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  • Campus Retail Associate (Part-time)-Sales Floor & Customer Service

    Barnes & Noble Education, Inc. 4.5company rating

    Barnes & Noble Education, Inc. job in Cincinnati, OH

    Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks * Flexible Scheduling * Sick time accrual from date of hire * Generous employee discount - including course materials & textbooks * Management Development Program Opportunities * The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: * Assist with processing sales transactions involving cash, credit, or financial aid payments. * Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. * Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. * Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. * Prepare and serve a variety of hot and cold food and drinks following prescribed recipes and techniques. * Set up or restock displays, wrap, label, date, and rotate food items for sale. * Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards. Food handling or safety certification may be required in some locations. * Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. * Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: * Frequent movement within the store to access various departments, areas, and/or products. * Ability to remain in a stationary position for extended periods. * Frequent lifting. * Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: * Get paid sooner! Daily Pay earned wage access is available to all store employees * Employee Discount * Paid sick time (accrued based on time worked) * Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) * Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications * Candidates must be a minimum of 18 years of age to be considered for employment. * Previous food handling experience preferred. * Confident and comfortable engaging customers to deliver an elevated experience. * An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. * Basic math, keyboarding, and data entry skills. * Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $21k-27k yearly est. Auto-Apply 8d ago
  • Sales Lead

    Barnes & Noble 4.5company rating

    Barnes & Noble job in Columbus, OH

    As a Sales Lead (SL), you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful in their Paper Source careers. In your role, you support the store and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again. What You Do ● Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. ● Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation. ● Leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc. to actively sell and engage in conversation with every customer. ● Help to develop employees by sharing your knowledge and supporting their understanding of the different areas in the store. ● Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. ● Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. ● Communicate effectively and collaboratively with the store team. ● Give feedback honestly and respectfully to store team when appropriate. ● Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store's performance targets. ● Lead merchandising and replenishment efforts during assigned MOD periods. ● Open and close the building, ensuring the safety of our employees and customers. ● Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll). ● Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) Knowledge & Experience • Understand and deliver excellent standards of service. • Continue to grow knowledge of product/market and the current cultural trends. • Solid operational knowledge to run the store. • Proven experience training employees. • Solid decision-making skills. • Proven ability to communicate effectively and work collaboratively Expected Behaviors ● Prioritize customer experience above all else. ● Communicate feedback effectively with others. ● Work collaboratively with and through others. ● Delegate effectively and works through others. • Is curious and continues to develop deep knowledge about the industry. • Support results through observation and development of store team. • Enjoy working with people and value them. • Can-do attitude and a team-player. • Well-organized and manages time efficiently. • Shift gears quickly, prioritizes and multi-tasks in an ever changing work environment. • Use good judgment when making decisions. • Remain calm, cool and collected when situations escalate. • Take responsibility for own actions. • Is open to feedback and can reflect on this insight to develop and grow. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003
    $24k-30k yearly est. 60d+ ago
  • Human Resources Lead

    Rural King Supply 4.0company rating

    Leesville, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination. Promote positive associate relations through effective communication and fostering a supportive work culture. Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all. Review applications to assess candidate qualifications and suitability for open positions. Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience. Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience. Plan and take part in community events to enhance hiring efforts and promote employment opportunities. Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience. Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation. Assist with benefits administration and enrollment processes. Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development. Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans. Serve as a point of contact for associates, addressing inquiries promptly and providing guidance. Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements. Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives. Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information. Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews. Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters. Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner. Use general office equipment such as telephone, copy machine, fax machine, and computer. May be required to work evenings and weekends. Oversee monthly cash reporting as needed. Maintain office and breakroom supplies. Maintain breakroom and training space standards. Participate in cross-training for flexibility in various departments and responsibilities. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Essential Qualities for Success At least 2 years of human resources experience or equivalent combination of experience and education. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Excellent customer service skills. Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization. Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs. Comfortable navigating computer systems and software to assist customers or manage activities. Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $70k-122k yearly est. 11d ago
  • Retail Store Manager

    Rural King Supply 4.0company rating

    Mansfield, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $30k-42k yearly est. 1d ago
  • Anthropologie Temporary Retoucher

