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Bartender/certified trainer skills for your resume and career

Updated January 8, 2025
4 min read
Bartender/certified trainer example skills
Below we've compiled a list of the most critical bartender/certified trainer skills. We ranked the top skills for bartender/certified trainers based on the percentage of resumes they appeared on. For example, 16.5% of bartender/certified trainer resumes contained customer service as a skill. Continue reading to find out what skills a bartender/certified trainer needs to be successful in the workplace.

15 bartender/certified trainer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how bartender/certified trainers use customer service:
  • Provided exceptional customer service by keeping guests comfortable checking on them frequently and always maintaining a positive demeanor.
  • Maintain high levels of customer service while mixing and accurately pouring beverages in an extremely fast-paced environment.

2. Bartending

Here's how bartender/certified trainers use bartending:
  • Followed standards according to bartending duties through outlined company manual.
  • Completed certified training programs for bartending.

3. Non-Alcoholic Beverages

Here's how bartender/certified trainers use non-alcoholic beverages:
  • Prepared alcoholic and non-alcoholic beverages following all corporate standards.
  • Supervised and coordinated activities of workers engaged in preparing and serving alcoholic and non-alcoholic beverages, food and other related duties.

4. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how bartender/certified trainers use pos:
  • Control guest experience through proper drink preparations and following controlled service steps Cash management and POS operations Maintain effective cleaning schedule
  • Trained all new employees on standards of the company, menu knowledge, and POS systems (Aloha, Micros).

5. Guest Satisfaction

Here's how bartender/certified trainers use guest satisfaction:
  • Help developed new staff in delivering overall guest satisfaction.
  • Cited for Superior results in Guest Satisfaction Survey Roundups/Competitions.

6. New Servers

Here's how bartender/certified trainers use new servers:
  • Recognized as a Lead Server with responsibility for coaching and mentoring new servers regarding menu times, company policies and procedures.
  • Promoted to Certified Trainer; thorough training process in order to allow me to effectively train new servers and bartenders.

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7. Guest Service

Here's how bartender/certified trainers use guest service:
  • Offered exceptional guest service as part of the training crew for over 6 years at three separate store within the company.
  • Prepared drinks, handled money, trained fellow employees, guest service, general maintenance, and sales.

8. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how bartender/certified trainers use beverage orders:
  • Ensured customer satisfaction with food and beverage orders at tables and the bar area.
  • Managed beverage orders from servers and patrons in a fast paced environment.

9. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how bartender/certified trainers use drink orders:
  • Prepare individual drink orders for customers, deliver and collect revenue or arrange for another employee server to deliver said products.
  • Served tables outside of the bar and making drink orders for my bar guest as well as server guests.

10. Computer System

Here's how bartender/certified trainers use computer system:
  • Put orders in on the computer system ensuring that the orders were entered correctly by repeating the order back to guests.
  • Educated new employees on programs, products, procedures, and computer systems specific to our company.

11. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how bartender/certified trainers use product knowledge:
  • Lead a team of 15 bartenders to present best product knowledge, creation and service.
  • Applied product knowledge of both food and beverage specialties to increase team sales.

12. Food Orders

Here's how bartender/certified trainers use food orders:
  • Take and fill drink and food orders for bar patrons and provide drink service for other restaurant customers.
  • Ensured quality and accuracy for food orders - entered them into the system.

13. Beverage Service

Here's how bartender/certified trainers use beverage service:
  • Cleaned and stocked glassware, assisted with beverage services, and transported dishes to the kitchen.
  • Trained new employees on food and beverage service, computer training, and corporate policies.

14. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how bartender/certified trainers use food service:
  • Trained over 80 new employees in food service and customer delivery; team repeatedly earned A+ ratings from external shoppers.
  • Directed the hiring, training, and scheduling of all food service personnel.

15. Training Programs

Here's how bartender/certified trainers use training programs:
  • Delivered and measured effectiveness of training programs.
  • Lead training programs designed to teach company standards, provide on-the-job training, and establish proper knowledge of job responsibilities.
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List of bartender/certified trainer skills to add to your resume

Bartender/certified trainer skills

The most important skills for a bartender/certified trainer resume and required skills for a bartender/certified trainer to have include:

  • Customer Service
  • Bartending
  • Non-Alcoholic Beverages
  • POS
  • Guest Satisfaction
  • New Servers
  • Guest Service
  • Beverage Orders
  • Drink Orders
  • Computer System
  • Product Knowledge
  • Food Orders
  • Beverage Service
  • Food Service
  • Training Programs
  • Genuine Hospitality
  • Customer Complaints
  • Fine Dining
  • Upselling
  • Quality Customer Service
  • Inventory Control
  • Excellent Guest
  • Safety Procedures
  • Liquor Inventory
  • Bartend
  • Repeat Business
  • Drink Recipes
  • Serving Drinks
  • Guest Relations
  • Cash Drawers
  • FOH
  • Menu Knowledge
  • Guest Complaints
  • Drink Specials
  • Customer Relations
  • Quality Food
  • Greeting Guests
  • Sanitation Policies
  • Financial Transactions
  • Micros
  • Garnishing
  • Tabc
  • Promotional Events
  • Corporate Standards
  • VIP
  • Specialty Cocktails
  • Credit Card Transactions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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