Incumbents are primarily responsible for administering training, development and educational programs to ensure consistent execution of Big Boy Restaurants International LLC operating systems. The incumbents are responsible for development through communication and demonstration for Executive General Managers, their management teams in addition to restaurant crew to enhance our 4 Pillars, guest service levels, menu execution and sanitation.
Duties and Responsibilities
Results driven planning, organizing and coaching. Incumbents are responsible for teaching classes, pre-shift huddles / meetings, cross training, scheduling, food cost and cost controls, productivity reports, functional aisle and dining room set ups.
Follows up with Area Directors, Area Managers, Restaurant Managers and Franchise Business Directors to ensure that proper documentation of completion training has been accomplished - Trackers, Tests, Performance Reviews and Event Certifications.
Duties and Responsibilities
Works closely with the Vice President of Restaurant Operations & Training, the Director of Training and the Director of Operations Services. Ensures all written and pictorial development tools / content are current / up to date for restaurant operations. Presents training in classroom formats for managers and hourly employees. Examples would be Management Modules - Development of People, 4 Pillars, It's Your Big Boy and New Store Openings.
Leadership Duties
Trains new employees to their job
Works as a team to plan/prioritize the work of others
Assigns work with collaboration of Area Director / Executive General Manager
Trains less senior employees on an ongoing basis
Reviews/evaluates work of less senior employees with the Executive General Manager
Assists in identifying staff needs
Promotes Brand to assist in recruitment to fill positions
Qualifications
Job Skills:
High School Diploma or GED;
Sufficient strength and agility to lift and carry up to 50 lbs.;
Bending, reaching, and climbing stairs;
Ability to work long hours and be on your feet long periods of time;
Ability to read, count, write and follow recipes accurately;
Able to stand/sit and drive a vehicle for long periods of time; and
Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills
Desired Traits/Hospitality Skills:
A helpful personality;
The ability to work well with others and maintain professionalism at all times;
The ability to develop and build professional relationships with staff and guests; and
Great communication and leadership skills
$39k-66k yearly est. 16d ago
Carl's Jr Field Trainer
CKE 4.7
Anaheim, CA jobs
ESSENTIAL FUNCTIONS
Partners with Sr. Director of Company Operations, Area Manager and District Managers (DM's) Franchise Management to determine training needs
Analyzes operational and developmental opportunities, designs strategic regional solutions that support our field operations
Designs training strategy plans that meet established timelines and budget parameters
Conducts training, development and education sessions; evaluates their effectiveness and provides feedback, training materials, tools and programs to the appropriate departments and/or individuals
Identifies and implements process improvement capabilities to drive business results
Performs the Restaurant General Manager training process for newly hired managers
Establishes Company training-restaurant locations within region and continuously monitors measures to achieve processes, quality standards, and commitments
Plans, directs and coordinates the training of new product rollouts within the region
Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
Consistently exercises independent judgment and discretion in matters of significance
Attends seminars and completes other training to remain current on industry trends
Participates in company meetings, webinars and conference calls
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Must possess approximately three (3) to five (5) years of experience in a General Manager or multi-unit supervisory role.
Field Training experience in retail/restaurant organization is preferred
BA/BS Degree preferred
Must be proficient in all Microsoft Office programs including Word, PowerPoint and Excel
Must have excellent presentation skills
Must have outstanding interpersonal relationship building and employee coaching skills
Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
Must be able to work as a team and independently
Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
Corporate Office fast paced, high volume of activity and a deadline driven environment
PHYSICAL DEMANDS
Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
Travels as needed approximately twenty-five (25)%
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
$34k-54k yearly est. 46d ago
Carl's Jr Field Trainer
CKE Restaurants 4.7
Anaheim, CA jobs
ESSENTIAL FUNCTIONS * Partners with Sr. Director of Company Operations, Area Manager and District Managers (DM's) Franchise Management to determine training needs * Analyzes operational and developmental opportunities, designs strategic regional solutions that support our field operations
* Designs training strategy plans that meet established timelines and budget parameters
* Conducts training, development and education sessions; evaluates their effectiveness and provides feedback, training materials, tools and programs to the appropriate departments and/or individuals
* Identifies and implements process improvement capabilities to drive business results
* Performs the Restaurant General Manager training process for newly hired managers
* Establishes Company training-restaurant locations within region and continuously monitors measures to achieve processes, quality standards, and commitments
* Plans, directs and coordinates the training of new product rollouts within the region
* Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
* Consistently exercises independent judgment and discretion in matters of significance
* Attends seminars and completes other training to remain current on industry trends
* Participates in company meetings, webinars and conference calls
* Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
* Must possess approximately three (3) to five (5) years of experience in a General Manager or multi-unit supervisory role.