    Urban Outfitters 4.4company rating

    Remote job

    The Retoucher is responsible for retouching product and creative imagery for Anthropologie's e-commerce site. The primary objective of this role is to provide all retouched images while maintaining quality and authenticity under extremely tight deadlines. Role Responsibilities * Retouch product images for Anthropologies' Photo Studio including: E-comm accessories, beauty, shoes and home products, web creatives / social media * Meet daily image goals and display flexibility when deadlines change * Work with Art Directors and Photographers to execute creative briefs for web platforms including social media and email campaigns. * Receive creative direction from Senior Retouchers, stylists, photographers and designers. * Solve product errors across all classes to avoid costly production and activation delays. * Work with all teams on how and when retouching should be implemented to provide more efficient workflow practices. * React quickly to requests and take action when necessary. * Provide direction and support to Assistant Retouchers. * Maintain organization of files * Interact with the DAM and project management platforms * Checking, updating metadata Role Qualifications * Must have 3+ years professional retouching experience. * Demonstrate technical expertise to the Art Directors, Photographers & Stylists to produce imagery that is at the forefront of e-comm industry. * Proven ability to work efficiently and produce a high volume of quality retouched images. * Must work well in a team environment, adhering to strict deadlines in a fast-paced, rapidly changing environment. * Proactive, motivated, dedicated and able to take initiative. * Strong knowledge of photo retouching: Photo compositing, masking, silhouetting and color corrections. Skin corrections, body proportion modifications and styling adjustments. * Demonstrate knowledge of the Anthropologie brand and how it relates to retouching. * Experience with Digital Asset Management systems * Location: remote #LI-DD2 The hourly wage range for this role is $30.25- $40.01.Wages are based on several factors, including, but not limited to, experience, education, geographic location, etc." #li-dd2 The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ********************************** EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
    $20k-38k yearly est. Auto-Apply 39d ago
  • UToledo Campus Bookstore Spring Temporary Team Member January-February

    Barnes & Noble Education 4.5company rating

    Barnes & Noble Education job in Toledo, OH

    Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks Flexible Scheduling Sick time accrual from date of hire Generous employee discount - including course materials & textbooks Management Development Program Opportunities The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: Assist with processing sales transactions involving cash, credit, or financial aid payments. Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications Candidates must be a minimum of 16 years of age to be considered for employment. Confident and comfortable engaging customers to deliver an elevated experience. An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. Basic math, keyboarding, and data entry skills. Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $22k-26k yearly est. Auto-Apply 31d ago
  • Title

    Barnes & Noble, Inc. 4.5company rating

    Barnes & Noble, Inc. job in Los Angeles, CA or remote

    As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. Employment Type Full-Time What You Do * Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. * During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. * Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. * Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. * Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. * Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. * Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. * Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. * Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. * Write and review incident summaries and investigative reports that are timely, concise and accurate. * Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. * Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). * Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. * Manage all health and safety issues by partnering appropriately and escalating when needed. * Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge & Experience * High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. * Ability to collaborate effectively with cross-functional teams. * Ability to influence and manage teams without having direct management responsibilities in certain areas. * Experience in coaching teams to deliver performance. * Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. * Strong organizational and analytical skills. * Must possess a demonstrated understanding of general and civil liability. * Previous experience working with local law enforcement. * Knowledge and understanding of the principles of Loss Prevention and Store Operations. * Experience respectfully apprehending shoplifters and installing CCTV cameras. * Ability to write clear and concise summaries of issues. * Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors * Prioritize customer experience above all else. * Strong communicator. * Strong interpersonal skills. * Ability to maintain confidentiality. * Discreet and unbiased. * Demonstrate empathy in difficult situations. * Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. * Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. * Make appropriate critical decisions in high pressure situations without having all the required/desired information. * Deescalate high-risk situations, respectfully. * Gather all information and make sound and timely decisions when solving problems. * Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. * Work well under deadlines; self-starter; innovative. * Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. * Gain the confidence and trust of others through honesty, integrity and authenticity. * Manage processes and systems remotely. * Availability to travel occasionally and answer calls at all hours. EEO Statement Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact **************.
    $31k-38k yearly est. 33d ago
  • Barista - PT

