Baskin-Robbins jobs in Green Bay, WI

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties & Responsibilities: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information: • Cashier and restaurant experience a plus! • Food Handler Certification required Benefits: Employee discount Flexible schedule Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties and Responsibilities:: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities:: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information:: • Cashier and restaurant experience a plus! • Food Handler Certification required

The Restaurant Operations Manager is passionate about Restaurants, Guest Experience, Team Development and provides strategic direction for the team of General Managers(GMs) and acts as the primary support for the GMs in his/her designated area. The Operations Mgr must convey the company culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication to the multiple concepts supporting. PRINCIPAL DUTIES AND RESPONSIBILITIES:: • Leadership: Mentors all positions within his/her operational area to ensure a high level of engagement and success. Maintains availability for the development of all operational personnel. • Maintain Culture: Support, reinforce, and align decisions with Wingstop's Culture. • Operational Assistance: Assists GMs to ensure restaurants are delivering the Done Right, On Time promise, and an exceptional Guest Experience. • Training and Development: Trains and develops GMs and AGMs; manages career expectations for the management team; clearly conveys standards. • Manage Strategic Initiatives: Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs. Leads his/her respective Operational Area in the execution of these programs. Directly accountable to, develops strategies & directs support of Restaurant Marketing, Area Training/Talent, and Recruiting Functions. • Leverage Support: Utilize FBO, Operations(QSC), and area support personnel to identify and mitigate any needs or gaps in current business practices. Lead support personnel in the planning, development, and implementation of operational improvement practices. • Develops and Manages Business Planning Processes: Works with the GMs and AGMs to develop, implement, and manage a business plan for Restaurants; analyzes external and internal environments to detect where improvements may be made and how those changes should be implemented. • Restaurant Marketing: Consult with field MKT support and Brand Partner to develop comprehensive sales-driving strategies, ensures effective execution of the Restaurant MKT Program and actively participates and engages with market-wide ACI activities. Drives awareness and makes recommendations [activity and spend] for improving restaurant performance to maximize sales while being smart in managing ROI of Marketing initiatives. • Brand Marketing: Effectively executes Brand MKT campaigns and strategies and provides direct influence over market-wide spend/branding opportunities by representing market expertise to maximize brand exposure opportunities and ROI for those investments. • Financial Accountability: Maintains full responsibility for financial performance directly impacting area restaurant operations. Oversees the financial performance of his/her team of MPs & GMs; performs financial analysis of individual restaurants and the district; makes recommendations for improvements. Accountable to all aspects of the restaurant EBITDAR - budget planning, management, and performance. • Financial Analysis: Analyzes business trends and financial data to assess and improve area performance, both operationally and financially. QUALIFICATIONS:: • High School Diploma or GED required; College Degree preferred • For external hire, a minimum of 18 months of multi-unit management with a proven record of success required, preferably in the fast food or casual dining industry. Employment history will be verified. • For internal promotion, minimum of 12 months (18 months preferred) as a General Manager with Wingstop's; must be in good company standing and with a proven record of increased performance in the areas of positive sales increases, cost reductions/savings (inventory and labor), employee retention/training, along with meeting or exceeding other established/defined company metrics and multiple location experience • Experience in an organization where he/she had specific career progression • Knowledge of the QSR/Fast Casual industry as well as the necessary business acumen of running a complete business unit [Risk, Talent, Facilities, etc] • Knowledge and skills in analyzing profit and loss statements and overall financial performance of store • Knowledge and skills in staffing with a proven record of results • Knowledge of Labor Laws • Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits • Local store marketing experience preferred • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook, Power Point), various “Apps”, and able to adapt to new systems easily

Main Responsibilities of a Cook: Preparing workstations, cooking ingredients, and kitchen equipment for cooking. Cooking and arranging food. Cook Job Description: We are looking for an experienced cook to fill a vacant spot in our kitchen staff and contribute to the overall excellence of our restaurant. The person we are hoping to employ is first and foremost a skilled, organized, and creative cook. We are looking for someone to work as a team player, follow instructions, and help us delight our customers with delicious food from our menu. In addition to cooking prowess, great communication and organizational skills are paramount. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. We pride ourselves in our exceptional service, and we expect nothing less from our cooks. The advantage goes to candidates with a diploma from a culinary school. Responsibilities of a Cook: Maintaining a sanitized and well-organized kitchen. Preparing workstations for cooking. Preparing and maintaining kitchen equipment. Checking the quality of the ingredients. Preparing cooking ingredients using various techniques. Cooking food using various culinary techniques. Arranging food and ensuring appealing presentation. Manage food storage, stock, and ingredient orders. Cook Job Requirements: Must have prior experience as a cook. Must be skilled in operating kitchen equipment. Must be skilled in various cooking techniques. Must know and follow sanitation procedures. Must showcase teamwork and communication skills. Must showcase great organizational skills. Must be able to multitask and act quickly. Must carry at least a high school diploma.

Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! Requirements: Guest service mentality; has a genuine desire to serve the customer. Strong verbal communication and listening skills. Maintains a calm, tactful demeanor when dealing with difficult situations. Manages multiple projects and timelines with a sense of urgency and follow through. Well organized and detail oriented. Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability. Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals. Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results. Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management. Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Regular and predictable attendance Must be 18 years or older

Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! Requirements: Guest service mentality; has a genuine desire to serve the customer. Strong verbal communication and listening skills. Maintains a calm, tactful demeanor when dealing with difficult situations. Manages multiple projects and timelines with a sense of urgency and follow through. Well organized and detail oriented. Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability. Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals. Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results. Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management. Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Regular and predictable attendance Must be 18 years or older

Job Description A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Foods and International Dairy Queen. Your goal is to meet or exceed each Guest's expectations on every visit in the areas of quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care and concern towards guests and co-workers alike throughout the course of completing all assigned tasks. Team Member Experience & Qualifications: Must be 16 years of age or older. No previous work experience required. Math skills needed to operate cash register, count and return change, and balance cash drawer. Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position. Our Benefits: We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

The Assistant General Manager is a Manager who has the drive and passion it takes to be a General Manager. AGMs are our GMs of the future. AGMs are essential in helping the General Manager successfully drive results in his/her restaurant, through people development, sales, and profit growth. The General Manager works closely with this job role in developing them to be successful General Managers.

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties and Responsibilities:: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities:: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information:: • Cashier and restaurant experience a plus! • Food Handler Certification required

Dairy Queen - Immediate Team Member Needed Are you enthusiastic and enjoy serving guests? Do you thrive in a fast-paced and fun environment? At Dairy Queen, we are looking for a Team Member to make smiles happen by preparing our world-famous Blizzards and ice-cream treats. You'll interact with customers, maintain a clean workspace, and ensure everyone leaves happy. Join us for a delicious and dynamic work experience! Main Responsibilities: Preparing our world-famous Blizzards and other ice-cream treats Maintaining a sanitized and well-organized workspace Greeting customers warmly and with a smile Interacting with customers in a friendly manner Part-time and full-time hours available Job Requirements: Positive attitude Values teamwork Attention to detail Consistency and reliability Good manners and personal hygiene Effective communication skills Enjoy making customers smile :) Benefits we offer: A fun work environment Flexible schedules to accommodate your commitments Competitive pay with performance-based evaluations and raises Opportunity for advancement within the company 50% off food anytime Free uniforms and casual dress code After-work pizza parties and free food for a job well done Snacks/treats during special occasions Location: Dairy Queen-Howard 2532 Glendale Ave, Green Bay, WI 54313, USA Supplemental pay Other Benefits Flexible schedule Employee discount Referral program Other

Benefits: * Employee discounts * Flexible schedule * Free uniforms Benefits: * Employee discounts * Flexible schedule * Free uniforms At Nothing Bundt Cakes, our employees put the sugar on top and makes every moment extra sweet. You'll put the finishing touches on the cake for our guests! Sweet details: Must be available afternoons and nights during the week and weekends. Part time 20-25 hours per week plus a little extra during busy holiday weeks. Adept at a fast-paced kitchen environment and possess attention to detail. LOVE CAKE! But what makes working here so sweet? We're keeping it casual. T-shirts and non-slip sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! Knowledge, Skills, and Abilities: * Can understand written and oral directions, interpret instructional documents such as recipes, order tickets, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. * Understands basic units of measurement used in the U.S. * Has the ability to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers. * Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time. * Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. * Can evaluate products, processes, information, and surroundings to determine compliance with standards. * Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. * Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: * Applicants must be 18 years of age or older. * While no formal education or work experience is required, previous experience in an operational support role at a bakery or restaurant or in a food service environment is a plus. Apply now. Joy is the job. Compensation: $14.00 - 16.00 per hour

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties and Responsibilities:: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities:: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information:: • Cashier and restaurant experience a plus! • Food Handler Certification required

The Assistant General Manager is a Manager who has the drive and passion it takes to be a General Manager. AGMs are our GMs of the future. AGMs are essential in helping the General Manager successfully drive results in his/her restaurant, through people development, sales, and profit growth. The General Manager works closely with this job role in developing them to be successful General Managers.

