Remote VP of Customer Success - Enterprise Health Systems
Getwellnetwork, Inc. 4.1
Bethesda, MD jobs
A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills.
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$119k-178k yearly est. 3d ago
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EHR Optimization Lead - Remote, Flexible & Impactful
Aledade 4.1
Bethesda, MD jobs
A health technology organization is looking for an EHR Optimization Lead to coordinate optimization efforts for EHR solutions in partner practices. The ideal candidate will have over 6 years of experience in client-facing project roles within the healthcare industry and deep knowledge of popular EHR systems. Responsibilities include leading EHR optimization efforts, fostering client relationships, and mentoring team members. This role emphasizes innovation and collaboration within a remote-first environment.
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$68k-115k yearly est. 2d ago
Therapist - Behavioral Health
Acenda Health 4.0
Morristown, NJ jobs
If you want to make a living by making a difference, join Acenda as an Therapist Job Title : Therapist - Behavioral Health About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey . Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is r ecognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for W ork- L ife B alance as well a s Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact .
Job Overview
As a member of our Counseling and Wellness Centers, you will provide outpatient counseling, including individual, group and family therapy, to children, adolescents, and adults. Clinical work includes the completion of comprehensive intake assessments as well as developing and implementing therapeutic treatment plans based on evidence-based protocols.
Program Info
Our Counseling and Wellness Centers offer weekly mental health counseling to children, teens, families, and adults as well as parenting and psychiatric services. Individual therapy is offered as well as family therapy, group therapy, and medication management. Acenda is now accepting new clients for counseling services both in-person and via telehealth-a remote phone or online therapy & counseling solution. Medicaid, Aetna, AmeriHealth, and other insurances accepted.
Key Responsibilities
• Participate in innovative initiatives designed to engage communities in care and treatment
• Collaborate with Acenda team members to implement evidence-based services
• Provide assessment and clinical treatment interventions to persons who are experiencing mental health concerns
• Demonstrate an ability to formulate diagnoses using a structured intake process, utilizing outcome measures throughout treatment, and creating treatment plans collaboratively with clients based on evidence-based services.
Requirements:
• Must possess a valid NJ license (LAC, LPC, LSW, LCSW, LaMFT, LMFT)
• Must have strong clinical skills
• Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.
• Must be willing to learn and implement evidenced based protocols and concurrent documentation
Additional Information
• Starting Compensation: Full-Time rates starting at $65,000.
• Ability to earn ongoing bonuses
• Bilingual-Spanish differential: $1.50 per hour
• Free Clinical supervision towards licensure
• Supportive, team based working environment
• Full time office support for billing, records, credentialing and contracting
• Hybrid and work from home options
What we provide:
• An Innovative culture that encourages you to grow and learn with the agency
• Mission-driven core
• Health, Vision and Dental coverage for you and your family
• 401(k) with 100% employer match on the first 5% of comp
• Generous time-off
• Life Insurance
• Flexible Spending Accounts
• Employee Assistance Program
• Year-end bonuses
Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Department/Program
Counseling and Wellness Center - Morris (CWCMO)
$65k yearly 5d ago
Therapist - CWC
Acenda Health 4.0
Egg Harbor, NJ jobs
If you want to make a living by making a difference, join Acenda as an Therapist Job Title: Therapist About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact.
Job Overview
As a member of our Counseling and Wellness Centers, you will provide outpatient counseling, including individual, group and family therapy, to children, adolescents, and adults. Clinical work includes the completion of comprehensive intake assessments as well as developing and implementing therapeutic treatment plans based on evidence-based protocols.
Program Info
Our Counseling and Wellness Centers offer weekly mental health counseling to children, teens, families, and adults as well as parenting and psychiatric services. Individual therapy is offered as well as family therapy, group therapy, and medication management. Acenda is now accepting new clients for counseling services both in-person and via telehealth-a remote phone or online therapy & counseling solution. Medicaid, Aetna, AmeriHealth, and other insurances accepted.
Responsibilities:
Participate in innovative initiatives designed to engage communities in care and treatment
Collaborate with Acenda team members to implement evidence-based services
Provide assessment and clinical treatment interventions to persons who are experiencing mental health concerns
Demonstrate an ability to formulate diagnoses using a structured intake process, utilizing outcome measures throughout treatment, and creating treatment plans collaboratively with clients based on evidence-based services.
