Baskin-Robbins jobs in Atlanta, GA

As a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking and filling orders; and keeping your area clean and stocked. The Cashier must always be warm and sincere to the guests while performing the required tasks in a quick and efficient manner, always being aware of the guests waiting to be served. You may need to provide explanations or assurance to new guests about how to best enjoy their dining experience. Qualifications * A smiling face and an upbeat attitude * To be sociable and outgoing * Possess good customer service and cash handling skills * To be dependable and trustworthy ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"8849815"},"date Posted":"2025-09-18T10:58:01.578122+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2506 Blackmon Dr","address Locality":"Decatur","address Region":"GA","postal Code":"30033","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Cashier

PURPOSE Customer Marketing is a cornerstone capability for Inspire, playing a key role in driving value for both the company and its franchisees. This capability is powered by a robust MarTech stack and foundational data products that support everything from strategic planning and campaign execution to customer-facing applications, offers, analytics, and reporting. These systems form the backbone of how we understand and engage with our customers. As the Director of Product - Customer Growth and Data Platforms, you will define the strategy and vision for the customer and marketing data product ecosystem. You will own the full product lifecycle across a range of domains, including data platform products, analytics solutions, and the implementation and management of key MarTech tools. Success in this role requires both vision and execution-bringing new ideas to life through a well-orchestrated and prioritized roadmap that aligns with business needs. This position sits within the Technology Product organization and works closely with partners across Marketing, Analytics, Engineering, Data Science, Business Intelligence, and Digital Experience teams. It emphasizes cross-functional collaboration to ensure delivery of high-impact solutions that enable personalization, loyalty growth, and data-driven decision-making. The focus is on delivering measurable business value - such as increased sales and improved stakeholder satisfaction - through scalable, high-quality products and platforms. What You'll Drive: * A modern MarTech and data ecosystem that enables precision marketing at scale * A scalable foundation for segmentation, experimentation, and cross-channel engagement * A product team that operates as trusted advisors and delivery leaders across the enterprise * A culture of continuous innovation balanced with accountability, transparency, and rigor RESPONSIBILITIES * Product strategy: Develop and manage Customer and Marketing data product strategy that incorporates product goals, stakeholder, and franchisee needs, with an objective to drive value for everyone. Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcome. Owns and manages business cases, and adherence to budget. Evaluate market analysis and maintain knowledge of industry innovations and technology platforms to inform strategy for product. * Roadmap planning and prioritization: Translate strategy into a roadmap containing well-defined capabilities, initiatives, and enablers that will realize the product's vision through incremental value creation for both Inspire and its franchisees. Allocate and manage work across different product teams to ensure alignment and execution using Agile principles. Apply rigorous prioritization approach ensure that high value items are delivered at the right time. * Leadership Responsibilities: Lead and mentor a high-performing team of Product Managers and Analysts to continuously develop and enhance Customer Products while enhancing Product Management capabilities across teams. Own development of Team OKRs while monitoring and updating progress; Drive accountability across stakeholders through relevant metrics * Cross-functional Collaboration: Collaborate effectively with cross-functional teams while driving consensus and execution across all aspects of product lifecycle. Own development of and providing progress updates to internal and external stakeholders in a timely manner. Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise. * Vendor Management: Manage all aspects of Vendor relationships and contracts. Works effectively with them on requirements, deliverables, and economics. * Innovation & Emerging Technologies: Evaluate and incubate applications of GenAI, Agentic AI, and Reinforcement Learning for content automation, journey optimization, and intelligent decisioning EDUCATION AND EXPERIENCE QUALIFICATIONS * Minimum 4 Year Degree and/or Bachelor's degree, MBA preferred * Minimum 10 years of product management experience working on data platforms or related technology solutions * Minimum 5 years experience as a team leader and manager REQUIRED KNOWLEDGE, SKILLS or ABILITIES * 10+ years of progressive product management experience, with 3+ years in a Director or senior leadership role * Deep knowledge of Martech stack, including platforms and data activation tools (e.g., Data warehouse, CDP, ESP, OMS, Personalization platforms, and CMS) * Track record of delivering measurable impact across CRM, personalization, or loyalty programs * Strong understanding of customer data, lifecycle marketing, and campaign orchestration workflows * Proven track record of coaching and developing high-performing product teams, with the ability to influence across engineering, analytics, and business stakeholders in a matrixed organization * Strong business acumen with experience in building business cases and translating data into strategy * Strong analytical and strategic thinking skills with the ability to make data-driven decisions, able to collect and synthesize information, making it relevant and actionable for key stakeholders * Excellent storytelling, communication, and executive presentation skills Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"JR37664-Atlanta_Support"},"date Posted":"2025-12-08T18:50:00.465696+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"Three Glenlake Parkway Ne","address Locality":"Atlanta","address Region":"GA","postal Code":"30328","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Director, Product, Martech & Customer Data

