Baskin-Robbins jobs in Madison, WI - 25 jobs

Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You Bring to the Table: * Previous experience in food service or retail (leadership experience is a plus!) * A positive attitude and strong communication skills * Ability to multitask and stay cool under pressure * Willingness to work flexible hours, including early mornings, weekends, and holidays * A team-first mindset and a passion for great coffee and customer service * Must be at least 18 years of age * You're fluent in English and eligible to work in the U.S. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727854"},"date Posted":"2025-10-23T16:49:01.582748+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2787 Milwaukee Rd, Ste E","address Locality":"Beloit","address Region":"WI","postal Code":"53511","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties and Responsibilities:: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities:: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information:: • Cashier and restaurant experience a plus! • Food Handler Certification required

Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.

The Restaurant Operations Manager is passionate about Restaurants, Guest Experience, Team Development and provides strategic direction for the team of General Managers(GMs) and acts as the primary support for the GMs in his/her designated area. The Operations Mgr must convey the company culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication to the multiple concepts supporting. PRINCIPAL DUTIES AND RESPONSIBILITIES:: • Leadership: Mentors all positions within his/her operational area to ensure a high level of engagement and success. Maintains availability for the development of all operational personnel. • Maintain Culture: Support, reinforce, and align decisions with Wingstop's Culture. • Operational Assistance: Assists GMs to ensure restaurants are delivering the Done Right, On Time promise, and an exceptional Guest Experience. • Training and Development: Trains and develops GMs and AGMs; manages career expectations for the management team; clearly conveys standards. • Manage Strategic Initiatives: Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs. Leads his/her respective Operational Area in the execution of these programs. Directly accountable to, develops strategies & directs support of Restaurant Marketing, Area Training/Talent, and Recruiting Functions. • Leverage Support: Utilize FBO, Operations(QSC), and area support personnel to identify and mitigate any needs or gaps in current business practices. Lead support personnel in the planning, development, and implementation of operational improvement practices. • Develops and Manages Business Planning Processes: Works with the GMs and AGMs to develop, implement, and manage a business plan for Restaurants; analyzes external and internal environments to detect where improvements may be made and how those changes should be implemented. • Restaurant Marketing: Consult with field MKT support and Brand Partner to develop comprehensive sales-driving strategies, ensures effective execution of the Restaurant MKT Program and actively participates and engages with market-wide ACI activities. Drives awareness and makes recommendations [activity and spend] for improving restaurant performance to maximize sales while being smart in managing ROI of Marketing initiatives. • Brand Marketing: Effectively executes Brand MKT campaigns and strategies and provides direct influence over market-wide spend/branding opportunities by representing market expertise to maximize brand exposure opportunities and ROI for those investments. • Financial Accountability: Maintains full responsibility for financial performance directly impacting area restaurant operations. Oversees the financial performance of his/her team of MPs & GMs; performs financial analysis of individual restaurants and the district; makes recommendations for improvements. Accountable to all aspects of the restaurant EBITDAR - budget planning, management, and performance. • Financial Analysis: Analyzes business trends and financial data to assess and improve area performance, both operationally and financially. QUALIFICATIONS:: • High School Diploma or GED required; College Degree preferred • For external hire, a minimum of 18 months of multi-unit management with a proven record of success required, preferably in the fast food or casual dining industry. Employment history will be verified. • For internal promotion, minimum of 12 months (18 months preferred) as a General Manager with Wingstop's; must be in good company standing and with a proven record of increased performance in the areas of positive sales increases, cost reductions/savings (inventory and labor), employee retention/training, along with meeting or exceeding other established/defined company metrics and multiple location experience • Experience in an organization where he/she had specific career progression • Knowledge of the QSR/Fast Casual industry as well as the necessary business acumen of running a complete business unit [Risk, Talent, Facilities, etc] • Knowledge and skills in analyzing profit and loss statements and overall financial performance of store • Knowledge and skills in staffing with a proven record of results • Knowledge of Labor Laws • Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits • Local store marketing experience preferred • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook, Power Point), various “Apps”, and able to adapt to new systems easily

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: * Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. * Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. * Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. * Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. * Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. * Replenishes retail merchandise and cake display case to ensure a strong visual presentation. * Assists the Crafter in preparing cake decorations and packaging supplies as needed. * Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. * Maintains a consistent work attendance and punctuality record. Core Values and Competencies: * Servant's Heart * Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. * Keeps the good of the team or guest ahead of personal interests or gain. * Displays humility and empathy in interactions with others. * Spirit of a Champion * Demonstrates pride in responsibilities, an intense drive and a passion to succeed. * Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. * Operates with a strong sense of urgency and adheres to NbC brand standards. * Genuine Connections * Projects warmth, enthusiasm, and optimism that attracts others. * Builds positive, productive relationships with all team members. * Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: * Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. * Enjoys interacting with diverse people and excels at providing a superior guest experience. * Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. * Is diligent, organized and self-motivated. * Has the ability to understand and carry out oral and written instructions and request clarification when needed. * Is comfortable with new technology and has the ability to operate a point-of-sale system. * Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. * Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: * Applicants must be 16 years of age or older. * While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

The Assistant General Manager is a Manager who has the drive and passion it takes to be a General Manager. AGMs are our GMs of the future. AGMs are essential in helping the General Manager successfully drive results in his/her restaurant, through people development, sales, and profit growth. The General Manager works closely with this job role in developing them to be successful General Managers.