    Barnes & Noble 4.5company rating

    Barnes & Noble job in Strongsville, OH

    Title: Barista - PT EmploymentType: Part-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. **You'll make a great Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. - Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. - Are always cheerful with customers, consistently going out of your way to help them. - Show aptitude and willingness to learn new skills and acquire new knowledge in the store. - Above all, show that you enjoy being a barista! **As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.** You will be trained and expected to be proficient in: - Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently. - Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café. - Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally. - Running a register competently to serve customers quickly and reliably. - Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. - Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools. - Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. - Following and executing First In First Out (FIFO) practices and dating product consistently and correctly. - Supporting the bookfloor team willingly and effectively when needed. - Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your barista knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Build café knowledge of the products we offer across beverage, bakery and savory options and gifting. - Use this knowledge to maintain the presentation in an interesting and appetizing manner. - Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues. - Be able to make effective food and beverage customization recommendations to customers on varied items. - Build knowledge and engagement for execution of café retail options. - Understand and use Café training tools appropriately. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably. - Use this knowledge to support the success of key products and promotions, equally. **As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $23k-27k yearly est. 60d+ ago
  • Campus Retail Associate (Temporary)

    Barnes & Noble Education 4.5company rating

    Barnes & Noble Education job in Cincinnati, OH

    Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks Flexible Scheduling Sick time accrual from date of hire Generous employee discount - including course materials & textbooks Management Development Program Opportunities The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: Assist with processing sales transactions involving cash, credit, or financial aid payments. Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications Candidates must be a minimum of 16 years of age to be considered for employment. Confident and comfortable engaging customers to deliver an elevated experience. An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. Basic math, keyboarding, and data entry skills. Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $24k-28k yearly est. Auto-Apply 2d ago
  • UToledo Campus Bookstore Spring Temporary Team Member January-February

    Barnes & Noble Education, Inc. 4.5company rating

    Barnes & Noble Education, Inc. job in Toledo, OH

    Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks * Flexible Scheduling * Sick time accrual from date of hire * Generous employee discount - including course materials & textbooks * Management Development Program Opportunities * The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: * Assist with processing sales transactions involving cash, credit, or financial aid payments. * Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. * Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. * Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. * Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. * Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: * Frequent movement within the store to access various departments, areas, and/or products. * Ability to remain in a stationary position for extended periods. * Frequent lifting. * Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: * Get paid sooner! Daily Pay earned wage access is available to all store employees * Employee Discount * Paid sick time (accrued based on time worked) * Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) * Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications * Candidates must be a minimum of 16 years of age to be considered for employment. * Confident and comfortable engaging customers to deliver an elevated experience. * An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. * Basic math, keyboarding, and data entry skills. * Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $25k-29k yearly est. Auto-Apply 32d ago
  • Distribution Manager Trainee

    Menard 4.2company rating

    Jeffersonville, OH job

    As a Manager Trainee, you will work closely with Department Management to learn each department's functions and how each department helps the Distribution Center's success. Manage and lead Team Members in your area Ensure that all product is received and shipped in the most efficient way Keep all areas in good repair, orderly, and clean Use equipment to capacity to fill orders Ensure all safety policies are enforced, all training is up to date, and all equipment is guarded and well maintained. Keep all safety training and maintenance documented Keep open communication with all Team Members regarding safety issues Work with supervisors and managers in your area to accomplish goals Come up with innovative ideas to improve current processes ghghd POSITION REQUIREMENTS: Degree in Business or related field such as Operations Management, Logistics, Supply Chain Management preferred Able to write and speak clearly and accurately Able to establish and maintain effective working relationships Able to tactfully deal with guests and Team Members Analytical and interpersonal skills. Leadership abilities Self-motivated and goal-oriented Innovative Organizational skills Ability to multitask Articulate Develop action plans Decision making qualities
    $72k-92k yearly est. 60d+ ago
  • Human Resources Lead

    Rural King Supply 4.0company rating

    Dayton, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination. Promote positive associate relations through effective communication and fostering a supportive work culture. Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all. Review applications to assess candidate qualifications and suitability for open positions. Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience. Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience. Plan and take part in community events to enhance hiring efforts and promote employment opportunities. Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience. Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation. Assist with benefits administration and enrollment processes. Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development. Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans. Serve as a point of contact for associates, addressing inquiries promptly and providing guidance. Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements. Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives. Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information. Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews. Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters. Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner. Use general office equipment such as telephone, copy machine, fax machine, and computer. May be required to work evenings and weekends. Oversee monthly cash reporting as needed. Maintain office and breakroom supplies. Maintain breakroom and training space standards. Participate in cross-training for flexibility in various departments and responsibilities. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Essential Qualities for Success At least 2 years of human resources experience or equivalent combination of experience and education. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Excellent customer service skills. Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization. Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs. Comfortable navigating computer systems and software to assist customers or manage activities. Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $68k-119k yearly est. 11d ago
  • Management Internship

