Customer Service Representative jobs at Basalite Concrete Products - 144 jobs
Client Specialist Seeking Diverse Voices
Schnabel District-Northwestern Mutual 4.0
Lexington, KY jobs
Job DescriptionBenefits:
Bonus based on performance
Company parties
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual!
Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine.
Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family.
Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool.
Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: ****************************
Meet Some of Our Local Team:
Christian Schnabel Managing Director
How long with NM? 12 years
Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball.
Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports.
Randy Collins Wealth Management Advisor
How long with NM? 43 years
Prior Experience? Student at the University of Kentucky started at NM right out of college.
Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work.
Travis Powers Financial Advisor
How long with NM? 2 years
Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor.
Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates.
Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations.
Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered.
Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community.
We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements.
Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM.
Flexible work from home options available.
$45k-68k yearly est. 25d ago
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Call Center Representative (Inside Sales)
Improveit Home Remodeling 3.9
Columbus, OH jobs
Job Description
35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand.
This is an on-site role for the person who wants to grow their Sales career and their income.
We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts.
In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.
We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.
Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.
If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.
Call Center Sales Specialist Benefits:
Competitive Compensation (Unlimited Earning Potential)
Medical and Dental Insurance Options
401k Retirement Saving Plan
Paid Vacation and Personal Days
Professional State of the Art Call Center
Upbeat, Positive Work Environment
Career Advancement Options
NO travel
Professional Quality Training and Ongoing Coaching
Call Center Sales Specialist Qualifications:
Comfortable with performance-based goals
Ability to follow a script and have persuasive conversations
Demonstrated ability to uncover need and overcome objections
Strong verbal communications skills
Competitive and highly self-motivated
Driven, with a strong desire to succeed
Thrive in a fast-paced, performance-based environment
Strong computer proficiency
Ability to work some evenings and weekends
Minimum of 3 years Call Center/Inside Sales experience, required
Experience in Collections or related fields, is a plus
About Improveit! Home Remodeling:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in ColumbusOhio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities.
#ZR 43219
Powered by JazzHR
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$25k-33k yearly est. 8d ago
Call Center Representative (Inside Sales)
Improveit Home Remodeling 3.9
Columbus, OH jobs
Job Description
35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand.
This is an on-site role for the person who wants to grow their Sales career and their income.
We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts.
In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.
We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.
Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.
If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.
Call Center Sales Specialist Benefits:
Competitive Compensation (Unlimited Earning Potential)
Medical and Dental Insurance Options
401k Retirement Saving Plan
Paid Vacation and Personal Days
Professional State of the Art Call Center
Upbeat, Positive Work Environment
Career Advancement Options
NO travel
Professional Quality Training and Ongoing Coaching
Call Center Sales Specialist Qualifications:
Comfortable with performance-based goals
Ability to follow a script and have persuasive conversations
Demonstrated ability to uncover need and overcome objections
Strong verbal communications skills
Competitive and highly self-motivated
Driven, with a strong desire to succeed
Thrive in a fast-paced, performance-based environment
Strong computer proficiency
Ability to work some evenings and weekends
Minimum of 3 years Call Center/Inside Sales experience, required
Experience in Collections or related fields, is a plus
About Improveit! Home Remodeling:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in ColumbusOhio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities.
#ZR 43219
Powered by JazzHR
Jorc0k1UsT
$25k-33k yearly est. 8d ago
Call Center Representative (Inside Sales)
Improveit Home Remodeling 3.9
Columbus, OH jobs
35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand.
This is an on-site role for the person who wants to grow their Sales career and their income.
We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts.
In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.
We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.
Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.
If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.
Call Center Sales Specialist Benefits:
Competitive Compensation (Unlimited Earning Potential)
Medical and Dental Insurance Options
401k Retirement Saving Plan
Paid Vacation and Personal Days
Professional State of the Art Call Center
Upbeat, Positive Work Environment
Career Advancement Options
NO travel
Professional Quality Training and Ongoing Coaching
Call Center Sales Specialist Qualifications:
Comfortable with performance-based goals
Ability to follow a script and have persuasive conversations
Demonstrated ability to uncover need and overcome objections
Strong verbal communications skills
Competitive and highly self-motivated
Driven, with a strong desire to succeed
Thrive in a fast-paced, performance-based environment
Strong computer proficiency
Ability to work some evenings and weekends
Minimum of 3 years Call Center/Inside Sales experience, required
Experience in Collections or related fields, is a plus
About Improveit! Home Remodeling:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in ColumbusOhio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities.