Job DescriptionBenefits: 401(k) 401(k) matching Employee discounts Training & development Bring joy to every celebration! At Nothing Bundt Cakes, were looking for a Retail Sales Associate who loves people, knows how to sell, and thrives in a fun, fast-paced environment. What Youll Do: Greet guests with warmth and enthusiasm. Recommend cakes, gifts, and retail items to boost sales. Ensure smooth order pickups and accurate transactions. Keep the retail area clean, organized, and inviting. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. Were keeping it casual. T-shirts and sneakers are where its at! Cake discounts. Yummm! You dont have to be 18 to work here, so students can join us. This job is fun. Its literally a piece of cake! This is a great place to make new friends! Youll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Benefits: Bonus based on performance Employee discounts At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. New Bakery coming to 1524 Church Street Suite C Decatur, GA 30030! Apply now. Joy is the job. Compensation: $10.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. Responsibilities Include: Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout shift. Support training of Crew Members as directed by Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during shift. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe certification. Profitability - Ensure restaurant standards and marketing initiatives are properly executed during shift. Follow all systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * At least 18 years of age (where applicable) * High school diploma (or equivalent) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. Additional Info: Minimum Age 18+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7254688"},"date Posted":"2025-09-18T10:58:13.277006+00:00","employment Type":["OTHER"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1841 Piedmont Ave Ne","address Locality":"Atlanta","address Region":"GA","postal Code":"30324","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

At Nothing Bundt Cakes, the Crafter is the architect of finishing touches and delightful details that elevate moments into memories. By handcrafting the cake decorations, you get to be a part of the joy that our guests experience whenever they enjoy our decorated cakes. In addition, we've crafted a place to work that's fun and rewarding for the creative side of you. Here are a few of the benefits: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. New bakery coming to 1524 Church Street Suite C Decatur, GA 30030 Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards. Responsibilities Include: Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Engage and empower team to develop solutions that drive business results. Complete all required training including ServSafe certification. Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Able to clearly express oneself verbally and in writing (English) * Math and financial management * Restaurant, retail, or supervisory experience * At least 18 years of age (where applicable) * High school diploma (or equivalent) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals. Additional Info: Minimum Age 18+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7403048"},"date Posted":"2025-09-18T10:58:01.507101+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5870 Cumming Highway","address Locality":"Buford","address Region":"GA","postal Code":"30518","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Crew Members are responsible for delivering great guest experiences. Responsibilities Include: Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Must be able to fluently speak/read English * Capable of counting money and making change * Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. Additional Info: Minimum Age 16+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7256085"},"date Posted":"2025-09-18T10:58:13.351647+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5870 Cumming Highway","address Locality":"Buford","address Region":"GA","postal Code":"30518","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member

Job DescriptionBenefits: Flexible schedule Health insurance Employee discounts At Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests favorite recipes. Youll make the cakes that make peoples day, so youll get to enjoy yours as well. Here are a few reasons working here is so sweet: Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. Were keeping it casual. T-shirts and sneakers are where its at! Cake discounts. Yummm! This job is fun. Its literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! Youll get trained. Not only on crafting cake, but on growing your career. Apply now. Joy is the job. Work Availability Must have the flexibility to work throughout the holiday season including the weeks leading up to Thanksgiving (11/24 - 12/1) and Christmas (12/15 - 12/24).