Requirements:
Must possess a valid NJ license (LAC, LPC, LSW, LCSW, LaMFT, LMFT)
Must have strong clinical skills
Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.
Must be willing to learn and implement evidenced based protocols and concurrent documentation
Additional Information:
Starting Compensation: Full-Time rates starting at $55,000. Fee for Service rates starting at $40 per hour
Sign on bonus of $500 for full time staff
Ability to earn ongoing bonuses
Bilingual-Spanish differential: $1.50 per hour
Free Clinical supervision towards licensure
Supportive, team based working environment
Full time office support for billing, records, credentialing and contracting
Hybrid and work from home options
What we provide:
An Innovative culture that encourages you to grow and learn with the agency
Mission-driven core
Health, Vision and Dental coverage for you and your family
401(k) with 100% employer match on the first 5% of comp
Generous time-off
Life Insurance
Flexible Spending Accounts
Employee Assistance Program
Year-end bonuses
Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Department/Program
Counseling and Wellness Center - Cape May Court House (CWCCH)
This is an unpaid internship. In this opportunity, you will: • Work on process improvement projects with clinical and administrative teams across our health system. • Lead hands-on problem-solving efforts using operational excellence tools and techniques.
• Earn a lean six sigma yellow belt certification.
Opportunity Time Frame:
Ideal students should be able to commit for 20 hrs per week for up to 1 year.
Eligibility Requirements:
Current MHA/MHSA/MPH/MBA (or other related fields) students at accredited institutions. Junior or senior undergraduate students in related fields may also apply.
Learning Model:
This is a hybrid internship with remote and on-site components.
Student Expectations:
Intern expectations include self-directed learning; independently seeking learning opportunities and feedback, problem-solving thinking, and adaptability. Readiness to learn from all experiences.
*To apply, please send your application packet - a resume, cover letter, unofficial graduate transcripts, to sonik.sikka@sheppardpratt.org.*
$35k-39k yearly est. 7d ago
Temporary Organizational Readiness Specialist
Ascension Health 3.3
Nashville, TN jobs
**Details** + **Department:** Change Enablement & Organizational Readiness + **Schedule:** Monday - Friday, Days, flexibility required closer to implementation (evenings/weekends) + **Location:** Will support Ascension facilities within the Nashville and Murfreesboro Tennessee area. Travel will be required to sites in those areas (up to 75%). Opportunity for more remote work prior to go-live.
+ Temporary position with potential to end December 2026
**Benefits**
+ **Comprehensive health coverage:** medical, dental, vision, prescription coverage and HSA/FSA options
+ **Financial security & retirement:** employer-matched 403(b), planning and hardship resources, disability and life insurance
+ **Time to recharge:** pro-rated paid time off (PTO) and holidays
+ **Career growth:** Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
+ **Emotional well-being:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
+ **Family support:** parental leave, adoption assistance and family benefits
+ **Other benefits:** optional legal and pet insurance, transportation savings and more
_Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process._
**Responsibilities**
The Organizational Readiness Specialist serves as the critical liaison between system office strategy and local market execution. The system office defines the Organizational Readiness strategy, the specialist ensures the strategy is understood, adopted, and successfully implemented within each market by translating Ministry-level decisions into market-specific readiness actions. This includes assessing local impacts, preparing stakeholders, coordinating communications and training, and ensuring effective implementation across the market(s).
+ Leads stakeholder engagement and conducts change impact assessments to understand and address readiness needs in local markets to serve as a connector with Ministry-driven changes.
+ Reinforces system office communication strategies to ensure clarity, alignment, and awareness across impacted groups.
+ Converts system office training plans, materials, and delivery to enable successful adoption of new systems or processes.
+ Provides hypercare and floor support during rollout to guide end users and resolve issues quickly.
+ Facilitates alignment between system office, change leaders, and local teams to ensure feedback flows both ways and deployment is consistent, effective, and timely.
**Requirements**
Education:
+ High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
**Additional Preferences**
Additional Preferences:
+ 2-5 years+ of change management experience is strongly preferred.
+ 2-5 years of human resources and oracle experience is strongly preferred.
+ Experience working with varying levels of leadership across a large, matrix organization.
+ Strong communication skills.
+ Knowledge of training and implementations.
**Why Join Our Team**
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster.
**_Fraud prevention notice_**
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from ***************** email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
**E-Verify Statement**
Employer participates in the Electronic Employment Verification Program. Please click here (**************************************** for more information.
