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Barista/waitress skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical barista/waitress skills. We ranked the top skills for barista/waitresses based on the percentage of resumes they appeared on. For example, 52.4% of barista/waitress resumes contained coffee drinks as a skill. Continue reading to find out what skills a barista/waitress needs to be successful in the workplace.

15 barista/waitress skills for your resume and career

1. Coffee Drinks

Here's how barista/waitresses use coffee drinks:
  • Prepared and serves crepes and pastries, utilized knowledge of coffee combinations to prepare specific coffee drinks, and processed payments.
  • Greeted customers, took customer orders, prepared specialty coffee drinks and acted as cashier.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how barista/waitresses use pos:
  • Handled company payments and initialized customer requests into a POS System.
  • Served products directly to customers Performed basic cashier and POS operations including sales and financial accountability procedures

3. Customer Orders

Here's how barista/waitresses use customer orders:
  • Received, prepared, and served customer orders using professional espresso bar equipment.
  • Received and filed all customer orders.

4. Espresso Machine

Here's how barista/waitresses use espresso machine:
  • Slight experience working with espresso machines
  • Handled debit/ credit cards, cash handling, computer input, and espresso machines.

5. Food Orders

Here's how barista/waitresses use food orders:
  • Assist waiters by running food orders to the corresponding tables.
  • Provided customer-centered service while receiving food orders and delivering dishes for 300 customers per shift.

6. Smoothies

Here's how barista/waitresses use smoothies:
  • Prepared a wide variety of food and beverages such as smoothies, frappuccinos, sandwiches, and soup.
  • Offered information about ingredients and supplements available with smoothies.

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7. Espresso Drinks

Here's how barista/waitresses use espresso drinks:
  • Prepared/served hot or cold beverages, such as espresso drinks, blended coffees, hot/cold teas, shaken teas, etc.
  • Worked register, made various espresso drinks, served customers, opened and closed store.

8. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how barista/waitresses use drink orders:
  • Greet customers, take food/drink orders, and run food to each table.
  • Greet customers, take food and drink orders, make drinks, serve food and drink, keep serving stations prepped !

9. Coffee Shop

Here's how barista/waitresses use coffee shop:
  • Cleaned and maintained the coffee shop.
  • Work Description: Barista and waitress for family owned coffee shop.

10. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how barista/waitresses use financial transactions:
  • Drink making, serving, waitress, handling financial transactions via person/phone/online.
  • Served high profile clientele in a quality environment, provided exemplary service, maintained a professional atmosphere and handled financial transactions.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how barista/waitresses use customer service:
  • Prepared cash register, operated coffee machine and maintained cleanliness, provided stellar customer service to customers to encourage repeat business.
  • Helped customers using strong interpersonal and customer service skills to create an efficient and welcoming customer friendly environment

12. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how barista/waitresses use food service:
  • Provided food services to consumers and maintained a sanitary kitchen and dining area.
  • Provide food service at the bar and dining are when assigned.

13. Bus Tables

Bus tables refers to the process of cleaning restaurant tables after the customer has finished and paid for the meal. This includes cleaning the table of any dirty dishes, wiping down the table and seats, and (sometimes) resetting the table for the next guests.

Here's how barista/waitresses use bus tables:
  • Doubled as restaurant, take orders, clean kitchen, and bus tables.
  • Ring up guest checks on register and bus tables when guests leave.

14. Computer System

Here's how barista/waitresses use computer system:
  • Served and waited on customers Worked with cash register and computer system
  • Welcomed guests, answered phone calls and implemented orders through various computer systems while practicing overall excellent service and hospitality.

15. Customer Complaints

Here's how barista/waitresses use customer complaints:
  • Train new incoming baristas, and resolve customer complaints/issues in the restaurant or over the phone.
  • Provided excellent customer service, properly handled customer complaints, developed efficient teamwork skills, and utilized effective communication skills.
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List of barista/waitress skills to add to your resume

Barista/waitress skills

The most important skills for a barista/waitress resume and required skills for a barista/waitress to have include:

  • Coffee Drinks
  • POS
  • Customer Orders
  • Espresso Machine
  • Food Orders
  • Smoothies
  • Espresso Drinks
  • Drink Orders
  • Coffee Shop
  • Financial Transactions
  • Customer Service
  • Food Service
  • Bus Tables
  • Computer System
  • Customer Complaints
  • Customer Satisfaction
  • Bartending
  • Table Service
  • Phone Orders
  • To-Go Orders
  • Specialty Drinks
  • Ice Cream
  • Serving Drinks
  • Coffee Beverages
  • Customer Relations
  • Making Sandwiches

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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