for affordable team member housing
Ski Patroller - 2025/26 Season
Newry, ME Job
* Now accepting applications for the 2025/2026 season* Sunday River Ski Patrollers monitor mountain areas for injured, reckless, and lost skiers and snowboarders, and for skiing hazards. Patrollers provide first aid and other necessary assistance to skiers and snowboarders, enforce company skiing safety regulations, complete ongoing training and emergency procedures practice, and perform various trail maintenance tasks. Patrol staff regularly assist in various Mountain Operations departments when needed to ensure reliable service for our guests. Cross-training is encouraged. As a customer-focused organization, a crucial part of each employee's job is to attract and retain guests.
Responsibilities
* Stand by awaiting emergency calls. Assist with dispatch and first-aid room duties.
* Patrol assigned mountain areas regularly to ensure that all trails are properly marked, to identify injured, lost, out of control and reckless skiers and snowboarders; to identify existing or potential skiing hazards and to monitor and report on weather/skiing conditions, skiing traffic and the like.
* Stop reckless skiers or snowboarders and enforce company skiing safety regulations, including taking of appropriate disciplinary action. Assist with educational efforts related to safe skiing/riding.
* Perform a variety of trail maintenance tasks, check trails for hazards, missing signs; put up signs and mark hazards; cut brush; pack down and shovel snow; put up fences and close trails when necessary.
* Perform trail opening and closing procedures as assigned.
* Search for missing persons and equipment.
* Patrol organized racing activities and other special events.
* Administer emergency care/first aid to injured skiers and snowboarders; assess condition of and stabilize patient, render appropriate treatment, such as splinting, transport to base area in a toboggan.
* Transport uninjured skiers or snowboarders who are having difficulty or have lost or damaged equipment to base area by toboggan or snowmobile.
* Answer questions, give directions, etc.
* Assist other mountain operations departments in providing a safe and reliable skiing experience to our guests.
Qualifications
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
* Must be able to ski or snowboard all terrain in all types of conditions.
* Medical skills and certifications such as EMT, WFR, or OEC certificate or greater. Plus CPR/AED.
Hotel Maintenance Technician
Newry, ME Job
Join Sunday River's Hotel Maintenance team! Maintenance Techs must have a solid working knowledge of facility management as well as mechanical troubleshooting skills. Must enjoy working individually and as a team with a great group of people. The Hotel Maintenance Technician is tasked with carrying out maintenance duties as assigned by the leadership team to maintain the integrity of the facility, maintenance systems, and established maintenance protocols to ensure a quality guest experience. The duties and tasks may vary from one day to the next, but duties and work will be consistent over the long term. Responsibilities include the ability to complete tasks as assigned thoroughly, in a timely manner, with attention to detail.
Responsibilities
* Complete daily building maintenance assignments and requests with applicable paperwork
* Assist guests with room maintenance needs
* Perform annual preventative maintenance in rooms
* Maintain Health Club facilities
* Assist with special projects as needed
* Perform grounds maintenance, snow removal, and firewood stacking
Qualifications
* Two to five years of experience in one or more of the following trades: carpentry, dry wall, electrical, plumbing, HVAC, painting, pool and spa care, or other specialty skills.
Compensation & Benefits
* Wages range from $18-$20/hour, depending on experience, with opportunities for professional growth and advancement.
* Eligibility for seasonal loyalty bonus.
* Eligibility for affordable Team Member housing.
* FTYR Team Members receive free ski and golf access, lessons and rentals, and resort discounts for dining, lodging, retail, and spa, and are eligible for a benefits package including health insurance, 401(k) plan, HSA match, dental insurance, life insurance, vision insurance, PTO, and Ski and Golf benefits for their dependents.
Licensed Massage Therapist
Newry, ME Job
The Jordan Spa at Sunday River Resort is seeking Massage Therapists to administer professional massages and body treatments for our guests. Therapists must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments, and be willing to train in our spa's specific massage and body treatment offerings. Ideal candidates will have excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet guests' needs.