#ZR 43219
$25k-33k yearly est. Auto-Apply 7d ago
Licensed Customer Service Representative
Porch Group 4.6
Remote
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Licensed CustomerServiceRepresentative
Location: United States
Workplace Type: Remote
Job Summary
The future is bright for the Porch Group, and we'd love for you to be a part of it as our Licensed CustomerServiceRepresentative, HOA.
Homeowners of America - is a nationwide insurance broker that's laser-focused on customer satisfaction. We were founded as a subsidiary of Porch Group and our mission is to make it fast and easy to find the best insurance for your needs and budget. Think of us as an insurance concierge, where we do the comparison shopping for you. You can shop online anytime or call us to get quotes from high-quality carriers like Progressive, Safeco, Nationwide, Travelers, and more. We offer home, auto, flood, and umbrella coverage, along with a variety of money-saving bundling options.
What You Will Do As A Licensed CustomerServiceRepresentative, HOA
• Answer incoming calls and respond to customer questions regarding policies and billing and/or forward call to appropriate personnel as needed
• Understand and comply with the assigned level of authority taking payments and mortgage verifications
• Research customer inquiries and respond to appropriate parties in a timely manner
• Process calls in a manner that ensures service levels are met or exceeded
• Process requests within authority level and properly document files
• Interface with team members, management, and customers in reference to customerservice issues
• Recognize when to refer callers to underwriters and ability to do so in a timely manner
• Manage large volume of inbound and outbound calls
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies
What You Will Bring As A CustomerServiceRepresentative, HOA
• One or more active license in Property & Casualty
• 2+ years of customerservice in a call center environment
• Ability to work independently and effectively in a fast paced, high volume call center.
• Strong attention to detail and good decision-making skills.
• Proven business and analytical problem-solving skills.
• Product knowledge of Property and Casualty Insurance
• Gather and analyze information skillfully
• Ability to learn and properly process information with Company specific software
• Ability to follow policies and procedures
• Ability to maintain confidentiality
• Demonstrated ability to effectively manage difficult or emotional customer situations
• High school diploma or general education degree (GED)
• 2+ years of Property and Casualty Insurance experience and/or training; or equivalent combination of education and experience
• Insurance experience, preferably with an insurance agency or direct carrier
• Experience with homeowners' insurance preferred
• Bilingual in Spanish preferred
• Regular, predictable attendance
• Ability to adapt to change
• A positive attitude and takes pride from doing great work
• Self-motivated with a desire to succeed
The application window for this position is anticipated to close in 2 weeks (10 business days) from 12/10/2025. Please know this may change based on business and interviewing needs
At this time, Homeowners of America does not consider applicants from the following states or jurisdictions for Remote positions: Alabama, Alaska, Arkansas, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, North Dakota, Utah, Vermont, Virginia, West Virginia, or Wyoming.
What You Will Get As A Porch Group Team Member
Pay Range*: $20.19 - $26.92 Hourly
*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.
Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
Both traditional and Roth 401(k) plans are available with a discretionary employer match.
Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
Our wellness programs include paid vacation of 10 days per year accrued on an hourly basis, company-paid holidays of typically nine per year, paid sick time, paid parental leave, an employee assistance program (EAP), identity theft program, travel assistance, will preparation, and fitness and other discounts programs.
What's next?
Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$20.2-26.9 hourly Auto-Apply 41d ago
Ecommerce Administrator - Customer Service Representative
Linde 4.1
Cahokia, IL jobs
Ecommerce Administrator - CustomerServiceRepresentative -25002396 Description Linde Gas & Equipment Inc. Ecommerce Administrator - CustomerServiceRepresentative Location: Cahokia, IL Linde Gas & Equipment Inc. is seeking an Ecommerce Administrator - CustomerServiceRepresentative to join our team! The Ecommerce Administrator-CustomerServiceRepresentative is responsible for performing system administration and customerservice activities in support of www.
lindeus.
com.
in a call center environment with the objective to create a better overall customer experience.
What we offer you! · Competitive compensation· Comprehensive benefits plan (medical, dental, vision and more)· 401(k) retirement savings plan· Paid time off (vacation, holidays, PTO) Employee discount programs· Career growth opportunities· Additional compensation may vary depending on the position and organizational level What you will be doing: Ecommerce Administrator Responsibilities· Approving product content for publication· Linking new accounts from customer request access form· SharpSpring tagging of location-based leads· Blog email blast auto reply cleanup· Managing branch details in Yext, Global Locations List and www.
lindeus.
com.
