Barista, supervisor job description

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation.

We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious!

Job Overview:

The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards

Essential Functions:

• Follows and ensure team follows Food Division Standards and Best Practices
• Responsible for daily operations
• Accountable for sales, expenses, and bottom-line profits
• Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
• Follows Starbucks merchandising, product presentations and signing standards
• Monitor food quality by completing Starbucks checklists
• Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling
• Support a strong working relationship with store management
• Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintain role model standards in grooming, professional appearance and communications
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
• Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assist in preparation and production of all menu items
• Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
• Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
• Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
• Perform other duties as needed

Qualifications and Competencies:

• High School Diploma or equivalent required
• 1-2 years related experience

• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Candidates in Colorado: Click here for Pay Range and here to learn about Benefits .

Candidates in Connecticut: Click here for Pay Range

Candidates in Nevada: Click here for Pay Range

FOODS00

Job DescriptionJob Title: Barista / Food Service Worker
Department: Chartwells Wingate University
Reports To: Director, Associate Manager, Chef, Hourly Supervisor
FLSA Status: Hourly
Approved Date: 02/21

SUMMARY:
Responsible for taking orders from customers and expediting coffee-espresso drinks and related
food and beverage items. Handles food according to HACCP guidelines and is aware of minimum
standards for a quality food service operation. Adheres to standard recipes and plating/portion
guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering
supplies and rotating product for maximum quality. Interacts with customers and other employees in
a friendly and courteous manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following. Other duties may be assigned by managers and/or supervisors.
 Maintains accurate production pars and inventories in the guest service and merchandising
areas.
 Prepares espresso/beverage orders for customers and catering using standard measures
and recipes.
 Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
 Adheres to policies and procedures to ensure consistency in the guest experience.
 Enters orders accurately into the POS devise, accepts cash and charge payments.
Accurately makes change.
 Follows standard procedures for making refunds.
 Responsible for all assigned change funds and cash receipts ensuring that the cash drawer
is in compliance with overage/shortage standards.
 Required to replenish condiments, beverages, and general supplies while maintaining
cleanliness of service area.
QA & SAFETY STANDARDS
 Responsible for ensuring proper presentation, portion control, and maintenance of proper
serving temperatures – follows HACCP standards
 Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
 Handles foods items appropriately during preparation
 Ensures proper food preparation by utilizing approved recipes and in following prescribed
production standards
 Keeps display equipment clean and free of debris during meal service as assigned
 Cleans equipment, as assigned and in a timely fashion
 Cleans workstation thoroughly before leaving the area for other assignments
 Ensures corporate and OSHA safety standards are followed
 Follows principles of sanitation and safety in handling food and equipment
 Cleans up spills in the servey, dining area, his/her own work area immediate
 Placement of wet floor sign when applicable.

GUEST SERVICE:
 Represents company in a courteous, efficient, and friendly manner is all customer and
employee interactions
 Interacts with customers in a manner to ensure customer satisfaction
 Greets customers courteously
 Serves customers quickly, Does not allow back-ups or snags in serving lines
 Serves customer food and beverage orders quickly, in proper portions, in a courteous
demeanor
 Demonstrates a complete understanding of daily menu items and explains same to
customers accurately
 Relays relevant comments from customers directly to supervisors and managers
 Interact with customers and resolves customer complaints in a friendly and service oriented
manner
 Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly,
accurately and efficiently
 Checks to ensure that all display foods are merchandised attractively per standards
 Serve food neatly and attractively per standard
 Maintains professional appearance at all times, clean and well-groomed in accordance with
Company and National Brand standards
.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related
experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to
write simple correspondence. Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral
instructions. Ability to deal with problems involving a few concrete variables in standardized
situations.
OTHER QUALIFICATIONS Refer to the Hourly Performance Measures Addendum.
CERTIFICATES, LICENSES, REGISTRATIONS
Must meet state and local health requirements for food handlers. Must possess valid Food
handlers permit.

PHYSICAL DEMANDS the physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly required to use hands to
manipulate, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The
employee frequently is required to stand and walk. The employee is occasionally required to sit;
climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or
move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities
required by this job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical
parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious
places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and
risk of electrical shock. The noise level in the work environment is usually moderate.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts
or working conditions associated with the job. While this is intended to be an accurate reflection
of the current job, management reserves the right to modify essential functions of the job, or to
require that other or different tasks be performed when circumstances change (i.e. emergencies,
changes in personnel, workload, rush jobs or technical developments.