Responsibilities
* Provide consistent and professional massage and body treatments in accordance with spa protocols and accepted certification practices.
* Effectively inform and educate our guests about specific wellness concerns.
* Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
* Perform prep work, properly clean and restock room as required.
* Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
* Assist with guest questions and concerns professionally and courteously.
* Possess the ability to work without direct supervision, maintain a positive attitude, and contribute towards a quality work environment
Qualifications
* Must be a licensed Massage Therapist in the state of Maine
* Excellent communication and interpersonal skills
* Ability to work flexible hours, including evenings, weekends and holidays
Compensation & Benefits
* Wages are a combination of hourly rate, plus commission and gratuities, with opportunities for professional growth and advancement
* Eligibility for seasonal loyalty bonus.
* Eligibility for affordable Team Member housing.
* FTS, PT, and Temp Team Members receive free ski and golf access, lessons and rentals, and resort discounts for dining, lodging, retail, and spa.
Snowmaker Level 2
Newry, ME Job
As a Level 2 Snowmaker, you will brave the elements with the primary goal of safely and efficiently operating all snowmaking equipment. Must be a team player and take great pride in a job well done! Schedule availability: 6:45 AM - 7 PM (day) or 6:45 PM - 7 AM (grave). Weekdays, weekends, holidays. Overtime required. Hours are weather dependent.
Responsibilities
* All responsibilities of a Level 1 Snowmaker
* Receive daily work instruction and complete assigned tasks with a positive attitude and minimal supervision
* Operate high voltage equipment, high pressure air and water systems utilizing appropriate safety precautions
* Set up, tear down, and maintain snowmaking equipment in a safe and efficient manner on any trail that has snowmaking on it
* Work on the production of snow to create the best skiing surface
* Assist in charging, maintaining and blowing down of snowmaking systems
* Perform general maintenance and housekeeping of buildings, equipment, snow guns, and hoses
* Responsible for checking out and returning all tools, headlamps, and radios to original locations
* Unconditionally use the appropriate PPE required for the various types of work to be done
* Be willing to learn mechanical knowledge skills, including the understanding of hydrants, valves, water lines and other snowmaking systems components
* Able to troubleshoot and correct basic malfunctions and breakdowns of snowmaking equipment
* Offer continual training and assistance of the standard operational and safety practices to Level 1 Snowmakers
* Be willing to help in other departments during peak periods
* Complete other duties as assigned by management or supervisor with a positive attitude
Qualifications
* 1+ years of snowmaking experience is preferred
* Qualified applicants must be at least 18 years old
* Experience with a variety of snowmaking equipment
* Valid driver's license and no restrictions
* Must be able to communicate fluently in English
* Be able to lift, bend, kneel, and carry up to 75 lbs.
* Ability to work unsupervised
* Basic hand tool knowledge and skill
* Able to define problems, establish facts and draw conclusions
* Able to work in a fast-paced, potentially high-pressure environment
* Self-motivated
* Flexible with hours and days of work
* Able to work in harsh winter conditions with extremes of temperature, wind, and precipitation for extended period outdoors in an alpine environment
* Must have a positive attitude and willingness to work in a team environment
Compensation & Benefits
* Wages range from $22-$23.75 per hour, depending on experience, with opportunities for professional growth and advancement
* Team Member Perks include
* Season Passes for self and dependents
* Resort discounts for retail, dining, lessons, rentals, lodging and spa
* Access to other Boyne Resorts
* Gear allowance for full-time Team Members
* Eligibility for affordable Team housing
Level 2 Cook
Newry, ME Job
As a Level 2 Cook you can earn up to $21.50/hr and will execute most kitchen duties for both restaurants and banquets, for any meal period, with efficiency and accuracy, with limited supervision from the kitchen supervisor and/or Chef. Like all cook positions, the Level 2 Cook position involves working on your feet, working with your hands, and working as part of a team.