    Menards, Inc. 4.2company rating

    Evendale, OH job

    Part-Time Make BIG Money at Menards! * Extra $3 per hour on Sat/Sun * Store Discount * Profit Sharing * Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! * Flexible Scheduling * Dental Plan * On-the-job training Start building an exciting and rewarding career in retail with a growing company as a Management Intern with Menards! Immediate openings available! Our Management Internship is a paid, hands-on training program designed to develop and prepare you for the world of Retail Management. As you progress through the 12-week Management Internship program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! This is a paid part-time position that will have the opportunity to develop stronger organizational, Communication and time management skills as well as the opportunity to gain hands-on management experience. Apply today! We are hiring immediately and are excited to talk to you about the great opportunities available with Menards!
    $26k-31k yearly est. 28d ago
  • Kent State Regional Bookstore at Stark Campus Department Manager (DM) - Travel Required

    Barnes & Noble Education 4.5company rating

    Barnes & Noble Education job in North Canton, OH

    Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound. Responsibilities As a Department Manager you will support all store operations and departments in partnership with the management team. You will provide direct oversight of one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations, provide outstanding customer service to the academic and co-curricular community and ensure that your area of responsibility is maintained, properly merchandised and operationally sound. Expectations: Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team. Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation. Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions. Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary. Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program. High school diploma/GED required. Outstanding customer service skills to match customers to products that meet their needs. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $31k-45k yearly est. Auto-Apply 26d ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Mansfield, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $28k-36k yearly est. 5d ago
  • UToledo Campus Bookstore Spring Temporary Team Member January-February

    Barnes & Noble Education 4.5company rating

    Barnes & Noble Education job in Toledo, OH

    **Introduction** Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. **Overview** You can enhance your success by joining our dynamic team today! As a **Campus Retail Associate** you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. **Perks** + Flexible Scheduling + Sick time accrual from date of hire + Generous employee discount - including course materials & textbooks + Management Development Program Opportunities + The opportunity to add valuable, transferrable experience and skills to your resume **Responsibilities** **Expectations:** + Assist with processing sales transactions involving cash, credit, or financial aid payments. + Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. + Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. + Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. + Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. + Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. **Physical Demands:** + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Benefits available include:** + Get paid sooner! Daily Pay earned wage access is available to all store employees + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefits **COVID-19 Considerations:** Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + Candidates must be a minimum of 16 years of age to be considered for employment. + Confident and comfortable engaging customers to deliver an elevated experience. + An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. + Basic math, keyboarding, and data entry skills. + Flexible availability throughout the academic year including peak periods. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-OH-TOLEDO_ **ID** _2025-20353_ **Category** _Retail Sales Associate_ **Position Type** _Temporary_
    $22k-28k yearly est. 33d ago
  • Loss Prevention Market Manager

    Barnes & Noble 4.5company rating

    Barnes & Noble job in Culver City, CA or remote

    Title: Loss Prevention Market Manager EmploymentType: Full-Time JobSummary: As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. WhatYouDo: - Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. - During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. - Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. - Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. - Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. - Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. - Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. - Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. - Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. - Write and review incident summaries and investigative reports that are timely, concise and accurate. - Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. - Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). - Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. - Manage all health and safety issues by partnering appropriately and escalating when needed. - Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge&Experience: - High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. - Ability to collaborate effectively with cross-functional teams. - Ability to influence and manage teams without having direct management responsibilities in certain areas. - Experience in coaching teams to deliver performance. - Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. - Strong organizational and analytical skills. - Must possess a demonstrated understanding of general and civil liability. - Previous experience working with local law enforcement. - Knowledge and understanding of the principles of Loss Prevention and Store Operations. - Experience respectfully apprehending shoplifters and installing CCTV cameras. - Ability to write clear and concise summaries of issues. - Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors - Prioritize customer experience above all else. - Strong communicator. - Strong interpersonal skills. - Ability to maintain confidentiality. - Discreet and unbiased. - Demonstrate empathy in difficult situations. - Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. - Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. - Make appropriate critical decisions in high pressure situations without having all the required/desired information. - Deescalate high-risk situations, respectfully. - Gather all information and make sound and timely decisions when solving problems. - Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. - Work well under deadlines; self-starter; innovative. - Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. - Gain the confidence and trust of others through honesty, integrity and authenticity. - Manage processes and systems remotely. - Availability to travel occasionally and answer calls at all hours. EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $27k-43k yearly est. 33d ago
  • Lead Bookseller - FT