· Managing Yext suggestion report - publishers· Distributing RFQ leads· Other duties as assigned CustomerServiceRepresentative Responsibilities· Resolve customer inquiries coming in via phone, email or chat with regards to website accounts, website usability, website orders· Will be responsible for supporting all aspects of the ecommerce business including but not limited to customerservice activities such as order fulfillment, returns processing, quality, etc.
with an emphasis on first call resolution· Performs at a high level to meet contact center performance metrics· Other duties as assigned Qualifications What makes you great: · High School diploma or equivalent required· Associate degree preferred· Minimum of 2-4 years of CustomerService or In Store Sales experience required· Industrial gas or welding experience strongly preferred, minimum of 5 years· Internal Linde system experience preferred· Strong computer skills and efficiency in JDE, Excel and Outlook· Strong oral and written professional communication skills· Ability to work with others and communicate effectively including remote collaboration and/or prior work from home experience a plus· Ability to adapt to ongoing changes in responsibility, scope and work processes as call center environments grows and expands· Ability to multi-task in high-paced, call center work environment· Ability to work independently and be self-motivated· Willingness to adapt to flexible work hours depending on evolving situation created by launch of new website· Willingness to take ownership of customer inquiries to resolution· Builds effective relationships with internal customers/co-workers Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion.
We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc.
(LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.
S.
We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc.
LG&E has an extensive network of production plants, retail stores, distribution centers, and customerservice locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1Primary Location Illinois-CahokiaSchedule Full-time Job - Admin & FacilitiesUnposting Date Ongoing
$27k-36k yearly est. Auto-Apply 1d ago
Call Center Representative (Inside Sales)
Improveit Home Remodeling 3.9
Dublin, OH jobs
35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand.
This is an on-site role for the person who wants to grow their Sales career and their income.
We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts.
In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.
We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.
Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.
If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.
Call Center Sales Specialist Benefits:
Competitive Compensation (Unlimited Earning Potential)
Medical and Dental Insurance Options
401k Retirement Saving Plan
Paid Vacation and Personal Days
Professional State of the Art Call Center
Upbeat, Positive Work Environment
Career Advancement Options
NO travel
Professional Quality Training and Ongoing Coaching
Call Center Sales Specialist Qualifications:
Comfortable with performance-based goals
Ability to follow a script and have persuasive conversations
Demonstrated ability to uncover need and overcome objections
Strong verbal communications skills
Competitive and highly self-motivated
Driven, with a strong desire to succeed
Thrive in a fast-paced, performance-based environment
Strong computer proficiency
Ability to work some evenings and weekends
Minimum of 3 years Call Center/Inside Sales experience, required
Experience in Collections or related fields, is a plus
About Improveit! Home Remodeling:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in ColumbusOhio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities.
#ZR 43219
$25k-33k yearly est. Auto-Apply 7d ago
Customer Service Representative
Aaron Plumbing 3.6
Suwanee, GA jobs
Benefits:
Bonus based on performance
Opportunity for advancement
Training & development
Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time CustomerServiceRepresentative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on!
This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available.
--> Training for the position must be completed in our Suwanee, GA location. Once the in office training is complete, the position will be fully work from home. If this sounds like the right admin opportunity for you, apply today!
QUALIFICATIONS FOR A CUSTOMERSERVICEREPRESENTATIVE (CSR)
Attention to detail
Strong computer skills
Excellent written and verbal communication skills
Experience as a plumbing or HVAC customerservice rep is highly preferred.
Experience with ServiceTitan software is also highly preferred!
Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might just be perfect for this opportunity to work from home!
WORK SCHEDULE FOR A CUSTOMERSERVICEREPRESENTATIVE (CSR)
This part-time position typically works Monday, Wednesday, Thursday 3:00 PM to 6:00 PM and Friday from 8:30 AM to 6:00 PM.
Additional work from home hours are available to those who are interested.
ABOUT AARON SERVICES
We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list. Additionally, we have consistently received a variety of other awards for exceptional performance and customer satisfaction.
We owe our unwavering success to our team of highly professional employees. To thank them for all they do, we offer competitive pay, great benefits, and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If you're looking to join a place where you feel right at home, look no further!
A DAY IN THE LIFE OF A CUSTOMERSERVICEREPRESENTATIVE (CSR)
As a CustomerServiceRepresentative (CSR), you are the cheerful voice of our company. When clients call, you answer the phone and greet them with a friendly attitude. Depending on their specific needs, you answer their questions, connect them with the information they're looking for, or forward their message to the appropriate person. If they're calling about a service need, you help them get it scheduled. Then, you communicate the details of the job to our service team, keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively.
In addition to working with customers and scheduling appointments, you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need!
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this admin job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 30024
Flexible work from home options available.
Compensation: $17.00 - $20.00 per hour
About Us Aaron Services (also known as Aaron Plumbing) was founded over thirty five years ago by Timothy W. Adams, a third generation Master Plumber. Today he works with his son, Aaron, a fourth generation Master Plumber to manage a team of highly trained, licensed technicians committed to customer satisfaction and providing high quality plumbing and heating and cooling services.