Day and night shifts are available (depending on the location), and we work nights, weekends and holidays as needed. Full-time year-round and full-time extended seasonal positions are also available.
On-the-job training and career development is available for those Level 2 Cooks looking to become Level 3 Cooks. Full-time and part-time opportunities are available. Become a part of the team that makes great meals and memories happen!
Responsibilities
Job duties for a Level 2 Cook include both Level 1 and Level 2, but are not limited to:
(Level 1)
* Preparing menu items in a timely manner.
* Maintaining health and safety standards after each task.
* The ability to identify various fruits, vegetables, herbs, as well as kitchen equipment and utensils.
* Working well with others, as a team, under pressure, and without distraction.
* The ability to prep foods according to the recipe and kitchen standards.
* Handling kitchen cutlery efficiently and safely.
* Covering, labeling, and dating food items, then storing them properly.
* Preparing menu items in a timely manner.
(Level 2)
* Using sound culinary principles routinely.
* Being able to identify meats and fish and the proper prep for either.
* Preparing menu items with consistent results with ease and efficiency.
* Determining ways to eliminate waste in food prep.
* Understanding proper food storage principles.
* Understanding nutrition, portion control, and food costs.
* The ability to supervise others
Qualifications
* A two-year culinary or hospitality degree with 2-4 years' experience, or a combination, preferred but not required.
Compensation & Benefits
* Wages range from $19-$21.50 per hour, depending on experience, with opportunities for professional growth and advancement
* Team Member Perks include:
* Free Ski Pass and access to other Boyne Resorts
* Resort discounts on dining, retail, lodging, and spa
* Eligibility for end-of-season loyalty bonus
* Eligibility for affordable team member housing
Lift Mechanic Level 2
Newry, ME Job
Sunday River is seeking a full-time, year-round Experienced Lift Mechanic to join the team! Wages range from $20-$26 per hour with experience in the lift maintenance field, and we offer room for advancement through our training program for those seeking a career opportunity. Lift Mechanics are responsible for maintaining, repairing and assisting in the operation of chairlifts across Sunday River's eight peaks. Mechanics complete preventative maintenance, troubleshoot malfunctions and perform daily inspections and evaluations. The ideal candidate will enjoy working independently and in a team setting, be mechanically minded, and work well under pressure.
Responsibilities
* Perform advanced maintenance functions as required by codes regulating the operation of Aerial Tramways along with those set forth by the manufacturer of the lifts
* Make operational decisions pertaining to continued operation during wind events
* Perform adjustments and inspections to lifts
* Rebuild basic and advanced components
* Other duties as assigned
Qualifications
* The ideal candidate will have at least 3 years of Lift Maintenance experience
* Physically, you must be capable of routine use of off-road vehicles, repetitive bending, stooping, and lifting up to 75 lbs.
* Climbing and working at or above 65 feet and working outside in all of nature's glory
* A positive attitude towards maintenance in general is essential
* A valid state driver's license is required with no alcohol related convictions within the last three years and not more than three moving violations within the past three years
Compensation & Benefits
* Wages range from $20 - $26 per hour, depending on qualifications and experience.
* Team Member Perks include:
* Free Ski and Golf Passes for self and dependents, and access to other Boyne Resorts
* Resort discounts on dining, retail, lodging, and spa
* Eligibility for end-of-season loyalty bonus
* Eligibility for affordable team member housing
* Benefits package includes health insurance, 401 (k) plan, HSA match, dental insurance, life insurance, vision insurance, and PTO.
Sugarloaf Competition Center Director
Carrabassett Valley, ME Job
The Director of the Sugarloaf Competition Center plays a pivotal role in developing and managing all on-snow competitions within the resort. This position encompasses planning, organizing, and executing competitions and races, ensuring these events align with the resort's strategic goals. The Director will collaborate closely with various stakeholders, including athletes, coaches, and operational staff to create an engaging and efficient competitive environment. This position requires strong leadership skills, an understanding of competitive racing, excellent communication skills, and a commitment to providing exceptional experiences for competitors and spectators alike.