Job Description Guest Service Team Leader - Master of Service and Leadership Are you ready to lead with enthusiasm and ensure every guest leaves happier? As a Guest Service Team Leader at Team Primo's Ben & Jerry's, you will play a pivotal role in our scoop shop operations, particularly when senior management is not present. This position is perfect for detail-oriented leaders who thrive in a vibrant, community-focused environment. You will guide shifts, delegate tasks, and inspire your team to excel in every interaction. Immerse yourself in the heart of our daily operations, both in-store and during off-premise events. You'll become a flavor coach, managing guest interactions and ensuring operational excellence. This role requires a proactive approach, with a focus on maintaining high standards and fostering a supportive and energetic work culture. Join Team Primo's Ben & Jerry's, where work meets fun and creativity. Established in 2008 by lifelong friends, our locally owned and operated franchise is dedicated to spreading joy through ice cream. We offer a dynamic work environment where every team member is valued and has the opportunity to grow. Ready to become a leader in our team and make each day sweeter for everyone involved? Apply now to become a Guest Service Team Leader. We're looking for someone who is not only passionate about service but also eager to make a positive impact in the community and lead by example. Position Overview: Highlights: Leadership Development, Hands-On Training, Community Engagement Job Type: Part-Time Guest Service Team Leader Work Hours: Flexibility to work weekends and late nights required Base Pay: Competitive Hourly Rate + Tips Benefits: One free large item after each shift, complimentary birthday cake during your birthday month Location: Atlanta, GA Required Experience: Proven ability to lead and inspire a team in a customer service setting. Strong interpersonal and communication skills. Enthusiasm for community involvement and upholding high service standards.

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Responsibilities Include: Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager. Support development of team members through effective cross training, deployment, and delegation of responsibilities. Hold team members accountable for their behavior and performance, addressing concerns promptly. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. Complete all required training including ServSafe certification. Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Able to clearly express oneself verbally and in writing (English) * Math and financial management * Restaurant, retail, or supervisory experience * At least 18 years of age (where applicable) * High school diploma (or equivalent) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals. Additional Info: Minimum Age 18+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7257452"},"date Posted":"2025-09-18T10:58:01.434240+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2550 Lawrenceville Hwy","address Locality":"Decatur","address Region":"GA","postal Code":"30033","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager

Benefits: * Bonus based on performance * Employee discounts We are looking for vibrant, enthusiastic, bubbly and hard working Shift Lead/manager for Day time (8:30AM to 3PM) and afternoon time (3PM to 7:30 or 8:30PM) shifts. Between 1 to 3 years of Management experience required. Qualifications•Possess a strong sense of teamwork•Ability to follow instructions•Has integrity•Fits the Nothing Bundt Cakes Culture•Has the ability to work well under pressure•Outgoing and friendly personality•Ability to multitask while paying special attention to detail•Strong sales ability•Genuine care of others needs•Ability to work with a sense of urgency•Ability to influence team members | Responsibilities•The Shift Leader will work in various positions throughout any given week, and will help with the running of shifts when the General Manager is not present•Abide by all NBC policies and procedures•Uphold NBC's image and brand•Maintain the cleanliness of the bakery•Maintain wait times, service and convenience•Lead guest service by example at all times•Represent Nothing Bundt Cakes in a professional manner at all times•Pay special attention to guest satisfaction•Interview, hire and evaluate team members•Enforce all NBC policies and provide ongoing feedback•Complete all required reports accurately including but not limited to the schedule, royalty report, sales reports, labor reports, etc•Maintain good communication between team members, owners, and the home office•Balance and supervise sales transactions Job description The Shift Leader has full accountability for developing and maintaining an environment where there is a true commitment and focus on the best service to our guests and highest quality standards. The Shift Leader will work in various positions throughout any given week, and will help with the running of shifts when the General Manager is not present. Requirements * Possess a strong sense of teamwork * Ability to follow instructions * Has integrity * Takes initiative * Fits the Nothing Bundt Cakes Culture * Has the ability to work well under pressure * Outgoing and friendly personality * Ability to multitask while paying special attention to detail * Strong sales ability * Genuine care of others needs * Ability to work with a sense of urgency * Ability to influence team members Responsibilities may include but are not limited to: * Abide by all NBC policies and procedures * Abide by NBC's uniform policy * Uphold NBC's image and brand * Maintain the cleanliness of the bakery * Maintain wait times, service and convenience * Project a positive attitude * Lead guest service by example at all times * Represent Nothing Bundt Cakes in a professional manner at all times * Be aware of all promotions and offers * Pay special attention to guest satisfaction * Interview, hire and evaluate team members * Enforce all NBC policies and provide ongoing feedback * Complete all required reports accurately including but not limited to the schedule, royalty report, sales reports, labor reports, etc. * Maintain good communication between team members, owners, and the home office. * Balance and supervise sales transactions Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

