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Baskin-Robbins jobs in Phoenix, AZ

- 76 jobs
  • Restaurant Manager

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Phoenix, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Restaurant Manager position is described below. RESTAURANT MANAGER Job Profile: The Restaurant Manager is responsible to administer, direct and oversee the effective recruitment and development of team members for the store. The Restaurant Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. The Restaurant Manager will operate his/her restaurant in a cost effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager will be privy to and accountable for the full P&L statement for his or her store as if he or she owned the location. The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. While assigned to specific shift, the Restaurant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience. Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and/or an Assistant Manager, or directly. Restaurant Managers will be responsibility for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store. Responsibilities include but are not limited to: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controlling expenses * Utilizing effective communication and coaching skills * Managing purchasing, scheduling, sales, training and physical facilities maintenance. * Highly motivated, enthusiastic, with demonstrated ability to think and work independently. * Experience in the food service industry is required. Food Safety, Serve Safe Certification. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience required * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. BENEFITS INCLUDE: * Competitive Salary * Monthly Bonus Program * Employee Meal Discounts * Medical, Dental, Vision, Rx Insurance with Company contribution * Paid Vacation NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10825035"},"date Posted":"2025-11-24T20:48:01.821799+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3137 E Cactus Rd","address Locality":"Phoenix","address Region":"AZ","postal Code":"85032","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager
    $48k-64k yearly est. 18d ago
  • Baker

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Phoenix, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Baker/Crew Member position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work. Baker Job Profile Summary Bakers/Crew Members are cross trained in basic baking skills as well as general Crew Member responsibilities for delivering exceptional guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. Responsibilities include but are not limited to: Promoting A Positive Team Environment * Arrive in a timely manner and ready in position at the start of your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Respond positively to coaching and feedback and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. * Receive specialized training in the baking functions of the restaurant and prepare donuts and other bakery products for the restaurant. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must have basic computer skills; some of the training is conducted online. * Have basic math skills to be capable of counting money and making change * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10818651"},"date Posted":"2025-11-17T22:49:00.917618+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3137 E Cactus Rd","address Locality":"Phoenix","address Region":"AZ","postal Code":"85032","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Baker
    $24k-31k yearly est. 24d ago
  • CASHIER

    Church's Chicken 4.2company rating

    Phoenix, AZ job

    Job Description Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team. Our Cashiers work as part of a team that provides excellent service and high-quality food in a clean, friendly and fun atmosphere. As a Cashier, you'll provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction, follow procedures to prepare food products for customers, and maintain the highest level of product quality and cleanliness. Cashiers are also responsible for the cleaning and sanitizing food preparation and storage areas, including interior and exterior of restaurant, equipment, and utensils. Click APPLY NOW to submit your application online!
    $22k-29k yearly est. 30d ago
  • Guest Service Representative

    Nothing Bundt Cakes 3.7company rating

    Phoenix, AZ job

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now using the link below. Joy is the job. ******************************************************************* Compensation: $15.00 - $17.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $15-17 hourly Auto-Apply 60d+ ago
  • Crew Member

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Glendale, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals who want to be part of a successful, energized team. The Crew position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work. CREW MEMBER JOB PROFILE: Summary Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Promoting A Positive Team Environment * Arrive in a timely manner and ready in position at the start of your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must have basic computer skills; some of the training is conducted online. * Have basic math skills to be capable of counting money and making change * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10813710"},"date Posted":"2025-11-12T18:49:02.233192+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"20229 N 67th Ave, Suite C5","address Locality":"Glendale","address Region":"AZ","postal Code":"85308","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member
    $20k-26k yearly est. 30d ago
  • General Manager - Phoenix Metro (Future Opportunities)

    Salt & Straw 3.7company rating

    Phoenix, AZ job

    Job Details Phoenix Market - Phoenix, AZ Agritopia - Gilbert, AZ; Novus - Tempe, AZ; Uptown Plaza - Phoenix , AZ None $27.36 - $33.43 Hourly None Any RetailDescription Future General Manager Opportunities | Phoenix Metro Evergreen Posting | Full-Time | $27.36-$33.43 per hour + Quarterly Bonus Potential At Salt & Straw, we don't just serve ice cream - we create unforgettable experiences rooted in creativity, care, and genuine hospitality. Our shops are powered by incredible people, and we're always on the lookout for great leaders who are excited to grow with us and help shape the experience in our shops, today and into the future. This posting lets you raise your hand for future General Manager roles in the Phoenix Metro area. When a shop opportunity opens up, we'll reach out directly with more information so you can take the next step and formally apply. What Our GMs Do General Managers at Salt & Straw are hands-on operators and team builders who live our values in action. You'll: Oversee daily operations, including scheduling, payroll, inventory, and facilities, making every detail count Hire, train, and develop a high-performing team of Shift Coordinators and Scoopers, sharing human kindness and building strong foundations Set clear expectations and coach your team with generosity and consistency, creating a culture where people show up fully and support one another Deliver hospitality rooted in curiosity and care, transforming everyday moments into moments of wonder for guests and teammates Use data and insights to drive results in sales, labor, and guest experience, asking good questions and acting with thoughtful curiosity Navigate challenges, celebrate wins, and help your team grow with clarity and compassion Strengthen community relationships and represent Salt & Straw as a thoughtful, generous presence in your neighborhood Collaborate with cross-functional teams to support the success and sustainability of your shop What You'll Get We offer competitive pay, thoughtful benefits, and a people-first culture that values who you are and how you show up. 💰 Competitive hourly rate + up to 20% quarterly bonus potential 💵 Everyday Pay: Access earnings before payday 🧠 Free 24/7 mental health support (for you & your family) 🏥 Medical, dental & vision insurance starting your first month 🛌 Paid time off (2+ weeks to start) + 12 paid holidays 🌱 Educational assistance: Up to $1,800/year 🐾 Pet insurance 🧁 30% team discount + early access to new flavors 📚 401(k) + company match 🍼 Paid parental leave 🧘 ♀️ Additional coverage options: Life, disability, FSA Qualifications This Role Might Be Right If You: Have 3+ years of food service, hospitality, or retail experience Have managed teams of 10+ in a fast-paced environment Know how to train, develop, and support people with care and clarity Love building team culture and delivering excellent guest experiences Are ready to own both the people and operational sides of a shop Are 18+ and available to work evenings, weekends, and holidays Wage Transparency We are actively embracing pay transparency. The hourly rate range listed for General Manager roles in this area is $27.36-$33.43 per hour, which reflects the full earning potential across all shops within this district. When we invite you to apply for a specific General Manager opening, the hiring wage for that shop will be clearly presented based on its approved compensation range. Important Notes Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present. Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background. E-Verify Participation: We participate in E-Verify to confirm work authorization. Our Values Create the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count These values guide everything we do - from the way we scoop, to how we show up for our guests, teammates, and communities.
    $27.4-33.4 hourly 60d+ ago
  • Seasonal Team Members

    Nothing Bundt Cakes 3.7company rating

    Tempe, AZ job

    🎄 Now Hiring Seasonal Team Members - Join Us for the Holiday Rush! 🎁 Are you ready to earn some extra cash this holiday season while working in a fast-paced, fun environment? We're looking for energetic and reliable individuals to join our team for the busiest (and most festive) time of the year! 📅 Position: Seasonal Team Member 📍 Location: Tempe Marketplace 🕒 Job Duration: Through December, with the possibility of continued employment into the new year for high-performing team members 🕐 Availability Required: Open availability , including evenings, weekends, and holidays ⭐ What You'll Do: Seasonal Team Members may be trained in: Front of House: Greet guests, take orders, and provide excellent customer service Kitchen Support: Assist with baking, frosting, and maintaining a clean, efficient kitchen environment ✅ What We're Looking For: Open and flexible availability throughout November and December Positive attitude and strong work ethic Willingness to work as part of a team in a high-energy environment Previous customer service or kitchen experience is a plus, but not required 🎁 Why Join Our Team? Fun, upbeat atmosphere Opportunity to learn new skills Employee discounts Potential for long-term employment beyond the holidays Be part of a team that spreads joy during the most wonderful time of the year! Apply Today! We're hiring now and scheduling interviews immediately - don't miss your chance to be part of the holiday magic! Apply now using the link below. Joy is the job. ******************************************************************* Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $24k-28k yearly est. Auto-Apply 53d ago
  • Crew Supervisor

    Dairy Queen 4.1company rating

    Queen Creek, AZ job

    We are looking for an experienced and skilled person with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The shift leader will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Responsibilities: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Benefits: Trainings Flexible Schedule
    $27k-34k yearly est. 60d+ ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Tempe, AZ

    QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806985"},"date Posted":"2025-11-04T16:49:01.800296+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1740 E Broadway Rd 101","address Locality":"Tempe","address Region":"AZ","postal Code":"85282","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $25k-32k yearly est. 38d ago
  • Team Member

    Church's Chicken 4.2company rating

    Phoenix, AZ job

    To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely and orderly manner. Qualifications/Functional Skills: Knowledge of all restaurant policies, practices and operational and human resources procedures Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Must be able to succeed in a fast-paced work environment. Must be able to receive money and accurately count back change. Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer. Basic computer skills. Report to work timely for each scheduled shift. Key Duties/Responsibilities: Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customer's order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer. Immediately attends to any customer service problem or complaint. Notifies manager as needed. Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems. Ensures that all product holding times are strictly observed. Ensures products on the counter or in the display case are properly rotated and attractively displayed. Keeps display case interior and exterior clean at all times. Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea. Performs all other duties as assigned. Benefits Flexible schedule Other
    $26k-32k yearly est. 60d+ ago
  • Cook

    Church's Chicken 4.2company rating

    Phoenix, AZ job

    To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely, clean and orderly manner. Physical Demands: Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally). Cook must be able to: Must be 18 years of age or older. Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours. Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc. Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant. Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster. Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets. Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc. Frequently stoop or squat to reach items on low shelves or on the floor. Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units, racks, drink dispensers, fryers, batter table and ovens. Continuously handle a variety of shapes and sizes and textures of items which include, but are not limited to: Dairy products, produce, condiments, meat/poultry, bulk stock items, and paper work. Continuously use fingers to bilaterally prepare food, unload boxes, etc. Continuously communicate with and listen to customers, management and other team members to ensure optimal performance. Continuously see to be aware of surroundings and locations of items needed, as well as to perform job duties. Essential Job Functions: Primary Functions: Sets up the batter table, collects all necessary smallwares, and prepares batter mix. Ensures that call sheets are complete, posted and used. Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge. Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained. Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment). Pans sufficient chicken for operational needs. Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge. Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times. Secondary Functions: Maintains a clean work area by practicing “clean-as-you-go” practices while following all of the guidelines/procedures of sanitation and safety. Verifies all necessary product and supplies are stocked and available at the batter area. Maintains organization and cleanliness of the cooler. Perform all other tasks as assigned by Manager in Charge of Shift. Benefits Flexible schedule Other
    $26k-33k yearly est. 60d+ ago
  • TEAM LEADER

    Church's Chicken 4.2company rating

    Scottsdale, AZ job

    Job Description The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others. Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensures that employees are clean and neat in appearance. Personally demonstrates that customer needs are the highest priority. Ensures food safety, quality and accuracy of orders. Resolves customer complaints quickly while maintaining positive customer relations. Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team. Click APPLY NOW to submit your application online!
    $26k-34k yearly est. 30d ago
  • Cashier

    Dairy Queen 4.1company rating

    Surprise, AZ job

    Hungry For A Great Career? To our guests, Dairy Queen is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. To our team members, Dairy Queen is a family. So come on in! We're saving a seat for you. Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency. Job Qualifications The following requirements must be met in order to qualify for this position. Must be 15 years of age or older Ability to work a minimum of 9 hours per week Capabilities Requirement: Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment Responsibilities: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Dairy Queen Front of House Development Plan Hands-on stations training Provide friendly, enthusiastic service for all guests Promptly greet guests as they enter and thank them as they leave Maintain awareness of current promotions Explain menu items, answer questions, and suggest additional items Enthusiastically represent the Dairy Queen brand Accurately complete orders and guest transactions Enter guest orders accurately into the point of sale system Accept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record totals appropriately Maintain a clean, safe, welcoming environment Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior Maintain equipment and inform management of maintenance needs Stock paper goods, condiments, silverware, and beverages Keep work areas clean and organized Accurately complete, package, and present guest orders Other work assigned Benefits: Team member recognition program Team member referral bonus Flexible Hours
    $22k-28k yearly est. 60d+ ago
  • Assistant Manager