We are family-owned and operated. Our mission is to provide an honest and high quality service. Aaron Plumbing technicians are licensed and knowledgeable, and our commitment to customer satisfaction shows in everything we do! Aaron Heating and Cooling employs NATE certified, experienced technicians.
HVAC & Plumbing Jobs with Peace of Mind Aaron Services believes in Peace of Mind for our customers and our team members.
Peace of Mind for our employees means a compensation level that ensures a high quality of life for you and your family. It means a work life balance that enables you to spend time with the people you love, doing the things you enjoy. It means a team of positive leaders and support staff committed to your success. It means an excellent benefits package and a well maintained, high end company owned truck.
Ready to Join the Best? We work hard to be the best place to work! Do you have a positive attitude, enjoy working with others, and solving problems? Do you hold yourself to the highest standard of service and workmanship? If so, we would love to speak with you about joining our team! Our commitment to our core values of Efficiency, Integrity, Exceptional Service, and Being Driven Toward Excellence keeps our phones ringing and our schedule full.
$17-20 hourly Auto-Apply 60d+ ago
Customer Service Representative
Aaron Plumbing Inc. 3.6
Suwanee, GA jobs
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time CustomerServiceRepresentative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on!
This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available.
--> Training for the position must be completed in our Suwanee, GA location. Once the in office training is complete, the position will be fully work from home. If this sounds like the right admin opportunity for you, apply today!
QUALIFICATIONS FOR A CUSTOMERSERVICEREPRESENTATIVE (CSR)
Attention to detail
Strong computer skills
Excellent written and verbal communication skills
Experience as a plumbing or HVAC customerservice rep is highly preferred.
Experience with ServiceTitan software is also highly preferred!
Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might just be perfect for this opportunity to work from home!
WORK SCHEDULE FOR A CUSTOMERSERVICEREPRESENTATIVE (CSR)
This part-time position typically works Monday, Wednesday, Thursday 3:00 PM to 6:00 PM and Friday from 8:30 AM to 6:00 PM.
Additional work from home hours are available to those who are interested.
ABOUT AARON SERVICES
We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list. Additionally, we have consistently received a variety of other awards for exceptional performance and customer satisfaction.
We owe our unwavering success to our team of highly professional employees. To thank them for all they do, we offer competitive pay, great benefits, and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If you're looking to join a place where you feel right at home, look no further!
A DAY IN THE LIFE OF A CUSTOMERSERVICEREPRESENTATIVE (CSR)
As a CustomerServiceRepresentative (CSR), you are the cheerful voice of our company. When clients call, you answer the phone and greet them with a friendly attitude. Depending on their specific needs, you answer their questions, connect them with the information they're looking for, or forward their message to the appropriate person. If they're calling about a service need, you help them get it scheduled. Then, you communicate the details of the job to our service team, keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively.
In addition to working with customers and scheduling appointments, you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need!
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this admin job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 30024
Flexible work from home options available.
$17-20 hourly 23d ago
Customer Service Representative
FH Furr 4.4
Ashland, VA jobs
F.H. Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote CustomerServiceRepresentatives. In this role, you will play a crucial part in delivering exceptional service to our valued customers. While call center experience is preferred, no prior experience is necessary. We provide all the equipment you need to succeed in a remote work environment.
Key Responsibilities:
* Provide top-notch customerservice via phone, email, and chat channels
* Act as a liaison with customers, ensuring clear communication and scheduling of services
* Handle inquiries, resolve issues, and provide information about our services
* Maintain accurate and up-to-date customer records in our system
* Collaborate with other team members to ensure a seamless customer experience
* Ability to thrive in a fast-paced setting with clear processes and strong team support
Qualifications:
* Excellent communication skills, both written and verbal
* Strong customer-centric mindset and a genuine desire to help others
* Ability to work independently and efficiently in a remote setting
* High-speed internet connection (minimum [X] Mbps) and a dedicated workspace
* Basic computer skills; proficiency with office software and the ability to learn new systems quickly
What We Offer:
* Fully equipped remote work setup, including computers, monitors, and other necessary equipment
* Competitive compensation and performance-based incentives
* Fixed work schedules that allow you to plan ahead (looking to fill an 11am-8pm shift, and 1pm-10pm shift)
* Health, dental, and vision insurance
* Retirement savings plan with employer match
* Paid time off and holidays
* Professional development and training opportunities
* Employee discounts on company services
At F.H. Furr, we believe in empowering our team members to excel in their roles, even in a remote environment. If you're a customer-focused individual with strong communication skills and a willingness to adapt to new technologies, we invite you to join us and be a part of our commitment to exceptional service.