The Director must be adaptable and able to thrive in a fast-paced environment, working at times on snow and in office settings, ensuring that all competitions foster a positive and professional atmosphere and successful competition department. This position reports to the VP of Mountain Operations.
We are currently accepting applications for this opening and will begin the review process in late June.
Responsibilities
* Planning and Coordination
* Create, coordinate, and deliver an engaging calendar of competitions.
* Collaborate with the On Hill Competition Crew team to ensure seamless operational readiness.
* Ensure all competitions are compliant with relevant regulations and standards. Work with Eastern Region (USSS), Eastern Freestyle, IFSA, USASA, and US Ski and Snowboard Events Team.
* Renew club memberships and uphold trail homologations.
* Set up releases, schedule site agreements, negotiate site use competition contract agreements, keep up with timing trainings and chief of race/chief of courses certification for self and team.
* Team Management
* Oversee the Competition Center Race Administrator and On Hill Competition Crew, ensuring the department is effectively staffed and equipped to meet the demands of competitions.
* Recruit, train, and manage officials and volunteers necessary for successful competition execution.
* Hire with the goal of building a diverse team with in-depth education and certification.
* Record Keeping and Reporting
* Maintain comprehensive records of all competitions, including results, participant data, and logistical details.
* Analyze competition outcomes and feedback to identify areas of improvement for future events.
* Complete all post-event paperwork, including injury reports, jury minutes, submit race and freestyle results.
* Coordinate with contractors about payment and onsite needs for them, including TDs, timers, and judges.
* Strategic Development
* Align competition offerings with the resort's overall strategic goals and objectives.
* Explore opportunities for growth and enhancement of competitive programs, including partnerships with local and national organizations.
* Plan and execute budgets for the competition department.
* Collaboration and Communication
* Foster strong relationships with local and national governing bodies to stay updated on competition guidelines and opportunities.
* Communicate effectively with athletes, coaches, and officials to ensure clarity on competition details and requirements.
* Set up and run Team Captain meetings.
* Coordinate and manage all hill space.
* Collaborate with the resort departments to determine needs for each competition or race team at the resort.
* Work with the competition on-hill manager, patrol, lifts, and various departments.
* Communicate with coaches, parents, and athletes.
* Other duties as assigned by manager.
Qualifications
The ideal fit for this role will:
* have experience or education in Sports Management, Event Management, Recreation Management, or in a related field.
* have proven experience in competition and race, preferably within a ski resort or similar environment.
* hold a USSS membership and officials' certification.
Previous supervisory experience is preferred
Sugarloaf Team Member Benefits include:
* Exclusive complimentary lift pass for skiing and/or riding for yourself and family (valid at all Boyne Resorts)
* Discounts at resort F&B and retail locations
* Discounted ski/snowboard lessons and rentals
* Access to Nordic trails and equipment rentals at the Outdoor Center
* Discounted passes at many other partner resorts
* Team Members may also be eligible to earn up to 40 hours of paid time off
Sugarloaf Mountain Bike Trail Crew
Remote or Carrabassett Valley, ME Job
The Sugarloaf Mountain Bike Gravity Trail Crew is looking for experienced trail builders to join our efforts this summer in expanding Sugarloaf's on-hill trail network and expert level gravity trails. If you enjoy working in a beautiful mountainous setting, take pride in working hard to achieve results, and don't mind getting a little dirty along the way, this is the job for you.
Trail Crew team members must have expert-level mountain biking skills and must have at least 1 - 2 seasons of previous experience in trail construction and maintenance. Chainsaw certification or experience is preferred, but we are willing to train the right fit.
