You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Crew Member
Crew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include:
Hold themselves accountable for their responsibilities on their shift.
Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
Complete all required training and support the training of other team members.
Effectively execute restaurant standards and marketing initiatives.
Prepare all products following appropriate recipes and procedures.
Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Benefits Include:
Completive Weekly Pay
Employee Meals
Medical Insurance with Company contribution (full time employees)
Qualifications:
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Benefits Include:
Completive Weekly Pay
Paid Time Off
Employee Meals
Medical and Dental Insurance with Company contribution (full time employees)
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Crew Member
$19k-25k yearly est. 6d ago
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Shift Leader
Baskin-Robbins 4.0
Baskin-Robbins job in Macclenny, FL
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Shift Leader
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include:
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by General Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Hold guests as highest priority and role model exceptional guest service.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
* Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Benefits Include:
* Completive Weekly Pay
* Employee Meals
* Medical and Dental Insurance with Company contribution (full time employees)
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7495585"},"date Posted":"2025-09-18T10:58:11.481224+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"9250 S State Rd 228","address Locality":"Macclenny","address Region":"FL","postal Code":"32063","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
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* Careers Home
* Working at Baskin-Robbins
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Shift Leader
$24k-31k yearly est. 60d+ ago
Cashier
Wingstop 4.0
Jacksonville, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties & Responsibilities:
• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Key Skills/Abilities:
• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.
Additional Information:
• Cashier and restaurant experience a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$21k-26k yearly est. 60d+ ago
General Manager
Wingstop 4.0
Jacksonville, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
Essential Duties & Responsibilities:
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling
team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage
performance, including coaching, counseling, and disciplining team members.
Communicates job expectations to the staff; plans, monitors, and reviews
performance of employees; plans and reviews compensation actions; enforces
policies and procedures.
• Communicates in a timely and effective manner with District Manager about
operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is
meeting standards.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolve issues with food preparation. Helps team handle customer
service issues with grace, courtesy and with the goal of cultivating happy,
returning customers.
• Maintains safe, secure, and healthy facility environment by establishing,
following, and enforcing sanitation standards and procedures; proper safety
procedures, to include, but not limited to injury reporting, conducting meetings,
equipment maintenance, etc., complying with health and legal regulations;
maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new
and different job responsibilities; explores opportunities to add value to job
accomplishments.
Key Skills/Abilities:
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant.
• Competent in the key areas of responsibility which includes labor management,
store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor. Inspires trust, models best
practices and cultivates morale and teamwork among team members.
• Proactive problem-solver and decision-maker.
• Must thoroughly understand the importance of good hygiene and food handling
practices.
• Flexible schedule required, including weekends and nights.
• Strong work ethic.
• Minimum of 2 years of previous food service, retail or restaurant supervisory
experience
Additional Information:
Additional Information:
• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Free Meals
• Excellent Opportunities for Advancement
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$35k-43k yearly est. 60d+ ago
Cook
Wingstop 4.0
Jacksonville, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.
Essential Duties & Responsibilities:
• Ensure that each guest has a positive, long lasting impression of the Wingstop
experience
• Ability to practice safe cooking procedures
• Quickly scan and comprehend the order tickets
• Accurately count the number of Bone-In Wings, Boneless Wings and Boneless
Strips needed for each order
• Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless
Strips and fries with the corresponding timer
• According to Wingstop standards; Sauce, Season and package all orders
• Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless
Strips into the proper sauce bowls
• Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and
Fries in the proper fryers and baskets
• Filter and freshen the fryer shortening daily, following all safety procedures and
with proper safety equipment
• Assist in keeping the kitchen clean throughout the shift maintaining clean as you
go and at closing time
• Immediately notify Manager on Duty of all safety, sanitation, or employee issues
• Assist other employees as needed
• Follow directions given by Manager or Supervisor
• Know and thoroughly understand the importance of good hygiene and food
handling practices
• Ability to thoroughly understand and follow instructions in how to properly and
safely use chemical cleaning products
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the customer
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow
through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic
Additional Information:
• Cook and restaurant experience is a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Experience:
• Professional cooking: 1 year (Preferred)
• Cooking: 1 year (Preferred)
• Line cook: 1 year (Preferred)
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$24k-31k yearly est. 60d+ ago
District Manager
Wingstop 4.0
Kingsland, GA job
Wingstop - District Manager
Are you passionate about delivering flavor experiences and leading a team to success?
Join Wingstop, a brand that has been serving the world flavor since '94. We're looking for a highly skilled District Manager to oversee our locations and ensure exceptional customer experiences.