* Field Training experience in retail/restaurant organization is preferred
* BA/BS Degree preferred
* Must be proficient in all Microsoft Office programs including Word, PowerPoint and Excel
* Must have excellent presentation skills
* Must have outstanding interpersonal relationship building and employee coaching skills
* Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
* Must be able to work as a team and independently
* Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
* Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
* Corporate Office fast paced, high volume of activity and a deadline driven environment
PHYSICAL DEMANDS
* Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
* Travels as needed approximately twenty-five (25)%
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
$34k-54k yearly est. 45d ago
Customized Corporate Trainer- Workforce and Continuing Education
The College System of Tennessee 3.9
Columbia, TN jobs
Join Our Team as a part-time Customized Corporate Trainer! Columbia State Community College is seeking experienced professionals to deliver customized training solutions on an as needed basis for local businesses and organizations. Help employers upskill their workforce, close critical skills gaps, and boost productivity while sharing your expertise. Customized trainers typically work a few days per year to as many as several weeks per year.
Why Work with Us?
Flexible scheduling to fit your availability
Opportunities to design and deliver impactful training
Make a real difference in workforce development across Middle Tennessee
Perfect opportunity for experienced retirees looking to continue making a difference without the
pressures of a full-time commitment.
Areas of Expertise Needed:
Technical Skills:
* Safety (OSHA certifications)
* Electrical Circuits, PLC, Electrical Safety Panel
* Mechanics, Robotics, Fluid Power
* First Aid/BLS
* Information Technology (CyberSecurity, Data Analytics, Artificial Intelligence, etc.)
* Computer Training: Microsoft Office Suite (Excel, Word, PowerPoint, Access), Adobe
* Forklift Training
* Lean Six Sigma/Quality Assurance
* Commercial Driving
* Active Shooter Response
Leadership & Organizational Development:
* Strategic Planning
* Project Management
* Career Development Skills (Interviewing, Resume writing, etc.)
* Leadership & Supervision (team building, conflict management, giving feedback, performance evaluation, etc.)
* Institutional Needs Assessments
What You'll Do:
* Represent Columbia State Community College's Partnerships, Workforce and Southern Campuses division to develop and deliver customized training courses/programs tailored to employer needs
* Provide instruction on-site or at Columbia State campuses
* Collaborate with businesses to ensure training aligns with industry standards
* Work with college Coordinator from initial contact with business through to contract completion to ensure company satisfaction and compliance with industry standards
Qualifications:
* Required:
* Significant industry experience in one or more of the listed areas
* Strong communication and instructional skills
* Ability to adapt content for diverse audiences
* Flexible availability for project-based assignments
* Preferred: Teaching experience
Compensation
* Commensurate with experience
Ready to share your expertise?
Apply today and help us build a stronger workforce!
Columbia State Community College - Workforce Development Division
Important Information for Applicants: This posting establishes a pool of qualified instructors for Workforce and Continuing Education courses. Instructors are selected and hired as classes are scheduled and demand arises. Applicants may not be contacted immediately but will remain under consideration while the pool is active.
To learn more about Columbia State and the important work we are doing, please visit our website here: Workforce and Continuing Education at Columbia State Community College
$42k-59k yearly est. 12d ago
System Trainer
Best Upon Request Corporate 3.8
Cincinnati, OH jobs
Title: System Trainer Reports to: Director, Information Systems FLSA Status: Exempt Great Place to Work-Certified seven years in a row, Best Upon Request Corporate, Inc. (BEST) is a values-based company that creates life-enriching experiences for our clients and customers, team members, and community. Headquartered in Cincinnati, Ohio, BEST is a national provider of concierge services as an employee benefit and as a patient amenity. Our concierge programs improve organizational culture by decreasing stress for employees and managing the non-clinical needs of patients. BEST serves many industries including finance, tech, insurance, consulting, manufacturing, distribution, and healthcare. BEST knows that its greatest asset is our people. This is why our BEST team can expect comprehensive total rewards that focus on well-being. We also work to create a high-trust, highly collaborative environment where each team member can thrive. /Objective: This full-time corporate position energizes multiple roles in the Service Delivery and Business Administration functions. Service Delivery's purpose is to positively impact client culture and provide a return on their investment. Business Administration's purpose is to cultivate efficient operations and organizational strength. The System Trainer is accountable for supporting and/or leading four key roles: System Support, Site Financial Support, Ticket Inventory Administrator, Learning Administrator. Accountable for: System Support
Purpose: Training and supporting concierges within BEST's service management platform (CyberButler
â„¢)
Creating and updating training materials regarding CyberButlerâ„¢ content.
Conducting new hire CyberButlerâ„¢ trainings.
Managing the CyberButlerâ„¢ Helpdesk; responding to incoming needs for support daily.
Site Financial Support
Purpose: Reconciling data to ensure accurate and complete financials
Reviewing and confirming concierge BEST credit card reconciliations.
Approving and increasing concierge credit card limits.
Collecting month-end reports on cash and inventory. Monitoring cash drawer amounts.