This full-time, summer season role will typically work four 8-hour days per week (typically Monday - Thursday) and may be required to work weekends as needed for mountain bike events. If you would like to be a part of this new expansion of mountain biking at Sugarloaf and have experience in trail building, please apply today.
Responsibilities
* shoveling, raking and walking/hiking on a daily basis
* hand tool and power tool use for trail clearing as needed
* be able to exert a considerable amount of effort to complete tasks (often hiking up to 3 miles with 30-50 lbs)
* have the ability to work in remote areas with limited vehicle / machinery access
* be able to use mountain bike, vehicle, and/or eBike to access various building sites around the mountain
* be flexible to changing work responsibilities
* have (or be able to quickly gain) knowledge of existing Sugarloaf Gravity trails and must have the desire to ride this type of terrain
* complete or assist with other tasks as directed by Mountain Bike Manager
Qualifications
* Experience and interest in hand-building techniques for creating natural surface trails is a must.
* At least 1 - 2 seasons of professional trail building experience is required
* Must have expert-level mountain biking skills
* Knowledge of and experience with basic hand tools and basic rigging equipment is preferred
* Chainsaw certification or experience is required; can provide on the job training if needed
* Must be a team player and safety oriented
* Must be flexible to changing work responsibilities
Heating & Plumbing Technician - Witham Family Hotels
Witham Family Hotels Job In Bar Harbor, ME
Are you an experienced plumbing and heating professional who takes pride in doing quality work and keeping systems running smoothly? Witham Family Hotels is looking for a knowledgeable, proactive, and dependable Plumbing & Heating Technician to join our Facilities team.
In this full-time, year-round position, you'll play a critical role in ensuring our hotel buildings and employee housing are safe, efficient, and comfortable for guests and team members alike. Under the leadership of our Facilities Director, you'll manage everything from routine maintenance to emergency repairs-keeping plumbing and heating systems performing at their best.
Witham Family Hotels has been recognized as one of the Best Places to Work in Maine since 2022, and we take pride in our culture of kindness, respect, inclusion, excellence, and family. Join a company where your work matters and your expertise is valued.
We are proud to be an equal opportunity employer and believe our strength lies in our differences.
Position Details:
Schedule: Full-time, year-round
Hours: Monday-Friday with flexibility for emergencies and weekend/evening work as needed (approx. 45 hours/week)
Location: Travel required between multiple hotel and housing properties in Bar Harbor and Ellsworth
Pay: Competitive pay based on experience and licensing + benefits
Amazing Benefits and Perks:
Start earning PTO (Paid Time Off), up to 136 hours in your first year (prorated based on hire date). The more years you spend with us, the more PTO you earn!
Health Insurance - multiple Aetna Health plans, we pay 80% of the cost, including if you select the family option!
Dental and Vision Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. We also now offer a Vision Insurance plan!
401(k) plan - up to 4% match.
End of Season Bonus.
Heating savings program in partnership with Irving and Dead River - save on heating oil and propane.
Core Values Program - earn points for branded swag!
Life insurance and Accident, Death & Dismemberment policies - we cover the first $10,000, with additional voluntary coverage available.
Short-term disability at no cost.
Referral Bonus - up to $1,000 per new full-time employee you refer.
Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services.
Employee Recognition Programs.
Employee Assistance Program (EAP) - Experienced counseling, free & anonymous.
Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates!
Annual Flu Shot Clinic.
Witham Family Hotels Gala - an annual event that recognizes YOU!
Be part of a company that gives back - The Witham Family Hotels Charitable Fund surpassed the milestone of donating over a million dollars to local organizations.