Main Responsibilities of a Cook: Preparing workstations, cooking ingredients, and kitchen equipment for cooking. Cooking and arranging food. Cook Job Description: We are looking for an experienced cook to fill a vacant spot in our kitchen staff and contribute to the overall excellence of our restaurant. The person we are hoping to employ is first and foremost a skilled, organized, and creative cook. We are looking for someone to work as a team player, follow instructions, and help us delight our customers with delicious food from our menu. In addition to cooking prowess, great communication and organizational skills are paramount. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. We pride ourselves in our exceptional service, and we expect nothing less from our cooks. The advantage goes to candidates with a diploma from a culinary school. Responsibilities of a Cook: Maintaining a sanitized and well-organized kitchen. Preparing workstations for cooking. Preparing and maintaining kitchen equipment. Checking the quality of the ingredients. Preparing cooking ingredients using various techniques. Cooking food using various culinary techniques. Arranging food and ensuring appealing presentation. Manage food storage, stock, and ingredient orders. Cook Job Requirements: Must have prior experience as a cook. Must be skilled in operating kitchen equipment. Must be skilled in various cooking techniques. Must know and follow sanitation procedures. Must showcase teamwork and communication skills. Must showcase great organizational skills. Must be able to multitask and act quickly. Must carry at least a high school diploma.

Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.

Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! Requirements: Guest service mentality; has a genuine desire to serve the customer. Strong verbal communication and listening skills. Maintains a calm, tactful demeanor when dealing with difficult situations. Manages multiple projects and timelines with a sense of urgency and follow through. Well organized and detail oriented. Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability. Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals. Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results. Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management. Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Regular and predictable attendance Must be 18 years or older

Job Description The Restaurant Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting and learning management responsibilities from the Assistant General Manager and General Manager. Shift Manager Qualifications: Must be 18 years of age or older. 1+ years previous experience as a foodservice or retail supervisor/manager Must successfully pass a background check. Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position. Our Benefits: We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.

The Restaurant Operations Manager is passionate about Restaurants, Guest Experience, Team Development and provides strategic direction for the team of General Managers(GMs) and acts as the primary support for the GMs in his/her designated area. The Operations Mgr must convey the company culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication to the multiple concepts supporting. PRINCIPAL DUTIES AND RESPONSIBILITIES:: • Leadership: Mentors all positions within his/her operational area to ensure a high level of engagement and success. Maintains availability for the development of all operational personnel. • Maintain Culture: Support, reinforce, and align decisions with Wingstop's Culture. • Operational Assistance: Assists GMs to ensure restaurants are delivering the Done Right, On Time promise, and an exceptional Guest Experience. • Training and Development: Trains and develops GMs and AGMs; manages career expectations for the management team; clearly conveys standards. • Manage Strategic Initiatives: Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs. Leads his/her respective Operational Area in the execution of these programs. Directly accountable to, develops strategies & directs support of Restaurant Marketing, Area Training/Talent, and Recruiting Functions. • Leverage Support: Utilize FBO, Operations(QSC), and area support personnel to identify and mitigate any needs or gaps in current business practices. Lead support personnel in the planning, development, and implementation of operational improvement practices. • Develops and Manages Business Planning Processes: Works with the GMs and AGMs to develop, implement, and manage a business plan for Restaurants; analyzes external and internal environments to detect where improvements may be made and how those changes should be implemented. • Restaurant Marketing: Consult with field MKT support and Brand Partner to develop comprehensive sales-driving strategies, ensures effective execution of the Restaurant MKT Program and actively participates and engages with market-wide ACI activities. Drives awareness and makes recommendations [activity and spend] for improving restaurant performance to maximize sales while being smart in managing ROI of Marketing initiatives. • Brand Marketing: Effectively executes Brand MKT campaigns and strategies and provides direct influence over market-wide spend/branding opportunities by representing market expertise to maximize brand exposure opportunities and ROI for those investments. • Financial Accountability: Maintains full responsibility for financial performance directly impacting area restaurant operations. Oversees the financial performance of his/her team of MPs & GMs; performs financial analysis of individual restaurants and the district; makes recommendations for improvements. Accountable to all aspects of the restaurant EBITDAR - budget planning, management, and performance. • Financial Analysis: Analyzes business trends and financial data to assess and improve area performance, both operationally and financially. QUALIFICATIONS:: • High School Diploma or GED required; College Degree preferred • For external hire, a minimum of 18 months of multi-unit management with a proven record of success required, preferably in the fast food or casual dining industry. Employment history will be verified. • For internal promotion, minimum of 12 months (18 months preferred) as a General Manager with Wingstop's; must be in good company standing and with a proven record of increased performance in the areas of positive sales increases, cost reductions/savings (inventory and labor), employee retention/training, along with meeting or exceeding other established/defined company metrics and multiple location experience • Experience in an organization where he/she had specific career progression • Knowledge of the QSR/Fast Casual industry as well as the necessary business acumen of running a complete business unit [Risk, Talent, Facilities, etc] • Knowledge and skills in analyzing profit and loss statements and overall financial performance of store • Knowledge and skills in staffing with a proven record of results • Knowledge of Labor Laws • Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits • Local store marketing experience preferred • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook, Power Point), various “Apps”, and able to adapt to new systems easily