Reviewing and troubleshooting day-end drawer closures and balances.
Managing club warehouse memberships.
Ticket Inventory Administrator
Purpose: Equipping concierge teams with optimal inventory
Procuring ticket vendor discounts.
Reviewing, approving and ordering tickets.
Reviewing and signing vendor and consignment ticket agreements.
Training concierges on inventory management.
Notifying concierges of local and national vendor updates.
Learning Administrator
Purpose: Managing BEST's Learning Management System (LMS)
Creating learning paths and modules within BEST's LMS platform.
Partnering with Director, Training and Development to deploy new-hire and in-the-moment training.
Monitoring learning progression.
Troubleshooting LMS issues.
Qualifications and Experience:
Bachelor's Degree preferred
At least two years in a technology systems or data analysis role.
Proficient with Salesforce (or other CRM) and Paycor (or other HRIS).
Proficient in Microsoft Office, primarily Outlook, Word, and Excel.
Passionate about supporting people.
Detail oriented and committed to accuracy.
Excellent verbal and written communication skills.
Creative, curious, analytical, proactive, efficient, and solutions minded.
Transparent, authentic, positive, and values driven.
Must have high level of interpersonal skills to handle dynamic situations; demonstrated poise, tact, and professionalism.
Ability to interact and participate effectively within a team, while also being self-motivated and disciplined.
Ability to exercise discretion and independent judgement with regards to matters of significance.
Ability to manage multiple projects, respond quickly and deliver on time.
Ability to pass a background check and drug screen.
Working Conditions: Working conditions are normal for an office environment. Travel on occasion, as needed.
This role description is not intended to include all possible accountabilities.
All team members of Best Upon Request may be required to perform duties other than those listed in a role description.
$53k-63k yearly est. 15d ago
Stage/FOH Training
Major Food Brand 3.4
Boston, MA jobs
Major Food Group is looking for FOH positions. Please click on "Apply" to begin all necessary steps before training.
$36k-61k yearly est. 60d+ ago
Stage/Training
Major Food Brand 3.4
Boston, MA jobs
Major Food Group is looking for experienced individuals to join our team. Please click on "Apply" to begin all necessary steps before training/stage.
$36k-61k yearly est. 60d+ ago
Stage/BOH Training
Major Food Brand 3.4
Boston, MA jobs
Major Food Group is looking for BOH positions. Please click on "Apply" to begin all necessary steps before training.
$36k-61k yearly est. 60d+ ago
Training - Stage
Major Food Group LLC 3.4
New York, NY jobs
Job Description
Major Food Group is hiring FOH & BOH positions. Please click on "Apply" to begin all necessary steps before training.
$34k-58k yearly est. 25d ago
Training/ Trail
Major Food Group LLC 3.4
New York, NY jobs
Job Description
Major Food Group is hiring for FOH and BOH positions!
$34k-58k yearly est. 2d ago
Stage/Training
Major Food Brand 3.4
New York, NY jobs
Major Food Group is looking for BOH positions. Please click on "Apply" to begin all necessary steps before training.
$34k-58k yearly est. 60d+ ago
Stage/BOH Training
Major Food Brand 3.4
New York, NY jobs
Major Food Group is looking for BOH positions. Please click on "Apply" to begin all necessary steps before training.
$34k-58k yearly est. 60d+ ago
Stage/Training
Major Food Brand 3.4
New York, NY jobs
Major Food Group is hiring experienced professionals to join our team.
Please click on "Apply" to begin all necessary steps before training.
$34k-58k yearly est. 60d+ ago
Stage/BOH Training
Major Food Brand 3.4
New York jobs
Major Food Group is looking for BOH positions. Please click on "Apply" to begin all necessary steps before training.
$34k-57k yearly est. 60d+ ago
Stage/BOH Training
Major Food Brand 3.4
Miami, FL jobs
Major Food Group is looking for BOH positions. Please click on "Apply" to begin all necessary steps before training.
$32k-53k yearly est. 60d+ ago
Stage/FOH Training
Major Food Brand 3.4
Miami, FL jobs
Major Food Group is looking for FOH positions. Please click on "Apply" to begin all necessary steps before training.
$32k-53k yearly est. 60d+ ago
Stage/BOH Training
Major Food Brand 3.4
Miami, FL jobs
Major Food Group is looking for FOH positions. Please click on "Apply" to begin all necessary steps before training.
$32k-53k yearly est. 60d+ ago
Stage/FOH Training
Major Food Brand 3.4
Miami Beach, FL jobs
Major Food Group is looking for FOH positions. Please click on "Apply" to begin all necessary steps before training.
$32k-53k yearly est. 60d+ ago
Stage/BOH Training
Major Food Brand 3.4
Miami Beach, FL jobs
Major Food Group is looking for FOH positions. Please click on "Apply" to begin all necessary steps before training.