Key Responsibilities:
Install, maintain, and repair plumbing piping, fixtures, water heaters, heating equipment, boilers, and valves
Troubleshoot and resolve issues related to water supply, drainage, heating systems, and fire suppression
Read blueprints and technical diagrams; plan and estimate material and labor costs for repairs and installations
Coordinate with team members and departments to minimize downtime and disruption
Respond to emergency calls for leaks, heating failures, or urgent issues-sometimes after hours
Test and inspect plumbing and heating systems for safety and compliance with state/local codes
Perform preventative maintenance and maintain records of parts and service
Maintain inventory and report material usage and needs to Facilities Director
Assist with continuous improvements to the preventive maintenance program
Support and collaborate with the HVAC and general maintenance teams
Ensure all work aligns with OSHA safety standards, company policies, and professional ethics
Skills & Requirements:
Strong working knowledge of plumbing and heating systems
Proficiency with hand and power tools, diagnostic equipment, and reading technical plans
Ability to troubleshoot and prioritize tasks effectively
Strong communication, organization, and problem-solving skills
Positive team-player attitude and willingness to assist others
Must maintain current Maine licenses:
Master Plumber license
Master Oil Burner Technician license (Maine Fuel Board)
Unlimited propane certification, including tank setter
Working knowledge of HVAC, fire alarm, and security systems a plus
Ability to lift up to 50 pounds and perform physically demanding work in a variety of environments
Working Conditions & Physical Demands:
Frequent exposure to hazards: hot water, steam, chemicals, confined spaces
Working indoors and outdoors, including during seasonal temperature extremes
Regular bending, lifting, crawling, standing, and climbing
Must be able to see colors, operate tools with manual dexterity, and safely work on ladders and in tight spaces
Travel Requirements:
Frequent travel between Bar Harbor and Ellsworth to serve multiple hotel and housing locations
Education & Experience:
High School diploma or equivalent
Completion of a formal plumbing and heating apprenticeship
Prior experience in hotels or maintenance departments preferred
Performance Measurement:
Success will be measured by your ability to resolve issues efficiently, complete projects on time and on budget, maintain safe and compliant systems, and contribute positively to team culture.
Ready to put your plumbing and heating skills to work in a rewarding, year-round role? Apply today to join Witham Family Hotels as our Plumbing & Heating Technician-and help keep our properties running smoothly for both guests and staff!
Ski Patrol Director
Newry, ME Job
The Sunday River Ski Patrol Director will lead a team that manages on-hill risk, executes mountain rescues, responds to emergencies, and provides a safe and welcoming environment to the public. The Ski Patrol Director is responsible for staff safety and compliance, the financial performance of the department, interdepartmental communication, establishing policy and procedure for the Patrol team, and developing future leaders for the organization. The ideal candidate will exercise sound judgment considering the effects on other departments and the company and will seek to maximize the value of the Team Member experience and the department's contributions to the success of the resort.
Responsibilities
Responsibilities include, but are not limited to:
* Manage 15 area foremen, 4 Patrol Supervisors, 1 Assistant patrol director and approximately 110 front line and volunteer patrollers and Mountain Hosts, and the participants in the Gould Academy Patrol Program. The Patrol Director is responsible for the overall direction, coordination and evaluation of this unit, including:
* Interviewing, hiring, scheduling, and terminating team members
* Planning, assigning and directing work
* Performance evaluations, rewarding and disciplining
* Encourage professional development and certification among Team Members
* Addressing complaints and resolving issues within the patrol team
* Training patrollers in on hill safety, first aid, lift evacuations, liabilities, guest relations, and regulation enforcement.
* Maintain accurate records of incidents, injuries, and medical treatments.
* Establish standards and procedures for the ski patrol team.
* Investigate all guest and employee incidents.
* Directly interact with guests, provide them with information, and respond to complaints and emergencies on the property.
* Maintain contact with other departments for information on trail status, snow conditions, injuries, visibility problems, and special events.
* Monitor weather conditions, terrain, and other factors to assess and mitigate potential risks
* Assign regular safety inspections of slopes, trails, and facilities.
* Develop and implement employee training programs and departmental safety policies and procedures in accordance with industry standards.
* Collaborate with local emergency services and medical personnel as needed.