    Barnes & Noble 4.5company rating

    Barnes & Noble job in Strongsville, OH

    Title: Lead Bookseller - FT EmploymentType: Full-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Lead Bookseller, you are an integral member of the bookselling team at the heart of our stores. You play a leadership role in guiding the bookselling team to maintain compelling merchandise presentations and overseeing the efficient running of the salesfloor. You are both a trusted expert and hands-on leader, creating a welcoming environment where booksellers feel supported, comfortable bringing forward questions or concerns, and they trust that you will address them promptly and effectively. **You'll make a great Lead Bookseller if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. - Are supportive and considerate of colleagues; consistently going out of your way to help others in the team and setting a positive example. - Are always cheerful with customers, consistently going out of your way to help them. - Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others. - Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career. - Act as a resource for booksellers and baristas, addressing and resolving concerns and raising these issues to leadership. - Prioritize resources and bookseller support appropriately to keep the shift on track. - Above all, show that you enjoy being a bookseller! **As a Lead Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller.** You will be trained and expected to be proficient in: - Using mastered skills in BookMaster and all other tools and processes to model best practices for the store team and coach others in their effective use. - Utilizing strong merchandising skills to coach the store team in creating and maintaining appropriate and various book presentations, actively monitoring, guiding and adjusting displays while ensuring cleanliness and presentation standards are met. - Guiding booksellers in applying effective visual merchandising skills, while creating and maintaining Specialty presentations, setting fixtures (Horses/Donkeys, walls, gondolas, etc.), and reliably replenishing products as required. - Maintaining visible leadership presence at the registers, and actively coaching booksellers in Membership conversations as well as improving register speed and accuracy. - Guiding and supporting booksellers in receiving and unpacking of deliveries, anticipating issues, and adjusting approach to ensure that efficient and accurate shelving follows. - Demonstrating expert knowledge of store layout and inventory, quickly locating books and other products with ease and accuracy, while coaching others to do the same. - Coordinating and modeling cross-functional support of the café team during busy periods, ensuring booksellers assist effectively while maintaining café standards. - Actively coaching the store team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your bookselling knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise. You will: - Use extensive book knowledge of varied subjects (fiction, nonfiction, Children's) and categories to engage and provide informed service to customers, inspiring booksellers to broaden their expertise. - Use this knowledge to lead the store team in maintaining the sections and presenting books in an interesting and attractive manner. - Coach the team in delivering effective book recommendations to customers throughout varied sections while inspiring booksellers to expand their book knowledge. - Drive sales of key titles by modeling enthusiastic, and customer-focused hand-selling appreciated by customers. - Lead and support the store's focus on key sales objectives such as Our Monthly Picks, Book of the Year, Membership, pre-orders, etc., actively sharing this knowledge genuinely with customers and colleagues. - Use extensive knowledge, expertise and understanding of ETG, SHC, Media and Newsstand, to maintain all sections and backstock effectively, help customers with their shopping and lead the store team in doing the same. **As already said, above all we expect to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to in the career path where you will take on new challenges and gain further opportunities for growth.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $23k-26k yearly est. 60d+ ago
  • Title