Responsibilities:
Lead and manage multiple Wingstop locations within the district
Ensure operational excellence and uphold brand standards
Recruit, train, and develop a talented team
Drive sales and profitability through strategic planning
Qualifications:
Proven experience in multi-unit management in the food & beverage industry
Strong leadership and communication skills
Ability to thrive in a fast-paced, dynamic environment
Benefits:
Delicious meal discounts
Opportunity for growth and advancement
Learn valuable skills in team leadership and business management
$49k-80k yearly est. 60d+ ago
Cashier
Wingstop 4.0
Fruit Cove, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties & Responsibilities:
• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Key Skills/Abilities:
• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.
Additional Information:
• Cashier and restaurant experience a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$21k-26k yearly est. 60d+ ago
Assistant Manager
Wingstop 4.0
Jacksonville, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
Essential Duties & Responsibilities:
Understand completely all policies, procedures, standards, specifications, guidelines & training
programs
Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment
Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows
Ensure weekly truck delivery are done by the scheduled times, ensuring we are controlling cost by ordering what we need
Inspect equipment on a daily as well as keeping up with the temp log
Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
Be always prepared for our QSC ensuring cleanliness, procedure's and equipment are maintained and are up to standard
Key Skills/Abilities:
Assist the crew with all guest to make sure they feel welcome and are always given responsive, friendly and courteous service
Assist the crew with preparing and packaging all orders according to wing stop standards ensuring accuracy and presentation.
Checking cashiers are consistently using the correct corporate guidelines, i.e. using the name, pushing the surveys etc.
Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced
Make employee assessments by assigning one on one counseling reports with the store manager for review
Holding crew accountable for cleaning, any damages done to company property and work output
Be knowledgeable about personal and administrative policies. Be fair and consistent with any corrective actions for any violations of company, rules, and procedures
Working and building your shift leaders::
Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader
Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service
Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste
Ensure the shift lead is controlling their staff to ensure a professional, safe and orderly work environment
Making sure the shift lead deals with any customer complaint in the correct fashion and takes over if the shift lead is unable to come to a resolution.
Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$23k-29k yearly est. 60d+ ago
Shift Leader
Wingstop 4.0
Jacksonville, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a major.
Essential Duties & Responsibilities:
• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Store policies are being followed by all staff members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Ensure breaks are coordinated effectively and quickly.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Ensure that all crew members are always health safety conscious.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed.
• Promote the Wingstop Brand and uphold the mandatory operating requirements including QSC requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience
• Cash is controlled and maintained, any voids or refunds are accounted for
• Daily and weekly cleaning task are being met
• Orders quote times are being met and adjusted for peak business hours
• Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager
• Kitchen is well maned and organized for each position during peak periods
• Represent the Wingstop brand
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$26k-34k yearly est. 60d+ ago
Cook
Wingstop 4.0
Fruit Cove, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.
Essential Duties & Responsibilities:
• Ensure that each guest has a positive, long lasting impression of the Wingstop
experience
• Ability to practice safe cooking procedures
• Quickly scan and comprehend the order tickets
• Accurately count the number of Bone-In Wings, Boneless Wings and Boneless
Strips needed for each order
• Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless
Strips and fries with the corresponding timer
• According to Wingstop standards; Sauce, Season and package all orders
• Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless
Strips into the proper sauce bowls
• Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and
Fries in the proper fryers and baskets
• Filter and freshen the fryer shortening daily, following all safety procedures and
with proper safety equipment
• Assist in keeping the kitchen clean throughout the shift maintaining clean as you
go and at closing time
• Immediately notify Manager on Duty of all safety, sanitation, or employee issues
• Assist other employees as needed
• Follow directions given by Manager or Supervisor
• Know and thoroughly understand the importance of good hygiene and food
handling practices
• Ability to thoroughly understand and follow instructions in how to properly and
safely use chemical cleaning products
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the customer
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow
through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic
Additional Information:
• Cook and restaurant experience is a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Experience:
• Professional cooking: 1 year (Preferred)
• Cooking: 1 year (Preferred)
• Line cook: 1 year (Preferred)
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$24k-31k yearly est. 60d+ ago
Cashier
Wingstop 4.0
Orange Park, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties & Responsibilities:
• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Key Skills/Abilities:
• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.