$45k-73k yearly est. Easy Apply 22d ago
Content Writer
Lingraphica
Princeton, NJ jobs
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.
Job Description
Purpose: The Content Writer is responsible for drafting, editing, and refining content across a wide range of marketing formats, including web pages, guides, eBooks, email, social, paid media, video support, sales enablement, and print.
This role supports Lingraphica's content strategy by developing clear, human-centered content around specialized healthcare, educational, and technology topics, ensuring alignment with brand voice and business goals. Content Writers collaborate closely with Marketing leadership and subject matter experts and are expected to understand how individual pieces of content work together across the audience lifecycle, supporting awareness, education, trust-building, and decision-making over time.
Essential Duties & Responsibilities:
Writes clear, accurate content across a variety of brand and marketing formats
Expresses specialized healthcare, educational, and technology-related concepts in clear, audience-friendly language
Drafts and revises content for review by internal stakeholders and incorporates feedback as needed
Supports the development of content assets, including eBooks, guides, webpages, and downloadable resources
Writes campaign-related content such as landing pages, emails, supporting social and paid copy, and video scripts as needed
Understands value propositions, positioning, benefits, and features and incorporates these concepts into content
Collaborates with content leadership, subject matter experts, and marketing partners on individual content needs and larger campaigns
Writes content with awareness of audience lifecycle stage, needs, and intent, ensuring individual pieces support longer-term engagement and progression
Ensures content accuracy through appropriate research, verification, and collaboration with subject matter experts
Edits and refines content for clarity, flow, tone, grammar, and consistency
Applies SEO best practices where appropriate to support content visibility and performance
Supports updates, revisions, and optimization of existing content as priorities evolve
Provides review and editing support for content produced by other teams, as needed, to help ensure clarity, consistency, and alignment with brand voice
May be required to perform other duties as assigned
Qualifications
Knowledge, Skills, & Abilities
Proven writing and editing skills demonstrated through a professional portfolio
Strong command of the English language, including grammar, style, and tone
Ability to explain nuanced or occasionally complex topics clearly and empathetically
Ability to think holistically about how content connects across touchpoints and over time
Comfort working across multiple content formats and audiences
Ability to manage multiple projects with varying objectives and deadlines
Strong organizational and time-management skills
Collaborative mindset with the ability to incorporate feedback effectively
Familiarity with SEO principles and content management systems is a plus
Proficiency with Microsoft applications, particularly Microsoft Word, is required
Familiarity with collaboration and project management tools (e.g., Asana, Slack) is preferred
Education & Experience
Bachelor's degree in English, Communications, Journalism, Marketing, or a related field (or equivalent combination of education and experience)
Minimum of 3 years of professional writing and/or editing experience in a marketing, communications, or brand content required
Experience writing for healthcare or healthcare-related audiences preferred
Additional Information
Work Environment & Physical Demands
Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access.
Travel
May work remotely from home. Travel to the Princeton, NJ or within the continental United States is required 2x per year for team off-sites and annual company meeting. Occasional travel throughout the year within the continental United States for tradeshows and other marketing activities is also required.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lingraphica and Pay Transparency
At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $64,800 to 73,200 per year. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.
Paid Time Off (sick, personal, and vacation)
Paid Company Holidays
401(k) Retirement Plan and Contribution
Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
Employer Paid Life Insurance
Voluntary benefits such as Short and Long Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
Stipends for health and wellness, home office setup and professional development
Paid Family Leave
Annual bonus program
Annual merit increases
Year-Round Flex Friday's
Discounts on travel, entertainment, home/pet/car insurance
To learn more about Lingraphica, visit: ******************** To learn more about our benefits offerings, click here!
This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.
$64.8k-73.2k yearly 31d ago
Speech Language Pathologist (SLP) Remote
All Care Rehab 3.8
Maryland City, MD jobs
All Care Therapies provides speech, occupational, and physical therapy-virtually and in person. With clinics in California, Texas, and Nevada, we support clients of all ages and backgrounds. Our team is made up of passionate clinicians who value flexibility, collaboration, and meaningful care. Whether we're helping a client communicate or supporting recovery after injury, we meet people where they are.
Job Description
We are hiring in all 50 states to provide services for clients in California & Nevada. We are also offering reimbursement for California and/or Nevada licensure!