Benefits: 401(k) 401(k) matching Employee discounts Training & development Bring joy to every celebration! At Nothing Bundt Cakes, we're looking for a Retail Sales Associate who loves people, knows how to sell, and thrives in a fun, fast-paced environment. What You'll Do: Greet guests with warmth and enthusiasm. Recommend cakes, gifts, and retail items to boost sales. Ensure smooth order pickups and accurate transactions. Keep the retail area clean, organized, and inviting. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Benefits: * Employee discounts The Nothing Bundt Cakes (NbC) Assistant Baker partners with the Baker to ensure that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following strict proprietary recipes, NbC production methods, and food safety standards, the Assistant Baker helps the Baker perform the repeated baking process for our delicious cakes offered in a variety of flavors and sizes. The Assistant Baker embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace. Requirements: * Possess a strong sense of teamwork * Ability to follow instructions * Has integrity * Takes Initiative * Fits the Nothing Bundt Cakes Culture * Has the ability to work well under pressure * Possess strong physical stamina * Finds comfort doing repetitious work * Has a strong sense of pride in one's work * Has good organizational skills * Feels the necessity to keep a clean work environment * Ability to multitask while paying special attention to detail * Possess ability to foresee Responsibilities may include but are not limited to: * Abide by all NBC policies and procedures * Uphold NBC's image and brand * Assist other departments when necessary * Put baked cakes away and rotate cakes in cooler according to NBC standards * Communicate with management about equipment including problems and maintenance * Bake cakes in all sizes and flavors by diligently following recipes * Remove cakes from pans and package properly * Fold boxes and label containers * Track inventory of baked goods * Provide management with a daily production sheet * Keep baking area clean and sanitized including tables, equipment and tools Accountabilities/Duties: * Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals. * Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes. * Assists baker with accurately preparing raw ingredients and equipment for baking places cake pans into a hot oven and monitors the baking process. * Assists baker with daily baking and production flow and processes * Adheres to the proper packaging, labeling and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs. * Cleans, sanitizes, and restocks workstation and assists baker to ensure all baking supplies are sufficiently prepared for the next shift. * Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. * Maintains a consistent work attendance and punctuality record. Core Values and Competencies: * Servant's Heart * Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. * Keeps the good of the team or guest ahead of personal interests or gain. * Displays humility and empathy in interactions with others. * Spirit of a Champion * Demonstrates pride in responsibilities, an intense drive, and a passion to succeed. * Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. * Operates with a strong sense of urgency and adheres to NbC brand standards. * Genuine Connections * Projects warmth, enthusiasm, and optimism that attracts others. * Builds positive, productive relationships with all team members. * Listens actively and communicates openly, clearly, and respectfully. Knowledge, Skills, and Abilities: * Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. * Please note that NbC recipes are available in English and Spanish. * Understands basic units of measurement used in the U.S. * Has the ability to perform repetitious, physical tasks that require the strength to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time. * Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source. * Is meticulous about using exact measurements, paying strict attention to timing, and working on a tight, fast-paced production schedule. * Can evaluate products, processes, information, and surroundings to determine compliance with standards. * Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. * Is diligent, organized, and self-motivated, with the ability to operate independently with minimal supervision. Education, Certifications, and Work Experience Requirements: * Applicants must be 18 years of age or older. * While no formal education or work experience is required, previous experience as a Baker or in another operational support role at a bakery, restaurant, or foodservice environment is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