Additional Information:
• Cashier and restaurant experience a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$21k-26k yearly est. 60d+ ago
Assistant Manager
Wingstop 4.0
Orange Park, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
Essential Duties & Responsibilities:
Understand completely all policies, procedures, standards, specifications, guidelines & training
programs
Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment
Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows
Ensure weekly truck delivery are done by the scheduled times, ensuring we are controlling cost by ordering what we need
Inspect equipment on a daily as well as keeping up with the temp log
Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
Be always prepared for our QSC ensuring cleanliness, procedure's and equipment are maintained and are up to standard
Key Skills/Abilities:
Assist the crew with all guest to make sure they feel welcome and are always given responsive, friendly and courteous service
Assist the crew with preparing and packaging all orders according to wing stop standards ensuring accuracy and presentation.
Checking cashiers are consistently using the correct corporate guidelines, i.e. using the name, pushing the surveys etc.
Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced
Make employee assessments by assigning one on one counseling reports with the store manager for review
Holding crew accountable for cleaning, any damages done to company property and work output
Be knowledgeable about personal and administrative policies. Be fair and consistent with any corrective actions for any violations of company, rules, and procedures
Working and building your shift leaders::
Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader
Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service
Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste
Ensure the shift lead is controlling their staff to ensure a professional, safe and orderly work environment
Making sure the shift lead deals with any customer complaint in the correct fashion and takes over if the shift lead is unable to come to a resolution.
Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$23k-29k yearly est. 60d+ ago
Shift Leader
Wingstop 4.0
Orange Park, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a major.
Essential Duties & Responsibilities:
• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Store policies are being followed by all staff members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Ensure breaks are coordinated effectively and quickly.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Ensure that all crew members are always health safety conscious.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed.
• Promote the Wingstop Brand and uphold the mandatory operating requirements including QSC requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience
• Cash is controlled and maintained, any voids or refunds are accounted for
• Daily and weekly cleaning task are being met
• Orders quote times are being met and adjusted for peak business hours
• Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager
• Kitchen is well maned and organized for each position during peak periods
• Represent the Wingstop brand
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$26k-34k yearly est. 60d+ ago
General Manager
Wingstop 4.0
Orange Park, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
Essential Duties & Responsibilities:
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling
team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage
performance, including coaching, counseling, and disciplining team members.
Communicates job expectations to the staff; plans, monitors, and reviews
performance of employees; plans and reviews compensation actions; enforces
policies and procedures.
• Communicates in a timely and effective manner with District Manager about
operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is
meeting standards.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolve issues with food preparation. Helps team handle customer
service issues with grace, courtesy and with the goal of cultivating happy,
returning customers.
• Maintains safe, secure, and healthy facility environment by establishing,
following, and enforcing sanitation standards and procedures; proper safety
procedures, to include, but not limited to injury reporting, conducting meetings,
equipment maintenance, etc., complying with health and legal regulations;
maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new
and different job responsibilities; explores opportunities to add value to job
accomplishments.
Key Skills/Abilities:
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant.
• Competent in the key areas of responsibility which includes labor management,
store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor. Inspires trust, models best
practices and cultivates morale and teamwork among team members.
• Proactive problem-solver and decision-maker.
• Must thoroughly understand the importance of good hygiene and food handling
practices.
• Flexible schedule required, including weekends and nights.
• Strong work ethic.
• Minimum of 2 years of previous food service, retail or restaurant supervisory
experience
Additional Information:
Additional Information:
• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Free Meals
• Excellent Opportunities for Advancement
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$35k-43k yearly est. 60d+ ago
Cook
Wingstop 4.0
Orange Park, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.
Essential Duties & Responsibilities:
• Ensure that each guest has a positive, long lasting impression of the Wingstop
experience
• Ability to practice safe cooking procedures
• Quickly scan and comprehend the order tickets
• Accurately count the number of Bone-In Wings, Boneless Wings and Boneless
Strips needed for each order
• Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless
Strips and fries with the corresponding timer
• According to Wingstop standards; Sauce, Season and package all orders
• Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless
Strips into the proper sauce bowls
• Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and
Fries in the proper fryers and baskets
• Filter and freshen the fryer shortening daily, following all safety procedures and
with proper safety equipment
• Assist in keeping the kitchen clean throughout the shift maintaining clean as you
go and at closing time
• Immediately notify Manager on Duty of all safety, sanitation, or employee issues
• Assist other employees as needed
• Follow directions given by Manager or Supervisor
• Know and thoroughly understand the importance of good hygiene and food
handling practices
• Ability to thoroughly understand and follow instructions in how to properly and
safely use chemical cleaning products
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the customer
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow
through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic
Additional Information:
• Cook and restaurant experience is a plus!
• Food Handler Certification required
Benefits:
Employee discount
Free meals
Flexible schedule
Experience:
• Professional cooking: 1 year (Preferred)
• Cooking: 1 year (Preferred)
• Line cook: 1 year (Preferred)
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$24k-31k yearly est. 60d+ ago
Cashier
Wingstop 4.0
Kingsland, GA job
As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties and Responsibilities::
• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Key Skills/Abilities::
• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.
Additional Information::
• Cashier and restaurant experience a plus!
• Food Handler Certification required
$19k-24k yearly est. 60d+ ago
Assistant Manager
Wingstop 4.0
Fruit Cove, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
Essential Duties & Responsibilities:
Understand completely all policies, procedures, standards, specifications, guidelines & training
programs
Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment
Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows
Ensure weekly truck delivery are done by the scheduled times, ensuring we are controlling cost by ordering what we need
Inspect equipment on a daily as well as keeping up with the temp log
Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
Be always prepared for our QSC ensuring cleanliness, procedure's and equipment are maintained and are up to standard
Key Skills/Abilities:
Assist the crew with all guest to make sure they feel welcome and are always given responsive, friendly and courteous service
Assist the crew with preparing and packaging all orders according to wing stop standards ensuring accuracy and presentation.
Checking cashiers are consistently using the correct corporate guidelines, i.e. using the name, pushing the surveys etc.
Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced
Make employee assessments by assigning one on one counseling reports with the store manager for review
Holding crew accountable for cleaning, any damages done to company property and work output
Be knowledgeable about personal and administrative policies. Be fair and consistent with any corrective actions for any violations of company, rules, and procedures
Working and building your shift leaders::
Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader
Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service
Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste
Ensure the shift lead is controlling their staff to ensure a professional, safe and orderly work environment
Making sure the shift lead deals with any customer complaint in the correct fashion and takes over if the shift lead is unable to come to a resolution.
Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$23k-29k yearly est. 60d+ ago
Shift Leader
Wingstop 4.0
Fruit Cove, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a major.
Essential Duties & Responsibilities:
• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Store policies are being followed by all staff members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Ensure breaks are coordinated effectively and quickly.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Ensure that all crew members are always health safety conscious.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed.
• Promote the Wingstop Brand and uphold the mandatory operating requirements including QSC requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience
• Cash is controlled and maintained, any voids or refunds are accounted for
• Daily and weekly cleaning task are being met
• Orders quote times are being met and adjusted for peak business hours
• Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager
• Kitchen is well maned and organized for each position during peak periods
• Represent the Wingstop brand
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$26k-34k yearly est. 60d+ ago
General Manager
Wingstop 4.0
Fruit Cove, FL job
Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
Essential Duties & Responsibilities:
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling
team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage
performance, including coaching, counseling, and disciplining team members.
Communicates job expectations to the staff; plans, monitors, and reviews
performance of employees; plans and reviews compensation actions; enforces
policies and procedures.
• Communicates in a timely and effective manner with District Manager about
operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is
meeting standards.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolve issues with food preparation. Helps team handle customer
service issues with grace, courtesy and with the goal of cultivating happy,
returning customers.
• Maintains safe, secure, and healthy facility environment by establishing,
following, and enforcing sanitation standards and procedures; proper safety
procedures, to include, but not limited to injury reporting, conducting meetings,
equipment maintenance, etc., complying with health and legal regulations;
maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new
and different job responsibilities; explores opportunities to add value to job
accomplishments.
Key Skills/Abilities:
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant.
• Competent in the key areas of responsibility which includes labor management,
store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor. Inspires trust, models best
practices and cultivates morale and teamwork among team members.
• Proactive problem-solver and decision-maker.
• Must thoroughly understand the importance of good hygiene and food handling
practices.
• Flexible schedule required, including weekends and nights.
• Strong work ethic.
• Minimum of 2 years of previous food service, retail or restaurant supervisory
experience
Additional Information:
Additional Information:
• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Free Meals
• Excellent Opportunities for Advancement
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
$35k-43k yearly est. 60d+ ago
Shift Leader
Wingstop 4.0
Kingsland, GA job
Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
Requirements:
Guest service mentality; has a genuine desire to serve the customer.
Strong verbal communication and listening skills.
Maintains a calm, tactful demeanor when dealing with difficult situations.
Manages multiple projects and timelines with a sense of urgency and follow through.
Well organized and detail oriented.
Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability.
Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals.
Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results.
Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management.
Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures.
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
Regular and predictable attendance
Must be 18 years or older