We are actively seeking part-time Speech Language Pathologists (SLPs) to join our Provider Network. You will have the opportunity to conduct treatment with our diverse client population of children and adults. We deliver skilled speech therapy services and interventions tailored to the unique needs of our clients with receptive and expressive language disorders, fluency, voice, and apraxia of speech.
Responsibilites
Provide remote speech-language therapy services to clients
Conduct online speech-language assessments to determine eligibility for speech services
Develop, coordinate, implement, and monitor an individual's plan of care via teletherapy
Maintain a caseload of kids, adults, and the geriatric population
Keep appropriate and daily documentation
Qualifications
Master's degree in Speech-Language Pathology
Active CA State Speech Language Pathologist License or able to obtain a CA license
Experience in a clinic or school setting or successful clinical interview
Technical proficiency to conduct teletherapy through our all-inclusive platform
Should be comfortable working with children (18 months+)
Bilingual in Spanish or Russian preferred but not required
Location and Hours
This is a 100% remote opportunity, requiring a minimum commitment of 12 hours per week for part-time.
Compensation
W2 | $43.00 - $56.00 per hour commensurate with experience, qualifications, and bilingualism.
* Reimbursement for licensure(s) will be paid out after 145 hours of work.
Why Join Us?
Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.
Competitive compensation that recognizes your expertise
Flexible scheduling that empowers you to maintain work-life balance
A referral bonus program to reward your network
A clear pathway for career advancement through leadership development and internal promotion opportunities
Join us and build a rewarding career in an environment that invests in your success.
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you'll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
Responsibilities:
What you will do
Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
Conduct in-depth initial consultation calls with families
Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications
Two or more years of experience in inside sales/inbound call center
History of exceeding sales targets
Ability to multitask; simultaneously talk on the phone and take notes on the computer
Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
Schedule
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation
Base Salary: $45,760 ($22.00 an hour)
On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
Benefits:
401(k) plus match
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
#LI-JR1
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.
We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
Win The Right Way: We see organizational integrity as the foundation for how we operate.
Embrace Change: We innovate and constantly evolve.
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$45.8k-74k yearly Auto-Apply 26d ago
Associate Access Specialist (REMOTE) Start Date 02/23/2026
Vanderbilt University Medical Center 4.6
Nashville, TN jobs
**Discover Vanderbilt University Medical Center** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
**Organization:**
ANC - Model Office
**Job Summary:**
Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
.
KEY RESPONSIBILITIES
- Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call.
- Ensures accuracy in answering questions and assisting customer with requests to meet their needs.
- Captures customer information and document using messaging system to clinic staff and/or providers.
- Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency, educating/advising patients and making safe, effective decisions.
- Provides information to customer regarding appointment location, process steps, parking, etc.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
- Customer Service (Fundamental Awareness): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
- Patient Scheduling (Fundamental Awareness): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.
- Call Center Telephone Etiquette (Fundamental Awareness): Able to handle patient or provider calls and contribute positively to the call center working environment. Demonstrates good manners, decorum and appropriate protocols. Avoids and neutralizes conflicts and handles difficult callers in a positive and professional way.
- Patient Satisfaction (Fundamental Awareness): Participates in patient satisfaction related process improvement activities as well as providing high quality contact experience for the patient with every call. This position also has direct effect on ease of scheduling appointment and ease of getting clinic on the phone.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
**Core Accountabilities:**
* Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.
**Core Capabilities** **:**
Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
**Position Qualifications:**
**Responsibilities:**
**Certifications:**
**Work Experience:**
Relevant Work Experience
**Experience Level:**
1 year
**Education:**
High School Diploma or GED
_Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled._
$46k-67k yearly est. 60d+ ago
Behavioral Health Support Specialist
Hope Family Health 3.8
Westmoreland, TN jobs
Description - Behavioral Health Support Specialist
Original Board Approval Date
8/23/2023
Reports to
Behavioral Health Services Manager
Division
Clinical Patient Care
Exempt/Non-Exempt Status
Non-Exempt
Security Roles
Clinical Care Specialist, Clinical Administration, Receptionist/Front Desk
JOB SUMMARY: This position requires strong organizational and interpersonal skills and will play a vital role in HOPE's Behavioral Health Department. The Behavioral Health Support Specialist will support behavioral health patients while also assisting the Behavioral Health Services Manager with planning, implementing, and coordinating various projects within the department. This role will also provide individualized support to clients with behavioral health needs and ensure successful coordination of care with appropriate resources. The position reports directly to the Behavioral Health Services Manager and requires a passion for mental health advocacy along with the ability to manage multiple projects, tasks, and deliverables effectively.