Benefits: * Employee discounts * Flexible schedule * Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: * We close early so you can enjoy your evenings. * We offer flexible work schedules. * We're keeping it casual. T-shirts and sneakers are where it's at! * Cake discounts. Yummm! * You don't have to be 18 to work here, so students can join us. * This job is fun. It's literally a piece of cake! * This is a great place to make new friends! * You'll get trained. Not only on crafting cake, but on growing your career. * We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $10.00 - $15.00 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Crew Members are responsible for delivering great guest experiences. Responsibilities Include: Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Must be able to fluently speak/read English * Capable of counting money and making change * Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. Additional Info: Minimum Age 16+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7256449"},"date Posted":"2025-09-18T10:58:13.379765+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1942 Atkinson Rd","address Locality":"Lawrenceville","address Region":"GA","postal Code":"30043","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member

Job Description Do you love ice cream and having fun at work? Ben and Jerry's looking for new team leader to join our awesome team. Team leaders work to provide excellent leadership, customer service, ensure that all tasks are completed fully, and support/comply with all operating systems. Our ideal candidate will be able to lead in a positive environment, have reliable transportation, and flexible hours. Competitive hourly rate plus opportunities to earn additional income through tips. Salary: $13.00 - $15.00 per hour Top 5 reasons to get a job at a Ben & Jerry's Scoop Shop! * We've got an easy dress code: work-wear that's way cool and comfortable - with hot new (and highly collectible!) Ben & Jerry's t-shirts. * It's a literally fulfilling place: you'll get to taste all the new flavors! (Some call it research; we call it the funnest part of the job...) * It's a personally profitable place: your take-home pay has room to grow as you take on responsibilities. * You'll be part of a progressive business that believes in giving back to the community. * You'll love being part of the high-energy, never-boring & ever-changing atmosphere that makes Ben & Jerry's so amazing! Peace, Love & Ice Cream Job opportunities as Team Leader are generally offered as full time or part time restaurant job. Prior experience in one of the following roles and brands is highly desirable: shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manage or other part time restaurant job at: Ben & Jerry's, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger. Requirements/Responsibilities Team Lead Requirements: * Ideal Team Leader candidates will have previous leadership experience and are eager to join a close-knit family, loves to have fun and is ready to learn how to run a successful store * Also, must have a sense of community, and enjoy volunteering for local non-profits * Be able to stand on your feet for long periods of time * Be able to push, pull, lift and carry 20lbs without assistance * Be able to provide respectful customer service * Open Flexibility: able to work Days/Nights/Weekends/Holidays Job opportunities as Team Leader are generally offered as full time or part time restaurant job. Prior experience in one of the following roles and brands is highly desirable: shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manage or other part time restaurant job at: Ben & Jerry's, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Responsibilities Include: Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager. Support development of team members through effective cross training, deployment, and delegation of responsibilities. Hold team members accountable for their behavior and performance, addressing concerns promptly. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. Complete all required training including ServSafe certification. Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Able to clearly express oneself verbally and in writing (English) * Math and financial management * Restaurant, retail, or supervisory experience * At least 18 years of age (where applicable) * High school diploma (or equivalent) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals. Additional Info: Minimum Age 18+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7257450"},"date Posted":"2025-09-18T10:58:01.400314+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"551 W Pike St","address Locality":"Lawrenceville","address Region":"GA","postal Code":"30046","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license. Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. Responsibilities Include: Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout shift. Support training of Crew Members as directed by Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during shift. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe certification. Profitability - Ensure restaurant standards and marketing initiatives are properly executed during shift. Follow all systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * At least 18 years of age (where applicable) * High school diploma (or equivalent) Required Competencies * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. Additional Info: Minimum Age 18+ years old ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7254687"},"date Posted":"2025-09-18T10:58:13.261714+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5870 Cumming Highway","address Locality":"Buford","address Region":"GA","postal Code":"30518","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader