Crew Member
Baskin-Robbins job in Glendale, AZ
QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals who want to be part of a successful, energized team. The Crew position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work.
CREW MEMBER JOB PROFILE:
Summary
Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Promoting A Positive Team Environment
* Arrive in a timely manner and ready in position at the start of your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must have basic computer skills; some of the training is conducted online.
* Have basic math skills to be capable of counting money and making change
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10705474"},"date Posted":"2025-09-18T10:58:03.766874+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"7507 W Rose Garden Ln, Ste 101","address Locality":"Glendale","address Region":"AZ","postal Code":"85308","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Crew Member
Crew Member
Baskin-Robbins job in Gilbert, AZ
Hey there, We are looking for an outgoing individual with open availabilty. You should have some food or barista experience but it is not required. We would love to hire someone who is eager to learn and has the desire to move up into a possible shift leader position.
The ideal candidate would not be afraid of early mornings. sometimes we start our day as early as 2 am, but the latest anyone is usually here is 7:30pm.
Looking forward to meeting you and can't wait to get you started!!!!
Crew Member:
QUALITY BRAND GROUP LLC:
If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals who want to be part of a successful, energized team. The Crew position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work.
CREW MEMBER JOB PROFILE:
Summary
Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Promoting A Positive Team Environment
* Arrive in a timely manner and ready in position at the start of your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must have basic computer skills; some of the training is conducted online.
* Have basic math skills to be capable of counting money and making change
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10789670"},"date Posted":"2025-10-19T22:48:01.320207+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"857 E Warner Rd Suite 105","address Locality":"Gilbert","address Region":"AZ","postal Code":"85296","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Crew Member
Job Description
Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team. Our Cashiers work as part of a team that provides excellent service and high-quality food in a clean, friendly and fun atmosphere.
As a Cashier, you'll provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction, follow procedures to prepare food products for customers, and maintain the highest level of product quality and cleanliness.
Cashiers are also responsible for the cleaning and sanitizing food preparation and storage areas, including interior and exterior of restaurant, equipment, and utensils.
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General Manager - Phoenix Metro (Future Opportunities)
Phoenix, AZ job
Job Details Phoenix Market - Phoenix, AZ Agritopia - Gilbert, AZ; Novus - Tempe, AZ; Uptown Plaza - Phoenix , AZ None $27.36 - $33.43 Hourly None Any RetailDescription
Future General Manager Opportunities | Phoenix Metro
Evergreen Posting | Full-Time | $27.36-$33.43 per hour + Quarterly Bonus Potential
At Salt & Straw, we don't just serve ice cream - we create unforgettable experiences rooted in creativity, care, and genuine hospitality. Our shops are powered by incredible people, and we're always on the lookout for great leaders who are excited to grow with us and help shape the experience in our shops, today and into the future.
This posting lets you raise your hand for future General Manager roles in the Phoenix Metro area. When a shop opportunity opens up, we'll reach out directly with more information so you can take the next step and formally apply.
What Our GMs Do
General Managers at Salt & Straw are hands-on operators and team builders who live our values in action. You'll:
Oversee daily operations, including scheduling, payroll, inventory, and facilities, making every detail count
Hire, train, and develop a high-performing team of Shift Coordinators and Scoopers, sharing human kindness and building strong foundations
Set clear expectations and coach your team with generosity and consistency, creating a culture where people show up fully and support one another
Deliver hospitality rooted in curiosity and care, transforming everyday moments into moments of wonder for guests and teammates
Use data and insights to drive results in sales, labor, and guest experience, asking good questions and acting with thoughtful curiosity
Navigate challenges, celebrate wins, and help your team grow with clarity and compassion
Strengthen community relationships and represent Salt & Straw as a thoughtful, generous presence in your neighborhood
Collaborate with cross-functional teams to support the success and sustainability of your shop
What You'll Get
We offer competitive pay, thoughtful benefits, and a people-first culture that values who you are and how you show up.
💰 Competitive hourly rate + up to 20% quarterly bonus potential
💵 Everyday Pay: Access earnings before payday
🧠 Free 24/7 mental health support (for you & your family)
🏥 Medical, dental & vision insurance starting your first month
🛌 Paid time off (2+ weeks to start) + 12 paid holidays
🌱 Educational assistance: Up to $1,800/year
🐾 Pet insurance
🧁 30% team discount + early access to new flavors
📚 401(k) + company match
🍼 Paid parental leave
🧘 ♀️ Additional coverage options: Life, disability, FSA
Qualifications
This Role Might Be Right If You:
Have 3+ years of food service, hospitality, or retail experience
Have managed teams of 10+ in a fast-paced environment
Know how to train, develop, and support people with care and clarity
Love building team culture and delivering excellent guest experiences
Are ready to own both the people and operational sides of a shop
Are 18+ and available to work evenings, weekends, and holidays
Wage Transparency
We are actively embracing pay transparency. The hourly rate range listed for General Manager roles in this area is $27.36-$33.43 per hour, which reflects the full earning potential across all shops within this district. When we invite you to apply for a specific General Manager opening, the hiring wage for that shop will be clearly presented based on its approved compensation range.
Important Notes
Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.
Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.
E-Verify Participation: We participate in E-Verify to confirm work authorization.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values guide everything we do - from the way we scoop, to how we show up for our guests, teammates, and communities.
Guest Service Representative
Phoenix, AZ job
Benefits: * Dental insurance * Free food & snacks * Health insurance * Opportunity for advancement * Paid time off * Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
* We close early so you can enjoy your evenings.
* We offer flexible work schedules.
* We're keeping it casual. T-shirts and sneakers are where it's at!
* Cake discounts. Yummm!
* You don't have to be 18 to work here, so students can join us.
* This job is fun. It's literally a piece of cake!
* This is a great place to make new friends!
* You'll get trained. Not only on crafting cake, but on growing your career.
* We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Benefits: * Company parties * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Free food & snacks The Nothing Bundt Cakes (NbC) Assistant Baker partners with the Baker to ensure that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following strict proprietary recipes, NbC production methods, and food safety standards, the Assistant Baker helps the Baker perform the repeated baking process for our delicious cakes offered in a variety of flavors and sizes. The Assistant Baker embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace.
Bakery Hours M-S 9-6pm
Sunday 10am-4pm
HIRING FOR FULL TIME, MORNING SHIFT 5AM-1PM
Accountabilities/Duties:
* Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals.
* Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes.
* Assists baker with accurately preparing raw ingredients and equipment for baking places cake pans into a hot oven and monitors the baking process.
* Assists baker with daily baking and production flow and processes
* Adheres to the proper packaging, labeling and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs.
* Cleans, sanitizes, and restocks workstation and assists baker to ensure all baking supplies are sufficiently prepared for the next shift.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.
* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.
* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly, and respectfully.
Knowledge, Skills, and Abilities:
* Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
* o Please note that NbC recipes are available in English and Spanish.
* Understands basic units of measurement used in the U.S.
* Has the ability to perform repetitious, physical tasks that require the strength to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time.
* Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source.
* Is meticulous about using exact measurements, paying strict attention to timing, and working on a tight, fast-paced production schedule.
* Can evaluate products, processes, information, and surroundings to determine compliance with standards.
* Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
* Is diligent, organized, and self-motivated, with the ability to operate independently with minimal supervision.
Team Member
Phoenix, AZ job
To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely and orderly manner.
Qualifications/Functional Skills:
Knowledge of all restaurant policies, practices and operational and human resources procedures
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Must be able to succeed in a fast-paced work environment.
Must be able to receive money and accurately count back change.
Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
Basic computer skills.
Report to work timely for each scheduled shift.
Key Duties/Responsibilities:
Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
Takes and fills the customer's order within company mandated service time.
Suggestive up sell of products as directed by management.
Collects money and delivers order to customer.
Immediately attends to any customer service problem or complaint. Notifies manager as needed.
Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
Ensures that all product holding times are strictly observed.
Ensures products on the counter or in the display case are properly rotated and attractively displayed.
Keeps display case interior and exterior clean at all times.
Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
Performs all other duties as assigned.
Benefits
Flexible schedule
Other
TEAM LEADER
Scottsdale, AZ job
Job Description
The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.
Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
Ensures that employees are clean and neat in appearance.
Personally demonstrates that customer needs are the highest priority.
Ensures food safety, quality and accuracy of orders.
Resolves customer complaints quickly while maintaining positive customer relations.
Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team.
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to submit your application online!
Restaurant Manager
Baskin-Robbins job in Mesa, AZ
QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Restaurant Manager position is described below.
RESTAURANT MANAGER Job Profile:
The Restaurant Manager is responsible to administer, direct and oversee the effective recruitment and development of team members for the store. The Restaurant Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. The Restaurant Manager will operate his/her restaurant in a cost effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager will be privy to and accountable for the full P&L statement for his or her store as if he or she owned the location.
The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations.
While assigned to specific shift, the Restaurant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience.
Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and/or an Assistant Manager, or directly. Restaurant Managers will be responsibility for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store.
Responsibilities include but are not limited to:
* Leading operational Excellence
* Keen focus on 100% Guest Satisfaction
* Understanding the importance of training and development of team members
* Achieving financial goals such as sales projections and controlling expenses
* Utilizing effective communication and coaching skills
* Managing purchasing, scheduling, sales, training and physical facilities maintenance.
* Highly motivated, enthusiastic, with demonstrated ability to think and work independently.
* Experience in the food service industry is required. Food Safety, Serve Safe Certification.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience required
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
BENEFITS INCLUDE:
* Competitive Salary
* Monthly Bonus Program
* Employee Meal Discounts
* Medical, Dental, Vision, Rx Insurance with Company contribution
* Paid Vacation
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806999"},"date Posted":"2025-11-04T16:49:02.297131+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2105 S Alma School Rd","address Locality":"Mesa","address Region":"AZ","postal Code":"85210","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Restaurant Manager
To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely, clean and orderly manner.
Physical Demands:
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
Must be 18 years of age or older.
Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc. Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
Frequently stoop or squat to reach items on low shelves or on the floor.
Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units, racks, drink dispensers, fryers, batter table and ovens.
Continuously handle a variety of shapes and sizes and textures of items which include, but are not limited to: Dairy products, produce, condiments, meat/poultry, bulk stock items, and paper work.
Continuously use fingers to bilaterally prepare food, unload boxes, etc.
Continuously communicate with and listen to customers, management and other team members to ensure optimal performance.
Continuously see to be aware of surroundings and locations of items needed, as well as to perform job duties.
Essential Job Functions:
Primary Functions:
Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
Ensures that call sheets are complete, posted and used.
Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
Pans sufficient chicken for operational needs.
Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.
Secondary Functions:
Maintains a clean work area by practicing “clean-as-you-go” practices while following all of the guidelines/procedures of sanitation and safety.
Verifies all necessary product and supplies are stocked and available at the batter area.
Maintains organization and cleanliness of the cooler.
Perform all other tasks as assigned by Manager in Charge of Shift.
Benefits
Flexible schedule
Other
Shift Leader
Baskin-Robbins job in Tempe, AZ
QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team.
SHIFT LEADER Job Profile:
Summary
Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
* Arrive in a timely manner to prepare for your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by General Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806991"},"date Posted":"2025-11-04T16:49:02.010559+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1335 W University Dr Suite 11","address Locality":"Tempe","address Region":"AZ","postal Code":"85281","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Shift Leader
Assistant Manager
Baskin-Robbins job in Glendale, AZ
QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member.
ASSISTANT MANAGER Job Profile:
Summary
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
* Arrive in a timely manner to prepare for your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by the store's Restaurant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10728271"},"date Posted":"2025-09-18T10:58:06.084336+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"8346 W Camelback Rd","address Locality":"Glendale","address Region":"AZ","postal Code":"85305","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Assistant Manager
Guest Service Representative
Phoenix, AZ job
Benefits: * Bonus based on performance * Dental insurance * Free food & snacks * Health insurance * Opportunity for advancement * Paid time off * Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
* We close early so you can enjoy your evenings.
* We offer flexible work schedules.
* We're keeping it casual. T-shirts and sneakers are where it's at!
* Cake discounts. Yummm!
* You don't have to be 18 to work here, so students can join us.
* This job is fun. It's literally a piece of cake!
* This is a great place to make new friends!
* You'll get trained. Not only on crafting cake, but on growing your career.
* We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Benefits: * Company parties * Dental insurance * Employee discounts * Free food & snacks * Health insurance * Opportunity for advancement * Paid time off * Training & development The Nothing Bundt Cakes (NbC) Assistant Baker partners with the Baker to ensure that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following strict proprietary recipes, NbC production methods, and food safety standards, the Assistant Baker helps the Baker perform the repeated baking process for our delicious cakes offered in a variety of flavors and sizes. The Assistant Baker embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace.
Bakery Hours M-S 9-7pm
Sunday 10am-6pm
HIRING FOR FULL TIME, MORNING SHIFT 5AM-1PM
Accountabilities/Duties:
* Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals.
* Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes.
* Assists baker with accurately preparing raw ingredients and equipment for baking places cake pans into a hot oven and monitors the baking process.