* Manage departmental budgets, expenses, and inventory of supplies and equipment, order as necessary.
* Prepare reports and presentation for management and regulatory agencies as required.
* This position is full-time year-round. Work will be 60% outside, and 40% inside, and require exposure to harsh weather conditions in the winter and summer.
* All other tasks as assigned
Qualifications
* Must be at least 18 years of age
* High School Diploma
* Must have an EMT, WFR, or OEC certification or greater at time of hire. Within the first 2 seasons, attain and maintain current Outdoor Emergency Care (OEC) certification
* Current healthcare provider CPR/AED certification
* Expert-level ski or snowboard ability
* Comfortable working with children and adults of all ages
* Leadership knowledge and ability
* Calm, professional demeanor; inclusive; accepting
* Excellent communication and interpersonal skills
* Confidence in handling stressful situations, including difficult guest interactions
* Proficiency in operating snowmobiles, rescue toboggans, and other specialized equipment
* Willingness to work irregular hours, including weekend and holidays, in a dynamic and challenging environment
* Five or more seasons as a ski patroller
* One or more seasons in a patrol management role
Benefits & Compensation
* Competitive salary range from $75k to $85k plus inclusion in bonus program, with opportunities for professional growth and advancement
* Team Member Perks include:
* Free Ski and Golf Passes for self and dependents, and access to other Boyne Resorts
* Resort discounts on dining, retail, lodging, and spa
* Access to affordable Team Member housing
* Benefits package includes health insurance, 401 (k) plan, HSA match, dental insurance, life insurance, vision insurance, and PTO.
Dishwasher - Bar Harbor Inn & Spa
Witham Family Hotels Job In Ellsworth, ME
Do you take pride in working behind the scenes to help everything run smoothly? The Bar Harbor Inn & Spa is looking for a hardworking, dependable, and detail-oriented Dishwasher to join our team for the 2025 season. This full-time seasonal position is a great fit for someone who thrives in a fast-paced kitchen environment and understands the importance of cleanliness, teamwork, and reliability.
As a Dishwasher, you'll play a vital role in our kitchen operations, keeping our culinary team equipped and our dining spaces running efficiently. Whether you have experience or are looking for a foot in the door in hospitality, we'll provide the tools and training to help you succeed.
Please note: We do not currently have employee housing available for this role. Candidates must live within driving distance of Bar Harbor, Maine.
At Witham Family Hotels, we believe in taking care of our team so they can take care of our guests. Recognized as one of the Best Places to Work in Maine since 2022, we foster a workplace culture centered on kindness, respect, inclusion, empowerment, excellence, integrity, and family.
We are proud to be an equal opportunity employer and believe our strength lies in our differences.
Position Details:
Schedule: Full-time, seasonal (spring through fall)
Hours: 40 hours/week with weekend, holiday, and evening shifts required
Location: Bar Harbor Inn & Spa, Bar Harbor, Maine
Pay: Starting at $17.00/hour
Amazing Benefits and Perks Include:
Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked
Teladoc Virtual Care: 24/7 medical support for $30/month (free for dependents)
Dental and Vision Insurance: 80% employer-paid-our dental plan is excellent
End of Season Bonus
Heating Savings Program with Irving and Dead River
Core Values Program: Earn points for branded swag
Referral Bonus: Up to $1,000 per new full-time employee referred
Employee Discounts: On hotel stays, dining, and spa services
Employee Assistance Program (EAP): Free, confidential support
Employee Relief Fund for unexpected life events
Annual Flu Shot Clinic
Witham Family Hotels Gala: Celebrate your hard work with the team
Community Giving: Over $1 million donated through the Witham Charitable Fund
Key Responsibilities:
Wash and sanitize dishes, utensils, and kitchen equipment
Ensure proper handling and organization of clean dishware
Maintain cleanliness of the dish station, kitchen floors, and trash areas
Assist with basic kitchen prep as needed
Support the kitchen team during busy service periods
Follow health and safety standards at all times
Communicate promptly with chefs and supervisors about any equipment issues
Skills & Requirements:
Strong work ethic and attention to detail
Ability to work in a fast-paced environment and stay on task
Reliable and punctual with a team-focused attitude
Ability to lift, bend, and stand for extended periods
No previous experience required-just a willingness to learn and do your best
Must be available for nights, weekends, and holidays
Performance Measurement:
90-day performance review, cleanliness standards, teamwork, and overall kitchen support.
