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Bartender manager skills for your resume and career

Updated January 8, 2025
5 min read
Bartender manager example skills
Below we've compiled a list of the most critical bartender manager skills. We ranked the top skills for bartender managers based on the percentage of resumes they appeared on. For example, 23.5% of bartender manager resumes contained customer service as a skill. Continue reading to find out what skills a bartender manager needs to be successful in the workplace.

15 bartender manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how bartender managers use customer service:
  • Performed duties including managing daily financial records, supervising other employees on shift, tracking/ordering inventory and handling customer service issues.
  • Provided professional customer service in chaotic conditions Communicated efficiently with managers and co-workers Acquired a comprehensive knowledge of cocktails and wines

2. Bartending

Here's how bartender managers use bartending:
  • Involved bartending and bar management in a restaurant/bar/live entertainment environment.
  • Provided proficient and efficient bartending services in well-known trendy bar/restaurant.

3. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how bartender managers use payroll:
  • Assembled and submitted bi-weekly payroll for processing and compiled labor and productivity reports.
  • Performed daily and weekly reconciliations for inventory and payroll.

4. Craft Beer

Here's how bartender managers use craft beer:
  • Mixed alcoholic beverages, served craft beer and wine in a high-volume, busy, blues and jazz bar.
  • Educated staff to pass the Cicerone Beer Server Exam through questions, tastings, and knowledge of craft beer.

5. Non-Alcoholic Beverages

Here's how bartender managers use non-alcoholic beverages:
  • Mix and serve alcoholic and non-alcoholic beverages while maintaining a sanitary and efficient bar area.
  • Serve and monitor alcoholic and non-alcoholic beverages and food to customers efficiently and accurately.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how bartender managers use pos:
  • Surveyed supplies and updated inventory lists and accessed computer and POS systems to consistently updated product information.
  • Maintain and update POS systems for food and drink price changes, daily specials and employee records including time details.

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7. Customer Satisfaction

Here's how bartender managers use customer satisfaction:
  • Facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention in a fast-paced restaurant environment.
  • Contributed to all phases of business management and profitability, with emphasis on customer satisfaction.

8. Customer Complaints

Here's how bartender managers use customer complaints:
  • Learned techniques to successfully resolve customer complaints in a professional and timely manner.
  • Addressed customer complaints ensuring a positive outcome.

9. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how bartender managers use credit card:
  • Reconciled nightly credit card transactions and general administrative duties.
  • Managed local pub establishment including ordering liquor/beer, check and balance of register tape, cash register and credit card experience.

10. Inventory Control

Here's how bartender managers use inventory control:
  • Staff management, customer service, financial reconciliation, inventory control and forecasting, event scheduling and planning, facility maintenance
  • Managed daily operations including inventory control, ordering and quality control.

11. Guest Satisfaction

Here's how bartender managers use guest satisfaction:
  • Employed an efficient, high-energy and professional approach to restaurant operations to promote guest satisfaction for steady repeat business.
  • Promoted guest satisfaction for steady repeat business, by delivering fast knowledgeable professional service.

12. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how bartender managers use bank deposits:
  • Gained valuable knowledge of the restaurant industry -Opened and closed facility -Prepared daily bank deposits -Handled general facility maintenance and vendor relationships
  • Train new employees, inventory, place orders, receive orders, bank deposits, cashier, general maintenance, secluding

13. Event Planning

Here's how bartender managers use event planning:
  • Coordinated event planning and advertising through various marketing strategies.
  • Participated in event planning-including liquor ordering for all outlets.

14. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how bartender managers use beverage orders:
  • Interact with customers by accurately taking and processing their beverage orders.
  • Delivered beverage orders within established time frames.

15. Fine Dining

Here's how bartender managers use fine dining:
  • Provided customer service while ensuring a high-quality experience for guests in a fast-paced, fine dining setting.
  • Earned a position of leadership within 80+ seat fine dining restaurant based on reliability and business acumen.
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List of bartender manager skills to add to your resume

Bartender manager skills

The most important skills for a bartender manager resume and required skills for a bartender manager to have include:

  • Customer Service
  • Bartending
  • Payroll
  • Craft Beer
  • Non-Alcoholic Beverages
  • POS
  • Customer Satisfaction
  • Customer Complaints
  • Credit Card
  • Inventory Control
  • Guest Satisfaction
  • Bank Deposits
  • Event Planning
  • Beverage Orders
  • Fine Dining
  • Food Service
  • Food Orders
  • Serving Drinks
  • Cash Drawers
  • Drink Orders
  • Food Preparation
  • Quality Service
  • Sales Reports
  • Beverage Service
  • Food Quality
  • Management
  • Liquor Inventory
  • Computer System
  • Private Parties
  • Customer Relations
  • FOH
  • Upselling
  • Restaurant Operations
  • Repeat Business
  • Inventory Management
  • Guest Complaints
  • Drink Specials
  • Guest Relations
  • Staff Scheduling
  • Facebook
  • Labor Costs
  • Cost Control
  • Employee Scheduling
  • Private Events
  • Drink Recipes
  • Customer Issues
  • ABC
  • Micros
  • Garnishing
  • Promotional Events

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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