As a part of the Crew, Line Cooks are responsible for creating exceptional guest experiences by delivering a quality product that is presented in a fresh, hot and mouthwatering display. Responsibilities Include: • Prepare and cook to order a variety of foods that require only a short preparation time. May occasionally take orders from guests/customers and serve patrons at counters or tables. • Maintain sanitation, health, and safety standards in work areas. • Clean food preparation areas, cooking surfaces, and utensils. • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. • Cook the exact number of items ordered by each guest/customer, working on several different orders simultaneously. • Serve orders to customers at windows, counters, or tables. • Clean, stock, and restock workstations and display cases. • Order and take delivery of groceries and supplies. • Required to take Food Handlers Course or Serve Safe Certification/Food Managers Certification Skills: • Must be able to fluently speak/read English. • Capable of counting money and making change. • Able to operate restaurant equipment (minimum age requirements may apply). Required Competencies: • Guest Focus anticipate and understand guests needs and exceed their expectations. • Passion for Results set compelling targets and deliver on commitments. • Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! Requirements: Guest service mentality; has a genuine desire to serve the customer. Strong verbal communication and listening skills. Maintains a calm, tactful demeanor when dealing with difficult situations. Manages multiple projects and timelines with a sense of urgency and follow through. Well organized and detail oriented. Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability. Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals. Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results. Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management. Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Regular and predictable attendance Must be 18 years or older

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Essential Duties & Responsibilities: • Ensure that each guest has a positive, long lasting impression of the Wingstop experience • Ability to practice safe cooking procedures • Quickly scan and comprehend the order tickets • Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order • Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer • According to Wingstop standards; Sauce, Season and package all orders • Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls • Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and Fries in the proper fryers and baskets • Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment • Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time • Immediately notify Manager on Duty of all safety, sanitation, or employee issues • Assist other employees as needed • Follow directions given by Manager or Supervisor • Know and thoroughly understand the importance of good hygiene and food handling practices • Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products Key Skills/Abilities: • Guest service mentality; has a genuine desire to serve the customer • Maintains a calm, tactful demeanor when dealing with difficult situations • Manages multiple projects and timelines with a sense of urgency and follow through • Well organized and detail oriented • Ongoing learner; exhibits insatiable curiosity and an interest in self improvement • Has an outgoing personality • Strong work ethic Additional Information: • Cook and restaurant experience is a plus! • Food Handler Certification required Benefits: Employee discount Free meals Flexible schedule Experience: • Professional cooking: 1 year (Preferred) • Cooking: 1 year (Preferred) • Line cook: 1 year (Preferred) Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties & Responsibilities: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information: • Cashier and restaurant experience a plus! • Food Handler Certification required Benefits: Employee discount Flexible schedule Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Job Description The Restaurant Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting and learning management responsibilities from the Assistant General Manager and General Manager. Shift Manager Qualifications: Must be 18 years of age or older. 1+ years previous experience as a foodservice or retail supervisor/manager Must successfully pass a background check. Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position. Our Benefits: We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The assistant manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Benefits: Trainings Flexible Schedule Requirements: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others. Work schedule Other Benefits Flexible schedule Referral program Employee discount Other

We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Function: Report to: Management Staff and Shift Leaders Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of chill area. Controls food production process. Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders. Requirements: Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Work schedule Other Benefits Employee discount Other