PRIMARY DUTIES AND RESPONSIBILITIES:
Behavioral Health Support: Conduct assessments of clients' mental health needs. Coordinate and connect clients with appropriate mental health services, resources, and community support systems. Provide ongoing support to the medical department related to behavioral health needs. Assist with group therapy coordination when available. Provide emotional support and crisis intervention when necessary.
Client Advocacy: Advocate for clients' rights and needs within the mental health system and other relevant service systems.
Project Coordination: Assist the Behavioral Health Services Manager in developing project plans, timelines, and milestones for mental health grant initiatives. Coordinate project activities and collaborate with stakeholders including mental health professionals, service providers, and community organizations. Ensure effective communication and collaboration among project teams to meet project goals.
Data Management and Reporting: Maintain accurate and up-to-date client records, project documentation, and data related to project outcomes. Ensure UDS measures are collected and recorded for behavioral health patients. Generate progress reports as requested.
Resource Allocation: Assist in identifying resource needs for project components and support appropriate allocation. Work with the Behavioral Health Services Manager to optimize resource utilization.
Risk Management: Identify potential risks and challenges in case management and project coordination. With support from the Director of Operations, assist in implementing mitigation strategies and developing contingency plans.
Compliance and Quality Assurance: Ensure compliance with all relevant regulations, policies, and ethical standards in case management and project implementation. Maintain high-quality services and adherence to best practices. Participate in various organizational committee activities, such as QA/QI and Risk Management, as needed.
Mobile Unit Support and Operation: Serve as a driver and support staff for HOPE's mobile health unit, traveling to various communities to deliver accessible behavioral health services to individuals who may face barriers to accessing care at fixed clinic locations. Safely operate the mobile unit in accordance with organizational policies and all traffic laws. Assist with setup, breakdown, patient flow, and general support of mobile clinic operations to ensure efficient and compassionate service delivery. Support outreach efforts by engaging community partners and patients to promote available services.
INTERMITTENT DUTIES:
Performs other duties as assigned by the Behavioral Health Services Manager to support departmental and organizational needs.
OFF-SITE WORK:
Off-site work is not a routine requirement of this position.
With prior Team Lead approval, some job tasks may be completed remotely, including trainings, conferences, meetings, and deadline-driven tasks.
When working off-site, employees must have a confidential, designated workspace to ensure privacy and productivity.
Off-site work arrangements will be reviewed at hire, annually, and as needed.
SKILLS/QUALIFICATIONS:
Associate's degree in social work, or a related field, or equivalent relevant experience.
Experience in project coordination or management preferred.
Strong organizational and time management skills with the ability to manage multiple priorities.
Excellent communication, interpersonal, and problem-solving skills.
Knowledge of mental health programs, services, and community resources preferred.
Ability to work collaboratively with diverse teams and stakeholders.
Proficiency with computerized practice management systems and common office software (Word, Excel, Outlook, Internet).
PERSONAL ATTRIBUTES:
The Behavioral Health Support Specialist must maintain strict confidentiality and consistently uphold HOPE's core values. The ideal candidate will demonstrate:
Trustworthiness and integrity
Respect for patients, colleagues, and the community
Cultural awareness and sensitivity
Flexibility and adaptability
Strong work ethic and commitment to excellence
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Primarily office-based with periodic travel between HOPE sites.
Occasional extended hours may be required.
May be exposed to body fluids and other healthcare-related hazards.
Requires visual acuity to read, write, and operate office equipment.
Must communicate effectively in English; second language proficiency is helpful but not required.
Requires adequate hearing for in-person and phone communication.
Occasionally required to lift up to 25 pounds.
Note: This is intended to convey information essential to understanding the scope of the Behavioral Health Support Specialist position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.
This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)
HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.
Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.
$28k-32k yearly est. Auto-Apply 9d ago
Community Service Aide (Bilingual)
Everymind 3.7
Silver Spring, MD jobs
Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!
EveryMind is not just a name; it's a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.
EveryMind is hiring a Community Service Aide to join our Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Community School Coordinator, Family Case Manager and Child and Family Therapist at Viers Mill Elementary School.