F. H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
Posted Min Pay Rate
USD $17.00/Hr.
Posted Max Pay Rate
USD $19.00/Hr.
$17-19 hourly Auto-Apply 3d ago
Customer Support Representative (Evenings)
The Cook & Boardman Group, LLC 4.0
Bedford Heights, OH jobs
Responsible for product sales to General Contractor field representatives, facility owners and light commercial contractors. A qualified applicant should have experience with reading and interpreting blue prints, estimating and selling commercial building products, very good computer skills and excellent customerservice skills. A working knowledge of commercial doors, frames and hardware will be very helpful.
Essential Functions• Estimating from blueprints• Meet planned sales and margin expectations • Coordinate sales of assigned accounts monitoring product and delivery needs • Represent the company knowledgeably and professionally • Provide solutions to customers relating to material procurement, distribution and application • Perform bid reviews to ensure we are priced profitably and competitively • Conduct telemarketing calls at slow periods to proactively look for new business • Facilitate customer relations between all branch location departments and customer• Assists if needed in collection of accounts receivable• Estimates materials from information provided by counter customer when needed • Prepares and inputs orders as needed and researches and orders special products as necessary • Other duties as assigned
Minimum Qualifications• Associate's Degree or Bachelor's Degree preferred• 3-5 years relevant work experience preferred• Knowledge and experience with commercial construction• Detail-oriented• Customerservice and problem solving skills • Must be able to pass pre-employment background check and drug screen
Knowledge, Skills and Abilities • Experience using Microsoft Office products required• Excellent verbal and written communication and leadership skills
$35k-44k yearly est. 5d ago
Customer Support Representative (Evenings)
Cook & Boardman Group 4.0
Bedford Heights, OH jobs
Responsible for product sales to General Contractor field representatives, facility owners and light commercial contractors. A qualified applicant should have experience with reading and interpreting blue prints, estimating and selling commercial building products, very good computer skills and excellent customerservice skills. A working knowledge of commercial doors, frames and hardware will be very helpful.
Essential Functions• Estimating from blueprints• Meet planned sales and margin expectations • Coordinate sales of assigned accounts monitoring product and delivery needs • Represent the company knowledgeably and professionally • Provide solutions to customers relating to material procurement, distribution and application • Perform bid reviews to ensure we are priced profitably and competitively • Conduct telemarketing calls at slow periods to proactively look for new business • Facilitate customer relations between all branch location departments and customer• Assists if needed in collection of accounts receivable• Estimates materials from information provided by counter customer when needed • Prepares and inputs orders as needed and researches and orders special products as necessary • Other duties as assigned
Minimum Qualifications• Associate's Degree or Bachelor's Degree preferred• 3-5 years relevant work experience preferred• Knowledge and experience with commercial construction• Detail-oriented• Customerservice and problem solving skills • Must be able to pass pre-employment background check and drug screen
Knowledge, Skills and Abilities • Experience using Microsoft Office products required• Excellent verbal and written communication and leadership skills
$35k-44k yearly est. 7d ago
Customer Service Representative
The Overhead Door 3.8
Hopedale, OH jobs
********************
Respond to customer's inquiries and/or complaints regarding the company's product or services.
Respond to calls on a daily basis, incoming and/or call-backs.
Determine best method (s) to resolve problems to ensure customer satisfaction and adhere to company policies
Inform customers of procedures and resolutions of problems.
Provide follow-up to ensure customer satisfaction.
Provide guidance and support to Lewisville CSR's.
Assist upper-management in delegating routine office work.
Essential Duties and Responsibilities:
Maintain an accurate account of incoming telephone calls.
Operate computer terminal (JDE, Right Fax and/or other applicable programs as designated by specific job responsibilities) to order parts, enter service history and provide shipping/receiving dates.
Process credit card, check and in-warranty orders.
Track packages/shipments through carrier.
Provide detailed explanation of company policy and procedures in respect to warranty.
Investigate and respond to customer order/billing inquiries and process credits if necessary.
Take, investigate and solve customer complaints.
Interface with dealers to solve customer problems.
Provide non-warranty sales and/or service referrals for product, authorized service dealers or distributors.
Mail/fax/email sales literature and service information to customers.
Provide follow-up with customer, retail store, distributors and/or dealer as necessary.
RightFax acknowledgement of credits and invoices. Mail rejections of RightFax.
Skills/Experience Requirements:
CustomerService Experience
Exceptional telephone communication and problem solving skills. Basic computer skills, including data entry, Excel, Word, Power Point and Lotus Notes. Must be capable of handling advanced customer complaints in a satisfactory manner.