The Restaurant Operations Manager is passionate about Restaurants, Guest Experience, Team Development and provides strategic direction for the team of General Managers(GMs) and acts as the primary support for the GMs in his/her designated area. The Operations Mgr must convey the company culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication to the multiple concepts supporting. PRINCIPAL DUTIES AND RESPONSIBILITIES:: • Leadership: Mentors all positions within his/her operational area to ensure a high level of engagement and success. Maintains availability for the development of all operational personnel. • Maintain Culture: Support, reinforce, and align decisions with Wingstop's Culture. • Operational Assistance: Assists GMs to ensure restaurants are delivering the Done Right, On Time promise, and an exceptional Guest Experience. • Training and Development: Trains and develops GMs and AGMs; manages career expectations for the management team; clearly conveys standards. • Manage Strategic Initiatives: Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs. Leads his/her respective Operational Area in the execution of these programs. Directly accountable to, develops strategies & directs support of Restaurant Marketing, Area Training/Talent, and Recruiting Functions. • Leverage Support: Utilize FBO, Operations(QSC), and area support personnel to identify and mitigate any needs or gaps in current business practices. Lead support personnel in the planning, development, and implementation of operational improvement practices. • Develops and Manages Business Planning Processes: Works with the GMs and AGMs to develop, implement, and manage a business plan for Restaurants; analyzes external and internal environments to detect where improvements may be made and how those changes should be implemented. • Restaurant Marketing: Consult with field MKT support and Brand Partner to develop comprehensive sales-driving strategies, ensures effective execution of the Restaurant MKT Program and actively participates and engages with market-wide ACI activities. Drives awareness and makes recommendations [activity and spend] for improving restaurant performance to maximize sales while being smart in managing ROI of Marketing initiatives. • Brand Marketing: Effectively executes Brand MKT campaigns and strategies and provides direct influence over market-wide spend/branding opportunities by representing market expertise to maximize brand exposure opportunities and ROI for those investments. • Financial Accountability: Maintains full responsibility for financial performance directly impacting area restaurant operations. Oversees the financial performance of his/her team of MPs & GMs; performs financial analysis of individual restaurants and the district; makes recommendations for improvements. Accountable to all aspects of the restaurant EBITDAR - budget planning, management, and performance. • Financial Analysis: Analyzes business trends and financial data to assess and improve area performance, both operationally and financially. QUALIFICATIONS:: • High School Diploma or GED required; College Degree preferred • For external hire, a minimum of 18 months of multi-unit management with a proven record of success required, preferably in the fast food or casual dining industry. Employment history will be verified. • For internal promotion, minimum of 12 months (18 months preferred) as a General Manager with Wingstop's; must be in good company standing and with a proven record of increased performance in the areas of positive sales increases, cost reductions/savings (inventory and labor), employee retention/training, along with meeting or exceeding other established/defined company metrics and multiple location experience • Experience in an organization where he/she had specific career progression • Knowledge of the QSR/Fast Casual industry as well as the necessary business acumen of running a complete business unit [Risk, Talent, Facilities, etc] • Knowledge and skills in analyzing profit and loss statements and overall financial performance of store • Knowledge and skills in staffing with a proven record of results • Knowledge of Labor Laws • Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits • Local store marketing experience preferred • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook, Power Point), various “Apps”, and able to adapt to new systems easily

Main Responsibilities of a Cook: Preparing workstations, cooking ingredients, and kitchen equipment for cooking. Cooking and arranging food. Cook Job Description: We are looking for an experienced cook to fill a vacant spot in our kitchen staff and contribute to the overall excellence of our restaurant. The person we are hoping to employ is first and foremost a skilled, organized, and creative cook. We are looking for someone to work as a team player, follow instructions, and help us delight our customers with delicious food from our menu. In addition to cooking prowess, great communication and organizational skills are paramount. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. We pride ourselves in our exceptional service, and we expect nothing less from our cooks. The advantage goes to candidates with a diploma from a culinary school. Responsibilities of a Cook: Maintaining a sanitized and well-organized kitchen. Preparing workstations for cooking. Preparing and maintaining kitchen equipment. Checking the quality of the ingredients. Preparing cooking ingredients using various techniques. Cooking food using various culinary techniques. Arranging food and ensuring appealing presentation. Manage food storage, stock, and ingredient orders. Cook Job Requirements: Must have prior experience as a cook. Must be skilled in operating kitchen equipment. Must be skilled in various cooking techniques. Must know and follow sanitation procedures. Must showcase teamwork and communication skills. Must showcase great organizational skills. Must be able to multitask and act quickly. Must carry at least a high school diploma.

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests. Essential Duties and Responsibilities:: • Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/Abilities:: • Computer literate and comfortable using computerized register (POS) systems. • Possess great cash handling skills. • Professional, polite, and reliable even when under stress. • Must have excellent interpersonal and people skills. • Must have integrity, honesty and accountability. Additional Information:: • Cashier and restaurant experience a plus! • Food Handler Certification required

Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! Requirements: Guest service mentality; has a genuine desire to serve the customer. Strong verbal communication and listening skills. Maintains a calm, tactful demeanor when dealing with difficult situations. Manages multiple projects and timelines with a sense of urgency and follow through. Well organized and detail oriented. Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability. Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals. Consultative and coaching approach; tolerant of others' viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results. Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management. Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Regular and predictable attendance Must be 18 years or older

Job Description A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Foods and International Dairy Queen. Your goal is to meet or exceed each Guest's expectations on every visit in the areas of quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care and concern towards guests and co-workers alike throughout the course of completing all assigned tasks. Team Member Experience & Qualifications: Must be 16 years of age or older. No previous work experience required. Math skills needed to operate cash register, count and return change, and balance cash drawer. Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position. Our Benefits: We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

The Assistant General Manager is a Manager who has the drive and passion it takes to be a General Manager. AGMs are our GMs of the future. AGMs are essential in helping the General Manager successfully drive results in his/her restaurant, through people development, sales, and profit growth. The General Manager works closely with this job role in developing them to be successful General Managers.