    Barnes & Noble, Inc. 4.5company rating

    Barnes & Noble, Inc. job in Aurora, OH

    A Barnes & Noble bookstore is a gathering place for readers and the community. As a Store Manager (SM), your key focus and responsibility is the smooth running of your store. You do this by leading, developing and working through your team and Cluster to ensure the store is delivering expected results. In this role, the effectiveness of your team is a direct reflection of your ability to lead and motivate that team. You'll make a great Store Manager if you have what we term to be good "behaviors." You and the management team hold yourselves and the team to these standards, reinforcing expectations. These behaviors collectively demonstrate that your store team understands and reflects the following: • Firm understanding and consistency of all Bookstore Basics, maintaining the store's presentation to expected standards. • Strong operational standards maintaining a well-organized stockroom and backstock, receiving and shelving deliveries in a timely manner. • Commercial direction, presentation and execution across the Front of Store (FOS) and table displays, that highlight key titles and promotions. • Strong section detail and appropriate stock levels, with the team working effectively with the Inventory Cluster Support (ICS) team to ensure appropriate offerings. • A well-presented Children's Department with clear ownership, balanced stock, a strong commercial offer and a welcoming space. • Proper execution and understanding around Specialty visual merchandising, replenishment and disciplines, delivering the Gift and FOS presentation, Toys & Games and other non-book sections correctly. • Solid execution of café standards supported by the store team, fostering a positive culture of partnership within the café team and actively promoting Membership and book picks. • Delivery of good service by having the FOS well covered and the team being "heads up," greeting and offering help to most customers in an unintrusive, natural way. • Friendly, knowledgeable and professional service at the registers, working naturally with Membership, Our Monthly Picks and other store services, achieving sales objectives. • Effective selling of Our Monthly Picks, evaluating how well the bookseller behaviors are embedded and demonstrated by the team in a natural and enjoyable way. • Prioritize health, safety and loss prevention standards, demonstrating de-escalation techniques, confidence in handling active threats, Code Adam and emergency procedures. • Solid execution of roster aligning with the budget, so store scheduling is balanced to effectively and smoothly run the store, collaborating well with Rota Cluster Support (RCS) and when needed, with Recruiter Cluster Support (RC). As a Store Manager you will be required to lead the team to strong, consistent performance. Each Barnes & Noble bookstore is the product of its leadership, who supports the bookselling and café team. You will be expected to deliver results through your ability to inspire and support your team. You will: • Assess the capabilities and potential of the store team fairly and with good understanding of individual skills, conducting reviews consistently and promptly. • Prioritize the development of individual booksellers purposefully, meeting the demands of the store, working with the People Cluster Support to do so. • Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. • Lead the store team with kindness, fairness and respect, encouraging the same throughout the team, while creating a positive working environment. • Communicate and deliver appropriate company messages to the store team in a clear, consistent way, sharing necessary feedback and questions with the Cluster, Area, or Home Office resources. • Demonstrate integrity and personal credibility, inspiring engagement and performance within the team and Cluster. • Be resilient and determined when under pressure, remaining equitable and consistent while focusing and achieving goals and objectives. • Be open to learning, listen and accept feedback about your own skills and opportunities, and actively work to improve and develop. • Seek to use your strengths at the Cluster level and show a willingness to offer support outside their store and accept cluster partnerships. • Work proactively to remedy weaknesses and develop strengths in position with continual learning to progress in your personal development and career ambition. • Understand and articulate that you - as with most SMs - have weaknesses and are able to share them and discuss how to address these. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003
    $35k-43k yearly est. 19d ago
  • Barista - Temporary

    Barnes & Noble 4.5company rating

    Barnes & Noble job in Strongsville, OH

    Title: Barista - Temporary EmploymentType: Temporary JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. **You'll make a great Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. - Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. - Are always cheerful with customers, consistently going out of your way to help them. - Show aptitude and willingness to learn new skills and acquire new knowledge in the store. - Above all, show that you enjoy being a barista! **As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.** You will be trained and expected to be proficient in: - Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently. - Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café. - Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally. - Running a register competently to serve customers quickly and reliably. - Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. - Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools. - Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. - Following and executing First In First Out (FIFO) practices and dating product consistently and correctly. - Supporting the bookfloor team willingly and effectively when needed. - Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your barista knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Build café knowledge of the products we offer across beverage, bakery and savory options and gifting. - Use this knowledge to maintain the presentation in an interesting and appetizing manner. - Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues. - Be able to make effective food and beverage customization recommendations to customers on varied items. - Build knowledge and engagement for execution of café retail options. - Understand and use Café training tools appropriately. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably. - Use this knowledge to support the success of key products and promotions, equally. **As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $23k-27k yearly est. 26d ago

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