Education Requirements:
High School Diploma or Equivalent.
$34k-39k yearly est. Auto-Apply 60d+ ago
Customer Support Representative ll
Clopay 4.7
Troy, OH jobs
Job DescriptionSalary: $19.50/hr
Clopay Building Products is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customerservice as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success, and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Customer Support Representative Il in our Troy, Ohio, manufacturing facility.
In this position, the successful candidate will perform the following job responsibilities:
Answers inbound and places outbound calls in a call center environment with the goal of increasing business, customer satisfaction and customer retention.
Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by Customer Support Representative I.
Performs all order entry and invoicing functions under established automation system controls and process.
Position is logged into ACD system at all times ton insure a 94% call answer rate.
Secure customer payments and order changes.
Monitor the timeliness of all orders and open job reports.
Follow-up on complaints which may require replacements, factory servicing or other adjustments to ensure customers satisfaction within established policies.
Monitor cycle times and VOC scores to meet desired goals.
Follow-up weekly with accounts on completed jobs and upcoming installations.
Monitor installation quality and return of completed job information.
Communicate with Sales for issue resolution affecting performance metrics.
Communicate with CSRs and installing dealers to maintain established install requirements.
Communicate openly with DCs pertaining to install orders and installer assignments.
Other duties as assigned.
$19.5 hourly 21d ago
Customer Service Representative (REMOTE)
United Window & Door 4.0
Austin, TX jobs
Are you an experienced CustomerServiceRepresentative looking for a new challenge?
Do you value customerservice and helping your community?
Are you motivated, energetic, and excited to become part of the team?
If so, you might be our next new team member!
Perk Of This Role
Fully remote position, where you can work from home. Rotational shifts available for EST, CT or PST.
Full benefits (medical, dental, vision, etc.) effective the first month following your hire date!
Paid time off for great work life balance
401k with match with no vesting period
Join us to build upon your experience and to advance your career, while doing meaningful work that will help vulnerable populations get the healthcare they need.
Join our team to do work you can feel good about everyday!
Who We Need
A CustomerServiceRepresentative to provide all customerservice support for the Review Team including but not limited to the following activities: Interacting with beneficiaries and providers via the helpline, creation, formatting and proofreading of letters as well as maintaining timeliness. This position requires a great deal of decision making in regard to more different types of complex appeals.
Why us?
We are a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
People Focused. Mission Driven.
Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
We do this through our people.
You can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
Benefits are a key component of your rewards package. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
RESPONSIBILITIES
Responsible for typing/merging, proofing for clarity, printing, and mailing correspondence.
Communicate verbally and in writing with external customers to furnish and request review information.
Foster effective working relationships between our internal and external customers.
Assist with and participate in Review Team in identifying areas for potential improvement, as noted on case reviews and process.
Answers the Beneficiary Helpline through the utilization of the hunt group and available light functions.
Determines how to best assist caller either by a service offered or by referring them to an external agency and properly enter referral into CMS system.
All letters sent out in timely manner with correct components included and reviewed for grammatical and spacing errors.
Get and validate notices and all components of medical records.
Provide intake for all appeals received.
Proficient in customerservice guidelines and standards.
Utilize internal quality control tools to assess individual work and team processes.
QUALIFICATIONS
High school diploma or equivalent.
Post high school business courses helpful.
Medical terminology desired.
Excellent verbal communication skills, courteous and patient demeanor, must be customer oriented and have the ability to maintain composure under potentially stressful situations.
Good grammar, punctuation, spelling, hyphenation, and written communications skills.
Customer focused, results oriented and capable of building and maintaining relationships with internal and external customers. Must be flexible and able to work as a team member and support team decisions.
General knowledge of a PC based computer system desirable. Knowledge of various software packages with ability to learn additional software packages as needed.
Must be able to multi-task and to prioritize assignments.
Must have good organizational skills and be able to work independently.
EXPERIENCE
Two to three years clerical experience including word processing, various filing systems, and telephone customerservice responsibilities.
Prior work in a healthcare setting or medical terminology recommended. Previous data entry or other clerical experience is a plus.
Thank You!
We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest and invite you to apply to future openings that may be of interest. Best of luck in your search!
$30k-35k yearly est. 60d+ ago
Customer Service Sales Representative - Call Center
Tuff Shed, Inc. 4.1
Lancaster, TX jobs
Are you a dynamic communicator with a passion for sales? We're looking for CustomerService Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customerservice. This role is based in our Call Center in Lancaster, TX.
Tuff Shed is recruiting full time CustomerService Sales Representatives with hybrid option
Build your future with Tuff Shed as a successful CustomerService Sales Representative!
Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.
SKILLS AND EXPERIENCE:
Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
Availability to work a flexible schedule, including evenings, weekends, and some holidays
Call Center Hours of Operation are
Monday - Saturday 7am to 9pm
Sundays 8:30am to 7pm
Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
Strong commitment to providing excellent customerservice with a solution-oriented approach in a call center or customerservice environment; one year preferred
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to prioritize and effectively manage time
Ability to work successfully within a team environment
Bilingual (English/Spanish) skills a plus
WHAT'S IN IT FOR YOU?
An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits!
Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program
On-Demand Access to your pay! (restrictions may apply)
Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office
WHO WE ARE:
Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
NEXT STEPS:
Learn more about us! Check out the TUFF SHED Website at *******************
Interested? Select "Apply!" We'd love to hear from you!
Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: ************************************************************************************************
SLS2021
$25k-28k yearly est. 25d ago
Customer Service Sales Representative - Call Center
Tuff Shed 4.1
Lancaster, TX jobs
Are you a dynamic communicator with a passion for sales? We're looking for CustomerService Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customerservice. This role is based in our Call Center in Lancaster, TX.
Tuff Shed is recruiting full time CustomerService Sales Representatives with hybrid option
Build your future with Tuff Shed as a successful CustomerService Sales Representative!
Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.
SKILLS AND EXPERIENCE:
Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
Availability to work a flexible schedule, including evenings, weekends, and some holidays
Call Center Hours of Operation are
Monday - Saturday 7am to 9pm
Sundays 8:30am to 7pm
Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
Strong commitment to providing excellent customerservice with a solution-oriented approach in a call center or customerservice environment; one year preferred
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to prioritize and effectively manage time
Ability to work successfully within a team environment
Bilingual (English/Spanish) skills a plus
WHAT'S IN IT FOR YOU?
An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits!
Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program
On-Demand Access to your pay! (restrictions may apply)
Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office
WHO WE ARE:
Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
NEXT STEPS:
Learn more about us! Check out the TUFF SHED Website at *******************
Interested? Select "Apply!" We'd love to hear from you!
Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: ************************************************************************************************
SLS2021
$25k-28k yearly est. 16d ago
Customer Service Sales Representative (B2C E-Commerce)
Maradyne Corporation 3.7
Cleveland, OH jobs
We are seeking a results-driven CustomerService Sales Representative to grow our B2C e-commerce revenue through proactive customer engagement and effective sales execution. This role blends inbound sales support with high-quality customerservice, converting inbound inquiries into completed sales while identifying opportunities to upsell and cross-sell parts and related products.
The ideal candidate has proven success in B2C e-commerce sales, is motivated by performance-based compensation, and is comfortable selling parts. Experience selling construction equipment parts is highly preferred.
Key Responsibilities
Convert inbound phone, email, chat, and online inquiries into completed sales
Identify upsell and cross-sell opportunities to maximize order value
Recommend the correct parts and products based on customer needs and compatibility
Meet or exceed individual sales, revenue, and conversion goals
Accurately quote pricing, availability, shipping options, and lead times
Process orders, returns, and exchanges with speed and accuracy
Build strong customer relationships to drive repeat business and loyalty
Maintain detailed records of customer interactions and sales activity in CRM and e-commerce systems
Familiarity with Volusion and Shopify is preferred.
Partner with internal teams to quickly resolve order, shipping, or product issues
Stay up to date on products, promotions, and inventory availability
What Were Looking For
Proven experience in B2C e-commerce or inbound sales with measurable results
Strong closing skills and confidence handling sales conversations
Customer-focused mindset with a clear drive to generate revenue
Ability to work toward sales quotas and performance metrics
Excellent verbal and written communication skills
Experience using CRM systems, e-commerce platforms, or order management tools
Strong attention to detail and ability to manage multiple customer interactions
Preferred Experience
Parts sales experience (automotive, heavy equipment, industrial, or similar industries)
Experience selling construction equipment parts or related components
Familiarity with part numbers, SKUs, and compatibility matching
Background in commission-based or incentive-driven sales roles
Compensation & Work Environment
Competitive base pay plus uncapped commission
Performance incentives tied to sales, conversion rates, and average order value
Full-time, in-office position with a consistent MondayFriday schedule
Training and ongoing product support provided
What Success Looks Like
Consistently meeting or exceeding sales and revenue targets
High conversion rates on inbound inquiries
Increased average order value through effective upselling
Strong customer satisfaction and repeat business
We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, sexual orientation, gender identity, genetic information, disability, protected veteran status or any other applicable legally protected characteristics.