Why You'll Love Working at EveryMind
At EveryMind, we're not just a workplace - we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us:
A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
Over 65 Years of service as a leading mental health nonprofit
210+ Team Members across 27 locations
Culture of Trust, Integrity, and Innovation
Your Benefits Package Includes:
Medical, Dental, and Vision Insurance Options
Employer-Paid Life & Long-Term Disability Insurance
401(k) Matching Program
47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)
Flexible Schedules & Remote Work Options
Employee Assistance Program
Referral Bonus Program
Employee Discount Program
Professional Development & Growth Opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Serves as initial point of access for families inquiring about LTL programs and services.
2. Assists in cultivating and obtaining necessary resources to help meet families' food, clothing, housing or other needs.
3. Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
4. Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
5. Manages waitlists for Family Case Manager and Child and Family Therapist services.
6. Provides translation and interpretation support to LTL staff who are not bilingual.
7. Manages funds in assigned budget categories.
8. Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
9. May assist the CFT and FCM in mental wellness support and care management work.
10. Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
11. Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
12. Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
13. Consistently represents EveryMind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
14. Other duties as assigned.
Schedule:
We are seeking one individual to fill this role, and the ideal person could be part-time OR full-time.
Part-Time: 20 hours per week; M-F; a few days per month where attendance is required, but otherwise flexible schedule
Full-Time: 40 hours per week; M-F during core business hours; some flexibility required
Employees will work mostly on-site but may work some hours remotely with the approval of the supervisor.
Supervision to be exercised:
None
Supervision to be received:Reports to the Linkages to Learning Manager and receives onsite task assignment from Community School Coordinator, Family Case Manager and Child and Family Therapist.
Ready to Join Us?
If you're excited to contribute to life-changing work, apply today and become part of a team that's transforming lives through compassion, expertise, and community connection.
Qualifications
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong Personal Resilience and Mental Health:
Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for the position.
Education:
High school diploma or equivalent.
Experience:
1 year of experience working in a community setting.
Skills:
Strong organizational and listening skills. Bilingual Spanish required.
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, staff, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Physical and Emotional Demands:
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.
Clearance Requirements: The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
Working Conditions:
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is also required to travel to different locations. Therefore, the employee must have access to reliable transportation.
$30k-42k yearly est. 21d ago
Technical Account Manager
Cardinal Health 4.4
Annapolis, MD jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Description & Requirements The Associate Project Manager - Knowledge Content Management will serve as a Subject Matter Expert on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This role is for an upcoming Federal contract (pending award).
This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States.
Essential Duties and Responsibilities:
- Support project management initiatives .
- Schedule, plan, and coordinate project management activities.
- Maintain project tracking tools and project documentation.
- Communicate with project stakeholders.
Job Specific Duties:
- Build and maintain knowledge base in SharePoint or other Content Management Systems.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent.
- Design and implement workflows to manage documentation process.
- Create training material in support of the Knowledge management process.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
- Continuously improve knowledge-sharing processes based on feedback and agency needs.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- 3+ years of Knowledge/Content Management or Information Governance experience
- 1 - 3+ years of immigration law experience.
- 3+ years of analytics, plain language and business writing skills.
Preferred:
- Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management.
- Experience developing content tailored to the needs of contact center agents and customers.
- Experience working in a government or federal contracting environment.
- Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
66,800.00
Maximum Salary
$
106,800.00
$119k-234k yearly est. Easy Apply 5d ago
Mental Health Care Coordinator (Case Manager/PRP)
Partnership Development Group 2.9
Glen Burnie, MD jobs
PDG is hiring a Mental Health Care Coordinator interested in making a difference. With offices in Baltimore, Millersville, and Rockville, there are openings throughout the Baltimore-Washington corridor. This position is entry-level and does not require licensure.
Position Details
Annual salary range of $35,500-$41,500, including performance-based incentives
For a limited time only, ***RECEIVE $750 SIGN-ON BONUS!*** Payments are made at 90 and 180 days of employment.
Hybrid (both remote and in-person work) and flexible work schedules (ex: 4 days work weeks) are available.
Pay is guaranteed for hours worked; this is NOT a contractual position.
The PDG Mental Health Care Coordinators provide compassionate, effective care to individuals with mental illness in Maryland. You must be dedicated to making a meaningful difference in your community. Duties include:
Spend at least 75% of the week in the community, meeting with consumers one-on-one in their homes or taking them to mental health appointments and other appointments/activities (adjusted according to remote work option).