Ready to join a dedicated team and play a key role behind the scenes? Apply now to join the Bar Harbor Inn & Spa as a Dishwasher and be part of our tradition of excellence on the coast of Maine!
Sugarloaf Retail Full-Time, Year-Round Boot Fitter
Carrabassett Valley, ME Job
At Sugarloaf, we believe that the most important person in our company is our customer. We treat every guest as if they were visiting our home-making sure they feel welcome, valued, and above all, have fun. As a Retail Ski Boot Fitter at Sugarloaf, your primary responsibility is to deliver world-class customer service by ensuring each guest is fitted with the right ski boots to optimize both comfort and performance. Your role requires the ability to quickly assess customer needs and ability levels and apply expert techniques to help maximize their fun and safety on the slopes.
Responsibilities
Key Responsibilities:
* Provide expert advice on ski and snowboard boot selection, maintenance, and care
* Assess customer foot shape, stance, and biomechanics to recommend appropriate products
* Create custom footbeds, use heat-molding, and apply other fitting techniques to ensure optimal fit and performance
* Maintain a clean, safe, and organized work environment
* Collaborate with other team members to ensure a seamless and positive customer experience
* Support other retail operations as needed
Required Skills & Qualifications:
* Excellent customer service skills
* Strong interpersonal and communication abilities
* Familiarity with boot fitting tools and techniques
* Passion for skiing, snowboarding, and the outdoor mountain lifestyle
* Ability to thrive in a fast-paced, team-oriented environment
Qualifications
The ideal fit for this role will:
* have previous experience in ski or outdoor retail, demonstrating a passion for the outdoors
* be proficient with custom fitting tools and equipment
* possess up-to-date knowledge of current boot brands, technologies, and models
* communicate with others well and be a supportive team player
* be patient and understanding with resort guests to meet their needs
Full-Time, Year-Round Sugarloaf Team Member Benefits include:
* Free lift pass for skiing and/or riding (at all Boyne Resorts)
* Discounts at resort F&B and retail locations
* Discounted ski/snowboard lessons and rentals
* Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
* Discounted passes at other Boyne and partner resorts
* Eligibility for benefits such as medical/dental/vision/life insurance as well as paid time off
Night Auditor
Bar Harbor Regency Job In Bar Harbor, ME
Job Description
We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it’s quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
Employer Provided Uniforms
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Posts room charges and taxes to guest accounts
Processes guest charges voucher and credit card vouchers
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
Transfer charges and deposits to master accounts
Checks to see that all charges are assigned to the appropriate departments
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
Prints up and files reservations for the next business day
Verifies all account postings and balances
Verifies that room rates are correct and posts those rates to guest accounts
Monitors the current status of coupon, discount, and other promotional programs
Is able to function as a front desk agent especially in terms of check-in and check-out procedures
Prepares a summary of cash, check, and credit card activities
Summarizes results of operations for management
Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Prepare of End of day procedure
Follow the End of Day / Night Audit Checklist (Must Read !)
Balance the day’s charges, making corrections as necessary
Performs wake-up calls
Run end of day process in property management software (PMS)
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Qualifications:
Understand principles of auditing, balancing, and closing out accounts
Knows how to operate PMS, PC’s, and other front office equipments
Must have complete knowledge of emergency procedures
High school diploma or GED
Previous experience is a plus
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.