Compensation details: 45000-55000 Yearly Salary
PI39d2318f62ef-31181-39515683
$28k-36k yearly est. 7d ago
Customer Service Representative
Logan A/C & Heat Services 3.8
Dayton, OH jobs
Call Center Representative - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45414
Starting at $17 an hour - Full-time
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment?
The CustomerServiceRepresentative provides excellent customerservice by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience.
Essential Duties and Responsibilities:
Answer incoming calls for all markets
Schedule service calls efficiently and profitably
Make outbound calls to schedule maintenance for customers
Maintain customer records by updating account information
Respond promptly to customer inquiries
Follow up on unscheduled service leads
Communicate with customers through email, text, and/or phone
Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport
Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution
Work and communicate professionally with peers, other departments, and markets
Meet call metrics, maintenance plan goals, and evaluation expectations
Ability to work a rotating schedule, including evenings, weekends, and holidays
Perform additional duties as assigned
Competencies:
Active Listening: Focuses on understanding customers and asking appropriate questions
Communication: Timely and appropriate responses, demonstrating a quick grasp of information
Composure: Remains poised under pressure and does not become defensive
Courtesy: Demonstrates politeness and respect in interactions with others
Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting
Experience and Requirements:
Bachelor's Degree or Associate's Degree with 1-3 years of related experience
1-3 years of experience in customerservice
Experience with customer database systems
Proficiency in Microsoft Word, Excel, and Outlook
Strong written and oral communication skills
Ability to adapt to changes in a fast-paced work environment
QUALIFICATIONS
Strong verbal and written communication
Ability to work independently and with a team
Excellent organizational skills
Strong problem-solving skills
Computer skills
Experience talking over the phone
1-3 years customerservice experience
Ability to pass a background check
Valid driver's license
WORK SCHEDULE
9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM.
Benefits:
Eligibility for benefits begins after a 90-day probationary period.
We offer a comprehensive benefits package, including:
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Short and Long-Term Disability Insurance
Life Insurance
Paid Vacation, Sick Time, and Holiday Pay
401(k) Plan and Profit Sharing (eligible after 1 year of employment)
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers
Equal
Employment Opportunities to all applicants.
$17 hourly Auto-Apply 60d+ ago
Customer Service Representative
Style Crest Enterprises Inc. 4.4
Fremont, OH jobs
Style Crest is seeking a motivated and customer-focused CustomerServiceRepresentative to join our dynamic sales team in Fremont, Ohio. This role is responsible for supporting customers with their business needs, managing incoming and outgoing sales communications, processing orders, and contributing to overall business growth through excellent service and effective product recommendations. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to effectively manage assigned customer accounts and build long-term relationships.
Why Join Us?
At our Style Crest, we believe in fostering a culture of growth, innovation, and partnership. We offer a collaborative work environment, competitive compensation, and opportunities for professional growth. Style Crest has a 50-year tradition of growth and innovation in the building products industry. Our organization has a commitment to the manufactured housing industry and the residential exterior market with an extensive product offering and a dedicated service platform that customers count on to support the success of their businesses.
Responsibilities
Initiates outgoing communication to customers to sell designated products and inform customers of route cut-off information on a day-to-day basis in support of our sales programs and goals.
Receives incoming telephone/ email inquiries from existing customers.
Informs customers of new products, programs and services and attempts to up sell or recommend substitutes.
Listens to customer requests or complaints. Institutes the proper procedure to resolve these issues or to fulfill the customer requests.
Maintains customer records and coordinates generated activity within the sales center. Accurately maintains sales reports, records and logs to ensure prompt and efficient handling of business.
Communicates efforts with credit department to ensure that all orders are cleared and released.
Develops and maintains positive relationships with internal and external customers.
Ability to key verbal/faxed orders.
Reviews OS and open orders to ensure timely fulfillment.
Works within established pricing guidelines.
Communicates back orders to the customer.
Works with Territory Sales Managers to maintain and grow existing business and informs sales of prospects/ sales leads.
Communicates competitive information and product forecasting when applicable.
Completes New Product Request forms when needed.
Accurately answers customers questions regarding products & warranty.
Other duties as assigned,
Requirements
High School Diploma/GED required; Associate's or Bachelor's Degree preferred.
Previous customerservice, inside sales, or related experience preferred, ideally in the building product industry.
Strong communication, problem-solving, and customerservice skills.
Detail-oriented with the ability to multi-task and manage time effectively.
Proficient in data entry with high accuracy and speed.
Comfortable learning new systems and products quickly; AS400 and MS Office experience preferred. Epicor, Prophet21 experience is a plus.
Professional demeanor with the ability to sell over the phone and work well in a team environment.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation and Personal Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Style Crest is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.