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Gilbert, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member. ASSISTANT MANAGER Job Profile: Summary The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations. While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by the store's Restaurant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10834379"},"date Posted":"2025-12-04T16:49:02.546723+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3140 E Chandler Heights Rd","address Locality":"Gilbert","address Region":"AZ","postal Code":"85298","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager
    $24k-29k yearly est. 8d ago
  • Baker

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Gilbert, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Baker/Crew Member position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work. Baker Job Profile Summary Bakers/Crew Members are cross trained in basic baking skills as well as general Crew Member responsibilities for delivering exceptional guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. Responsibilities include but are not limited to: Promoting A Positive Team Environment * Arrive in a timely manner and ready in position at the start of your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Respond positively to coaching and feedback and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. * Receive specialized training in the baking functions of the restaurant and prepare donuts and other bakery products for the restaurant. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must have basic computer skills; some of the training is conducted online. * Have basic math skills to be capable of counting money and making change * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10829458"},"date Posted":"2025-12-01T16:49:01.273848+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1633 S Higley Rd Suite 103","address Locality":"Gilbert","address Region":"AZ","postal Code":"85296","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Baker
    $24k-31k yearly est. 10d ago
  • Guest Service Representative

    Nothing Bundt Cakes 3.7company rating

    Glendale, AZ job

    Responsive recruiter Benefits: 401(k) 401(k) matching Health insurance Paid time off At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $14.85 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $14.9 hourly Auto-Apply 60d+ ago
  • Crew Member

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Mesa, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals who want to be part of a successful, energized team. The Crew position described below can either be an opportunity for part time employment while going to school or working towards another career, or if desired, a development pathway to a successful career in restaurant management depending on the commitment level and end desires of the individual team member. Most of our current Restaurant Managers started as Crew. Regardless of your desires we strive to make our stores fun, passionate places to work. CREW MEMBER JOB PROFILE: Summary Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Promoting A Positive Team Environment * Arrive in a timely manner and ready in position at the start of your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must have basic computer skills; some of the training is conducted online. * Have basic math skills to be capable of counting money and making change * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806967"},"date Posted":"2025-11-04T16:49:01.454512+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"350 E Southern Avenue","address Locality":"Mesa","address Region":"AZ","postal Code":"85210","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Crew Member
    $20k-26k yearly est. 38d ago
  • Restaurant Manager

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Tempe, AZ

    QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Restaurant Manager position is described below. RESTAURANT MANAGER Job Profile: The Restaurant Manager is responsible to administer, direct and oversee the effective recruitment and development of team members for the store. The Restaurant Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. The Restaurant Manager will operate his/her restaurant in a cost effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager will be privy to and accountable for the full P&L statement for his or her store as if he or she owned the location. The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. While assigned to specific shift, the Restaurant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience. Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and/or an Assistant Manager, or directly. Restaurant Managers will be responsibility for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store. Responsibilities include but are not limited to: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controlling expenses * Utilizing effective communication and coaching skills * Managing purchasing, scheduling, sales, training and physical facilities maintenance. * Highly motivated, enthusiastic, with demonstrated ability to think and work independently. * Experience in the food service industry is required. Food Safety, Serve Safe Certification. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience required * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. BENEFITS INCLUDE: * Competitive Salary * Monthly Bonus Program * Employee Meal Discounts * Medical, Dental, Vision, Rx Insurance with Company contribution * Paid Vacation NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806998"},"date Posted":"2025-11-04T16:49:02.277127+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1335 W University Dr Suite 11","address Locality":"Tempe","address Region":"AZ","postal Code":"85281","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager
    $48k-64k yearly est. 38d ago
  • TEAM LEADER

    Church's Chicken 4.2company rating

    Mesa, AZ job

    Job Description The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others. Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensures that employees are clean and neat in appearance. Personally demonstrates that customer needs are the highest priority. Ensures food safety, quality and accuracy of orders. Resolves customer complaints quickly while maintaining positive customer relations. Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team. Click APPLY NOW to submit your application online!
    $26k-34k yearly est. 30d ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Gilbert, AZ

    QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10829452"},"date Posted":"2025-12-01T16:49:01.239771+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1633 S Higley Rd Suite 103","address Locality":"Gilbert","address Region":"AZ","postal Code":"85296","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $25k-32k yearly est. 10d ago

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