Provide customized health care coordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).
Develop and maintain positive relationships with healthcare providers in the community.
Attend weekly meetings and collaborate with treatment teams.
Complete daily visit notes and monthly reports quickly and accurately, using a provided device.
Why PDG
Voted a Baltimore Sun Top Workplace for 5 years in a row
Inclusive, supportive team culture that receives constant positive staff feedback
Competitive salary, monthly incentives, bonus, and staff events
Choose PT, FT, or flexible schedules as needed
Full health benefits, retirement, short and long term disability, and life insurance
Sick time, PTO, and 3 weeks paid vacation
PDG values include DEI, supportive management, integrity, and work-life balance
Extensive training and support from management with open-door policy
Annual raises and growth opportunities across departments
Give back to the community while developing your career
Be the change you want to see with the best behavioral health agency in Maryland!
Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park,
The MINIMUM requirements are:
Type 30 wpm and have excellent written and oral communication skills
Have a driver's license, have a reliable vehicle, and be comfortable with extensive driving
Be comfortable meeting consumers in their homes and having them in your car
Very strong time management and organizational skills
Ability to work independently and on a team
We'd also love to see:
Bachelor's Degree in Psychology, Social Work or related field
Experience with behavioral health care
A passion for human services and a strong desire to become part of the PDG family!
$35.5k-41.5k yearly 60d+ ago
EAP Trainer PRN Remote Counselor
Baptist Memorial Health Care 4.7
Memphis, TN jobs
Provides training and educational programs for external customer groups and for internal staff continuing education. Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution. Assists with Critical Incident Stress debriefings, health fairs, and orientations as needed. Performs other duties as assigned.
Job Responsibilities
Assesses and implements internal staff continuing education and professional development.
Provides coordination of Critical Stress Incident Management to meet customer needs.
Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.
Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution.
Minimum Required
Master's degree in mental health, counseling, social work, or addiction related field.
Preferred/Desired
Mental health education.
Licensure
Description Minimum Required
Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW)
$28k-37k yearly est. 13d ago
District Manager
Biote 4.4
Memphis, TN jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Memphis territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Memphis area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$89k-163k yearly est. Auto-Apply 12h ago
Clinical Documentation Improvement Specialist (Remote), Day Shift, Clinical Documentation
Adventist Healthcare 4.5
Gaithersburg, MD jobs
Support CenterIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Clinical Documentation Improvement Specialist who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
As a Clinical Documentation Improvement Specialist, you will:
• Examine medical records to ensure documentation is accurate, complete, and reflective of the patient's clinical status.
• Detect inconsistencies, ambiguities, or missing information in the medical record that may impact coding, compliance, or patient care and request provider clarifications as necessary.
• Verify that clinical documentation supports correct ICD-10-CM/PCS and CPT coding for proper reimbursement and collaborates with the coding/revenue cycle team.
• Ensure that documentation and provider queries align with regulatory standards, including CMS guidelines and organizational policies.
• Communicates and establishes relationships with physicians and clinical staff to share insights, trends and education to improve documentation practices.
• Contributes to organizational quality improvement initiates by ensuring robust and accurate documentation related to MHACs, PPCs, PSIs, SOI/ROM and mortality.
• Track and report on metrics related to documentation quality, such as query response rates or documentation accuracy.
• Provide guidance and education on documentation best practices and standards to physician and clinical staff to support ongoing improvement.
• Assist in internal and external audits by ensuring proper documentation and addressing identified issues.
• Maintains and enhances current medical, coding and CDI knowledge via participating in continuing education offerings.
Qualifications include:
• BSN or Equivalent
RN (Registered Nurse)
• Minimum of 5 years inpatient clinical experience with 2-5 years clinical documentation improvement experience
• Experience with Solventum/3M 360 preferred
• Current Maryland license
• Relevant certification required, e.g. CDIP or CCDS
• Maintains current working knowledge of Coding Clinic Guidelines and federal updates to DRG system (MS, APR, AP etc)
• Knowledge of medical terminology, anatomy, physiology, microbiology, and disease processes.