* Assists baker with daily baking and production flow and processes
* Adheres to the proper packaging, labeling and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs.
* Cleans, sanitizes, and restocks workstation and assists baker to ensure all baking supplies are sufficiently prepared for the next shift.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.
* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.
* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly, and respectfully.
Knowledge, Skills, and Abilities:
* Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
* o Please note that NbC recipes are available in English and Spanish.
* Understands basic units of measurement used in the U.S.
* Has the ability to perform repetitious, physical tasks that require the strength to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time.
* Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source.
* Is meticulous about using exact measurements, paying strict attention to timing, and working on a tight, fast-paced production schedule.
* Can evaluate products, processes, information, and surroundings to determine compliance with standards.
* Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
* Is diligent, organized, and self-motivated, with the ability to operate independently with minimal supervision.
Job Description
The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.
Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
Ensures that employees are clean and neat in appearance.
Personally demonstrates that customer needs are the highest priority.
Ensures food safety, quality and accuracy of orders.
Resolves customer complaints quickly while maintaining positive customer relations.
Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team.
Click
APPLY NOW
to submit your application online!
Restaurant Manager
Baskin-Robbins job in Tempe, AZ
QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Restaurant Manager position is described below.
RESTAURANT MANAGER Job Profile:
The Restaurant Manager is responsible to administer, direct and oversee the effective recruitment and development of team members for the store. The Restaurant Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. The Restaurant Manager will operate his/her restaurant in a cost effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager will be privy to and accountable for the full P&L statement for his or her store as if he or she owned the location.
The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations.
While assigned to specific shift, the Restaurant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience.
Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and/or an Assistant Manager, or directly. Restaurant Managers will be responsibility for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store.
Responsibilities include but are not limited to:
* Leading operational Excellence
* Keen focus on 100% Guest Satisfaction
* Understanding the importance of training and development of team members
* Achieving financial goals such as sales projections and controlling expenses
* Utilizing effective communication and coaching skills
* Managing purchasing, scheduling, sales, training and physical facilities maintenance.
* Highly motivated, enthusiastic, with demonstrated ability to think and work independently.
* Experience in the food service industry is required. Food Safety, Serve Safe Certification.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience required
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
BENEFITS INCLUDE:
* Competitive Salary
* Monthly Bonus Program
* Employee Meal Discounts
* Medical, Dental, Vision, Rx Insurance with Company contribution
* Paid Vacation
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806998"},"date Posted":"2025-11-04T16:49:02.277127+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1335 W University Dr Suite 11","address Locality":"Tempe","address Region":"AZ","postal Code":"85281","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Restaurant Manager
Shift Leader
Baskin-Robbins job in Tempe, AZ
QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team.
SHIFT LEADER Job Profile:
Summary
Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
* Arrive in a timely manner to prepare for your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by General Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806983"},"date Posted":"2025-11-04T16:49:01.714610+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1335 W University Dr Suite 11","address Locality":"Tempe","address Region":"AZ","postal Code":"85281","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
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Shift Leader
Guest Service Representative
Glendale, AZ job
Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations
and making sure their orders go off without a hitch. You'll make everyone feel
welcome, and you'll create an environment of generosity, happiness, and joy in your
community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Baker
Baskin-Robbins job in Gilbert, AZ
QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Baker/Crew Member position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work.
Baker Job Profile
Summary
Bakers/Crew Members are cross trained in basic baking skills as well as general Crew Member responsibilities for delivering exceptional guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
Responsibilities include but are not limited to:
Promoting A Positive Team Environment
* Arrive in a timely manner and ready in position at the start of your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Respond positively to coaching and feedback and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
* Receive specialized training in the baking functions of the restaurant and prepare donuts and other bakery products for the restaurant.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must have basic computer skills; some of the training is conducted online.
* Have basic math skills to be capable of counting money and making change
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10829458"},"date Posted":"2025-12-01T16:49:01.273848+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1633 S Higley Rd Suite 103","address Locality":"Gilbert","address Region":"AZ","postal Code":"85296","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Baker
Assistant Manager
Baskin-Robbins job in Gilbert, AZ
QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member.
ASSISTANT MANAGER Job Profile:
Summary
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
* Arrive in a timely manner to prepare for your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by the store's Restaurant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10834379"},"date Posted":"2025-12-04T16:49:02.546723+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3140 E Chandler Heights Rd","address Locality":"Gilbert","address Region":"AZ","postal Code":"85298","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
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Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
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Assistant Manager