Work Schedule:
Employment Type: Full-time
Hours per Week: 40 hours
Typical Daily Schedule: Monday through Friday
Shift Type: Day Shift
Weekend Requirements: No Weekends
Pay Range:
$77,313.60 - $115,980.80
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
$77.3k-116k yearly Auto-Apply 5d ago
Regional Director, Outpatient IT Services (Hybrid | Located in Nashville)
Radiology Partners 4.3
Nashville, TN jobs
WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Candidate must be located in Greater Nashville area. This is a hybrid position.
POSITION SUMMARY
* Overseeing all outpatient application and IT field services across customer base.
* Builds strong relationships with practice directors, clinic managers, RP clients, and radiologists.
* Collaborates with Outpatient Application Support, IT Field Services, Implementations, and other RP IT teams to ensure the needs of clients are being met.
* Reviews business processes and recommends IT improvements to align with objectives.
* Audits, maintains, and validates all applications while ensuring ownership.
* Oversees system testing, upgrades, and software training.
* Coordinates workflow processes and integration between applications.
* Supports data analysts with report creation and modifications.
* Manages vendor relationships, escalations, and contract negotiations.
* Leads and develops staff, including hiring, training, and performance management.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
* Bachelor's degree in Computer Science or related field preferred
* 8-10 years in Healthcare IT, radiology experience highly preferred
* Experience overseeing outpatient IT and imaging service
* Expertise in RIS/imaging workflows, HL7, and application support.
* Proficient in word processing, spreadsheets, Internet, and presentation software.
* Ability to analyze complex data for business decisions and process improvements.
* Experience with system troubleshooting, desktop support, and technical issue resolution.
* Candidate must be located in the Greater Nashville area.
WHY RADIOLOGY PARTNERS
* Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
* Compensation Reviews, Career Growth Opportunities
* Flexible Remote Schedules
* Generous PTO Plans and Paid Holidays
* Proudly Certified as a Great Place to Work for Five Consecutive Years
COMPENSATION: The hourly range for this position is $115,000.00 - $135,000.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
$107k-136k yearly est. 10d ago
Specialty Pharmacy Technician (On Site)
Christ Community Health Services 4.3
Memphis, TN jobs
TITLE:
Specialty Pharmacy Technician
REPORTS TO:
Specialty Pharmacist
FLSA:
Non-Exempt
DEPARTMENT:
Pharmacy
LOCATION:
East Jackson (ON SITE)
JOB SUMMARY:
The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies.
MAJOR DUTIES AND RESPONSIBILITIES:
Specialty Pharmacy Workflow:
· Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist
· Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers
· Manage specialty medication inventory ensuring proper storage, handling, and tracking
· Document and maintain thorough records of patient interactions for regulatory compliance
· Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations
· Stay up to date on new specialty pharmacy regulations and company policies
Specialty Pharmacy Call Center Workflow:
· Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services
· Process specialty prescription refill requests and verify patient information
· Coordinate patient follow-ups to monitor adherence and address concerns
· Provide patients with updates on prescription status and delivery timelines
· Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary
· Work closely with internal pharmacy staff to resolve medication-related concerns
· Assist with outbound calls for prescription reminders and follow-ups as needed
In-House Pharmacy Workflow:
· Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed
· Accurately enter prescription drug data into pharmacy operating system
· Processing patient transactions, including ringing up purchases and handling payments
Communication:
· Treats patients, co-workers, and clinic staff in a respectful and confidential manner.
· Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner
· Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy
Regulatory / Record Compliance:
· Engages in quality assurance activities to support specialty pharmacy operations and patient care
· Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance
Other Duties as Assigned:
· Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards
EDUCATION AND EXPERIENCE:
Requirements:
High School Diploma or GED
Tennessee state Pharmacy Technician licensure in good standing
Pharmacy Technician Certification (PTCB or equivalent) in good standing
Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications
Minimum of 1 year of experience in a specialty pharmacy setting
Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center
Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.)
Strong problem-solving and investigative skills
Strong customer service and verbal and written communication skills
Desired Experience:
Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred
Proficiency in eClinicalWorks highly preferred
Proficiency in PioneerRx pharmacy software highly preferred
Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing
Previous call center experience preferably in a healthcare and/or pharmacy setting
Preferred Bachelors and/or post graduate degree
5+ years' work experience in a specialty pharmacy setting
5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting
Benefits:
Competitive salary
Health, dental, and vision insurance
401(k) plan with company match
Paid time off and holidays
Opportunities for professional development
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone.
INCLEMENT WEATHER POLICY
In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.